Email to ticket parsing - Save the original email #973
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When creating a new ticket, save the original email in a .eml format and attach it to the ticket. This will be useful for situations when you want to reply to the original thread but don't have access to the inbox. We could add this to all received emails if there is interest?
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Test these changes at: https://ticketparsesaveoriginalmail973.pr-review.itflow.org |
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Very nice addon, good work! |
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When creating a new ticket, save the original email in a .eml format and attach it to the ticket.
This will be useful for situations when you want to reply to the original thread but don't have access to the inbox. We could add this to all received emails if there is interest?