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13-01-2025 Update new-app-node-request-template.md #8814

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5 changes: 3 additions & 2 deletions content/en/docs/support/new-app-node-request-template.md
Original file line number Diff line number Diff line change
Expand Up @@ -25,9 +25,10 @@ These functions, listed below, are described in this document.

If you want to deploy your app to a new licensed node in Mendix Cloud, Mendix Cloud Dedicated, or on-premises/virtual private cloud, you can request one from Mendix Support.

Fill in all the required details for this new licensed app node in the [Request New App Node](https://newnode.mendix.com/) app.
Fill in all the required details for this new licensed app node in the [Request New App Node](https://newnode.mendix.com/) app. If your request matches your entitlements, your Mendix Cloud node will be created automatically. Mendix Support will contact you via a ticket in the [Mendix Support Portal](https://support.mendix.com/) if more information is needed or to send you the requested keys.

By default, all developers in your organization can create node requests. There is an option to limit this to Mendix Admins only. Please contact your Customer Success Manager or create a support ticket to enable this option.

Mendix Support will contact the [Technical Contact](/developerportal/general/app-roles/#technical-contact) for the app via a ticket in the [Mendix Support Portal](https://support.mendix.com), and provide the app details. Mendix Support will also check if your request matches your entitlement to resources (number of apps, cloud resources).

If you have an app deployed to **SAP** and need a *Subscription Secret*, you need to choose the **Hosting type** *Virtual Private Cloud* and then, on the subsequent screen choose **Hosting type** *Cloud Foundry* and **Virtual Private Cloud Name** *SAP BTP*.

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