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Add disposition to avoid call with 0 billsec #193

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merged 1 commit into from
Feb 15, 2024
Merged

Add disposition to avoid call with 0 billsec #193

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6 changes: 3 additions & 3 deletions root/opt/nethvoice-report/scripts/queue-miner.php
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Original file line number Diff line number Diff line change
Expand Up @@ -180,7 +180,7 @@ function do_time_queries($start_ts,$end_ts) {
cast(data1 as UNSIGNED) as hold,
cast(data4 as UNSIGNED) as data4,
agent,qc.descr as qdescr,
(SELECT GROUP_CONCAT(DISTINCT name SEPARATOR ',') from tmp_cdr LEFT JOIN agent_extensions on SUBSTRING(REPLACE(dstchannel,'PJSIP/',''),1,POSITION('-' IN REPLACE(dstchannel,'PJSIP/',''))-1) = agent_extensions.extension where linkedid != uniqueid and billsec > 0 and dstchannel not like 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts AND linkedid = callid) as agents
(SELECT GROUP_CONCAT(DISTINCT name SEPARATOR ',') from tmp_cdr LEFT JOIN agent_extensions on SUBSTRING(REPLACE(dstchannel,'PJSIP/',''),1,POSITION('-' IN REPLACE(dstchannel,'PJSIP/',''))-1) = agent_extensions.extension where linkedid != uniqueid and disposition ='ANSWERED' and dstchannel not like 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts AND linkedid = callid) as agents
from queue_log_history a inner join asterisk.queues_config qc on queuename=qc.extension
where event in ('COMPLETEAGENT','COMPLETECALLER') AND UNIX_TIMESTAMP(time) > $start_ts AND UNIX_TIMESTAMP(time) < $end_ts";

Expand All @@ -206,9 +206,9 @@ function do_time_queries($start_ts,$end_ts) {
INNER JOIN asterisk.queues_config qc ON queuename=qc.extension
INNER JOIN (
SELECT dst_cnam,billsec,dstchannel, zid FROM (
SELECT dst_cnam,billsec,dstchannel, linkedid AS zid FROM tmp_cdr WHERE linkedid != uniqueid AND billsec > 0 AND dstchannel NOT LIKE 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts
SELECT dst_cnam,billsec,dstchannel, linkedid AS zid FROM tmp_cdr WHERE linkedid != uniqueid AND disposition ='ANSWERED' AND dstchannel NOT LIKE 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts
UNION ALL
SELECT dst_cnam,billsec,dstchannel, uniqueid AS zid FROM tmp_cdr WHERE linkedid != uniqueid AND billsec > 0 AND dstchannel NOT LIKE 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts
SELECT dst_cnam,billsec,dstchannel, uniqueid AS zid FROM tmp_cdr WHERE linkedid != uniqueid AND disposition ='ANSWERED' AND dstchannel NOT LIKE 'Local%' AND UNIX_TIMESTAMP(calldate) > $start_ts AND UNIX_TIMESTAMP(calldate) < $end_ts
) temp GROUP BY zid
) c ON zid = callid
LEFT JOIN agent_extensions ON SUBSTRING(REPLACE(dstchannel,'PJSIP/',''),1,POSITION('-' IN REPLACE(dstchannel,'PJSIP/',''))-1) = agent_extensions.extension
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