VidyoWeb Deployment

Table of Contents

• Overview
• Deployment
  • Requirements
  • Installation
• Notes

Overview

The VidyoWeb interface is a web page that delivers the Vidyo experience to customers and agents. The page is HTML and JavaScript only; no server-side technologies are used when serving the pages. The page interaces with the VidyoWeb browser plugin's API to deliver and control the video experience.

Deployment

Requirements

• Web Server - Any web server that can deliver HTML, JavaScript, and images will work. IIS, Apache, Tomcat, etc. can be used.
• Network Access - The page must be exposed to the correct networks to serve customers and agents. This is typically a public-facing site on the internet that is accessible from any public computer.

Installation

1. Retrieve the latest (largest version number) VidyoWeb interface from the repo at VidyoIntegration/src/VidyoWeb
2. Extract the contents of the zip file to a location on your web server where the page can be served.
3. In the integration service's config file, the VidyoWebBaseUrl parameter should be set to the full URL to the VidyoWeb index.html file (specifying the filename is optional as long as it’s the default page). An example might be http://customer.com/VidyoWeb/index.html.
4. If the integration service is running, restart it so it picks up the config change

Notes

• The VidyoWeb interface was developed and is maintained by Vidyo. Contact [[email protected]](mailto:[email protected]?subject=Help with VidyoWeb interface for ININ integration) for questions, troubleshooting, and bug reports/fixes.