AI powered live-chat, email support, Omnichannel customer service & team im，alternative to slack + zendesk/intercom
- Multi-level organizational structure
- Role management
- Permission management
- Chat record management
- Group chat
- Chat with LLM
- Chat with Knowledge base(RAG)
- Support multiple channels
- multiple routing strategies, and detailed assessment indicators
- Seating workbench
- Work order system
- Seat management
- Data dashboard
- manual knowledge base
- Skill group management
- Real-time monitoring
- Announcements
- sensitive words
- CRM
- Report function,
- Provide customers with integrated customer service workbench services
| team | service | ai |
|---|---|---|
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| login | chat | contact | setting |
|---|---|---|---|
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| chat-ai | chat-cs | chat-userinfo |
|---|---|---|
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| Project | Description | Forks | Stars |
|---|---|---|---|
| iOS-swift | iOS swift |  |
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| Android | Android |  |
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| Flutter | Flutter |  |
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| React | React |  |
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| UniApp | Uniapp |  |
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| Vue/jQuery | Vue/jQuery |  |
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