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Customer Care AI Assistant API

Customer Care AI Assistant API is a chatbot application that harnesses the power of natural language interactions for efficient data retrieval and management. This innovative API seamlessly integrates with databases and utilizes the OpenAI API.

Overview

  • Challenges: Initially achieved 70% accuracy in providing correct information, improved over time through model training to achieve an accuracy of 95%.
  • Technology Used: Node.js, Express.js, PostgreSQL

Features

  • Natural Language Interactions: Enables users to interact with the AI in a conversational manner.
  • Database Integration: Seamlessly integrates with databases for efficient data retrieval and management.

Getting Started

To get started with using the Customer Care AI Assistant API, follow these steps:

  1. Installation: Clone the repository and install dependencies.
  2. Configuration: Set up the required environment variables.
  3. Usage: Start the server and begin interacting with the API.

Technologies Used

  • Node.js: Backend JavaScript runtime environment.
  • Express.js: Web application framework for Node.js.
  • PostgreSQL: Powerful open-source relational database system.

Usage

The API can be used in various scenarios such as customer support, data retrieval, and more. It offers a flexible and scalable solution for natural language-based interactions with data.