`Post Issue` is not available. #36

forelock7 · 2023-07-13T10:27:24Z

After integration ReportPortal with Cloud Jira:

Link Issue is working
Post Issue is disabled

What is wrong?

rutika89 · 2023-08-11T05:12:43Z

I am facing the same issue. Is there any workaround to fix it?

ShivaPotlapelli · 2023-09-08T07:09:23Z

Any update on the issue ??

DzmitryHumianiuk · 2023-09-08T22:31:41Z

@rutika89 @forelock7 @ShivaPotlapelli, please ensure your Jira Cloud is properly connected.
https://reportportal.io/docs/plugins/JiraCloud#add-new-project-jira-cloud-integration

The Link issue option becomes available once the integration is added, even if it might not be configured correctly.
The Post issue option will only be available when the integration is correctly configured and a connection has been established.

ShivaPotlapelli · 2023-09-09T05:14:50Z

@DzmitryHumianiuk
### I can say the JIRA Cloud is configured correctly as it is able to get issue types based on the project key.

As per the network call it is unable to load the get issue fields and DEFAULT PROPERTIES FOR ISSUE FORM is not showing up.

Adding logs from docker

java.util.NoSuchElementException: null
     at java.base/java.util.ArrayList$Itr.next(ArrayList.java:1000)
     at com.epam.reportportal.extension.jira.command.GetIssueFieldsCommand.invokeCommand(GetIssueFieldsCommand.java:88)
     at com.epam.reportportal.extension.jira.command.GetIssueFieldsCommand.invokeCommand(GetIssueFieldsCommand.java:43)
     at com.epam.reportportal.extension.AbstractRoleBasedCommand.executeCommand(AbstractRoleBasedCommand.java:19)
     at com.epam.ta.reportportal.core.integration.impl.ExecuteIntegrationHandlerImpl.lambda$executeCommand$7(ExecuteIntegrationHandlerImpl.java:96)
     at java.base/java.util.Optional.map(Optional.java:265)
     at com.epam.ta.reportportal.core.integration.impl.ExecuteIntegrationHandlerImpl.executeCommand(ExecuteIntegrationHandlerImpl.java:88)
     at jdk.internal.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)
     at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.base/java.lang.reflect.Method.invoke(Method.java:566)
     at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
     at com.sun.proxy.$Proxy289.executeCommand(Unknown Source)
     at com.epam.ta.reportportal.ws.controller.IntegrationController.executeIntegrationCommand(IntegrationController.java:233)
     at com.epam.ta.reportportal.ws.controller.IntegrationController$$FastClassBySpringCGLIB$$255e9ef9.invoke(<generated>)
     at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
     at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:783)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
     at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
     at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:123)
     at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:388)
     at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
     at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
     at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
     at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
     at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:698)
     at com.epam.ta.reportportal.ws.controller.IntegrationController$$EnhancerBySpringCGLIB$$f5e281e6.executeIntegrationCommand(<generated>)
     at jdk.internal.reflect.GeneratedMethodAccessor275.invoke(Unknown Source)
     at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.base/java.lang.reflect.Method.invoke(Method.java:566)
     at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
     at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
     at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
     at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
     at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)
     at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
     at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
     at org.springframework.web.servlet.FrameworkServlet.doPut(FrameworkServlet.java:920)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:699)
     at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:779)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.web.multipart.support.MultipartFilter.doFilterInternal(MultipartFilter.java:125)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:327)
     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115)
     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:121)
     at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:115)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126)
     at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:105)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:182)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103)
     at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90)
     at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110)
     at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
     at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:211)
     at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:183)
     at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
     at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:96)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360)
     at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)
     at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
     at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)
     at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1789)
     at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
     at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
     at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
     at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
     at java.base/java.lang.Thread.run(Thread.java:829)

alena-babrova · 2023-09-11T15:39:06Z

Dear @forelock7, @rutika89 and @ShivaPotlapelli,
Could you please specify what version of ReportPortal (api service), version of Jira Cloud plugin and version of Jira Cloud you use?

ShivaPotlapelli · 2023-09-11T17:12:31Z

hey @alena-babrova
version of Report Portal (api service):- 5.9.2
version of Jira Cloud plugin:-Version 5.7.3
version of JIRA Cloud :-As we are using a cloud instance of Jira and Cloud instances are always on latest versions and that version details are not shown on UI like we can able to see Jira version on Datacenter or Server instances.
You can check the below difference between Jira cloud and Datacenter instances
https://www.atlassian.com/migration/assess/compare-cloud-data-center

alena-babrova · 2023-09-11T18:55:21Z

@ShivaPotlapelli thank you for information!
We are going to discuss it with our engineers.
I will keep you informed.

APiankouski · 2023-10-03T09:41:21Z

Hi @ShivaPotlapelli did you use customs fields in jira cloud?

ShivaPotlapelli · 2023-10-03T09:42:49Z

@APiankouski Yes there might be some custom fields

APiankouski · 2023-10-03T10:27:52Z

@ShivaPotlapelli I can't reproduce this issue,

With my best guestimate, I've made a little fix, which might probably fix the issue, but i'm not sure in this.
And also added some extra logging for the JIRA Cloud getIssueFields response.
Please try it from here:
plugin-bts-jira-cloud-5.7.4.zip
(this is a test version of plugin, it's not release). But it will give us logging info.

Could you please try to install this plugin instead, and share the API logs with us after connection attempt?

DzmitryHumianiuk · 2023-10-10T02:38:04Z

@ShivaPotlapelli ^^^

ShivaPotlapelli · 2023-10-10T07:58:06Z

Thanks,@APiankouski @DzmitryHumianiuk will check out and see if issue still persist

ShivaPotlapelli · 2023-10-23T08:38:39Z

@APiankouski @DzmitryHumianiuk with the provided jar file it is showing the necessary fields so we can close this.
However the versions earlier has an issue so we need an official release for this fix

APiankouski · 2023-10-23T09:13:36Z

@ShivaPotlapelli thanks you, I'm glad this helped solve the problem. Need aditional testing from our side before official release.

ShivaPotlapelli · 2023-10-23T09:56:39Z

@APiankouski Now we are getting necessary fields related to the category but however Issue creation is not happening. please find the attached image for the details

marina-simakina · 2024-05-17T10:53:18Z

Hello @APiankouski, are there any news on this issue? I ve tried with the latest plugin version 5.11.0 (Report portal version 5.9.0) and posting an issues still fails with the following error for me:
{ "errorCode": 40302, "message": "Impossible interact with integration. [ErrorCollectionstatus=400, errors=priority=The priority selected is invalid., errorMessages=[]]" }

alena-babrova · 2024-05-17T11:01:33Z

Hello @marina-simakina,

Jira Cloud plugin version 5.11.0 is not compatible with ReportPortal version 5.9.0.
In your case, you should use Jira Cloud plugin version 5.7.3.
Please, try it and let me if it helps.

marina-simakina · 2024-05-17T11:21:12Z

Hey @alena-babrova thanks for the fast feedback! With plugin version 5.7.3 I still get exactly the same error, should I try 5.7.4. posted in this thread above maybe?

alena-babrova · 2024-05-17T11:30:52Z

Dear @marina-simakina,
You can try but honestly saying I'm not sure that it will help...
Could you please share a screenshot when you post an issue? I want to see what fields you use when posting.

marina-simakina · 2024-05-17T11:55:47Z

@alena-babrova,

This is how "Priority" looks in my Jira project, seems they match to me:

alena-babrova · 2024-05-17T12:04:20Z

Dear @marina-simakina,

Could you please uncheck "Priority" field in Configuration setting (where you create integration with Jira Cloud) and try to post an issue again? I want to figure out will you get the error or not.

marina-simakina · 2024-05-20T04:20:29Z

Hello @alena-babrova,
After deleting "Priority" field from Configuration, I managed to successfully post a new ticket to Jira. Thank you! :)

DzmitryHumianiuk added the help wanted Extra attention is needed label Sep 8, 2023

DzmitryHumianiuk changed the title ~~'Post Issue' is not available.~~ Post Issue is not available. Sep 11, 2023

alena-babrova mentioned this issue Oct 11, 2023

Cloud Jira Integration Post Issue is not Coming reportportal/reportportal#1912

Closed

Pink-Bumblebee mentioned this issue Nov 16, 2023

Jira Integration Able to Link Jira Cloud Issues but Unable to Create from RP reportportal/reportportal#2180

Closed

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`Post Issue` is not available. #36

`Post Issue` is not available. #36

forelock7 commented Jul 13, 2023 •

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rutika89 commented Aug 11, 2023

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edited by DzmitryHumianiuk

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DzmitryHumianiuk commented Oct 10, 2023

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marina-simakina commented May 17, 2024

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marina-simakina commented May 17, 2024

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marina-simakina commented May 20, 2024

Post Issue is not available. #36

Post Issue is not available. #36

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forelock7 commented Jul 13, 2023 • edited Loading

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alena-babrova commented May 17, 2024

marina-simakina commented May 20, 2024

`Post Issue` is not available. #36

`Post Issue` is not available. #36

forelock7 commented Jul 13, 2023 •

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ShivaPotlapelli commented Sep 9, 2023 •

edited by DzmitryHumianiuk

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ShivaPotlapelli commented Sep 11, 2023 •

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APiankouski commented Oct 3, 2023 •

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