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Update monitoring.md (#520)
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added enrollment overall question
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shell1 authored Oct 20, 2023
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Expand Up @@ -17,4 +17,5 @@ What the different charts mean:
2. **Cumulative Population Estimate by Branch** is only used to troubleshoot if enrollment is unhealthy. Example, if the branches are not enrolling evenly (the lines are far apart) it is a sign something could be wrong.
3. **Daily Active Population** is just a point of data to know how many of your enrolled users are active every day.
4. **Daily Enrollments** and other Enrollment charts provide data around new enrollments. This is used for troubleshooting or evaluating how much longer enrollment may be needed (if we are seeing low enrollment numbers).
5. **Unenrollment Overall** and other Unenrollment charts provide data around unenrolled users. This is used for flagging when there may be an issue. We always expect some unenrollments.
5. **Enrollments Overall** is similar to Enrollments Daily - except at an hourly level. This would be for troubleshooting to narrow down a time window where something unexpected happened (ex: large spike of enrollments or very low enrollments for that time of day).
6. **Unenrollment Overall** and other Unenrollment charts provide data around unenrolled users. This is used for flagging when there may be an issue. We always expect some unenrollments.

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