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TraceHut Privacy Policy

Effective as of 1st of January, 2023

Thank you for using TraceHut! We understand that privacy is important to our users and we want you to feel comfortable using our app. This privacy policy explains what information we collect from you when you use our app, how we use that information, and how we keep it safe.

Information We Collect

When you use TraceHut, we may collect the following information:

  • Personal Information: When you create an account, we may collect your name, email address, phone number, and other contact information. This information is necessary to allow you to use the features of our app and to communicate with you.
  • User Generated Content: When you use our app to review a rental house, we may collect the content of your review, including any photos or videos you upload. This content is publicly visible to other users of our app.
  • Location Information: We may collect your device's location information to provide you with relevant search results and other location-based services.
  • Usage Information: We may collect information about how you use our app, such as the pages you visit, the features you use, and the searches you perform. This information helps us improve our app and provide better recommendations to you.

How We Use Your Information

We use the information we collect to provide and improve our app, to personalize your experience, and to communicate with you. Specifically, we may use your information to:

  • Allow you to use the features of our app, including posting reviews of rental houses;
  • Communicate with you about your account or our app;
  • Personalize your experience by providing you with relevant search results and other recommendations;
  • Analyze usage data to improve our app and services;
  • Enforce our policies and prevent fraud or abuse;
  • Comply with legal obligations.

How We Share Your Information

We do not share your information with third parties, except as necessary to provide our services or to comply with legal obligations. We may share your information with third-party service providers who perform services on our behalf, such as hosting our app or processing payments.

Data Retention and Deletion

We will retain your information for as long as necessary to provide our services and to comply with legal obligations. You may delete your account at any time, which will also delete all of your user-generated content.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights with respect to your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing of your information, or to receive your information in a portable format. To exercise any of these rights, please contact us at [email protected].

Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We will notify you of any material changes by email or by posting a notice on our app.

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at [email protected].

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