Uvdesk Is an online SAAS based customer support help-desk software which allows customers to communicate over email , Social media with task management.
Using this module, you can integrate UVdesk with your Opencart site. From where
- You will be able to view all tickets.
- Reply tickets from your Opencart admin panel with other options like Assignment, Update and many more.
- Opencart customers will be able to see all tickets in there dashboard. Customers can add more ticket, can communicate.
If you are having trouble understanding workflow of this module then this is for you :) How to use.
Manual Installation:
- Unzip the main module directory.
- Upload both admin and catalog directories into your opencart's root directory.
- After uploading both the directories go to your browser and run opencart and login to admin side, goto Extensions->Extension Installer upload the uvdesk.ocmod.xml file there from ocmod folder.
- After uploading xml file goto Admin->Extensions->Modification Refresh the content from upper right button.
- Goto users->users group and edit desire group(specially admin) and then give access and modify permission to all the uploaded files
- How to install module Admin->Extension->Modules.
This is an open source project. If you'd like to contribute
- Fork it.
- Add your branch using
git checkout -b your-branch - Add your changes and commit
git commit -m "your changes - Push to your branch
git push -u origin your-branch - Create new pull request.