modified welcome message for visitors per GCAP

email/visitAccepted.hbs

@@ -12,19 +12,25 @@
     <b>Greetings {{name}},</b><br /><br />
 
     <div>
-      On behalf of the entire Miami ARTCC, welcome to the ARTCC in sunny South
+      On behalf of the entire Miami ARTCC, welcome to the ARTCC in sunny south
       Florida! We are happy that you are here and we cannot wait to get you
       started. Your application as a visiting controller has been
       <css style="color: green; font-weight: bold">accepted.</css>
     </div>
     <br />
 
     <div style="color: red; font-weight: bold">
-      While you possess a well-earned VATSIM rating, you are not certified to
-      control any positions with the Miami ARTCC. Please do not log in to any
-      Miami ARTCC control positions.
+      If you are a controller transferring to the Miami ARTCC 
+      with a well-earned VATSIM rating, it is important to note that you 
+      are automatically authorized to control any position (up to your rating) 
+      that is NOT designated as a Tier 1 or Tier 2 position.<br/><br/>
+
+      What are the Tier 1 and Tier 2 positions?<br/>
+      Tier 1: MIA_DEL, MIA_GND, MIA_APP, and ZMO_CTR (Miami Oceanic)<br/>
+      Tier 2: FLL_DEL, FLL_GND, FLL_TWR, TPA_DEL, TPA_GND, TPA_TWR, TPA_APP. and MIA_CTR (Domestic Center)<br/>
     </div>
-    <br />
+
+    <br /><br />
 
     <b>Let's get right to it, shall we?!</b><br />
 
@@ -37,24 +43,23 @@
         You are encouraged to join the Miami ARTCC Discord by using this
         invitation:
         <a href="https://vats.im/zma/discord">https://vats.im/zma/discord</a>
-      </li>
-      <li>
-        You must complete a GRP Competency Check within 30 days of this email.
-        To complete this, please submit your availability as a Training Request
-        on the Miami ARTCC website and use "GRP Competency Check" as the
-        milestone.
+        (After you join, please use the /giveroles command in the #check-in-lobby 
+        channel to automatically assign your roles and access).
       </li>
     </ol>
 
-    It is also a fantastic idea to read the Miami ARTCC Standard Operating
-    Procedures, especially the ZMA ARTCC D1 SOP. You can find this on the Miami
-    ARTCC under "Files" -> "Downloads".<br /><br />
+    Please become familiar with our Standard Operating Procedures which can be found
+    on the Miami ARTCC website under "Files" -> "Downloads". You can learn about our Training
+    Programs and the processes to obtain Tier 1 and Tier 2 certifications 
+    under our ZMA D1 SOP.
+
+    <br /><br />
 
     If you encounter any issues or have any questions, you are encouraged to
     reach out to the Miami ARTCC Training Team at
-    <a href="mailto:[email protected]">[email protected]</a>. We also
-    have some Frequently Asked Questions (FAQs) that you can read by clicking
-    <a href="https://zmaartcc.net/controllers/TrainingFAQ">here</a>.<br /><br />
+    <a href="mailto:[email protected]">[email protected]</a>. Please send your
+    questions via e-mail because most of the training team does not receive Discord 
+    messages due to the high volume of messages we receive. <br /><br />
 
     We are excited to have you and we look forward to controlling with you!<br /><br />