option to finish chatbot on wrong answer

ticketz-oss · Jul 6, 2024 · bc9619c · bc9619c
1 parent f23b5db
commit bc9619c
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diff --git a/backend/src/services/WbotServices/wbotMessageListener.ts b/backend/src/services/WbotServices/wbotMessageListener.ts
@@ -52,6 +52,8 @@ import { cacheLayer } from "../../libs/cache";
 import { debounce } from "../../helpers/Debounce";
 import { getMessageOptions } from "./SendWhatsAppMedia";
 import { makeRandomId } from "../../helpers/MakeRandomId";
+import { GetCompanySetting } from "../../helpers/CheckSettings";
+import Whatsapp from "../../models/Whatsapp";
 
 
 type Session = WASocket & {
@@ -1166,6 +1168,15 @@ const handleChartbot = async (ticket: Ticket, msg: WAMessage, wbot: Session, don
     const option = queue?.options.find((o) => o.option === messageBody);
     if (option) {
       await ticket.update({ queueOptionId: option?.id });
+    } else if (await GetCompanySetting(ticket.companyId, "chatbotAutoExit") === "enabled" ) {
+      // message didn't identified an option and company setting to exit chatbot
+      await ticket.update({ chatbot: false });
+      const whatsapp = await Whatsapp.findByPk(ticket.whatsappId);
+      const contact = await Contact.findByPk(ticket.contactId);
+      if (whatsapp.transferMessage) {
+        const body = formatBody(`\u200e${whatsapp.transferMessage}`, contact);
+        await SendWhatsAppMessage({ body, ticket });        
+      }
     }
   }
 

diff --git a/frontend/src/components/Settings/Options.js b/frontend/src/components/Settings/Options.js
@@ -88,6 +88,7 @@ export default function Options(props) {
   const [chatbotType, setChatbotType] = useState("");
   const [quickMessages, setQuickMessages] = useState("");
   const [allowSignup, setAllowSignup] = useState("disabled");
+  const [chatbotAutoExit, setChatbotAutoExit] = useState("disabled");
   const [CheckMsgIsGroup, setCheckMsgIsGroupType] = useState("enabled");
 
   const [loadingUserRating, setLoadingUserRating] = useState(false);
@@ -96,6 +97,7 @@ export default function Options(props) {
   const [loadingChatbotType, setLoadingChatbotType] = useState(false);
   const [loadingQuickMessages, setLoadingQuickMessages] = useState(false);
   const [loadingAllowSignup, setLoadingAllowSignup] = useState(false);
+  const [loadingChatbotAutoExit, setLoadingChatbotAutoExit] = useState(false);
   const [loadingCheckMsgIsGroup, setCheckMsgIsGroup] = useState(false);
   const { getCurrentUserInfo } = useAuth();
   const [currentUser, setCurrentUser] = useState({});
@@ -130,6 +132,10 @@ export default function Options(props) {
       if (chatbotType) {
         setChatbotType(chatbotType.value);
       }
+      const chatbotAutoExit = settings.find((s) => s.key === "chatbotAutoExit");
+      if (chatbotAutoExit) {
+        setChatbotAutoExit(chatbotAutoExit.value);
+      }
       const allowSignup = settings.find((s) => s.key === "allowSignup");
       if (allowSignup) {
         setAllowSignup(allowSignup.value);
@@ -196,6 +202,17 @@ export default function Options(props) {
     setLoadingChatbotType(false);
   }
 
+  async function handleChatbotAutoExit(value) {
+    setChatbotAutoExit(value);
+    setLoadingChatbotAutoExit(true);
+    await update({
+      key: "chatbotAutoExit",
+      value,
+    });
+    toast.success("Operação atualizada com sucesso.");
+    setLoadingChatbotAutoExit(false);
+  }
+
   async function handleQuickMessages(value) {
     setQuickMessages(value);
     setLoadingQuickMessages(true);
@@ -336,6 +353,26 @@ export default function Options(props) {
             </FormHelperText>
           </FormControl>
         </Grid>
+        <Grid xs={12} sm={6} md={4} item>
+          <FormControl className={classes.selectContainer}>
+            <InputLabel id="group-type-label">
+              Saída automática de chatbot
+            </InputLabel>
+            <Select
+              labelId="chatbot-autoexit"
+              value={chatbotAutoExit}
+              onChange={async (e) => {
+                handleChatbotAutoExit(e.target.value);
+              }}
+            >
+              <MenuItem value={"disabled"}>Desativado</MenuItem>
+              <MenuItem value={"enabled"}>Ativado</MenuItem>
+            </Select>
+            <FormHelperText>
+              {loadingChatbotAutoExit && "Atualizando..."}
+            </FormHelperText>
+          </FormControl>
+        </Grid>
         <Grid xs={12} sm={6} md={4} item>
           <FormControl className={classes.selectContainer}>
             <InputLabel id="quickmessages-label">