What's Changed
- Feature: Amazon Workspaces Support: CTI Adapter now provides audio optimization for Amazon Workspaces. See Documentation.
- Bug Fix: Fixed an issue where our Contact Channel Analytics Records would display an error prompt when viewed in the Lightning App Builder.
- Bug Fix: Fixed an issue where our Contact Channel interaction duration data would show erroneous values for missed calls.
Full Changelog: v5.23.3...v5.24