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Client Portal - Ticket SQL Tidy #934

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merged 1 commit into from
Apr 7, 2024
Merged

Client Portal - Ticket SQL Tidy #934

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2 changes: 1 addition & 1 deletion portal/ticket_view_all.php
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Original file line number Diff line number Diff line change
Expand Up @@ -25,7 +25,7 @@
$ticket_status_snippet = "ticket_status LIKE '%'";
}

$all_tickets = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
$all_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_prefix, ticket_number, ticket_subject, ticket_status_name, contact_name FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
?>

<h2>All tickets</h2>
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2 changes: 1 addition & 1 deletion portal/tickets.php
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Original file line number Diff line number Diff line change
Expand Up @@ -22,7 +22,7 @@
$ticket_status_snippet = "ticket_status LIKE '%'";
}

$contact_tickets = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_contact_id = $session_contact_id AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
$contact_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_prefix, ticket_number, ticket_subject, ticket_status_name FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_contact_id = $session_contact_id AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");

//Get Total tickets closed
$sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_closed_at IS NOT NULL AND ticket_client_id = $session_client_id AND ticket_contact_id = $session_contact_id");
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