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Update privacy policy with companies we currently use
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symroe committed Nov 4, 2024
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Expand Up @@ -16,11 +16,11 @@ <h1>Privacy &amp; Terms</h1>
Spacehoppers, New Mills, Libbys Drive, Stroud, GL5 1RN.

In a nutshell, we care about your privacy. We collect data to see how people use our sites so that we can improve them.
We don’t carry adverts and we don’t sell your data.
We don’t carry adverts, and we don’t sell your data.

## Privacy, in detail

###Why do we collect data?
### Why do we collect data?

The law says we must have a ‘lawful purpose’ to collect personal data. We collect and process personal information
either because we have your explicit consent to do so or because we have a legitimate interest in improving our
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secondary services that indirectly serve those aims, such as a crowdsourcing database, an email list and an online chat
space. These services or tools are made more useful or can only exist as a result of personal data being shared with us.

###What data do we collect?
### What data do we collect?

When you use any of our services, we may store your IP
address ([a unique identifier for your device or internet connection](https://simple.m.wikipedia.org/wiki/IP_address))
in order to understand how our websites are used and to help with some parts of our server administration.

If you sign up to any of our services, such as a mailing list or election reminders, we collect the data you provide so
If you sign up to any of our services, such as a mailing list, we collect the data you provide so
that we can keep in touch and provide you with relevant information.

If you sign up to help crowdsource data, we will store your username and email address. The edits you make will be
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made [this table](https://democracyclub.github.io/wheredoivote-usage-may-2018/data/wheredoivote-usage-may-2018) of users
in a council area.

###Do we share information with others?
### Do we share information with others?

The personal data we collect on candidates becomes open data available to anyone to increase democratic engagement.

If you use our websites, we log events that happen on our website using Papertrail by SolarWinds. You can see
their [privacy policy](https://www.solarwinds.com/legal/privacy) here.

If you sign up to receive emails from us, we use a third-party service called SendGrid to send the emails. Here’s
their [privacy policy](https://sendgrid.com/policies/privacy/services-privacy-policy/).

If you sign up for our online chat, Slack, you’ll be subject to
their [privacy policy](https://slack.com/privacy-policy).

SolarWinds, Slack and SendGrid are US companies. They must observe the same GDPR rules when processing data from the EU.
Everything else, including postcode logging and server access logs are stored on our hosting provider, AWS. We only use
the `eu-west-2` AWS region, meaning data is stored in the UK. You can read more
on [how AWS process this data](https://aws.amazon.com/compliance/eu-data-protection/).

We store and process data using Amazon Web Services, a popular ‘cloud’ service, using servers based in the EU.
Slack and AWS are US companies. They must observe the same GDPR rules when processing data from the EU.

###For how long do we keep personal data?
### For how long do we keep personal data?

We keep personal data for as long as we have consent or as long as is necessary to pursue the goal of greater democratic
engagement and is consistent with the public interest.

For example, we will maintain a record of candidates as a matter of public fact, but we can remove contact details on
application. The nature of open data means that we can only do this on the web properties we control.
For example, we will maintain a record of candidates as a matter of public fact, but we can remove contact details,
or information that isn't part of a public notice, on application. The nature of open data means that we can only
do this on the web properties we control.

If you sign up for one of our services, such as our mailing list or election reminders, we will keep your data until you
If you sign up for one of our services, such as our mailing list, we will keep your data until you
notify us that you no longer wish to use the service.

###Cookies, tracking and third-party services
### Cookies, tracking and third-party services

We sometimes use cookies to improve the service to you (for example, so that you can use the website without having to
identify yourself on each page, and to protect the site against malicious use).
We sometimes use cookies track if you are logged in to a website. This type of cookie is ‘strictly necessary’
for the log-in feature to work.

We track usage of our services so that we can see how people are using it, what pages people are looking at and so on in
order to improve the service. We use Google Analytics to do this. It does not identify you personally, but you can use a
browser plugin to opt out of this kind of tracking and
see [this page](https://policies.google.com/technologies/partner-sites) for more on how Google uses data.
order to improve the service.

###Your rights
We use GoatCounter to do this. It does not identify you personally. You can read more about
[GoatCounter's GDPR policy](https://www.goatcounter.com/help/gdpr) and their
[privacy policy](https://www.goatcounter.com/help/privacy).

### Your rights

You can ask to see the personal data we hold for you. You can also ask us to delete it. In both cases we must respond
within one month. We will not erase data that is of a public record, such as the name of a candidate in an election.
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You have the right to object to the use of your personal data.

###Contact us
### Contact us

To exercise your personal data rights or for any questions about how we process data, please
email [[email protected]](mailto:[email protected]).

If you believe that we are not observing your personal data rights, you also have the right to complain to the
Information Commissioner’s Office and potentially to a judicial remedy.


## Terms

By using this website you agree to the terms stated here.
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