Use Confetti to construct workflows, manage rosters amd monitor operations.
Project management and support encompasses a very broad range of software, often involving multiple applications and processes from issue tracking, to knowledge base to general communucations such as email and instant messaging. Confetti provides customisable dashboards for integration and simplified access to these systems.
Service orchestration, support and other interactions with external teams often involve some manual processing and workflow management. For example, you may need to open a ticket on an issue tracker, or call an API to register a request. With Confetti you can construct workflow dashboards that provide a consistent interface and simplification of such processes.
Confetti can manage support rosters via integration with external management systems. With built-in scheduling you can automate the support team changes, manage leave and generate reports.
Confetti can provide dashboard for key metrics from integration with external systems. Ingestion of metric data can be used to construct visual dashboards with complex filtering and charts.