Support ticket system for Odoo 14. Loosely inspired by features in osTicket and Odoo 14 Enterprise Edition. Intended to be compatible with OCA modules.
Install module and go to the Care Center application. Assign Odoo users to
- Assign Tasks to Support Teams
- Track tickets by Code
- Create Tasks, with flexible range of Priorities
- Record timesheets, and send customer a PDF report of Timesheet activity
Configuration menu groups Task related settings together so administration can be performed within the Care Center application.
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported.
This module is maintained by Thinkwell Designs.