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Bug after update from 1.0.7.4 to 1.0.7.5 or higher version
After you update Faveo from 1.0.7.4 to any of the higher version. Email functionality might not work.
In Laravel by default encryption key is being saved in config>>app.php In the version after 1.0.7.4 we have moved this key from app.php to .env file. So that it is easy to update Faveo in the future. We missed out on making this change in the update script and release notes.
Step 1:
So before you migrate from 1.0.7.4 to any new version make sure you copy the key to .env file in the format APP_KEY=F70u5RfMoiq7ptPR where F70u5RfMoiq7ptPR is the key
Step 2:
After the key has been copied, enter your email address again here Admin Panel >> Email >> Emails, make this new email address default and delete the old one.
Special case:
Incase you have already migrated from 1.0.7.4 to higher version add the key manually to .env file and then follow step 2.
This issue doesn't occur on all the versions. You need to follow this article only if email functionality on your Faveo has stopped working after the update.
We are extremely sorry this went unnoticed. We will be following more stringent testing next time
Incase you want us to correct your copy of Faveo send us and email on [email protected] mention FTP and Faveo login details.
Did you find it helpful? If not email us on [email protected]
Installation and Upgrade Guide
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- Faveo Helpdesk Installation on CentOS 7 with Apache on PHP 7.1
- Faveo Helpdesk Installation on CentOS 7 with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Ubuntu 18.04 LTS with Apache on PHP 7.1
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- Install and configure a simple mail server for sending mails using PHP mail function in Faveo on Centos 7 server
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- Faveo Release notes & upgrade guide for V1.0.7
Known Issues
- The open_basedir restriction in effect
- 404 Not Found
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- Bug after update from 1.0.7.4 to 1.0.7.5 or higher version
- Syntax error, unexpected ‘var’(T_VAR), expecting ‘;’
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