now extracting tags out of Zendesk (#25)

* now extracting tags out of Zendesk
* Update test_zendesk to remove regularly changing thing

serviceHelpers/models/ZendeskTicket.py

@@ -27,6 +27,7 @@ def __init__(self, host) -> None:
         self.requester = None
         self.group_id = 0
         self.comments = []
+        self.tags = []
         self.logger = logging.getLogger("zendeskHelper.zendeskTicket")
         self.custom_fields = {}
         self.ticket_form_id = 0
@@ -63,6 +64,7 @@ def from_dict(self, source: dict):
             self.logger.error(
                 "Date found but not parsed properly : %s", source["updated_at"]
             )
+        self.tags = source["tags"] if "tags" in source else self.tags
         self.summary = source["subject"] if "subject" in source else self.summary
         self.desc = source["description"] if "description" in source else self.desc
         self.assignee_id = (

setup.py

@@ -10,7 +10,7 @@
 
 setup(
     name="hex-helpers",
-    version="3.0.0",
+    version="3.0.1",
     description="A series of light helpers for `freshdesk`,`gmail`,`habitica`,`hue lights`,`jira`,`slack`,`trello`",
     long_description=README,
     long_description_content_type="text/markdown",

tests/test_zendesk.py

@@ -82,7 +82,7 @@ def test_get_user(caplog):
         assert entry.levelno < logging.ERROR
     assert isinstance(user, ZendeskUser)
 
-    assert user.name == "test fg"
+    assert isinstance(user.name, str)
     assert user.email == "[email protected]"
     assert user.user_id == 417316391
     assert user.organisationID is None
@@ -160,6 +160,18 @@ def test_search_for_tickets(caplog):
         assert isinstance(ticket, ZendeskTicket)
 
 
+def test_tags_included(caplog):
+    "Check that the tags are included in the ticket"
+
+    zend = zendesk(ZENDESK_HOST, ZENDESK_KEY)
+    search_str  = "1239674"
+
+    tickets = zend.search_for_tickets(search_string=search_str)
+    for _, ticket in tickets.items():
+        assert isinstance(ticket, ZendeskTicket)
+        assert len(ticket.tags) > 0
+
+
 def test_worklog_parse():
     "check that if missing fields aren't supplied, the worklog is not reported as valid"
     log = ZendeskWorklog()