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API - New tickets #1121

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merged 1 commit into from
Dec 14, 2024
Merged

API - New tickets #1121

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13 changes: 9 additions & 4 deletions api/v1/tickets/create.php
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Original file line number Diff line number Diff line change
Expand Up @@ -19,10 +19,14 @@
// Default
$insert_id = false;

if (!empty($subject) && !empty($client_id)) {
if (!empty($subject)) {

// If no contact is selected automatically choose the primary contact for the client
if ($contact == 0) {
if (!is_int($client_id)) {
$client_id = 0;
}

// If no contact is selected automatically choose the primary contact for the client (if client set)
if ($contact == 0 && $client_id != 0) {
$sql = mysqli_query($mysqli,"SELECT contact_id FROM contacts WHERE contact_client_id = $client_id AND contact_primary = 1");
$row = mysqli_fetch_array($sql);
$contact = intval($row['contact_id']);
Expand All @@ -34,7 +38,8 @@
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");

// Insert ticket
$insert_sql = mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_created_by = 0, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_client_id = $client_id");
$url_key = randomString(156);
$insert_sql = mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_created_by = 0, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id");

// Check insert & get insert ID
if ($insert_sql) {
Expand Down
4 changes: 2 additions & 2 deletions api/v1/tickets/ticket_model.php
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Original file line number Diff line number Diff line change
Expand Up @@ -29,11 +29,11 @@


if (isset($_POST['ticket_details'])) {
$details = sanitizeInput($_POST['ticket_details']);
$details = sanitizeInput($_POST['ticket_details']) . "<br>";
} elseif ($ticket_row) {
$details = $ticket_row['ticket_details'];
} else {
$details = '< blank >';
$details = '< blank ><br>';
}

if (isset($_POST['ticket_vendor_id'])) {
Expand Down
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