Merge pull request #79 from msupply-foundation/supplier-docs-for-atta…

…chments,-notices,-q&a,-tender-documents

supplier docs updated for new tabs

content/health-supply-hub/supplier/submitting_bids.md

@@ -19,7 +19,7 @@ top = false
 
 {{ youtube(id="73lq84ojH1I", class="youtube") }}
 
-### Restricted Procurement Processes
+## Restricted Procurement Processes
 
 Restricted tendering is a procurement method that limits the request for tenders to a select number of suppliers, contractors, or service providers. This method of procurement is also called: Closed Tendering, Limited Bidding and Selective Tendering.
 
@@ -28,7 +28,7 @@ With Restricted Tenders it is at the sole discretion of the Purchaser as to whic
 Currently Health Supply Hub is set up for Purchaser to issue restricted tenders only. Open tendering via HSH is currently under development.
 Even after this feature is developed purchasers may choose to issue restricted tenders.
 
-### Your Responsibilities
+## Your Responsibilities
 
 You must ensure that you have engaged with the relevant Purchaser so that they know you have an interest in supplying for them. Not all procurements are openly advertised.
 Each Purchaser may have different requirements for new suppliers to be invited to their supply requests. You should contact the relevant staff at the relevant Purchasing Agency to understand their specific needs.
@@ -41,15 +41,15 @@ Information that you may be required to provide to a Purchaser includes:
 - Information about your previous experience in supplying the same or similar goods in similar settings to that of the Purchaser’s settings.
 - References
 
-### Expressing Interest To Bid On A Purchaser Request
+## Expressing Interest To Bid On A Purchaser Request
 
 It is your responsibility to review Requests from Purchasers on HSH. If you are interested in a particular request for supply, you should click the ‘Register to Quote’ button to ensure any further correspondence related to that opportunity will be sent to you and to enable the upload quote functionality.
 
 It is your sole responsibility to engage with the relevant Purchaser to indicate your interest in supplying for them.
 
 ![Register to Quote](/health-supply-hub/supplier/images/register_to_quote.png)
 
-### Responding To A Request For Supply
+## Responding To A Request For Supply
 
 1. Once you login the first page that will open is the ‘Tenders’ Page. Any new and open tenders that your organisation has been invited to will appear at the top of this page. All Tenders your organisation has been invited to will be displayed on this page in chronological order of the Tender Deadline Date or ‘Closing Date.’
 
@@ -75,7 +75,7 @@ It is your sole responsibility to engage with the relevant Purchaser to indicate
 | l     | Button you press to submit your quote once your quote template is successfully loaded, and you are willing to commit to supply                                                                                                                                            |
 | m     | The date the request is due to close                                                                                                                                                                                                                                      |
 
-### The Quote Template
+## The Quote Template
 
 1. Health Supply Hub has a Microsoft® Excel ® quote template that must be strictly followed. This is to ensure that your quote is compatible with the Purchaser’s mSupply System.
 2. Failure to fill out the quote template correctly means you will be unable to upload your quote into HSH.
@@ -138,17 +138,49 @@ It is your sole responsibility to engage with the relevant Purchaser to indicate
 
 > IMPORTANT: If your quote has been uploaded, but not submitted, the Purchaser will not be able to see your quote. Ensure your quote status is displayed as "Quote Submitted" before the closing date.
 
-## Video Tutorial - Add attachments to your quote
+## Questions and Answers
+
+You may ask questions of the purchaser on HSH under the questions tab of the tender. The purchaser may answer you privately and you will see their answer below your question. The purchaser may also publish a notice if the answer needs to be shared more widely for fair tendering process.
+
+For fairness of tendering, the purchaser may stop answering questions close to the tender closing date if the information they might provide could give an advantage in the bidding process without sufficient time to notify other suppliers.
+
+![image](/health-supply-hub/supplier/images/supplier_questions.png)
+
+## Notices
+
+The purchaser may publish notices about the tender. These may contain clarification and guidance on items in the tender or other supplementary information such as documents you should be attaching to your quote on the tender.
+
+![image](/health-supply-hub/supplier/images/supplier_notices.png)
+
+## Tender Documents
+
+Under the Tender Documents tab the purchaser may attach important documents such as tender conditions for you download and read through.
+
+![image](/health-supply-hub/supplier/images/supplier_tender_documents.png)
+
+## Attachments
+
+Attachments allow you to attach any supplementary documents as requested in the tender conditions or additional information about the items you are offering in your bid. To support timely evaluation of your offer we suggest that you attach your supporting documents in a zip file that contains separate folders for each Quote Item.
+
+<div class="note">
+Do not attach your quote here. See the documentation above on how to submit your quote using the Quote Template.
+</div>
+
+![image](/health-supply-hub/supplier/images/supplier_attachments.png)
+
+### Video Tutorial - Add attachments to your quote
 
 {{ youtube(id="Mky2cJ_hNUU", class="youtube") }}
 
-#### Quote Logs
+## Quoteline Information
+
+## Quote Logs
 
 You will be able to see logs of your quote on the Log tab of the Tender Detail view. This includes information of all changes to your quote that have occured.
 
 ![image](/health-supply-hub/supplier/images/supplier-quote-logs.png)
 
-### Tips
+## Tips
 
 1. If you need to correct any errors in your quote you can do so by Uploading a new Quote to HSH before the ‘Closing Date’
 2. To support timely evaluation of your offer we suggest that you attach your supporting document in a zip file that contains separate folders for each Quote Item.