Updated the need-help folder from common labs (#268)

oracle-livelabs · May 24, 2024 · 054f197 · 054f197
1 parent 1353ecd
commit 054f197
Show file tree

Hide file tree

Showing 2 changed files with 2 additions and 2 deletions.
diff --git a/labs/need-help/need-help-freetier.md b/labs/need-help/need-help-freetier.md
@@ -17,7 +17,7 @@ For more about getting support using our email, click [here](#HowtoFormatYourSup
 ## How to Format Your Support Email Request
 This will construct an email in your default mail application that is auto-populated to address our LiveLabs support inbox and will also include your current workshop in the subject line. Follow the steps below to contact us and get a quick resolution to your issue.
 
-1. Do not change the subject line.
+1. In the subject line please provide the **Workshop Name** (see example).
     ![Email](./images/e-mail.png)
 
 2. Include the **Lab Number**, **Task Number**, and **Step Number** where you've encounter the issue. Also, include the **environment** where you are running this workshop (your tenancy or the LiveLabs sandbox tenancy).

diff --git a/labs/need-help/need-help-livelabs.md b/labs/need-help/need-help-livelabs.md
@@ -20,7 +20,7 @@ For more about getting support using our email, click [here](#HowtoFormatYourSup
 ## How to Format Your Support Email Request
 This will construct an email in your default mail application that is auto-populated to address our LiveLabs support inbox and will also include your current workshop in the subject line. Follow the steps below to contact us and get a quick resolution to your issue.
 
-1. Do not change the subject line.
+1. In the subject line please provide the **Workshop Name** (see example).
     ![Email](./images/e-mail.png)
 
 2. Include the **Lab Number**, **Task Number**, and **Step Number** where you've encounter the issue. Also, include the **environment** where you are running this workshop (your tenancy or the LiveLabs sandbox tenancy).