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add 2.0 payments to history pages #3455

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chadwhitacre opened this issue May 18, 2015 · 16 comments
Closed
8 tasks done

add 2.0 payments to history pages #3455

chadwhitacre opened this issue May 18, 2015 · 16 comments
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@chadwhitacre
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@ehmatthes at #3446 (comment):

I made an account for introtopython.org last week, and it was one of the teams that should have been included in last week's payday. But my balance is low enough that I didn't get a payout.

How will I know if my accounts are set up correctly, ie if my team was included in last week's payday? I don't know how to view my team account, or if it's even possible to view a profile page for that team yet. introtopython is not included in my teams page. My individual history doesn't show anything after payday 152.

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@chadwhitacre
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+1 https://gratipay.freshdesk.com/helpdesk/tickets/2233

[I]t looks like my (only) "2.0" subscription didn't work today: I can see only card charge in my Account Statement.

Speaking of which, it looks like I've managed to get negative balance during the period when there was no money on my card. Is it expected?

@chadwhitacre
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+1 from @thomasdavis at #3556 (comment):

But when I look at the history tab, it says it hasn't received anything since April.

Have payments commenced since the switch?

@chadwhitacre
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+1 from @noffle at #3572:

According to my history, my $2.10 / week payments stopped going through as of April 30 2015. My credit card information looks up to date.

@mattbk
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mattbk commented Jul 1, 2015

+1 from me too, I don't see anything coming in on the History page, hence the confusion in my comment at gratipay/inside.gratipay.com#234 (comment).

@mattbk
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mattbk commented Jul 6, 2015

+1 fromhttps://gratipay.freshdesk.com/helpdesk/tickets/2450. Added to notifications.

@mattbk
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mattbk commented Jul 6, 2015

RM

@chadwhitacre
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@mattbk Can you add additional people to notify to the ticket description instead of appending new comments? That way they're all in one place.

@mattbk
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mattbk commented Jul 6, 2015

I don't think I have permissions for that, is there supposed to be an edit button?

@mattbk
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mattbk commented Jul 6, 2015

Based on the number of support tickets I've seen, can we confirm that anyone has gotten a weekly payout recently?

Actually, I may be confused. This ticket is about receiving payments (and not about being charged), correct?

If payments are not being received, then one or more of the following are true?

  • people subscribed to the team not receiving payments have unsubscribed by choice (including turning off credit card, closed account, etc.)
  • people subscribed to the team not receiving payments have been lost in the transition of individuals to teams
  • some other problem relating to transition to 2.0

@chadwhitacre
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Short answer: yes, Gratipay itself has received payouts.

@chadwhitacre
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This ticket is about modifying the history page to display information from the new payments table instead of from the old table, transfers, that it replaced.

@mattbk
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mattbk commented Jul 8, 2015

Should that history page be part of the team profile or the individual account?

@chadwhitacre
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@mattbk This ticket is about the individual's history page, which we still want since individuals are the ones we're charging via credit card and crediting on PayPal. I like the idea of a team history page as well; reticketed as #3612.

@chadwhitacre
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@mattbk I deployed #3616, so this ticket should be resolved. Can you confirm, and then follow up with the support requests linked in the description?

@mattbk
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mattbk commented Jul 17, 2015

It's so beautiful! Yes, will follow up with support requests.

@chadwhitacre
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!m @mattbk

@chadwhitacre chadwhitacre changed the title add payments to history pages add 2.0 payments to history pages Jul 31, 2015
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