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Support
Denny Sheirer edited this page Jul 22, 2023
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There are a number of sdrtrunk users that provide online help and support to our user community.
An online chat server with several support channels (#general, #support, #devel)
This is an email support group
A Facebook user group.
The Github Issues feature allows users to report bugs and request features to add to the software. This is not a user support forum, so please DO NOT open new issues to post user questions. This wastes developer time by creating a mess that the developer has to clean up.
- Search the list of GitHub issues and support forums to see if someone had already reported the error.
- Post a message on one of the support forums to see if someone else is having the same issue. The developer will normally create a new GitHub issue to track the error through to resolution.
- If you don't get a response, go ahead and create a new issue. Please provide as many details as possible:
- Version of sdrtrunk
- Operating System & Machine Specs (CPU & Memory)
- sdrtrunk Application Log or relevant error printout from the log
- What were you doing or how were you using the application when the error occurred?