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Added Cancellation and Returns Page #1475

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merged 3 commits into from
Aug 4, 2024
Merged

Added Cancellation and Returns Page #1475

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755abd3
added cancellation and returns page
jency1 Jul 25, 2024
1c6b7ed
Merge branch 'main' into cancellation-return
jency1 Jul 30, 2024
94b2c1d
Merge branch 'main' into cancellation-return
jency1 Aug 1, 2024
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4 changes: 4 additions & 0 deletions footer/footer.html
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Original file line number Diff line number Diff line change
Expand Up @@ -56,7 +56,11 @@ <h5>HELP</h5>
<h5>CONSUMER POLICY</h5>
<ul>


<li><a href="../pages/cancellation & return/index.html">Cancellation & Returns</a></li>

<li><a href="">Cancellation & Returns</a></li>

<li><a href="">Terms Of Use</a></li>
<li><a href="../pages/securityPage/index.html">Security</a></li>

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93 changes: 93 additions & 0 deletions pages/cancellation & return/index.html
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<!DOCTYPE html>
<html lang="en">

<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Security Page - Flipkart Clone</title>

<link rel="stylesheet" href="styles.css">

</head>

<body>

<header>
<h1>Order Cancellation and Return Policy</h1>
</header>

<main>

<h2>Cancellation Policy</h2>

<p>The customer can choose to cancel an order any time before it's dispatched. The order cannot be canceled once it’s out
for delivery. However, the customer may choose to reject it at the doorstep.</p>

<p>The time window for cancellation varies based on different categories and the order cannot be canceled once the
specified time has passed.</p>

<p>In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation
fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be
considered final.</p>

<p>In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid
orders.</p>

<p>Flipkart reserves the right to accept the cancellation of any order. Flipkart also reserves the right to waive off or
modify the time window or cancellation fee from time to time.</p>

<br>

<h2>Returns Policy</h2>

<p>Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange,
replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category
may not have the same returns policy. For all products, the returns/replacement policy provided on the product page
shall prevail over the general returns policy.</p>

<br>

<p>For any products for which a refund is to be given, the refund will be processed once the returned product has been
received by the seller.</p>

<br>

<h4>General Rules for a successful Return:</h4>

<ul>
<li>In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.</li>

<li>In cases where a product accessory is found missing/damaged/defective, the seller may either process a replacement of
the particular accessory or issue an eGV for an amount equivalent to the price of the accessory, at the seller’s
discretion.</li>

<li>During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be
given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return
request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return
general conditions will be applicable. Click here to know more about Open Box Delivery</li>

<li>For products where installation is provided by Flipkart's service partners, do not open the product packaging by
yourself. Flipkart authorised personnel shall help in unboxing and installation of the product.</li>

<li>For Furniture, any product-related issues will be checked by authorised service personnel (free of cost) and attempted
to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases
where the service personnel opines that replacing the faulty/defective part will not resolve the issue.'</li>

</ul>

<br>

<p>Flipkart holds the right to restrict the number of returns created per order unit, post the evaluation of the
product/order defect is undertaken by Flipkart’s authorized representative.</p>

<br>

</main>

<footer>
<p>&copy; 2024 Flipkart Clone. All rights reserved.</p>
</footer>

</body>

</html>
38 changes: 38 additions & 0 deletions pages/cancellation & return/styles.css
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body {
font-family: Arial, sans-serif;
line-height: 1.6;
margin: 0;
padding: 0;
background-color: #f4f4f4;
}

header {
background-color: #2874f0;
color: white;
padding: 1rem 0;
text-align: center;
}

h1 {
margin: 0;
}

h2{
text-align: center;
}

main {
max-width: 800px;
margin: 2rem auto;
padding: 1rem;
background-color: white;
border-radius: 5px;
box-shadow: 0 0 10px rgba(0, 0, 0, 0.2);
}

footer {
text-align: center;
padding: 10px;
color: white;
background-color: #2874f0;
}