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+---
+Title : ILL Service for External Libraries
+slug : ill-external-libraries
+---
+# ILL Service for External Libraries
+
+We currently use OCLC WorldShare Tipasa. If your ILL system is not compatible, you can send an ILL request for loan or copy by filling out the form below.
+
+## How to Send ILL Requests
+
+Before using the form for the first time, a login account is needed.
+
+### Create an Account
+
+* Fill out the [registration form](https://pbuq.libwizard.com/f/Registration_ILL_services) for your library.
+* Our team will create your account and send you a confirmation email with instructions for account activation. Please note a delay is possible.
+* Complete the registration in the next 24 hours after receiving the email.
+
+### Send an ILL Request
+
+With your account, you will be able to send us an ILL request via this [form](https://42113.account.worldcat.org/account/route/lending/workform).
+
+Please note the old Colombo VDX form is no longer used, and ILL requests cannot be sent by email.
+
+## Exclusions
+
+* Entire online books
+* CD-ROMs
+* Games, toys, and other didactic material
+* Documents for in-library use only
+* Reserved materials
+* Rare and special collections
+
+We may refuse an ILL request for other reasons, such as fragility, research or patrimonial value, or use.
+
+## Delivery Addresses
+
+### In Canada, through Canada Post
+
+Université de Montréal Libraries – Interlibrary Loan
+Pavillon Samuel-Bronfman - Room 1048
+C.P. 6128, succursale Centre-ville
+Montréal, Québec, Canada
+H3C 3J7
+
+### Outside Canada, by registered mail
+Université de Montréal Libraries – Interlibrary Loan
+Pavillon Samuel-Bronfman - Room 1048
+3000, rue Jean-Brillant
+Montréal, Québec, Canada
+H3T 1N8
+
+## Fees
+
+For OCLC members, we accept IFM payments. For other libraries, we’ll send an invoice (a delay is possible) to be paid by credit card, cheque, bank transfer, or IFLA coupons. [Contact us](mailto:[email protected]) for more information.
+
+For any damaged or lost book (declared lost six weeks after the due date), administrative fees of $30.00 will be added to the replacement fees.
+
+### Service Fees
+
+Here are the fees for one loan or copy request:
+
+#### Canada
+
+|                  | Loans         | Copies        |
+|------------------|---------------|---------------|
+| OCUL/COPPUL/CBUA-CAUL/BCI Agreement | Agreement     | Agreement     |
+| Medical/Hospital Libraries (affiliated with Laval, McGill, Sherbrooke) | $5.00          | $5.00          |
+| Non-profit Canadian Libraries (except agreements) | $25.00         | $25.00         |
+| Other Canadian Libraries (except agreements) | $35.00         | $35.00         |
+
+#### Outside Canada
+
+|                  | Loans         | Copies        |
+|------------------|---------------|---------------|
+| Libraries (except agreements) | $35.00         | $35.00         |