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--- | ||
title: The Basics | ||
description: "Learn the basics before diving into building" | ||
--- | ||
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## Create an account | ||
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## Get an API Key | ||
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# 🚨 Keep interactions short to keep user engaged and feeling rewarded | ||
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- get them to generate magic links | ||
--> congrats | ||
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- get them to receive their first webhook? sync? or do a write? | ||
--> congrats |
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--- | ||
title: 'Create a contact' | ||
description: 'Create a contact in any CRM using this endpoint' | ||
openapi: "POST /crm/contact" | ||
--- | ||
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# Create User documentation | ||
api: ' /contact' |
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--- | ||
title: 'List all contacts' | ||
description: 'Retrieve all contacts from all connected CRMs using one endpoint' | ||
openapi: "GET /crm/contact" | ||
--- | ||
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Example API Response: | ||
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```json JSON | ||
{ | ||
"id_contact": "f4e1ff72-e727-409a-8935-a63a63d4891e" | ||
"first_name": "John" | ||
"last_name": "Doe" | ||
} | ||
``` | ||
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--- | ||
title: 'The Contact Object' | ||
description: 'Introduction to our CRM `contact` Unified Model' | ||
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--- | ||
## The Unified `contact` Object | ||
The `contact` object is used to represent an existing point of contact at a company in a CRM system. | ||
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### Properties | ||
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<RequestExample> | ||
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```json JSON | ||
{ | ||
"id_contact": "f4e1ff72-e727-409a-8935-a63a63d4891e", | ||
"first_name": "John", | ||
"last_name": "Doe", | ||
"custom_fields": [{ | ||
"hair_color" : "black" | ||
} | ||
], | ||
"remote_data": { | ||
"source": "hubspot", | ||
"data": { | ||
"XXX": "XXX" | ||
} | ||
} | ||
} | ||
``` | ||
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</RequestExample> | ||
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<ResponseField name="contact" type="Contact Object"> | ||
<Expandable title="properties" defaultOpen="true"> | ||
<ResponseField name="id_contact" type="uuid"> | ||
Panora Defined UUID for this contact | ||
</ResponseField> | ||
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<ResponseField name="first_name" type="string" required> | ||
The full name of the `contact` | ||
</ResponseField> | ||
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<ResponseField name="last_name" type="string" required> | ||
The last name of this `contact` | ||
</ResponseField> | ||
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<ResponseField name="custom_fields" type="array"> | ||
Array containing all the non-standard data points for this `contact`. Requires mapping. | ||
</ResponseField> | ||
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<ResponseField name="remote_data" type="json"> | ||
Original data, as provided by the source CRM` | ||
</ResponseField> | ||
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</Expandable> | ||
</ResponseField> | ||
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## Supported Features for each CRM Contact Object: | ||
| Panora | Unified Write | Passthrough Requests | Remote Data | Managed Webhooks | Webhooks Unified | | ||
| ------------- | ------------- | -------------------- | ----------- | ----------------- | ---------------- | | ||
| Hubspot | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Zoho | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Zendesk | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Pipedrive | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Freshsales | ✔️ | ✔️ | ✔️ | ❌ | ❌ | |
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--- | ||
title: 'The Deal Object - TODO' | ||
description: 'Introduction to our CRM `deal` Unified Model' | ||
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--- | ||
## The Unified `deal` Object | ||
The `deal` object is used to represent an existing deal in a CRM system. | ||
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### Properties | ||
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<RequestExample> | ||
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```json JSON | ||
{ | ||
"id_contact": "f4e1ff72-e727-409a-8935-a63a63d4891e", | ||
"first_name": "John", | ||
"last_name": "Doe", | ||
"custom_fields": [{ | ||
"hair_color" : "black" | ||
} | ||
], | ||
"remote_data": { | ||
"source": "hubspot", | ||
"data": { | ||
"XXX": "XXX" | ||
} | ||
} | ||
} | ||
``` | ||
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</RequestExample> | ||
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<ResponseField name="contact" type="Contact Object"> | ||
<Expandable title="properties" defaultOpen="true"> | ||
<ResponseField name="id_contact" type="uuid"> | ||
Panora Defined UUID for this contact | ||
</ResponseField> | ||
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<ResponseField name="first_name" type="string" required> | ||
The full name of the `contact` | ||
</ResponseField> | ||
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<ResponseField name="last_name" type="string" required> | ||
The last name of this `contact` | ||
</ResponseField> | ||
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<ResponseField name="custom_fields" type="array"> | ||
Array containing all the non-standard data points for this `contact`. Requires mapping. | ||
</ResponseField> | ||
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<ResponseField name="remote_data" type="json"> | ||
Original data, as provided by the source CRM` | ||
</ResponseField> | ||
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</Expandable> | ||
</ResponseField> | ||
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## Supported Features for each CRM Contact Object: | ||
| Panora | Unified Write | Passthrough Requests | Remote Data | Managed Webhooks | Webhooks Unified | | ||
| ------------- | ------------- | -------------------- | ----------- | ----------------- | ---------------- | | ||
| Hubspot | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Zoho | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Zendesk | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Pipedrive | ✔️ | ✔️ | ✔️ | ❌ | ❌ | | ||
| Freshsales | ✔️ | ✔️ | ✔️ | ❌ | ❌ | |
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--- | ||
title: 'Quick Start Guide' | ||
description: 'CRM Quick Start Guide' | ||
--- | ||
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*This guide assumes you have a Panora API Key, and users that connected their account (through Magic-Links, or Embedded)* | ||
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In this guide, you'll learn how to write a contact into any CRM, using Panora's unified `CRM Contact` endpoint. | ||
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Page End: To go deeping into details, discover how to map `custom objects` to Panora, or listen to `webhooks` |
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