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ExampleLog.csv
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ExampleLog.csv
1
Case ID,Activity,Start Date,End Date,Agent Position,Customer ID,Product,Service Type,ResourceCase 1,Inbound Call,9.3.10 8:05,9.3.10 8:10,FL,Customer 1,MacBook Pro,Referred to Servicer,HelenCase 1,Handle Case,11.3.10 10:30,11.3.10 10:32,FL,Customer 1,MacBook Pro,Referred to Servicer,HelenCase 1,Call Outbound,11.3.10 11:45,11.3.10 11:52,FL,Customer 1,MacBook Pro,Referred to Servicer,HenkCase 2,Inbound Call,4.3.10 11:43,4.3.10 11:46,FL,Customer 2,MacBook Pro,Referred to Servicer,SusiCase 3,Inbound Call,25.3.10 9:32,25.3.10 9:33,FL,Customer 3,MacBook Pro,Referred to Servicer,MaryCase 4,Inbound Call,6.3.10 11:41,6.3.10 11:51,FL,Customer 4,iPhone,Referred to Servicer,FredCase 5,Inbound Call,18.3.10 10:54,18.3.10 11:01,FL,Customer 5,MacBook Pro,Product Assistance,KennyCase 6,Inbound Call,25.3.10 17:09,25.3.10 17:13,FL,Customer 6,MacBook Pro,Referred to Servicer,HaroldCase 6,Inbound Call,25.3.10 17:16,25.3.10 17:18,FL,Customer 6,MacBook Pro,Referred to Servicer,NancyCase 6,Inbound Call,26.3.10 8:36,26.3.10 8:40,FL,Customer 6,MacBook Pro,Referred to Servicer,ElenaCase 7,Inbound Call,18.3.10 11:49,18.3.10 11:50,FL,Customer 7,MacBook Pro,Product Assistance,KarenCase 8,Inbound Call,11.3.10 9:20,11.3.10 9:23,FL,Customer 8,MacBook Pro,Referred to Servicer,KarenCase 9,Inbound Email,19.3.10 19:47,21.3.10 8:17,FL,Customer 9,MacBook Pro,Product Assistance,SamuilCase 9,Call Outbound,21.3.10 8:32,21.3.10 8:33,FL,Customer 9,MacBook Pro,Product Assistance,SamuilCase 9,Handle Email,21.3.10 8:33,21.3.10 8:33,FL,Customer 9,MacBook Pro,Product Assistance,SamuilCase 10,Handle Email,27.3.10 11:29,27.3.10 11:30,FL,Customer 10,iPhone,Product Assistance,JochemCase 11,Inbound Call,27.3.10 8:09,27.3.10 8:11,FL,Customer 11,iPhone,Product Assistance,IrenaCase 12,Inbound Call,29.3.10 9:28,29.3.10 9:29,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 13,Inbound Call,5.3.10 10:13,5.3.10 10:15,FL,Customer 12,MacBook Pro,Product Assistance,TonCase 14,Inbound Call,4.3.10 7:49,4.3.10 7:50,FL,Customer 3,iPhone,Product Assistance,WilCase 15,Inbound Call,7.3.10 8:06,7.3.10 8:13,FL,Customer 13,iPhone,Product Assistance,ErikCase 16,Inbound Call,25.3.10 10:26,25.3.10 10:34,FL,Customer 14,MacBook Pro,Referred to Servicer,HelenCase 17,Inbound Call,4.3.10 7:35,4.3.10 7:46,FL,Customer 15,MacBook Pro,Referred to Servicer,KennyCase 17,Handle Case,4.3.10 7:53,4.3.10 7:55,FL,Customer 15,MacBook Pro,Referred to Servicer,KennyCase 17,Handle Case,8.3.10 11:16,8.3.10 11:18,FL,Customer 15,MacBook Pro,Referred to Servicer,KennyCase 17,Handle Case,11.3.10 11:15,11.3.10 11:19,FL,Customer 15,MacBook Pro,Referred to Servicer,KennyCase 17,Inbound Call,14.3.10 17:53,14.3.10 17:56,FL,Customer 15,MacBook Pro,Referred to Servicer,MoniqueCase 18,Inbound Call,25.3.10 10:35,25.3.10 10:38,FL,Customer 16,iPhone,Referred to Servicer,KarenCase 19,Inbound Email,14.3.10 14:08,18.3.10 8:04,FL,Customer 17,MacBook Pro,Product Assistance,HenkCase 19,Inbound Email,18.3.10 8:06,18.3.10 8:07,FL,Customer 17,MacBook Pro,Product Assistance,HenkCase 19,Handle Case,18.3.10 8:07,18.3.10 8:08,FL,Customer 17,MacBook Pro,Product Assistance,HenkCase 19,Handle Case,18.3.10 8:09,18.3.10 8:09,FL,Customer 17,MacBook Pro,Product Assistance,HenkCase 20,Handle Case,27.3.10 11:39,27.3.10 11:39,FL,Customer 18,iPhone,Product Assistance,MariskaCase 20,Handle Case,27.3.10 12:04,27.3.10 12:10,FL,Customer 18,iPhone,Product Assistance,MariskaCase 20,Handle Case,4.4.10 9:34,4.4.10 9:34,FL,Customer 18,iPhone,Product Assistance,MariskaCase 21,Inbound Call,4.3.10 12:17,4.3.10 12:22,FL,Customer 19,iPhone,Product Assistance,AnneCase 22,Inbound Call,22.3.10 8:30,22.3.10 8:31,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 23,Inbound Call,22.3.10 14:59,22.3.10 15:13,FL,Customer 20,iPhone,Referred to Servicer,TonCase 24,Inbound Call,28.3.10 10:04,28.3.10 10:09,FL,Customer 21,iPhone,Referred to Servicer,KennyCase 25,Inbound Call,12.3.10 9:53,12.3.10 9:56,FL,Customer 22,iPhone,Product Assistance,HenkCase 25,Call Outbound,12.3.10 11:45,12.3.10 11:49,FL,Customer 22,iPhone,Product Assistance,HenkCase 26,Inbound Call,18.3.10 17:52,18.3.10 17:52,FL,Customer 23,iPhone,Product Assistance,ChristianCase 27,Inbound Call,29.3.10 14:33,29.3.10 14:35,FL,Customer 3,iPhone,Product Assistance,AnneCase 28,Handle Email,6.3.10 13:57,6.3.10 14:03,FL,Customer 24,iPhone,Product Assistance,MaryCase 28,Call Outbound,6.3.10 14:03,6.3.10 14:04,FL,Customer 24,iPhone,Product Assistance,MaryCase 29,Inbound Call,20.3.10 7:35,20.3.10 7:36,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 30,Inbound Call,22.3.10 10:16,22.3.10 10:17,FL,Customer 25,iPhone,Product Assistance,MajaCase 31,Inbound Call,20.3.10 10:48,20.3.10 10:50,FL,Customer 26,MacBook Pro,Referred to Servicer,WilCase 31,Handle Case,26.3.10 13:21,26.3.10 13:22,FL,Customer 26,MacBook Pro,Referred to Servicer,WilCase 31,Inbound Call,24.4.10 13:12,24.4.10 13:13,FL,Customer 26,MacBook Pro,Referred to Servicer,ErikCase 32,Inbound Call,2.3.10 11:46,2.3.10 11:56,FL,Customer 27,MacBook Pro,Product Assistance,MajaCase 32,Inbound Call,4.3.10 17:59,4.3.10 18:08,FL,Customer 27,MacBook Pro,Product Assistance,ClarkCase 32,Call Outbound,11.3.10 15:16,11.3.10 15:17,FL,Customer 27,MacBook Pro,Product Assistance,ClarkCase 32,Call Outbound,20.3.10 14:26,20.3.10 14:27,FL,Customer 27,MacBook Pro,Product Assistance,ClarkCase 32,Call Outbound,25.3.10 15:19,25.3.10 15:22,FL,Customer 27,MacBook Pro,Product Assistance,ClarkCase 33,Inbound Call,8.3.10 11:40,8.3.10 11:47,FL,Customer 28,MacBook Pro,Referred to Servicer,RichardCase 33,Inbound Call,8.3.10 12:03,8.3.10 12:04,FL,Customer 28,MacBook Pro,Referred to Servicer,KennyCase 34,Inbound Call,14.3.10 7:45,14.3.10 7:45,FL,Customer 29,iPhone,Referred to Servicer,ElenaCase 34,Inbound Call,14.3.10 7:45,14.3.10 7:48,FL,Customer 29,iPhone,Referred to Servicer,ElenaCase 35,Inbound Call,18.3.10 17:34,18.3.10 17:40,BL,Customer 30,iPhone,Referred to Servicer,SteveCase 36,Inbound Call,22.3.10 15:23,22.3.10 15:29,FL,Customer 31,iPhone,Referred to Servicer,ClarkCase 37,Inbound Call,11.3.10 11:06,11.3.10 11:11,FL,Customer 32,MacBook Pro,Referred to Servicer,ElenaCase 38,Inbound Call,18.3.10 17:07,18.3.10 17:12,BL,Customer 33,MacBook Pro,Referred to Servicer,SteveCase 38,Handle Case,19.3.10 8:10,19.3.10 8:12,BL,Customer 33,MacBook Pro,Referred to Servicer,MathiasCase 38,Inbound Call,19.3.10 8:54,19.3.10 8:55,FL,Customer 33,MacBook Pro,Referred to Servicer,KarenCase 38,Inbound Call,19.3.10 10:15,19.3.10 10:16,FL,Customer 33,MacBook Pro,Referred to Servicer,HaroldCase 38,Inbound Call,20.3.10 15:00,20.3.10 15:01,FL,Customer 33,MacBook Pro,Referred to Servicer,TonCase 39,Inbound Call,8.3.10 12:02,8.3.10 12:08,FL,Customer 34,MacBook Pro,Referred to Servicer,RichardCase 40,Inbound Email,22.3.10 12:27,22.3.10 13:08,FL,Customer 35,iPhone,Product Assistance,RichardCase 40,Email Outbound,22.3.10 13:09,22.3.10 13:13,FL,Customer 35,iPhone,Product Assistance,RichardCase 40,Email Outbound,22.3.10 13:13,22.3.10 13:14,FL,Customer 35,iPhone,Product Assistance,RichardCase 41,Inbound Call,26.3.10 16:27,26.3.10 16:29,FL,Customer 3,iPhone,Product Assistance,TonCase 41,Handle Case,27.3.10 12:27,27.3.10 12:28,FL,Customer 3,iPhone,Product Assistance,TonCase 42,Inbound Call,26.3.10 10:03,26.3.10 10:05,FL,Customer 36,iPhone,Referred to Servicer,ChristianCase 43,Handle Email,26.3.10 12:20,26.3.10 12:23,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 43,Handle Email,26.3.10 12:27,26.3.10 12:27,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 43,Handle Case,26.3.10 14:43,26.3.10 14:43,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 43,Call Outbound,26.3.10 16:21,26.3.10 16:30,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 43,Handle Case,27.3.10 14:24,27.3.10 14:27,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 43,Call Outbound,28.3.10 16:23,28.3.10 16:35,FL,Customer 37,MacBook Pro,Product Assistance,JochemCase 44,Inbound Call,7.3.10 14:59,7.3.10 15:04,FL,Customer 38,MacBook Pro,Referred to Servicer,TonCase 44,Inbound Call,19.3.10 17:36,19.3.10 17:37,FL,Customer 38,MacBook Pro,Referred to Servicer,ClarkCase 45,Inbound Call,7.3.10 11:14,7.3.10 11:15,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 46,Inbound Call,29.3.10 14:14,29.3.10 14:18,FL,Customer 39,MacBook Pro,Referred to Servicer,ClarkCase 47,Inbound Call,25.3.10 13:59,25.3.10 14:08,FL,Customer 40,MacBook Pro,Referred to Servicer,BarbaraCase 47,Inbound Call,25.3.10 16:48,25.3.10 16:53,FL,Customer 40,MacBook Pro,Referred to Servicer,JochemCase 47,Handle Case,26.3.10 10:08,26.3.10 10:10,BL,Customer 40,MacBook Pro,Referred to Servicer,MathiasCase 47,Inbound Call,26.3.10 14:34,26.3.10 14:37,FL,Customer 40,MacBook Pro,Referred to Servicer,ChristianCase 47,Inbound Call,27.3.10 7:22,27.3.10 7:23,FL,Customer 40,MacBook Pro,Referred to Servicer,SusiCase 48,Inbound Call,25.3.10 8:09,25.3.10 8:11,FL,Customer 41,MacBook Pro,Referred to Servicer,ElenaCase 49,Handle Email,19.3.10 7:25,19.3.10 7:27,FL,Customer 42,iPhone,Product Assistance,SamuilCase 49,Call Outbound,19.3.10 7:34,19.3.10 7:37,FL,Customer 42,iPhone,Product Assistance,SamuilCase 50,Inbound Call,14.3.10 13:02,14.3.10 13:04,FL,Customer 43,MacBook Pro,Referred to Servicer,JohanCase 51,Inbound Email,4.3.10 16:54,6.3.10 14:34,FL,Customer 44,iPhone,Product Assistance,MaryCase 51,Email Outbound,6.3.10 14:35,6.3.10 14:37,FL,Customer 44,iPhone,Product Assistance,MaryCase 51,Handle Email,6.3.10 14:37,6.3.10 14:37,FL,Customer 44,iPhone,Product Assistance,MaryCase 52,Inbound Call,27.3.10 17:33,27.3.10 17:37,FL,Customer 45,iPhone,Product Assistance,MichaelCase 52,Call Outbound,28.3.10 11:22,28.3.10 11:24,FL,Customer 45,iPhone,Product Assistance,MichaelCase 53,Inbound Call,22.3.10 10:04,22.3.10 10:07,FL,Customer 46,iPhone,Referred to Servicer,HenkCase 54,Inbound Email,25.3.10 14:49,26.3.10 11:01,FL,Customer 47,iPhone,Product Assistance,MariskaCase 54,Handle Case,26.3.10 11:01,26.3.10 11:17,FL,Customer 47,iPhone,Product Assistance,MariskaCase 54,Email Outbound,26.3.10 11:17,26.3.10 11:17,FL,Customer 47,iPhone,Product Assistance,MariskaCase 55,Inbound Call,9.3.10 7:17,9.3.10 7:24,FL,Customer 48,iPhone,Referred to Servicer,HelenCase 56,Inbound Call,6.3.10 17:41,6.3.10 17:44,FL,Customer 49,MacBook Pro,Referred to Servicer,HaroldCase 56,Inbound Call,8.3.10 8:20,8.3.10 8:21,FL,Customer 49,MacBook Pro,Referred to Servicer,MajaCase 56,Inbound Call,8.3.10 12:40,8.3.10 12:40,FL,Customer 49,MacBook Pro,Referred to Servicer,MoniqueCase 56,Inbound Call,19.3.10 9:06,19.3.10 9:08,FL,Customer 49,MacBook Pro,Referred to Servicer,RichardCase 56,Inbound Call,25.3.10 12:28,25.3.10 12:32,FL,Customer 49,MacBook Pro,Referred to Servicer,JohanCase 56,Inbound Call,1.4.10 11:31,1.4.10 11:34,FL,Customer 49,MacBook Pro,Referred to Servicer,MichaelCase 56,Inbound Call,3.4.10 13:37,3.4.10 13:37,FL,Customer 49,MacBook Pro,Referred to Servicer,NancyCase 57,Inbound Call,29.3.10 8:56,29.3.10 8:58,FL,Customer 50,iPhone,Referred to Servicer,HenkCase 58,Inbound Call,12.3.10 10:13,12.3.10 10:14,FL,Customer 51,iPhone,Product Assistance,MajaCase 59,Inbound Call,6.3.10 11:58,6.3.10 11:59,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 60,Inbound Call,4.3.10 14:18,4.3.10 14:19,FL,Customer 52,MacBook Pro,Product Assistance,KarenCase 60,Inbound Call,29.3.10 15:34,29.3.10 15:37,FL,Customer 52,MacBook Pro,Product Assistance,BarbaraCase 61,Inbound Call,14.3.10 11:14,14.3.10 11:20,FL,Customer 53,iPhone,Referred to Servicer,SusiCase 62,Inbound Call,22.3.10 11:34,22.3.10 11:36,FL,Customer 54,iPhone,Product Assistance,HenkCase 63,Inbound Call,16.3.10 15:16,16.3.10 15:18,FL,Customer 55,MacBook Pro,Referred to Servicer,KarenCase 63,Handle Case,18.3.10 10:07,18.3.10 10:08,BL,Customer 55,MacBook Pro,Referred to Servicer,MathiasCase 64,Inbound Call,8.3.10 7:14,8.3.10 7:16,FL,Customer 56,MacBook Pro,Product Assistance,SamuilCase 65,Inbound Call,6.3.10 9:48,6.3.10 9:49,FL,Customer 57,iPhone,Product Assistance,KennyCase 66,Inbound Call,22.3.10 14:45,22.3.10 14:48,FL,Customer 58,iPhone,Product Assistance,TonCase 66,Call Outbound,27.3.10 10:23,27.3.10 10:25,FL,Customer 58,iPhone,Product Assistance,TonCase 67,Inbound Email,19.3.10 17:11,20.3.10 8:13,FL,Customer 59,iPhone,Product Assistance,SamuilCase 67,Email Outbound,20.3.10 8:18,20.3.10 8:19,FL,Customer 59,iPhone,Product Assistance,SamuilCase 67,Handle Email,20.3.10 8:19,20.3.10 8:19,FL,Customer 59,iPhone,Product Assistance,SamuilCase 67,Handle Email,21.3.10 11:21,21.3.10 11:26,FL,Customer 59,iPhone,Product Assistance,SamuilCase 68,Inbound Call,25.3.10 13:41,25.3.10 13:44,FL,Customer 60,iPhone,Referred to Servicer,MichaelCase 69,Inbound Call,18.3.10 17:42,18.3.10 18:01,FL,Customer 61,iPhone,Referred to Servicer,HaroldCase 70,Inbound Call,7.3.10 14:14,7.3.10 14:15,FL,Customer 62,MacBook Pro,Referred to Servicer,AnneCase 71,Inbound Email,12.3.10 17:02,13.3.10 12:46,FL,Customer 63,iPhone,Product Assistance,MaryCase 71,Email Outbound,13.3.10 12:47,13.3.10 12:48,FL,Customer 63,iPhone,Product Assistance,MaryCase 71,Email Outbound,13.3.10 12:48,13.3.10 12:49,FL,Customer 63,iPhone,Product Assistance,MaryCase 72,Inbound Call,6.3.10 11:03,6.3.10 11:04,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 73,Inbound Call,8.3.10 10:36,8.3.10 10:38,FL,Customer 64,MacBook Pro,Referred to Servicer,WilCase 74,Inbound Call,13.3.10 17:32,13.3.10 17:45,FL,Customer 65,MacBook Pro,Product Assistance,BarbaraCase 75,Inbound Call,14.3.10 10:58,14.3.10 10:59,FL,Customer 66,iPhone,Referred to Servicer,MajaCase 76,Inbound Call,14.3.10 7:58,14.3.10 8:02,FL,Customer 67,MacBook Pro,Product Assistance,WilCase 76,Handle Case,26.3.10 13:10,26.3.10 13:12,FL,Customer 67,MacBook Pro,Product Assistance,WilCase 77,Inbound Call,26.3.10 8:49,26.3.10 8:51,FL,Customer 68,MacBook Pro,Referred to Servicer,WilCase 77,Inbound Call,5.4.10 8:43,5.4.10 8:44,FL,Customer 68,MacBook Pro,Referred to Servicer,HelenCase 78,Inbound Call,11.3.10 15:28,11.3.10 15:33,FL,Customer 69,iPhone,Referred to Servicer,ClarkCase 79,Inbound Call,28.3.10 15:39,28.3.10 15:41,FL,Customer 70,MacBook Pro,Product Assistance,AnneCase 80,Inbound Call,22.3.10 10:29,22.3.10 10:30,FL,Customer 3,iPhone,Product Assistance,HenkCase 81,Inbound Call,2.3.10 14:04,2.3.10 14:07,FL,Customer 71,iPhone,Product Assistance,TonCase 82,Inbound Call,29.3.10 11:56,29.3.10 12:01,FL,Customer 72,iPhone,Referred to Servicer,ElenaCase 83,Inbound Call,22.3.10 9:25,22.3.10 9:28,FL,Customer 73,MacBook Pro,Referred to Servicer,ErikCase 84,Inbound Call,25.3.10 10:23,25.3.10 10:38,FL,Customer 74,iPhone,Product Assistance,KennyCase 84,Inbound Call,25.3.10 11:08,25.3.10 11:11,FL,Customer 74,iPhone,Product Assistance,JohanCase 85,Inbound Call,26.3.10 8:51,26.3.10 8:52,FL,Customer 3,iPhone,Product Assistance,HenkCase 86,Inbound Call,13.3.10 7:51,13.3.10 7:53,FL,Customer 75,iPhone,Referred to Servicer,IrenaCase 87,Inbound Call,25.3.10 17:42,25.3.10 17:46,FL,Customer 76,iPhone,Product Assistance,AnneCase 87,Call Outbound,26.3.10 13:56,26.3.10 13:57,FL,Customer 76,iPhone,Product Assistance,AnneCase 88,Inbound Call,13.3.10 14:07,13.3.10 14:13,BL,Customer 77,iPhone,Product Assistance,SteveCase 89,Inbound Call,5.3.10 9:44,5.3.10 9:47,FL,Customer 3,iPhone,Product Assistance,MajaCase 90,Inbound Call,27.3.10 14:02,27.3.10 14:21,FL,Customer 78,MacBook Pro,Product Assistance,ClarkCase 91,Inbound Call,25.3.10 15:54,25.3.10 15:55,FL,Customer 79,MacBook Pro,Referred to Servicer,MoniqueCase 92,Inbound Call,5.3.10 8:19,5.3.10 8:24,FL,Customer 80,MacBook Pro,Product Assistance,ErikCase 93,Inbound Call,14.3.10 13:19,14.3.10 13:21,FL,Customer 81,iPhone,Product Assistance,WilCase 93,Email Outbound,26.3.10 13:14,26.3.10 13:14,FL,Customer 81,iPhone,Product Assistance,WilCase 93,Email Outbound,26.3.10 13:17,26.3.10 13:18,FL,Customer 81,iPhone,Product Assistance,WilCase 94,Inbound Call,8.3.10 9:42,8.3.10 9:42,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 95,Inbound Call,16.3.10 9:28,16.3.10 9:28,FL,Customer 82,iPhone,Referred to Servicer,DavidCase 96,Inbound Call,20.3.10 11:28,20.3.10 11:32,FL,Customer 83,iPhone,Referred to Servicer,IrenaCase 96,Inbound Call,20.3.10 16:08,20.3.10 16:11,FL,Customer 83,iPhone,Referred to Servicer,JochemCase 96,Inbound Call,21.3.10 14:56,21.3.10 14:57,FL,Customer 83,iPhone,Referred to Servicer,MoniqueCase 97,Inbound Call,26.3.10 11:36,26.3.10 11:40,FL,Customer 84,MacBook Pro,Referred to Servicer,RichardCase 98,Inbound Call,25.3.10 15:06,25.3.10 15:07,FL,Customer 85,MacBook Pro,Referred to Servicer,JochemCase 98,Inbound Call,26.3.10 15:34,26.3.10 15:42,FL,Customer 85,MacBook Pro,Referred to Servicer,SteffiCase 98,Handle Case,27.3.10 8:26,27.3.10 8:28,BL,Customer 85,MacBook Pro,Referred to Servicer,MathiasCase 99,Inbound Call,5.3.10 10:00,5.3.10 10:02,FL,Customer 86,iPhone,Referred to Servicer,JohanCase 100,Inbound Call,21.3.10 11:25,21.3.10 11:26,FL,Customer 3,iPhone,Product Assistance,KarenCase 101,Inbound Call,25.3.10 10:33,25.3.10 10:35,FL,Customer 87,iPhone,Referred to Servicer,ChristianCase 102,Inbound Call,29.3.10 9:08,29.3.10 9:16,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 103,Inbound Call,22.3.10 8:22,22.3.10 8:23,FL,Customer 88,iPhone,Referred to Servicer,ErikCase 104,Inbound Call,5.3.10 12:08,5.3.10 12:10,BL,Customer 89,iPhone,Product Assistance,MathiasCase 105,Inbound Call,25.3.10 10:11,25.3.10 10:14,FL,Customer 90,iPhone,Referred to Servicer,AnneCase 105,Inbound Call,25.3.10 11:21,25.3.10 11:24,FL,Customer 90,iPhone,Referred to Servicer,KennyCase 106,Inbound Call,6.3.10 9:14,6.3.10 9:15,FL,Customer 91,iPhone,Referred to Servicer,ErikCase 107,Inbound Call,16.3.10 13:54,16.3.10 13:55,FL,Customer 92,iPhone,Product Assistance,KarenCase 108,Inbound Call,27.3.10 8:23,27.3.10 8:31,FL,Customer 93,MacBook Pro,Product Assistance,SusiCase 109,Inbound Call,20.3.10 15:09,20.3.10 15:10,FL,Customer 94,MacBook Pro,Product Assistance,MoniqueCase 110,Inbound Email,24.3.10 18:41,25.3.10 15:03,FL,Customer 95,iPhone,Product Assistance,MaryCase 110,Email Outbound,25.3.10 15:07,25.3.10 15:15,FL,Customer 95,iPhone,Product Assistance,MaryCase 110,Handle Email,25.3.10 15:15,25.3.10 15:15,FL,Customer 95,iPhone,Product Assistance,MaryCase 111,Inbound Email,15.3.10 10:03,15.3.10 12:28,FL,Customer 96,iPhone,Referred to Servicer,RichardCase 111,Email Outbound,15.3.10 12:29,15.3.10 12:38,FL,Customer 96,iPhone,Referred to Servicer,RichardCase 111,Handle Email,15.3.10 12:38,15.3.10 12:38,FL,Customer 96,iPhone,Referred to Servicer,RichardCase 111,Inbound Email,16.3.10 22:32,18.3.10 16:16,FL,Customer 96,iPhone,Referred to Servicer,MaryCase 111,Handle Email,18.3.10 16:16,18.3.10 16:18,FL,Customer 96,iPhone,Referred to Servicer,MaryCase 111,Email Outbound,18.3.10 16:18,18.3.10 16:18,FL,Customer 96,iPhone,Referred to Servicer,MaryCase 112,Inbound Call,22.3.10 9:26,22.3.10 9:29,FL,Customer 97,iPhone,Product Assistance,ElenaCase 112,Inbound Call,22.3.10 10:34,22.3.10 10:36,FL,Customer 97,iPhone,Product Assistance,SteffiCase 113,Inbound Call,19.3.10 15:42,19.3.10 15:48,FL,Customer 98,MacBook Pro,Referred to Servicer,SteffiCase 113,Inbound Call,19.3.10 15:58,19.3.10 16:02,FL,Customer 98,MacBook Pro,Referred to Servicer,NancyCase 114,Inbound Call,20.3.10 15:15,20.3.10 15:16,FL,Customer 99,iPhone,Product Assistance,NancyCase 115,Inbound Call,4.3.10 15:18,4.3.10 15:20,FL,Customer 100,MacBook Pro,Product Assistance,NancyCase 116,Inbound Call,22.3.10 18:04,22.3.10 18:07,FL,Customer 101,MacBook Pro,Referred to Servicer,ChristianCase 116,Inbound Call,25.3.10 15:41,25.3.10 15:47,FL,Customer 101,MacBook Pro,Referred to Servicer,AnneCase 116,Inbound Call,29.3.10 11:57,29.3.10 11:59,FL,Customer 101,MacBook Pro,Referred to Servicer,IrenaCase 116,Inbound Call,29.3.10 15:20,29.3.10 15:21,FL,Customer 101,MacBook Pro,Referred to Servicer,ClarkCase 116,Inbound Call,8.4.10 9:45,8.4.10 9:47,FL,Customer 101,MacBook Pro,Referred to Servicer,TonCase 117,Inbound Call,15.3.10 18:05,15.3.10 18:06,FL,Customer 102,MacBook Pro,Referred to Servicer,HaroldCase 118,Inbound Email,20.3.10 8:09,21.3.10 8:41,FL,Customer 103,iPhone,Product Assistance,SamuilCase 118,Email Outbound,21.3.10 8:48,21.3.10 8:50,FL,Customer 103,iPhone,Product Assistance,SamuilCase 118,Handle Email,21.3.10 8:50,21.3.10 8:50,FL,Customer 103,iPhone,Product Assistance,SamuilCase 118,Handle Email,22.3.10 7:14,22.3.10 7:22,FL,Customer 103,iPhone,Product Assistance,SamuilCase 118,Call Outbound,22.3.10 7:27,22.3.10 7:28,FL,Customer 103,iPhone,Product Assistance,SamuilCase 119,Inbound Call,14.3.10 16:31,14.3.10 16:33,FL,Customer 104,MacBook Pro,Product Assistance,AnneCase 119,Handle Case,15.3.10 12:48,15.3.10 12:50,FL,Customer 104,MacBook Pro,Product Assistance,HaroldCase 119,Handle Case,18.3.10 14:38,18.3.10 14:39,FL,Customer 104,MacBook Pro,Product Assistance,DavidCase 119,Call Outbound,8.4.10 14:23,8.4.10 14:25,FL,Customer 104,MacBook Pro,Product Assistance,KarenCase 119,Call Outbound,11.4.10 11:19,11.4.10 11:21,FL,Customer 104,MacBook Pro,Product Assistance,KarenCase 120,Inbound Call,14.3.10 11:00,14.3.10 11:06,FL,Customer 105,iPhone,Referred to Servicer,TonCase 120,Inbound Call,25.3.10 10:56,25.3.10 10:58,FL,Customer 105,iPhone,Referred to Servicer,ElenaCase 120,Handle Case,25.3.10 11:01,25.3.10 11:02,FL,Customer 105,iPhone,Referred to Servicer,ElenaCase 121,Inbound Call,5.3.10 9:27,5.3.10 9:29,FL,Customer 106,iPhone,Product Assistance,MajaCase 122,Inbound Call,27.3.10 12:50,27.3.10 13:02,FL,Customer 107,iPhone,Product Assistance,ElenaCase 123,Inbound Call,22.3.10 11:10,22.3.10 11:32,FL,Customer 108,iPhone,Product Assistance,ErikCase 123,Inbound Call,22.3.10 17:05,22.3.10 17:09,FL,Customer 108,iPhone,Product Assistance,NancyCase 124,Inbound Call,22.3.10 10:58,22.3.10 11:00,FL,Customer 109,MacBook Pro,Product Assistance,ChristianCase 125,Inbound Call,18.3.10 14:45,18.3.10 14:47,FL,Customer 110,iPhone,Referred to Servicer,NancyCase 125,Inbound Call,18.3.10 15:09,18.3.10 15:09,FL,Customer 110,iPhone,Referred to Servicer,MoniqueCase 125,Inbound Call,27.3.10 9:16,27.3.10 9:18,FL,Customer 110,iPhone,Referred to Servicer,IrenaCase 126,Inbound Call,20.3.10 9:20,20.3.10 9:24,FL,Customer 111,iPhone,Referred to Servicer,WilCase 127,Inbound Call,13.3.10 10:05,13.3.10 10:19,FL,Customer 112,iPhone,Referred to Servicer,PatrickCase 128,Inbound Call,4.3.10 7:25,4.3.10 7:28,FL,Customer 113,iPhone,Referred to Servicer,SusiCase 129,Inbound Call,20.3.10 17:40,20.3.10 17:42,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 130,Inbound Email,7.3.10 17:36,8.3.10 11:10,FL,Customer 114,iPhone,Product Assistance,MaryCase 130,Handle Email,8.3.10 11:10,8.3.10 11:11,FL,Customer 114,iPhone,Product Assistance,MaryCase 130,Email Outbound,8.3.10 11:12,8.3.10 11:12,FL,Customer 114,iPhone,Product Assistance,MaryCase 131,Inbound Call,16.3.10 7:53,16.3.10 7:54,FL,Customer 3,MacBook Pro,Product Assistance,ClarkCase 132,Inbound Email,20.3.10 18:10,21.3.10 11:31,FL,Customer 115,iPhone,Referred to Servicer,JochemCase 132,Call Outbound,21.3.10 11:32,21.3.10 11:33,FL,Customer 115,iPhone,Referred to Servicer,JochemCase 132,Email Outbound,21.3.10 11:34,21.3.10 11:36,FL,Customer 115,iPhone,Referred to Servicer,JochemCase 132,Handle Email,21.3.10 11:36,21.3.10 11:36,FL,Customer 115,iPhone,Referred to Servicer,JochemCase 132,Inbound Call,21.3.10 16:50,21.3.10 16:52,FL,Customer 115,iPhone,Referred to Servicer,MoniqueCase 132,Inbound Call,22.3.10 16:18,22.3.10 16:21,FL,Customer 115,iPhone,Referred to Servicer,NancyCase 132,Inbound Call,22.3.10 16:28,22.3.10 16:30,FL,Customer 115,iPhone,Referred to Servicer,ChristianCase 132,Inbound Call,25.3.10 11:29,25.3.10 11:33,FL,Customer 115,iPhone,Referred to Servicer,FredCase 132,Handle Case,27.3.10 14:35,27.3.10 14:38,FL,Customer 115,iPhone,Referred to Servicer,HaroldCase 132,Handle Case,28.3.10 13:47,28.3.10 13:47,FL,Customer 115,iPhone,Referred to Servicer,HaroldCase 132,Handle Case,29.3.10 11:15,29.3.10 11:16,FL,Customer 115,iPhone,Referred to Servicer,DavidCase 132,Handle Case,1.4.10 11:40,1.4.10 11:41,FL,Customer 115,iPhone,Referred to Servicer,DavidCase 132,Handle Case,11.4.10 8:40,11.4.10 8:41,FL,Customer 115,iPhone,Referred to Servicer,DavidCase 132,Handle Case,11.4.10 8:43,11.4.10 8:43,FL,Customer 115,iPhone,Referred to Servicer,DavidCase 133,Inbound Call,15.3.10 15:06,15.3.10 15:08,FL,Customer 116,MacBook Pro,Referred to Servicer,NancyCase 133,Inbound Call,15.3.10 15:51,15.3.10 15:58,FL,Customer 116,MacBook Pro,Referred to Servicer,TonCase 133,Inbound Call,19.3.10 16:01,19.3.10 16:05,BL,Customer 116,MacBook Pro,Referred to Servicer,SteveCase 133,Handle Case,20.3.10 8:28,20.3.10 8:30,BL,Customer 116,MacBook Pro,Referred to Servicer,MathiasCase 133,Inbound Call,22.3.10 8:56,22.3.10 8:57,FL,Customer 116,MacBook Pro,Referred to Servicer,IrenaCase 134,Inbound Call,4.3.10 15:19,4.3.10 15:22,FL,Customer 117,MacBook Pro,Referred to Servicer,KarenCase 135,Inbound Call,28.3.10 11:10,28.3.10 11:15,FL,Customer 118,MacBook Pro,Referred to Servicer,FredCase 136,Inbound Call,6.3.10 16:49,6.3.10 16:51,FL,Customer 119,MacBook Pro,Referred to Servicer,TonCase 137,Inbound Call,7.3.10 11:03,7.3.10 11:04,FL,Customer 120,MacBook Pro,Referred to Servicer,MaryCase 137,Inbound Call,25.4.10 16:21,25.4.10 16:22,FL,Customer 120,MacBook Pro,Referred to Servicer,HaroldCase 137,Inbound Call,25.4.10 16:30,25.4.10 16:34,BL,Customer 120,MacBook Pro,Referred to Servicer,SteveCase 138,Inbound Call,11.3.10 15:38,11.3.10 15:47,FL,Customer 121,iPhone,Product Assistance,SteffiCase 139,Inbound Call,13.3.10 10:23,13.3.10 10:26,FL,Customer 122,MacBook Pro,Product Assistance,KennyCase 140,Inbound Call,15.3.10 15:18,15.3.10 15:21,FL,Customer 123,MacBook Pro,Product Assistance,NancyCase 140,Call Outbound,19.3.10 13:30,19.3.10 13:31,FL,Customer 123,MacBook Pro,Product Assistance,NancyCase 140,Call Outbound,19.3.10 13:48,19.3.10 13:49,FL,Customer 123,MacBook Pro,Product Assistance,NancyCase 140,Handle Case,20.3.10 14:14,20.3.10 14:24,FL,Customer 123,MacBook Pro,Product Assistance,NancyCase 140,Handle Case,28.3.10 14:05,28.3.10 14:10,FL,Customer 123,MacBook Pro,Product Assistance,NancyCase 140,Inbound Call,28.3.10 14:44,28.3.10 14:46,FL,Customer 123,MacBook Pro,Product Assistance,ChristianCase 141,Inbound Call,14.3.10 11:28,14.3.10 11:31,FL,Customer 124,MacBook Pro,Referred to Servicer,ErikCase 141,Inbound Call,15.3.10 7:24,15.3.10 7:34,FL,Customer 124,MacBook Pro,Referred to Servicer,IrenaCase 141,Inbound Call,18.3.10 7:18,18.3.10 7:20,FL,Customer 124,MacBook Pro,Referred to Servicer,HenkCase 142,Inbound Call,7.3.10 10:41,7.3.10 10:42,FL,Customer 125,MacBook Pro,Referred to Servicer,WilCase 142,Inbound Call,7.3.10 18:01,7.3.10 18:02,FL,Customer 125,MacBook Pro,Referred to Servicer,MoniqueCase 142,Inbound Call,7.3.10 18:03,7.3.10 18:05,FL,Customer 125,MacBook Pro,Referred to Servicer,HaroldCase 142,Handle Case,8.3.10 6:26,8.3.10 6:27,FL,Customer 125,MacBook Pro,Referred to Servicer,HelenCase 142,Inbound Call,8.3.10 10:13,8.3.10 10:14,FL,Customer 125,MacBook Pro,Referred to Servicer,FredCase 142,Inbound Call,13.3.10 9:31,13.3.10 9:35,FL,Customer 125,MacBook Pro,Referred to Servicer,SusiCase 143,Inbound Email,12.3.10 20:08,14.3.10 10:12,FL,Customer 126,iPhone,Product Assistance,SamuilCase 143,Call Outbound,14.3.10 10:12,14.3.10 10:13,FL,Customer 126,iPhone,Product Assistance,SamuilCase 143,Inbound Email,14.3.10 10:14,14.3.10 10:14,FL,Customer 126,iPhone,Product Assistance,SamuilCase 143,Call Outbound,15.3.10 7:46,15.3.10 7:46,FL,Customer 126,iPhone,Product Assistance,SamuilCase 143,Handle Email,19.3.10 10:11,19.3.10 10:13,FL,Customer 126,iPhone,Product Assistance,SamuilCase 143,Call Outbound,19.3.10 10:17,19.3.10 10:18,FL,Customer 126,iPhone,Product Assistance,SamuilCase 144,Inbound Call,25.3.10 12:20,25.3.10 12:23,FL,Customer 127,MacBook Pro,Referred to Servicer,NancyCase 144,Inbound Call,25.3.10 12:36,25.3.10 12:39,FL,Customer 127,MacBook Pro,Referred to Servicer,MichaelCase 144,Inbound Call,19.4.10 14:43,19.4.10 14:48,FL,Customer 127,MacBook Pro,Referred to Servicer,CindyCase 145,Inbound Call,7.3.10 9:44,7.3.10 9:45,FL,Customer 3,iPhone,Product Assistance,SteffiCase 146,Inbound Call,19.3.10 9:45,19.3.10 9:50,FL,Customer 128,iPhone,Referred to Servicer,IrenaCase 146,Handle Case,21.3.10 8:55,21.3.10 8:56,FL,Customer 128,iPhone,Referred to Servicer,RachelCase 147,Inbound Call,28.3.10 8:22,28.3.10 8:25,FL,Customer 129,iPhone,Product Assistance,JohanCase 148,Inbound Call,14.3.10 10:06,14.3.10 10:08,FL,Customer 130,MacBook Pro,Product Assistance,MichaelCase 148,Handle Case,15.3.10 16:45,15.3.10 16:45,FL,Customer 130,MacBook Pro,Product Assistance,MichaelCase 148,Call Outbound,20.3.10 14:38,20.3.10 14:40,FL,Customer 130,MacBook Pro,Product Assistance,MichaelCase 149,Inbound Call,23.3.10 15:10,23.3.10 15:12,FL,Customer 131,iPhone,Product Assistance,MoniqueCase 150,Inbound Call,27.3.10 17:25,27.3.10 17:29,FL,Customer 132,iPhone,Product Assistance,HaroldCase 151,Inbound Call,5.3.10 9:33,5.3.10 9:34,FL,Customer 133,MacBook Pro,Referred to Servicer,MajaCase 152,Inbound Call,6.3.10 9:17,6.3.10 9:19,FL,Customer 134,MacBook Pro,Referred to Servicer,MaryCase 153,Inbound Call,19.3.10 11:25,19.3.10 11:27,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 154,Inbound Call,4.3.10 11:17,4.3.10 11:18,FL,Customer 135,MacBook Pro,Referred to Servicer,WilCase 155,Inbound Call,9.3.10 10:06,9.3.10 10:12,FL,Customer 136,iPhone,Product Assistance,HaroldCase 156,Inbound Call,15.3.10 15:27,15.3.10 15:46,FL,Customer 137,iPhone,Referred to Servicer,TonCase 157,Handle Case,25.3.10 14:22,25.3.10 14:23,FL,Customer 138,iPhone,Referred to Servicer,BarbaraCase 158,Inbound Call,8.3.10 10:43,8.3.10 10:56,FL,Customer 139,MacBook Pro,Referred to Servicer,KennyCase 159,Call Outbound,8.3.10 10:08,8.3.10 10:10,FL,Customer 140,MacBook Pro,Product Assistance,SamuilCase 160,Inbound Call,7.3.10 9:50,7.3.10 9:51,FL,Customer 141,iPhone,Referred to Servicer,SteffiCase 160,Inbound Call,7.3.10 9:52,7.3.10 9:55,FL,Customer 141,iPhone,Referred to Servicer,HenkCase 160,Inbound Call,7.3.10 9:59,7.3.10 10:01,FL,Customer 141,iPhone,Referred to Servicer,JochemCase 160,Inbound Call,7.3.10 10:01,7.3.10 10:03,FL,Customer 141,iPhone,Referred to Servicer,JochemCase 161,Inbound Call,6.3.10 15:30,6.3.10 15:32,FL,Customer 142,MacBook Pro,Referred to Servicer,WilCase 161,Handle Case,7.3.10 7:32,7.3.10 7:33,BL,Customer 142,MacBook Pro,Referred to Servicer,MathiasCase 161,Inbound Call,7.3.10 13:21,7.3.10 13:21,FL,Customer 142,MacBook Pro,Referred to Servicer,WilCase 161,Inbound Call,14.3.10 16:27,14.3.10 16:36,FL,Customer 142,MacBook Pro,Referred to Servicer,TonCase 161,Inbound Call,18.4.10 9:47,18.4.10 9:51,FL,Customer 142,MacBook Pro,Referred to Servicer,TonCase 161,Inbound Call,23.4.10 12:13,23.4.10 12:17,FL,Customer 142,MacBook Pro,Referred to Servicer,TonCase 162,Inbound Call,21.3.10 13:24,21.3.10 13:35,FL,Customer 143,iPhone,Referred to Servicer,TonCase 163,Inbound Call,18.3.10 15:03,18.3.10 15:09,FL,Customer 144,iPhone,Product Assistance,ClarkCase 164,Inbound Call,20.3.10 8:06,20.3.10 8:08,FL,Customer 145,iPhone,Product Assistance,WilCase 164,Inbound Call,20.3.10 15:54,20.3.10 16:14,FL,Customer 145,iPhone,Product Assistance,ChristianCase 164,Handle Case,21.3.10 13:05,21.3.10 13:05,FL,Customer 145,iPhone,Product Assistance,ChristianCase 164,Handle Case,25.3.10 17:40,25.3.10 17:40,FL,Customer 145,iPhone,Product Assistance,ChristianCase 164,Inbound Call,28.3.10 16:14,28.3.10 16:22,FL,Customer 145,iPhone,Product Assistance,SteffiCase 165,Inbound Call,25.3.10 17:29,25.3.10 17:32,FL,Customer 3,iPhone,Product Assistance,ClarkCase 166,Inbound Call,30.3.10 9:49,30.3.10 9:50,FL,Customer 146,MacBook Pro,Referred to Servicer,AnneCase 167,Inbound Call,15.3.10 10:09,15.3.10 10:16,FL,Customer 147,MacBook Pro,Product Assistance,SamuilCase 168,Inbound Call,25.3.10 14:18,25.3.10 14:33,FL,Customer 148,MacBook Pro,Product Assistance,ChristianCase 168,Handle Case,25.3.10 15:02,25.3.10 15:14,FL,Customer 148,MacBook Pro,Product Assistance,ChristianCase 169,Inbound Call,5.3.10 10:23,5.3.10 10:27,FL,Customer 149,MacBook Pro,Referred to Servicer,SusiCase 170,Inbound Call,18.3.10 7:10,18.3.10 7:11,BL,Customer 150,iPhone,Referred to Servicer,MathiasCase 171,Inbound Email,18.3.10 20:44,19.3.10 13:03,FL,Customer 151,iPhone,Product Assistance,RichardCase 171,Email Outbound,19.3.10 13:12,19.3.10 13:19,FL,Customer 151,iPhone,Product Assistance,RichardCase 171,Email Outbound,19.3.10 13:19,19.3.10 13:19,FL,Customer 151,iPhone,Product Assistance,RichardCase 171,Call Outbound,19.3.10 13:20,19.3.10 13:24,FL,Customer 151,iPhone,Product Assistance,RichardCase 172,Inbound Call,28.3.10 7:42,28.3.10 7:46,FL,Customer 152,iPhone,Referred to Servicer,RichardCase 173,Inbound Call,20.3.10 15:18,20.3.10 15:19,FL,Customer 3,iPhone,Product Assistance,TonCase 174,Inbound Call,12.3.10 16:10,12.3.10 16:13,FL,Customer 153,MacBook Pro,Referred to Servicer,ChristianCase 174,Handle Case,13.3.10 7:49,13.3.10 7:54,BL,Customer 153,MacBook Pro,Referred to Servicer,MathiasCase 175,Handle Email,7.3.10 11:47,7.3.10 11:49,FL,Customer 154,iPhone,Product Assistance,JochemCase 175,Handle Email,7.3.10 11:51,7.3.10 11:51,FL,Customer 154,iPhone,Product Assistance,JochemCase 176,Inbound Email,16.3.10 10:41,18.3.10 14:52,FL,Customer 155,MacBook Pro,Referred to Servicer,WilCase 176,Handle Email,18.3.10 14:52,18.3.10 14:55,FL,Customer 155,MacBook Pro,Referred to Servicer,WilCase 176,Email Outbound,18.3.10 14:56,18.3.10 14:56,FL,Customer 155,MacBook Pro,Referred to Servicer,WilCase 176,Inbound Call,18.3.10 17:51,18.3.10 18:00,FL,Customer 155,MacBook Pro,Referred to Servicer,TonCase 176,Inbound Call,18.3.10 18:00,18.3.10 18:01,FL,Customer 155,MacBook Pro,Referred to Servicer,ChristianCase 176,Inbound Call,20.3.10 15:16,20.3.10 15:17,FL,Customer 155,MacBook Pro,Referred to Servicer,ChristianCase 176,Handle Case,21.3.10 8:24,21.3.10 8:32,BL,Customer 155,MacBook Pro,Referred to Servicer,MathiasCase 176,Inbound Call,21.3.10 10:18,21.3.10 10:19,FL,Customer 155,MacBook Pro,Referred to Servicer,ChristianCase 176,Handle Case,21.3.10 10:23,21.3.10 10:23,FL,Customer 155,MacBook Pro,Referred to Servicer,ChristianCase 177,Inbound Call,27.3.10 9:07,27.3.10 9:23,FL,Customer 156,MacBook Pro,Referred to Servicer,ElenaCase 178,Inbound Call,20.3.10 8:27,20.3.10 8:31,FL,Customer 157,MacBook Pro,Referred to Servicer,WilCase 178,Handle Case,20.3.10 8:33,20.3.10 8:34,BL,Customer 157,MacBook Pro,Referred to Servicer,MathiasCase 179,Inbound Call,23.3.10 9:28,23.3.10 9:31,FL,Customer 3,iPhone,Product Assistance,ErikCase 180,Inbound Call,20.3.10 15:09,20.3.10 15:15,FL,Customer 158,MacBook Pro,Product Assistance,TonCase 181,Inbound Call,6.3.10 11:38,6.3.10 11:39,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 182,Inbound Call,7.3.10 8:51,7.3.10 8:55,FL,Customer 159,iPhone,Product Assistance,RichardCase 183,Inbound Call,7.3.10 8:35,7.3.10 8:37,FL,Customer 160,iPhone,Product Assistance,WilCase 184,Inbound Call,18.3.10 8:45,18.3.10 8:47,FL,Customer 161,MacBook Pro,Product Assistance,MajaCase 185,Inbound Call,19.3.10 16:48,19.3.10 16:48,FL,Customer 162,MacBook Pro,Referred to Servicer,ClarkCase 186,Inbound Call,20.3.10 9:11,20.3.10 9:12,FL,Customer 163,iPhone,Product Assistance,MajaCase 186,Inbound Call,20.3.10 9:15,20.3.10 9:40,FL,Customer 163,iPhone,Product Assistance,RichardCase 186,Handle Case,20.3.10 15:13,20.3.10 15:15,FL,Customer 163,iPhone,Product Assistance,HaroldCase 186,Inbound Call,20.3.10 17:19,20.3.10 17:25,FL,Customer 163,iPhone,Product Assistance,ClarkCase 186,Handle Case,21.3.10 11:46,21.3.10 11:46,FL,Customer 163,iPhone,Product Assistance,DavidCase 186,Call Outbound,15.4.10 13:16,15.4.10 13:18,FL,Customer 163,iPhone,Product Assistance,KarenCase 187,Inbound Call,29.3.10 9:02,29.3.10 9:05,FL,Customer 164,iPhone,Referred to Servicer,KarenCase 188,Inbound Call,19.3.10 16:00,19.3.10 16:01,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 189,Inbound Call,28.3.10 17:23,28.3.10 17:24,FL,Customer 165,iPhone,Referred to Servicer,MoniqueCase 189,Inbound Call,28.3.10 17:25,28.3.10 17:25,FL,Customer 165,iPhone,Referred to Servicer,MoniqueCase 190,Inbound Call,19.3.10 15:58,19.3.10 15:59,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 191,Inbound Call,13.3.10 8:50,13.3.10 8:52,FL,Customer 166,MacBook Pro,Product Assistance,AnneCase 192,Inbound Call,2.3.10 11:25,2.3.10 11:26,FL,Customer 3,iPhone,Product Assistance,MajaCase 193,Inbound Call,23.3.10 10:40,23.3.10 10:41,FL,Customer 167,MacBook Pro,Product Assistance,HenkCase 194,Inbound Call,25.3.10 17:24,25.3.10 17:26,FL,Customer 168,MacBook Pro,Referred to Servicer,HaroldCase 194,Inbound Call,25.3.10 18:09,25.3.10 18:10,FL,Customer 168,MacBook Pro,Referred to Servicer,MoniqueCase 194,Handle Case,26.3.10 10:34,26.3.10 10:36,BL,Customer 168,MacBook Pro,Referred to Servicer,MathiasCase 194,Inbound Call,28.3.10 10:27,28.3.10 10:28,FL,Customer 168,MacBook Pro,Referred to Servicer,ElenaCase 195,Inbound Call,18.3.10 16:24,18.3.10 16:38,FL,Customer 169,iPhone,Referred to Servicer,HaroldCase 196,Inbound Call,18.3.10 11:53,18.3.10 11:55,FL,Customer 170,MacBook Pro,Referred to Servicer,KarenCase 197,Inbound Call,19.3.10 14:37,19.3.10 14:39,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 198,Inbound Call,11.3.10 13:46,11.3.10 13:46,BL,Customer 171,iPhone,Referred to Servicer,SteveCase 199,Inbound Call,29.3.10 14:16,29.3.10 14:17,FL,Customer 172,iPhone,Referred to Servicer,MoniqueCase 200,Inbound Call,21.3.10 15:35,21.3.10 15:37,BL,Customer 3,MacBook Pro,Product Assistance,SteveCase 201,Inbound Call,2.3.10 11:06,2.3.10 11:07,FL,Customer 173,iPhone,Product Assistance,MajaCase 202,Inbound Call,14.3.10 8:42,14.3.10 8:43,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 203,Inbound Call,25.3.10 17:14,25.3.10 17:16,BL,Customer 3,iPhone,Product Assistance,SteveCase 204,Inbound Call,21.3.10 7:58,21.3.10 7:59,FL,Customer 3,iPhone,Product Assistance,SusiCase 205,Inbound Call,26.3.10 11:41,26.3.10 11:42,FL,Customer 174,MacBook Pro,Referred to Servicer,WilCase 205,Inbound Call,26.3.10 16:44,26.3.10 16:45,FL,Customer 174,MacBook Pro,Referred to Servicer,ClarkCase 206,Inbound Call,21.3.10 12:05,21.3.10 12:06,FL,Customer 175,iPhone,Referred to Servicer,MichaelCase 207,Inbound Call,6.3.10 12:37,6.3.10 12:39,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 208,Inbound Call,6.3.10 10:25,6.3.10 10:26,FL,Customer 176,iPhone,Referred to Servicer,HenkCase 209,Inbound Call,21.3.10 12:13,21.3.10 12:15,FL,Customer 177,MacBook Pro,Referred to Servicer,MichaelCase 209,Inbound Call,21.3.10 12:37,21.3.10 12:40,FL,Customer 177,MacBook Pro,Referred to Servicer,FredCase 209,Inbound Call,21.3.10 13:30,21.3.10 14:11,FL,Customer 177,MacBook Pro,Referred to Servicer,ClarkCase 209,Call Outbound,25.3.10 15:15,25.3.10 15:18,FL,Customer 177,MacBook Pro,Referred to Servicer,ClarkCase 209,Call Outbound,26.3.10 15:29,26.3.10 15:34,FL,Customer 177,MacBook Pro,Referred to Servicer,ClarkCase 209,Handle Case,27.3.10 8:23,27.3.10 8:24,BL,Customer 177,MacBook Pro,Referred to Servicer,MathiasCase 210,Inbound Call,25.3.10 15:39,25.3.10 15:43,FL,Customer 178,MacBook Pro,Referred to Servicer,ClarkCase 211,Inbound Call,8.3.10 10:20,8.3.10 10:31,FL,Customer 179,MacBook Pro,Referred to Servicer,ErikCase 211,Inbound Call,28.3.10 10:00,28.3.10 10:18,FL,Customer 179,MacBook Pro,Referred to Servicer,SamuilCase 212,Inbound Call,5.3.10 7:34,5.3.10 7:36,FL,Customer 3,iPhone,Product Assistance,MajaCase 213,Inbound Call,6.3.10 12:04,6.3.10 12:06,FL,Customer 180,MacBook Pro,Referred to Servicer,IrenaCase 214,Inbound Call,7.3.10 14:17,7.3.10 14:19,FL,Customer 181,iPhone,Product Assistance,MoniqueCase 215,Inbound Call,25.3.10 11:21,25.3.10 11:24,FL,Customer 182,iPhone,Referred to Servicer,AnneCase 215,Inbound Call,25.4.10 8:58,25.4.10 8:59,FL,Customer 182,iPhone,Referred to Servicer,HenkCase 216,Inbound Call,18.3.10 6:24,18.3.10 6:26,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 217,Inbound Call,22.3.10 16:13,22.3.10 16:18,FL,Customer 183,iPhone,Referred to Servicer,HaroldCase 217,Inbound Call,25.3.10 9:19,25.3.10 9:20,FL,Customer 183,iPhone,Referred to Servicer,FredCase 218,Inbound Call,4.3.10 16:26,4.3.10 16:36,FL,Customer 184,MacBook Pro,Product Assistance,HaroldCase 218,Handle Case,4.3.10 16:46,4.3.10 16:49,FL,Customer 184,MacBook Pro,Product Assistance,HaroldCase 218,Handle Case,4.3.10 17:00,4.3.10 17:00,FL,Customer 184,MacBook Pro,Product Assistance,HaroldCase 218,Handle Case,6.3.10 14:25,6.3.10 14:27,FL,Customer 184,MacBook Pro,Product Assistance,HaroldCase 219,Inbound Call,12.3.10 10:20,12.3.10 10:22,FL,Customer 185,MacBook Pro,Referred to Servicer,ChristianCase 220,Inbound Call,4.3.10 12:02,4.3.10 12:05,FL,Customer 186,MacBook Pro,Product Assistance,KennyCase 221,Inbound Call,20.3.10 15:08,20.3.10 15:10,FL,Customer 187,MacBook Pro,Referred to Servicer,WilCase 222,Inbound Call,15.3.10 9:40,15.3.10 9:41,FL,Customer 188,iPhone,Referred to Servicer,HenkCase 223,Inbound Call,20.3.10 8:31,20.3.10 8:43,FL,Customer 189,iPhone,Referred to Servicer,SusiCase 224,Inbound Call,11.3.10 13:50,11.3.10 13:51,BL,Customer 190,iPhone,Product Assistance,SteveCase 224,Handle Case,12.3.10 13:29,12.3.10 13:30,BL,Customer 190,iPhone,Product Assistance,SteveCase 224,Call Outbound,12.3.10 15:29,12.3.10 15:30,BL,Customer 190,iPhone,Product Assistance,SteveCase 224,Handle Case,12.3.10 15:57,12.3.10 15:57,BL,Customer 190,iPhone,Product Assistance,SteveCase 224,Handle Case,12.3.10 15:57,12.3.10 15:58,BL,Customer 190,iPhone,Product Assistance,SteveCase 225,Inbound Call,18.3.10 15:37,18.3.10 15:39,FL,Customer 191,iPhone,Referred to Servicer,TonCase 226,Inbound Call,11.3.10 15:00,11.3.10 15:08,FL,Customer 192,iPhone,Product Assistance,ClarkCase 226,Call Outbound,20.3.10 14:29,20.3.10 14:36,FL,Customer 192,iPhone,Product Assistance,ClarkCase 227,Inbound Call,7.3.10 16:05,7.3.10 16:06,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 228,Inbound Call,4.3.10 15:59,4.3.10 16:02,BL,Customer 193,iPhone,Referred to Servicer,SteveCase 229,Inbound Call,20.3.10 10:24,20.3.10 10:24,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 230,Inbound Call,20.3.10 10:21,20.3.10 10:21,FL,Customer 194,iPhone,Referred to Servicer,JochemCase 231,Inbound Call,5.3.10 9:50,5.3.10 9:51,FL,Customer 195,iPhone,Product Assistance,HenkCase 232,Inbound Call,18.3.10 17:24,18.3.10 17:37,FL,Customer 196,iPhone,Product Assistance,TonCase 232,Handle Case,18.3.10 18:03,18.3.10 18:06,FL,Customer 196,iPhone,Product Assistance,TonCase 232,Handle Case,20.3.10 9:53,20.3.10 9:57,FL,Customer 196,iPhone,Product Assistance,TonCase 233,Inbound Call,27.3.10 15:49,27.3.10 15:49,FL,Customer 197,iPhone,Referred to Servicer,MaryCase 234,Inbound Call,16.3.10 11:00,16.3.10 11:04,FL,Customer 198,iPhone,Referred to Servicer,ClarkCase 235,Inbound Call,14.3.10 16:22,14.3.10 16:23,FL,Customer 199,iPhone,Product Assistance,KarenCase 236,Inbound Call,4.3.10 7:39,4.3.10 7:42,FL,Customer 200,iPhone,Referred to Servicer,SusiCase 237,Inbound Call,12.3.10 16:12,12.3.10 16:32,FL,Customer 201,iPhone,Product Assistance,TonCase 237,Inbound Call,13.3.10 8:50,13.3.10 8:53,FL,Customer 201,iPhone,Product Assistance,KennyCase 238,Inbound Call,19.3.10 8:44,19.3.10 8:45,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 239,Inbound Call,29.3.10 8:59,29.3.10 9:03,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 240,Inbound Email,13.3.10 11:03,15.3.10 10:45,FL,Customer 202,MacBook Pro,Product Assistance,HenkCase 240,Email Outbound,15.3.10 10:46,15.3.10 10:53,FL,Customer 202,MacBook Pro,Product Assistance,HenkCase 240,Handle Email,15.3.10 10:53,15.3.10 10:53,FL,Customer 202,MacBook Pro,Product Assistance,HenkCase 241,Inbound Call,7.3.10 15:56,7.3.10 15:56,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 242,Inbound Call,13.3.10 8:48,13.3.10 9:07,FL,Customer 203,MacBook Pro,Referred to Servicer,ElenaCase 242,Inbound Call,13.3.10 9:07,13.3.10 9:08,FL,Customer 203,MacBook Pro,Referred to Servicer,ClarkCase 242,Inbound Call,13.3.10 10:51,13.3.10 10:53,FL,Customer 203,MacBook Pro,Referred to Servicer,ClarkCase 243,Inbound Call,19.3.10 10:22,19.3.10 10:26,FL,Customer 204,iPhone,Product Assistance,SusiCase 244,Inbound Call,18.3.10 8:47,18.3.10 8:48,FL,Customer 205,iPhone,Referred to Servicer,HenkCase 245,Inbound Call,6.3.10 11:40,6.3.10 11:43,FL,Customer 206,MacBook Pro,Referred to Servicer,RichardCase 245,Inbound Call,6.3.10 15:55,6.3.10 16:01,FL,Customer 206,MacBook Pro,Referred to Servicer,TonCase 245,Inbound Call,8.3.10 10:19,8.3.10 10:20,FL,Customer 206,MacBook Pro,Referred to Servicer,TonCase 246,Inbound Call,13.3.10 17:12,13.3.10 17:15,FL,Customer 207,iPhone,Referred to Servicer,TonCase 247,Inbound Call,7.3.10 8:21,7.3.10 8:24,FL,Customer 208,MacBook Pro,Product Assistance,SamuilCase 247,Inbound Call,7.3.10 9:17,7.3.10 9:18,FL,Customer 208,MacBook Pro,Product Assistance,MajaCase 247,Inbound Call,19.3.10 8:13,19.3.10 8:17,FL,Customer 208,MacBook Pro,Product Assistance,SusiCase 248,Inbound Call,13.3.10 18:00,13.3.10 18:01,FL,Customer 3,iPhone,Product Assistance,AnneCase 249,Inbound Call,25.3.10 15:51,25.3.10 15:52,FL,Customer 209,iPhone,Product Assistance,ClarkCase 250,Inbound Call,28.3.10 9:56,28.3.10 9:58,FL,Customer 210,iPhone,Product Assistance,ChristianCase 250,Handle Case,28.3.10 11:05,28.3.10 11:07,FL,Customer 210,iPhone,Product Assistance,HaroldCase 250,Handle Case,29.3.10 9:12,29.3.10 9:12,FL,Customer 210,iPhone,Product Assistance,DavidCase 250,Call Outbound,23.4.10 10:03,23.4.10 10:10,FL,Customer 210,iPhone,Product Assistance,DavidCase 250,Call Outbound,23.4.10 16:23,23.4.10 16:26,FL,Customer 210,iPhone,Product Assistance,KarenCase 251,Inbound Call,23.3.10 11:10,23.3.10 11:11,FL,Customer 211,iPhone,Product Assistance,MoniqueCase 252,Inbound Call,25.3.10 11:27,25.3.10 11:35,FL,Customer 212,MacBook Pro,Referred to Servicer,SteffiCase 253,Inbound Call,27.3.10 17:59,27.3.10 18:07,FL,Customer 213,iPhone,Product Assistance,HaroldCase 254,Inbound Call,25.3.10 7:29,25.3.10 7:30,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 255,Inbound Call,28.3.10 16:07,28.3.10 16:08,FL,Customer 214,iPhone,Referred to Servicer,ChristianCase 256,Inbound Call,8.3.10 9:34,8.3.10 9:37,FL,Customer 215,iPhone,Product Assistance,SusiCase 257,Inbound Call,18.3.10 16:54,18.3.10 16:55,FL,Customer 216,iPhone,Product Assistance,NancyCase 258,Inbound Call,20.3.10 12:16,20.3.10 12:17,FL,Customer 217,MacBook Pro,Product Assistance,MajaCase 259,Inbound Call,25.3.10 7:41,25.3.10 7:46,FL,Customer 218,iPhone,Referred to Servicer,JohanCase 260,Inbound Call,16.3.10 8:17,16.3.10 8:24,FL,Customer 219,iPhone,Product Assistance,FredCase 261,Inbound Call,25.3.10 16:00,25.3.10 16:02,FL,Customer 3,iPhone,Product Assistance,ClarkCase 262,Handle Case,28.3.10 14:21,28.3.10 14:22,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 263,Inbound Email,25.3.10 9:59,26.3.10 11:22,FL,Customer 220,iPhone,Referred to Servicer,SusiCase 263,Inbound Email,26.3.10 11:23,26.3.10 11:23,FL,Customer 220,iPhone,Referred to Servicer,SusiCase 263,Email Outbound,26.3.10 11:23,26.3.10 11:23,FL,Customer 220,iPhone,Referred to Servicer,SusiCase 263,Handle Email,26.3.10 11:25,26.3.10 11:25,FL,Customer 220,iPhone,Referred to Servicer,SusiCase 263,Handle Case,26.3.10 11:25,26.3.10 11:25,FL,Customer 220,iPhone,Referred to Servicer,SusiCase 264,Call Outbound,19.3.10 10:43,19.3.10 10:43,FL,Customer 221,iPhone,Referred to Servicer,JochemCase 264,Call Outbound,19.3.10 10:45,19.3.10 10:46,FL,Customer 221,iPhone,Referred to Servicer,JochemCase 265,Inbound Call,29.3.10 8:33,29.3.10 8:34,FL,Customer 222,iPhone,Referred to Servicer,HenkCase 266,Inbound Call,25.3.10 8:58,25.3.10 9:04,FL,Customer 223,iPhone,Product Assistance,DavidCase 266,Call Outbound,25.3.10 9:23,25.3.10 9:45,FL,Customer 223,iPhone,Product Assistance,SamuilCase 266,Inbound Call,25.3.10 16:42,25.3.10 16:44,FL,Customer 223,iPhone,Product Assistance,MoniqueCase 266,Inbound Call,27.3.10 10:25,27.3.10 10:51,FL,Customer 223,iPhone,Product Assistance,MichaelCase 266,Handle Case,27.3.10 10:56,27.3.10 10:57,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Inbound Call,27.3.10 17:07,27.3.10 17:10,FL,Customer 223,iPhone,Product Assistance,KarenCase 266,Inbound Call,28.3.10 7:30,28.3.10 7:32,FL,Customer 223,iPhone,Product Assistance,IrenaCase 266,Handle Case,28.3.10 7:32,28.3.10 7:33,FL,Customer 223,iPhone,Product Assistance,IrenaCase 266,Handle Case,28.3.10 10:20,28.3.10 10:27,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Handle Case,28.3.10 14:42,28.3.10 14:43,FL,Customer 223,iPhone,Product Assistance,JochemCase 266,Handle Case,28.3.10 15:41,28.3.10 15:42,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Call Outbound,29.3.10 9:50,29.3.10 10:03,FL,Customer 223,iPhone,Product Assistance,SamuilCase 266,Inbound Call,29.3.10 10:09,29.3.10 10:12,FL,Customer 223,iPhone,Product Assistance,WilCase 266,Handle Case,29.3.10 10:31,29.3.10 10:31,FL,Customer 223,iPhone,Product Assistance,SamuilCase 266,Handle Case,2.4.10 7:31,2.4.10 7:32,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Inbound Call,2.4.10 8:49,2.4.10 8:51,FL,Customer 223,iPhone,Product Assistance,JohanCase 266,Inbound Call,5.4.10 8:10,5.4.10 8:22,FL,Customer 223,iPhone,Product Assistance,RichardCase 266,Handle Case,12.4.10 7:00,12.4.10 7:01,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Call Outbound,12.4.10 15:05,12.4.10 15:12,FL,Customer 223,iPhone,Product Assistance,DavidCase 266,Inbound Call,15.4.10 9:59,15.4.10 10:00,FL,Customer 223,iPhone,Product Assistance,WilCase 266,Handle Case,15.4.10 10:29,15.4.10 10:30,FL,Customer 223,iPhone,Product Assistance,DavidCase 266,Handle Case,23.4.10 10:55,23.4.10 11:00,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Call Outbound,24.4.10 12:22,24.4.10 12:25,FL,Customer 223,iPhone,Product Assistance,DavidCase 266,Call Outbound,24.4.10 15:35,24.4.10 15:38,FL,Customer 223,iPhone,Product Assistance,JochemCase 266,Call Outbound,25.4.10 13:19,25.4.10 13:21,FL,Customer 223,iPhone,Product Assistance,JochemCase 266,Inbound Call,26.4.10 15:13,26.4.10 15:13,FL,Customer 223,iPhone,Product Assistance,HaroldCase 266,Handle Case,26.4.10 15:34,26.4.10 15:41,FL,Customer 223,iPhone,Product Assistance,HaroldCase 266,Handle Case,29.4.10 14:06,29.4.10 14:08,FL,Customer 223,iPhone,Product Assistance,RossCase 266,Inbound Call,29.4.10 15:31,29.4.10 15:36,FL,Customer 223,iPhone,Product Assistance,TonCase 266,Call Outbound,30.4.10 14:24,30.4.10 14:36,FL,Customer 223,iPhone,Product Assistance,JochemCase 267,Inbound Call,4.3.10 10:02,4.3.10 10:03,FL,Customer 224,MacBook Pro,Referred to Servicer,JochemCase 268,Inbound Email,19.3.10 15:35,20.3.10 15:27,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Inbound Email,21.3.10 14:33,21.3.10 14:33,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Email Outbound,21.3.10 14:34,21.3.10 14:34,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Email Outbound,26.3.10 14:17,26.3.10 14:20,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Handle Case,26.3.10 14:21,26.3.10 14:21,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Inbound Email,8.4.10 14:14,10.4.10 10:43,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Handle Email,10.4.10 10:43,10.4.10 10:49,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 268,Email Outbound,10.4.10 10:49,10.4.10 10:49,FL,Customer 225,MacBook Pro,Product Assistance,JochemCase 269,Inbound Call,21.3.10 11:00,21.3.10 11:10,FL,Customer 226,iPhone,Product Assistance,SusiCase 270,Inbound Call,14.3.10 11:11,14.3.10 11:16,FL,Customer 227,iPhone,Referred to Servicer,IrenaCase 270,Inbound Call,14.3.10 11:22,14.3.10 11:23,FL,Customer 227,iPhone,Referred to Servicer,IrenaCase 270,Inbound Call,14.3.10 11:35,14.3.10 11:37,FL,Customer 227,iPhone,Referred to Servicer,HenkCase 270,Inbound Call,15.3.10 13:19,15.3.10 13:21,FL,Customer 227,iPhone,Referred to Servicer,WilCase 271,Inbound Call,12.3.10 6:42,12.3.10 6:44,FL,Customer 228,iPhone,Referred to Servicer,HenkCase 271,Inbound Call,1.4.10 9:12,1.4.10 9:13,FL,Customer 228,iPhone,Referred to Servicer,FredCase 272,Inbound Call,20.3.10 10:36,20.3.10 10:38,FL,Customer 229,iPhone,Referred to Servicer,ChristianCase 273,Inbound Call,25.3.10 11:29,25.3.10 11:30,FL,Customer 230,iPhone,Referred to Servicer,JohanCase 273,Inbound Call,25.3.10 13:57,25.3.10 14:20,FL,Customer 230,iPhone,Referred to Servicer,MaryCase 273,Inbound Call,24.4.10 7:47,24.4.10 7:48,FL,Customer 230,iPhone,Referred to Servicer,MajaCase 274,Inbound Call,6.3.10 16:50,6.3.10 16:52,FL,Customer 231,MacBook Pro,Referred to Servicer,AnneCase 275,Inbound Email,24.3.10 15:42,26.3.10 8:40,FL,Customer 232,iPhone,Product Assistance,SamuilCase 275,Call Outbound,26.3.10 8:46,26.3.10 8:51,FL,Customer 232,iPhone,Product Assistance,SamuilCase 275,Inbound Email,26.3.10 9:04,26.3.10 9:05,FL,Customer 232,iPhone,Product Assistance,SamuilCase 275,Call Outbound,26.3.10 9:05,26.3.10 9:05,FL,Customer 232,iPhone,Product Assistance,SamuilCase 276,Inbound Call,5.3.10 13:06,5.3.10 13:06,FL,Customer 233,MacBook Pro,Product Assistance,MajaCase 276,Inbound Call,6.3.10 17:54,6.3.10 17:59,BL,Customer 233,MacBook Pro,Product Assistance,SteveCase 277,Inbound Call,6.3.10 17:33,6.3.10 17:36,FL,Customer 234,MacBook Pro,Referred to Servicer,TonCase 278,Inbound Call,11.3.10 16:42,11.3.10 16:48,FL,Customer 235,iPhone,Referred to Servicer,NancyCase 279,Inbound Call,14.3.10 15:45,14.3.10 15:49,FL,Customer 236,MacBook Pro,Referred to Servicer,WilCase 279,Handle Case,14.3.10 15:49,14.3.10 15:49,FL,Customer 236,MacBook Pro,Referred to Servicer,WilCase 279,Handle Case,15.3.10 7:13,15.3.10 7:15,BL,Customer 236,MacBook Pro,Referred to Servicer,MathiasCase 280,Inbound Call,12.3.10 7:15,12.3.10 7:16,FL,Customer 3,iPhone,Product Assistance,HelenCase 281,Inbound Call,7.3.10 8:25,7.3.10 8:28,FL,Customer 237,iPhone,Product Assistance,MajaCase 282,Inbound Call,27.3.10 11:19,27.3.10 11:20,FL,Customer 238,MacBook Pro,Product Assistance,MaryCase 282,Inbound Call,27.3.10 11:23,27.3.10 11:23,FL,Customer 238,MacBook Pro,Product Assistance,MaryCase 283,Inbound Call,27.3.10 10:12,27.3.10 10:13,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 284,Inbound Call,28.3.10 10:49,28.3.10 10:56,FL,Customer 239,MacBook Pro,Referred to Servicer,SusiCase 284,Inbound Call,28.3.10 10:56,28.3.10 10:57,FL,Customer 239,MacBook Pro,Referred to Servicer,HenkCase 285,Handle Email,20.3.10 6:45,20.3.10 6:46,FL,Customer 240,iPhone,Referred to Servicer,SamuilCase 286,Inbound Call,19.3.10 9:00,19.3.10 9:12,FL,Customer 241,iPhone,Product Assistance,FredCase 287,Inbound Call,27.3.10 16:24,27.3.10 16:28,FL,Customer 242,iPhone,Referred to Servicer,ChristianCase 288,Inbound Call,4.3.10 11:14,4.3.10 11:16,FL,Customer 243,MacBook Pro,Product Assistance,JohanCase 289,Inbound Call,29.3.10 9:51,29.3.10 9:59,FL,Customer 244,MacBook Pro,Referred to Servicer,RichardCase 289,Inbound Call,29.3.10 17:54,29.3.10 17:56,FL,Customer 244,MacBook Pro,Referred to Servicer,NancyCase 289,Inbound Call,29.3.10 18:05,29.3.10 18:08,FL,Customer 244,MacBook Pro,Referred to Servicer,MoniqueCase 289,Handle Case,1.4.10 7:38,1.4.10 7:41,BL,Customer 244,MacBook Pro,Referred to Servicer,MathiasCase 289,Inbound Call,8.4.10 12:13,8.4.10 12:15,FL,Customer 244,MacBook Pro,Referred to Servicer,MoniqueCase 290,Inbound Call,19.3.10 9:26,19.3.10 9:27,FL,Customer 245,MacBook Pro,Referred to Servicer,MaryCase 290,Handle Case,20.3.10 7:46,20.3.10 7:48,BL,Customer 245,MacBook Pro,Referred to Servicer,MathiasCase 291,Inbound Call,27.3.10 15:51,27.3.10 15:52,FL,Customer 246,MacBook Pro,Referred to Servicer,WilCase 291,Inbound Call,9.4.10 17:43,9.4.10 17:43,FL,Customer 246,MacBook Pro,Referred to Servicer,MaryCase 292,Inbound Call,16.3.10 12:04,16.3.10 12:07,FL,Customer 247,iPhone,Referred to Servicer,ClarkCase 293,Handle Case,22.3.10 15:25,22.3.10 15:26,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 294,Inbound Call,25.3.10 10:07,25.3.10 10:16,FL,Customer 248,iPhone,Referred to Servicer,DavidCase 294,Inbound Call,25.3.10 13:25,25.3.10 13:29,FL,Customer 248,iPhone,Referred to Servicer,ClarkCase 295,Inbound Call,12.3.10 11:41,12.3.10 11:49,FL,Customer 249,iPhone,Product Assistance,SusiCase 296,Inbound Call,5.3.10 9:36,5.3.10 9:39,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 296,Call Outbound,7.3.10 11:44,7.3.10 11:46,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 296,Handle Case,14.3.10 11:41,14.3.10 11:41,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 296,Call Outbound,14.3.10 11:42,14.3.10 11:43,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 296,Call Outbound,19.3.10 11:30,19.3.10 11:38,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 296,Call Outbound,27.3.10 11:48,27.3.10 11:51,FL,Customer 250,MacBook Pro,Product Assistance,HenkCase 297,Inbound Call,13.3.10 9:24,13.3.10 9:30,FL,Customer 251,iPhone,Referred to Servicer,SamuilCase 297,Inbound Call,13.3.10 9:51,13.3.10 9:59,FL,Customer 251,iPhone,Referred to Servicer,ChristianCase 298,Inbound Call,26.3.10 11:29,26.3.10 11:39,FL,Customer 252,iPhone,Product Assistance,FredCase 299,Inbound Call,4.3.10 10:21,4.3.10 10:24,FL,Customer 253,MacBook Pro,Referred to Servicer,SamuilCase 299,Handle Case,5.3.10 7:22,5.3.10 7:23,BL,Customer 253,MacBook Pro,Referred to Servicer,MathiasCase 300,Inbound Call,19.3.10 8:36,19.3.10 9:05,FL,Customer 254,MacBook Pro,Referred to Servicer,KennyCase 300,Handle Case,19.3.10 10:58,19.3.10 10:58,FL,Customer 254,MacBook Pro,Referred to Servicer,KennyCase 300,Handle Case,20.3.10 10:45,20.3.10 10:45,FL,Customer 254,MacBook Pro,Referred to Servicer,KennyCase 301,Inbound Call,4.3.10 11:25,4.3.10 11:27,FL,Customer 255,MacBook Pro,Referred to Servicer,WilCase 302,Inbound Email,1.3.10 11:09,5.3.10 11:25,FL,Customer 256,MacBook Pro,Product Assistance,SamuilCase 302,Call Outbound,5.3.10 11:31,5.3.10 11:31,FL,Customer 256,MacBook Pro,Product Assistance,SamuilCase 302,Inbound Email,5.3.10 11:32,5.3.10 11:32,FL,Customer 256,MacBook Pro,Product Assistance,SamuilCase 302,Email Outbound,5.3.10 11:32,5.3.10 11:33,FL,Customer 256,MacBook Pro,Product Assistance,SamuilCase 303,Inbound Call,26.3.10 11:37,26.3.10 11:38,FL,Customer 257,iPhone,Product Assistance,IrenaCase 304,Inbound Call,7.3.10 15:10,7.3.10 15:13,FL,Customer 258,iPhone,Product Assistance,AnneCase 305,Inbound Call,4.3.10 11:57,4.3.10 12:00,FL,Customer 259,MacBook Pro,Referred to Servicer,MichaelCase 306,Inbound Call,6.3.10 8:27,6.3.10 8:31,FL,Customer 260,MacBook Pro,Referred to Servicer,HenkCase 306,Inbound Call,6.3.10 8:35,6.3.10 8:37,FL,Customer 260,MacBook Pro,Referred to Servicer,DavidCase 307,Inbound Call,19.3.10 11:04,19.3.10 11:14,FL,Customer 261,iPhone,Referred to Servicer,TonCase 308,Inbound Call,27.3.10 8:36,27.3.10 8:38,FL,Customer 262,iPhone,Product Assistance,DavidCase 309,Inbound Call,15.3.10 12:58,15.3.10 12:59,FL,Customer 263,iPhone,Product Assistance,JohanCase 310,Inbound Call,12.3.10 9:52,12.3.10 9:53,FL,Customer 264,iPhone,Referred to Servicer,ChristianCase 311,Inbound Call,15.3.10 8:34,15.3.10 8:36,FL,Customer 265,iPhone,Product Assistance,HenkCase 312,Inbound Call,7.3.10 15:56,7.3.10 15:57,FL,Customer 266,MacBook Pro,Referred to Servicer,JochemCase 313,Inbound Email,9.3.10 13:02,11.3.10 15:12,FL,Customer 267,iPhone,Product Assistance,MaryCase 313,Call Outbound,11.3.10 15:15,11.3.10 15:16,FL,Customer 267,iPhone,Product Assistance,MaryCase 313,Email Outbound,11.3.10 15:20,11.3.10 15:24,FL,Customer 267,iPhone,Product Assistance,MaryCase 313,Handle Email,11.3.10 15:24,11.3.10 15:24,FL,Customer 267,iPhone,Product Assistance,MaryCase 314,Inbound Call,12.3.10 16:19,12.3.10 16:22,FL,Customer 268,MacBook Pro,Referred to Servicer,KarenCase 314,Inbound Call,12.3.10 16:28,12.3.10 16:29,FL,Customer 268,MacBook Pro,Referred to Servicer,NancyCase 314,Handle Case,13.3.10 7:55,13.3.10 7:58,BL,Customer 268,MacBook Pro,Referred to Servicer,MathiasCase 314,Inbound Call,13.3.10 14:56,13.3.10 14:58,FL,Customer 268,MacBook Pro,Referred to Servicer,TonCase 315,Inbound Email,8.3.10 21:43,11.3.10 12:07,FL,Customer 269,iPhone,Product Assistance,JochemCase 315,Handle Email,11.3.10 12:07,11.3.10 12:22,FL,Customer 269,iPhone,Product Assistance,JochemCase 315,Email Outbound,11.3.10 12:22,11.3.10 12:23,FL,Customer 269,iPhone,Product Assistance,JochemCase 316,Inbound Call,21.3.10 12:02,21.3.10 12:06,FL,Customer 270,iPhone,Referred to Servicer,TonCase 317,Inbound Call,28.3.10 9:26,28.3.10 9:27,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 318,Inbound Call,13.3.10 17:33,13.3.10 17:34,FL,Customer 271,iPhone,Referred to Servicer,HaroldCase 319,Inbound Call,12.3.10 10:27,12.3.10 10:35,FL,Customer 272,iPhone,Referred to Servicer,RichardCase 320,Inbound Call,15.3.10 18:03,15.3.10 18:05,FL,Customer 273,iPhone,Product Assistance,MichaelCase 320,Inbound Call,18.3.10 12:01,18.3.10 12:03,FL,Customer 273,iPhone,Product Assistance,KarenCase 320,Inbound Call,18.3.10 12:10,18.3.10 12:15,FL,Customer 273,iPhone,Product Assistance,ElenaCase 320,Inbound Call,19.3.10 9:25,19.3.10 9:27,FL,Customer 273,iPhone,Product Assistance,WilCase 320,Inbound Call,19.3.10 9:32,19.3.10 9:35,FL,Customer 273,iPhone,Product Assistance,SusiCase 320,Inbound Call,22.3.10 10:37,22.3.10 10:39,FL,Customer 273,iPhone,Product Assistance,SamuilCase 320,Inbound Call,29.3.10 9:09,29.3.10 9:11,FL,Customer 273,iPhone,Product Assistance,ElenaCase 321,Handle Email,25.3.10 11:35,25.3.10 11:36,FL,Customer 274,MacBook Pro,Product Assistance,JochemCase 321,Handle Email,25.3.10 11:44,25.3.10 11:44,FL,Customer 274,MacBook Pro,Product Assistance,JochemCase 321,Call Outbound,26.3.10 13:15,26.3.10 13:18,FL,Customer 274,MacBook Pro,Product Assistance,JochemCase 322,Inbound Call,26.3.10 9:10,26.3.10 9:14,FL,Customer 275,MacBook Pro,Product Assistance,IrenaCase 322,Inbound Call,27.3.10 9:36,27.3.10 9:37,FL,Customer 275,MacBook Pro,Product Assistance,ElenaCase 323,Inbound Call,23.3.10 12:59,23.3.10 13:00,FL,Customer 276,iPhone,Product Assistance,JochemCase 323,Inbound Call,25.3.10 15:22,25.3.10 15:31,FL,Customer 276,iPhone,Product Assistance,WilCase 323,Handle Case,25.3.10 15:38,25.3.10 15:39,FL,Customer 276,iPhone,Product Assistance,WilCase 323,Inbound Call,25.3.10 16:58,25.3.10 17:02,FL,Customer 276,iPhone,Product Assistance,HaroldCase 323,Inbound Call,25.3.10 17:31,25.3.10 17:38,FL,Customer 276,iPhone,Product Assistance,HaroldCase 324,Inbound Call,12.3.10 14:01,12.3.10 14:03,FL,Customer 277,iPhone,Referred to Servicer,MoniqueCase 325,Inbound Email,11.3.10 9:23,11.3.10 9:50,FL,Customer 278,iPhone,Product Assistance,SusiCase 325,Email Outbound,11.3.10 9:59,11.3.10 10:01,FL,Customer 278,iPhone,Product Assistance,SusiCase 325,Handle Case,11.3.10 10:02,11.3.10 10:02,FL,Customer 278,iPhone,Product Assistance,SusiCase 326,Inbound Call,28.3.10 15:55,28.3.10 15:59,BL,Customer 279,MacBook Pro,Referred to Servicer,SteveCase 326,Handle Case,29.3.10 6:41,29.3.10 6:43,BL,Customer 279,MacBook Pro,Referred to Servicer,MathiasCase 327,Inbound Call,8.3.10 12:04,8.3.10 12:13,FL,Customer 280,MacBook Pro,Referred to Servicer,SteffiCase 327,Handle Case,11.3.10 8:20,11.3.10 8:22,BL,Customer 280,MacBook Pro,Referred to Servicer,MathiasCase 327,Inbound Call,9.4.10 9:19,9.4.10 9:22,FL,Customer 280,MacBook Pro,Referred to Servicer,ElenaCase 327,Inbound Call,22.4.10 7:45,22.4.10 7:51,FL,Customer 280,MacBook Pro,Referred to Servicer,IrenaCase 328,Call Outbound,5.3.10 11:31,5.3.10 11:31,FL,Customer 281,MacBook Pro,Product Assistance,JochemCase 328,Call Outbound,5.3.10 11:34,5.3.10 11:34,FL,Customer 281,MacBook Pro,Product Assistance,JochemCase 329,Inbound Call,26.3.10 8:52,26.3.10 8:53,FL,Customer 282,iPhone,Referred to Servicer,MaryCase 330,Handle Email,8.3.10 7:07,8.3.10 7:07,FL,Customer 283,iPhone,Product Assistance,RichardCase 330,Handle Email,8.3.10 7:08,8.3.10 7:08,FL,Customer 283,iPhone,Product Assistance,RichardCase 331,Inbound Call,13.3.10 14:17,13.3.10 14:21,FL,Customer 284,MacBook Pro,Referred to Servicer,TonCase 331,Handle Case,14.3.10 7:24,14.3.10 7:25,BL,Customer 284,MacBook Pro,Referred to Servicer,MathiasCase 332,Call Outbound,20.3.10 15:20,20.3.10 15:20,FL,Customer 285,iPhone,Product Assistance,JochemCase 332,Call Outbound,20.3.10 15:25,20.3.10 15:26,FL,Customer 285,iPhone,Product Assistance,JochemCase 332,Inbound Call,20.3.10 17:35,20.3.10 17:36,FL,Customer 285,iPhone,Product Assistance,ChristianCase 333,Inbound Call,18.3.10 17:28,18.3.10 17:43,FL,Customer 286,MacBook Pro,Product Assistance,ClarkCase 334,Inbound Call,20.3.10 17:27,20.3.10 17:37,BL,Customer 287,MacBook Pro,Product Assistance,SteveCase 335,Inbound Call,26.3.10 16:19,26.3.10 16:25,FL,Customer 288,MacBook Pro,Referred to Servicer,HaroldCase 335,Handle Case,27.3.10 10:34,27.3.10 10:38,FL,Customer 288,MacBook Pro,Referred to Servicer,HaroldCase 335,Handle Case,28.3.10 7:16,28.3.10 7:18,BL,Customer 288,MacBook Pro,Referred to Servicer,MathiasCase 336,Inbound Call,28.3.10 8:45,28.3.10 8:47,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 337,Inbound Call,14.3.10 15:05,14.3.10 15:06,FL,Customer 289,iPhone,Product Assistance,MoniqueCase 338,Inbound Call,19.3.10 7:41,19.3.10 7:42,FL,Customer 290,iPhone,Product Assistance,IrenaCase 339,Inbound Call,7.3.10 10:57,7.3.10 11:00,FL,Customer 291,MacBook Pro,Referred to Servicer,HenkCase 340,Inbound Call,25.3.10 12:44,25.3.10 12:45,FL,Customer 3,iPhone,Product Assistance,IrenaCase 341,Inbound Email,7.3.10 22:16,11.3.10 12:02,FL,Customer 292,MacBook Pro,Referred to Servicer,JochemCase 341,Call Outbound,11.3.10 12:03,11.3.10 12:05,FL,Customer 292,MacBook Pro,Referred to Servicer,JochemCase 341,Email Outbound,11.3.10 12:05,11.3.10 12:06,FL,Customer 292,MacBook Pro,Referred to Servicer,JochemCase 341,Handle Email,11.3.10 12:06,11.3.10 12:06,FL,Customer 292,MacBook Pro,Referred to Servicer,JochemCase 341,Inbound Email,12.3.10 12:42,14.3.10 13:18,FL,Customer 292,MacBook Pro,Referred to Servicer,SamuilCase 341,Email Outbound,14.3.10 13:20,14.3.10 13:25,FL,Customer 292,MacBook Pro,Referred to Servicer,SamuilCase 341,Email Outbound,14.3.10 13:25,14.3.10 13:26,FL,Customer 292,MacBook Pro,Referred to Servicer,SamuilCase 342,Inbound Email,6.3.10 15:35,8.3.10 8:20,FL,Customer 293,iPhone,Product Assistance,MaryCase 342,Email Outbound,8.3.10 8:27,8.3.10 8:36,FL,Customer 293,iPhone,Product Assistance,MaryCase 342,Email Outbound,8.3.10 8:36,8.3.10 8:37,FL,Customer 293,iPhone,Product Assistance,MaryCase 343,Inbound Email,7.3.10 10:45,7.3.10 13:03,FL,Customer 294,iPhone,Product Assistance,RichardCase 343,Email Outbound,7.3.10 13:04,7.3.10 13:11,FL,Customer 294,iPhone,Product Assistance,RichardCase 343,Handle Email,7.3.10 13:11,7.3.10 13:11,FL,Customer 294,iPhone,Product Assistance,RichardCase 344,Inbound Call,11.3.10 10:07,11.3.10 10:10,FL,Customer 295,iPhone,Product Assistance,JohanCase 345,Inbound Call,11.3.10 11:17,11.3.10 11:23,FL,Customer 296,iPhone,Product Assistance,ErikCase 346,Handle Email,11.3.10 16:01,11.3.10 16:07,FL,Customer 297,iPhone,Referred to Servicer,ChristianCase 346,Inbound Call,12.3.10 8:00,12.3.10 8:05,FL,Customer 297,iPhone,Referred to Servicer,MajaCase 346,Inbound Call,8.4.10 10:31,8.4.10 10:35,FL,Customer 297,iPhone,Referred to Servicer,HelenCase 347,Inbound Call,12.3.10 15:22,12.3.10 15:22,FL,Customer 298,iPhone,Referred to Servicer,WilCase 348,Inbound Call,11.3.10 10:05,11.3.10 10:06,FL,Customer 299,MacBook Pro,Referred to Servicer,JohanCase 349,Inbound Call,12.3.10 11:13,12.3.10 11:19,FL,Customer 300,iPhone,Product Assistance,TonCase 350,Handle Email,8.3.10 8:15,8.3.10 8:17,FL,Customer 301,iPhone,Product Assistance,SamuilCase 350,Call Outbound,8.3.10 8:35,8.3.10 8:55,FL,Customer 301,iPhone,Product Assistance,SamuilCase 350,Inbound Call,21.3.10 16:56,21.3.10 16:59,FL,Customer 301,iPhone,Product Assistance,NancyCase 350,Handle Case,26.3.10 11:51,26.3.10 11:51,FL,Customer 301,iPhone,Product Assistance,DavidCase 350,Handle Case,28.3.10 14:44,28.3.10 14:45,FL,Customer 301,iPhone,Product Assistance,JochemCase 350,Call Outbound,9.4.10 13:59,9.4.10 14:06,FL,Customer 301,iPhone,Product Assistance,JochemCase 351,Inbound Email,11.3.10 20:23,12.3.10 16:07,FL,Customer 302,MacBook Pro,Referred to Servicer,MaryCase 351,Email Outbound,12.3.10 16:08,12.3.10 16:09,FL,Customer 302,MacBook Pro,Referred to Servicer,MaryCase 351,Handle Email,12.3.10 16:09,12.3.10 16:09,FL,Customer 302,MacBook Pro,Referred to Servicer,MaryCase 352,Inbound Call,21.3.10 11:03,21.3.10 11:11,FL,Customer 303,MacBook Pro,Product Assistance,KennyCase 353,Inbound Call,19.3.10 11:47,19.3.10 11:53,FL,Customer 304,iPhone,Referred to Servicer,ElenaCase 354,Inbound Call,5.3.10 15:27,5.3.10 15:30,FL,Customer 305,iPhone,Product Assistance,JochemCase 354,Inbound Call,5.3.10 15:47,5.3.10 15:52,FL,Customer 305,iPhone,Product Assistance,TonCase 354,Handle Case,12.3.10 14:02,12.3.10 14:07,BL,Customer 305,iPhone,Product Assistance,SteveCase 354,Inbound Call,13.3.10 16:09,13.3.10 16:12,FL,Customer 305,iPhone,Product Assistance,TonCase 354,Handle Case,14.3.10 10:48,14.3.10 10:49,FL,Customer 305,iPhone,Product Assistance,TonCase 354,Handle Case,14.3.10 15:33,14.3.10 15:34,BL,Customer 305,iPhone,Product Assistance,StephanieCase 354,Handle Case,15.3.10 7:41,15.3.10 7:42,FL,Customer 305,iPhone,Product Assistance,DavidCase 354,Handle Case,20.3.10 13:18,20.3.10 13:19,FL,Customer 305,iPhone,Product Assistance,BarbaraCase 354,Call Outbound,27.3.10 15:59,27.3.10 16:00,FL,Customer 305,iPhone,Product Assistance,KarenCase 354,Call Outbound,8.4.10 13:08,8.4.10 13:10,FL,Customer 305,iPhone,Product Assistance,KarenCase 355,Inbound Call,13.3.10 9:55,13.3.10 10:00,FL,Customer 306,MacBook Pro,Product Assistance,KennyCase 355,Handle Case,8.4.10 11:56,8.4.10 11:59,FL,Customer 306,MacBook Pro,Product Assistance,KennyCase 356,Inbound Call,6.3.10 15:22,6.3.10 15:24,FL,Customer 3,iPhone,Product Assistance,AnneCase 357,Inbound Call,4.3.10 12:15,4.3.10 12:22,FL,Customer 307,iPhone,Referred to Servicer,ElenaCase 358,Inbound Call,13.3.10 10:59,13.3.10 11:02,FL,Customer 3,MacBook Pro,Referred to Servicer,KennyCase 359,Inbound Call,25.3.10 15:21,25.3.10 15:23,FL,Customer 3,iPhone,Product Assistance,AnneCase 360,Inbound Call,11.3.10 9:45,11.3.10 9:49,FL,Customer 308,iPhone,Referred to Servicer,IrenaCase 361,Inbound Call,8.3.10 8:35,8.3.10 8:36,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 362,Inbound Call,2.3.10 10:09,2.3.10 10:13,FL,Customer 309,iPhone,Product Assistance,KennyCase 362,Inbound Call,2.3.10 14:07,2.3.10 14:13,FL,Customer 309,iPhone,Product Assistance,IrenaCase 363,Inbound Call,6.3.10 8:25,6.3.10 8:29,FL,Customer 310,MacBook Pro,Referred to Servicer,ErikCase 364,Inbound Call,20.3.10 13:33,20.3.10 13:37,FL,Customer 311,iPhone,Referred to Servicer,NancyCase 365,Inbound Call,19.3.10 14:24,19.3.10 14:26,FL,Customer 312,iPhone,Product Assistance,MoniqueCase 365,Email Outbound,19.3.10 14:27,19.3.10 14:28,FL,Customer 312,iPhone,Product Assistance,MoniqueCase 366,Inbound Call,12.3.10 10:03,12.3.10 10:14,FL,Customer 313,iPhone,Referred to Servicer,FredCase 367,Inbound Call,25.3.10 16:12,25.3.10 16:16,BL,Customer 314,MacBook Pro,Referred to Servicer,SteveCase 367,Handle Case,26.3.10 9:57,26.3.10 10:02,BL,Customer 314,MacBook Pro,Referred to Servicer,MathiasCase 367,Inbound Call,26.3.10 15:51,26.3.10 15:51,FL,Customer 314,MacBook Pro,Referred to Servicer,HaroldCase 367,Inbound Call,26.3.10 15:54,26.3.10 15:55,FL,Customer 314,MacBook Pro,Referred to Servicer,ClarkCase 368,Handle Email,5.3.10 11:11,5.3.10 11:21,FL,Customer 315,MacBook Pro,Product Assistance,SamuilCase 368,Call Outbound,5.3.10 11:21,5.3.10 11:21,FL,Customer 315,MacBook Pro,Product Assistance,SamuilCase 369,Inbound Call,5.3.10 8:21,5.3.10 8:28,FL,Customer 316,iPhone,Referred to Servicer,RichardCase 370,Inbound Call,28.3.10 8:56,28.3.10 8:57,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 371,Inbound Call,21.3.10 8:19,21.3.10 8:24,FL,Customer 317,MacBook Pro,Referred to Servicer,SusiCase 372,Inbound Call,30.3.10 7:49,30.3.10 8:10,FL,Customer 318,iPhone,Product Assistance,SusiCase 373,Inbound Call,16.3.10 15:54,16.3.10 15:55,FL,Customer 319,MacBook Pro,Referred to Servicer,WilCase 374,Inbound Call,13.3.10 17:32,13.3.10 17:35,BL,Customer 320,MacBook Pro,Product Assistance,SteveCase 375,Inbound Call,29.3.10 12:09,29.3.10 12:13,FL,Customer 321,iPhone,Product Assistance,WilCase 376,Inbound Call,14.3.10 10:30,14.3.10 10:38,FL,Customer 322,iPhone,Referred to Servicer,ElenaCase 377,Inbound Call,11.3.10 10:20,11.3.10 10:23,FL,Customer 323,iPhone,Product Assistance,IrenaCase 377,Call Outbound,20.3.10 12:09,20.3.10 12:11,FL,Customer 323,iPhone,Product Assistance,IrenaCase 378,Inbound Call,19.3.10 7:32,19.3.10 7:34,FL,Customer 324,iPhone,Product Assistance,ErikCase 379,Inbound Call,12.3.10 10:29,12.3.10 10:30,FL,Customer 325,MacBook Pro,Referred to Servicer,WilCase 380,Inbound Call,5.3.10 10:38,5.3.10 10:48,FL,Customer 326,MacBook Pro,Referred to Servicer,JohanCase 381,Inbound Call,25.3.10 9:46,25.3.10 9:50,FL,Customer 327,MacBook Pro,Product Assistance,JochemCase 381,Handle Case,25.3.10 9:51,25.3.10 9:52,FL,Customer 327,MacBook Pro,Product Assistance,JochemCase 381,Handle Case,25.3.10 9:52,25.3.10 15:24,FL,Customer 327,MacBook Pro,Product Assistance,JochemCase 381,Handle Case,26.3.10 14:41,26.3.10 14:41,FL,Customer 327,MacBook Pro,Product Assistance,DavidCase 381,Call Outbound,16.4.10 13:46,16.4.10 13:50,FL,Customer 327,MacBook Pro,Product Assistance,KarenCase 382,Inbound Call,29.3.10 11:15,29.3.10 11:18,FL,Customer 328,iPhone,Referred to Servicer,ErikCase 383,Inbound Call,8.3.10 12:38,8.3.10 12:41,FL,Customer 329,iPhone,Product Assistance,IrenaCase 384,Inbound Call,30.3.10 10:24,30.3.10 10:29,FL,Customer 330,iPhone,Referred to Servicer,SusiCase 385,Inbound Call,13.3.10 10:17,13.3.10 10:18,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 386,Inbound Call,28.3.10 9:45,28.3.10 9:46,FL,Customer 331,iPhone,Referred to Servicer,WilCase 387,Inbound Call,28.3.10 9:38,28.3.10 9:40,FL,Customer 332,iPhone,Referred to Servicer,WilCase 388,Inbound Email,5.3.10 16:20,7.3.10 12:56,FL,Customer 333,iPhone,Product Assistance,MaryCase 388,Handle Email,7.3.10 12:56,7.3.10 12:59,FL,Customer 333,iPhone,Product Assistance,MaryCase 388,Email Outbound,7.3.10 12:59,7.3.10 12:59,FL,Customer 333,iPhone,Product Assistance,MaryCase 389,Handle Email,21.3.10 15:09,21.3.10 15:34,FL,Customer 334,MacBook Pro,Product Assistance,SteffiCase 389,Call Outbound,21.3.10 15:39,21.3.10 15:40,FL,Customer 334,MacBook Pro,Product Assistance,SteffiCase 389,Inbound Call,2.4.10 17:30,2.4.10 17:31,FL,Customer 334,MacBook Pro,Product Assistance,MoniqueCase 389,Handle Case,3.4.10 14:36,3.4.10 14:39,FL,Customer 334,MacBook Pro,Product Assistance,MoniqueCase 389,Inbound Call,23.4.10 13:46,23.4.10 13:49,FL,Customer 334,MacBook Pro,Product Assistance,TonCase 390,Inbound Email,19.3.10 9:47,19.3.10 14:57,FL,Customer 254,MacBook Pro,Referred to Servicer,SteffiCase 390,Email Outbound,19.3.10 15:08,19.3.10 15:11,FL,Customer 254,MacBook Pro,Referred to Servicer,SteffiCase 390,Email Outbound,19.3.10 15:11,19.3.10 15:12,FL,Customer 254,MacBook Pro,Referred to Servicer,SteffiCase 390,Call Outbound,19.3.10 15:12,19.3.10 15:12,FL,Customer 254,MacBook Pro,Referred to Servicer,SteffiCase 390,Inbound Call,20.3.10 9:31,20.3.10 9:35,FL,Customer 254,MacBook Pro,Referred to Servicer,KennyCase 391,Handle Email,12.3.10 11:10,12.3.10 11:19,FL,Customer 335,MacBook Pro,Product Assistance,SteffiCase 391,Handle Email,12.3.10 11:21,12.3.10 11:21,FL,Customer 335,MacBook Pro,Product Assistance,SteffiCase 392,Inbound Call,13.3.10 10:20,13.3.10 10:21,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 392,Inbound Call,19.4.10 13:18,19.4.10 13:18,FL,Customer 3,MacBook Pro,Product Assistance,GregCase 393,Inbound Call,11.3.10 14:45,11.3.10 14:46,FL,Customer 336,iPhone,Product Assistance,NancyCase 394,Inbound Call,29.3.10 11:31,29.3.10 11:32,FL,Customer 337,iPhone,Referred to Servicer,AnneCase 395,Inbound Call,12.3.10 9:59,12.3.10 10:03,FL,Customer 338,MacBook Pro,Product Assistance,ChristianCase 395,Handle Case,26.3.10 13:07,26.3.10 13:10,FL,Customer 338,MacBook Pro,Product Assistance,ChristianCase 396,Inbound Call,11.3.10 17:10,11.3.10 17:12,FL,Customer 339,MacBook Pro,Referred to Servicer,NancyCase 396,Handle Case,12.3.10 10:35,12.3.10 10:37,BL,Customer 339,MacBook Pro,Referred to Servicer,MathiasCase 397,Inbound Call,29.3.10 9:22,29.3.10 9:23,FL,Customer 3,iPhone,Product Assistance,KarenCase 398,Inbound Call,7.3.10 8:25,7.3.10 8:27,FL,Customer 340,iPhone,Product Assistance,HenkCase 399,Inbound Call,25.3.10 17:01,25.3.10 17:04,FL,Customer 341,MacBook Pro,Product Assistance,MoniqueCase 400,Inbound Email,3.3.10 19:48,6.3.10 12:26,FL,Customer 342,iPhone,Product Assistance,JochemCase 400,Call Outbound,6.3.10 12:27,6.3.10 12:30,FL,Customer 342,iPhone,Product Assistance,JochemCase 400,Inbound Email,6.3.10 12:31,6.3.10 12:31,FL,Customer 342,iPhone,Product Assistance,JochemCase 400,Email Outbound,6.3.10 12:31,6.3.10 12:31,FL,Customer 342,iPhone,Product Assistance,JochemCase 400,Handle Case,6.3.10 14:18,6.3.10 14:18,FL,Customer 342,iPhone,Product Assistance,JochemCase 400,Inbound Call,6.3.10 17:00,6.3.10 17:18,BL,Customer 342,iPhone,Product Assistance,SteveCase 401,Inbound Call,16.3.10 10:02,16.3.10 10:11,FL,Customer 343,iPhone,Product Assistance,ClarkCase 402,Inbound Email,15.3.10 19:37,18.3.10 12:31,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Call Outbound,18.3.10 12:34,18.3.10 12:36,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Handle Email,18.3.10 12:36,18.3.10 12:36,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Call Outbound,20.3.10 14:10,20.3.10 14:15,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Handle Case,22.3.10 14:05,22.3.10 14:07,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Email Outbound,22.3.10 14:09,22.3.10 14:12,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Call Outbound,22.3.10 14:12,22.3.10 14:12,FL,Customer 344,iPhone,Product Assistance,SamuilCase 402,Inbound Email,22.3.10 14:17,25.3.10 11:27,FL,Customer 344,iPhone,Product Assistance,JochemCase 402,Call Outbound,25.3.10 11:31,25.3.10 11:32,FL,Customer 344,iPhone,Product Assistance,JochemCase 402,Email Outbound,25.3.10 11:32,25.3.10 11:34,FL,Customer 344,iPhone,Product Assistance,JochemCase 402,Handle Email,25.3.10 11:34,25.3.10 11:34,FL,Customer 344,iPhone,Product Assistance,JochemCase 402,Call Outbound,25.3.10 14:19,25.3.10 14:23,FL,Customer 344,iPhone,Product Assistance,JochemCase 403,Inbound Call,18.3.10 8:26,18.3.10 8:27,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 404,Inbound Call,20.3.10 15:55,20.3.10 15:57,FL,Customer 345,MacBook Pro,Product Assistance,MoniqueCase 404,Inbound Call,20.3.10 17:25,20.3.10 17:27,FL,Customer 345,MacBook Pro,Product Assistance,HaroldCase 404,Handle Case,21.3.10 11:47,21.3.10 11:47,FL,Customer 345,MacBook Pro,Product Assistance,DavidCase 404,Call Outbound,15.4.10 13:19,15.4.10 13:24,FL,Customer 345,MacBook Pro,Product Assistance,KarenCase 405,Inbound Call,29.3.10 11:32,29.3.10 11:34,FL,Customer 346,iPhone,Product Assistance,MichaelCase 406,Inbound Call,13.3.10 10:27,13.3.10 10:30,FL,Customer 347,MacBook Pro,Referred to Servicer,JohanCase 407,Inbound Call,6.3.10 11:08,6.3.10 11:09,FL,Customer 348,MacBook Pro,Referred to Servicer,TonCase 408,Inbound Call,14.3.10 9:26,14.3.10 9:29,FL,Customer 349,iPhone,Referred to Servicer,IrenaCase 408,Inbound Call,14.3.10 11:30,14.3.10 11:32,FL,Customer 349,iPhone,Referred to Servicer,SusiCase 408,Inbound Call,29.4.10 6:54,29.4.10 7:00,FL,Customer 349,iPhone,Referred to Servicer,RichardCase 409,Inbound Call,26.3.10 17:27,26.3.10 17:28,FL,Customer 3,iPhone,Product Assistance,AnneCase 410,Handle Email,14.3.10 14:05,14.3.10 14:11,FL,Customer 350,MacBook Pro,Product Assistance,SamuilCase 410,Inbound Call,14.3.10 16:08,14.3.10 16:10,FL,Customer 350,MacBook Pro,Product Assistance,HaroldCase 411,Inbound Call,22.3.10 15:54,22.3.10 15:55,FL,Customer 351,MacBook Pro,Referred to Servicer,MichaelCase 412,Inbound Email,31.3.10 21:11,3.4.10 13:58,FL,Customer 352,iPhone,Product Assistance,JochemCase 412,Handle Email,3.4.10 14:04,3.4.10 15:04,FL,Customer 352,iPhone,Product Assistance,JochemCase 412,Email Outbound,3.4.10 15:05,3.4.10 15:06,FL,Customer 352,iPhone,Product Assistance,JochemCase 412,Handle Case,3.4.10 15:07,3.4.10 15:07,FL,Customer 352,iPhone,Product Assistance,JochemCase 413,Inbound Call,22.3.10 9:53,22.3.10 9:54,FL,Customer 353,MacBook Pro,Product Assistance,JohanCase 414,Inbound Call,11.3.10 10:03,11.3.10 10:04,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 415,Inbound Call,12.3.10 15:59,12.3.10 16:00,FL,Customer 354,iPhone,Referred to Servicer,WilCase 416,Inbound Call,11.3.10 17:56,11.3.10 17:59,FL,Customer 355,iPhone,Product Assistance,ClarkCase 416,Inbound Call,12.3.10 15:34,12.3.10 15:38,FL,Customer 355,iPhone,Product Assistance,NancyCase 417,Inbound Call,13.3.10 13:39,13.3.10 13:44,BL,Customer 356,iPhone,Referred to Servicer,SteveCase 418,Inbound Call,25.3.10 9:24,25.3.10 9:26,FL,Customer 357,MacBook Pro,Referred to Servicer,JochemCase 419,Inbound Call,21.3.10 14:23,21.3.10 14:24,FL,Customer 358,iPhone,Referred to Servicer,WilCase 420,Inbound Call,4.3.10 9:37,4.3.10 9:38,FL,Customer 3,iPhone,Product Assistance,JochemCase 421,Inbound Call,26.3.10 9:58,26.3.10 10:00,FL,Customer 359,MacBook Pro,Product Assistance,JohanCase 422,Inbound Call,25.3.10 11:11,25.3.10 11:17,FL,Customer 360,iPhone,Referred to Servicer,ElenaCase 423,Inbound Call,26.3.10 11:38,26.3.10 11:54,FL,Customer 361,MacBook Pro,Product Assistance,ChristianCase 424,Inbound Call,6.3.10 6:47,6.3.10 6:51,FL,Customer 362,iPhone,Referred to Servicer,RichardCase 425,Inbound Call,18.3.10 12:12,18.3.10 12:13,FL,Customer 363,MacBook Pro,Referred to Servicer,MoniqueCase 425,Inbound Call,19.3.10 10:36,19.3.10 10:38,FL,Customer 363,MacBook Pro,Referred to Servicer,HaroldCase 426,Inbound Call,21.3.10 7:42,21.3.10 7:48,FL,Customer 364,iPhone,Referred to Servicer,KennyCase 427,Inbound Call,12.3.10 16:34,12.3.10 16:37,FL,Customer 365,MacBook Pro,Referred to Servicer,MoniqueCase 428,Inbound Call,20.3.10 11:28,20.3.10 11:31,FL,Customer 366,iPhone,Referred to Servicer,RichardCase 429,Inbound Call,14.3.10 8:32,14.3.10 8:42,FL,Customer 367,iPhone,Product Assistance,KennyCase 430,Inbound Email,25.3.10 7:45,26.3.10 11:11,FL,Customer 218,iPhone,Referred to Servicer,SamuilCase 430,Call Outbound,26.3.10 11:14,26.3.10 11:16,FL,Customer 218,iPhone,Referred to Servicer,SamuilCase 430,Inbound Email,26.3.10 11:17,26.3.10 11:17,FL,Customer 218,iPhone,Referred to Servicer,SamuilCase 430,Call Outbound,27.3.10 12:00,27.3.10 12:08,FL,Customer 218,iPhone,Referred to Servicer,JochemCase 430,Call Outbound,28.3.10 14:09,28.3.10 14:11,FL,Customer 218,iPhone,Referred to Servicer,SamuilCase 430,Handle Case,28.3.10 14:13,28.3.10 14:14,FL,Customer 218,iPhone,Referred to Servicer,JochemCase 431,Inbound Call,27.3.10 17:25,27.3.10 17:28,FL,Customer 368,MacBook Pro,Product Assistance,BarbaraCase 432,Inbound Call,5.3.10 13:21,5.3.10 13:22,FL,Customer 369,iPhone,Product Assistance,KarenCase 433,Inbound Call,25.3.10 14:01,25.3.10 14:02,FL,Customer 3,iPhone,Product Assistance,MichaelCase 434,Inbound Call,6.3.10 11:31,6.3.10 11:32,FL,Customer 370,MacBook Pro,Referred to Servicer,MajaCase 435,Inbound Call,5.3.10 9:28,5.3.10 9:34,FL,Customer 371,iPhone,Product Assistance,MaryCase 436,Inbound Call,12.3.10 10:54,12.3.10 10:57,FL,Customer 3,MacBook Pro,Referred to Servicer,TonCase 437,Inbound Call,26.3.10 14:26,26.3.10 14:31,FL,Customer 372,MacBook Pro,Referred to Servicer,ClarkCase 437,Handle Case,27.3.10 7:28,27.3.10 7:30,BL,Customer 372,MacBook Pro,Referred to Servicer,MathiasCase 438,Inbound Call,27.3.10 12:17,27.3.10 12:17,FL,Customer 373,iPhone,Product Assistance,MoniqueCase 439,Inbound Email,14.3.10 20:14,18.3.10 11:55,FL,Customer 374,MacBook Pro,Product Assistance,SteffiCase 439,Email Outbound,18.3.10 11:57,18.3.10 12:02,FL,Customer 374,MacBook Pro,Product Assistance,SteffiCase 439,Handle Email,18.3.10 12:02,18.3.10 12:02,FL,Customer 374,MacBook Pro,Product Assistance,SteffiCase 440,Inbound Call,25.3.10 8:48,25.3.10 9:02,FL,Customer 375,iPhone,Product Assistance,JohanCase 440,Inbound Call,11.4.10 17:11,11.4.10 17:13,FL,Customer 375,iPhone,Product Assistance,AnneCase 441,Inbound Call,18.3.10 9:51,18.3.10 9:58,FL,Customer 376,iPhone,Product Assistance,IrenaCase 442,Inbound Call,19.3.10 14:45,19.3.10 14:48,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 443,Inbound Email,20.3.10 16:28,25.3.10 10:34,FL,Customer 377,MacBook Pro,Product Assistance,MaryCase 443,Email Outbound,25.3.10 10:36,25.3.10 10:39,FL,Customer 377,MacBook Pro,Product Assistance,MaryCase 443,Handle Email,25.3.10 10:39,25.3.10 10:39,FL,Customer 377,MacBook Pro,Product Assistance,MaryCase 444,Inbound Call,19.3.10 11:59,19.3.10 12:02,FL,Customer 378,iPhone,Referred to Servicer,ChristianCase 444,Inbound Call,27.3.10 13:50,27.3.10 13:53,FL,Customer 378,iPhone,Referred to Servicer,NancyCase 444,Inbound Call,27.3.10 14:15,27.3.10 14:16,FL,Customer 378,iPhone,Referred to Servicer,NancyCase 444,Handle Case,29.3.10 13:27,29.3.10 13:28,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Handle Case,4.4.10 13:44,4.4.10 13:46,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Handle Case,4.4.10 13:47,4.4.10 13:49,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Call Outbound,4.4.10 13:50,4.4.10 13:52,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Inbound Call,11.4.10 9:52,11.4.10 10:06,FL,Customer 378,iPhone,Referred to Servicer,SusiCase 444,Handle Case,11.4.10 12:24,11.4.10 12:26,FL,Customer 378,iPhone,Referred to Servicer,SusiCase 444,Handle Case,11.4.10 16:04,11.4.10 16:05,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Handle Case,15.4.10 12:52,15.4.10 12:56,FL,Customer 378,iPhone,Referred to Servicer,SusiCase 444,Inbound Call,17.4.10 13:38,17.4.10 13:46,FL,Customer 378,iPhone,Referred to Servicer,HaroldCase 444,Handle Case,22.4.10 13:51,22.4.10 13:51,BL,Customer 378,iPhone,Referred to Servicer,SteveCase 444,Handle Case,24.4.10 17:39,24.4.10 17:39,BL,Customer 378,iPhone,Referred to Servicer,VincentCase 444,Handle Case,26.4.10 13:47,26.4.10 13:48,BL,Customer 378,iPhone,Referred to Servicer,VincentCase 444,Inbound Call,29.4.10 14:32,29.4.10 14:33,FL,Customer 378,iPhone,Referred to Servicer,MichaelCase 444,Inbound Call,29.4.10 15:01,29.4.10 15:05,FL,Customer 378,iPhone,Referred to Servicer,CindyCase 444,Inbound Call,30.4.10 8:50,30.4.10 8:55,FL,Customer 378,iPhone,Referred to Servicer,MaryCase 444,Inbound Call,30.4.10 9:53,30.4.10 9:58,FL,Customer 378,iPhone,Referred to Servicer,IrenaCase 445,Inbound Call,15.3.10 9:52,15.3.10 9:58,FL,Customer 379,iPhone,Product Assistance,HelenCase 446,Inbound Call,27.3.10 8:38,27.3.10 8:44,FL,Customer 380,MacBook Pro,Product Assistance,SusiCase 446,Inbound Call,27.3.10 9:01,27.3.10 9:07,FL,Customer 380,MacBook Pro,Product Assistance,SteffiCase 446,Inbound Call,2.4.10 11:21,2.4.10 11:22,FL,Customer 380,MacBook Pro,Product Assistance,FredCase 446,Inbound Call,2.4.10 11:23,2.4.10 11:24,FL,Customer 380,MacBook Pro,Product Assistance,JochemCase 446,Inbound Call,12.4.10 8:37,12.4.10 8:38,FL,Customer 380,MacBook Pro,Product Assistance,PatrickCase 446,Inbound Call,12.4.10 17:29,12.4.10 17:36,FL,Customer 380,MacBook Pro,Product Assistance,HowardCase 446,Inbound Call,15.4.10 14:52,15.4.10 14:53,FL,Customer 380,MacBook Pro,Product Assistance,HowardCase 447,Handle Email,26.3.10 11:09,26.3.10 11:19,FL,Customer 381,iPhone,Referred to Servicer,SteffiCase 447,Call Outbound,26.3.10 11:32,26.3.10 11:33,FL,Customer 381,iPhone,Referred to Servicer,SteffiCase 448,Inbound Call,5.3.10 15:29,5.3.10 15:41,FL,Customer 382,iPhone,Referred to Servicer,PatrickCase 449,Inbound Call,12.3.10 10:41,12.3.10 10:41,FL,Customer 383,iPhone,Product Assistance,JohanCase 450,Inbound Call,19.3.10 11:57,19.3.10 11:58,BL,Customer 3,MacBook Pro,Product Assistance,MathiasCase 451,Inbound Email,10.3.10 9:28,12.3.10 6:33,FL,Customer 384,MacBook Pro,Product Assistance,SamuilCase 451,Call Outbound,12.3.10 6:41,12.3.10 6:42,FL,Customer 384,MacBook Pro,Product Assistance,SamuilCase 451,Email Outbound,12.3.10 6:42,12.3.10 6:42,FL,Customer 384,MacBook Pro,Product Assistance,SamuilCase 451,Handle Email,12.3.10 6:42,12.3.10 11:23,FL,Customer 384,MacBook Pro,Product Assistance,SamuilCase 451,Email Outbound,12.3.10 12:21,12.3.10 12:47,FL,Customer 384,MacBook Pro,Product Assistance,SamuilCase 452,Inbound Call,16.3.10 7:18,16.3.10 7:22,FL,Customer 385,MacBook Pro,Referred to Servicer,ClarkCase 453,Inbound Call,25.3.10 14:44,25.3.10 14:51,FL,Customer 386,iPhone,Referred to Servicer,TonCase 454,Inbound Email,13.3.10 11:13,13.3.10 13:03,FL,Customer 387,iPhone,Product Assistance,RichardCase 454,Call Outbound,13.3.10 13:04,13.3.10 13:05,FL,Customer 387,iPhone,Product Assistance,RichardCase 454,Inbound Email,13.3.10 13:15,13.3.10 13:15,FL,Customer 387,iPhone,Product Assistance,RichardCase 454,Call Outbound,13.3.10 13:15,13.3.10 13:15,FL,Customer 387,iPhone,Product Assistance,RichardCase 455,Inbound Call,5.3.10 12:48,5.3.10 12:50,FL,Customer 388,MacBook Pro,Referred to Servicer,MajaCase 455,Inbound Call,12.3.10 14:55,12.3.10 14:56,FL,Customer 388,MacBook Pro,Referred to Servicer,MoniqueCase 456,Inbound Call,5.3.10 9:20,5.3.10 9:21,FL,Customer 3,iPhone,Product Assistance,KennyCase 457,Inbound Call,18.3.10 12:35,18.3.10 12:42,FL,Customer 389,iPhone,Referred to Servicer,ElenaCase 458,Inbound Call,14.3.10 7:38,14.3.10 7:39,FL,Customer 390,iPhone,Product Assistance,MajaCase 459,Inbound Call,19.3.10 16:56,19.3.10 16:58,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 460,Inbound Call,7.3.10 8:31,7.3.10 8:35,FL,Customer 11,MacBook Pro,Referred to Servicer,HenkCase 460,Handle Case,8.3.10 6:55,8.3.10 6:56,FL,Customer 11,MacBook Pro,Referred to Servicer,HelenCase 460,Handle Case,11.3.10 11:12,11.3.10 11:12,FL,Customer 11,MacBook Pro,Referred to Servicer,HelenCase 460,Handle Case,12.3.10 9:13,12.3.10 9:16,BL,Customer 11,MacBook Pro,Referred to Servicer,MathiasCase 460,Inbound Call,12.3.10 17:54,12.3.10 17:56,FL,Customer 11,MacBook Pro,Referred to Servicer,AnneCase 460,Handle Case,13.3.10 8:12,13.3.10 8:13,BL,Customer 11,MacBook Pro,Referred to Servicer,MathiasCase 460,Inbound Call,14.3.10 8:36,14.3.10 8:52,FL,Customer 11,MacBook Pro,Referred to Servicer,RichardCase 460,Inbound Call,28.3.10 8:58,28.3.10 9:06,FL,Customer 11,MacBook Pro,Referred to Servicer,ErikCase 461,Inbound Call,8.3.10 8:54,8.3.10 8:55,FL,Customer 3,MacBook Pro,Referred to Servicer,SusiCase 462,Handle Email,8.3.10 7:28,8.3.10 7:32,FL,Customer 391,iPhone,Product Assistance,SamuilCase 462,Call Outbound,8.3.10 7:33,8.3.10 7:44,FL,Customer 391,iPhone,Product Assistance,SamuilCase 462,Handle Email,8.3.10 7:45,8.3.10 7:45,FL,Customer 391,iPhone,Product Assistance,SamuilCase 463,Inbound Call,20.3.10 13:31,20.3.10 13:33,FL,Customer 392,iPhone,Referred to Servicer,ClarkCase 464,Inbound Call,13.3.10 10:10,13.3.10 10:12,FL,Customer 393,iPhone,Referred to Servicer,ErikCase 465,Inbound Call,26.3.10 8:31,26.3.10 8:34,FL,Customer 394,iPhone,Product Assistance,JohanCase 465,Handle Case,29.3.10 12:23,29.3.10 12:24,FL,Customer 394,iPhone,Product Assistance,JohanCase 465,Call Outbound,2.4.10 12:21,2.4.10 12:22,FL,Customer 394,iPhone,Product Assistance,JohanCase 465,Call Outbound,8.4.10 13:04,8.4.10 13:06,FL,Customer 394,iPhone,Product Assistance,JohanCase 465,Call Outbound,10.4.10 12:20,10.4.10 12:22,FL,Customer 394,iPhone,Product Assistance,JohanCase 466,Inbound Call,4.3.10 16:05,4.3.10 16:07,FL,Customer 395,iPhone,Product Assistance,MoniqueCase 467,Inbound Call,11.3.10 16:03,11.3.10 16:16,FL,Customer 396,MacBook Pro,Referred to Servicer,KarenCase 467,Handle Case,12.3.10 10:12,12.3.10 10:15,BL,Customer 396,MacBook Pro,Referred to Servicer,MathiasCase 467,Inbound Call,12.3.10 11:22,12.3.10 11:24,FL,Customer 396,MacBook Pro,Referred to Servicer,MichaelCase 467,Inbound Call,15.3.10 14:53,15.3.10 14:55,FL,Customer 396,MacBook Pro,Referred to Servicer,MoniqueCase 467,Handle Case,18.3.10 7:59,18.3.10 8:02,BL,Customer 396,MacBook Pro,Referred to Servicer,MathiasCase 468,Inbound Call,19.3.10 17:26,19.3.10 17:26,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 469,Inbound Call,5.3.10 15:10,5.3.10 15:11,FL,Customer 3,iPhone,Product Assistance,ClarkCase 470,Inbound Call,25.3.10 8:34,25.3.10 8:36,FL,Customer 3,iPhone,Referred to Servicer,KennyCase 471,Inbound Call,30.3.10 12:23,30.3.10 12:25,FL,Customer 397,iPhone,Referred to Servicer,SusiCase 472,Inbound Call,7.3.10 10:33,7.3.10 10:34,FL,Customer 3,iPhone,Product Assistance,WilCase 473,Inbound Call,5.3.10 10:21,5.3.10 10:23,FL,Customer 398,iPhone,Product Assistance,KarenCase 474,Inbound Email,24.3.10 20:13,26.3.10 10:30,FL,Customer 399,iPhone,Referred to Servicer,JochemCase 474,Email Outbound,26.3.10 10:31,26.3.10 10:35,FL,Customer 399,iPhone,Referred to Servicer,JochemCase 474,Email Outbound,26.3.10 10:35,26.3.10 10:36,FL,Customer 399,iPhone,Referred to Servicer,JochemCase 475,Inbound Call,6.3.10 9:22,6.3.10 9:25,FL,Customer 400,MacBook Pro,Referred to Servicer,KarenCase 475,Inbound Call,7.3.10 16:43,7.3.10 16:48,FL,Customer 400,MacBook Pro,Referred to Servicer,JochemCase 476,Handle Email,12.3.10 12:40,12.3.10 12:48,FL,Customer 401,MacBook Pro,Product Assistance,SteffiCase 476,Call Outbound,12.3.10 12:49,12.3.10 12:50,FL,Customer 401,MacBook Pro,Product Assistance,SteffiCase 477,Inbound Call,20.3.10 8:05,20.3.10 8:09,FL,Customer 402,MacBook Pro,Referred to Servicer,KennyCase 477,Handle Case,20.3.10 12:40,20.3.10 12:42,FL,Customer 402,MacBook Pro,Referred to Servicer,HaroldCase 477,Handle Case,21.3.10 11:14,21.3.10 11:14,FL,Customer 402,MacBook Pro,Referred to Servicer,DavidCase 477,Inbound Call,27.3.10 7:05,27.3.10 7:26,FL,Customer 402,MacBook Pro,Referred to Servicer,SamuilCase 477,Inbound Call,29.3.10 7:32,29.3.10 7:34,FL,Customer 402,MacBook Pro,Referred to Servicer,IrenaCase 477,Inbound Call,2.4.10 7:16,2.4.10 7:19,FL,Customer 402,MacBook Pro,Referred to Servicer,KennyCase 477,Inbound Call,4.4.10 7:18,4.4.10 7:19,FL,Customer 402,MacBook Pro,Referred to Servicer,HenkCase 477,Inbound Call,23.4.10 7:22,23.4.10 7:29,FL,Customer 402,MacBook Pro,Referred to Servicer,HenkCase 477,Handle Case,25.4.10 6:27,25.4.10 6:30,BL,Customer 402,MacBook Pro,Referred to Servicer,MelanieCase 477,Inbound Call,25.4.10 8:19,25.4.10 8:20,FL,Customer 402,MacBook Pro,Referred to Servicer,IrenaCase 477,Handle Case,30.4.10 11:10,30.4.10 11:13,BL,Customer 402,MacBook Pro,Referred to Servicer,MelanieCase 477,Call Outbound,30.4.10 11:41,30.4.10 11:42,FL,Customer 402,MacBook Pro,Referred to Servicer,HenkCase 477,Inbound Call,30.4.10 14:28,30.4.10 14:30,FL,Customer 402,MacBook Pro,Referred to Servicer,HowardCase 478,Inbound Email,25.3.10 21:33,27.3.10 14:24,FL,Customer 403,MacBook Pro,Product Assistance,MariskaCase 478,Email Outbound,27.3.10 14:26,27.3.10 14:31,FL,Customer 403,MacBook Pro,Product Assistance,MariskaCase 478,Handle Case,27.3.10 14:31,27.3.10 14:31,FL,Customer 403,MacBook Pro,Product Assistance,MariskaCase 478,Handle Case,4.4.10 9:32,4.4.10 9:33,FL,Customer 403,MacBook Pro,Product Assistance,MariskaCase 478,Inbound Call,6.4.10 9:22,6.4.10 9:23,FL,Customer 403,MacBook Pro,Product Assistance,MaryCase 479,Inbound Call,6.3.10 12:39,6.3.10 12:49,FL,Customer 404,iPhone,Referred to Servicer,NancyCase 479,Handle Case,7.3.10 14:25,7.3.10 14:25,FL,Customer 404,iPhone,Referred to Servicer,NancyCase 480,Inbound Call,7.3.10 8:52,7.3.10 8:53,FL,Customer 405,MacBook Pro,Referred to Servicer,MaryCase 480,Inbound Call,8.3.10 8:39,8.3.10 8:45,FL,Customer 405,MacBook Pro,Referred to Servicer,ElenaCase 481,Inbound Call,18.3.10 14:49,18.3.10 14:53,FL,Customer 406,iPhone,Product Assistance,MoniqueCase 482,Inbound Email,16.3.10 10:27,18.3.10 14:48,FL,Customer 407,MacBook Pro,Product Assistance,WilCase 482,Email Outbound,18.3.10 14:50,18.3.10 14:51,FL,Customer 407,MacBook Pro,Product Assistance,WilCase 482,Handle Email,18.3.10 14:52,18.3.10 14:52,FL,Customer 407,MacBook Pro,Product Assistance,WilCase 483,Inbound Call,6.3.10 8:24,6.3.10 8:38,FL,Customer 408,MacBook Pro,Product Assistance,FredCase 484,Inbound Call,14.3.10 17:24,14.3.10 17:28,FL,Customer 409,MacBook Pro,Referred to Servicer,ClarkCase 484,Handle Case,15.3.10 7:21,15.3.10 7:23,BL,Customer 409,MacBook Pro,Referred to Servicer,MathiasCase 484,Inbound Call,18.3.10 16:55,18.3.10 16:56,FL,Customer 409,MacBook Pro,Referred to Servicer,ChristianCase 485,Inbound Call,15.3.10 10:29,15.3.10 10:36,FL,Customer 410,iPhone,Referred to Servicer,TonCase 486,Inbound Call,15.3.10 9:11,15.3.10 9:19,FL,Customer 411,iPhone,Product Assistance,HelenCase 486,Handle Case,18.3.10 11:28,18.3.10 11:28,FL,Customer 411,iPhone,Product Assistance,HelenCase 487,Inbound Call,26.3.10 11:27,26.3.10 11:28,FL,Customer 412,iPhone,Referred to Servicer,HenkCase 488,Inbound Call,22.3.10 13:30,22.3.10 14:10,FL,Customer 413,iPhone,Product Assistance,SteffiCase 489,Inbound Email,25.3.10 11:17,25.3.10 13:00,FL,Customer 414,iPhone,Referred to Servicer,RichardCase 489,Email Outbound,25.3.10 13:01,25.3.10 13:03,FL,Customer 414,iPhone,Referred to Servicer,RichardCase 489,Email Outbound,25.3.10 13:03,25.3.10 13:07,FL,Customer 414,iPhone,Referred to Servicer,RichardCase 490,Inbound Call,22.3.10 17:00,22.3.10 17:03,BL,Customer 415,iPhone,Referred to Servicer,SteveCase 491,Inbound Call,11.3.10 7:52,11.3.10 7:54,FL,Customer 416,iPhone,Referred to Servicer,SusiCase 492,Inbound Call,27.3.10 8:04,27.3.10 8:04,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 493,Inbound Call,4.3.10 16:08,4.3.10 16:08,FL,Customer 417,iPhone,Referred to Servicer,MaryCase 494,Handle Email,19.3.10 7:03,19.3.10 7:06,FL,Customer 418,iPhone,Product Assistance,SamuilCase 494,Handle Email,19.3.10 7:07,19.3.10 7:07,FL,Customer 418,iPhone,Product Assistance,SamuilCase 494,Handle Case,19.3.10 7:45,19.3.10 7:46,FL,Customer 418,iPhone,Product Assistance,DavidCase 494,Call Outbound,19.3.10 14:30,19.3.10 14:34,FL,Customer 418,iPhone,Product Assistance,JochemCase 494,Call Outbound,20.3.10 14:32,20.3.10 14:32,FL,Customer 418,iPhone,Product Assistance,JochemCase 495,Inbound Call,12.3.10 10:41,12.3.10 10:43,FL,Customer 419,MacBook Pro,Product Assistance,TonCase 496,Inbound Call,20.3.10 9:55,20.3.10 10:00,FL,Customer 420,iPhone,Referred to Servicer,MaryCase 497,Inbound Call,20.3.10 8:35,20.3.10 8:39,FL,Customer 421,iPhone,Product Assistance,JohanCase 498,Inbound Call,19.3.10 15:23,19.3.10 15:25,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 499,Inbound Call,25.3.10 10:32,25.3.10 10:34,FL,Customer 422,iPhone,Referred to Servicer,WilCase 500,Inbound Call,6.3.10 9:48,6.3.10 9:50,FL,Customer 3,iPhone,Product Assistance,MajaCase 501,Inbound Call,7.3.10 14:42,7.3.10 14:44,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 502,Inbound Call,5.3.10 17:57,5.3.10 18:07,BL,Customer 423,iPhone,Referred to Servicer,SteveCase 503,Inbound Email,19.3.10 8:37,19.3.10 11:24,FL,Customer 424,iPhone,Referred to Servicer,SusiCase 503,Handle Email,19.3.10 11:24,19.3.10 11:30,FL,Customer 424,iPhone,Referred to Servicer,SusiCase 503,Email Outbound,19.3.10 11:30,19.3.10 11:37,FL,Customer 424,iPhone,Referred to Servicer,SusiCase 504,Inbound Call,20.3.10 8:06,20.3.10 8:15,FL,Customer 425,iPhone,Product Assistance,SusiCase 505,Handle Email,25.3.10 11:55,25.3.10 11:58,FL,Customer 426,iPhone,Product Assistance,SamuilCase 505,Handle Email,25.3.10 12:00,25.3.10 12:00,FL,Customer 426,iPhone,Product Assistance,SamuilCase 506,Inbound Email,15.3.10 13:55,18.3.10 12:24,FL,Customer 427,iPhone,Product Assistance,MaryCase 506,Handle Email,18.3.10 12:24,18.3.10 12:28,FL,Customer 427,iPhone,Product Assistance,MaryCase 506,Email Outbound,18.3.10 12:28,18.3.10 12:28,FL,Customer 427,iPhone,Product Assistance,MaryCase 507,Inbound Call,5.3.10 9:21,5.3.10 9:26,FL,Customer 428,MacBook Pro,Referred to Servicer,HelenCase 508,Inbound Call,9.3.10 8:07,9.3.10 8:15,FL,Customer 429,iPhone,Referred to Servicer,HaroldCase 509,Inbound Call,18.3.10 7:03,18.3.10 7:04,FL,Customer 430,iPhone,Product Assistance,SamuilCase 510,Inbound Email,16.3.10 18:43,18.3.10 15:19,FL,Customer 431,MacBook Pro,Product Assistance,WilCase 510,Email Outbound,18.3.10 15:20,18.3.10 15:25,FL,Customer 431,MacBook Pro,Product Assistance,WilCase 510,Handle Email,18.3.10 15:26,18.3.10 15:26,FL,Customer 431,MacBook Pro,Product Assistance,WilCase 511,Inbound Call,27.3.10 13:28,27.3.10 13:30,FL,Customer 432,iPhone,Product Assistance,ChristianCase 511,Inbound Call,27.3.10 13:32,27.3.10 13:50,FL,Customer 432,iPhone,Product Assistance,ClarkCase 511,Call Outbound,2.4.10 14:08,2.4.10 14:08,FL,Customer 432,iPhone,Product Assistance,ClarkCase 511,Call Outbound,15.4.10 11:19,15.4.10 11:22,FL,Customer 432,iPhone,Product Assistance,ClarkCase 512,Inbound Call,21.3.10 7:44,21.3.10 7:47,FL,Customer 433,iPhone,Referred to Servicer,HelenCase 513,Inbound Call,12.3.10 17:08,12.3.10 17:13,FL,Customer 434,iPhone,Product Assistance,HaroldCase 514,Inbound Call,8.3.10 8:20,8.3.10 8:29,FL,Customer 435,iPhone,Referred to Servicer,KennyCase 515,Inbound Call,23.3.10 13:10,23.3.10 13:10,FL,Customer 436,iPhone,Referred to Servicer,JochemCase 516,Inbound Call,12.3.10 10:43,12.3.10 10:45,FL,Customer 437,MacBook Pro,Referred to Servicer,MajaCase 517,Inbound Call,11.3.10 17:37,11.3.10 17:46,FL,Customer 438,MacBook Pro,Product Assistance,ClarkCase 517,Call Outbound,14.3.10 15:15,14.3.10 15:16,FL,Customer 438,MacBook Pro,Product Assistance,ClarkCase 518,Inbound Call,5.3.10 17:03,5.3.10 17:04,FL,Customer 439,MacBook Pro,Referred to Servicer,MoniqueCase 519,Inbound Email,14.3.10 21:22,15.3.10 8:40,FL,Customer 440,iPhone,Product Assistance,SusiCase 519,Email Outbound,15.3.10 8:44,15.3.10 8:50,FL,Customer 440,iPhone,Product Assistance,SusiCase 519,Email Outbound,15.3.10 8:50,15.3.10 8:52,FL,Customer 440,iPhone,Product Assistance,SusiCase 520,Inbound Call,13.3.10 10:45,13.3.10 10:52,FL,Customer 441,iPhone,Product Assistance,KennyCase 521,Inbound Call,12.3.10 14:14,12.3.10 14:16,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 522,Inbound Call,4.3.10 9:20,4.3.10 9:25,FL,Customer 442,iPhone,Referred to Servicer,HelenCase 523,Inbound Call,6.3.10 11:53,6.3.10 11:55,FL,Customer 443,iPhone,Product Assistance,IrenaCase 524,Inbound Call,12.3.10 9:42,12.3.10 9:43,FL,Customer 444,MacBook Pro,Product Assistance,MajaCase 524,Inbound Call,12.3.10 11:07,12.3.10 11:10,FL,Customer 444,MacBook Pro,Product Assistance,ChristianCase 525,Inbound Call,26.3.10 15:54,26.3.10 15:54,FL,Customer 3,MacBook Pro,Product Assistance,MoniqueCase 526,Inbound Call,7.3.10 11:21,7.3.10 11:29,FL,Customer 445,MacBook Pro,Referred to Servicer,KennyCase 526,Handle Case,8.3.10 7:41,8.3.10 7:42,FL,Customer 445,MacBook Pro,Referred to Servicer,HelenCase 526,Inbound Call,19.3.10 9:03,19.3.10 9:05,FL,Customer 445,MacBook Pro,Referred to Servicer,KarenCase 526,Inbound Call,19.3.10 15:34,19.3.10 15:35,FL,Customer 445,MacBook Pro,Referred to Servicer,ClarkCase 527,Inbound Call,13.3.10 16:22,13.3.10 16:29,FL,Customer 446,iPhone,Referred to Servicer,MaryCase 528,Inbound Call,8.3.10 7:51,8.3.10 8:14,FL,Customer 447,MacBook Pro,Product Assistance,KennyCase 529,Inbound Call,18.3.10 14:39,18.3.10 14:45,FL,Customer 448,iPhone,Referred to Servicer,TonCase 530,Inbound Call,27.3.10 15:14,27.3.10 15:19,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 531,Inbound Call,25.3.10 10:59,25.3.10 11:03,FL,Customer 449,iPhone,Referred to Servicer,JohanCase 532,Inbound Call,6.3.10 9:03,6.3.10 9:25,FL,Customer 450,iPhone,Product Assistance,RichardCase 533,Inbound Call,7.3.10 16:49,7.3.10 17:01,FL,Customer 451,MacBook Pro,Referred to Servicer,ClarkCase 533,Inbound Call,7.3.10 17:05,7.3.10 17:05,FL,Customer 451,MacBook Pro,Referred to Servicer,ClarkCase 534,Inbound Call,7.3.10 15:24,7.3.10 15:26,FL,Customer 3,iPhone,Product Assistance,TonCase 535,Handle Email,26.3.10 10:22,26.3.10 10:32,FL,Customer 452,iPhone,Product Assistance,SamuilCase 535,Handle Email,26.3.10 10:49,26.3.10 10:49,FL,Customer 452,iPhone,Product Assistance,SamuilCase 536,Inbound Call,20.3.10 8:13,20.3.10 8:14,FL,Customer 453,iPhone,Referred to Servicer,MajaCase 537,Inbound Email,21.3.10 13:36,21.3.10 14:27,FL,Customer 454,iPhone,Product Assistance,MaryCase 537,Call Outbound,21.3.10 14:31,21.3.10 14:34,FL,Customer 454,iPhone,Product Assistance,MaryCase 537,Email Outbound,21.3.10 14:34,21.3.10 14:36,FL,Customer 454,iPhone,Product Assistance,MaryCase 537,Email Outbound,21.3.10 14:36,21.3.10 14:38,FL,Customer 454,iPhone,Product Assistance,MaryCase 538,Inbound Call,11.3.10 8:58,11.3.10 9:00,FL,Customer 455,iPhone,Product Assistance,IrenaCase 539,Inbound Call,6.3.10 11:07,6.3.10 11:11,FL,Customer 456,iPhone,Product Assistance,MajaCase 540,Inbound Call,4.3.10 15:21,4.3.10 15:25,FL,Customer 457,iPhone,Referred to Servicer,AnneCase 541,Inbound Call,7.3.10 11:20,7.3.10 11:22,FL,Customer 458,iPhone,Referred to Servicer,KarenCase 542,Inbound Email,3.3.10 15:14,6.3.10 10:53,FL,Customer 459,iPhone,Product Assistance,MaryCase 542,Call Outbound,6.3.10 10:54,6.3.10 10:54,FL,Customer 459,iPhone,Product Assistance,MaryCase 542,Email Outbound,6.3.10 10:54,6.3.10 10:56,FL,Customer 459,iPhone,Product Assistance,MaryCase 542,Handle Email,6.3.10 10:56,6.3.10 10:56,FL,Customer 459,iPhone,Product Assistance,MaryCase 543,Inbound Call,4.3.10 15:42,4.3.10 15:46,FL,Customer 460,iPhone,Referred to Servicer,MoniqueCase 543,Handle Case,5.3.10 16:24,5.3.10 16:34,FL,Customer 460,iPhone,Referred to Servicer,MoniqueCase 543,Handle Case,6.3.10 9:07,6.3.10 9:08,BL,Customer 460,iPhone,Referred to Servicer,StephanieCase 544,Inbound Email,5.3.10 15:58,6.3.10 11:16,FL,Customer 461,iPhone,Product Assistance,MaryCase 544,Email Outbound,6.3.10 11:20,6.3.10 11:29,FL,Customer 461,iPhone,Product Assistance,MaryCase 544,Handle Email,6.3.10 11:29,6.3.10 11:29,FL,Customer 461,iPhone,Product Assistance,MaryCase 545,Inbound Call,25.3.10 10:17,25.3.10 10:18,FL,Customer 3,iPhone,Product Assistance,WilCase 546,Inbound Call,13.3.10 11:01,13.3.10 11:01,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 547,Inbound Email,9.3.10 10:22,11.3.10 14:00,FL,Customer 462,iPhone,Product Assistance,MaryCase 547,Email Outbound,11.3.10 14:01,11.3.10 14:02,FL,Customer 462,iPhone,Product Assistance,MaryCase 547,Handle Email,11.3.10 14:03,11.3.10 14:03,FL,Customer 462,iPhone,Product Assistance,MaryCase 547,Inbound Email,14.3.10 9:39,18.3.10 7:46,FL,Customer 462,iPhone,Product Assistance,SamuilCase 547,Email Outbound,18.3.10 7:47,18.3.10 7:51,FL,Customer 462,iPhone,Product Assistance,SamuilCase 547,Handle Email,18.3.10 7:51,18.3.10 7:51,FL,Customer 462,iPhone,Product Assistance,SamuilCase 548,Inbound Call,11.3.10 10:20,11.3.10 10:25,FL,Customer 463,MacBook Pro,Referred to Servicer,SteffiCase 548,Inbound Call,11.3.10 16:15,11.3.10 16:16,FL,Customer 463,MacBook Pro,Referred to Servicer,HaroldCase 548,Inbound Call,13.3.10 9:03,13.3.10 9:10,FL,Customer 463,MacBook Pro,Referred to Servicer,HenkCase 548,Inbound Call,13.3.10 15:31,13.3.10 15:34,FL,Customer 463,MacBook Pro,Referred to Servicer,TonCase 549,Inbound Call,22.3.10 15:29,22.3.10 15:34,FL,Customer 464,MacBook Pro,Product Assistance,ChristianCase 549,Inbound Call,16.4.10 16:04,16.4.10 16:12,FL,Customer 464,MacBook Pro,Product Assistance,TracyCase 550,Inbound Call,6.3.10 15:30,6.3.10 15:38,FL,Customer 465,MacBook Pro,Referred to Servicer,ClarkCase 550,Handle Case,7.3.10 7:33,7.3.10 7:35,BL,Customer 465,MacBook Pro,Referred to Servicer,MathiasCase 551,Inbound Call,11.3.10 11:45,11.3.10 11:51,FL,Customer 466,iPhone,Product Assistance,KennyCase 551,Handle Case,12.3.10 10:53,12.3.10 11:04,FL,Customer 466,iPhone,Product Assistance,KennyCase 551,Handle Case,13.3.10 9:58,13.3.10 10:00,FL,Customer 466,iPhone,Product Assistance,RossCase 551,Handle Case,15.3.10 11:01,15.3.10 11:02,FL,Customer 466,iPhone,Product Assistance,KennyCase 552,Inbound Call,26.3.10 10:20,26.3.10 10:21,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 553,Inbound Call,7.3.10 9:10,7.3.10 9:10,FL,Customer 3,iPhone,Product Assistance,RichardCase 554,Inbound Call,18.3.10 9:15,18.3.10 9:26,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Email Outbound,18.3.10 9:28,18.3.10 9:28,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Inbound Call,18.3.10 9:29,18.3.10 9:29,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Handle Case,19.3.10 13:14,19.3.10 13:14,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Handle Case,20.3.10 13:16,20.3.10 13:16,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Handle Case,22.3.10 14:23,22.3.10 14:23,FL,Customer 467,iPhone,Product Assistance,PatrickCase 554,Handle Case,29.3.10 14:40,29.3.10 14:40,FL,Customer 467,iPhone,Product Assistance,PatrickCase 555,Handle Email,19.3.10 9:56,19.3.10 10:00,FL,Customer 468,iPhone,Product Assistance,SamuilCase 555,Handle Email,19.3.10 10:02,19.3.10 10:02,FL,Customer 468,iPhone,Product Assistance,SamuilCase 556,Inbound Call,26.3.10 16:40,26.3.10 16:42,FL,Customer 469,iPhone,Referred to Servicer,MaryCase 556,Handle Case,27.3.10 8:44,27.3.10 8:44,FL,Customer 469,iPhone,Referred to Servicer,MaryCase 556,Handle Case,27.3.10 16:10,27.3.10 16:11,FL,Customer 469,iPhone,Referred to Servicer,MaryCase 556,Call Outbound,27.3.10 16:42,27.3.10 16:45,FL,Customer 469,iPhone,Referred to Servicer,JochemCase 556,Call Outbound,27.3.10 17:15,27.3.10 17:18,FL,Customer 469,iPhone,Referred to Servicer,JochemCase 557,Inbound Email,5.3.10 19:35,7.3.10 11:40,FL,Customer 470,MacBook Pro,Referred to Servicer,SamuilCase 557,Inbound Email,11.3.10 7:38,11.3.10 7:38,FL,Customer 470,MacBook Pro,Referred to Servicer,SamuilCase 557,Handle Email,11.3.10 7:39,11.3.10 7:39,FL,Customer 470,MacBook Pro,Referred to Servicer,SamuilCase 558,Inbound Email,3.3.10 15:14,6.3.10 9:01,FL,Customer 471,iPhone,Product Assistance,MaryCase 558,Handle Email,6.3.10 9:01,6.3.10 9:05,FL,Customer 471,iPhone,Product Assistance,MaryCase 558,Email Outbound,6.3.10 9:05,6.3.10 9:05,FL,Customer 471,iPhone,Product Assistance,MaryCase 559,Inbound Call,6.3.10 11:50,6.3.10 11:52,FL,Customer 472,iPhone,Product Assistance,KarenCase 560,Inbound Call,12.3.10 9:44,12.3.10 10:02,FL,Customer 473,iPhone,Product Assistance,TonCase 560,Inbound Call,12.3.10 10:32,12.3.10 10:45,FL,Customer 473,iPhone,Product Assistance,SusiCase 560,Inbound Call,12.3.10 11:02,12.3.10 11:16,FL,Customer 473,iPhone,Product Assistance,SusiCase 561,Inbound Call,4.3.10 9:33,4.3.10 9:39,FL,Customer 474,iPhone,Product Assistance,JohanCase 562,Inbound Call,22.3.10 13:18,22.3.10 13:18,FL,Customer 3,iPhone,Product Assistance,ChristianCase 563,Inbound Call,13.3.10 8:54,13.3.10 8:54,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 564,Inbound Email,21.3.10 19:30,22.3.10 14:42,FL,Customer 475,iPhone,Product Assistance,MaryCase 564,Call Outbound,22.3.10 14:43,22.3.10 14:43,FL,Customer 475,iPhone,Product Assistance,MaryCase 564,Email Outbound,22.3.10 14:43,22.3.10 14:45,FL,Customer 475,iPhone,Product Assistance,MaryCase 564,Email Outbound,22.3.10 14:45,22.3.10 14:46,FL,Customer 475,iPhone,Product Assistance,MaryCase 565,Inbound Call,4.3.10 8:51,4.3.10 8:51,FL,Customer 476,MacBook Pro,Referred to Servicer,MaryCase 565,Handle Case,4.3.10 8:59,4.3.10 9:01,FL,Customer 476,MacBook Pro,Referred to Servicer,MaryCase 565,Inbound Call,4.3.10 9:27,4.3.10 9:27,FL,Customer 476,MacBook Pro,Referred to Servicer,MaryCase 566,Inbound Call,27.3.10 8:54,27.3.10 9:05,FL,Customer 477,MacBook Pro,Referred to Servicer,JohanCase 567,Inbound Call,15.3.10 8:55,15.3.10 8:58,FL,Customer 478,MacBook Pro,Product Assistance,KennyCase 568,Inbound Call,20.3.10 12:15,20.3.10 12:17,FL,Customer 3,MacBook Pro,Product Assistance,NancyCase 569,Inbound Call,28.3.10 9:32,28.3.10 9:34,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 570,Inbound Call,20.3.10 13:21,20.3.10 13:24,FL,Customer 479,iPhone,Product Assistance,ClarkCase 570,Inbound Call,20.3.10 15:46,20.3.10 15:56,BL,Customer 479,iPhone,Product Assistance,SteveCase 570,Handle Case,27.3.10 13:18,27.3.10 13:18,BL,Customer 479,iPhone,Product Assistance,SteveCase 571,Inbound Call,15.3.10 11:23,15.3.10 11:24,FL,Customer 480,iPhone,Product Assistance,WilCase 572,Inbound Call,18.3.10 7:08,18.3.10 7:11,FL,Customer 481,iPhone,Referred to Servicer,RichardCase 572,Inbound Call,11.4.10 10:17,11.4.10 10:19,FL,Customer 481,iPhone,Referred to Servicer,MichaelCase 573,Inbound Call,12.3.10 9:20,12.3.10 9:21,FL,Customer 482,iPhone,Product Assistance,MajaCase 574,Inbound Call,16.3.10 10:38,16.3.10 10:39,FL,Customer 483,iPhone,Referred to Servicer,KarenCase 575,Inbound Call,4.3.10 7:48,4.3.10 7:49,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 576,Inbound Call,19.3.10 7:55,19.3.10 7:59,FL,Customer 484,iPhone,Referred to Servicer,JohanCase 577,Inbound Call,4.3.10 9:34,4.3.10 9:37,FL,Customer 485,iPhone,Referred to Servicer,ElenaCase 578,Inbound Email,4.3.10 15:56,6.3.10 14:39,FL,Customer 486,iPhone,Product Assistance,MaryCase 578,Email Outbound,6.3.10 14:41,6.3.10 14:43,FL,Customer 486,iPhone,Product Assistance,MaryCase 578,Handle Email,6.3.10 14:43,6.3.10 14:43,FL,Customer 486,iPhone,Product Assistance,MaryCase 579,Inbound Call,13.3.10 15:57,13.3.10 15:59,FL,Customer 487,iPhone,Product Assistance,MoniqueCase 580,Inbound Email,22.3.10 7:12,25.3.10 10:59,FL,Customer 488,iPhone,Product Assistance,SamuilCase 580,Email Outbound,25.3.10 11:00,25.3.10 11:01,FL,Customer 488,iPhone,Product Assistance,SamuilCase 580,Handle Email,25.3.10 11:01,25.3.10 11:01,FL,Customer 488,iPhone,Product Assistance,SamuilCase 581,Inbound Call,21.3.10 8:58,21.3.10 9:04,FL,Customer 489,iPhone,Referred to Servicer,KarenCase 582,Inbound Call,16.3.10 9:10,16.3.10 9:14,FL,Customer 490,MacBook Pro,Product Assistance,DavidCase 583,Inbound Call,8.3.10 11:10,8.3.10 11:14,FL,Customer 491,MacBook Pro,Referred to Servicer,KarenCase 584,Inbound Call,13.3.10 10:32,13.3.10 10:33,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 585,Handle Email,21.3.10 13:24,21.3.10 13:28,FL,Customer 492,MacBook Pro,Referred to Servicer,ClarkCase 586,Inbound Call,12.3.10 12:58,12.3.10 13:04,FL,Customer 493,iPhone,Product Assistance,RichardCase 587,Inbound Call,16.3.10 10:55,16.3.10 10:56,FL,Customer 494,MacBook Pro,Referred to Servicer,WilCase 588,Inbound Call,21.3.10 13:28,21.3.10 13:33,FL,Customer 495,iPhone,Referred to Servicer,ElenaCase 589,Inbound Call,19.3.10 9:04,19.3.10 9:06,FL,Customer 496,MacBook Pro,Referred to Servicer,SamuilCase 589,Inbound Call,19.3.10 9:32,19.3.10 9:35,FL,Customer 496,MacBook Pro,Referred to Servicer,WilCase 589,Inbound Call,19.3.10 9:40,19.3.10 9:40,FL,Customer 496,MacBook Pro,Referred to Servicer,SusiCase 589,Handle Case,19.3.10 13:02,19.3.10 13:03,FL,Customer 496,MacBook Pro,Referred to Servicer,SusiCase 590,Inbound Call,16.3.10 10:46,16.3.10 10:47,FL,Customer 3,iPhone,Referred to Servicer,WilCase 591,Inbound Call,25.3.10 12:28,25.3.10 12:34,FL,Customer 497,MacBook Pro,Product Assistance,SusiCase 592,Inbound Call,27.3.10 17:10,27.3.10 17:22,FL,Customer 498,MacBook Pro,Product Assistance,ChristianCase 593,Inbound Call,20.3.10 15:26,20.3.10 15:29,FL,Customer 499,MacBook Pro,Referred to Servicer,NancyCase 593,Handle Case,20.3.10 15:29,20.3.10 15:30,FL,Customer 499,MacBook Pro,Referred to Servicer,NancyCase 593,Handle Case,21.3.10 8:36,21.3.10 8:38,BL,Customer 499,MacBook Pro,Referred to Servicer,MathiasCase 593,Inbound Call,17.4.10 16:11,17.4.10 16:16,FL,Customer 499,MacBook Pro,Referred to Servicer,TonCase 593,Handle Case,18.4.10 9:44,18.4.10 9:46,BL,Customer 499,MacBook Pro,Referred to Servicer,MathiasCase 593,Inbound Call,22.4.10 16:05,22.4.10 16:07,FL,Customer 499,MacBook Pro,Referred to Servicer,TonCase 594,Inbound Call,21.3.10 9:01,21.3.10 9:03,FL,Customer 500,MacBook Pro,Product Assistance,IrenaCase 595,Inbound Call,13.3.10 9:29,13.3.10 9:30,FL,Customer 501,iPhone,Referred to Servicer,HenkCase 596,Inbound Call,25.3.10 15:17,25.3.10 15:18,FL,Customer 3,iPhone,Referred to Servicer,ChristianCase 597,Inbound Call,19.3.10 9:54,19.3.10 9:54,FL,Customer 502,iPhone,Product Assistance,RichardCase 598,Inbound Call,29.3.10 16:50,29.3.10 16:51,FL,Customer 503,MacBook Pro,Product Assistance,NancyCase 599,Inbound Call,21.3.10 10:54,21.3.10 10:57,FL,Customer 504,iPhone,Product Assistance,JohanCase 600,Inbound Call,19.3.10 8:08,19.3.10 8:16,FL,Customer 505,MacBook Pro,Referred to Servicer,IrenaCase 601,Inbound Email,3.3.10 20:00,6.3.10 9:58,FL,Customer 506,MacBook Pro,Product Assistance,JochemCase 601,Call Outbound,6.3.10 10:01,6.3.10 10:02,FL,Customer 506,MacBook Pro,Product Assistance,JochemCase 601,Email Outbound,6.3.10 10:03,6.3.10 10:10,FL,Customer 506,MacBook Pro,Product Assistance,JochemCase 601,Handle Email,6.3.10 10:10,6.3.10 10:10,FL,Customer 506,MacBook Pro,Product Assistance,JochemCase 602,Inbound Call,5.3.10 8:46,5.3.10 8:47,FL,Customer 3,iPhone,Product Assistance,MaryCase 603,Inbound Call,4.3.10 8:46,4.3.10 8:47,FL,Customer 507,iPhone,Referred to Servicer,KarenCase 604,Inbound Call,5.3.10 8:26,5.3.10 8:27,FL,Customer 508,iPhone,Referred to Servicer,MaryCase 605,Inbound Call,4.3.10 15:06,4.3.10 15:10,BL,Customer 509,iPhone,Referred to Servicer,SteveCase 606,Inbound Call,7.3.10 9:14,7.3.10 9:15,FL,Customer 510,iPhone,Product Assistance,WilCase 607,Inbound Call,5.3.10 9:01,5.3.10 9:03,FL,Customer 511,iPhone,Referred to Servicer,JohanCase 608,Inbound Call,6.3.10 16:48,6.3.10 16:50,BL,Customer 512,iPhone,Referred to Servicer,SteveCase 609,Inbound Call,18.3.10 8:34,18.3.10 8:36,FL,Customer 513,iPhone,Product Assistance,HenkCase 610,Inbound Call,18.3.10 9:42,18.3.10 9:46,FL,Customer 514,iPhone,Product Assistance,SusiCase 611,Handle Email,7.3.10 7:24,7.3.10 7:37,FL,Customer 515,MacBook Pro,Product Assistance,SamuilCase 611,Call Outbound,7.3.10 7:40,7.3.10 7:41,FL,Customer 515,MacBook Pro,Product Assistance,SamuilCase 612,Inbound Call,4.3.10 15:38,4.3.10 15:39,FL,Customer 516,MacBook Pro,Referred to Servicer,JochemCase 613,Inbound Call,25.3.10 11:11,25.3.10 11:12,FL,Customer 517,MacBook Pro,Referred to Servicer,MichaelCase 613,Handle Case,25.3.10 14:25,25.3.10 14:26,FL,Customer 517,MacBook Pro,Referred to Servicer,MichaelCase 614,Inbound Call,21.3.10 7:41,21.3.10 7:45,FL,Customer 518,MacBook Pro,Product Assistance,IrenaCase 615,Inbound Call,21.3.10 11:23,21.3.10 11:29,FL,Customer 519,MacBook Pro,Product Assistance,KennyCase 615,Inbound Call,21.3.10 14:28,21.3.10 14:32,FL,Customer 519,MacBook Pro,Product Assistance,TonCase 616,Inbound Call,4.3.10 15:25,4.3.10 15:28,FL,Customer 520,iPhone,Referred to Servicer,MoniqueCase 616,Inbound Call,4.3.10 17:52,4.3.10 17:59,FL,Customer 520,iPhone,Referred to Servicer,TonCase 617,Inbound Call,13.3.10 16:34,13.3.10 16:35,FL,Customer 521,MacBook Pro,Referred to Servicer,TonCase 618,Inbound Call,14.3.10 16:29,14.3.10 16:30,FL,Customer 522,iPhone,Referred to Servicer,KarenCase 619,Inbound Call,7.3.10 16:28,7.3.10 16:30,FL,Customer 523,MacBook Pro,Product Assistance,TonCase 620,Inbound Call,8.3.10 9:41,8.3.10 9:54,FL,Customer 524,iPhone,Product Assistance,ErikCase 621,Inbound Email,31.3.10 10:18,3.4.10 10:27,FL,Customer 525,iPhone,Product Assistance,SteffiCase 621,Email Outbound,3.4.10 10:29,3.4.10 10:33,FL,Customer 525,iPhone,Product Assistance,SteffiCase 621,Handle Email,3.4.10 10:33,3.4.10 10:33,FL,Customer 525,iPhone,Product Assistance,SteffiCase 622,Inbound Call,26.3.10 7:52,26.3.10 7:55,FL,Customer 526,iPhone,Referred to Servicer,KennyCase 623,Inbound Call,22.3.10 17:24,22.3.10 17:27,FL,Customer 527,iPhone,Referred to Servicer,MichaelCase 624,Inbound Call,5.3.10 6:25,5.3.10 6:27,BL,Customer 528,MacBook Pro,Referred to Servicer,MathiasCase 625,Inbound Call,26.3.10 11:44,26.3.10 11:46,FL,Customer 3,iPhone,Product Assistance,MichaelCase 626,Inbound Call,28.3.10 8:20,28.3.10 8:26,FL,Customer 529,iPhone,Product Assistance,RichardCase 627,Inbound Call,25.3.10 16:31,25.3.10 16:33,FL,Customer 3,MacBook Pro,Referred to Servicer,MichaelCase 628,Inbound Call,23.3.10 9:09,23.3.10 9:11,FL,Customer 530,iPhone,Referred to Servicer,JochemCase 629,Inbound Call,22.3.10 14:10,22.3.10 14:12,FL,Customer 531,iPhone,Referred to Servicer,NancyCase 630,Inbound Email,3.3.10 20:00,5.3.10 12:29,FL,Customer 532,MacBook Pro,Product Assistance,SamuilCase 630,Inbound Email,5.3.10 12:36,5.3.10 12:36,FL,Customer 532,MacBook Pro,Product Assistance,SamuilCase 630,Email Outbound,5.3.10 12:36,5.3.10 12:37,FL,Customer 532,MacBook Pro,Product Assistance,SamuilCase 631,Inbound Call,12.3.10 8:52,12.3.10 8:53,FL,Customer 533,MacBook Pro,Referred to Servicer,HenkCase 631,Inbound Call,12.3.10 9:18,12.3.10 9:20,FL,Customer 533,MacBook Pro,Referred to Servicer,DavidCase 632,Inbound Call,6.3.10 12:42,6.3.10 12:43,FL,Customer 534,iPhone,Product Assistance,MoniqueCase 633,Inbound Call,18.3.10 10:34,18.3.10 10:35,FL,Customer 535,iPhone,Product Assistance,HenkCase 634,Inbound Call,26.3.10 18:00,26.3.10 18:01,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 635,Inbound Call,6.3.10 16:05,6.3.10 16:06,FL,Customer 3,iPhone,Product Assistance,MaryCase 636,Inbound Call,6.3.10 16:06,6.3.10 16:19,FL,Customer 536,iPhone,Referred to Servicer,HaroldCase 636,Inbound Call,7.3.10 9:30,7.3.10 9:34,FL,Customer 536,iPhone,Referred to Servicer,DavidCase 636,Handle Case,7.3.10 11:52,7.3.10 11:53,BL,Customer 536,iPhone,Referred to Servicer,StephanieCase 637,Inbound Call,28.3.10 7:49,28.3.10 7:51,FL,Customer 537,iPhone,Product Assistance,ErikCase 638,Inbound Call,7.3.10 11:18,7.3.10 11:20,FL,Customer 538,iPhone,Product Assistance,KennyCase 639,Inbound Email,19.3.10 13:55,20.3.10 7:00,FL,Customer 539,MacBook Pro,Product Assistance,SamuilCase 639,Inbound Email,20.3.10 7:04,20.3.10 7:04,FL,Customer 539,MacBook Pro,Product Assistance,SamuilCase 639,Email Outbound,20.3.10 7:04,20.3.10 7:05,FL,Customer 539,MacBook Pro,Product Assistance,SamuilCase 640,Inbound Call,25.3.10 8:33,25.3.10 8:35,FL,Customer 540,iPhone,Referred to Servicer,DavidCase 640,Inbound Call,25.3.10 8:39,25.3.10 8:40,FL,Customer 540,iPhone,Referred to Servicer,MaryCase 641,Inbound Call,28.3.10 9:12,28.3.10 9:12,FL,Customer 541,iPhone,Product Assistance,SamuilCase 642,Inbound Call,18.3.10 8:21,18.3.10 8:24,FL,Customer 542,MacBook Pro,Referred to Servicer,WilCase 643,Inbound Email,27.3.10 11:18,28.3.10 7:18,FL,Customer 543,MacBook Pro,Product Assistance,SamuilCase 643,Call Outbound,28.3.10 7:30,28.3.10 7:31,FL,Customer 543,MacBook Pro,Product Assistance,SamuilCase 643,Inbound Email,28.3.10 7:43,28.3.10 7:43,FL,Customer 543,MacBook Pro,Product Assistance,SamuilCase 643,Call Outbound,28.3.10 7:43,28.3.10 7:43,FL,Customer 543,MacBook Pro,Product Assistance,SamuilCase 644,Inbound Call,18.3.10 8:02,18.3.10 8:04,FL,Customer 544,iPhone,Referred to Servicer,IrenaCase 645,Inbound Call,11.3.10 9:00,11.3.10 9:02,FL,Customer 545,iPhone,Product Assistance,MaryCase 645,Inbound Call,11.3.10 9:04,11.3.10 9:05,FL,Customer 545,iPhone,Product Assistance,IrenaCase 646,Inbound Call,9.3.10 8:51,9.3.10 9:07,FL,Customer 546,iPhone,Product Assistance,SamuilCase 646,Inbound Call,9.3.10 14:02,9.3.10 14:10,FL,Customer 546,iPhone,Product Assistance,NancyCase 646,Handle Case,9.3.10 14:35,9.3.10 14:36,FL,Customer 546,iPhone,Product Assistance,HaroldCase 646,Handle Case,11.3.10 7:49,11.3.10 7:49,FL,Customer 546,iPhone,Product Assistance,DavidCase 646,Call Outbound,4.4.10 14:19,4.4.10 14:19,FL,Customer 546,iPhone,Product Assistance,DavidCase 646,Call Outbound,5.4.10 8:30,5.4.10 8:33,FL,Customer 546,iPhone,Product Assistance,DavidCase 647,Inbound Call,13.3.10 12:23,13.3.10 12:25,FL,Customer 3,iPhone,Product Assistance,IrenaCase 648,Inbound Call,19.3.10 16:03,19.3.10 16:04,FL,Customer 547,MacBook Pro,Referred to Servicer,KarenCase 649,Inbound Call,6.3.10 7:45,6.3.10 7:47,FL,Customer 548,iPhone,Referred to Servicer,WilCase 650,Inbound Call,2.3.10 7:58,2.3.10 8:12,FL,Customer 549,iPhone,Product Assistance,JohanCase 651,Inbound Call,28.3.10 16:14,28.3.10 16:16,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 651,Handle Case,28.3.10 16:16,28.3.10 16:17,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 652,Inbound Call,30.3.10 8:36,30.3.10 8:43,FL,Customer 550,iPhone,Referred to Servicer,SusiCase 652,Inbound Call,3.4.10 17:57,3.4.10 18:00,FL,Customer 550,iPhone,Referred to Servicer,AnneCase 653,Inbound Call,8.3.10 11:04,8.3.10 11:06,FL,Customer 551,iPhone,Product Assistance,ErikCase 654,Inbound Call,25.3.10 12:50,25.3.10 12:59,FL,Customer 552,iPhone,Product Assistance,RichardCase 655,Inbound Call,8.3.10 6:31,8.3.10 6:40,FL,Customer 553,iPhone,Referred to Servicer,RichardCase 656,Inbound Call,18.3.10 17:14,18.3.10 17:16,FL,Customer 554,MacBook Pro,Referred to Servicer,MoniqueCase 657,Inbound Call,19.3.10 8:46,19.3.10 8:49,FL,Customer 555,iPhone,Referred to Servicer,SusiCase 658,Inbound Call,5.3.10 15:32,5.3.10 15:41,FL,Customer 556,iPhone,Product Assistance,JochemCase 658,Inbound Call,15.4.10 9:19,15.4.10 9:22,FL,Customer 556,iPhone,Product Assistance,ClarkCase 659,Inbound Email,20.3.10 18:40,21.3.10 11:40,FL,Customer 557,iPhone,Product Assistance,JochemCase 659,Call Outbound,21.3.10 11:41,21.3.10 11:43,FL,Customer 557,iPhone,Product Assistance,JochemCase 659,Email Outbound,21.3.10 12:06,21.3.10 12:14,FL,Customer 557,iPhone,Product Assistance,JochemCase 659,Email Outbound,21.3.10 12:14,21.3.10 12:15,FL,Customer 557,iPhone,Product Assistance,JochemCase 660,Inbound Call,5.3.10 14:14,5.3.10 14:18,FL,Customer 558,MacBook Pro,Referred to Servicer,TonCase 661,Inbound Call,6.3.10 16:09,6.3.10 16:10,BL,Customer 559,iPhone,Referred to Servicer,SteveCase 662,Inbound Email,13.3.10 9:49,18.3.10 6:44,FL,Customer 560,iPhone,Referred to Servicer,SamuilCase 662,Email Outbound,18.3.10 6:46,18.3.10 6:49,FL,Customer 560,iPhone,Referred to Servicer,SamuilCase 662,Handle Email,18.3.10 6:49,18.3.10 6:49,FL,Customer 560,iPhone,Referred to Servicer,SamuilCase 662,Inbound Email,18.3.10 10:58,19.3.10 13:16,FL,Customer 560,iPhone,Referred to Servicer,SteffiCase 662,Email Outbound,19.3.10 13:25,19.3.10 13:31,FL,Customer 560,iPhone,Referred to Servicer,SteffiCase 662,Email Outbound,19.3.10 13:31,19.3.10 13:32,FL,Customer 560,iPhone,Referred to Servicer,SteffiCase 662,Inbound Email,29.3.10 12:23,1.4.10 15:00,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Handle Email,1.4.10 15:00,1.4.10 15:03,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Email Outbound,1.4.10 15:03,1.4.10 15:04,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Handle Email,1.4.10 15:04,1.4.10 15:04,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Inbound Email,1.4.10 15:19,4.4.10 10:49,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Email Outbound,4.4.10 10:54,4.4.10 10:57,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 662,Email Outbound,4.4.10 10:57,4.4.10 10:58,FL,Customer 560,iPhone,Referred to Servicer,JochemCase 663,Inbound Call,16.3.10 9:44,16.3.10 9:50,FL,Customer 561,MacBook Pro,Referred to Servicer,ClarkCase 663,Inbound Call,18.3.10 11:12,18.3.10 11:16,FL,Customer 561,MacBook Pro,Referred to Servicer,WilCase 663,Handle Case,19.3.10 7:14,19.3.10 7:17,BL,Customer 561,MacBook Pro,Referred to Servicer,MathiasCase 663,Inbound Call,25.3.10 10:41,25.3.10 10:44,FL,Customer 561,MacBook Pro,Referred to Servicer,JohanCase 663,Inbound Call,28.3.10 18:02,28.3.10 18:04,FL,Customer 561,MacBook Pro,Referred to Servicer,TonCase 663,Inbound Call,3.4.10 15:15,3.4.10 15:21,FL,Customer 561,MacBook Pro,Referred to Servicer,ClarkCase 664,Inbound Call,18.3.10 17:23,18.3.10 17:25,FL,Customer 562,iPhone,Referred to Servicer,MoniqueCase 665,Inbound Call,21.3.10 9:09,21.3.10 9:14,FL,Customer 563,MacBook Pro,Referred to Servicer,IrenaCase 666,Inbound Email,22.3.10 21:45,25.3.10 11:50,FL,Customer 564,MacBook Pro,Referred to Servicer,JochemCase 666,Email Outbound,25.3.10 11:52,25.3.10 11:55,FL,Customer 564,MacBook Pro,Referred to Servicer,JochemCase 666,Handle Email,25.3.10 11:55,25.3.10 11:55,FL,Customer 564,MacBook Pro,Referred to Servicer,JochemCase 667,Inbound Call,18.3.10 17:19,18.3.10 17:21,FL,Customer 3,iPhone,Product Assistance,NancyCase 668,Inbound Call,29.3.10 15:40,29.3.10 15:42,FL,Customer 565,iPhone,Referred to Servicer,MichaelCase 669,Inbound Email,6.3.10 15:19,8.3.10 10:31,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Inbound Email,8.3.10 10:33,8.3.10 10:33,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Call Outbound,8.3.10 10:33,8.3.10 10:33,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Call Outbound,13.3.10 10:35,13.3.10 10:37,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Call Outbound,14.3.10 11:17,14.3.10 11:31,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Email Outbound,14.3.10 11:33,14.3.10 11:34,FL,Customer 566,MacBook Pro,Product Assistance,SamuilCase 669,Call Outbound,18.3.10 16:23,18.3.10 16:23,FL,Customer 566,MacBook Pro,Product Assistance,SteffiCase 669,Call Outbound,18.3.10 16:27,18.3.10 16:28,FL,Customer 566,MacBook Pro,Product Assistance,SteffiCase 669,Handle Case,18.3.10 17:29,18.3.10 17:32,FL,Customer 566,MacBook Pro,Product Assistance,SteffiCase 670,Inbound Call,21.3.10 7:23,21.3.10 7:31,FL,Customer 567,iPhone,Referred to Servicer,SusiCase 671,Inbound Call,29.3.10 16:55,29.3.10 17:16,FL,Customer 568,MacBook Pro,Product Assistance,ChristianCase 672,Inbound Call,28.3.10 16:01,28.3.10 16:05,FL,Customer 569,iPhone,Product Assistance,WilCase 673,Inbound Call,26.3.10 9:58,26.3.10 10:07,FL,Customer 570,MacBook Pro,Referred to Servicer,FredCase 673,Inbound Call,26.3.10 11:09,26.3.10 11:17,FL,Customer 570,MacBook Pro,Referred to Servicer,RichardCase 674,Inbound Call,14.3.10 9:48,14.3.10 9:51,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 675,Inbound Call,15.3.10 13:23,15.3.10 13:31,FL,Customer 571,MacBook Pro,Referred to Servicer,ClarkCase 675,Handle Case,18.3.10 7:56,18.3.10 7:58,BL,Customer 571,MacBook Pro,Referred to Servicer,MathiasCase 676,Inbound Call,25.3.10 11:07,25.3.10 11:09,FL,Customer 572,iPhone,Referred to Servicer,KarenCase 677,Inbound Call,6.3.10 10:59,6.3.10 11:01,FL,Customer 573,iPhone,Referred to Servicer,ErikCase 678,Inbound Call,29.3.10 14:35,29.3.10 14:40,FL,Customer 574,iPhone,Product Assistance,WilCase 679,Inbound Call,26.3.10 9:29,26.3.10 9:30,FL,Customer 575,MacBook Pro,Referred to Servicer,HenkCase 679,Inbound Call,26.3.10 9:40,26.3.10 9:41,FL,Customer 575,MacBook Pro,Referred to Servicer,WilCase 679,Inbound Call,27.3.10 10:01,27.3.10 10:05,FL,Customer 575,MacBook Pro,Referred to Servicer,HelenCase 680,Inbound Call,19.3.10 8:46,19.3.10 8:48,FL,Customer 576,iPhone,Product Assistance,KarenCase 681,Inbound Call,14.3.10 17:35,14.3.10 17:40,FL,Customer 577,iPhone,Referred to Servicer,AnneCase 681,Inbound Call,15.3.10 8:26,15.3.10 8:31,FL,Customer 577,iPhone,Referred to Servicer,WilCase 681,Handle Case,15.3.10 16:51,15.3.10 16:57,BL,Customer 577,iPhone,Referred to Servicer,SteveCase 681,Inbound Call,19.3.10 10:35,19.3.10 10:42,FL,Customer 577,iPhone,Referred to Servicer,SusiCase 681,Handle Case,19.3.10 14:53,19.3.10 14:53,FL,Customer 577,iPhone,Referred to Servicer,WilCase 682,Inbound Call,29.3.10 16:07,29.3.10 16:10,FL,Customer 578,iPhone,Product Assistance,MoniqueCase 682,Email Outbound,3.4.10 17:13,3.4.10 17:13,FL,Customer 578,iPhone,Product Assistance,MoniqueCase 682,Email Outbound,3.4.10 17:20,3.4.10 17:21,FL,Customer 578,iPhone,Product Assistance,MoniqueCase 683,Inbound Call,26.3.10 13:16,26.3.10 13:41,FL,Customer 579,MacBook Pro,Product Assistance,TonCase 683,Handle Case,26.3.10 14:41,26.3.10 14:43,FL,Customer 579,MacBook Pro,Product Assistance,TonCase 684,Inbound Call,19.3.10 14:15,19.3.10 14:17,FL,Customer 580,MacBook Pro,Referred to Servicer,ChristianCase 685,Inbound Email,27.3.10 7:40,27.3.10 14:21,FL,Customer 581,iPhone,Product Assistance,SamuilCase 685,Email Outbound,27.3.10 14:22,27.3.10 14:23,FL,Customer 581,iPhone,Product Assistance,SamuilCase 685,Handle Email,27.3.10 14:23,27.3.10 14:23,FL,Customer 581,iPhone,Product Assistance,SamuilCase 686,Inbound Call,25.3.10 13:36,25.3.10 13:38,FL,Customer 582,iPhone,Referred to Servicer,ChristianCase 687,Inbound Call,7.3.10 12:20,7.3.10 12:22,FL,Customer 583,iPhone,Referred to Servicer,MajaCase 688,Inbound Email,5.3.10 10:02,7.3.10 10:13,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 688,Handle Email,7.3.10 10:18,7.3.10 13:35,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 688,Call Outbound,7.3.10 13:38,7.3.10 13:40,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 688,Email Outbound,7.3.10 13:40,7.3.10 13:44,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 688,Handle Case,7.3.10 13:44,7.3.10 13:44,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 689,Handle Email,3.4.10 13:42,3.4.10 13:43,FL,Customer 585,iPhone,Referred to Servicer,JochemCase 689,Handle Email,3.4.10 13:47,3.4.10 13:47,FL,Customer 585,iPhone,Referred to Servicer,JochemCase 690,Inbound Call,15.3.10 16:58,15.3.10 17:02,FL,Customer 586,MacBook Pro,Product Assistance,ClarkCase 690,Inbound Call,15.3.10 17:07,15.3.10 17:07,FL,Customer 586,MacBook Pro,Product Assistance,BarbaraCase 691,Inbound Call,18.3.10 12:07,18.3.10 12:09,FL,Customer 587,MacBook Pro,Referred to Servicer,JohanCase 692,Inbound Call,11.3.10 8:53,11.3.10 9:00,FL,Customer 588,iPhone,Referred to Servicer,RichardCase 693,Inbound Call,20.3.10 10:00,20.3.10 10:01,FL,Customer 589,iPhone,Referred to Servicer,ChristianCase 694,Inbound Call,25.3.10 12:39,25.3.10 12:41,FL,Customer 590,MacBook Pro,Product Assistance,AnneCase 695,Inbound Call,6.3.10 14:20,6.3.10 14:24,FL,Customer 591,iPhone,Referred to Servicer,WilCase 696,Inbound Call,20.3.10 17:44,20.3.10 17:47,BL,Customer 592,iPhone,Product Assistance,SteveCase 697,Inbound Call,27.3.10 11:34,27.3.10 11:39,FL,Customer 593,iPhone,Referred to Servicer,SusiCase 697,Inbound Call,12.4.10 11:11,12.4.10 11:14,FL,Customer 593,iPhone,Referred to Servicer,AnneCase 698,Inbound Call,11.3.10 12:49,11.3.10 12:51,FL,Customer 594,iPhone,Referred to Servicer,RichardCase 699,Inbound Email,2.3.10 22:20,5.3.10 13:55,FL,Customer 595,iPhone,Product Assistance,JochemCase 699,Call Outbound,5.3.10 13:56,5.3.10 13:58,FL,Customer 595,iPhone,Product Assistance,JochemCase 699,Call Outbound,6.3.10 13:15,6.3.10 13:20,FL,Customer 595,iPhone,Product Assistance,JochemCase 699,Handle Email,6.3.10 13:20,6.3.10 13:20,FL,Customer 595,iPhone,Product Assistance,JochemCase 700,Inbound Call,15.3.10 6:38,15.3.10 6:39,FL,Customer 596,iPhone,Referred to Servicer,SamuilCase 701,Inbound Call,28.3.10 7:32,28.3.10 7:35,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 702,Inbound Call,26.3.10 15:54,26.3.10 16:01,FL,Customer 597,MacBook Pro,Product Assistance,MichaelCase 702,Inbound Call,26.3.10 17:38,26.3.10 17:39,FL,Customer 597,MacBook Pro,Product Assistance,HaroldCase 702,Handle Case,27.3.10 10:20,27.3.10 10:20,FL,Customer 597,MacBook Pro,Product Assistance,DavidCase 702,Call Outbound,17.4.10 14:15,17.4.10 14:17,FL,Customer 597,MacBook Pro,Product Assistance,KarenCase 703,Inbound Call,29.3.10 17:13,29.3.10 17:16,FL,Customer 598,iPhone,Referred to Servicer,ClarkCase 704,Inbound Call,7.3.10 17:13,7.3.10 17:16,FL,Customer 599,iPhone,Referred to Servicer,MichaelCase 704,Handle Case,9.3.10 14:19,9.3.10 14:21,FL,Customer 599,iPhone,Referred to Servicer,HaroldCase 704,Handle Case,11.3.10 7:46,11.3.10 7:47,FL,Customer 599,iPhone,Referred to Servicer,DavidCase 704,Call Outbound,4.4.10 14:13,4.4.10 14:15,FL,Customer 599,iPhone,Referred to Servicer,DavidCase 705,Inbound Email,28.3.10 16:13,1.4.10 11:21,FL,Customer 600,iPhone,Product Assistance,SteffiCase 705,Email Outbound,1.4.10 11:26,1.4.10 11:39,FL,Customer 600,iPhone,Product Assistance,SteffiCase 705,Email Outbound,1.4.10 11:39,1.4.10 11:40,FL,Customer 600,iPhone,Product Assistance,SteffiCase 706,Inbound Call,7.3.10 17:20,7.3.10 17:29,FL,Customer 601,MacBook Pro,Referred to Servicer,TonCase 706,Inbound Call,4.4.10 15:52,4.4.10 15:56,FL,Customer 601,MacBook Pro,Referred to Servicer,AnneCase 707,Inbound Call,11.3.10 11:39,11.3.10 11:40,FL,Customer 602,iPhone,Referred to Servicer,HenkCase 707,Inbound Call,11.3.10 11:44,11.3.10 11:45,FL,Customer 602,iPhone,Referred to Servicer,WilCase 708,Inbound Call,21.3.10 7:38,21.3.10 7:41,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 709,Inbound Call,29.3.10 15:39,29.3.10 15:41,FL,Customer 603,iPhone,Product Assistance,AnneCase 710,Inbound Call,25.3.10 16:16,25.3.10 16:22,FL,Customer 604,MacBook Pro,Referred to Servicer,SteffiCase 711,Inbound Call,8.3.10 9:43,8.3.10 9:56,FL,Customer 605,MacBook Pro,Referred to Servicer,SusiCase 712,Inbound Call,6.3.10 16:12,6.3.10 16:14,FL,Customer 606,MacBook Pro,Referred to Servicer,MaryCase 712,Inbound Call,6.3.10 16:19,6.3.10 16:23,FL,Customer 606,MacBook Pro,Referred to Servicer,AnneCase 712,Handle Case,7.3.10 7:35,7.3.10 7:36,BL,Customer 606,MacBook Pro,Referred to Servicer,MathiasCase 712,Inbound Call,7.3.10 13:23,7.3.10 13:23,FL,Customer 606,MacBook Pro,Referred to Servicer,WilCase 713,Inbound Call,25.3.10 11:17,25.3.10 11:18,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 714,Inbound Call,12.3.10 16:36,12.3.10 16:42,BL,Customer 607,iPhone,Referred to Servicer,SteveCase 715,Inbound Call,14.3.10 7:41,14.3.10 7:43,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 716,Inbound Call,15.3.10 10:08,15.3.10 10:09,FL,Customer 608,MacBook Pro,Referred to Servicer,JohanCase 717,Inbound Call,29.3.10 11:56,29.3.10 12:13,FL,Customer 609,iPhone,Referred to Servicer,TonCase 717,Handle Case,2.4.10 13:57,2.4.10 13:58,FL,Customer 609,iPhone,Referred to Servicer,TonCase 718,Inbound Call,4.3.10 15:39,4.3.10 15:40,FL,Customer 3,iPhone,Product Assistance,ClarkCase 719,Inbound Call,21.3.10 16:08,21.3.10 16:12,FL,Customer 610,iPhone,Product Assistance,TonCase 720,Inbound Call,7.3.10 11:57,7.3.10 12:00,FL,Customer 3,iPhone,Product Assistance,KennyCase 721,Inbound Call,4.3.10 13:18,4.3.10 13:20,FL,Customer 3,iPhone,Product Assistance,SamuilCase 722,Inbound Call,14.3.10 14:48,14.3.10 14:49,FL,Customer 3,iPhone,Product Assistance,ChristianCase 723,Inbound Call,5.3.10 12:43,5.3.10 12:45,FL,Customer 611,iPhone,Product Assistance,MoniqueCase 724,Inbound Call,25.3.10 17:41,25.3.10 17:42,FL,Customer 612,iPhone,Product Assistance,MoniqueCase 724,Inbound Call,18.4.10 14:05,18.4.10 14:06,FL,Customer 612,iPhone,Product Assistance,PatrickCase 725,Inbound Call,9.3.10 10:16,9.3.10 10:17,FL,Customer 613,iPhone,Product Assistance,ChristianCase 726,Inbound Call,5.3.10 17:19,5.3.10 17:22,FL,Customer 614,iPhone,Product Assistance,AnneCase 727,Inbound Call,13.3.10 10:48,13.3.10 10:51,FL,Customer 615,iPhone,Referred to Servicer,JohanCase 728,Inbound Call,27.3.10 13:16,27.3.10 13:22,FL,Customer 616,MacBook Pro,Referred to Servicer,ChristianCase 728,Inbound Call,27.3.10 13:24,27.3.10 13:31,FL,Customer 616,MacBook Pro,Referred to Servicer,HaroldCase 728,Inbound Call,27.3.10 13:33,27.3.10 13:44,FL,Customer 616,MacBook Pro,Referred to Servicer,MoniqueCase 728,Handle Case,29.3.10 13:43,29.3.10 13:45,FL,Customer 616,MacBook Pro,Referred to Servicer,MoniqueCase 728,Call Outbound,2.4.10 14:03,2.4.10 14:04,FL,Customer 616,MacBook Pro,Referred to Servicer,MoniqueCase 729,Inbound Call,21.3.10 9:32,21.3.10 9:32,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 730,Inbound Call,26.3.10 13:30,26.3.10 13:32,FL,Customer 3,MacBook Pro,Product Assistance,ClarkCase 731,Inbound Call,25.3.10 15:13,25.3.10 15:28,FL,Customer 617,iPhone,Product Assistance,NancyCase 731,Handle Case,27.3.10 12:40,27.3.10 12:42,FL,Customer 617,iPhone,Product Assistance,NancyCase 732,Inbound Call,21.3.10 15:44,21.3.10 15:45,FL,Customer 3,iPhone,Product Assistance,TonCase 733,Inbound Call,13.3.10 17:46,13.3.10 18:02,FL,Customer 618,iPhone,Referred to Servicer,TonCase 733,Handle Case,14.3.10 7:21,14.3.10 7:29,BL,Customer 618,iPhone,Referred to Servicer,MarianneCase 733,Inbound Call,14.3.10 12:06,14.3.10 12:14,FL,Customer 618,iPhone,Referred to Servicer,TonCase 733,Inbound Call,14.3.10 16:49,14.3.10 16:56,FL,Customer 618,iPhone,Referred to Servicer,TonCase 733,Inbound Call,15.3.10 17:23,15.3.10 17:24,FL,Customer 618,iPhone,Referred to Servicer,MoniqueCase 733,Inbound Call,18.3.10 17:40,18.3.10 17:45,BL,Customer 618,iPhone,Referred to Servicer,SteveCase 734,Inbound Email,26.3.10 21:42,28.3.10 12:11,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Call Outbound,28.3.10 12:17,28.3.10 12:27,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Handle Case,28.3.10 12:27,28.3.10 12:32,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Call Outbound,28.3.10 12:32,28.3.10 12:32,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Inbound Email,28.3.10 12:37,28.3.10 12:37,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Email Outbound,2.4.10 13:13,2.4.10 13:13,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Inbound Email,2.4.10 13:14,2.4.10 13:14,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Handle Email,2.4.10 13:19,2.4.10 13:26,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Handle Case,3.4.10 14:19,3.4.10 14:22,BL,Customer 619,MacBook Pro,Product Assistance,TeaCase 734,Handle Case,4.4.10 9:43,4.4.10 9:44,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Call Outbound,4.4.10 13:27,4.4.10 13:30,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Call Outbound,4.4.10 13:40,4.4.10 13:40,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Call Outbound,5.4.10 13:16,5.4.10 13:18,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 734,Inbound Email,6.4.10 9:01,9.4.10 6:33,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Handle Case,9.4.10 6:33,9.4.10 6:37,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Handle Email,9.4.10 6:38,9.4.10 6:38,FL,Customer 619,MacBook Pro,Product Assistance,MariskaCase 734,Handle Case,9.4.10 6:39,9.4.10 6:40,FL,Customer 619,MacBook Pro,Product Assistance,JochemCase 735,Inbound Call,4.3.10 10:38,4.3.10 10:41,FL,Customer 620,iPhone,Product Assistance,MichaelCase 736,Inbound Email,29.3.10 10:11,1.4.10 12:03,FL,Customer 621,iPhone,Referred to Servicer,MaryCase 736,Handle Case,1.4.10 12:21,1.4.10 13:40,FL,Customer 621,iPhone,Referred to Servicer,MaryCase 736,Call Outbound,1.4.10 13:45,1.4.10 13:46,FL,Customer 621,iPhone,Referred to Servicer,MaryCase 736,Inbound Email,1.4.10 13:50,1.4.10 13:50,FL,Customer 621,iPhone,Referred to Servicer,MaryCase 736,Call Outbound,1.4.10 13:50,1.4.10 13:50,FL,Customer 621,iPhone,Referred to Servicer,MaryCase 737,Inbound Call,4.3.10 9:00,4.3.10 9:03,FL,Customer 622,iPhone,Referred to Servicer,IrenaCase 738,Inbound Call,29.3.10 6:23,29.3.10 6:27,FL,Customer 623,iPhone,Referred to Servicer,SamuilCase 739,Inbound Email,17.3.10 20:06,18.3.10 7:45,FL,Customer 624,iPhone,Product Assistance,SusiCase 739,Handle Email,18.3.10 7:45,18.3.10 7:48,FL,Customer 624,iPhone,Product Assistance,SusiCase 739,Email Outbound,18.3.10 7:48,18.3.10 7:50,FL,Customer 624,iPhone,Product Assistance,SusiCase 740,Inbound Call,18.3.10 10:37,18.3.10 10:38,FL,Customer 3,iPhone,Product Assistance,HenkCase 741,Inbound Call,5.3.10 12:19,5.3.10 12:20,FL,Customer 625,iPhone,Product Assistance,TonCase 742,Inbound Call,15.3.10 7:33,15.3.10 7:34,FL,Customer 626,iPhone,Referred to Servicer,MajaCase 743,Inbound Email,5.3.10 16:16,7.3.10 13:10,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Call Outbound,7.3.10 13:15,7.3.10 13:16,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Inbound Email,7.3.10 13:21,7.3.10 13:21,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Call Outbound,8.3.10 12:33,8.3.10 12:33,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Call Outbound,12.3.10 11:48,12.3.10 11:50,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Call Outbound,12.3.10 11:52,12.3.10 11:52,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Inbound Call,26.3.10 9:36,26.3.10 9:40,FL,Customer 627,iPhone,Product Assistance,MaryCase 743,Inbound Call,26.3.10 9:41,26.3.10 9:48,FL,Customer 627,iPhone,Product Assistance,SamuilCase 743,Inbound Call,2.4.10 17:43,2.4.10 17:52,FL,Customer 627,iPhone,Product Assistance,HaroldCase 743,Handle Case,2.4.10 17:52,2.4.10 17:52,FL,Customer 627,iPhone,Product Assistance,HaroldCase 743,Handle Case,3.4.10 9:46,3.4.10 9:47,FL,Customer 627,iPhone,Product Assistance,DavidCase 743,Call Outbound,25.4.10 14:14,25.4.10 14:16,FL,Customer 627,iPhone,Product Assistance,KarenCase 744,Inbound Call,27.3.10 17:14,27.3.10 17:14,FL,Customer 628,MacBook Pro,Referred to Servicer,MoniqueCase 744,Call Outbound,27.3.10 17:18,27.3.10 17:19,FL,Customer 628,MacBook Pro,Referred to Servicer,MoniqueCase 744,Call Outbound,11.4.10 12:38,11.4.10 12:39,FL,Customer 628,MacBook Pro,Referred to Servicer,MoniqueCase 744,Inbound Call,25.4.10 15:11,25.4.10 15:16,FL,Customer 628,MacBook Pro,Referred to Servicer,WilCase 745,Inbound Call,29.3.10 7:37,29.3.10 7:50,FL,Customer 629,iPhone,Referred to Servicer,FredCase 746,Inbound Call,12.3.10 8:48,12.3.10 9:03,FL,Customer 630,MacBook Pro,Product Assistance,SamuilCase 746,Inbound Call,14.3.10 9:08,14.3.10 9:11,FL,Customer 630,MacBook Pro,Product Assistance,IrenaCase 746,Inbound Call,14.3.10 15:58,14.3.10 15:58,FL,Customer 630,MacBook Pro,Product Assistance,ClarkCase 747,Inbound Call,4.3.10 10:50,4.3.10 10:52,FL,Customer 3,iPhone,Product Assistance,IrenaCase 748,Inbound Call,26.3.10 15:40,26.3.10 15:52,FL,Customer 631,iPhone,Referred to Servicer,TonCase 749,Inbound Call,5.3.10 10:28,5.3.10 10:29,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 750,Inbound Call,27.3.10 17:02,27.3.10 17:04,FL,Customer 632,iPhone,Product Assistance,MoniqueCase 751,Inbound Call,25.3.10 10:49,25.3.10 10:56,FL,Customer 633,iPhone,Referred to Servicer,KarenCase 752,Inbound Call,25.3.10 11:49,25.3.10 11:52,FL,Customer 634,iPhone,Referred to Servicer,WilCase 753,Inbound Call,18.3.10 17:21,18.3.10 17:25,FL,Customer 635,iPhone,Referred to Servicer,HaroldCase 753,Handle Case,19.3.10 9:36,19.3.10 9:38,FL,Customer 635,iPhone,Referred to Servicer,HaroldCase 754,Inbound Call,28.3.10 15:55,28.3.10 15:57,FL,Customer 636,MacBook Pro,Referred to Servicer,ChristianCase 754,Inbound Call,10.4.10 15:10,10.4.10 15:15,FL,Customer 636,MacBook Pro,Referred to Servicer,WilCase 755,Inbound Call,12.3.10 10:40,12.3.10 10:42,FL,Customer 637,MacBook Pro,Referred to Servicer,HenkCase 756,Handle Email,8.3.10 12:17,8.3.10 12:19,FL,Customer 638,iPhone,Referred to Servicer,MaryCase 756,Call Outbound,8.3.10 12:19,8.3.10 12:20,FL,Customer 638,iPhone,Referred to Servicer,MaryCase 757,Inbound Call,21.3.10 11:21,21.3.10 11:25,FL,Customer 639,iPhone,Product Assistance,MaryCase 757,Handle Case,26.3.10 11:09,26.3.10 11:12,FL,Customer 639,iPhone,Product Assistance,MaryCase 758,Inbound Call,25.3.10 8:43,25.3.10 8:48,FL,Customer 640,iPhone,Product Assistance,FredCase 758,Inbound Call,25.3.10 9:51,25.3.10 9:52,FL,Customer 640,iPhone,Product Assistance,FredCase 759,Inbound Email,6.3.10 17:51,8.3.10 10:04,FL,Customer 641,iPhone,Product Assistance,MaryCase 759,Email Outbound,8.3.10 10:08,8.3.10 10:10,FL,Customer 641,iPhone,Product Assistance,MaryCase 759,Handle Email,8.3.10 10:10,8.3.10 10:10,FL,Customer 641,iPhone,Product Assistance,MaryCase 760,Inbound Call,4.3.10 11:31,4.3.10 11:32,FL,Customer 642,iPhone,Referred to Servicer,WilCase 761,Inbound Call,25.3.10 7:46,25.3.10 7:59,FL,Customer 643,iPhone,Referred to Servicer,HelenCase 762,Inbound Call,22.3.10 9:27,22.3.10 9:30,FL,Customer 644,iPhone,Referred to Servicer,IrenaCase 763,Inbound Call,26.3.10 13:31,26.3.10 13:32,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 764,Inbound Call,18.3.10 9:36,18.3.10 9:37,FL,Customer 645,MacBook Pro,Referred to Servicer,SamuilCase 765,Inbound Call,22.3.10 7:46,22.3.10 7:50,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 766,Inbound Call,7.3.10 7:48,7.3.10 7:51,FL,Customer 646,iPhone,Product Assistance,ErikCase 767,Inbound Email,11.3.10 18:09,13.3.10 8:51,FL,Customer 647,iPhone,Product Assistance,SamuilCase 767,Email Outbound,13.3.10 8:54,13.3.10 9:05,FL,Customer 647,iPhone,Product Assistance,SamuilCase 767,Email Outbound,13.3.10 9:05,13.3.10 9:09,FL,Customer 647,iPhone,Product Assistance,SamuilCase 768,Inbound Call,18.3.10 10:46,18.3.10 10:50,FL,Customer 3,MacBook Pro,Referred to Servicer,SusiCase 769,Inbound Call,19.3.10 10:56,19.3.10 10:57,FL,Customer 648,iPhone,Product Assistance,MajaCase 770,Inbound Call,11.3.10 16:49,11.3.10 16:50,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 771,Handle Email,18.3.10 8:13,18.3.10 8:18,FL,Customer 649,iPhone,Product Assistance,SusiCase 771,Handle Email,18.3.10 8:20,18.3.10 8:57,FL,Customer 649,iPhone,Product Assistance,SusiCase 771,Call Outbound,18.3.10 9:00,18.3.10 9:00,FL,Customer 649,iPhone,Product Assistance,SusiCase 772,Inbound Call,22.3.10 7:54,22.3.10 7:56,FL,Customer 650,iPhone,Product Assistance,MajaCase 772,Handle Case,8.4.10 12:48,8.4.10 12:48,FL,Customer 650,iPhone,Product Assistance,MajaCase 772,Handle Case,8.4.10 12:48,8.4.10 12:49,FL,Customer 650,iPhone,Product Assistance,MajaCase 772,Inbound Call,8.4.10 13:13,8.4.10 13:15,FL,Customer 650,iPhone,Product Assistance,MichaelCase 773,Inbound Call,6.3.10 8:31,6.3.10 8:33,FL,Customer 651,iPhone,Referred to Servicer,JohanCase 774,Inbound Call,7.3.10 16:02,7.3.10 16:03,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 775,Inbound Email,13.3.10 0:17,14.3.10 14:31,FL,Customer 652,iPhone,Product Assistance,WilCase 775,Handle Email,14.3.10 14:31,14.3.10 14:40,FL,Customer 652,iPhone,Product Assistance,WilCase 775,Email Outbound,14.3.10 14:40,14.3.10 14:41,FL,Customer 652,iPhone,Product Assistance,WilCase 776,Inbound Call,22.3.10 9:11,22.3.10 9:13,FL,Customer 653,iPhone,Referred to Servicer,IrenaCase 777,Inbound Email,5.3.10 7:52,7.3.10 11:40,FL,Customer 654,iPhone,Product Assistance,SamuilCase 777,Call Outbound,7.3.10 11:47,7.3.10 11:52,FL,Customer 654,iPhone,Product Assistance,SamuilCase 777,Inbound Email,7.3.10 11:53,7.3.10 11:53,FL,Customer 654,iPhone,Product Assistance,SamuilCase 777,Email Outbound,7.3.10 11:53,7.3.10 12:25,FL,Customer 654,iPhone,Product Assistance,SamuilCase 777,Call Outbound,7.3.10 12:32,7.3.10 12:32,FL,Customer 654,iPhone,Product Assistance,SamuilCase 777,Call Outbound,8.3.10 9:52,8.3.10 9:58,FL,Customer 654,iPhone,Product Assistance,MaryCase 777,Handle Case,11.3.10 12:43,11.3.10 12:44,FL,Customer 654,iPhone,Product Assistance,MaryCase 777,Handle Case,12.3.10 10:33,12.3.10 10:35,FL,Customer 654,iPhone,Product Assistance,HaroldCase 777,Handle Case,12.3.10 11:30,12.3.10 11:31,FL,Customer 654,iPhone,Product Assistance,DavidCase 777,Call Outbound,4.4.10 14:48,4.4.10 14:49,FL,Customer 654,iPhone,Product Assistance,DavidCase 778,Inbound Call,25.3.10 16:03,25.3.10 16:09,FL,Customer 655,MacBook Pro,Referred to Servicer,HaroldCase 778,Handle Case,1.4.10 8:21,1.4.10 8:24,FL,Customer 655,MacBook Pro,Referred to Servicer,ElenaCase 779,Inbound Call,11.3.10 11:22,11.3.10 11:22,FL,Customer 656,iPhone,Product Assistance,AnneCase 780,Inbound Call,19.3.10 11:06,19.3.10 11:08,FL,Customer 657,iPhone,Product Assistance,MajaCase 781,Inbound Call,12.3.10 8:04,12.3.10 8:05,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 782,Inbound Call,30.3.10 12:17,30.3.10 12:18,FL,Customer 658,iPhone,Referred to Servicer,MaryCase 783,Inbound Call,25.3.10 8:47,25.3.10 8:48,FL,Customer 659,iPhone,Referred to Servicer,MaryCase 784,Handle Email,19.3.10 8:49,19.3.10 8:55,FL,Customer 660,iPhone,Referred to Servicer,SamuilCase 784,Handle Email,19.3.10 8:57,19.3.10 8:57,FL,Customer 660,iPhone,Referred to Servicer,SamuilCase 785,Inbound Call,26.3.10 9:08,26.3.10 9:10,FL,Customer 661,iPhone,Product Assistance,AnneCase 786,Inbound Call,11.3.10 16:34,11.3.10 16:36,FL,Customer 3,iPhone,Product Assistance,KarenCase 787,Handle Case,25.3.10 11:42,25.3.10 11:43,FL,Customer 662,iPhone,Product Assistance,SusiCase 788,Inbound Call,22.3.10 12:53,22.3.10 12:57,FL,Customer 663,iPhone,Product Assistance,MajaCase 789,Inbound Email,30.3.10 15:42,2.4.10 13:50,FL,Customer 664,iPhone,Product Assistance,MaryCase 789,Email Outbound,2.4.10 14:01,2.4.10 14:04,FL,Customer 664,iPhone,Product Assistance,MaryCase 789,Handle Email,2.4.10 14:04,2.4.10 14:04,FL,Customer 664,iPhone,Product Assistance,MaryCase 790,Inbound Call,11.3.10 13:56,11.3.10 13:57,FL,Customer 665,iPhone,Referred to Servicer,KarenCase 791,Inbound Call,13.3.10 14:10,13.3.10 14:13,FL,Customer 666,iPhone,Referred to Servicer,AnneCase 792,Handle Email,15.3.10 14:25,15.3.10 14:26,FL,Customer 667,MacBook Pro,Product Assistance,SamuilCase 792,Call Outbound,20.3.10 12:01,20.3.10 12:09,FL,Customer 667,MacBook Pro,Product Assistance,SamuilCase 792,Call Outbound,22.3.10 13:25,22.3.10 13:58,FL,Customer 667,MacBook Pro,Product Assistance,SamuilCase 792,Call Outbound,27.3.10 7:40,27.3.10 7:54,FL,Customer 667,MacBook Pro,Product Assistance,SamuilCase 793,Inbound Call,18.3.10 12:46,18.3.10 12:50,FL,Customer 668,iPhone,Referred to Servicer,TonCase 793,Inbound Call,18.3.10 13:46,18.3.10 13:51,FL,Customer 668,iPhone,Referred to Servicer,MoniqueCase 793,Inbound Call,25.3.10 12:56,25.3.10 12:57,FL,Customer 668,iPhone,Referred to Servicer,NancyCase 793,Handle Case,26.3.10 12:22,26.3.10 12:24,FL,Customer 668,iPhone,Referred to Servicer,MaryCase 794,Inbound Call,29.3.10 7:21,29.3.10 7:25,FL,Customer 669,MacBook Pro,Referred to Servicer,SamuilCase 794,Inbound Call,29.3.10 8:48,29.3.10 8:48,FL,Customer 669,MacBook Pro,Referred to Servicer,WilCase 794,Inbound Call,30.3.10 9:23,30.3.10 9:30,FL,Customer 669,MacBook Pro,Referred to Servicer,SteffiCase 794,Handle Case,1.4.10 8:01,1.4.10 8:04,BL,Customer 669,MacBook Pro,Referred to Servicer,MathiasCase 794,Inbound Call,1.4.10 13:47,1.4.10 13:50,BL,Customer 669,MacBook Pro,Referred to Servicer,SteveCase 795,Inbound Call,15.3.10 14:51,15.3.10 14:53,FL,Customer 3,iPhone,Product Assistance,TonCase 796,Inbound Call,19.3.10 9:45,19.3.10 9:56,FL,Customer 670,iPhone,Product Assistance,HenkCase 796,Handle Case,19.3.10 9:56,19.3.10 9:56,FL,Customer 670,iPhone,Product Assistance,HenkCase 797,Inbound Email,8.3.10 10:06,11.3.10 10:59,FL,Customer 671,iPhone,Product Assistance,SamuilCase 797,Handle Email,11.3.10 11:24,11.3.10 11:24,FL,Customer 671,iPhone,Product Assistance,SamuilCase 797,Call Outbound,12.3.10 12:03,12.3.10 12:05,FL,Customer 671,iPhone,Product Assistance,SamuilCase 797,Email Outbound,13.3.10 14:00,13.3.10 14:07,FL,Customer 671,iPhone,Product Assistance,SamuilCase 797,Call Outbound,13.3.10 14:07,13.3.10 14:07,FL,Customer 671,iPhone,Product Assistance,SamuilCase 797,Inbound Call,13.3.10 17:41,13.3.10 17:45,BL,Customer 671,iPhone,Product Assistance,SteveCase 798,Inbound Call,28.3.10 8:21,28.3.10 8:23,FL,Customer 672,iPhone,Product Assistance,IrenaCase 799,Inbound Call,2.3.10 9:48,2.3.10 9:52,FL,Customer 673,iPhone,Product Assistance,JohanCase 800,Inbound Call,11.3.10 7:23,11.3.10 7:27,FL,Customer 674,iPhone,Referred to Servicer,SusiCase 801,Inbound Call,7.3.10 10:36,7.3.10 10:37,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 802,Inbound Call,22.3.10 17:37,22.3.10 17:42,BL,Customer 675,MacBook Pro,Referred to Servicer,SteveCase 803,Inbound Call,28.3.10 7:44,28.3.10 7:45,FL,Customer 676,iPhone,Referred to Servicer,WilCase 803,Inbound Call,28.3.10 8:07,28.3.10 8:08,FL,Customer 676,iPhone,Referred to Servicer,IrenaCase 804,Inbound Call,28.3.10 14:20,28.3.10 14:26,FL,Customer 677,iPhone,Referred to Servicer,TonCase 805,Inbound Call,22.3.10 9:42,22.3.10 9:44,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 806,Handle Email,18.3.10 11:25,18.3.10 11:30,FL,Customer 678,MacBook Pro,Product Assistance,SamuilCase 806,Call Outbound,18.3.10 11:31,18.3.10 11:32,FL,Customer 678,MacBook Pro,Product Assistance,SamuilCase 807,Inbound Call,7.3.10 15:15,7.3.10 15:18,FL,Customer 679,iPhone,Referred to Servicer,TonCase 808,Inbound Call,18.3.10 15:45,18.3.10 15:45,FL,Customer 680,MacBook Pro,Referred to Servicer,MaryCase 809,Inbound Call,12.3.10 8:01,12.3.10 8:04,FL,Customer 681,iPhone,Referred to Servicer,RichardCase 810,Inbound Call,20.3.10 8:26,20.3.10 8:29,FL,Customer 682,MacBook Pro,Referred to Servicer,MajaCase 811,Inbound Call,20.3.10 10:09,20.3.10 10:09,FL,Customer 3,iPhone,Product Assistance,JohanCase 812,Inbound Call,20.3.10 14:40,20.3.10 14:41,FL,Customer 683,iPhone,Product Assistance,WilCase 813,Handle Email,19.3.10 10:27,19.3.10 10:33,FL,Customer 684,iPhone,Product Assistance,SamuilCase 813,Handle Email,19.3.10 10:34,19.3.10 10:34,FL,Customer 684,iPhone,Product Assistance,SamuilCase 814,Inbound Call,16.3.10 8:08,16.3.10 8:10,FL,Customer 685,iPhone,Product Assistance,WilCase 815,Inbound Call,19.3.10 12:56,19.3.10 13:00,FL,Customer 686,iPhone,Product Assistance,WilCase 815,Handle Case,21.3.10 10:19,21.3.10 10:21,FL,Customer 686,iPhone,Product Assistance,MaryCase 815,Handle Case,27.3.10 15:23,27.3.10 15:24,FL,Customer 686,iPhone,Product Assistance,MaryCase 815,Handle Case,28.3.10 11:27,28.3.10 11:27,FL,Customer 686,iPhone,Product Assistance,MaryCase 816,Inbound Email,14.3.10 21:36,18.3.10 12:02,FL,Customer 687,iPhone,Referred to Servicer,SamuilCase 816,Inbound Email,18.3.10 12:04,18.3.10 12:04,FL,Customer 687,iPhone,Referred to Servicer,SamuilCase 816,Email Outbound,18.3.10 12:04,18.3.10 12:04,FL,Customer 687,iPhone,Referred to Servicer,SamuilCase 817,Inbound Call,19.3.10 12:50,19.3.10 12:51,FL,Customer 688,MacBook Pro,Referred to Servicer,WilCase 817,Inbound Call,1.4.10 10:49,1.4.10 10:49,FL,Customer 688,MacBook Pro,Referred to Servicer,SusiCase 818,Inbound Call,25.3.10 8:07,25.3.10 8:12,FL,Customer 689,iPhone,Product Assistance,ErikCase 818,Inbound Call,25.3.10 8:30,25.3.10 8:33,FL,Customer 689,iPhone,Product Assistance,MaryCase 818,Inbound Call,27.3.10 18:07,27.3.10 18:08,FL,Customer 689,iPhone,Product Assistance,MoniqueCase 819,Inbound Email,24.3.10 15:56,25.3.10 14:57,FL,Customer 690,MacBook Pro,Referred to Servicer,MaryCase 819,Email Outbound,25.3.10 14:59,25.3.10 15:01,FL,Customer 690,MacBook Pro,Referred to Servicer,MaryCase 819,Handle Email,25.3.10 15:01,25.3.10 15:01,FL,Customer 690,MacBook Pro,Referred to Servicer,MaryCase 819,Inbound Call,22.4.10 15:17,22.4.10 15:19,FL,Customer 690,MacBook Pro,Referred to Servicer,AnneCase 820,Inbound Email,1.3.10 9:53,5.3.10 10:54,FL,Customer 691,MacBook Pro,Referred to Servicer,JochemCase 820,Email Outbound,5.3.10 11:00,5.3.10 11:08,FL,Customer 691,MacBook Pro,Referred to Servicer,JochemCase 820,Email Outbound,5.3.10 11:08,5.3.10 11:09,FL,Customer 691,MacBook Pro,Referred to Servicer,JochemCase 821,Inbound Call,11.3.10 9:12,11.3.10 9:13,FL,Customer 692,iPhone,Referred to Servicer,MajaCase 821,Inbound Call,1.4.10 9:21,1.4.10 9:24,FL,Customer 692,iPhone,Referred to Servicer,PatrickCase 821,Handle Case,1.4.10 14:04,1.4.10 14:08,FL,Customer 692,iPhone,Referred to Servicer,HaroldCase 821,Handle Case,1.4.10 15:18,1.4.10 15:19,FL,Customer 692,iPhone,Referred to Servicer,DavidCase 821,Handle Case,3.4.10 15:46,3.4.10 15:51,BL,Customer 692,iPhone,Referred to Servicer,KristinCase 821,Call Outbound,17.4.10 16:20,17.4.10 16:22,FL,Customer 692,iPhone,Referred to Servicer,KarenCase 821,Call Outbound,18.4.10 15:10,18.4.10 15:12,FL,Customer 692,iPhone,Referred to Servicer,KarenCase 822,Inbound Call,21.3.10 11:43,21.3.10 11:45,FL,Customer 693,iPhone,Product Assistance,ChristianCase 822,Inbound Call,26.4.10 14:25,26.4.10 14:32,FL,Customer 693,iPhone,Product Assistance,TonCase 823,Inbound Call,12.3.10 12:56,12.3.10 12:57,FL,Customer 3,iPhone,Product Assistance,MajaCase 824,Inbound Call,4.3.10 14:46,4.3.10 14:49,FL,Customer 694,MacBook Pro,Referred to Servicer,MoniqueCase 824,Inbound Call,4.3.10 15:52,4.3.10 15:59,FL,Customer 694,MacBook Pro,Referred to Servicer,MaryCase 824,Handle Case,5.3.10 11:53,5.3.10 11:56,FL,Customer 694,MacBook Pro,Referred to Servicer,MaryCase 824,Call Outbound,5.3.10 11:57,5.3.10 11:58,FL,Customer 694,MacBook Pro,Referred to Servicer,MaryCase 824,Handle Case,6.3.10 6:33,6.3.10 6:34,BL,Customer 694,MacBook Pro,Referred to Servicer,MathiasCase 824,Inbound Call,28.3.10 14:55,28.3.10 14:56,FL,Customer 694,MacBook Pro,Referred to Servicer,TonCase 825,Inbound Call,11.3.10 10:58,11.3.10 11:04,FL,Customer 695,iPhone,Referred to Servicer,RichardCase 826,Inbound Call,6.3.10 15:51,6.3.10 15:52,FL,Customer 696,MacBook Pro,Referred to Servicer,MoniqueCase 826,Inbound Call,6.3.10 17:17,6.3.10 17:23,FL,Customer 696,MacBook Pro,Referred to Servicer,MoniqueCase 826,Handle Case,7.3.10 7:37,7.3.10 7:38,BL,Customer 696,MacBook Pro,Referred to Servicer,MathiasCase 827,Inbound Call,5.3.10 7:10,5.3.10 7:11,BL,Customer 3,MacBook Pro,Referred to Servicer,MathiasCase 828,Inbound Email,27.3.10 15:18,28.3.10 7:01,FL,Customer 697,iPhone,Product Assistance,SamuilCase 828,Call Outbound,28.3.10 7:04,28.3.10 7:06,FL,Customer 697,iPhone,Product Assistance,SamuilCase 828,Inbound Email,28.3.10 7:10,28.3.10 7:10,FL,Customer 697,iPhone,Product Assistance,SamuilCase 828,Call Outbound,28.3.10 7:10,28.3.10 7:10,FL,Customer 697,iPhone,Product Assistance,SamuilCase 829,Inbound Call,11.3.10 14:02,11.3.10 14:03,FL,Customer 698,iPhone,Product Assistance,RachelCase 829,Handle Case,12.3.10 12:09,12.3.10 12:10,FL,Customer 698,iPhone,Product Assistance,RachelCase 830,Inbound Call,11.3.10 12:03,11.3.10 12:09,FL,Customer 699,MacBook Pro,Referred to Servicer,SusiCase 831,Inbound Call,21.3.10 9:45,21.3.10 10:11,FL,Customer 700,iPhone,Referred to Servicer,SusiCase 832,Inbound Call,16.3.10 10:41,16.3.10 10:42,FL,Customer 701,MacBook Pro,Product Assistance,FredCase 833,Handle Email,25.3.10 10:04,25.3.10 10:09,FL,Customer 702,iPhone,Referred to Servicer,SamuilCase 833,Handle Email,25.3.10 10:12,25.3.10 10:12,FL,Customer 702,iPhone,Referred to Servicer,SamuilCase 834,Handle Email,11.3.10 14:25,11.3.10 14:26,FL,Customer 703,iPhone,Product Assistance,MaryCase 834,Call Outbound,11.3.10 14:28,11.3.10 14:29,FL,Customer 703,iPhone,Product Assistance,MaryCase 834,Inbound Email,12.3.10 22:34,14.3.10 14:27,FL,Customer 703,iPhone,Product Assistance,WilCase 834,Handle Email,14.3.10 14:27,14.3.10 14:30,FL,Customer 703,iPhone,Product Assistance,WilCase 834,Email Outbound,14.3.10 14:30,14.3.10 14:30,FL,Customer 703,iPhone,Product Assistance,WilCase 835,Inbound Call,14.3.10 8:44,14.3.10 8:48,FL,Customer 704,MacBook Pro,Product Assistance,KennyCase 836,Inbound Call,27.3.10 17:39,27.3.10 17:41,FL,Customer 705,iPhone,Product Assistance,MoniqueCase 836,Email Outbound,28.3.10 12:35,28.3.10 12:35,FL,Customer 705,iPhone,Product Assistance,MoniqueCase 836,Email Outbound,28.3.10 12:40,28.3.10 12:43,FL,Customer 705,iPhone,Product Assistance,MoniqueCase 837,Inbound Call,13.3.10 16:28,13.3.10 16:32,BL,Customer 706,MacBook Pro,Referred to Servicer,SteveCase 838,Inbound Call,19.3.10 9:21,19.3.10 9:22,FL,Customer 707,iPhone,Referred to Servicer,DavidCase 839,Inbound Call,5.3.10 15:09,5.3.10 15:12,BL,Customer 708,iPhone,Referred to Servicer,SteveCase 840,Inbound Call,25.3.10 17:20,25.3.10 17:24,FL,Customer 709,MacBook Pro,Referred to Servicer,NancyCase 840,Handle Case,26.3.10 10:31,26.3.10 10:33,BL,Customer 709,MacBook Pro,Referred to Servicer,MathiasCase 841,Inbound Call,18.3.10 11:40,18.3.10 11:41,FL,Customer 710,iPhone,Referred to Servicer,ElenaCase 842,Inbound Call,11.3.10 12:05,11.3.10 12:07,FL,Customer 711,MacBook Pro,Referred to Servicer,MajaCase 842,Handle Case,14.3.10 12:57,14.3.10 12:57,FL,Customer 711,MacBook Pro,Referred to Servicer,MajaCase 843,Inbound Call,21.3.10 12:50,21.3.10 12:53,FL,Customer 712,iPhone,Referred to Servicer,IrenaCase 844,Inbound Call,12.3.10 10:33,12.3.10 10:39,FL,Customer 713,MacBook Pro,Referred to Servicer,ErikCase 844,Handle Case,12.3.10 11:32,12.3.10 11:32,FL,Customer 713,MacBook Pro,Referred to Servicer,DavidCase 845,Inbound Email,31.3.10 20:45,3.4.10 13:47,FL,Customer 714,MacBook Pro,Product Assistance,JochemCase 845,Email Outbound,3.4.10 13:50,3.4.10 13:58,FL,Customer 714,MacBook Pro,Product Assistance,JochemCase 845,Handle Email,3.4.10 13:58,3.4.10 13:58,FL,Customer 714,MacBook Pro,Product Assistance,JochemCase 845,Handle Email,11.4.10 16:01,11.4.10 16:02,FL,Customer 714,MacBook Pro,Product Assistance,JochemCase 846,Inbound Call,28.3.10 8:27,28.3.10 8:28,FL,Customer 715,iPhone,Referred to Servicer,HenkCase 847,Inbound Call,18.3.10 10:24,18.3.10 10:26,FL,Customer 716,MacBook Pro,Referred to Servicer,WilCase 847,Inbound Call,19.3.10 10:21,19.3.10 10:21,FL,Customer 716,MacBook Pro,Referred to Servicer,MajaCase 848,Inbound Call,22.3.10 17:39,22.3.10 17:44,FL,Customer 717,MacBook Pro,Referred to Servicer,NancyCase 849,Inbound Email,29.3.10 12:49,29.3.10 12:50,FL,Customer 718,iPhone,Product Assistance,RichardCase 849,Call Outbound,29.3.10 12:53,29.3.10 12:54,FL,Customer 718,iPhone,Product Assistance,RichardCase 849,Inbound Email,29.3.10 12:58,29.3.10 12:58,FL,Customer 718,iPhone,Product Assistance,RichardCase 849,Email Outbound,29.3.10 12:58,29.3.10 12:59,FL,Customer 718,iPhone,Product Assistance,RichardCase 850,Inbound Call,28.3.10 11:04,28.3.10 11:17,FL,Customer 719,MacBook Pro,Product Assistance,KennyCase 850,Handle Case,1.4.10 11:24,1.4.10 11:28,FL,Customer 719,MacBook Pro,Product Assistance,KennyCase 850,Handle Case,2.4.10 10:57,2.4.10 11:02,FL,Customer 719,MacBook Pro,Product Assistance,KennyCase 851,Inbound Call,6.3.10 17:08,6.3.10 17:11,FL,Customer 720,iPhone,Referred to Servicer,ClarkCase 852,Inbound Email,23.3.10 13:19,25.3.10 14:01,FL,Customer 721,MacBook Pro,Product Assistance,SteffiCase 852,Email Outbound,25.3.10 14:06,25.3.10 14:10,FL,Customer 721,MacBook Pro,Product Assistance,SteffiCase 852,Handle Email,25.3.10 14:11,25.3.10 14:11,FL,Customer 721,MacBook Pro,Product Assistance,SteffiCase 853,Inbound Call,6.3.10 16:44,6.3.10 16:50,FL,Customer 722,MacBook Pro,Product Assistance,MichaelCase 853,Handle Case,7.3.10 16:18,7.3.10 16:29,FL,Customer 722,MacBook Pro,Product Assistance,MichaelCase 853,Call Outbound,12.3.10 11:56,12.3.10 11:58,FL,Customer 722,MacBook Pro,Product Assistance,MichaelCase 854,Inbound Call,12.3.10 9:37,12.3.10 9:41,FL,Customer 723,MacBook Pro,Product Assistance,DavidCase 854,Handle Case,19.3.10 14:38,19.3.10 14:50,FL,Customer 723,MacBook Pro,Product Assistance,JochemCase 854,Call Outbound,19.3.10 14:53,19.3.10 14:55,FL,Customer 723,MacBook Pro,Product Assistance,JochemCase 854,Call Outbound,20.3.10 14:36,20.3.10 14:41,FL,Customer 723,MacBook Pro,Product Assistance,JochemCase 854,Handle Case,21.3.10 13:10,21.3.10 14:14,FL,Customer 723,MacBook Pro,Product Assistance,JochemCase 854,Handle Case,25.3.10 13:21,25.3.10 13:21,FL,Customer 723,MacBook Pro,Product Assistance,JochemCase 855,Inbound Call,4.3.10 11:11,4.3.10 11:13,FL,Customer 724,MacBook Pro,Product Assistance,AnneCase 856,Inbound Call,29.3.10 8:14,29.3.10 8:15,FL,Customer 725,iPhone,Referred to Servicer,ElenaCase 856,Handle Case,29.3.10 8:16,29.3.10 8:16,FL,Customer 725,iPhone,Referred to Servicer,ElenaCase 857,Inbound Call,15.3.10 8:35,15.3.10 8:38,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 858,Inbound Call,19.3.10 8:21,19.3.10 8:32,FL,Customer 726,MacBook Pro,Product Assistance,KennyCase 859,Inbound Call,29.3.10 12:10,29.3.10 12:13,FL,Customer 727,MacBook Pro,Product Assistance,ChristianCase 860,Inbound Call,6.3.10 10:42,6.3.10 10:43,FL,Customer 728,iPhone,Product Assistance,MajaCase 861,Inbound Call,15.3.10 10:51,15.3.10 10:52,FL,Customer 729,iPhone,Referred to Servicer,WilCase 862,Inbound Call,26.3.10 15:14,26.3.10 15:26,FL,Customer 730,iPhone,Product Assistance,PatrickCase 863,Inbound Call,13.3.10 14:55,13.3.10 14:56,FL,Customer 731,iPhone,Referred to Servicer,DavidCase 864,Inbound Call,5.3.10 16:00,5.3.10 16:01,FL,Customer 732,MacBook Pro,Referred to Servicer,ClarkCase 865,Inbound Call,22.3.10 13:15,22.3.10 13:19,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 866,Inbound Call,11.3.10 10:07,11.3.10 10:10,FL,Customer 3,iPhone,Product Assistance,MajaCase 867,Inbound Call,7.3.10 15:56,7.3.10 16:00,FL,Customer 733,iPhone,Product Assistance,TonCase 867,Handle Case,8.3.10 7:20,8.3.10 7:23,BL,Customer 733,iPhone,Product Assistance,StephanieCase 867,Handle Case,13.3.10 9:04,13.3.10 9:05,BL,Customer 733,iPhone,Product Assistance,MeganCase 867,Handle Case,13.3.10 11:52,13.3.10 11:52,BL,Customer 733,iPhone,Product Assistance,StephanieCase 868,Handle Case,4.3.10 11:49,4.3.10 11:57,FL,Customer 734,iPhone,Product Assistance,SamuilCase 868,Handle Email,7.3.10 14:17,7.3.10 14:25,FL,Customer 734,iPhone,Product Assistance,SamuilCase 868,Handle Email,7.3.10 14:26,7.3.10 14:26,FL,Customer 734,iPhone,Product Assistance,SamuilCase 869,Inbound Call,16.3.10 10:47,16.3.10 10:48,FL,Customer 735,MacBook Pro,Product Assistance,KarenCase 870,Inbound Call,13.3.10 10:35,13.3.10 10:37,FL,Customer 736,MacBook Pro,Referred to Servicer,MajaCase 870,Handle Case,14.3.10 6:50,14.3.10 6:56,BL,Customer 736,MacBook Pro,Referred to Servicer,MathiasCase 871,Inbound Call,28.3.10 17:53,28.3.10 17:56,BL,Customer 737,iPhone,Referred to Servicer,SteveCase 872,Inbound Call,29.3.10 17:05,29.3.10 17:06,FL,Customer 738,iPhone,Product Assistance,MoniqueCase 872,Inbound Call,29.3.10 17:11,29.3.10 17:11,FL,Customer 738,iPhone,Product Assistance,MoniqueCase 873,Inbound Call,7.3.10 10:07,7.3.10 10:15,FL,Customer 739,MacBook Pro,Referred to Servicer,SteffiCase 874,Inbound Call,23.3.10 9:10,23.3.10 9:15,FL,Customer 740,MacBook Pro,Referred to Servicer,ElenaCase 874,Inbound Call,15.4.10 16:11,15.4.10 16:13,FL,Customer 740,MacBook Pro,Referred to Servicer,HaroldCase 875,Inbound Call,26.3.10 14:37,26.3.10 14:43,FL,Customer 741,MacBook Pro,Referred to Servicer,AnneCase 875,Handle Case,26.3.10 15:13,26.3.10 15:15,FL,Customer 741,MacBook Pro,Referred to Servicer,HaroldCase 875,Handle Case,27.3.10 10:11,27.3.10 10:13,FL,Customer 741,MacBook Pro,Referred to Servicer,DavidCase 875,Inbound Call,2.4.10 11:07,2.4.10 11:07,FL,Customer 741,MacBook Pro,Referred to Servicer,WilCase 875,Inbound Call,5.4.10 12:19,5.4.10 12:25,FL,Customer 741,MacBook Pro,Referred to Servicer,IrenaCase 875,Inbound Call,5.4.10 13:12,5.4.10 13:15,FL,Customer 741,MacBook Pro,Referred to Servicer,KarenCase 875,Handle Case,10.4.10 7:45,10.4.10 7:46,FL,Customer 741,MacBook Pro,Referred to Servicer,DavidCase 875,Call Outbound,17.4.10 14:13,17.4.10 14:14,FL,Customer 741,MacBook Pro,Referred to Servicer,KarenCase 875,Call Outbound,18.4.10 12:54,18.4.10 12:57,FL,Customer 741,MacBook Pro,Referred to Servicer,KarenCase 875,Call Outbound,23.4.10 15:58,23.4.10 16:01,FL,Customer 741,MacBook Pro,Referred to Servicer,KarenCase 875,Call Outbound,24.4.10 11:49,24.4.10 11:50,FL,Customer 741,MacBook Pro,Referred to Servicer,KarenCase 875,Inbound Call,26.4.10 11:19,26.4.10 11:21,FL,Customer 741,MacBook Pro,Referred to Servicer,IrenaCase 876,Inbound Call,13.3.10 12:01,13.3.10 12:03,FL,Customer 742,MacBook Pro,Referred to Servicer,HenkCase 876,Handle Case,14.3.10 7:08,14.3.10 7:10,BL,Customer 742,MacBook Pro,Referred to Servicer,MathiasCase 876,Inbound Call,15.3.10 11:54,15.3.10 11:55,FL,Customer 742,MacBook Pro,Referred to Servicer,ChristianCase 876,Handle Case,18.3.10 7:27,18.3.10 7:35,BL,Customer 742,MacBook Pro,Referred to Servicer,MathiasCase 877,Inbound Email,17.3.10 22:00,19.3.10 9:50,FL,Customer 743,iPhone,Product Assistance,SamuilCase 877,Email Outbound,19.3.10 9:54,19.3.10 9:55,FL,Customer 743,iPhone,Product Assistance,SamuilCase 877,Handle Email,19.3.10 9:55,19.3.10 9:55,FL,Customer 743,iPhone,Product Assistance,SamuilCase 878,Inbound Call,25.3.10 8:09,25.3.10 8:10,FL,Customer 744,MacBook Pro,Referred to Servicer,IrenaCase 879,Inbound Email,26.3.10 12:15,27.3.10 9:02,FL,Customer 745,MacBook Pro,Product Assistance,MariskaCase 879,Email Outbound,27.3.10 9:06,27.3.10 9:11,FL,Customer 745,MacBook Pro,Product Assistance,MariskaCase 879,Handle Case,27.3.10 9:11,27.3.10 9:11,FL,Customer 745,MacBook Pro,Product Assistance,MariskaCase 880,Inbound Email,27.3.10 13:20,28.3.10 6:39,FL,Customer 746,iPhone,Product Assistance,SamuilCase 880,Email Outbound,28.3.10 6:46,28.3.10 6:47,FL,Customer 746,iPhone,Product Assistance,SamuilCase 880,Handle Email,28.3.10 6:47,28.3.10 6:47,FL,Customer 746,iPhone,Product Assistance,SamuilCase 881,Inbound Call,7.3.10 10:32,7.3.10 10:38,FL,Customer 747,MacBook Pro,Referred to Servicer,SteffiCase 882,Inbound Call,28.3.10 12:38,28.3.10 12:51,FL,Customer 748,iPhone,Product Assistance,ElenaCase 883,Inbound Email,3.3.10 17:18,6.3.10 11:54,FL,Customer 749,iPhone,Product Assistance,MaryCase 883,Email Outbound,6.3.10 11:56,6.3.10 11:58,FL,Customer 749,iPhone,Product Assistance,MaryCase 883,Handle Email,6.3.10 11:58,6.3.10 11:58,FL,Customer 749,iPhone,Product Assistance,MaryCase 884,Inbound Call,28.3.10 9:40,28.3.10 9:40,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 885,Inbound Call,28.3.10 17:57,28.3.10 17:59,FL,Customer 750,iPhone,Referred to Servicer,NancyCase 886,Inbound Call,16.3.10 8:35,16.3.10 8:43,FL,Customer 751,iPhone,Referred to Servicer,FredCase 886,Inbound Call,16.3.10 10:08,16.3.10 10:10,FL,Customer 751,iPhone,Referred to Servicer,DavidCase 887,Inbound Call,22.3.10 17:44,22.3.10 17:49,BL,Customer 752,MacBook Pro,Referred to Servicer,SteveCase 887,Inbound Call,22.3.10 17:57,22.3.10 17:58,FL,Customer 752,MacBook Pro,Referred to Servicer,NancyCase 887,Inbound Call,26.3.10 17:14,26.3.10 17:15,FL,Customer 752,MacBook Pro,Referred to Servicer,JochemCase 888,Inbound Call,21.3.10 12:00,21.3.10 12:01,FL,Customer 3,iPhone,Product Assistance,ChristianCase 889,Inbound Call,12.3.10 9:08,12.3.10 9:10,FL,Customer 753,MacBook Pro,Referred to Servicer,SamuilCase 890,Inbound Call,4.3.10 10:00,4.3.10 10:01,FL,Customer 3,iPhone,Product Assistance,KarenCase 891,Inbound Call,13.3.10 8:56,13.3.10 8:56,FL,Customer 3,iPhone,Product Assistance,HenkCase 892,Inbound Call,5.3.10 10:36,5.3.10 10:38,FL,Customer 754,MacBook Pro,Referred to Servicer,AnneCase 893,Inbound Call,19.3.10 17:27,19.3.10 17:28,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 894,Inbound Call,27.3.10 9:19,27.3.10 9:26,FL,Customer 755,iPhone,Product Assistance,RichardCase 895,Inbound Call,25.3.10 8:46,25.3.10 8:48,BL,Customer 756,MacBook Pro,Product Assistance,MathiasCase 896,Inbound Call,13.3.10 15:59,13.3.10 16:14,FL,Customer 757,MacBook Pro,Product Assistance,NancyCase 896,Handle Case,15.3.10 12:53,15.3.10 12:54,FL,Customer 757,MacBook Pro,Product Assistance,HaroldCase 896,Handle Case,18.3.10 14:40,18.3.10 14:41,FL,Customer 757,MacBook Pro,Product Assistance,DavidCase 896,Inbound Call,2.4.10 11:37,2.4.10 11:45,FL,Customer 757,MacBook Pro,Product Assistance,ChristianCase 896,Call Outbound,8.4.10 14:30,8.4.10 14:32,FL,Customer 757,MacBook Pro,Product Assistance,KarenCase 897,Inbound Call,13.3.10 15:59,13.3.10 16:04,BL,Customer 758,iPhone,Product Assistance,SteveCase 898,Inbound Call,15.3.10 9:18,15.3.10 9:32,FL,Customer 759,iPhone,Referred to Servicer,RichardCase 899,Inbound Call,4.3.10 16:42,4.3.10 16:43,FL,Customer 760,MacBook Pro,Referred to Servicer,JochemCase 900,Inbound Call,11.3.10 16:27,11.3.10 16:30,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Handle Case,12.3.10 12:17,12.3.10 12:17,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Call Outbound,14.3.10 12:17,14.3.10 12:19,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Call Outbound,15.3.10 13:35,15.3.10 13:37,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Handle Case,19.3.10 13:32,19.3.10 13:37,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Call Outbound,28.3.10 14:19,28.3.10 14:21,FL,Customer 761,iPhone,Product Assistance,NancyCase 900,Handle Case,29.3.10 14:43,29.3.10 14:44,FL,Customer 761,iPhone,Product Assistance,NancyCase 901,Inbound Call,5.3.10 14:41,5.3.10 14:42,FL,Customer 3,iPhone,Product Assistance,JochemCase 902,Inbound Email,29.3.10 8:21,1.4.10 12:57,FL,Customer 762,MacBook Pro,Product Assistance,ChristianCase 902,Handle Email,1.4.10 12:57,1.4.10 13:01,FL,Customer 762,MacBook Pro,Product Assistance,ChristianCase 902,Email Outbound,1.4.10 13:01,1.4.10 13:02,FL,Customer 762,MacBook Pro,Product Assistance,ChristianCase 903,Inbound Call,5.3.10 8:06,5.3.10 8:18,FL,Customer 763,MacBook Pro,Referred to Servicer,RichardCase 903,Inbound Call,7.3.10 13:43,7.3.10 13:49,FL,Customer 763,MacBook Pro,Referred to Servicer,TonCase 903,Handle Case,8.3.10 7:07,8.3.10 7:09,FL,Customer 763,MacBook Pro,Referred to Servicer,HelenCase 903,Inbound Call,8.3.10 8:11,8.3.10 8:12,FL,Customer 763,MacBook Pro,Referred to Servicer,ErikCase 904,Inbound Call,27.3.10 10:53,27.3.10 11:07,FL,Customer 764,MacBook Pro,Referred to Servicer,SteffiCase 904,Handle Case,28.3.10 7:34,28.3.10 7:36,BL,Customer 764,MacBook Pro,Referred to Servicer,MathiasCase 905,Inbound Call,6.3.10 10:49,6.3.10 10:54,FL,Customer 765,iPhone,Product Assistance,IrenaCase 906,Inbound Email,24.3.10 16:28,26.3.10 9:59,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 906,Email Outbound,26.3.10 10:05,26.3.10 10:10,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 906,Handle Email,26.3.10 10:10,26.3.10 10:10,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 906,Inbound Email,26.3.10 13:41,27.3.10 12:06,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 906,Email Outbound,27.3.10 12:08,27.3.10 12:09,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 906,Handle Email,27.3.10 12:09,27.3.10 12:09,FL,Customer 766,iPhone,Referred to Servicer,SamuilCase 907,Inbound Call,13.3.10 13:03,13.3.10 13:04,FL,Customer 767,iPhone,Referred to Servicer,JohanCase 908,Inbound Call,26.3.10 10:17,26.3.10 10:19,FL,Customer 768,iPhone,Product Assistance,WilCase 909,Inbound Call,21.3.10 10:27,21.3.10 10:28,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 910,Inbound Call,25.3.10 10:03,25.3.10 10:07,FL,Customer 769,MacBook Pro,Product Assistance,JohanCase 911,Inbound Call,26.3.10 16:37,26.3.10 16:56,FL,Customer 770,MacBook Pro,Product Assistance,HaroldCase 912,Inbound Email,3.3.10 11:54,6.3.10 8:55,FL,Customer 771,iPhone,Referred to Servicer,MaryCase 912,Email Outbound,6.3.10 8:56,6.3.10 8:58,FL,Customer 771,iPhone,Referred to Servicer,MaryCase 912,Handle Email,6.3.10 8:58,6.3.10 8:58,FL,Customer 771,iPhone,Referred to Servicer,MaryCase 913,Inbound Call,6.3.10 14:57,6.3.10 15:00,FL,Customer 772,iPhone,Referred to Servicer,KarenCase 914,Inbound Call,26.3.10 10:01,26.3.10 10:02,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 915,Inbound Call,5.3.10 15:32,5.3.10 15:34,FL,Customer 3,iPhone,Product Assistance,TonCase 916,Inbound Call,11.3.10 8:02,11.3.10 8:07,FL,Customer 773,iPhone,Referred to Servicer,SusiCase 917,Inbound Call,12.3.10 9:26,12.3.10 9:27,FL,Customer 774,MacBook Pro,Referred to Servicer,ElenaCase 917,Inbound Call,12.3.10 9:32,12.3.10 9:33,FL,Customer 774,MacBook Pro,Referred to Servicer,ElenaCase 918,Inbound Call,30.3.10 9:16,30.3.10 9:17,FL,Customer 775,iPhone,Referred to Servicer,MaryCase 918,Handle Case,30.3.10 9:22,30.3.10 9:23,FL,Customer 775,iPhone,Referred to Servicer,MaryCase 919,Inbound Call,19.3.10 10:24,19.3.10 10:26,FL,Customer 776,MacBook Pro,Product Assistance,HenkCase 919,Inbound Call,10.4.10 17:54,10.4.10 17:55,FL,Customer 776,MacBook Pro,Product Assistance,MoniqueCase 920,Inbound Call,15.3.10 10:25,15.3.10 10:31,FL,Customer 777,MacBook Pro,Referred to Servicer,SusiCase 920,Handle Case,18.3.10 6:55,18.3.10 6:56,BL,Customer 777,MacBook Pro,Referred to Servicer,MathiasCase 921,Inbound Call,19.3.10 7:51,19.3.10 7:51,FL,Customer 778,MacBook Pro,Product Assistance,JohanCase 922,Inbound Call,28.3.10 14:01,28.3.10 14:03,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 923,Email Outbound,13.3.10 16:12,13.3.10 16:12,FL,Customer 779,iPhone,Product Assistance,MaryCase 923,Email Outbound,13.3.10 16:13,13.3.10 16:21,FL,Customer 779,iPhone,Product Assistance,MaryCase 924,Inbound Call,5.3.10 16:51,5.3.10 16:57,BL,Customer 780,MacBook Pro,Referred to Servicer,SteveCase 925,Inbound Call,28.3.10 13:57,28.3.10 13:58,FL,Customer 781,iPhone,Referred to Servicer,JochemCase 926,Inbound Call,6.3.10 9:15,6.3.10 9:18,FL,Customer 782,iPhone,Product Assistance,AnneCase 927,Inbound Call,6.3.10 17:19,6.3.10 17:20,BL,Customer 3,iPhone,Product Assistance,SteveCase 928,Inbound Call,22.3.10 13:57,22.3.10 13:58,FL,Customer 783,MacBook Pro,Referred to Servicer,JochemCase 928,Inbound Call,28.3.10 9:31,28.3.10 9:32,FL,Customer 783,MacBook Pro,Referred to Servicer,JohanCase 929,Inbound Call,8.3.10 12:32,8.3.10 12:33,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 930,Inbound Call,5.3.10 7:43,5.3.10 7:44,FL,Customer 784,MacBook Pro,Referred to Servicer,ErikCase 931,Inbound Call,4.3.10 9:49,4.3.10 9:52,FL,Customer 785,MacBook Pro,Referred to Servicer,HenkCase 931,Inbound Call,4.3.10 15:20,4.3.10 15:23,FL,Customer 785,MacBook Pro,Referred to Servicer,JochemCase 932,Inbound Email,2.3.10 15:38,5.3.10 11:51,FL,Customer 786,MacBook Pro,Product Assistance,JochemCase 932,Call Outbound,5.3.10 11:52,5.3.10 11:54,FL,Customer 786,MacBook Pro,Product Assistance,JochemCase 932,Email Outbound,5.3.10 11:54,5.3.10 11:57,FL,Customer 786,MacBook Pro,Product Assistance,JochemCase 932,Handle Email,5.3.10 11:57,5.3.10 11:57,FL,Customer 786,MacBook Pro,Product Assistance,JochemCase 933,Inbound Call,20.3.10 12:01,20.3.10 12:02,FL,Customer 787,iPhone,Product Assistance,RichardCase 934,Inbound Call,5.3.10 7:16,5.3.10 7:19,FL,Customer 3,iPhone,Product Assistance,SamuilCase 935,Inbound Email,6.3.10 11:21,8.3.10 11:19,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Call Outbound,8.3.10 11:21,8.3.10 11:22,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Handle Email,8.3.10 11:22,8.3.10 11:22,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Email Outbound,8.3.10 11:22,8.3.10 11:22,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Inbound Email,8.3.10 13:24,11.3.10 11:33,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Call Outbound,11.3.10 11:52,11.3.10 11:59,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Inbound Email,11.3.10 12:01,11.3.10 12:01,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 935,Call Outbound,11.3.10 12:01,11.3.10 12:01,FL,Customer 788,MacBook Pro,Product Assistance,SamuilCase 936,Inbound Call,25.3.10 9:48,25.3.10 10:07,FL,Customer 789,iPhone,Referred to Servicer,HenkCase 937,Inbound Call,9.3.10 10:18,9.3.10 10:22,FL,Customer 790,MacBook Pro,Referred to Servicer,HaroldCase 937,Inbound Call,12.3.10 14:17,12.3.10 14:20,FL,Customer 790,MacBook Pro,Referred to Servicer,SamuilCase 937,Handle Case,19.3.10 14:17,19.3.10 14:23,FL,Customer 790,MacBook Pro,Referred to Servicer,MaryCase 937,Handle Case,20.3.10 9:36,20.3.10 9:37,FL,Customer 790,MacBook Pro,Referred to Servicer,DavidCase 937,Handle Case,22.3.10 11:32,22.3.10 11:38,BL,Customer 790,MacBook Pro,Referred to Servicer,MathiasCase 937,Inbound Call,25.3.10 15:06,25.3.10 15:08,FL,Customer 790,MacBook Pro,Referred to Servicer,WilCase 937,Handle Case,26.3.10 14:32,26.3.10 14:33,FL,Customer 790,MacBook Pro,Referred to Servicer,DavidCase 937,Handle Case,27.3.10 8:57,27.3.10 9:00,BL,Customer 790,MacBook Pro,Referred to Servicer,MathiasCase 937,Handle Case,27.3.10 10:51,27.3.10 10:53,FL,Customer 790,MacBook Pro,Referred to Servicer,HaroldCase 937,Call Outbound,9.4.10 11:49,9.4.10 11:52,FL,Customer 790,MacBook Pro,Referred to Servicer,KarenCase 937,Handle Case,10.4.10 8:50,10.4.10 8:50,FL,Customer 790,MacBook Pro,Referred to Servicer,DavidCase 937,Call Outbound,23.4.10 13:12,23.4.10 13:13,FL,Customer 790,MacBook Pro,Referred to Servicer,DavidCase 938,Inbound Call,22.3.10 10:26,22.3.10 10:27,FL,Customer 791,MacBook Pro,Referred to Servicer,MaryCase 939,Handle Email,11.3.10 9:44,11.3.10 9:45,FL,Customer 792,iPhone,Product Assistance,JochemCase 939,Handle Email,11.3.10 9:53,11.3.10 9:53,FL,Customer 792,iPhone,Product Assistance,JochemCase 940,Inbound Call,18.3.10 13:50,18.3.10 13:56,FL,Customer 793,iPhone,Product Assistance,NancyCase 941,Inbound Call,6.3.10 9:18,6.3.10 9:19,FL,Customer 794,iPhone,Product Assistance,KarenCase 942,Inbound Call,13.3.10 17:46,13.3.10 17:49,FL,Customer 795,MacBook Pro,Referred to Servicer,MoniqueCase 943,Inbound Call,11.3.10 9:00,11.3.10 9:02,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 944,Inbound Email,25.3.10 17:43,26.3.10 11:27,FL,Customer 796,iPhone,Referred to Servicer,SusiCase 944,Inbound Email,26.3.10 11:33,26.3.10 11:33,FL,Customer 796,iPhone,Referred to Servicer,SusiCase 944,Email Outbound,26.3.10 11:33,26.3.10 11:34,FL,Customer 796,iPhone,Referred to Servicer,SusiCase 944,Handle Email,26.3.10 11:37,26.3.10 12:30,FL,Customer 796,iPhone,Referred to Servicer,SusiCase 944,Call Outbound,27.3.10 12:41,27.3.10 12:41,FL,Customer 796,iPhone,Referred to Servicer,SusiCase 945,Inbound Call,9.3.10 8:43,9.3.10 8:46,FL,Customer 797,MacBook Pro,Product Assistance,HaroldCase 946,Inbound Call,18.3.10 10:38,18.3.10 10:39,FL,Customer 3,iPhone,Product Assistance,SteffiCase 947,Inbound Call,18.3.10 8:34,18.3.10 8:35,FL,Customer 798,iPhone,Referred to Servicer,JohanCase 948,Inbound Call,18.3.10 11:37,18.3.10 11:38,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 949,Inbound Call,22.3.10 9:30,22.3.10 9:31,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 950,Inbound Call,7.3.10 9:10,7.3.10 9:10,FL,Customer 3,iPhone,Product Assistance,SamuilCase 951,Inbound Call,21.3.10 13:02,21.3.10 13:06,FL,Customer 799,iPhone,Referred to Servicer,SusiCase 952,Inbound Email,16.3.10 18:43,18.3.10 16:06,FL,Customer 800,MacBook Pro,Product Assistance,MaryCase 952,Handle Email,18.3.10 16:06,18.3.10 16:12,FL,Customer 800,MacBook Pro,Product Assistance,MaryCase 952,Email Outbound,18.3.10 16:12,18.3.10 16:12,FL,Customer 800,MacBook Pro,Product Assistance,MaryCase 953,Inbound Call,26.3.10 11:52,26.3.10 11:55,FL,Customer 801,MacBook Pro,Referred to Servicer,AnneCase 953,Inbound Call,27.3.10 10:06,27.3.10 10:11,FL,Customer 801,MacBook Pro,Referred to Servicer,FredCase 954,Inbound Call,18.3.10 17:24,18.3.10 17:25,FL,Customer 802,MacBook Pro,Referred to Servicer,ChristianCase 955,Inbound Call,18.3.10 17:36,18.3.10 17:44,FL,Customer 3,iPhone,Product Assistance,SteffiCase 956,Inbound Call,19.3.10 17:31,19.3.10 17:32,FL,Customer 3,iPhone,Product Assistance,JochemCase 957,Inbound Call,13.3.10 10:03,13.3.10 10:05,FL,Customer 803,iPhone,Referred to Servicer,ErikCase 958,Inbound Call,11.3.10 9:06,11.3.10 9:06,FL,Customer 804,iPhone,Referred to Servicer,HenkCase 959,Inbound Call,22.3.10 12:08,22.3.10 12:12,FL,Customer 805,MacBook Pro,Referred to Servicer,IrenaCase 959,Inbound Call,25.3.10 15:50,25.3.10 15:53,FL,Customer 805,MacBook Pro,Referred to Servicer,MichaelCase 959,Inbound Call,3.4.10 8:13,3.4.10 8:13,FL,Customer 805,MacBook Pro,Referred to Servicer,MajaCase 959,Inbound Call,12.4.10 9:46,12.4.10 9:47,FL,Customer 805,MacBook Pro,Referred to Servicer,ClarkCase 959,Inbound Call,24.4.10 9:54,24.4.10 10:12,FL,Customer 805,MacBook Pro,Referred to Servicer,DavidCase 959,Call Outbound,24.4.10 10:15,24.4.10 10:34,FL,Customer 805,MacBook Pro,Referred to Servicer,RichardCase 960,Inbound Call,25.3.10 16:16,25.3.10 16:17,FL,Customer 806,iPhone,Referred to Servicer,NancyCase 961,Inbound Call,7.3.10 9:07,7.3.10 9:09,FL,Customer 3,iPhone,Product Assistance,RichardCase 962,Inbound Call,19.3.10 16:22,19.3.10 16:26,FL,Customer 807,MacBook Pro,Referred to Servicer,ClarkCase 963,Inbound Call,23.3.10 8:58,23.3.10 9:05,FL,Customer 808,iPhone,Referred to Servicer,ElenaCase 964,Inbound Call,9.3.10 15:07,9.3.10 15:14,FL,Customer 809,iPhone,Referred to Servicer,SamuilCase 965,Inbound Call,8.3.10 11:46,8.3.10 11:53,FL,Customer 810,iPhone,Referred to Servicer,TonCase 965,Inbound Call,8.3.10 12:10,8.3.10 12:13,FL,Customer 810,iPhone,Referred to Servicer,IrenaCase 965,Inbound Call,11.3.10 13:19,11.3.10 13:20,BL,Customer 810,iPhone,Referred to Servicer,SteveCase 966,Inbound Call,5.3.10 10:51,5.3.10 10:56,FL,Customer 811,iPhone,Referred to Servicer,KennyCase 967,Inbound Call,14.3.10 8:40,14.3.10 8:41,FL,Customer 812,iPhone,Product Assistance,MajaCase 968,Inbound Call,6.3.10 14:54,6.3.10 14:57,FL,Customer 813,MacBook Pro,Referred to Servicer,ChristianCase 968,Inbound Call,6.3.10 15:38,6.3.10 15:43,FL,Customer 813,MacBook Pro,Referred to Servicer,KarenCase 969,Inbound Call,20.3.10 8:57,20.3.10 8:58,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 970,Handle Email,11.3.10 8:45,11.3.10 8:58,FL,Customer 814,iPhone,Product Assistance,SamuilCase 970,Call Outbound,11.3.10 9:18,11.3.10 9:23,FL,Customer 814,iPhone,Product Assistance,SamuilCase 971,Inbound Call,4.3.10 9:54,4.3.10 10:02,FL,Customer 815,MacBook Pro,Product Assistance,ErikCase 972,Inbound Call,19.3.10 17:38,19.3.10 17:41,FL,Customer 816,iPhone,Product Assistance,NancyCase 973,Inbound Call,26.3.10 9:45,26.3.10 9:46,FL,Customer 3,iPhone,Product Assistance,ErikCase 974,Inbound Call,20.3.10 10:17,20.3.10 10:18,FL,Customer 817,iPhone,Product Assistance,MaryCase 974,Handle Case,20.3.10 10:25,20.3.10 10:30,FL,Customer 817,iPhone,Product Assistance,MaryCase 974,Handle Case,20.3.10 10:31,20.3.10 10:31,FL,Customer 817,iPhone,Product Assistance,MaryCase 975,Inbound Call,25.3.10 10:23,25.3.10 10:32,FL,Customer 818,MacBook Pro,Product Assistance,JohanCase 976,Inbound Call,12.3.10 14:45,12.3.10 14:45,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 977,Inbound Call,19.3.10 10:30,19.3.10 10:30,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 978,Inbound Call,11.3.10 6:38,11.3.10 6:39,FL,Customer 819,iPhone,Product Assistance,HenkCase 978,Handle Case,14.3.10 11:47,14.3.10 11:47,FL,Customer 819,iPhone,Product Assistance,HenkCase 979,Inbound Call,4.3.10 9:38,4.3.10 9:39,FL,Customer 3,iPhone,Product Assistance,KarenCase 980,Handle Email,6.3.10 11:28,6.3.10 11:39,FL,Customer 820,iPhone,Product Assistance,JochemCase 980,Handle Email,6.3.10 11:41,6.3.10 11:41,FL,Customer 820,iPhone,Product Assistance,JochemCase 980,Handle Case,11.3.10 13:35,11.3.10 13:35,FL,Customer 820,iPhone,Product Assistance,JochemCase 981,Inbound Call,19.3.10 6:46,19.3.10 6:47,FL,Customer 3,iPhone,Product Assistance,HenkCase 982,Inbound Call,19.3.10 11:04,19.3.10 11:05,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 982,Inbound Call,19.3.10 12:11,19.3.10 12:12,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 983,Inbound Call,28.3.10 9:33,28.3.10 9:44,FL,Customer 821,iPhone,Referred to Servicer,SteffiCase 984,Inbound Call,11.3.10 18:08,11.3.10 18:10,FL,Customer 822,MacBook Pro,Referred to Servicer,NancyCase 984,Handle Case,12.3.10 10:42,12.3.10 10:43,BL,Customer 822,MacBook Pro,Referred to Servicer,MathiasCase 984,Inbound Call,25.3.10 17:13,25.3.10 17:15,FL,Customer 822,MacBook Pro,Referred to Servicer,TonCase 985,Inbound Call,5.3.10 8:26,5.3.10 8:28,FL,Customer 823,MacBook Pro,Referred to Servicer,HenkCase 986,Inbound Email,29.3.10 14:21,1.4.10 11:51,FL,Customer 824,iPhone,Product Assistance,MaryCase 986,Handle Case,1.4.10 11:51,1.4.10 11:56,FL,Customer 824,iPhone,Product Assistance,MaryCase 986,Email Outbound,1.4.10 11:56,1.4.10 11:56,FL,Customer 824,iPhone,Product Assistance,MaryCase 987,Inbound Call,18.3.10 9:33,18.3.10 9:36,FL,Customer 825,MacBook Pro,Referred to Servicer,HenkCase 987,Handle Case,18.3.10 10:04,18.3.10 10:07,FL,Customer 825,MacBook Pro,Referred to Servicer,AshleyCase 987,Call Outbound,19.3.10 12:01,19.3.10 12:03,FL,Customer 825,MacBook Pro,Referred to Servicer,HenkCase 987,Inbound Call,25.3.10 10:45,25.3.10 10:46,FL,Customer 825,MacBook Pro,Referred to Servicer,ErikCase 987,Inbound Call,29.4.10 7:22,29.4.10 7:28,FL,Customer 825,MacBook Pro,Referred to Servicer,DavidCase 988,Inbound Call,25.3.10 13:33,25.3.10 13:42,FL,Customer 826,iPhone,Product Assistance,ClarkCase 989,Inbound Email,20.3.10 19:10,21.3.10 11:44,FL,Customer 827,iPhone,Product Assistance,SamuilCase 989,Handle Email,21.3.10 12:02,21.3.10 12:03,FL,Customer 827,iPhone,Product Assistance,SamuilCase 989,Inbound Email,21.3.10 12:04,21.3.10 12:04,FL,Customer 827,iPhone,Product Assistance,SamuilCase 989,Handle Email,21.3.10 12:04,21.3.10 12:04,FL,Customer 827,iPhone,Product Assistance,SamuilCase 990,Inbound Call,21.3.10 11:39,21.3.10 11:44,FL,Customer 828,iPhone,Referred to Servicer,SteffiCase 991,Inbound Call,11.3.10 14:59,11.3.10 15:01,FL,Customer 829,iPhone,Referred to Servicer,WilCase 991,Handle Case,11.3.10 15:02,11.3.10 15:02,FL,Customer 829,iPhone,Referred to Servicer,WilCase 991,Call Outbound,12.3.10 11:54,12.3.10 11:55,FL,Customer 829,iPhone,Referred to Servicer,WilCase 991,Inbound Call,12.3.10 14:39,12.3.10 14:41,BL,Customer 829,iPhone,Referred to Servicer,SteveCase 991,Inbound Call,13.3.10 8:20,13.3.10 8:22,FL,Customer 829,iPhone,Referred to Servicer,SusiCase 992,Inbound Call,20.3.10 15:33,20.3.10 15:35,FL,Customer 830,MacBook Pro,Referred to Servicer,KarenCase 993,Inbound Email,2.3.10 15:36,5.3.10 13:43,FL,Customer 831,iPhone,Product Assistance,SamuilCase 993,Email Outbound,5.3.10 13:46,5.3.10 13:50,FL,Customer 831,iPhone,Product Assistance,SamuilCase 993,Handle Email,5.3.10 13:50,5.3.10 13:50,FL,Customer 831,iPhone,Product Assistance,SamuilCase 993,Handle Email,7.3.10 12:27,7.3.10 12:29,FL,Customer 831,iPhone,Product Assistance,SamuilCase 994,Inbound Call,13.3.10 10:18,13.3.10 10:21,FL,Customer 832,MacBook Pro,Product Assistance,MichaelCase 995,Inbound Call,4.3.10 10:06,4.3.10 10:07,FL,Customer 833,iPhone,Referred to Servicer,WilCase 996,Inbound Call,6.3.10 11:17,6.3.10 11:19,FL,Customer 834,MacBook Pro,Referred to Servicer,WilCase 996,Inbound Call,20.3.10 10:25,20.3.10 10:27,FL,Customer 834,MacBook Pro,Referred to Servicer,TonCase 996,Inbound Call,21.3.10 10:51,21.3.10 10:51,FL,Customer 834,MacBook Pro,Referred to Servicer,WilCase 997,Inbound Call,25.3.10 8:15,25.3.10 8:23,FL,Customer 835,iPhone,Referred to Servicer,RichardCase 997,Inbound Call,25.3.10 16:26,25.3.10 16:29,FL,Customer 835,iPhone,Referred to Servicer,TonCase 998,Inbound Call,29.3.10 15:53,29.3.10 15:57,FL,Customer 3,iPhone,Product Assistance,ClarkCase 999,Inbound Call,13.3.10 14:18,13.3.10 14:19,FL,Customer 836,MacBook Pro,Product Assistance,DavidCase 1000,Inbound Call,4.3.10 14:11,4.3.10 14:12,FL,Customer 837,iPhone,Product Assistance,MaryCase 1000,Handle Case,4.3.10 14:12,4.3.10 14:13,FL,Customer 837,iPhone,Product Assistance,MaryCase 1000,Handle Case,4.3.10 14:15,4.3.10 14:15,FL,Customer 837,iPhone,Product Assistance,MaryCase 1001,Inbound Call,20.3.10 7:58,20.3.10 7:58,FL,Customer 838,MacBook Pro,Product Assistance,SusiCase 1002,Inbound Call,5.3.10 16:17,5.3.10 16:19,FL,Customer 839,iPhone,Referred to Servicer,JochemCase 1002,Call Outbound,6.3.10 13:20,6.3.10 13:22,FL,Customer 839,iPhone,Referred to Servicer,JochemCase 1003,Inbound Email,4.3.10 7:30,6.3.10 11:50,FL,Customer 840,iPhone,Referred to Servicer,MaryCase 1003,Call Outbound,6.3.10 11:51,6.3.10 11:52,FL,Customer 840,iPhone,Referred to Servicer,MaryCase 1003,Email Outbound,6.3.10 11:52,6.3.10 11:53,FL,Customer 840,iPhone,Referred to Servicer,MaryCase 1003,Handle Email,6.3.10 11:53,6.3.10 11:53,FL,Customer 840,iPhone,Referred to Servicer,MaryCase 1004,Inbound Email,13.3.10 22:45,15.3.10 11:26,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1004,Call Outbound,15.3.10 11:32,15.3.10 11:32,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1004,Inbound Email,15.3.10 11:33,15.3.10 11:33,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1004,Handle Case,15.3.10 11:33,15.3.10 11:33,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1004,Call Outbound,15.3.10 11:44,15.3.10 11:45,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1004,Handle Email,15.3.10 11:49,15.3.10 11:49,FL,Customer 841,MacBook Pro,Referred to Servicer,HenkCase 1005,Inbound Call,6.3.10 12:16,6.3.10 12:17,FL,Customer 842,MacBook Pro,Product Assistance,MajaCase 1006,Inbound Call,28.3.10 10:02,28.3.10 10:06,FL,Customer 843,iPhone,Product Assistance,IrenaCase 1007,Inbound Call,11.3.10 16:05,11.3.10 16:08,FL,Customer 844,iPhone,Referred to Servicer,MaryCase 1008,Inbound Call,29.3.10 7:14,29.3.10 7:15,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 1009,Inbound Call,28.3.10 13:31,28.3.10 13:32,FL,Customer 845,iPhone,Referred to Servicer,AnneCase 1010,Inbound Call,21.3.10 15:15,21.3.10 15:19,BL,Customer 846,iPhone,Referred to Servicer,SteveCase 1011,Inbound Call,12.3.10 7:53,12.3.10 7:59,FL,Customer 847,MacBook Pro,Referred to Servicer,SusiCase 1012,Inbound Call,5.3.10 16:06,5.3.10 16:08,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1013,Inbound Call,4.3.10 9:40,4.3.10 9:46,FL,Customer 848,iPhone,Product Assistance,WilCase 1013,Inbound Call,22.3.10 10:13,22.3.10 10:15,FL,Customer 848,iPhone,Product Assistance,KennyCase 1013,Handle Case,22.3.10 10:15,22.3.10 10:15,FL,Customer 848,iPhone,Product Assistance,KennyCase 1014,Inbound Call,5.3.10 8:23,5.3.10 8:24,FL,Customer 849,iPhone,Product Assistance,MajaCase 1015,Inbound Call,4.3.10 17:36,4.3.10 17:41,BL,Customer 850,MacBook Pro,Referred to Servicer,SteveCase 1015,Inbound Call,20.3.10 17:36,20.3.10 17:37,FL,Customer 850,MacBook Pro,Referred to Servicer,NancyCase 1016,Inbound Call,18.3.10 9:44,18.3.10 9:45,FL,Customer 851,MacBook Pro,Product Assistance,HenkCase 1017,Inbound Call,19.3.10 12:43,19.3.10 12:52,FL,Customer 852,iPhone,Product Assistance,SusiCase 1018,Inbound Call,16.3.10 9:35,16.3.10 9:36,FL,Customer 853,iPhone,Product Assistance,WilCase 1019,Inbound Email,5.3.10 22:03,7.3.10 12:24,FL,Customer 854,MacBook Pro,Referred to Servicer,JochemCase 1019,Email Outbound,7.3.10 12:25,7.3.10 12:26,FL,Customer 854,MacBook Pro,Referred to Servicer,JochemCase 1019,Email Outbound,7.3.10 12:26,7.3.10 12:27,FL,Customer 854,MacBook Pro,Referred to Servicer,JochemCase 1020,Inbound Call,25.3.10 13:49,25.3.10 13:57,FL,Customer 3,iPhone,Product Assistance,WilCase 1021,Inbound Call,20.3.10 15:41,20.3.10 15:42,FL,Customer 3,iPhone,Product Assistance,NancyCase 1022,Inbound Email,8.3.10 17:59,11.3.10 12:04,FL,Customer 855,iPhone,Product Assistance,SteffiCase 1022,Email Outbound,11.3.10 12:08,11.3.10 12:19,FL,Customer 855,iPhone,Product Assistance,SteffiCase 1022,Handle Email,11.3.10 12:20,11.3.10 12:20,FL,Customer 855,iPhone,Product Assistance,SteffiCase 1023,Inbound Call,2.3.10 11:19,2.3.10 11:22,FL,Customer 856,iPhone,Referred to Servicer,IrenaCase 1023,Inbound Call,4.3.10 8:28,4.3.10 8:30,FL,Customer 856,iPhone,Referred to Servicer,FredCase 1023,Inbound Call,4.3.10 16:46,4.3.10 16:56,FL,Customer 856,iPhone,Referred to Servicer,MichaelCase 1023,Call Outbound,6.3.10 12:12,6.3.10 12:12,FL,Customer 856,iPhone,Referred to Servicer,FredCase 1023,Call Outbound,6.3.10 13:02,6.3.10 13:04,FL,Customer 856,iPhone,Referred to Servicer,FredCase 1024,Inbound Call,2.3.10 7:57,2.3.10 8:18,FL,Customer 857,iPhone,Referred to Servicer,KennyCase 1025,Inbound Call,22.3.10 10:55,22.3.10 10:57,FL,Customer 673,iPhone,Product Assistance,JochemCase 1025,Inbound Call,22.3.10 10:58,22.3.10 10:58,FL,Customer 673,iPhone,Product Assistance,JochemCase 1026,Inbound Call,7.3.10 9:08,7.3.10 9:08,FL,Customer 858,MacBook Pro,Product Assistance,KarenCase 1027,Inbound Call,18.3.10 15:33,18.3.10 15:39,FL,Customer 859,MacBook Pro,Referred to Servicer,ClarkCase 1027,Handle Case,19.3.10 7:57,19.3.10 7:58,BL,Customer 859,MacBook Pro,Referred to Servicer,MathiasCase 1028,Inbound Call,22.3.10 17:07,22.3.10 17:12,FL,Customer 860,iPhone,Referred to Servicer,ClarkCase 1029,Inbound Call,30.3.10 10:32,30.3.10 10:44,FL,Customer 861,MacBook Pro,Product Assistance,SusiCase 1030,Inbound Call,7.3.10 10:30,7.3.10 10:32,FL,Customer 862,MacBook Pro,Referred to Servicer,MajaCase 1030,Handle Case,9.3.10 14:16,9.3.10 14:17,FL,Customer 862,MacBook Pro,Referred to Servicer,HaroldCase 1030,Handle Case,14.3.10 12:45,14.3.10 12:46,FL,Customer 862,MacBook Pro,Referred to Servicer,MajaCase 1030,Handle Case,14.3.10 13:35,14.3.10 13:40,FL,Customer 862,MacBook Pro,Referred to Servicer,HaroldCase 1030,Handle Case,14.3.10 14:22,14.3.10 14:22,FL,Customer 862,MacBook Pro,Referred to Servicer,DavidCase 1030,Inbound Call,26.3.10 15:59,26.3.10 16:02,FL,Customer 862,MacBook Pro,Referred to Servicer,AnneCase 1030,Inbound Call,27.3.10 12:03,27.3.10 12:05,FL,Customer 862,MacBook Pro,Referred to Servicer,WilCase 1030,Inbound Call,27.3.10 12:13,27.3.10 12:20,FL,Customer 862,MacBook Pro,Referred to Servicer,SteffiCase 1031,Inbound Call,27.3.10 17:36,27.3.10 17:41,FL,Customer 863,iPhone,Product Assistance,NancyCase 1031,Call Outbound,29.3.10 14:36,29.3.10 14:37,FL,Customer 863,iPhone,Product Assistance,NancyCase 1031,Call Outbound,1.4.10 14:39,1.4.10 14:47,FL,Customer 863,iPhone,Product Assistance,NancyCase 1032,Inbound Call,27.3.10 9:23,27.3.10 9:24,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1033,Inbound Call,6.3.10 8:58,6.3.10 8:59,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1034,Inbound Call,6.3.10 16:29,6.3.10 16:30,FL,Customer 864,MacBook Pro,Referred to Servicer,AnneCase 1035,Handle Email,2.4.10 14:27,2.4.10 14:33,FL,Customer 865,iPhone,Product Assistance,JochemCase 1035,Handle Email,2.4.10 14:43,2.4.10 14:43,FL,Customer 865,iPhone,Product Assistance,JochemCase 1035,Call Outbound,3.4.10 13:26,3.4.10 13:27,FL,Customer 865,iPhone,Product Assistance,JochemCase 1035,Call Outbound,3.4.10 14:51,3.4.10 14:57,FL,Customer 865,iPhone,Product Assistance,JochemCase 1036,Inbound Call,4.3.10 8:31,4.3.10 8:36,FL,Customer 866,iPhone,Referred to Servicer,ErikCase 1037,Inbound Call,22.3.10 11:00,22.3.10 11:05,FL,Customer 867,MacBook Pro,Referred to Servicer,TonCase 1038,Inbound Call,29.3.10 10:22,29.3.10 10:24,FL,Customer 868,iPhone,Product Assistance,JochemCase 1039,Inbound Email,17.3.10 11:06,19.3.10 7:52,FL,Customer 869,MacBook Pro,Product Assistance,SamuilCase 1039,Handle Email,19.3.10 7:52,19.3.10 7:55,FL,Customer 869,MacBook Pro,Product Assistance,SamuilCase 1039,Email Outbound,19.3.10 7:56,19.3.10 7:56,FL,Customer 869,MacBook Pro,Product Assistance,SamuilCase 1040,Inbound Call,7.3.10 16:03,7.3.10 16:06,FL,Customer 870,MacBook Pro,Referred to Servicer,TonCase 1041,Inbound Call,6.3.10 9:53,6.3.10 9:55,FL,Customer 871,iPhone,Referred to Servicer,ErikCase 1042,Inbound Call,6.3.10 9:48,6.3.10 9:51,FL,Customer 872,MacBook Pro,Product Assistance,ChristianCase 1043,Inbound Call,25.3.10 14:56,25.3.10 14:59,FL,Customer 873,MacBook Pro,Referred to Servicer,NancyCase 1044,Inbound Call,12.3.10 17:49,12.3.10 17:50,FL,Customer 874,iPhone,Product Assistance,ChristianCase 1045,Inbound Call,5.3.10 11:08,5.3.10 11:10,FL,Customer 875,MacBook Pro,Referred to Servicer,ChristianCase 1046,Inbound Call,28.3.10 16:34,28.3.10 16:37,FL,Customer 876,MacBook Pro,Referred to Servicer,KarenCase 1047,Inbound Call,25.3.10 9:53,25.3.10 9:54,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1048,Handle Email,3.4.10 9:51,3.4.10 9:53,FL,Customer 877,iPhone,Product Assistance,JochemCase 1048,Call Outbound,3.4.10 10:03,3.4.10 10:04,FL,Customer 877,iPhone,Product Assistance,JochemCase 1048,Inbound Call,17.4.10 9:12,17.4.10 9:15,FL,Customer 877,iPhone,Product Assistance,HenkCase 1049,Inbound Call,13.3.10 15:31,13.3.10 15:37,BL,Customer 878,MacBook Pro,Referred to Servicer,SteveCase 1049,Inbound Call,13.3.10 15:39,13.3.10 15:42,FL,Customer 878,MacBook Pro,Referred to Servicer,TonCase 1050,Inbound Call,14.3.10 14:56,14.3.10 15:00,FL,Customer 879,iPhone,Product Assistance,TonCase 1051,Inbound Call,16.3.10 10:55,16.3.10 10:56,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 1052,Inbound Call,18.3.10 14:43,18.3.10 14:44,FL,Customer 3,iPhone,Product Assistance,KarenCase 1053,Inbound Call,19.3.10 11:36,19.3.10 11:41,FL,Customer 880,iPhone,Referred to Servicer,JohanCase 1054,Inbound Call,19.3.10 12:58,19.3.10 12:59,FL,Customer 881,iPhone,Product Assistance,NancyCase 1055,Inbound Call,29.3.10 10:57,29.3.10 10:58,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 1056,Inbound Email,2.3.10 7:11,5.3.10 13:10,FL,Customer 882,iPhone,Product Assistance,SamuilCase 1056,Call Outbound,5.3.10 13:11,5.3.10 13:13,FL,Customer 882,iPhone,Product Assistance,SamuilCase 1056,Email Outbound,5.3.10 13:13,5.3.10 13:20,FL,Customer 882,iPhone,Product Assistance,SamuilCase 1056,Handle Email,5.3.10 13:20,5.3.10 13:20,FL,Customer 882,iPhone,Product Assistance,SamuilCase 1057,Handle Email,14.3.10 9:39,14.3.10 9:42,FL,Customer 883,iPhone,Referred to Servicer,SamuilCase 1057,Handle Email,14.3.10 9:48,14.3.10 9:48,FL,Customer 883,iPhone,Referred to Servicer,SamuilCase 1057,Inbound Call,14.3.10 10:32,14.3.10 10:32,FL,Customer 883,iPhone,Referred to Servicer,ChristianCase 1058,Inbound Call,18.3.10 17:40,18.3.10 17:40,FL,Customer 884,MacBook Pro,Product Assistance,HaroldCase 1059,Inbound Call,15.3.10 15:17,15.3.10 15:23,FL,Customer 885,iPhone,Referred to Servicer,ClarkCase 1060,Inbound Call,18.3.10 10:31,18.3.10 10:32,FL,Customer 886,iPhone,Referred to Servicer,HenkCase 1061,Inbound Call,21.3.10 12:20,21.3.10 12:21,FL,Customer 3,iPhone,Product Assistance,MajaCase 1062,Inbound Call,4.3.10 17:31,4.3.10 17:41,FL,Customer 887,iPhone,Referred to Servicer,NancyCase 1063,Inbound Call,26.3.10 9:18,26.3.10 9:24,FL,Customer 888,iPhone,Product Assistance,WilCase 1064,Inbound Call,6.3.10 9:16,6.3.10 9:22,FL,Customer 889,iPhone,Referred to Servicer,KennyCase 1064,Inbound Call,6.3.10 9:38,6.3.10 9:54,FL,Customer 889,iPhone,Referred to Servicer,JochemCase 1064,Handle Case,6.3.10 10:36,6.3.10 10:39,FL,Customer 889,iPhone,Referred to Servicer,HaroldCase 1064,Handle Case,7.3.10 7:50,7.3.10 7:51,FL,Customer 889,iPhone,Referred to Servicer,DavidCase 1064,Call Outbound,27.3.10 13:09,27.3.10 13:15,FL,Customer 889,iPhone,Referred to Servicer,KarenCase 1064,Inbound Call,28.3.10 12:04,28.3.10 12:16,FL,Customer 889,iPhone,Referred to Servicer,ElenaCase 1064,Inbound Call,4.4.10 9:53,4.4.10 9:57,FL,Customer 889,iPhone,Referred to Servicer,HaroldCase 1065,Inbound Call,11.3.10 13:57,11.3.10 13:58,BL,Customer 890,MacBook Pro,Referred to Servicer,SteveCase 1066,Inbound Call,28.3.10 9:14,28.3.10 9:16,FL,Customer 891,MacBook Pro,Product Assistance,SamuilCase 1067,Inbound Call,21.3.10 9:29,21.3.10 9:31,FL,Customer 892,iPhone,Product Assistance,WilCase 1068,Inbound Email,1.3.10 19:03,6.3.10 8:34,FL,Customer 893,MacBook Pro,Product Assistance,MaryCase 1068,Handle Case,6.3.10 8:35,6.3.10 8:36,FL,Customer 893,MacBook Pro,Product Assistance,WilCase 1068,Handle Email,6.3.10 8:36,6.3.10 8:39,FL,Customer 893,MacBook Pro,Product Assistance,MaryCase 1068,Email Outbound,6.3.10 8:39,6.3.10 8:39,FL,Customer 893,MacBook Pro,Product Assistance,MaryCase 1068,Handle Email,7.3.10 12:51,7.3.10 12:52,FL,Customer 893,MacBook Pro,Product Assistance,MaryCase 1069,Inbound Call,13.3.10 12:13,13.3.10 12:50,FL,Customer 894,MacBook Pro,Product Assistance,ClarkCase 1069,Inbound Call,13.3.10 12:59,13.3.10 14:11,FL,Customer 894,MacBook Pro,Product Assistance,MoniqueCase 1069,Inbound Call,15.3.10 9:40,15.3.10 9:52,FL,Customer 894,MacBook Pro,Product Assistance,JohanCase 1069,Handle Case,15.3.10 12:14,15.3.10 12:15,FL,Customer 894,MacBook Pro,Product Assistance,HaroldCase 1069,Inbound Call,15.3.10 12:51,15.3.10 13:10,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Handle Case,15.3.10 14:42,15.3.10 14:43,FL,Customer 894,MacBook Pro,Product Assistance,HaroldCase 1069,Handle Case,15.3.10 14:45,15.3.10 14:45,FL,Customer 894,MacBook Pro,Product Assistance,HaroldCase 1069,Inbound Call,26.3.10 8:03,26.3.10 8:04,FL,Customer 894,MacBook Pro,Product Assistance,JohanCase 1069,Handle Case,26.3.10 12:49,26.3.10 12:51,FL,Customer 894,MacBook Pro,Product Assistance,HaroldCase 1069,Handle Case,27.3.10 9:49,27.3.10 9:50,FL,Customer 894,MacBook Pro,Product Assistance,DavidCase 1069,Inbound Call,4.4.10 11:20,4.4.10 11:50,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Inbound Call,4.4.10 11:57,4.4.10 12:30,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Handle Case,4.4.10 12:43,4.4.10 12:43,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Handle Case,5.4.10 9:18,5.4.10 9:21,BL,Customer 894,MacBook Pro,Product Assistance,TeaCase 1069,Handle Case,8.4.10 11:27,8.4.10 11:28,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Call Outbound,9.4.10 10:34,9.4.10 10:35,FL,Customer 894,MacBook Pro,Product Assistance,KarenCase 1069,Call Outbound,11.4.10 11:45,11.4.10 11:47,FL,Customer 894,MacBook Pro,Product Assistance,KarenCase 1069,Inbound Call,11.4.10 13:37,11.4.10 13:38,FL,Customer 894,MacBook Pro,Product Assistance,WilCase 1069,Call Outbound,17.4.10 13:41,17.4.10 13:48,FL,Customer 894,MacBook Pro,Product Assistance,KarenCase 1069,Call Outbound,18.4.10 12:07,18.4.10 12:08,FL,Customer 894,MacBook Pro,Product Assistance,KarenCase 1069,Call Outbound,22.4.10 16:07,22.4.10 16:13,FL,Customer 894,MacBook Pro,Product Assistance,KarenCase 1070,Inbound Call,29.3.10 11:59,29.3.10 12:00,FL,Customer 895,MacBook Pro,Product Assistance,JohanCase 1071,Inbound Call,12.3.10 12:34,12.3.10 12:38,FL,Customer 896,iPhone,Referred to Servicer,TonCase 1072,Inbound Call,20.3.10 15:11,20.3.10 15:14,FL,Customer 897,iPhone,Product Assistance,ClarkCase 1073,Inbound Call,14.3.10 7:58,14.3.10 8:32,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1074,Inbound Call,11.3.10 12:31,11.3.10 12:32,FL,Customer 898,MacBook Pro,Product Assistance,MichaelCase 1075,Inbound Call,13.3.10 9:20,13.3.10 9:20,FL,Customer 899,iPhone,Product Assistance,ErikCase 1076,Inbound Email,6.3.10 23:17,8.3.10 12:40,FL,Customer 900,iPhone,Product Assistance,RichardCase 1076,Handle Email,11.3.10 12:20,11.3.10 12:20,FL,Customer 900,iPhone,Product Assistance,RichardCase 1076,Email Outbound,11.3.10 12:21,11.3.10 12:21,FL,Customer 900,iPhone,Product Assistance,RichardCase 1077,Inbound Call,27.3.10 11:05,27.3.10 11:07,FL,Customer 901,MacBook Pro,Referred to Servicer,ChristianCase 1077,Inbound Call,27.3.10 11:35,27.3.10 11:37,FL,Customer 901,MacBook Pro,Referred to Servicer,RichardCase 1078,Handle Case,26.3.10 12:43,26.3.10 12:44,FL,Customer 902,MacBook Pro,Product Assistance,ChristianCase 1079,Inbound Email,3.3.10 11:28,5.3.10 12:16,FL,Customer 903,MacBook Pro,Product Assistance,JochemCase 1079,Email Outbound,5.3.10 12:21,5.3.10 12:24,FL,Customer 903,MacBook Pro,Product Assistance,JochemCase 1079,Email Outbound,5.3.10 12:24,5.3.10 12:25,FL,Customer 903,MacBook Pro,Product Assistance,JochemCase 1080,Inbound Call,25.3.10 14:38,25.3.10 14:39,FL,Customer 904,MacBook Pro,Referred to Servicer,WilCase 1081,Inbound Call,5.3.10 14:55,5.3.10 14:58,BL,Customer 905,iPhone,Referred to Servicer,SteveCase 1082,Inbound Call,11.3.10 7:48,11.3.10 7:56,FL,Customer 906,iPhone,Referred to Servicer,KennyCase 1083,Handle Email,12.3.10 10:32,12.3.10 10:35,FL,Customer 907,iPhone,Referred to Servicer,SamuilCase 1083,Handle Email,12.3.10 10:41,12.3.10 10:41,FL,Customer 907,iPhone,Referred to Servicer,SamuilCase 1084,Inbound Call,28.3.10 9:31,28.3.10 9:44,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 1084,Inbound Call,28.3.10 9:47,28.3.10 9:48,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 1085,Inbound Call,11.3.10 16:47,11.3.10 17:06,FL,Customer 908,iPhone,Referred to Servicer,SteffiCase 1086,Inbound Call,25.3.10 15:35,25.3.10 15:38,FL,Customer 909,iPhone,Referred to Servicer,MoniqueCase 1086,Inbound Call,25.3.10 15:39,25.3.10 15:45,FL,Customer 909,iPhone,Referred to Servicer,MoniqueCase 1086,Inbound Call,27.3.10 16:12,27.3.10 16:13,FL,Customer 909,iPhone,Referred to Servicer,MoniqueCase 1087,Inbound Call,25.3.10 15:30,25.3.10 15:34,FL,Customer 910,MacBook Pro,Referred to Servicer,MichaelCase 1088,Inbound Call,21.3.10 11:02,21.3.10 11:04,FL,Customer 911,MacBook Pro,Referred to Servicer,MajaCase 1089,Inbound Email,2.3.10 16:00,5.3.10 11:55,FL,Customer 912,MacBook Pro,Product Assistance,SamuilCase 1089,Inbound Email,5.3.10 12:02,5.3.10 12:02,FL,Customer 912,MacBook Pro,Product Assistance,SamuilCase 1089,Email Outbound,5.3.10 12:02,5.3.10 12:02,FL,Customer 912,MacBook Pro,Product Assistance,SamuilCase 1090,Inbound Call,28.3.10 15:35,28.3.10 15:37,FL,Customer 913,MacBook Pro,Referred to Servicer,NancyCase 1091,Inbound Call,15.3.10 15:42,15.3.10 15:43,FL,Customer 914,iPhone,Product Assistance,NancyCase 1091,Inbound Call,16.3.10 10:04,16.3.10 10:07,FL,Customer 914,iPhone,Product Assistance,WilCase 1092,Inbound Call,14.3.10 11:02,14.3.10 11:03,FL,Customer 915,iPhone,Product Assistance,AnneCase 1093,Inbound Call,30.3.10 9:51,30.3.10 9:55,FL,Customer 916,iPhone,Product Assistance,MaryCase 1094,Inbound Call,29.3.10 9:18,29.3.10 9:19,FL,Customer 917,MacBook Pro,Referred to Servicer,KarenCase 1094,Inbound Call,29.3.10 9:26,29.3.10 9:27,FL,Customer 917,MacBook Pro,Referred to Servicer,ElenaCase 1094,Inbound Call,29.3.10 9:32,29.3.10 9:36,FL,Customer 917,MacBook Pro,Referred to Servicer,KarenCase 1094,Handle Case,1.4.10 7:02,1.4.10 7:05,BL,Customer 917,MacBook Pro,Referred to Servicer,MathiasCase 1095,Inbound Call,6.3.10 12:26,6.3.10 12:27,FL,Customer 918,iPhone,Product Assistance,MoniqueCase 1096,Inbound Call,21.3.10 11:11,21.3.10 11:13,FL,Customer 919,MacBook Pro,Product Assistance,JohanCase 1096,Inbound Call,3.4.10 8:43,3.4.10 8:45,FL,Customer 919,MacBook Pro,Product Assistance,DavidCase 1097,Inbound Call,4.3.10 10:24,4.3.10 10:26,FL,Customer 920,iPhone,Referred to Servicer,ElenaCase 1098,Inbound Call,8.3.10 8:38,8.3.10 8:56,FL,Customer 921,MacBook Pro,Product Assistance,KennyCase 1099,Call Outbound,8.3.10 11:45,8.3.10 11:48,FL,Customer 922,iPhone,Product Assistance,SamuilCase 1100,Inbound Call,20.3.10 15:47,20.3.10 15:50,FL,Customer 923,MacBook Pro,Referred to Servicer,WilCase 1101,Inbound Call,11.3.10 12:36,11.3.10 12:39,FL,Customer 924,MacBook Pro,Referred to Servicer,RichardCase 1102,Inbound Call,4.3.10 16:04,4.3.10 16:05,FL,Customer 925,iPhone,Referred to Servicer,ChristianCase 1103,Inbound Call,26.3.10 17:56,26.3.10 17:58,FL,Customer 926,iPhone,Product Assistance,AnneCase 1104,Inbound Email,27.3.10 12:58,28.3.10 12:08,FL,Customer 927,MacBook Pro,Product Assistance,IrenaCase 1104,Email Outbound,28.3.10 12:25,28.3.10 12:32,FL,Customer 927,MacBook Pro,Product Assistance,IrenaCase 1104,Handle Email,28.3.10 12:32,28.3.10 12:32,FL,Customer 927,MacBook Pro,Product Assistance,IrenaCase 1104,Handle Case,28.3.10 12:58,28.3.10 12:58,FL,Customer 927,MacBook Pro,Product Assistance,IrenaCase 1105,Inbound Call,18.3.10 7:46,18.3.10 7:49,FL,Customer 928,MacBook Pro,Referred to Servicer,IrenaCase 1105,Call Outbound,2.4.10 11:58,2.4.10 12:07,FL,Customer 928,MacBook Pro,Referred to Servicer,IrenaCase 1105,Inbound Call,12.4.10 7:58,12.4.10 7:59,FL,Customer 928,MacBook Pro,Referred to Servicer,IrenaCase 1105,Inbound Call,16.4.10 11:53,16.4.10 12:01,FL,Customer 928,MacBook Pro,Referred to Servicer,WilCase 1105,Handle Case,17.4.10 11:06,17.4.10 11:09,BL,Customer 928,MacBook Pro,Referred to Servicer,MathiasCase 1105,Inbound Call,19.4.10 8:17,19.4.10 8:21,FL,Customer 928,MacBook Pro,Referred to Servicer,SteffiCase 1105,Inbound Call,19.4.10 12:08,19.4.10 12:09,FL,Customer 928,MacBook Pro,Referred to Servicer,PatrickCase 1105,Inbound Call,20.4.10 12:22,20.4.10 12:24,FL,Customer 928,MacBook Pro,Referred to Servicer,IrenaCase 1105,Handle Case,22.4.10 7:53,22.4.10 8:01,BL,Customer 928,MacBook Pro,Referred to Servicer,MathiasCase 1105,Inbound Call,22.4.10 11:00,22.4.10 11:01,FL,Customer 928,MacBook Pro,Referred to Servicer,HaroldCase 1106,Inbound Call,6.3.10 11:13,6.3.10 11:21,FL,Customer 929,MacBook Pro,Product Assistance,TonCase 1107,Inbound Call,25.3.10 17:17,25.3.10 17:19,FL,Customer 930,iPhone,Referred to Servicer,MichaelCase 1108,Inbound Call,26.3.10 18:00,26.3.10 18:03,FL,Customer 931,MacBook Pro,Referred to Servicer,ChristianCase 1108,Handle Case,27.3.10 8:28,27.3.10 8:43,BL,Customer 931,MacBook Pro,Referred to Servicer,MathiasCase 1108,Inbound Call,18.4.10 7:50,18.4.10 7:51,FL,Customer 931,MacBook Pro,Referred to Servicer,SamuilCase 1108,Inbound Call,26.4.10 8:07,26.4.10 8:09,FL,Customer 931,MacBook Pro,Referred to Servicer,SteffiCase 1109,Inbound Email,4.3.10 11:22,6.3.10 15:04,FL,Customer 932,iPhone,Referred to Servicer,MaryCase 1109,Email Outbound,6.3.10 15:06,6.3.10 15:07,FL,Customer 932,iPhone,Referred to Servicer,MaryCase 1109,Handle Email,6.3.10 15:07,6.3.10 15:07,FL,Customer 932,iPhone,Referred to Servicer,MaryCase 1110,Inbound Call,20.3.10 14:21,20.3.10 14:23,FL,Customer 933,MacBook Pro,Product Assistance,WilCase 1111,Inbound Call,18.3.10 7:42,18.3.10 7:52,FL,Customer 934,iPhone,Referred to Servicer,FredCase 1112,Inbound Email,4.3.10 21:40,6.3.10 15:44,FL,Customer 935,iPhone,Referred to Servicer,MaryCase 1112,Email Outbound,6.3.10 15:49,6.3.10 15:50,FL,Customer 935,iPhone,Referred to Servicer,MaryCase 1112,Email Outbound,6.3.10 15:50,6.3.10 15:50,FL,Customer 935,iPhone,Referred to Servicer,MaryCase 1112,Call Outbound,6.3.10 15:50,6.3.10 15:50,FL,Customer 935,iPhone,Referred to Servicer,MaryCase 1112,Call Outbound,20.3.10 9:07,20.3.10 9:08,FL,Customer 935,iPhone,Referred to Servicer,SamuilCase 1112,Handle Case,20.3.10 10:45,20.3.10 10:47,FL,Customer 935,iPhone,Referred to Servicer,HaroldCase 1112,Inbound Call,28.3.10 17:07,28.3.10 17:09,FL,Customer 935,iPhone,Referred to Servicer,MoniqueCase 1112,Inbound Call,28.3.10 17:12,28.3.10 17:14,BL,Customer 935,iPhone,Referred to Servicer,SteveCase 1112,Call Outbound,28.3.10 17:14,28.3.10 17:16,FL,Customer 935,iPhone,Referred to Servicer,SamuilCase 1113,Inbound Call,18.3.10 10:47,18.3.10 10:48,FL,Customer 936,MacBook Pro,Referred to Servicer,MajaCase 1113,Inbound Call,23.3.10 7:16,23.3.10 7:17,FL,Customer 936,MacBook Pro,Referred to Servicer,HenkCase 1114,Inbound Call,12.3.10 11:21,12.3.10 11:23,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 1115,Handle Email,3.4.10 9:44,3.4.10 9:47,FL,Customer 937,iPhone,Product Assistance,JochemCase 1115,Handle Email,3.4.10 9:51,3.4.10 9:51,FL,Customer 937,iPhone,Product Assistance,JochemCase 1116,Inbound Call,25.3.10 10:45,25.3.10 10:49,FL,Customer 938,MacBook Pro,Referred to Servicer,FredCase 1116,Inbound Call,25.3.10 10:52,25.3.10 10:53,FL,Customer 938,MacBook Pro,Referred to Servicer,FredCase 1117,Inbound Call,19.3.10 14:25,19.3.10 14:30,FL,Customer 939,MacBook Pro,Referred to Servicer,NancyCase 1118,Inbound Call,14.3.10 7:55,14.3.10 8:06,FL,Customer 940,MacBook Pro,Referred to Servicer,KennyCase 1118,Inbound Call,24.4.10 16:05,24.4.10 16:18,FL,Customer 940,MacBook Pro,Referred to Servicer,CindyCase 1118,Inbound Call,24.4.10 16:29,24.4.10 16:30,FL,Customer 940,MacBook Pro,Referred to Servicer,HaroldCase 1119,Inbound Call,8.3.10 11:29,8.3.10 11:35,FL,Customer 941,MacBook Pro,Referred to Servicer,RichardCase 1119,Inbound Call,8.3.10 12:31,8.3.10 12:35,FL,Customer 941,MacBook Pro,Referred to Servicer,JohanCase 1119,Inbound Call,13.3.10 7:41,13.3.10 7:43,FL,Customer 941,MacBook Pro,Referred to Servicer,IrenaCase 1119,Inbound Call,13.3.10 9:54,13.3.10 9:56,FL,Customer 941,MacBook Pro,Referred to Servicer,HaroldCase 1120,Inbound Call,14.3.10 11:33,14.3.10 11:38,FL,Customer 942,MacBook Pro,Product Assistance,RichardCase 1121,Inbound Call,20.3.10 10:05,20.3.10 10:06,FL,Customer 943,iPhone,Product Assistance,JochemCase 1122,Inbound Call,6.3.10 9:29,6.3.10 9:30,FL,Customer 944,iPhone,Product Assistance,HenkCase 1123,Inbound Call,18.3.10 11:59,18.3.10 12:01,FL,Customer 945,iPhone,Referred to Servicer,WilCase 1124,Inbound Call,27.3.10 10:23,27.3.10 10:29,FL,Customer 946,MacBook Pro,Referred to Servicer,RichardCase 1125,Inbound Call,27.3.10 10:22,27.3.10 10:25,FL,Customer 947,iPhone,Referred to Servicer,JohanCase 1126,Inbound Call,4.3.10 8:13,4.3.10 8:15,FL,Customer 948,iPhone,Referred to Servicer,MajaCase 1127,Inbound Call,5.3.10 7:49,5.3.10 7:52,FL,Customer 949,MacBook Pro,Referred to Servicer,ErikCase 1128,Handle Email,1.4.10 13:03,1.4.10 13:05,FL,Customer 950,iPhone,Product Assistance,MaryCase 1129,Inbound Call,13.3.10 6:51,13.3.10 6:55,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 1130,Inbound Call,20.3.10 9:54,20.3.10 9:56,FL,Customer 951,MacBook Pro,Referred to Servicer,JochemCase 1130,Inbound Call,20.3.10 9:58,20.3.10 9:58,FL,Customer 951,MacBook Pro,Referred to Servicer,JochemCase 1130,Inbound Call,20.3.10 15:24,20.3.10 15:25,FL,Customer 951,MacBook Pro,Referred to Servicer,WilCase 1131,Inbound Call,12.3.10 12:11,12.3.10 12:12,FL,Customer 952,iPhone,Product Assistance,IrenaCase 1132,Inbound Call,28.3.10 16:31,28.3.10 16:32,FL,Customer 953,iPhone,Referred to Servicer,ChristianCase 1133,Inbound Call,5.3.10 10:30,5.3.10 10:30,FL,Customer 954,iPhone,Product Assistance,HenkCase 1134,Inbound Call,21.3.10 15:23,21.3.10 15:24,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 1135,Inbound Call,25.3.10 9:03,25.3.10 9:03,FL,Customer 955,iPhone,Product Assistance,SamuilCase 1136,Handle Email,26.3.10 12:54,26.3.10 12:56,FL,Customer 956,iPhone,Product Assistance,RichardCase 1136,Handle Email,26.3.10 13:06,26.3.10 13:06,FL,Customer 956,iPhone,Product Assistance,RichardCase 1137,Inbound Call,8.3.10 11:12,8.3.10 11:14,FL,Customer 3,iPhone,Referred to Servicer,MajaCase 1138,Inbound Call,18.3.10 10:45,18.3.10 10:47,FL,Customer 957,MacBook Pro,Referred to Servicer,HenkCase 1138,Inbound Call,20.3.10 16:26,20.3.10 16:31,FL,Customer 957,MacBook Pro,Referred to Servicer,NancyCase 1139,Inbound Call,5.3.10 8:56,5.3.10 8:58,FL,Customer 958,MacBook Pro,Product Assistance,HenkCase 1140,Inbound Call,14.3.10 9:29,14.3.10 9:31,FL,Customer 959,MacBook Pro,Referred to Servicer,MajaCase 1140,Handle Case,15.3.10 6:39,15.3.10 6:42,BL,Customer 959,MacBook Pro,Referred to Servicer,MathiasCase 1141,Inbound Call,4.3.10 12:36,4.3.10 12:37,FL,Customer 960,iPhone,Product Assistance,MoniqueCase 1142,Inbound Call,9.3.10 8:34,9.3.10 8:35,FL,Customer 961,MacBook Pro,Referred to Servicer,HaroldCase 1143,Inbound Call,19.3.10 15:50,19.3.10 15:54,FL,Customer 962,MacBook Pro,Referred to Servicer,MoniqueCase 1143,Inbound Call,8.4.10 10:25,8.4.10 10:28,FL,Customer 962,MacBook Pro,Referred to Servicer,SusiCase 1144,Inbound Email,19.3.10 12:59,19.3.10 15:08,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Call Outbound,19.3.10 15:11,19.3.10 15:13,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Email Outbound,19.3.10 15:13,19.3.10 15:16,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Handle Email,19.3.10 15:16,19.3.10 15:16,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Inbound Email,20.3.10 12:05,21.3.10 10:31,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Handle Email,21.3.10 10:31,21.3.10 10:36,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Email Outbound,21.3.10 10:36,21.3.10 10:39,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1144,Handle Email,21.3.10 10:39,21.3.10 10:39,FL,Customer 963,MacBook Pro,Product Assistance,JochemCase 1145,Inbound Call,14.3.10 16:42,14.3.10 16:45,BL,Customer 964,MacBook Pro,Referred to Servicer,SteveCase 1145,Inbound Call,11.4.10 11:51,11.4.10 11:59,FL,Customer 964,MacBook Pro,Referred to Servicer,MichaelCase 1145,Inbound Call,11.4.10 12:02,11.4.10 12:03,FL,Customer 964,MacBook Pro,Referred to Servicer,MichaelCase 1146,Inbound Call,21.3.10 16:20,21.3.10 16:26,FL,Customer 965,iPhone,Product Assistance,MichaelCase 1146,Call Outbound,22.3.10 12:45,22.3.10 12:46,FL,Customer 965,iPhone,Product Assistance,MichaelCase 1147,Inbound Call,11.3.10 9:17,11.3.10 9:18,FL,Customer 966,MacBook Pro,Referred to Servicer,MaryCase 1148,Inbound Call,15.3.10 10:32,15.3.10 10:33,FL,Customer 967,iPhone,Product Assistance,WilCase 1149,Inbound Call,18.3.10 9:02,18.3.10 9:02,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1150,Inbound Call,28.3.10 16:44,28.3.10 16:50,FL,Customer 968,MacBook Pro,Referred to Servicer,NancyCase 1150,Handle Case,29.3.10 6:43,29.3.10 6:45,BL,Customer 968,MacBook Pro,Referred to Servicer,MathiasCase 1150,Inbound Call,29.3.10 9:28,29.3.10 9:30,FL,Customer 968,MacBook Pro,Referred to Servicer,SamuilCase 1151,Inbound Call,22.3.10 15:34,22.3.10 15:37,FL,Customer 969,iPhone,Product Assistance,MichaelCase 1151,Handle Case,22.3.10 17:56,22.3.10 17:57,FL,Customer 969,iPhone,Product Assistance,MichaelCase 1151,Handle Case,25.3.10 15:17,25.3.10 15:19,FL,Customer 969,iPhone,Product Assistance,HaroldCase 1151,Handle Case,26.3.10 14:37,26.3.10 14:38,FL,Customer 969,iPhone,Product Assistance,DavidCase 1151,Call Outbound,16.4.10 13:38,16.4.10 13:41,FL,Customer 969,iPhone,Product Assistance,KarenCase 1152,Inbound Call,25.3.10 16:12,25.3.10 16:17,FL,Customer 970,MacBook Pro,Product Assistance,HaroldCase 1152,Handle Case,26.3.10 10:02,26.3.10 10:05,BL,Customer 970,MacBook Pro,Product Assistance,MathiasCase 1152,Inbound Call,26.3.10 15:09,26.3.10 15:16,FL,Customer 970,MacBook Pro,Product Assistance,MoniqueCase 1152,Handle Case,27.3.10 7:48,27.3.10 7:55,BL,Customer 970,MacBook Pro,Product Assistance,MathiasCase 1152,Inbound Call,27.3.10 7:57,27.3.10 7:57,FL,Customer 970,MacBook Pro,Product Assistance,FredCase 1152,Inbound Call,9.4.10 9:36,9.4.10 9:38,FL,Customer 970,MacBook Pro,Product Assistance,IrenaCase 1152,Inbound Call,10.4.10 8:44,10.4.10 8:45,FL,Customer 970,MacBook Pro,Product Assistance,JohanCase 1152,Inbound Call,11.4.10 7:58,11.4.10 8:19,FL,Customer 970,MacBook Pro,Product Assistance,FredCase 1152,Handle Case,11.4.10 10:20,11.4.10 10:22,FL,Customer 970,MacBook Pro,Product Assistance,FredCase 1153,Inbound Call,25.3.10 9:07,25.3.10 9:08,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1154,Inbound Call,27.3.10 13:58,27.3.10 13:59,FL,Customer 971,iPhone,Product Assistance,MoniqueCase 1155,Inbound Call,14.3.10 14:12,14.3.10 14:14,FL,Customer 972,iPhone,Product Assistance,TonCase 1155,Inbound Call,9.4.10 9:32,9.4.10 9:54,FL,Customer 972,iPhone,Product Assistance,ClarkCase 1156,Inbound Call,4.3.10 7:48,4.3.10 7:53,FL,Customer 973,MacBook Pro,Referred to Servicer,KennyCase 1156,Inbound Call,22.4.10 14:34,22.4.10 14:36,FL,Customer 973,MacBook Pro,Referred to Servicer,AnneCase 1157,Inbound Call,26.3.10 6:24,26.3.10 6:25,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1158,Inbound Call,7.3.10 9:56,7.3.10 9:56,FL,Customer 974,MacBook Pro,Product Assistance,JochemCase 1159,Inbound Call,11.3.10 12:16,11.3.10 12:28,FL,Customer 975,iPhone,Product Assistance,SusiCase 1160,Inbound Call,14.3.10 11:43,14.3.10 11:45,FL,Customer 976,iPhone,Referred to Servicer,RichardCase 1161,Inbound Call,26.3.10 13:23,26.3.10 13:24,FL,Customer 977,iPhone,Product Assistance,SamuilCase 1162,Inbound Call,20.3.10 14:11,20.3.10 14:13,FL,Customer 978,iPhone,Product Assistance,ClarkCase 1163,Inbound Call,6.3.10 13:32,6.3.10 13:33,FL,Customer 979,iPhone,Referred to Servicer,WilCase 1164,Inbound Call,13.3.10 16:35,13.3.10 16:36,FL,Customer 980,MacBook Pro,Product Assistance,MoniqueCase 1165,Inbound Call,18.3.10 9:18,18.3.10 9:23,FL,Customer 981,iPhone,Referred to Servicer,ElenaCase 1166,Inbound Email,25.3.10 22:33,26.3.10 10:20,FL,Customer 982,iPhone,Product Assistance,SusiCase 1166,Email Outbound,26.3.10 10:22,26.3.10 10:23,FL,Customer 982,iPhone,Product Assistance,SusiCase 1166,Email Outbound,26.3.10 10:23,26.3.10 10:24,FL,Customer 982,iPhone,Product Assistance,SusiCase 1166,Call Outbound,26.3.10 10:27,26.3.10 10:28,FL,Customer 982,iPhone,Product Assistance,SusiCase 1167,Inbound Call,26.3.10 17:32,26.3.10 17:33,FL,Customer 983,MacBook Pro,Product Assistance,ChristianCase 1167,Handle Email,1.4.10 16:11,1.4.10 16:12,FL,Customer 983,MacBook Pro,Product Assistance,ChristianCase 1167,Handle Email,1.4.10 16:13,1.4.10 16:34,FL,Customer 983,MacBook Pro,Product Assistance,ChristianCase 1167,Email Outbound,1.4.10 16:41,1.4.10 16:42,FL,Customer 983,MacBook Pro,Product Assistance,ChristianCase 1167,Email Outbound,1.4.10 17:30,1.4.10 17:30,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1167,Email Outbound,1.4.10 17:30,1.4.10 17:31,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1167,Email Outbound,1.4.10 17:31,1.4.10 17:40,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1167,Email Outbound,1.4.10 17:40,1.4.10 17:41,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1167,Email Outbound,1.4.10 17:41,1.4.10 17:41,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1167,Handle Case,1.4.10 17:41,1.4.10 17:41,FL,Customer 983,MacBook Pro,Product Assistance,HaroldCase 1168,Inbound Call,15.3.10 7:44,15.3.10 7:48,FL,Customer 984,MacBook Pro,Referred to Servicer,MajaCase 1168,Handle Case,19.3.10 6:48,19.3.10 6:50,BL,Customer 984,MacBook Pro,Referred to Servicer,MathiasCase 1169,Inbound Call,30.3.10 13:10,30.3.10 13:12,FL,Customer 985,iPhone,Referred to Servicer,AnneCase 1170,Inbound Call,18.3.10 11:59,18.3.10 12:06,FL,Customer 986,MacBook Pro,Referred to Servicer,KennyCase 1170,Handle Case,19.3.10 7:22,19.3.10 7:24,BL,Customer 986,MacBook Pro,Referred to Servicer,MathiasCase 1171,Inbound Email,14.3.10 0:19,15.3.10 14:14,FL,Customer 987,MacBook Pro,Product Assistance,SamuilCase 1171,Email Outbound,15.3.10 14:16,15.3.10 14:18,FL,Customer 987,MacBook Pro,Product Assistance,SamuilCase 1171,Email Outbound,15.3.10 14:18,15.3.10 14:19,FL,Customer 987,MacBook Pro,Product Assistance,SamuilCase 1171,Inbound Email,15.3.10 17:59,18.3.10 12:40,FL,Customer 987,MacBook Pro,Product Assistance,MaryCase 1171,Email Outbound,18.3.10 12:41,18.3.10 12:44,FL,Customer 987,MacBook Pro,Product Assistance,MaryCase 1171,Email Outbound,18.3.10 12:44,18.3.10 12:45,FL,Customer 987,MacBook Pro,Product Assistance,MaryCase 1172,Inbound Call,19.3.10 14:22,19.3.10 14:23,FL,Customer 988,MacBook Pro,Referred to Servicer,NancyCase 1172,Handle Case,25.3.10 14:01,25.3.10 14:03,FL,Customer 988,MacBook Pro,Referred to Servicer,NancyCase 1172,Inbound Call,26.3.10 17:21,26.3.10 17:23,FL,Customer 988,MacBook Pro,Referred to Servicer,ChristianCase 1172,Inbound Call,26.3.10 17:24,26.3.10 17:25,FL,Customer 988,MacBook Pro,Referred to Servicer,HaroldCase 1173,Inbound Call,29.3.10 13:22,29.3.10 13:22,FL,Customer 3,iPhone,Referred to Servicer,SamuilCase 1174,Inbound Call,21.3.10 16:53,21.3.10 16:59,FL,Customer 989,MacBook Pro,Referred to Servicer,MichaelCase 1175,Inbound Call,19.3.10 11:56,19.3.10 11:58,FL,Customer 3,iPhone,Product Assistance,SteffiCase 1176,Inbound Call,12.3.10 9:06,12.3.10 9:09,FL,Customer 990,iPhone,Product Assistance,SusiCase 1177,Inbound Call,4.3.10 12:01,4.3.10 12:17,FL,Customer 991,iPhone,Referred to Servicer,PatrickCase 1178,Inbound Call,28.3.10 15:54,28.3.10 15:59,FL,Customer 992,MacBook Pro,Referred to Servicer,HaroldCase 1179,Inbound Call,7.3.10 9:55,7.3.10 9:57,FL,Customer 993,iPhone,Product Assistance,SteffiCase 1180,Inbound Call,7.3.10 9:52,7.3.10 9:54,FL,Customer 3,iPhone,Product Assistance,SteffiCase 1181,Inbound Email,7.3.10 9:21,8.3.10 11:28,FL,Customer 994,iPhone,Referred to Servicer,MaryCase 1181,Call Outbound,8.3.10 11:33,8.3.10 11:33,FL,Customer 994,iPhone,Referred to Servicer,MaryCase 1181,Inbound Email,8.3.10 11:35,8.3.10 11:35,FL,Customer 994,iPhone,Referred to Servicer,MaryCase 1181,Call Outbound,8.3.10 11:35,8.3.10 11:35,FL,Customer 994,iPhone,Referred to Servicer,MaryCase 1182,Inbound Email,25.3.10 10:09,26.3.10 8:44,FL,Customer 995,iPhone,Product Assistance,MariskaCase 1182,Handle Case,26.3.10 8:55,26.3.10 9:05,FL,Customer 995,iPhone,Product Assistance,MariskaCase 1182,Handle Case,26.3.10 9:05,26.3.10 9:15,FL,Customer 995,iPhone,Product Assistance,MariskaCase 1182,Email Outbound,26.3.10 9:15,26.3.10 9:16,FL,Customer 995,iPhone,Product Assistance,MariskaCase 1183,Inbound Call,2.3.10 9:34,2.3.10 9:35,FL,Customer 996,iPhone,Referred to Servicer,MajaCase 1184,Inbound Call,18.3.10 11:53,18.3.10 11:54,FL,Customer 997,iPhone,Product Assistance,WilCase 1185,Inbound Call,25.3.10 12:34,25.3.10 12:38,FL,Customer 998,iPhone,Referred to Servicer,ElenaCase 1185,Inbound Call,1.4.10 8:07,1.4.10 8:08,FL,Customer 998,iPhone,Referred to Servicer,DavidCase 1185,Inbound Call,1.4.10 8:14,1.4.10 8:18,FL,Customer 998,iPhone,Referred to Servicer,RichardCase 1186,Inbound Call,19.3.10 11:04,19.3.10 11:11,FL,Customer 999,iPhone,Product Assistance,JohanCase 1187,Inbound Call,11.3.10 10:08,11.3.10 10:13,FL,Customer 1000,MacBook Pro,Referred to Servicer,KennyCase 1188,Inbound Call,13.3.10 10:37,13.3.10 10:37,FL,Customer 3,iPhone,Referred to Servicer,RichardCase 1189,Inbound Call,20.3.10 15:51,20.3.10 15:52,FL,Customer 1001,MacBook Pro,Product Assistance,ChristianCase 1189,Inbound Call,21.3.10 12:44,21.3.10 12:51,FL,Customer 1001,MacBook Pro,Product Assistance,RichardCase 1190,Inbound Call,29.3.10 11:03,29.3.10 11:04,FL,Customer 1002,iPhone,Referred to Servicer,ErikCase 1191,Inbound Call,29.3.10 13:41,29.3.10 13:43,FL,Customer 1003,iPhone,Referred to Servicer,SamuilCase 1192,Handle Email,15.3.10 9:37,15.3.10 9:41,FL,Customer 1004,MacBook Pro,Product Assistance,SamuilCase 1192,Handle Email,15.3.10 10:24,15.3.10 10:36,FL,Customer 1004,MacBook Pro,Product Assistance,SamuilCase 1192,Call Outbound,15.3.10 10:38,15.3.10 10:39,FL,Customer 1004,MacBook Pro,Product Assistance,SamuilCase 1193,Inbound Call,7.3.10 10:10,7.3.10 10:21,FL,Customer 1005,MacBook Pro,Referred to Servicer,KennyCase 1194,Inbound Call,11.3.10 13:25,11.3.10 13:29,BL,Customer 1006,iPhone,Referred to Servicer,SteveCase 1195,Inbound Call,29.3.10 9:08,29.3.10 9:12,FL,Customer 1007,MacBook Pro,Product Assistance,MaryCase 1195,Inbound Call,12.4.10 11:03,12.4.10 11:06,FL,Customer 1007,MacBook Pro,Product Assistance,HenkCase 1196,Inbound Call,11.3.10 14:02,11.3.10 14:03,BL,Customer 1008,MacBook Pro,Referred to Servicer,SteveCase 1197,Inbound Email,5.3.10 21:37,7.3.10 13:55,FL,Customer 1009,iPhone,Product Assistance,MaryCase 1197,Handle Case,7.3.10 14:36,7.3.10 14:37,FL,Customer 1009,iPhone,Product Assistance,MaryCase 1197,Inbound Email,7.3.10 14:41,7.3.10 14:41,FL,Customer 1009,iPhone,Product Assistance,MaryCase 1197,Email Outbound,7.3.10 14:41,7.3.10 14:42,FL,Customer 1009,iPhone,Product Assistance,MaryCase 1198,Inbound Call,21.3.10 10:49,21.3.10 10:52,FL,Customer 3,iPhone,Product Assistance,ErikCase 1199,Inbound Call,14.3.10 15:43,14.3.10 15:45,FL,Customer 1010,iPhone,Referred to Servicer,MoniqueCase 1200,Inbound Call,9.3.10 10:09,9.3.10 10:11,FL,Customer 1011,iPhone,Product Assistance,HelenCase 1201,Inbound Call,23.3.10 10:22,23.3.10 10:27,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 1202,Inbound Call,8.3.10 9:55,8.3.10 9:57,FL,Customer 1012,iPhone,Referred to Servicer,RichardCase 1203,Inbound Call,25.3.10 11:25,25.3.10 11:28,FL,Customer 1013,iPhone,Referred to Servicer,WilCase 1204,Inbound Email,2.3.10 10:05,5.3.10 11:12,FL,Customer 1014,MacBook Pro,Product Assistance,MaryCase 1204,Handle Email,5.3.10 11:12,5.3.10 11:15,FL,Customer 1014,MacBook Pro,Product Assistance,MaryCase 1204,Email Outbound,5.3.10 11:15,5.3.10 11:15,FL,Customer 1014,MacBook Pro,Product Assistance,MaryCase 1205,Inbound Email,4.3.10 18:16,6.3.10 15:33,FL,Customer 1015,MacBook Pro,Product Assistance,MaryCase 1205,Email Outbound,6.3.10 15:35,6.3.10 15:41,FL,Customer 1015,MacBook Pro,Product Assistance,MaryCase 1205,Handle Email,6.3.10 15:41,6.3.10 15:41,FL,Customer 1015,MacBook Pro,Product Assistance,MaryCase 1206,Inbound Email,4.3.10 11:28,6.3.10 12:31,FL,Customer 1016,MacBook Pro,Product Assistance,JochemCase 1206,Email Outbound,6.3.10 12:32,6.3.10 12:33,FL,Customer 1016,MacBook Pro,Product Assistance,JochemCase 1206,Handle Email,6.3.10 12:33,6.3.10 12:33,FL,Customer 1016,MacBook Pro,Product Assistance,JochemCase 1207,Inbound Call,27.3.10 12:52,27.3.10 12:54,FL,Customer 1017,iPhone,Product Assistance,IrenaCase 1208,Inbound Call,18.3.10 8:04,18.3.10 8:05,FL,Customer 1018,MacBook Pro,Referred to Servicer,JohanCase 1208,Inbound Call,18.3.10 8:11,18.3.10 8:18,FL,Customer 1018,MacBook Pro,Referred to Servicer,JohanCase 1208,Inbound Call,18.3.10 8:58,18.3.10 8:59,FL,Customer 1018,MacBook Pro,Referred to Servicer,PatrickCase 1208,Inbound Call,25.4.10 14:13,25.4.10 14:14,FL,Customer 1018,MacBook Pro,Referred to Servicer,ChristianCase 1209,Inbound Call,13.3.10 14:31,13.3.10 14:33,FL,Customer 1019,iPhone,Referred to Servicer,AnneCase 1210,Inbound Call,4.3.10 12:25,4.3.10 12:34,FL,Customer 1020,iPhone,Referred to Servicer,SamuilCase 1210,Handle Case,7.3.10 11:23,7.3.10 11:23,BL,Customer 1020,iPhone,Referred to Servicer,StephanieCase 1210,Call Outbound,7.3.10 11:28,7.3.10 11:36,FL,Customer 1020,iPhone,Referred to Servicer,SamuilCase 1211,Inbound Call,22.3.10 17:01,22.3.10 17:02,FL,Customer 1021,iPhone,Product Assistance,JochemCase 1212,Inbound Call,19.3.10 9:35,19.3.10 9:39,FL,Customer 1022,MacBook Pro,Referred to Servicer,JochemCase 1212,Handle Case,19.3.10 9:45,19.3.10 9:46,FL,Customer 1022,MacBook Pro,Referred to Servicer,JochemCase 1212,Inbound Call,21.3.10 10:09,21.3.10 10:10,FL,Customer 1022,MacBook Pro,Referred to Servicer,WilCase 1212,Inbound Call,21.3.10 10:12,21.3.10 10:16,FL,Customer 1022,MacBook Pro,Referred to Servicer,TonCase 1212,Handle Case,22.3.10 7:29,22.3.10 7:31,BL,Customer 1022,MacBook Pro,Referred to Servicer,MathiasCase 1212,Inbound Call,26.3.10 10:21,26.3.10 10:25,FL,Customer 1022,MacBook Pro,Referred to Servicer,AnneCase 1212,Handle Case,27.3.10 7:01,27.3.10 7:04,BL,Customer 1022,MacBook Pro,Referred to Servicer,MathiasCase 1212,Inbound Call,1.4.10 9:46,1.4.10 9:46,FL,Customer 1022,MacBook Pro,Referred to Servicer,JochemCase 1213,Handle Email,18.3.10 15:00,18.3.10 15:03,FL,Customer 1023,MacBook Pro,Product Assistance,WilCase 1214,Inbound Call,14.3.10 11:59,14.3.10 12:01,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1215,Inbound Call,28.3.10 15:52,28.3.10 15:52,FL,Customer 636,MacBook Pro,Referred to Servicer,HaroldCase 1216,Inbound Call,11.3.10 6:53,11.3.10 7:00,FL,Customer 1024,iPhone,Referred to Servicer,HelenCase 1217,Inbound Call,29.3.10 12:19,29.3.10 12:21,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 1218,Inbound Email,23.3.10 15:27,25.3.10 12:24,FL,Customer 1025,iPhone,Referred to Servicer,MaryCase 1218,Email Outbound,25.3.10 12:25,25.3.10 12:30,FL,Customer 1025,iPhone,Referred to Servicer,MaryCase 1218,Handle Email,25.3.10 12:30,25.3.10 12:30,FL,Customer 1025,iPhone,Referred to Servicer,MaryCase 1219,Inbound Email,18.3.10 7:20,19.3.10 11:41,FL,Customer 1026,MacBook Pro,Product Assistance,JochemCase 1219,Call Outbound,19.3.10 11:43,19.3.10 11:46,FL,Customer 1026,MacBook Pro,Product Assistance,JochemCase 1219,Email Outbound,19.3.10 11:46,19.3.10 11:49,FL,Customer 1026,MacBook Pro,Product Assistance,JochemCase 1219,Handle Email,19.3.10 11:49,19.3.10 11:49,FL,Customer 1026,MacBook Pro,Product Assistance,JochemCase 1220,Inbound Call,14.3.10 9:52,14.3.10 9:53,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 1221,Inbound Call,28.3.10 10:39,28.3.10 10:41,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1222,Inbound Call,5.3.10 14:30,5.3.10 14:32,FL,Customer 3,iPhone,Referred to Servicer,TonCase 1223,Inbound Call,19.3.10 17:41,19.3.10 17:42,FL,Customer 1027,MacBook Pro,Product Assistance,MoniqueCase 1224,Inbound Call,5.3.10 14:35,5.3.10 14:50,FL,Customer 1028,MacBook Pro,Product Assistance,TonCase 1225,Inbound Call,5.3.10 10:35,5.3.10 10:39,FL,Customer 1029,iPhone,Referred to Servicer,RichardCase 1226,Inbound Call,6.3.10 8:24,6.3.10 8:26,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1227,Inbound Call,8.3.10 10:33,8.3.10 10:34,FL,Customer 1030,MacBook Pro,Product Assistance,TonCase 1228,Inbound Call,6.3.10 13:45,6.3.10 13:46,FL,Customer 1031,MacBook Pro,Referred to Servicer,WilCase 1229,Inbound Call,14.3.10 8:45,14.3.10 8:50,FL,Customer 1032,MacBook Pro,Referred to Servicer,SamuilCase 1230,Inbound Call,29.3.10 12:57,29.3.10 13:01,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1231,Inbound Call,12.3.10 12:11,12.3.10 12:14,FL,Customer 1033,iPhone,Referred to Servicer,JohanCase 1231,Inbound Call,14.3.10 14:02,14.3.10 14:04,FL,Customer 1033,iPhone,Referred to Servicer,AnneCase 1232,Inbound Email,12.3.10 8:31,12.3.10 13:06,FL,Customer 416,iPhone,Referred to Servicer,RichardCase 1232,Email Outbound,12.3.10 13:07,12.3.10 13:16,FL,Customer 416,iPhone,Referred to Servicer,RichardCase 1232,Email Outbound,12.3.10 13:16,12.3.10 13:21,FL,Customer 416,iPhone,Referred to Servicer,RichardCase 1233,Inbound Call,11.3.10 15:44,11.3.10 15:46,FL,Customer 3,iPhone,Product Assistance,MichaelCase 1234,Inbound Call,19.3.10 12:28,19.3.10 12:34,FL,Customer 1034,MacBook Pro,Product Assistance,MoniqueCase 1234,Handle Case,20.3.10 9:47,20.3.10 9:47,FL,Customer 1034,MacBook Pro,Product Assistance,AshleyCase 1234,Handle Case,20.3.10 12:31,20.3.10 12:32,FL,Customer 1034,MacBook Pro,Product Assistance,MoniqueCase 1235,Inbound Call,7.3.10 14:27,7.3.10 14:30,FL,Customer 1035,iPhone,Product Assistance,ClarkCase 1236,Inbound Email,4.3.10 17:18,7.3.10 6:24,FL,Customer 1036,MacBook Pro,Product Assistance,SamuilCase 1236,Email Outbound,7.3.10 6:29,7.3.10 6:38,FL,Customer 1036,MacBook Pro,Product Assistance,SamuilCase 1236,Handle Email,7.3.10 6:38,7.3.10 6:38,FL,Customer 1036,MacBook Pro,Product Assistance,SamuilCase 1236,Handle Case,20.3.10 12:25,20.3.10 12:26,FL,Customer 1036,MacBook Pro,Product Assistance,RachelCase 1236,Handle Case,20.3.10 15:36,20.3.10 15:36,FL,Customer 1036,MacBook Pro,Product Assistance,DavidCase 1237,Inbound Call,12.3.10 9:51,12.3.10 10:13,FL,Customer 1037,MacBook Pro,Product Assistance,SusiCase 1238,Inbound Call,27.3.10 11:11,27.3.10 11:12,FL,Customer 1038,MacBook Pro,Referred to Servicer,HenkCase 1238,Inbound Call,28.3.10 14:28,28.3.10 14:29,FL,Customer 1038,MacBook Pro,Referred to Servicer,WilCase 1239,Inbound Email,30.3.10 18:42,2.4.10 11:25,FL,Customer 1039,MacBook Pro,Product Assistance,MaryCase 1239,Handle Case,2.4.10 11:25,2.4.10 11:25,FL,Customer 1039,MacBook Pro,Product Assistance,MaryCase 1239,Handle Email,2.4.10 11:25,2.4.10 11:27,FL,Customer 1039,MacBook Pro,Product Assistance,MaryCase 1239,Email Outbound,2.4.10 11:27,2.4.10 11:28,FL,Customer 1039,MacBook Pro,Product Assistance,MaryCase 1240,Inbound Call,27.3.10 12:02,27.3.10 12:05,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1241,Inbound Call,6.3.10 8:43,6.3.10 8:47,FL,Customer 1040,MacBook Pro,Referred to Servicer,JohanCase 1241,Inbound Call,6.3.10 8:59,6.3.10 9:00,FL,Customer 1040,MacBook Pro,Referred to Servicer,PatrickCase 1241,Inbound Call,6.3.10 9:28,6.3.10 9:33,FL,Customer 1040,MacBook Pro,Referred to Servicer,MaryCase 1241,Inbound Call,6.3.10 13:32,6.3.10 13:35,FL,Customer 1040,MacBook Pro,Referred to Servicer,MoniqueCase 1241,Inbound Call,6.3.10 15:12,6.3.10 15:13,FL,Customer 1040,MacBook Pro,Referred to Servicer,AnneCase 1241,Inbound Call,7.3.10 8:29,7.3.10 8:30,FL,Customer 1040,MacBook Pro,Referred to Servicer,WilCase 1241,Inbound Call,17.4.10 13:05,17.4.10 13:06,FL,Customer 1040,MacBook Pro,Referred to Servicer,HaroldCase 1242,Inbound Call,27.3.10 8:43,27.3.10 8:47,FL,Customer 3,iPhone,Product Assistance,SamuilCase 1243,Inbound Call,4.3.10 15:47,4.3.10 15:55,FL,Customer 1041,iPhone,Product Assistance,WilCase 1244,Inbound Email,29.3.10 10:33,1.4.10 14:47,FL,Customer 488,iPhone,Product Assistance,JochemCase 1244,Call Outbound,1.4.10 14:52,1.4.10 14:58,FL,Customer 488,iPhone,Product Assistance,JochemCase 1244,Handle Email,1.4.10 14:58,1.4.10 14:58,FL,Customer 488,iPhone,Product Assistance,JochemCase 1244,Call Outbound,2.4.10 13:33,2.4.10 13:52,FL,Customer 488,iPhone,Product Assistance,JochemCase 1245,Handle Email,6.3.10 11:52,6.3.10 11:53,FL,Customer 1042,iPhone,Product Assistance,JochemCase 1245,Handle Email,6.3.10 12:03,6.3.10 12:03,FL,Customer 1042,iPhone,Product Assistance,JochemCase 1246,Inbound Call,8.3.10 9:16,8.3.10 9:27,FL,Customer 1043,MacBook Pro,Referred to Servicer,KennyCase 1246,Handle Case,8.3.10 11:22,8.3.10 11:22,FL,Customer 1043,MacBook Pro,Referred to Servicer,KennyCase 1246,Handle Case,9.3.10 14:21,9.3.10 14:23,FL,Customer 1043,MacBook Pro,Referred to Servicer,HaroldCase 1246,Handle Case,11.3.10 7:47,11.3.10 7:47,FL,Customer 1043,MacBook Pro,Referred to Servicer,DavidCase 1246,Inbound Call,18.3.10 8:59,18.3.10 9:00,FL,Customer 1043,MacBook Pro,Referred to Servicer,DavidCase 1246,Inbound Call,27.3.10 15:09,27.3.10 15:11,FL,Customer 1043,MacBook Pro,Referred to Servicer,JochemCase 1246,Handle Case,28.3.10 7:43,28.3.10 7:45,BL,Customer 1043,MacBook Pro,Referred to Servicer,MathiasCase 1246,Inbound Call,1.4.10 11:13,1.4.10 11:22,FL,Customer 1043,MacBook Pro,Referred to Servicer,RichardCase 1246,Inbound Call,22.4.10 9:15,22.4.10 9:27,FL,Customer 1043,MacBook Pro,Referred to Servicer,SteffiCase 1247,Inbound Call,11.3.10 12:29,11.3.10 12:31,FL,Customer 1044,MacBook Pro,Referred to Servicer,MaryCase 1247,Inbound Call,19.3.10 16:28,19.3.10 16:37,BL,Customer 1044,MacBook Pro,Referred to Servicer,SteveCase 1247,Inbound Call,19.3.10 16:40,19.3.10 16:41,FL,Customer 1044,MacBook Pro,Referred to Servicer,KarenCase 1247,Inbound Call,22.3.10 13:29,22.3.10 13:30,FL,Customer 1044,MacBook Pro,Referred to Servicer,ClarkCase 1247,Inbound Call,22.3.10 13:42,22.3.10 13:43,FL,Customer 1044,MacBook Pro,Referred to Servicer,BarbaraCase 1247,Inbound Call,27.3.10 9:26,27.3.10 9:26,FL,Customer 1044,MacBook Pro,Referred to Servicer,JochemCase 1247,Inbound Call,27.3.10 9:31,27.3.10 9:33,FL,Customer 1044,MacBook Pro,Referred to Servicer,HenkCase 1247,Inbound Call,10.4.10 14:24,10.4.10 14:24,FL,Customer 1044,MacBook Pro,Referred to Servicer,NancyCase 1248,Inbound Email,18.3.10 17:56,19.3.10 14:08,FL,Customer 1045,iPhone,Referred to Servicer,SamuilCase 1248,Email Outbound,19.3.10 14:14,19.3.10 14:15,FL,Customer 1045,iPhone,Referred to Servicer,SamuilCase 1248,Handle Email,19.3.10 14:15,19.3.10 14:15,FL,Customer 1045,iPhone,Referred to Servicer,SamuilCase 1248,Handle Case,19.3.10 15:58,19.3.10 16:07,FL,Customer 1045,iPhone,Referred to Servicer,MaryCase 1249,Inbound Email,24.3.10 19:29,26.3.10 10:14,FL,Customer 1046,iPhone,Product Assistance,SamuilCase 1249,Email Outbound,26.3.10 10:18,26.3.10 10:20,FL,Customer 1046,iPhone,Product Assistance,SamuilCase 1249,Handle Email,26.3.10 10:20,26.3.10 10:20,FL,Customer 1046,iPhone,Product Assistance,SamuilCase 1250,Inbound Email,14.3.10 0:09,14.3.10 12:16,FL,Customer 1047,iPhone,Referred to Servicer,SusiCase 1250,Handle Case,14.3.10 12:16,14.3.10 12:21,FL,Customer 1047,iPhone,Referred to Servicer,SusiCase 1250,Email Outbound,14.3.10 12:21,14.3.10 12:25,FL,Customer 1047,iPhone,Referred to Servicer,SusiCase 1251,Inbound Call,19.3.10 8:41,19.3.10 8:42,FL,Customer 1048,iPhone,Product Assistance,MajaCase 1252,Inbound Call,16.3.10 9:25,16.3.10 9:29,FL,Customer 1049,iPhone,Referred to Servicer,WilCase 1252,Inbound Call,16.3.10 9:30,16.3.10 9:30,FL,Customer 1049,iPhone,Referred to Servicer,WilCase 1253,Inbound Call,29.3.10 12:47,29.3.10 12:50,FL,Customer 1050,iPhone,Referred to Servicer,MichaelCase 1253,Inbound Call,30.3.10 8:58,30.3.10 9:13,FL,Customer 1050,iPhone,Referred to Servicer,ClarkCase 1254,Inbound Call,2.3.10 10:26,2.3.10 10:47,FL,Customer 1051,MacBook Pro,Product Assistance,TonCase 1255,Inbound Call,25.3.10 7:38,25.3.10 7:41,FL,Customer 1052,MacBook Pro,Referred to Servicer,HenkCase 1256,Inbound Call,25.3.10 16:45,25.3.10 16:47,FL,Customer 1053,iPhone,Product Assistance,JochemCase 1257,Inbound Call,14.3.10 11:40,14.3.10 11:42,FL,Customer 777,MacBook Pro,Referred to Servicer,IrenaCase 1258,Inbound Call,13.3.10 13:33,13.3.10 13:35,FL,Customer 1054,MacBook Pro,Referred to Servicer,AnneCase 1258,Inbound Call,14.3.10 10:40,14.3.10 10:44,FL,Customer 1054,MacBook Pro,Referred to Servicer,SusiCase 1259,Handle Email,15.3.10 12:53,15.3.10 12:57,FL,Customer 652,iPhone,Product Assistance,RichardCase 1259,Handle Email,15.3.10 13:15,15.3.10 13:15,FL,Customer 652,iPhone,Product Assistance,RichardCase 1260,Inbound Call,7.3.10 15:23,7.3.10 15:26,FL,Customer 1055,iPhone,Referred to Servicer,ClarkCase 1261,Inbound Call,4.3.10 16:54,4.3.10 16:59,BL,Customer 1056,iPhone,Product Assistance,SteveCase 1262,Inbound Call,7.3.10 12:46,7.3.10 12:47,FL,Customer 1057,iPhone,Product Assistance,MoniqueCase 1263,Inbound Call,12.3.10 8:18,12.3.10 8:22,FL,Customer 1058,MacBook Pro,Product Assistance,KennyCase 1264,Inbound Call,11.3.10 11:39,11.3.10 11:40,FL,Customer 1059,iPhone,Referred to Servicer,ElenaCase 1265,Inbound Call,5.3.10 14:21,5.3.10 14:24,FL,Customer 1060,iPhone,Referred to Servicer,NancyCase 1265,Handle Case,7.3.10 14:34,7.3.10 14:35,FL,Customer 1060,iPhone,Referred to Servicer,NancyCase 1266,Inbound Call,5.3.10 17:00,5.3.10 17:09,FL,Customer 1061,MacBook Pro,Product Assistance,SteffiCase 1267,Inbound Call,8.3.10 11:10,8.3.10 11:11,FL,Customer 1062,MacBook Pro,Referred to Servicer,TonCase 1268,Inbound Call,25.3.10 10:57,25.3.10 11:00,FL,Customer 1063,iPhone,Referred to Servicer,HenkCase 1269,Inbound Call,4.3.10 17:22,4.3.10 17:33,FL,Customer 1064,MacBook Pro,Product Assistance,ClarkCase 1270,Inbound Call,11.3.10 11:09,11.3.10 11:11,FL,Customer 3,MacBook Pro,Product Assistance,AnneCase 1271,Inbound Call,20.3.10 7:49,20.3.10 7:52,FL,Customer 1065,MacBook Pro,Referred to Servicer,MajaCase 1271,Inbound Call,20.3.10 11:46,20.3.10 12:09,FL,Customer 1065,MacBook Pro,Referred to Servicer,HenkCase 1271,Inbound Call,21.3.10 6:59,21.3.10 7:00,BL,Customer 1065,MacBook Pro,Referred to Servicer,MathiasCase 1272,Handle Email,26.3.10 13:50,26.3.10 13:54,FL,Customer 1066,iPhone,Product Assistance,SamuilCase 1272,Call Outbound,26.3.10 13:54,26.3.10 13:54,FL,Customer 1066,iPhone,Product Assistance,SamuilCase 1273,Inbound Call,5.3.10 11:32,5.3.10 11:35,FL,Customer 1067,iPhone,Referred to Servicer,ChristianCase 1274,Inbound Call,20.3.10 9:58,20.3.10 9:59,FL,Customer 1068,iPhone,Referred to Servicer,SusiCase 1275,Inbound Call,9.3.10 9:38,9.3.10 9:41,FL,Customer 1069,iPhone,Product Assistance,ChristianCase 1276,Inbound Call,22.3.10 10:50,22.3.10 10:53,FL,Customer 1070,MacBook Pro,Referred to Servicer,ErikCase 1277,Inbound Call,12.3.10 11:52,12.3.10 11:53,FL,Customer 1071,iPhone,Product Assistance,MajaCase 1278,Inbound Call,13.3.10 14:52,13.3.10 14:52,FL,Customer 1072,iPhone,Referred to Servicer,MoniqueCase 1279,Inbound Call,9.3.10 10:09,9.3.10 10:10,BL,Customer 1073,MacBook Pro,Referred to Servicer,MathiasCase 1280,Handle Email,15.3.10 7:59,15.3.10 8:17,FL,Customer 1074,iPhone,Product Assistance,SusiCase 1280,Call Outbound,15.3.10 8:17,15.3.10 8:17,FL,Customer 1074,iPhone,Product Assistance,SusiCase 1280,Handle Case,15.3.10 8:59,15.3.10 9:06,BL,Customer 1074,iPhone,Product Assistance,StephanieCase 1281,Inbound Call,20.3.10 15:50,20.3.10 15:55,FL,Customer 1075,iPhone,Product Assistance,TonCase 1282,Inbound Call,22.3.10 14:46,22.3.10 14:55,FL,Customer 1076,iPhone,Referred to Servicer,BarbaraCase 1283,Inbound Email,28.3.10 23:27,29.3.10 15:32,FL,Customer 1077,iPhone,Product Assistance,MaryCase 1283,Email Outbound,29.3.10 15:33,29.3.10 15:35,FL,Customer 1077,iPhone,Product Assistance,MaryCase 1283,Email Outbound,29.3.10 15:35,29.3.10 15:37,FL,Customer 1077,iPhone,Product Assistance,MaryCase 1284,Inbound Call,13.3.10 17:39,13.3.10 17:40,FL,Customer 1078,iPhone,Product Assistance,MoniqueCase 1284,Handle Case,15.3.10 12:17,15.3.10 12:19,FL,Customer 1078,iPhone,Product Assistance,HaroldCase 1284,Handle Case,18.3.10 14:37,18.3.10 14:38,FL,Customer 1078,iPhone,Product Assistance,DavidCase 1284,Call Outbound,8.4.10 14:17,8.4.10 14:20,FL,Customer 1078,iPhone,Product Assistance,KarenCase 1284,Call Outbound,15.4.10 11:12,15.4.10 11:15,FL,Customer 1078,iPhone,Product Assistance,KarenCase 1285,Inbound Email,12.3.10 15:50,14.3.10 13:37,FL,Customer 1079,MacBook Pro,Referred to Servicer,SamuilCase 1285,Inbound Email,14.3.10 13:43,14.3.10 13:43,FL,Customer 1079,MacBook Pro,Referred to Servicer,SamuilCase 1285,Email Outbound,14.3.10 13:43,14.3.10 13:43,FL,Customer 1079,MacBook Pro,Referred to Servicer,SamuilCase 1285,Handle Email,14.3.10 13:44,14.3.10 13:44,FL,Customer 1079,MacBook Pro,Referred to Servicer,SamuilCase 1286,Inbound Call,23.3.10 9:32,23.3.10 9:47,FL,Customer 1080,iPhone,Referred to Servicer,ElenaCase 1286,Handle Case,25.3.10 13:44,25.3.10 13:44,FL,Customer 1080,iPhone,Referred to Servicer,ElenaCase 1287,Inbound Call,5.3.10 7:49,5.3.10 7:50,FL,Customer 3,iPhone,Product Assistance,JohanCase 1288,Handle Email,11.3.10 14:29,11.3.10 14:30,FL,Customer 1081,iPhone,Product Assistance,MaryCase 1288,Handle Email,11.3.10 14:32,11.3.10 14:32,FL,Customer 1081,iPhone,Product Assistance,MaryCase 1289,Inbound Call,8.3.10 9:17,8.3.10 9:18,FL,Customer 1082,iPhone,Referred to Servicer,MajaCase 1290,Inbound Call,19.3.10 11:06,19.3.10 11:07,FL,Customer 1083,iPhone,Product Assistance,ChristianCase 1291,Inbound Call,12.3.10 10:26,12.3.10 10:28,FL,Customer 3,iPhone,Product Assistance,SteffiCase 1292,Inbound Call,22.3.10 11:30,22.3.10 11:32,FL,Customer 1084,MacBook Pro,Product Assistance,TonCase 1293,Inbound Call,8.3.10 9:12,8.3.10 9:13,FL,Customer 1085,iPhone,Referred to Servicer,WilCase 1294,Inbound Call,15.3.10 10:11,15.3.10 10:17,FL,Customer 1086,iPhone,Referred to Servicer,ElenaCase 1295,Inbound Call,11.3.10 9:26,11.3.10 9:30,FL,Customer 1087,iPhone,Referred to Servicer,KarenCase 1295,Inbound Call,21.3.10 13:01,21.3.10 13:03,FL,Customer 1087,iPhone,Referred to Servicer,MajaCase 1296,Inbound Call,9.3.10 9:59,9.3.10 10:01,FL,Customer 1088,iPhone,Product Assistance,HaroldCase 1297,Inbound Call,11.3.10 16:06,11.3.10 16:08,FL,Customer 1089,iPhone,Product Assistance,HaroldCase 1298,Inbound Call,7.3.10 14:38,7.3.10 14:39,FL,Customer 1090,iPhone,Product Assistance,KarenCase 1299,Inbound Call,21.3.10 11:23,21.3.10 11:28,FL,Customer 1091,iPhone,Referred to Servicer,SusiCase 1300,Inbound Call,20.3.10 14:16,20.3.10 14:18,FL,Customer 1092,MacBook Pro,Referred to Servicer,WilCase 1300,Inbound Call,22.3.10 10:35,22.3.10 10:44,FL,Customer 1092,MacBook Pro,Referred to Servicer,JochemCase 1301,Inbound Call,18.3.10 10:06,18.3.10 10:10,FL,Customer 1093,iPhone,Product Assistance,SusiCase 1302,Inbound Call,21.3.10 9:12,21.3.10 9:14,FL,Customer 1094,MacBook Pro,Product Assistance,RichardCase 1302,Inbound Call,21.3.10 9:15,21.3.10 9:25,FL,Customer 1094,MacBook Pro,Product Assistance,RichardCase 1303,Inbound Call,12.3.10 16:28,12.3.10 16:30,FL,Customer 153,MacBook Pro,Referred to Servicer,ChristianCase 1303,Handle Case,13.3.10 7:58,13.3.10 8:01,BL,Customer 153,MacBook Pro,Referred to Servicer,MathiasCase 1303,Inbound Call,25.3.10 17:22,25.3.10 17:24,FL,Customer 153,MacBook Pro,Referred to Servicer,TonCase 1304,Inbound Call,14.3.10 17:35,14.3.10 17:36,FL,Customer 1095,iPhone,Product Assistance,MoniqueCase 1304,Inbound Call,14.3.10 17:59,14.3.10 18:07,FL,Customer 1095,iPhone,Product Assistance,TonCase 1305,Handle Email,12.3.10 9:28,12.3.10 9:29,FL,Customer 1096,iPhone,Product Assistance,SamuilCase 1305,Handle Email,12.3.10 9:31,12.3.10 9:31,FL,Customer 1096,iPhone,Product Assistance,SamuilCase 1305,Call Outbound,13.3.10 10:56,13.3.10 11:01,FL,Customer 1096,iPhone,Product Assistance,SamuilCase 1306,Inbound Call,12.3.10 8:48,12.3.10 8:52,FL,Customer 1097,MacBook Pro,Product Assistance,DavidCase 1307,Inbound Call,28.3.10 16:55,28.3.10 16:57,FL,Customer 3,MacBook Pro,Product Assistance,NancyCase 1308,Inbound Call,5.3.10 16:19,5.3.10 16:26,FL,Customer 1098,iPhone,Product Assistance,NancyCase 1309,Inbound Call,20.3.10 7:46,20.3.10 7:47,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 1310,Inbound Call,25.3.10 7:48,25.3.10 8:01,FL,Customer 1099,iPhone,Referred to Servicer,RichardCase 1311,Inbound Call,13.3.10 8:33,13.3.10 8:34,FL,Customer 1100,iPhone,Referred to Servicer,HenkCase 1312,Inbound Call,4.3.10 9:24,4.3.10 9:25,FL,Customer 1101,MacBook Pro,Referred to Servicer,WilCase 1313,Inbound Call,20.3.10 10:09,20.3.10 10:10,FL,Customer 1102,iPhone,Referred to Servicer,MajaCase 1314,Inbound Call,6.3.10 10:14,6.3.10 10:18,FL,Customer 3,iPhone,Product Assistance,ErikCase 1315,Inbound Call,19.3.10 8:06,19.3.10 8:08,FL,Customer 1103,iPhone,Referred to Servicer,JohanCase 1316,Inbound Call,25.3.10 12:40,25.3.10 12:42,FL,Customer 1104,iPhone,Product Assistance,MoniqueCase 1316,Handle Case,26.3.10 12:51,26.3.10 12:52,FL,Customer 1104,iPhone,Product Assistance,MoniqueCase 1317,Inbound Call,9.3.10 10:20,9.3.10 10:29,FL,Customer 1105,iPhone,Product Assistance,SamuilCase 1317,Inbound Call,9.3.10 11:37,9.3.10 11:45,FL,Customer 1105,iPhone,Product Assistance,SamuilCase 1317,Handle Case,9.3.10 11:46,9.3.10 11:46,FL,Customer 1105,iPhone,Product Assistance,SamuilCase 1317,Handle Case,9.3.10 14:33,9.3.10 14:35,FL,Customer 1105,iPhone,Product Assistance,HaroldCase 1317,Handle Case,11.3.10 7:48,11.3.10 7:49,FL,Customer 1105,iPhone,Product Assistance,DavidCase 1317,Call Outbound,4.4.10 14:18,4.4.10 14:18,FL,Customer 1105,iPhone,Product Assistance,DavidCase 1317,Call Outbound,5.4.10 8:28,5.4.10 8:28,FL,Customer 1105,iPhone,Product Assistance,DavidCase 1317,Call Outbound,8.4.10 11:57,8.4.10 11:58,FL,Customer 1105,iPhone,Product Assistance,KarenCase 1317,Call Outbound,11.4.10 10:27,11.4.10 10:30,FL,Customer 1105,iPhone,Product Assistance,KarenCase 1317,Call Outbound,19.4.10 14:27,19.4.10 14:30,FL,Customer 1105,iPhone,Product Assistance,KarenCase 1317,Call Outbound,22.4.10 14:46,22.4.10 14:48,FL,Customer 1105,iPhone,Product Assistance,KarenCase 1318,Inbound Call,4.3.10 15:42,4.3.10 15:43,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1319,Inbound Call,12.3.10 12:46,12.3.10 12:47,FL,Customer 1106,iPhone,Referred to Servicer,WilCase 1320,Inbound Call,20.3.10 9:25,20.3.10 9:35,FL,Customer 1107,iPhone,Referred to Servicer,FredCase 1320,Inbound Call,20.3.10 10:31,20.3.10 10:31,FL,Customer 1107,iPhone,Referred to Servicer,FredCase 1321,Inbound Call,25.3.10 8:21,25.3.10 8:22,FL,Customer 1108,iPhone,Referred to Servicer,JohanCase 1322,Inbound Email,28.3.10 13:11,1.4.10 10:13,FL,Customer 1109,iPhone,Product Assistance,SteffiCase 1322,Email Outbound,1.4.10 10:16,1.4.10 10:21,FL,Customer 1109,iPhone,Product Assistance,SteffiCase 1322,Handle Email,1.4.10 10:21,1.4.10 10:21,FL,Customer 1109,iPhone,Product Assistance,SteffiCase 1323,Inbound Call,13.3.10 16:39,13.3.10 16:47,FL,Customer 1110,MacBook Pro,Referred to Servicer,ChristianCase 1323,Inbound Call,13.3.10 17:35,13.3.10 17:38,BL,Customer 1110,MacBook Pro,Referred to Servicer,SteveCase 1324,Inbound Email,19.3.10 19:53,20.3.10 12:36,FL,Customer 1111,MacBook Pro,Product Assistance,MaryCase 1324,Handle Email,20.3.10 12:36,20.3.10 12:37,FL,Customer 1111,MacBook Pro,Product Assistance,MaryCase 1324,Email Outbound,20.3.10 12:37,20.3.10 12:37,FL,Customer 1111,MacBook Pro,Product Assistance,MaryCase 1325,Inbound Call,7.3.10 17:28,7.3.10 17:30,FL,Customer 1112,MacBook Pro,Referred to Servicer,AnneCase 1326,Inbound Email,27.3.10 16:10,28.3.10 12:52,FL,Customer 1113,iPhone,Product Assistance,RichardCase 1326,Email Outbound,28.3.10 13:01,28.3.10 13:06,FL,Customer 1113,iPhone,Product Assistance,RichardCase 1326,Handle Email,28.3.10 13:07,28.3.10 13:07,FL,Customer 1113,iPhone,Product Assistance,RichardCase 1327,Inbound Call,21.3.10 11:12,21.3.10 11:14,BL,Customer 1114,iPhone,Product Assistance,MathiasCase 1328,Inbound Call,26.3.10 9:37,26.3.10 9:38,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1329,Inbound Call,7.3.10 16:21,7.3.10 16:29,FL,Customer 1115,iPhone,Product Assistance,NancyCase 1329,Inbound Call,7.3.10 16:29,7.3.10 16:30,FL,Customer 1115,iPhone,Product Assistance,NancyCase 1329,Handle Case,7.3.10 16:30,7.3.10 16:30,FL,Customer 1115,iPhone,Product Assistance,NancyCase 1330,Inbound Email,25.3.10 19:15,26.3.10 10:54,FL,Customer 1077,iPhone,Referred to Servicer,SusiCase 1330,Email Outbound,26.3.10 10:57,26.3.10 11:00,FL,Customer 1077,iPhone,Referred to Servicer,SusiCase 1330,Handle Email,26.3.10 11:00,26.3.10 11:00,FL,Customer 1077,iPhone,Referred to Servicer,SusiCase 1331,Inbound Call,11.3.10 11:30,11.3.10 11:48,FL,Customer 1116,MacBook Pro,Referred to Servicer,RichardCase 1332,Inbound Call,15.3.10 11:50,15.3.10 11:55,FL,Customer 1117,iPhone,Product Assistance,HaroldCase 1333,Inbound Call,11.3.10 13:08,11.3.10 13:10,FL,Customer 1118,MacBook Pro,Referred to Servicer,MichaelCase 1334,Handle Email,19.3.10 14:21,19.3.10 14:25,FL,Customer 1119,MacBook Pro,Referred to Servicer,SamuilCase 1334,Handle Email,21.3.10 14:00,21.3.10 14:11,FL,Customer 1119,MacBook Pro,Referred to Servicer,SamuilCase 1334,Call Outbound,21.3.10 14:11,21.3.10 14:11,FL,Customer 1119,MacBook Pro,Referred to Servicer,SamuilCase 1334,Inbound Call,25.3.10 7:51,25.3.10 8:00,BL,Customer 1119,MacBook Pro,Referred to Servicer,MathiasCase 1334,Handle Case,25.3.10 14:10,25.3.10 14:11,FL,Customer 1119,MacBook Pro,Referred to Servicer,HaroldCase 1334,Handle Case,26.3.10 14:28,26.3.10 14:29,FL,Customer 1119,MacBook Pro,Referred to Servicer,DavidCase 1334,Inbound Call,10.4.10 8:08,10.4.10 8:17,FL,Customer 1119,MacBook Pro,Referred to Servicer,SteffiCase 1334,Inbound Call,22.4.10 9:53,22.4.10 9:54,FL,Customer 1119,MacBook Pro,Referred to Servicer,KennyCase 1335,Inbound Call,12.3.10 17:14,12.3.10 17:18,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Call Outbound,13.3.10 11:39,13.3.10 11:39,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Call Outbound,13.3.10 12:30,13.3.10 12:33,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Email Outbound,13.3.10 12:34,13.3.10 12:45,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Call Outbound,13.3.10 12:47,13.3.10 12:47,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Call Outbound,25.3.10 14:12,25.3.10 14:12,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Email Outbound,25.3.10 14:13,25.3.10 14:37,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1335,Call Outbound,25.3.10 14:40,25.3.10 14:42,FL,Customer 1120,MacBook Pro,Product Assistance,AnneCase 1336,Inbound Call,2.3.10 15:20,2.3.10 15:21,FL,Customer 1121,iPhone,Referred to Servicer,MichaelCase 1337,Inbound Email,23.3.10 9:31,25.3.10 13:23,FL,Customer 1122,MacBook Pro,Product Assistance,SteffiCase 1337,Email Outbound,25.3.10 13:33,25.3.10 13:35,FL,Customer 1122,MacBook Pro,Product Assistance,SteffiCase 1337,Email Outbound,25.3.10 13:35,25.3.10 13:35,FL,Customer 1122,MacBook Pro,Product Assistance,SteffiCase 1337,Handle Case,27.3.10 7:13,27.3.10 10:40,BL,Customer 1122,MacBook Pro,Product Assistance,TeaCase 1337,Handle Case,27.3.10 10:42,27.3.10 10:43,FL,Customer 1122,MacBook Pro,Product Assistance,SteffiCase 1338,Inbound Email,12.3.10 18:12,13.3.10 14:13,FL,Customer 1123,iPhone,Referred to Servicer,MaryCase 1338,Handle Email,13.3.10 14:13,13.3.10 14:15,FL,Customer 1123,iPhone,Referred to Servicer,MaryCase 1338,Email Outbound,13.3.10 14:15,13.3.10 14:15,FL,Customer 1123,iPhone,Referred to Servicer,MaryCase 1339,Inbound Call,18.3.10 8:07,18.3.10 8:08,FL,Customer 1124,MacBook Pro,Referred to Servicer,WilCase 1340,Inbound Call,26.3.10 17:46,26.3.10 17:48,FL,Customer 1125,MacBook Pro,Referred to Servicer,NancyCase 1340,Inbound Call,2.4.10 15:45,2.4.10 15:47,BL,Customer 1125,MacBook Pro,Referred to Servicer,SteveCase 1341,Inbound Call,27.3.10 9:44,27.3.10 9:45,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 1342,Inbound Call,12.3.10 9:17,12.3.10 9:29,FL,Customer 1126,MacBook Pro,Referred to Servicer,SteffiCase 1342,Inbound Call,12.3.10 9:43,12.3.10 9:43,FL,Customer 1126,MacBook Pro,Referred to Servicer,FredCase 1342,Inbound Call,14.3.10 9:57,14.3.10 10:05,FL,Customer 1126,MacBook Pro,Referred to Servicer,HelenCase 1342,Inbound Call,21.3.10 17:24,21.3.10 17:25,FL,Customer 1126,MacBook Pro,Referred to Servicer,MoniqueCase 1343,Handle Email,27.3.10 11:34,27.3.10 11:36,FL,Customer 1127,MacBook Pro,Product Assistance,JochemCase 1343,Call Outbound,27.3.10 11:38,27.3.10 11:39,FL,Customer 1127,MacBook Pro,Product Assistance,JochemCase 1344,Inbound Call,18.3.10 10:22,18.3.10 10:27,FL,Customer 1128,iPhone,Referred to Servicer,RichardCase 1345,Inbound Call,22.3.10 17:19,22.3.10 17:48,FL,Customer 1129,iPhone,Product Assistance,ClarkCase 1346,Inbound Call,7.3.10 10:52,7.3.10 10:57,FL,Customer 1130,MacBook Pro,Referred to Servicer,KennyCase 1347,Inbound Call,2.3.10 9:10,2.3.10 9:19,FL,Customer 1131,iPhone,Product Assistance,KennyCase 1348,Inbound Call,4.3.10 10:51,4.3.10 11:10,FL,Customer 1132,iPhone,Product Assistance,HaroldCase 1349,Inbound Call,26.3.10 10:18,26.3.10 10:20,FL,Customer 1133,MacBook Pro,Referred to Servicer,KennyCase 1349,Inbound Call,8.4.10 16:57,8.4.10 17:01,BL,Customer 1133,MacBook Pro,Referred to Servicer,SteveCase 1349,Inbound Call,17.4.10 7:13,17.4.10 7:18,BL,Customer 1133,MacBook Pro,Referred to Servicer,MathiasCase 1350,Inbound Call,11.3.10 12:35,11.3.10 12:37,FL,Customer 1134,MacBook Pro,Referred to Servicer,MoniqueCase 1351,Inbound Call,21.3.10 16:33,21.3.10 16:34,FL,Customer 1135,MacBook Pro,Referred to Servicer,NancyCase 1352,Inbound Call,6.3.10 8:33,6.3.10 8:34,FL,Customer 1136,iPhone,Product Assistance,DavidCase 1353,Inbound Email,5.3.10 14:32,7.3.10 12:19,FL,Customer 1137,iPhone,Product Assistance,JochemCase 1353,Handle Email,7.3.10 12:19,7.3.10 12:24,FL,Customer 1137,iPhone,Product Assistance,JochemCase 1353,Email Outbound,7.3.10 12:24,7.3.10 12:24,FL,Customer 1137,iPhone,Product Assistance,JochemCase 1354,Inbound Call,18.3.10 9:59,18.3.10 10:03,FL,Customer 1138,MacBook Pro,Referred to Servicer,RichardCase 1354,Inbound Call,19.3.10 9:00,19.3.10 9:09,FL,Customer 1138,MacBook Pro,Referred to Servicer,HenkCase 1354,Handle Case,20.3.10 7:08,20.3.10 7:38,BL,Customer 1138,MacBook Pro,Referred to Servicer,MathiasCase 1354,Handle Case,22.3.10 6:40,22.3.10 6:43,BL,Customer 1138,MacBook Pro,Referred to Servicer,MathiasCase 1354,Call Outbound,22.3.10 11:25,22.3.10 11:30,FL,Customer 1138,MacBook Pro,Referred to Servicer,RichardCase 1354,Call Outbound,22.3.10 11:41,22.3.10 11:45,FL,Customer 1138,MacBook Pro,Referred to Servicer,RichardCase 1354,Call Outbound,22.3.10 12:25,22.3.10 12:31,FL,Customer 1138,MacBook Pro,Referred to Servicer,RichardCase 1354,Inbound Call,10.4.10 7:14,10.4.10 7:15,FL,Customer 1138,MacBook Pro,Referred to Servicer,SamuilCase 1355,Handle Email,19.3.10 11:21,19.3.10 11:25,FL,Customer 1139,MacBook Pro,Referred to Servicer,SamuilCase 1355,Handle Email,19.3.10 11:29,19.3.10 11:29,FL,Customer 1139,MacBook Pro,Referred to Servicer,SamuilCase 1356,Inbound Call,7.3.10 8:05,7.3.10 8:14,FL,Customer 1140,iPhone,Referred to Servicer,PatrickCase 1356,Handle Case,7.3.10 8:20,7.3.10 11:35,FL,Customer 1140,iPhone,Referred to Servicer,PatrickCase 1357,Inbound Call,18.3.10 12:54,18.3.10 12:58,FL,Customer 1141,iPhone,Referred to Servicer,NancyCase 1358,Inbound Call,7.3.10 10:42,7.3.10 10:47,FL,Customer 1142,MacBook Pro,Product Assistance,MajaCase 1359,Inbound Call,20.3.10 11:00,20.3.10 11:04,FL,Customer 1143,iPhone,Referred to Servicer,HenkCase 1360,Inbound Email,18.3.10 15:42,19.3.10 13:38,FL,Customer 1144,iPhone,Product Assistance,SamuilCase 1360,Email Outbound,19.3.10 13:46,19.3.10 13:47,FL,Customer 1144,iPhone,Product Assistance,SamuilCase 1360,Email Outbound,19.3.10 13:47,19.3.10 13:49,FL,Customer 1144,iPhone,Product Assistance,SamuilCase 1361,Inbound Call,30.3.10 10:11,30.3.10 10:15,FL,Customer 1145,iPhone,Referred to Servicer,ClarkCase 1362,Inbound Call,12.3.10 7:16,12.3.10 7:20,FL,Customer 1146,iPhone,Referred to Servicer,SusiCase 1363,Inbound Call,26.3.10 10:55,26.3.10 11:00,FL,Customer 1147,iPhone,Product Assistance,RichardCase 1364,Handle Email,7.3.10 13:57,7.3.10 13:58,FL,Customer 1148,iPhone,Product Assistance,MaryCase 1364,Call Outbound,7.3.10 13:58,7.3.10 14:00,FL,Customer 1148,iPhone,Product Assistance,MaryCase 1365,Inbound Call,6.3.10 12:18,6.3.10 12:21,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1366,Inbound Call,19.3.10 10:18,19.3.10 10:20,FL,Customer 1149,iPhone,Referred to Servicer,SusiCase 1366,Inbound Call,1.4.10 11:10,1.4.10 11:15,FL,Customer 1149,iPhone,Referred to Servicer,AnneCase 1367,Inbound Call,29.3.10 7:56,29.3.10 7:57,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1368,Inbound Call,25.3.10 16:56,25.3.10 17:00,BL,Customer 1150,iPhone,Referred to Servicer,SteveCase 1369,Inbound Call,7.3.10 8:32,7.3.10 8:33,FL,Customer 689,iPhone,Product Assistance,MaryCase 1370,Inbound Call,11.3.10 15:57,11.3.10 15:59,BL,Customer 1151,iPhone,Referred to Servicer,SteveCase 1371,Inbound Call,11.3.10 9:55,11.3.10 10:00,FL,Customer 1152,iPhone,Referred to Servicer,KennyCase 1372,Inbound Call,4.3.10 11:06,4.3.10 11:07,FL,Customer 1153,iPhone,Referred to Servicer,JochemCase 1372,Inbound Call,6.3.10 10:11,6.3.10 10:15,FL,Customer 1153,iPhone,Referred to Servicer,IrenaCase 1372,Handle Case,18.3.10 8:40,18.3.10 8:40,FL,Customer 1153,iPhone,Referred to Servicer,MaryCase 1372,Handle Case,18.3.10 8:59,18.3.10 9:00,FL,Customer 1153,iPhone,Referred to Servicer,IrenaCase 1372,Call Outbound,18.3.10 12:20,18.3.10 12:25,FL,Customer 1153,iPhone,Referred to Servicer,IrenaCase 1373,Inbound Call,6.3.10 10:22,6.3.10 10:25,FL,Customer 1154,MacBook Pro,Product Assistance,KennyCase 1373,Handle Case,6.3.10 10:34,6.3.10 10:36,FL,Customer 1154,MacBook Pro,Product Assistance,HaroldCase 1373,Handle Case,7.3.10 7:50,7.3.10 7:50,FL,Customer 1154,MacBook Pro,Product Assistance,DavidCase 1373,Call Outbound,27.3.10 13:06,27.3.10 13:09,FL,Customer 1154,MacBook Pro,Product Assistance,KarenCase 1373,Call Outbound,4.4.10 13:31,4.4.10 13:32,FL,Customer 1154,MacBook Pro,Product Assistance,DavidCase 1374,Inbound Call,25.3.10 17:02,25.3.10 17:10,FL,Customer 1155,MacBook Pro,Referred to Servicer,TonCase 1375,Inbound Call,28.3.10 12:04,28.3.10 12:08,FL,Customer 1156,iPhone,Product Assistance,AnneCase 1376,Inbound Call,5.3.10 17:28,5.3.10 17:40,FL,Customer 1157,iPhone,Referred to Servicer,ClarkCase 1376,Call Outbound,6.3.10 13:56,6.3.10 13:57,FL,Customer 1157,iPhone,Referred to Servicer,ClarkCase 1376,Handle Case,6.3.10 13:58,6.3.10 13:58,FL,Customer 1157,iPhone,Referred to Servicer,ClarkCase 1377,Inbound Call,12.3.10 8:19,12.3.10 8:24,FL,Customer 1158,iPhone,Referred to Servicer,SusiCase 1378,Inbound Call,7.3.10 9:24,7.3.10 9:25,FL,Customer 1159,MacBook Pro,Product Assistance,FredCase 1379,Inbound Call,25.3.10 10:54,25.3.10 10:59,FL,Customer 1160,iPhone,Product Assistance,IrenaCase 1380,Inbound Call,13.3.10 6:30,13.3.10 6:37,FL,Customer 1161,iPhone,Product Assistance,RichardCase 1381,Inbound Call,7.3.10 14:23,7.3.10 14:24,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 1382,Inbound Call,19.3.10 7:22,19.3.10 7:23,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 1383,Inbound Email,4.3.10 12:11,6.3.10 12:28,FL,Customer 1162,iPhone,Referred to Servicer,MaryCase 1383,Handle Email,6.3.10 12:28,6.3.10 12:31,FL,Customer 1162,iPhone,Referred to Servicer,MaryCase 1383,Email Outbound,6.3.10 12:31,6.3.10 12:31,FL,Customer 1162,iPhone,Referred to Servicer,MaryCase 1384,Inbound Call,22.3.10 16:19,22.3.10 16:20,FL,Customer 1163,MacBook Pro,Referred to Servicer,ChristianCase 1384,Inbound Call,25.3.10 10:27,25.3.10 10:27,FL,Customer 1163,MacBook Pro,Referred to Servicer,MichaelCase 1385,Inbound Email,4.3.10 7:32,6.3.10 12:16,FL,Customer 1164,iPhone,Referred to Servicer,MaryCase 1385,Handle Email,6.3.10 12:16,6.3.10 12:17,FL,Customer 1164,iPhone,Referred to Servicer,MaryCase 1385,Email Outbound,6.3.10 12:17,6.3.10 12:19,FL,Customer 1164,iPhone,Referred to Servicer,MaryCase 1385,Handle Email,6.3.10 12:19,6.3.10 12:19,FL,Customer 1164,iPhone,Referred to Servicer,MaryCase 1386,Inbound Email,24.3.10 11:45,26.3.10 6:34,FL,Customer 1165,iPhone,Referred to Servicer,SamuilCase 1386,Email Outbound,26.3.10 6:43,26.3.10 6:45,FL,Customer 1165,iPhone,Referred to Servicer,SamuilCase 1386,Email Outbound,26.3.10 6:45,26.3.10 6:46,FL,Customer 1165,iPhone,Referred to Servicer,SamuilCase 1387,Inbound Call,14.3.10 9:14,14.3.10 9:16,FL,Customer 1166,iPhone,Referred to Servicer,MajaCase 1388,Inbound Call,25.3.10 9:54,25.3.10 9:56,FL,Customer 1167,iPhone,Referred to Servicer,ElenaCase 1388,Handle Case,25.3.10 9:57,25.3.10 10:06,FL,Customer 1167,iPhone,Referred to Servicer,ElenaCase 1389,Inbound Call,27.3.10 11:37,27.3.10 11:40,FL,Customer 1168,iPhone,Referred to Servicer,MichaelCase 1389,Inbound Call,28.3.10 13:51,28.3.10 14:05,FL,Customer 1168,iPhone,Referred to Servicer,MichaelCase 1389,Inbound Call,28.3.10 16:10,28.3.10 16:31,FL,Customer 1168,iPhone,Referred to Servicer,HaroldCase 1389,Inbound Call,28.3.10 17:51,28.3.10 18:07,FL,Customer 1168,iPhone,Referred to Servicer,ChristianCase 1389,Inbound Call,8.4.10 12:33,8.4.10 13:06,FL,Customer 1168,iPhone,Referred to Servicer,RichardCase 1390,Inbound Call,4.3.10 10:46,4.3.10 10:46,FL,Customer 1169,MacBook Pro,Product Assistance,JochemCase 1391,Inbound Call,15.3.10 9:35,15.3.10 9:37,FL,Customer 1170,MacBook Pro,Product Assistance,HelenCase 1392,Handle Case,27.3.10 9:51,27.3.10 9:53,FL,Customer 3,iPhone,Referred to Servicer,ChristianCase 1393,Inbound Call,28.3.10 7:24,28.3.10 7:30,FL,Customer 3,MacBook Pro,Referred to Servicer,SusiCase 1394,Inbound Call,11.3.10 11:13,11.3.10 11:15,FL,Customer 1171,iPhone,Referred to Servicer,MichaelCase 1394,Call Outbound,12.3.10 12:05,12.3.10 12:08,FL,Customer 1171,iPhone,Referred to Servicer,MichaelCase 1394,Inbound Call,16.4.10 8:49,16.4.10 8:53,FL,Customer 1171,iPhone,Referred to Servicer,JohanCase 1395,Inbound Call,13.3.10 11:25,13.3.10 11:27,FL,Customer 1172,MacBook Pro,Referred to Servicer,ErikCase 1396,Inbound Call,25.3.10 15:14,25.3.10 15:16,FL,Customer 1173,iPhone,Referred to Servicer,WilCase 1397,Inbound Email,31.3.10 8:00,2.4.10 13:01,FL,Customer 1174,iPhone,Referred to Servicer,MaryCase 1397,Email Outbound,2.4.10 13:02,2.4.10 13:08,FL,Customer 1174,iPhone,Referred to Servicer,MaryCase 1397,Handle Email,2.4.10 13:08,2.4.10 13:08,FL,Customer 1174,iPhone,Referred to Servicer,MaryCase 1398,Handle Email,1.4.10 14:54,1.4.10 14:58,FL,Customer 1175,MacBook Pro,Product Assistance,ChristianCase 1398,Call Outbound,1.4.10 14:58,1.4.10 15:01,FL,Customer 1175,MacBook Pro,Product Assistance,ChristianCase 1398,Handle Case,2.4.10 12:15,2.4.10 12:17,FL,Customer 1175,MacBook Pro,Product Assistance,HaroldCase 1398,Handle Case,2.4.10 13:32,2.4.10 13:33,FL,Customer 1175,MacBook Pro,Product Assistance,DavidCase 1398,Call Outbound,24.4.10 14:16,24.4.10 14:16,FL,Customer 1175,MacBook Pro,Product Assistance,DavidCase 1399,Inbound Call,11.3.10 9:07,11.3.10 9:11,FL,Customer 1176,iPhone,Referred to Servicer,AnneCase 1400,Inbound Call,20.3.10 10:27,20.3.10 10:28,FL,Customer 1177,iPhone,Referred to Servicer,WilCase 1401,Inbound Call,5.3.10 9:16,5.3.10 9:16,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1402,Inbound Call,19.3.10 10:22,19.3.10 10:23,FL,Customer 1178,MacBook Pro,Product Assistance,ChristianCase 1403,Inbound Call,22.3.10 9:42,22.3.10 9:55,FL,Customer 1179,iPhone,Referred to Servicer,RichardCase 1404,Inbound Call,21.3.10 9:22,21.3.10 9:24,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1405,Inbound Call,12.3.10 13:21,12.3.10 13:25,FL,Customer 3,iPhone,Referred to Servicer,WilCase 1406,Inbound Call,22.3.10 10:53,22.3.10 11:12,FL,Customer 1180,MacBook Pro,Product Assistance,KennyCase 1407,Inbound Call,11.3.10 7:01,11.3.10 7:01,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1408,Inbound Call,21.3.10 7:51,21.3.10 8:00,FL,Customer 1181,iPhone,Referred to Servicer,ErikCase 1409,Handle Email,11.3.10 11:58,11.3.10 12:04,FL,Customer 1182,iPhone,Product Assistance,MaryCase 1409,Call Outbound,11.3.10 12:07,11.3.10 12:08,FL,Customer 1182,iPhone,Product Assistance,MaryCase 1410,Inbound Call,18.3.10 9:38,18.3.10 9:39,FL,Customer 1183,iPhone,Product Assistance,WilCase 1410,Inbound Call,18.3.10 9:43,18.3.10 9:43,FL,Customer 1183,iPhone,Product Assistance,WilCase 1411,Inbound Call,25.3.10 9:55,25.3.10 10:07,FL,Customer 1184,iPhone,Referred to Servicer,KennyCase 1411,Inbound Call,25.3.10 14:54,25.3.10 15:00,FL,Customer 1184,iPhone,Referred to Servicer,ChristianCase 1412,Inbound Email,11.3.10 18:55,13.3.10 13:02,FL,Customer 1185,MacBook Pro,Product Assistance,MaryCase 1412,Handle Email,13.3.10 13:02,13.3.10 13:06,FL,Customer 1185,MacBook Pro,Product Assistance,MaryCase 1412,Email Outbound,13.3.10 13:06,13.3.10 13:06,FL,Customer 1185,MacBook Pro,Product Assistance,MaryCase 1413,Inbound Call,7.3.10 11:38,7.3.10 11:40,FL,Customer 1186,iPhone,Product Assistance,RichardCase 1414,Inbound Call,14.3.10 17:05,14.3.10 17:06,FL,Customer 1187,iPhone,Product Assistance,BarbaraCase 1415,Inbound Call,8.3.10 9:52,8.3.10 9:53,FL,Customer 1188,iPhone,Referred to Servicer,JohanCase 1416,Inbound Call,6.3.10 17:08,6.3.10 17:20,FL,Customer 1189,MacBook Pro,Referred to Servicer,NancyCase 1416,Inbound Call,9.3.10 10:59,9.3.10 11:07,FL,Customer 1189,MacBook Pro,Referred to Servicer,NancyCase 1416,Handle Case,11.3.10 12:21,11.3.10 12:21,FL,Customer 1189,MacBook Pro,Referred to Servicer,NancyCase 1416,Inbound Call,12.3.10 9:39,12.3.10 9:43,FL,Customer 1189,MacBook Pro,Referred to Servicer,JohanCase 1416,Call Outbound,25.3.10 12:11,25.3.10 12:13,FL,Customer 1189,MacBook Pro,Referred to Servicer,JohanCase 1416,Inbound Call,26.3.10 7:39,26.3.10 7:41,FL,Customer 1189,MacBook Pro,Referred to Servicer,SamuilCase 1417,Inbound Email,13.3.10 10:21,15.3.10 10:41,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Call Outbound,15.3.10 10:43,15.3.10 10:43,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Inbound Email,15.3.10 10:44,15.3.10 10:44,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Email Outbound,15.3.10 10:44,15.3.10 10:45,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Call Outbound,19.3.10 11:39,19.3.10 11:42,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Call Outbound,19.3.10 11:42,19.3.10 11:45,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1417,Call Outbound,19.3.10 11:46,19.3.10 11:46,FL,Customer 1190,MacBook Pro,Product Assistance,HenkCase 1418,Inbound Call,20.3.10 14:07,20.3.10 14:17,FL,Customer 1191,MacBook Pro,Referred to Servicer,ChristianCase 1419,Inbound Call,6.3.10 15:21,6.3.10 15:22,FL,Customer 1192,MacBook Pro,Product Assistance,NancyCase 1420,Inbound Call,18.3.10 16:07,18.3.10 16:10,FL,Customer 1193,MacBook Pro,Referred to Servicer,MichaelCase 1420,Call Outbound,19.3.10 17:13,19.3.10 17:14,FL,Customer 1193,MacBook Pro,Referred to Servicer,MichaelCase 1420,Call Outbound,20.3.10 14:44,20.3.10 14:46,FL,Customer 1193,MacBook Pro,Referred to Servicer,MichaelCase 1420,Inbound Call,21.3.10 16:10,21.3.10 16:23,FL,Customer 1193,MacBook Pro,Referred to Servicer,HaroldCase 1421,Inbound Call,18.3.10 11:40,18.3.10 11:48,FL,Customer 1194,iPhone,Referred to Servicer,FredCase 1422,Inbound Call,27.3.10 15:58,27.3.10 16:00,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1423,Handle Email,27.3.10 12:15,27.3.10 12:19,FL,Customer 1195,iPhone,Referred to Servicer,SamuilCase 1423,Call Outbound,28.3.10 13:41,28.3.10 13:41,FL,Customer 1195,iPhone,Referred to Servicer,SamuilCase 1423,Handle Case,28.3.10 15:34,28.3.10 15:35,FL,Customer 1195,iPhone,Referred to Servicer,JochemCase 1423,Call Outbound,28.3.10 16:42,28.3.10 17:08,FL,Customer 1195,iPhone,Referred to Servicer,JochemCase 1423,Call Outbound,2.4.10 14:08,2.4.10 14:10,FL,Customer 1195,iPhone,Referred to Servicer,JochemCase 1423,Call Outbound,3.4.10 13:21,3.4.10 13:23,FL,Customer 1195,iPhone,Referred to Servicer,JochemCase 1423,Call Outbound,3.4.10 15:07,3.4.10 15:11,FL,Customer 1195,iPhone,Referred to Servicer,JochemCase 1424,Handle Email,7.3.10 15:07,7.3.10 15:09,FL,Customer 1196,iPhone,Product Assistance,JochemCase 1424,Call Outbound,7.3.10 15:10,7.3.10 15:11,FL,Customer 1196,iPhone,Product Assistance,JochemCase 1424,Handle Email,7.3.10 15:18,7.3.10 15:18,FL,Customer 1196,iPhone,Product Assistance,JochemCase 1425,Inbound Call,21.3.10 15:34,21.3.10 15:43,FL,Customer 1197,iPhone,Product Assistance,BarbaraCase 1425,Handle Case,9.4.10 13:07,9.4.10 13:09,FL,Customer 1197,iPhone,Product Assistance,BarbaraCase 1425,Handle Case,9.4.10 13:10,9.4.10 13:11,FL,Customer 1197,iPhone,Product Assistance,BarbaraCase 1425,Handle Case,10.4.10 13:30,10.4.10 13:30,FL,Customer 1197,iPhone,Product Assistance,DavidCase 1425,Call Outbound,11.4.10 11:41,11.4.10 11:48,FL,Customer 1197,iPhone,Product Assistance,JochemCase 1425,Call Outbound,11.4.10 13:16,11.4.10 13:29,FL,Customer 1197,iPhone,Product Assistance,JochemCase 1426,Inbound Call,22.3.10 11:47,22.3.10 12:03,FL,Customer 1198,MacBook Pro,Product Assistance,ErikCase 1427,Inbound Call,4.3.10 9:08,4.3.10 9:13,FL,Customer 1199,MacBook Pro,Referred to Servicer,MaryCase 1427,Inbound Call,4.3.10 9:14,4.3.10 9:17,FL,Customer 1199,MacBook Pro,Referred to Servicer,JochemCase 1427,Inbound Call,26.4.10 16:41,26.4.10 16:45,BL,Customer 1199,MacBook Pro,Referred to Servicer,SteveCase 1428,Handle Email,6.3.10 12:21,6.3.10 12:22,FL,Customer 1200,iPhone,Product Assistance,MaryCase 1429,Inbound Call,4.3.10 15:22,4.3.10 15:23,FL,Customer 1201,MacBook Pro,Referred to Servicer,ChristianCase 1430,Inbound Call,30.3.10 10:13,30.3.10 10:37,FL,Customer 1202,iPhone,Referred to Servicer,AnneCase 1431,Inbound Call,25.3.10 14:56,25.3.10 15:05,FL,Customer 1203,MacBook Pro,Referred to Servicer,BarbaraCase 1431,Inbound Call,9.4.10 15:38,9.4.10 15:38,FL,Customer 1203,MacBook Pro,Referred to Servicer,WilCase 1431,Inbound Call,9.4.10 15:46,9.4.10 15:47,FL,Customer 1203,MacBook Pro,Referred to Servicer,WilCase 1431,Inbound Call,25.4.10 7:47,25.4.10 7:49,FL,Customer 1203,MacBook Pro,Referred to Servicer,SamuilCase 1432,Inbound Call,4.3.10 11:26,4.3.10 11:27,FL,Customer 1204,iPhone,Product Assistance,JochemCase 1433,Inbound Call,21.3.10 6:41,21.3.10 6:43,FL,Customer 3,iPhone,Product Assistance,RichardCase 1434,Inbound Call,25.3.10 14:59,25.3.10 15:01,FL,Customer 1205,iPhone,Product Assistance,SteffiCase 1435,Inbound Call,5.3.10 17:32,5.3.10 17:35,BL,Customer 1206,iPhone,Referred to Servicer,SteveCase 1435,Inbound Call,6.3.10 10:20,6.3.10 10:21,FL,Customer 1206,iPhone,Referred to Servicer,KarenCase 1436,Inbound Call,28.3.10 15:05,28.3.10 15:10,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 1437,Inbound Email,15.3.10 11:07,15.3.10 11:43,FL,Customer 1207,iPhone,Product Assistance,RichardCase 1437,Email Outbound,15.3.10 11:53,15.3.10 12:19,FL,Customer 1207,iPhone,Product Assistance,RichardCase 1437,Email Outbound,15.3.10 12:19,15.3.10 12:21,FL,Customer 1207,iPhone,Product Assistance,RichardCase 1438,Inbound Call,16.3.10 8:35,16.3.10 8:37,FL,Customer 1208,iPhone,Referred to Servicer,WilCase 1439,Inbound Call,12.3.10 12:50,12.3.10 12:53,FL,Customer 1209,MacBook Pro,Product Assistance,JohanCase 1440,Inbound Call,7.3.10 8:35,7.3.10 9:00,FL,Customer 1210,MacBook Pro,Referred to Servicer,ErikCase 1440,Inbound Call,7.3.10 13:40,7.3.10 14:17,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Inbound Call,7.3.10 14:41,7.3.10 14:42,FL,Customer 1210,MacBook Pro,Referred to Servicer,NancyCase 1440,Handle Case,9.3.10 14:12,9.3.10 14:14,FL,Customer 1210,MacBook Pro,Referred to Servicer,HaroldCase 1440,Handle Case,11.3.10 7:44,11.3.10 7:45,FL,Customer 1210,MacBook Pro,Referred to Servicer,DavidCase 1440,Inbound Call,11.3.10 13:25,11.3.10 13:28,FL,Customer 1210,MacBook Pro,Referred to Servicer,MichaelCase 1440,Inbound Call,21.3.10 8:32,21.3.10 8:36,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Handle Case,21.3.10 12:07,21.3.10 12:09,FL,Customer 1210,MacBook Pro,Referred to Servicer,HaroldCase 1440,Inbound Call,25.3.10 13:29,25.3.10 13:30,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Handle Case,26.3.10 11:53,26.3.10 11:54,FL,Customer 1210,MacBook Pro,Referred to Servicer,DavidCase 1440,Inbound Call,26.3.10 14:27,26.3.10 14:30,FL,Customer 1210,MacBook Pro,Referred to Servicer,MichaelCase 1440,Handle Case,26.3.10 15:16,26.3.10 15:17,FL,Customer 1210,MacBook Pro,Referred to Servicer,DavidCase 1440,Handle Case,26.3.10 16:06,26.3.10 16:08,FL,Customer 1210,MacBook Pro,Referred to Servicer,MichaelCase 1440,Handle Case,27.3.10 11:43,27.3.10 11:44,FL,Customer 1210,MacBook Pro,Referred to Servicer,MichaelCase 1440,Inbound Call,27.3.10 14:34,27.3.10 14:57,FL,Customer 1210,MacBook Pro,Referred to Servicer,BarbaraCase 1440,Inbound Call,2.4.10 14:37,2.4.10 14:38,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Inbound Call,2.4.10 15:42,2.4.10 16:36,FL,Customer 1210,MacBook Pro,Referred to Servicer,ClarkCase 1440,Handle Case,3.4.10 15:27,3.4.10 15:30,FL,Customer 1210,MacBook Pro,Referred to Servicer,ClarkCase 1440,Call Outbound,3.4.10 16:11,3.4.10 16:31,FL,Customer 1210,MacBook Pro,Referred to Servicer,ClarkCase 1440,Handle Case,3.4.10 16:31,3.4.10 16:32,FL,Customer 1210,MacBook Pro,Referred to Servicer,ClarkCase 1440,Inbound Call,12.4.10 12:02,12.4.10 12:19,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Handle Case,12.4.10 14:45,12.4.10 14:55,FL,Customer 1210,MacBook Pro,Referred to Servicer,WilCase 1440,Inbound Call,12.4.10 15:12,12.4.10 15:45,FL,Customer 1210,MacBook Pro,Referred to Servicer,BarbaraCase 1440,Inbound Call,16.4.10 10:37,16.4.10 10:38,FL,Customer 1210,MacBook Pro,Referred to Servicer,MajaCase 1440,Handle Case,16.4.10 13:05,16.4.10 13:06,FL,Customer 1210,MacBook Pro,Referred to Servicer,MajaCase 1440,Inbound Call,19.4.10 7:39,19.4.10 7:46,FL,Customer 1210,MacBook Pro,Referred to Servicer,JohanCase 1440,Inbound Call,19.4.10 8:25,19.4.10 8:25,FL,Customer 1210,MacBook Pro,Referred to Servicer,HelenCase 1440,Inbound Call,19.4.10 8:38,19.4.10 8:42,FL,Customer 1210,MacBook Pro,Referred to Servicer,SusiCase 1440,Inbound Call,26.4.10 15:56,26.4.10 16:18,BL,Customer 1210,MacBook Pro,Referred to Servicer,SteveCase 1441,Inbound Email,5.3.10 19:43,7.3.10 13:52,FL,Customer 1211,iPhone,Product Assistance,MaryCase 1441,Inbound Email,7.3.10 13:53,7.3.10 13:53,FL,Customer 1211,iPhone,Product Assistance,MaryCase 1441,Handle Email,7.3.10 13:54,7.3.10 13:54,FL,Customer 1211,iPhone,Product Assistance,MaryCase 1442,Inbound Call,8.3.10 10:32,8.3.10 10:33,FL,Customer 1212,iPhone,Referred to Servicer,KarenCase 1443,Inbound Email,5.3.10 13:40,7.3.10 11:09,FL,Customer 1213,MacBook Pro,Referred to Servicer,SamuilCase 1443,Inbound Email,7.3.10 11:11,7.3.10 11:11,FL,Customer 1213,MacBook Pro,Referred to Servicer,SamuilCase 1443,Handle Email,7.3.10 11:12,7.3.10 11:12,FL,Customer 1213,MacBook Pro,Referred to Servicer,SamuilCase 1443,Inbound Call,7.3.10 14:49,7.3.10 14:56,FL,Customer 1213,MacBook Pro,Referred to Servicer,PatrickCase 1444,Inbound Call,5.3.10 10:19,5.3.10 10:21,FL,Customer 1214,MacBook Pro,Referred to Servicer,MajaCase 1445,Inbound Call,30.3.10 13:25,30.3.10 13:35,BL,Customer 1215,MacBook Pro,Product Assistance,SteveCase 1446,Inbound Call,4.3.10 9:51,4.3.10 9:54,FL,Customer 1216,MacBook Pro,Referred to Servicer,SamuilCase 1447,Inbound Call,12.3.10 8:49,12.3.10 8:57,FL,Customer 1217,MacBook Pro,Referred to Servicer,JohanCase 1447,Handle Case,14.3.10 8:01,14.3.10 8:02,BL,Customer 1217,MacBook Pro,Referred to Servicer,MathiasCase 1448,Inbound Call,27.3.10 7:41,27.3.10 7:47,FL,Customer 1218,MacBook Pro,Referred to Servicer,ElenaCase 1448,Inbound Call,1.4.10 8:31,1.4.10 8:39,FL,Customer 1218,MacBook Pro,Referred to Servicer,RichardCase 1448,Handle Case,2.4.10 6:29,2.4.10 6:33,BL,Customer 1218,MacBook Pro,Referred to Servicer,MathiasCase 1448,Call Outbound,2.4.10 12:02,2.4.10 12:09,FL,Customer 1218,MacBook Pro,Referred to Servicer,RichardCase 1448,Handle Case,3.4.10 11:05,3.4.10 11:09,BL,Customer 1218,MacBook Pro,Referred to Servicer,MathiasCase 1448,Handle Case,4.4.10 8:37,4.4.10 8:37,BL,Customer 1218,MacBook Pro,Referred to Servicer,MathiasCase 1448,Handle Case,4.4.10 9:33,4.4.10 9:40,BL,Customer 1218,MacBook Pro,Referred to Servicer,MathiasCase 1449,Inbound Call,5.3.10 10:59,5.3.10 11:10,FL,Customer 1219,iPhone,Referred to Servicer,KennyCase 1450,Inbound Call,15.3.10 8:19,15.3.10 8:21,FL,Customer 1220,iPhone,Referred to Servicer,WilCase 1451,Inbound Call,18.3.10 8:58,18.3.10 8:58,FL,Customer 1221,MacBook Pro,Referred to Servicer,JohanCase 1452,Inbound Call,19.3.10 17:02,19.3.10 17:03,FL,Customer 3,MacBook Pro,Product Assistance,ClarkCase 1453,Inbound Call,12.3.10 15:00,12.3.10 15:01,FL,Customer 1222,MacBook Pro,Referred to Servicer,MaryCase 1454,Inbound Call,30.3.10 10:44,30.3.10 10:46,FL,Customer 3,MacBook Pro,Product Assistance,MaryCase 1455,Inbound Email,9.3.10 10:46,11.3.10 14:03,FL,Customer 1223,MacBook Pro,Product Assistance,SteffiCase 1455,Email Outbound,11.3.10 14:05,11.3.10 14:11,FL,Customer 1223,MacBook Pro,Product Assistance,SteffiCase 1455,Handle Email,11.3.10 14:11,11.3.10 14:11,FL,Customer 1223,MacBook Pro,Product Assistance,SteffiCase 1456,Inbound Call,30.3.10 10:02,30.3.10 10:52,FL,Customer 1224,iPhone,Referred to Servicer,SteffiCase 1457,Inbound Call,5.3.10 14:03,5.3.10 14:06,FL,Customer 3,iPhone,Product Assistance,AnneCase 1458,Inbound Call,12.3.10 17:27,12.3.10 17:38,FL,Customer 1225,MacBook Pro,Referred to Servicer,AnneCase 1459,Inbound Call,20.3.10 15:36,20.3.10 15:40,FL,Customer 1226,MacBook Pro,Referred to Servicer,WilCase 1459,Handle Case,21.3.10 8:38,21.3.10 8:44,BL,Customer 1226,MacBook Pro,Referred to Servicer,MathiasCase 1460,Inbound Email,24.3.10 11:46,25.3.10 14:46,FL,Customer 1227,MacBook Pro,Product Assistance,MaryCase 1460,Email Outbound,25.3.10 14:47,25.3.10 14:50,FL,Customer 1227,MacBook Pro,Product Assistance,MaryCase 1460,Email Outbound,25.3.10 14:50,25.3.10 14:51,FL,Customer 1227,MacBook Pro,Product Assistance,MaryCase 1461,Inbound Call,5.3.10 17:24,5.3.10 17:24,FL,Customer 712,iPhone,Product Assistance,JochemCase 1462,Inbound Email,29.3.10 11:13,29.3.10 12:59,FL,Customer 1228,iPhone,Product Assistance,RichardCase 1462,Email Outbound,29.3.10 13:00,29.3.10 13:05,FL,Customer 1228,iPhone,Product Assistance,RichardCase 1462,Handle Email,29.3.10 13:05,29.3.10 13:05,FL,Customer 1228,iPhone,Product Assistance,RichardCase 1463,Inbound Call,5.3.10 7:07,5.3.10 7:17,FL,Customer 1229,iPhone,Product Assistance,RichardCase 1463,Inbound Call,12.3.10 14:24,12.3.10 14:33,FL,Customer 1229,iPhone,Product Assistance,KarenCase 1463,Inbound Call,13.3.10 12:34,13.3.10 12:39,FL,Customer 1229,iPhone,Product Assistance,TonCase 1463,Call Outbound,14.3.10 10:32,14.3.10 10:33,FL,Customer 1229,iPhone,Product Assistance,KarenCase 1464,Inbound Call,6.3.10 8:53,6.3.10 8:56,FL,Customer 1230,iPhone,Product Assistance,AnneCase 1464,Call Outbound,6.3.10 10:45,6.3.10 10:46,FL,Customer 1230,iPhone,Product Assistance,AnneCase 1465,Inbound Email,16.3.10 17:09,18.3.10 8:01,FL,Customer 1231,iPhone,Referred to Servicer,SusiCase 1465,Handle Email,18.3.10 8:01,18.3.10 8:04,FL,Customer 1231,iPhone,Referred to Servicer,SusiCase 1465,Email Outbound,18.3.10 8:04,18.3.10 8:05,FL,Customer 1231,iPhone,Referred to Servicer,SusiCase 1466,Inbound Email,16.3.10 22:06,18.3.10 16:21,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Email Outbound,18.3.10 16:22,18.3.10 16:27,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Handle Email,18.3.10 16:27,18.3.10 16:27,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Inbound Email,18.3.10 19:10,19.3.10 12:11,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Email Outbound,19.3.10 12:12,19.3.10 12:13,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Handle Email,19.3.10 12:13,19.3.10 12:13,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Handle Case,19.3.10 12:13,19.3.10 12:13,FL,Customer 1232,MacBook Pro,Referred to Servicer,MaryCase 1466,Handle Case,20.3.10 8:09,20.3.10 8:10,BL,Customer 1232,MacBook Pro,Referred to Servicer,MathiasCase 1466,Inbound Call,20.3.10 16:48,20.3.10 16:49,FL,Customer 1232,MacBook Pro,Referred to Servicer,NancyCase 1467,Inbound Call,27.3.10 15:44,27.3.10 15:45,FL,Customer 1233,iPhone,Referred to Servicer,MichaelCase 1468,Inbound Call,29.3.10 9:37,29.3.10 9:45,FL,Customer 1234,MacBook Pro,Referred to Servicer,JohanCase 1468,Inbound Call,3.4.10 7:39,3.4.10 7:40,FL,Customer 1234,MacBook Pro,Referred to Servicer,DavidCase 1469,Inbound Call,14.3.10 14:47,14.3.10 14:51,FL,Customer 1235,MacBook Pro,Referred to Servicer,ClarkCase 1470,Handle Email,19.3.10 9:48,19.3.10 9:51,FL,Customer 1236,MacBook Pro,Product Assistance,SteffiCase 1470,Call Outbound,19.3.10 9:53,19.3.10 9:53,FL,Customer 1236,MacBook Pro,Product Assistance,SteffiCase 1470,Handle Email,19.3.10 9:55,19.3.10 13:10,FL,Customer 1236,MacBook Pro,Product Assistance,SteffiCase 1470,Call Outbound,19.3.10 13:14,19.3.10 13:15,FL,Customer 1236,MacBook Pro,Product Assistance,SteffiCase 1471,Inbound Call,5.3.10 9:52,5.3.10 9:54,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 1472,Inbound Call,20.3.10 6:45,20.3.10 6:50,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1472,Handle Case,20.3.10 7:06,20.3.10 7:07,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1472,Call Outbound,20.3.10 12:26,20.3.10 12:28,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1472,Call Outbound,21.3.10 12:17,21.3.10 12:20,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1472,Call Outbound,22.3.10 11:47,22.3.10 11:50,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1472,Call Outbound,22.3.10 12:39,22.3.10 12:47,FL,Customer 1237,iPhone,Product Assistance,RichardCase 1473,Inbound Email,1.3.10 12:05,5.3.10 11:33,FL,Customer 1238,MacBook Pro,Product Assistance,MaryCase 1473,Email Outbound,5.3.10 11:37,5.3.10 11:41,FL,Customer 1238,MacBook Pro,Product Assistance,MaryCase 1473,Handle Email,5.3.10 11:41,5.3.10 11:41,FL,Customer 1238,MacBook Pro,Product Assistance,MaryCase 1474,Inbound Call,14.3.10 9:29,14.3.10 9:30,FL,Customer 1239,iPhone,Referred to Servicer,WilCase 1475,Inbound Call,5.3.10 10:00,5.3.10 10:02,FL,Customer 1240,iPhone,Referred to Servicer,IrenaCase 1476,Inbound Call,5.3.10 8:11,5.3.10 8:12,FL,Customer 1241,iPhone,Referred to Servicer,MajaCase 1477,Inbound Call,26.3.10 12:32,26.3.10 12:34,FL,Customer 1242,MacBook Pro,Referred to Servicer,AnneCase 1478,Inbound Call,14.3.10 9:34,14.3.10 9:37,FL,Customer 3,iPhone,Product Assistance,WilCase 1479,Inbound Call,4.3.10 11:56,4.3.10 11:57,FL,Customer 1243,iPhone,Product Assistance,KarenCase 1480,Handle Email,13.3.10 12:05,13.3.10 12:08,FL,Customer 1244,iPhone,Product Assistance,MaryCase 1480,Handle Email,13.3.10 12:13,13.3.10 12:13,FL,Customer 1244,iPhone,Product Assistance,MaryCase 1481,Handle Case,27.3.10 13:41,27.3.10 13:42,FL,Customer 1245,MacBook Pro,Product Assistance,WilCase 1482,Inbound Call,4.3.10 16:05,4.3.10 16:06,FL,Customer 1246,MacBook Pro,Referred to Servicer,KarenCase 1482,Inbound Call,5.3.10 9:20,5.3.10 9:31,FL,Customer 1246,MacBook Pro,Referred to Servicer,ErikCase 1482,Inbound Call,5.3.10 14:21,5.3.10 14:21,FL,Customer 1246,MacBook Pro,Referred to Servicer,SamuilCase 1482,Handle Case,6.3.10 6:38,6.3.10 6:39,BL,Customer 1246,MacBook Pro,Referred to Servicer,MathiasCase 1483,Inbound Call,5.3.10 10:50,5.3.10 10:54,FL,Customer 1247,iPhone,Product Assistance,IrenaCase 1483,Inbound Call,5.3.10 13:49,5.3.10 13:50,FL,Customer 1247,iPhone,Product Assistance,KarenCase 1484,Inbound Call,4.3.10 8:13,4.3.10 8:15,FL,Customer 1248,iPhone,Product Assistance,WilCase 1485,Inbound Call,30.3.10 8:35,30.3.10 8:37,FL,Customer 1249,iPhone,Referred to Servicer,AnneCase 1486,Inbound Call,11.3.10 9:37,11.3.10 9:39,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 1487,Inbound Call,8.3.10 8:38,8.3.10 8:39,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1488,Inbound Email,22.3.10 17:03,25.3.10 11:09,FL,Customer 1250,iPhone,Product Assistance,MaryCase 1488,Handle Email,25.3.10 11:09,25.3.10 11:11,FL,Customer 1250,iPhone,Product Assistance,MaryCase 1488,Email Outbound,25.3.10 11:11,25.3.10 11:12,FL,Customer 1250,iPhone,Product Assistance,MaryCase 1489,Inbound Call,21.3.10 9:11,21.3.10 9:13,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 1490,Inbound Call,21.3.10 6:21,21.3.10 6:22,BL,Customer 1251,iPhone,Referred to Servicer,MathiasCase 1491,Inbound Call,21.3.10 13:03,21.3.10 13:06,FL,Customer 1252,iPhone,Referred to Servicer,NancyCase 1492,Inbound Call,26.3.10 12:53,26.3.10 12:56,FL,Customer 1253,iPhone,Referred to Servicer,SusiCase 1493,Inbound Call,4.3.10 9:20,4.3.10 9:21,FL,Customer 1254,iPhone,Referred to Servicer,WilCase 1494,Inbound Call,28.3.10 11:22,28.3.10 11:25,FL,Customer 1255,iPhone,Product Assistance,IrenaCase 1495,Inbound Call,15.3.10 9:44,15.3.10 10:01,FL,Customer 1256,MacBook Pro,Referred to Servicer,KennyCase 1495,Handle Case,19.3.10 11:04,19.3.10 11:06,FL,Customer 1256,MacBook Pro,Referred to Servicer,KennyCase 1495,Handle Case,20.3.10 10:53,20.3.10 11:00,FL,Customer 1256,MacBook Pro,Referred to Servicer,KennyCase 1495,Handle Case,21.3.10 7:28,21.3.10 7:38,BL,Customer 1256,MacBook Pro,Referred to Servicer,MathiasCase 1496,Inbound Call,25.3.10 10:30,25.3.10 10:40,FL,Customer 1257,iPhone,Referred to Servicer,SteffiCase 1497,Inbound Call,7.3.10 12:57,7.3.10 12:59,FL,Customer 1258,iPhone,Product Assistance,MajaCase 1498,Inbound Call,26.3.10 8:42,26.3.10 8:43,FL,Customer 1259,iPhone,Referred to Servicer,HenkCase 1499,Inbound Call,5.3.10 9:10,5.3.10 9:12,FL,Customer 1260,iPhone,Referred to Servicer,ErikCase 1500,Inbound Call,7.3.10 11:59,7.3.10 12:01,FL,Customer 1261,MacBook Pro,Referred to Servicer,WilCase 1501,Inbound Call,29.3.10 13:16,29.3.10 13:17,FL,Customer 1262,iPhone,Referred to Servicer,MoniqueCase 1502,Inbound Call,9.3.10 16:02,9.3.10 16:03,FL,Customer 1263,MacBook Pro,Product Assistance,ChristianCase 1502,Inbound Call,11.3.10 8:19,11.3.10 8:22,FL,Customer 1263,MacBook Pro,Product Assistance,IrenaCase 1502,Inbound Call,11.3.10 9:11,11.3.10 9:16,FL,Customer 1263,MacBook Pro,Product Assistance,WilCase 1502,Inbound Call,11.3.10 9:27,11.3.10 9:51,FL,Customer 1263,MacBook Pro,Product Assistance,SamuilCase 1502,Handle Case,15.3.10 12:10,15.3.10 12:12,FL,Customer 1263,MacBook Pro,Product Assistance,HaroldCase 1502,Handle Case,18.3.10 14:32,18.3.10 14:33,FL,Customer 1263,MacBook Pro,Product Assistance,DavidCase 1503,Inbound Call,14.3.10 11:13,14.3.10 11:15,FL,Customer 1264,iPhone,Product Assistance,MajaCase 1504,Inbound Email,3.3.10 23:20,6.3.10 11:07,FL,Customer 1265,iPhone,Product Assistance,MaryCase 1504,Email Outbound,6.3.10 11:08,6.3.10 11:10,FL,Customer 1265,iPhone,Product Assistance,MaryCase 1504,Handle Email,6.3.10 11:10,6.3.10 11:10,FL,Customer 1265,iPhone,Product Assistance,MaryCase 1505,Inbound Call,19.3.10 16:44,19.3.10 16:44,FL,Customer 3,iPhone,Product Assistance,NancyCase 1506,Inbound Call,5.3.10 18:03,5.3.10 18:06,FL,Customer 1266,iPhone,Referred to Servicer,TonCase 1506,Inbound Call,25.3.10 10:46,25.3.10 10:48,FL,Customer 1266,iPhone,Referred to Servicer,KarenCase 1507,Inbound Call,20.3.10 6:20,20.3.10 6:24,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1508,Inbound Call,5.3.10 16:52,5.3.10 16:53,FL,Customer 1267,iPhone,Product Assistance,JochemCase 1509,Inbound Call,21.3.10 10:32,21.3.10 10:33,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 1510,Inbound Call,26.3.10 9:08,26.3.10 9:09,FL,Customer 3,iPhone,Product Assistance,KennyCase 1511,Inbound Call,5.3.10 15:30,5.3.10 15:31,FL,Customer 1268,iPhone,Referred to Servicer,MaryCase 1512,Inbound Email,17.3.10 7:36,19.3.10 6:40,FL,Customer 1269,iPhone,Product Assistance,SamuilCase 1512,Email Outbound,19.3.10 6:47,19.3.10 6:48,FL,Customer 1269,iPhone,Product Assistance,SamuilCase 1512,Handle Email,19.3.10 6:48,19.3.10 6:48,FL,Customer 1269,iPhone,Product Assistance,SamuilCase 1513,Inbound Call,19.3.10 13:31,19.3.10 13:45,FL,Customer 1270,MacBook Pro,Product Assistance,ClarkCase 1514,Handle Email,8.3.10 9:47,8.3.10 10:01,FL,Customer 140,iPhone,Referred to Servicer,SamuilCase 1514,Handle Email,8.3.10 10:08,8.3.10 10:08,FL,Customer 140,iPhone,Referred to Servicer,SamuilCase 1515,Inbound Call,28.3.10 17:43,28.3.10 17:45,FL,Customer 1271,iPhone,Referred to Servicer,MoniqueCase 1515,Inbound Call,29.3.10 17:07,29.3.10 17:12,FL,Customer 1271,iPhone,Referred to Servicer,AnneCase 1516,Handle Email,14.3.10 7:50,14.3.10 8:10,FL,Customer 1272,iPhone,Product Assistance,SamuilCase 1516,Call Outbound,14.3.10 8:12,14.3.10 8:13,FL,Customer 1272,iPhone,Product Assistance,SamuilCase 1517,Inbound Call,18.3.10 11:58,18.3.10 12:01,FL,Customer 1273,iPhone,Product Assistance,RichardCase 1517,Inbound Call,18.3.10 12:12,18.3.10 12:13,FL,Customer 1273,iPhone,Product Assistance,NancyCase 1518,Inbound Call,16.3.10 11:13,16.3.10 11:15,FL,Customer 1274,MacBook Pro,Referred to Servicer,WilCase 1518,Handle Case,18.3.10 9:49,18.3.10 9:54,BL,Customer 1274,MacBook Pro,Referred to Servicer,MathiasCase 1519,Inbound Call,27.3.10 14:47,27.3.10 14:48,FL,Customer 3,iPhone,Product Assistance,WilCase 1520,Inbound Call,11.3.10 13:59,11.3.10 14:00,BL,Customer 1275,iPhone,Product Assistance,SteveCase 1521,Inbound Call,22.3.10 16:04,22.3.10 16:45,FL,Customer 1276,iPhone,Product Assistance,ClarkCase 1522,Inbound Call,20.3.10 9:47,20.3.10 9:49,FL,Customer 1277,iPhone,Referred to Servicer,SusiCase 1523,Inbound Call,9.3.10 15:06,9.3.10 15:07,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1524,Inbound Call,27.3.10 15:47,27.3.10 15:48,FL,Customer 3,iPhone,Product Assistance,MichaelCase 1524,Handle Case,28.3.10 11:28,28.3.10 11:28,FL,Customer 3,iPhone,Product Assistance,MichaelCase 1525,Inbound Call,20.3.10 12:43,20.3.10 12:46,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1526,Inbound Call,20.3.10 9:20,20.3.10 9:21,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1527,Inbound Call,14.3.10 10:08,14.3.10 10:18,FL,Customer 1278,iPhone,Referred to Servicer,TonCase 1528,Inbound Call,11.3.10 7:24,11.3.10 7:27,FL,Customer 1279,MacBook Pro,Referred to Servicer,MajaCase 1528,Handle Case,11.3.10 9:23,11.3.10 9:25,BL,Customer 1279,MacBook Pro,Referred to Servicer,MathiasCase 1529,Inbound Call,22.3.10 10:49,22.3.10 10:55,FL,Customer 1280,iPhone,Product Assistance,SusiCase 1529,Inbound Call,22.3.10 18:00,22.3.10 18:06,FL,Customer 1280,iPhone,Product Assistance,ClarkCase 1530,Inbound Call,19.3.10 15:44,19.3.10 15:45,FL,Customer 1281,iPhone,Product Assistance,ChristianCase 1530,Handle Case,26.3.10 13:10,26.3.10 13:14,FL,Customer 1281,iPhone,Product Assistance,ChristianCase 1531,Inbound Call,27.3.10 12:22,27.3.10 12:24,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 1532,Inbound Call,26.3.10 15:14,26.3.10 15:19,FL,Customer 1282,MacBook Pro,Product Assistance,NancyCase 1533,Inbound Call,23.3.10 10:45,23.3.10 10:46,FL,Customer 1283,iPhone,Referred to Servicer,MoniqueCase 1533,Handle Case,23.3.10 10:48,23.3.10 10:53,FL,Customer 1283,iPhone,Referred to Servicer,MoniqueCase 1534,Inbound Email,20.3.10 16:24,21.3.10 11:15,FL,Customer 1284,iPhone,Referred to Servicer,JochemCase 1534,Call Outbound,21.3.10 11:16,21.3.10 11:25,FL,Customer 1284,iPhone,Referred to Servicer,JochemCase 1534,Email Outbound,21.3.10 11:25,21.3.10 11:26,FL,Customer 1284,iPhone,Referred to Servicer,JochemCase 1534,Email Outbound,21.3.10 11:26,21.3.10 11:27,FL,Customer 1284,iPhone,Referred to Servicer,JochemCase 1535,Inbound Call,27.3.10 13:38,27.3.10 13:40,FL,Customer 1285,iPhone,Referred to Servicer,WilCase 1536,Inbound Call,26.3.10 15:56,26.3.10 15:58,FL,Customer 1286,iPhone,Referred to Servicer,JochemCase 1537,Inbound Call,2.3.10 16:02,2.3.10 16:04,FL,Customer 1287,iPhone,Product Assistance,MichaelCase 1538,Inbound Call,5.3.10 12:00,5.3.10 12:01,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1539,Inbound Call,13.3.10 8:49,13.3.10 8:50,FL,Customer 1288,iPhone,Product Assistance,JohanCase 1540,Inbound Call,13.3.10 15:25,13.3.10 15:28,BL,Customer 1289,iPhone,Referred to Servicer,SteveCase 1540,Inbound Call,5.4.10 12:01,5.4.10 12:08,FL,Customer 1289,iPhone,Referred to Servicer,SteffiCase 1541,Inbound Call,14.3.10 12:52,14.3.10 12:53,FL,Customer 1290,MacBook Pro,Product Assistance,MoniqueCase 1542,Handle Email,25.3.10 14:32,25.3.10 14:33,FL,Customer 1291,iPhone,Referred to Servicer,JochemCase 1542,Call Outbound,25.3.10 14:36,25.3.10 14:37,FL,Customer 1291,iPhone,Referred to Servicer,JochemCase 1543,Inbound Call,18.3.10 9:36,18.3.10 9:37,FL,Customer 1292,MacBook Pro,Product Assistance,ErikCase 1544,Inbound Call,20.3.10 14:26,20.3.10 14:27,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 1545,Inbound Call,5.3.10 17:46,5.3.10 17:48,BL,Customer 3,MacBook Pro,Product Assistance,SteveCase 1546,Handle Email,26.3.10 11:33,26.3.10 11:35,FL,Customer 1293,iPhone,Product Assistance,SteffiCase 1546,Handle Case,26.3.10 11:35,26.3.10 11:38,FL,Customer 1293,iPhone,Product Assistance,SteffiCase 1546,Handle Case,26.3.10 11:52,26.3.10 11:53,FL,Customer 1293,iPhone,Product Assistance,SteffiCase 1547,Inbound Call,20.3.10 10:06,20.3.10 10:08,FL,Customer 1294,iPhone,Referred to Servicer,FredCase 1548,Inbound Email,26.3.10 20:16,27.3.10 12:34,FL,Customer 1295,iPhone,Product Assistance,IrenaCase 1548,Email Outbound,27.3.10 12:35,27.3.10 12:41,FL,Customer 1295,iPhone,Product Assistance,IrenaCase 1548,Handle Email,27.3.10 12:41,27.3.10 12:41,FL,Customer 1295,iPhone,Product Assistance,IrenaCase 1549,Inbound Call,6.3.10 8:12,6.3.10 8:13,FL,Customer 1296,iPhone,Product Assistance,MajaCase 1550,Inbound Call,11.3.10 10:16,11.3.10 10:23,FL,Customer 1297,iPhone,Referred to Servicer,KennyCase 1551,Inbound Call,14.3.10 10:03,14.3.10 10:08,FL,Customer 1298,MacBook Pro,Referred to Servicer,ElenaCase 1551,Handle Case,22.3.10 12:58,22.3.10 12:58,FL,Customer 1298,MacBook Pro,Referred to Servicer,ElenaCase 1552,Inbound Call,18.3.10 7:54,18.3.10 7:55,FL,Customer 1299,iPhone,Referred to Servicer,RichardCase 1553,Inbound Call,12.3.10 8:55,12.3.10 8:56,FL,Customer 1300,iPhone,Product Assistance,WilCase 1554,Inbound Call,30.3.10 13:34,30.3.10 13:36,FL,Customer 1301,iPhone,Product Assistance,AnneCase 1555,Inbound Call,26.3.10 7:58,26.3.10 8:08,FL,Customer 1302,iPhone,Referred to Servicer,ElenaCase 1556,Inbound Call,4.3.10 12:02,4.3.10 12:03,FL,Customer 3,iPhone,Product Assistance,HaroldCase 1557,Inbound Call,14.3.10 10:47,14.3.10 10:49,FL,Customer 1303,iPhone,Referred to Servicer,MajaCase 1558,Inbound Call,13.3.10 10:54,13.3.10 11:00,FL,Customer 1304,MacBook Pro,Product Assistance,JohanCase 1559,Inbound Call,19.3.10 13:24,19.3.10 13:25,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 1560,Inbound Call,22.3.10 9:53,22.3.10 9:55,FL,Customer 3,MacBook Pro,Referred to Servicer,SamuilCase 1561,Inbound Call,11.3.10 14:00,11.3.10 14:01,BL,Customer 1305,iPhone,Product Assistance,SteveCase 1562,Inbound Call,27.3.10 14:24,27.3.10 14:25,FL,Customer 1306,iPhone,Referred to Servicer,WilCase 1563,Inbound Call,14.3.10 8:30,14.3.10 8:44,FL,Customer 1307,iPhone,Product Assistance,SusiCase 1563,Handle Case,14.3.10 8:46,14.3.10 8:49,BL,Customer 1307,iPhone,Product Assistance,StephanieCase 1564,Inbound Call,13.3.10 6:20,13.3.10 6:22,BL,Customer 1308,iPhone,Referred to Servicer,MathiasCase 1565,Inbound Call,18.3.10 10:05,18.3.10 10:12,FL,Customer 1309,MacBook Pro,Referred to Servicer,SteffiCase 1566,Inbound Call,21.3.10 10:09,21.3.10 10:18,FL,Customer 1310,MacBook Pro,Product Assistance,FredCase 1567,Inbound Call,4.3.10 16:40,4.3.10 16:41,FL,Customer 1311,iPhone,Product Assistance,KarenCase 1567,Call Outbound,11.3.10 13:01,11.3.10 13:02,FL,Customer 1311,iPhone,Product Assistance,KarenCase 1567,Call Outbound,15.3.10 11:21,15.3.10 11:21,FL,Customer 1311,iPhone,Product Assistance,KarenCase 1568,Handle Case,29.3.10 12:47,29.3.10 12:48,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1569,Inbound Call,22.3.10 16:27,22.3.10 16:33,FL,Customer 1312,iPhone,Product Assistance,SteffiCase 1570,Inbound Call,16.3.10 7:41,16.3.10 7:42,FL,Customer 1313,iPhone,Referred to Servicer,DavidCase 1571,Inbound Call,20.3.10 15:20,20.3.10 15:22,FL,Customer 1314,MacBook Pro,Referred to Servicer,MoniqueCase 1571,Handle Case,21.3.10 8:32,21.3.10 8:35,BL,Customer 1314,MacBook Pro,Referred to Servicer,MathiasCase 1571,Inbound Call,26.4.10 15:49,26.4.10 15:50,FL,Customer 1314,MacBook Pro,Referred to Servicer,HaroldCase 1571,Inbound Call,29.4.10 15:40,29.4.10 15:41,FL,Customer 1314,MacBook Pro,Referred to Servicer,MichaelCase 1572,Handle Email,8.3.10 9:34,8.3.10 9:38,FL,Customer 1315,MacBook Pro,Product Assistance,SamuilCase 1572,Handle Email,8.3.10 9:41,8.3.10 9:41,FL,Customer 1315,MacBook Pro,Product Assistance,SamuilCase 1573,Inbound Call,14.3.10 11:21,14.3.10 11:30,FL,Customer 1316,iPhone,Referred to Servicer,SusiCase 1574,Inbound Call,29.3.10 10:23,29.3.10 10:40,FL,Customer 1317,iPhone,Product Assistance,ElenaCase 1574,Inbound Call,10.4.10 10:33,10.4.10 10:51,FL,Customer 1317,iPhone,Product Assistance,FredCase 1575,Inbound Call,12.3.10 8:05,12.3.10 8:06,FL,Customer 1318,iPhone,Product Assistance,WilCase 1576,Inbound Call,27.3.10 17:31,27.3.10 17:35,FL,Customer 1319,MacBook Pro,Product Assistance,HaroldCase 1577,Inbound Call,11.3.10 14:55,11.3.10 14:57,FL,Customer 1320,MacBook Pro,Product Assistance,PatrickCase 1578,Inbound Call,7.3.10 15:07,7.3.10 15:10,FL,Customer 1321,MacBook Pro,Referred to Servicer,ClarkCase 1578,Inbound Call,13.3.10 12:25,13.3.10 12:44,FL,Customer 1321,MacBook Pro,Referred to Servicer,RichardCase 1578,Handle Case,14.3.10 13:53,14.3.10 13:55,FL,Customer 1321,MacBook Pro,Referred to Servicer,HaroldCase 1578,Handle Case,14.3.10 14:26,14.3.10 14:27,FL,Customer 1321,MacBook Pro,Referred to Servicer,DavidCase 1578,Call Outbound,8.4.10 13:04,8.4.10 13:05,FL,Customer 1321,MacBook Pro,Referred to Servicer,KarenCase 1578,Call Outbound,11.4.10 10:49,11.4.10 10:55,FL,Customer 1321,MacBook Pro,Referred to Servicer,KarenCase 1578,Handle Case,15.4.10 10:31,15.4.10 10:33,BL,Customer 1321,MacBook Pro,Referred to Servicer,MathiasCase 1578,Inbound Call,17.4.10 10:19,17.4.10 10:27,FL,Customer 1321,MacBook Pro,Referred to Servicer,RichardCase 1579,Inbound Call,20.3.10 12:18,20.3.10 12:20,FL,Customer 1322,iPhone,Product Assistance,TonCase 1580,Inbound Call,11.3.10 17:19,11.3.10 17:20,FL,Customer 1323,MacBook Pro,Product Assistance,MoniqueCase 1580,Inbound Call,13.3.10 9:29,13.3.10 9:30,FL,Customer 1323,MacBook Pro,Product Assistance,MajaCase 1581,Inbound Call,25.3.10 16:09,25.3.10 16:09,FL,Customer 3,MacBook Pro,Product Assistance,NancyCase 1582,Inbound Call,19.3.10 6:51,19.3.10 6:53,FL,Customer 1324,MacBook Pro,Referred to Servicer,RichardCase 1583,Inbound Call,22.3.10 6:23,22.3.10 6:26,FL,Customer 1325,iPhone,Referred to Servicer,SamuilCase 1583,Inbound Call,22.3.10 10:31,22.3.10 10:33,FL,Customer 1325,iPhone,Referred to Servicer,TonCase 1584,Inbound Call,21.3.10 15:05,21.3.10 15:09,FL,Customer 1326,MacBook Pro,Product Assistance,BarbaraCase 1585,Inbound Call,14.3.10 10:28,14.3.10 10:33,FL,Customer 1327,MacBook Pro,Referred to Servicer,TonCase 1586,Inbound Call,19.3.10 16:26,19.3.10 16:36,FL,Customer 1328,iPhone,Product Assistance,NancyCase 1586,Inbound Call,19.3.10 16:44,19.3.10 16:49,BL,Customer 1328,iPhone,Product Assistance,SteveCase 1586,Handle Case,20.3.10 17:15,20.3.10 17:18,BL,Customer 1328,iPhone,Product Assistance,SteveCase 1586,Inbound Call,20.3.10 17:34,20.3.10 17:44,FL,Customer 1328,iPhone,Product Assistance,ClarkCase 1586,Call Outbound,21.3.10 14:19,21.3.10 14:25,FL,Customer 1328,iPhone,Product Assistance,ClarkCase 1587,Inbound Call,4.3.10 10:22,4.3.10 10:31,FL,Customer 1329,iPhone,Product Assistance,TonCase 1587,Inbound Call,5.3.10 10:12,5.3.10 10:20,FL,Customer 1329,iPhone,Product Assistance,KennyCase 1587,Inbound Call,8.3.10 10:10,8.3.10 10:16,FL,Customer 1329,iPhone,Product Assistance,WilCase 1587,Inbound Call,12.3.10 9:20,12.3.10 9:43,FL,Customer 1329,iPhone,Product Assistance,RichardCase 1587,Handle Case,21.3.10 10:17,21.3.10 10:22,BL,Customer 1329,iPhone,Product Assistance,MeganCase 1587,Handle Case,23.3.10 11:15,23.3.10 11:16,BL,Customer 1329,iPhone,Product Assistance,StephanieCase 1587,Handle Case,25.3.10 16:00,25.3.10 16:02,FL,Customer 1329,iPhone,Product Assistance,WilCase 1588,Inbound Email,3.3.10 10:58,6.3.10 10:57,FL,Customer 1330,iPhone,Referred to Servicer,SteffiCase 1588,Email Outbound,6.3.10 11:06,6.3.10 11:12,FL,Customer 1330,iPhone,Referred to Servicer,SteffiCase 1588,Email Outbound,6.3.10 11:12,6.3.10 11:13,FL,Customer 1330,iPhone,Referred to Servicer,SteffiCase 1589,Inbound Call,27.3.10 10:56,27.3.10 10:59,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1590,Inbound Call,20.3.10 11:26,20.3.10 11:28,FL,Customer 1331,iPhone,Referred to Servicer,MajaCase 1591,Handle Email,7.3.10 16:32,7.3.10 16:34,FL,Customer 1332,MacBook Pro,Product Assistance,JochemCase 1591,Handle Email,7.3.10 16:37,7.3.10 16:37,FL,Customer 1332,MacBook Pro,Product Assistance,JochemCase 1592,Inbound Call,21.3.10 15:58,21.3.10 15:59,FL,Customer 1333,iPhone,Product Assistance,JochemCase 1593,Inbound Call,6.3.10 15:12,6.3.10 15:18,FL,Customer 1334,MacBook Pro,Referred to Servicer,WilCase 1593,Handle Case,6.3.10 15:18,6.3.10 15:18,FL,Customer 1334,MacBook Pro,Referred to Servicer,WilCase 1593,Handle Case,7.3.10 7:28,7.3.10 7:31,BL,Customer 1334,MacBook Pro,Referred to Servicer,MathiasCase 1594,Handle Case,3.4.10 8:42,3.4.10 8:59,FL,Customer 1335,iPhone,Product Assistance,MariskaCase 1594,Handle Case,3.4.10 9:35,3.4.10 9:47,FL,Customer 1335,iPhone,Product Assistance,MariskaCase 1594,Handle Case,4.4.10 8:03,4.4.10 8:04,FL,Customer 1335,iPhone,Product Assistance,RossCase 1594,Handle Case,4.4.10 10:15,4.4.10 10:36,FL,Customer 1335,iPhone,Product Assistance,MariskaCase 1594,Inbound Call,5.4.10 9:05,5.4.10 9:06,FL,Customer 1335,iPhone,Product Assistance,IrenaCase 1595,Inbound Call,23.3.10 14:57,23.3.10 15:00,FL,Customer 1336,iPhone,Product Assistance,MoniqueCase 1595,Inbound Call,25.3.10 16:13,25.3.10 16:15,FL,Customer 1336,iPhone,Product Assistance,ChristianCase 1595,Handle Case,26.3.10 13:38,26.3.10 13:42,FL,Customer 1336,iPhone,Product Assistance,MaryCase 1595,Handle Case,27.3.10 10:04,27.3.10 10:05,FL,Customer 1336,iPhone,Product Assistance,DavidCase 1595,Handle Case,4.4.10 10:43,4.4.10 10:54,BL,Customer 1336,iPhone,Product Assistance,KristinCase 1595,Handle Case,5.4.10 13:23,5.4.10 13:39,BL,Customer 1336,iPhone,Product Assistance,KristinCase 1595,Call Outbound,15.4.10 16:10,15.4.10 16:15,FL,Customer 1336,iPhone,Product Assistance,KarenCase 1595,Call Outbound,16.4.10 14:06,16.4.10 14:08,FL,Customer 1336,iPhone,Product Assistance,KarenCase 1596,Inbound Call,23.3.10 14:37,23.3.10 14:39,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 1597,Inbound Call,27.3.10 10:11,27.3.10 10:13,FL,Customer 1337,iPhone,Referred to Servicer,WilCase 1598,Inbound Call,11.3.10 13:00,11.3.10 13:02,FL,Customer 1338,iPhone,Product Assistance,WilCase 1599,Inbound Call,22.3.10 16:26,22.3.10 16:29,FL,Customer 1339,iPhone,Referred to Servicer,HaroldCase 1599,Handle Case,22.3.10 16:54,22.3.10 16:54,FL,Customer 1339,iPhone,Referred to Servicer,HaroldCase 1599,Handle Case,25.3.10 14:37,25.3.10 14:38,FL,Customer 1339,iPhone,Referred to Servicer,HaroldCase 1599,Inbound Call,25.3.10 17:42,25.3.10 17:46,FL,Customer 1339,iPhone,Referred to Servicer,HaroldCase 1600,Inbound Call,11.3.10 10:44,11.3.10 10:50,FL,Customer 1340,MacBook Pro,Referred to Servicer,ErikCase 1600,Inbound Call,11.3.10 11:01,11.3.10 11:03,FL,Customer 1340,MacBook Pro,Referred to Servicer,JochemCase 1601,Inbound Call,18.3.10 7:57,18.3.10 8:08,FL,Customer 1341,iPhone,Product Assistance,KennyCase 1602,Inbound Call,18.3.10 11:57,18.3.10 12:00,FL,Customer 1342,MacBook Pro,Referred to Servicer,JohanCase 1602,Inbound Call,19.3.10 7:18,19.3.10 7:19,FL,Customer 1342,MacBook Pro,Referred to Servicer,DavidCase 1603,Inbound Call,8.3.10 12:34,8.3.10 12:35,FL,Customer 1343,MacBook Pro,Referred to Servicer,MoniqueCase 1603,Handle Case,8.3.10 12:37,8.3.10 12:38,FL,Customer 1343,MacBook Pro,Referred to Servicer,MoniqueCase 1604,Inbound Call,4.3.10 16:27,4.3.10 16:38,FL,Customer 1344,iPhone,Referred to Servicer,TonCase 1604,Inbound Call,4.3.10 17:05,4.3.10 17:19,FL,Customer 1344,iPhone,Referred to Servicer,TonCase 1604,Inbound Call,6.3.10 11:23,6.3.10 11:27,FL,Customer 1344,iPhone,Referred to Servicer,IrenaCase 1604,Inbound Call,14.3.10 11:19,14.3.10 11:28,FL,Customer 1344,iPhone,Referred to Servicer,AnneCase 1605,Handle Email,20.3.10 15:06,20.3.10 15:08,FL,Customer 1345,iPhone,Product Assistance,JochemCase 1605,Handle Email,20.3.10 15:11,20.3.10 15:11,FL,Customer 1345,iPhone,Product Assistance,JochemCase 1606,Handle Case,27.3.10 13:37,27.3.10 13:55,FL,Customer 1346,MacBook Pro,Product Assistance,MariskaCase 1606,Handle Case,27.3.10 13:55,27.3.10 13:57,FL,Customer 1346,MacBook Pro,Product Assistance,MariskaCase 1607,Inbound Call,26.3.10 7:35,26.3.10 7:48,FL,Customer 1347,MacBook Pro,Product Assistance,JohanCase 1607,Inbound Call,26.3.10 8:04,26.3.10 8:08,FL,Customer 1347,MacBook Pro,Product Assistance,HelenCase 1608,Inbound Email,3.3.10 17:40,6.3.10 12:04,FL,Customer 1348,MacBook Pro,Product Assistance,JochemCase 1608,Email Outbound,6.3.10 12:05,6.3.10 12:06,FL,Customer 1348,MacBook Pro,Product Assistance,JochemCase 1608,Handle Email,6.3.10 12:06,6.3.10 12:06,FL,Customer 1348,MacBook Pro,Product Assistance,JochemCase 1609,Inbound Call,20.3.10 17:11,20.3.10 17:18,FL,Customer 1349,iPhone,Product Assistance,ChristianCase 1610,Inbound Call,12.3.10 18:03,12.3.10 18:07,FL,Customer 1350,MacBook Pro,Referred to Servicer,TonCase 1610,Inbound Call,13.3.10 13:31,13.3.10 13:34,BL,Customer 1350,MacBook Pro,Referred to Servicer,SteveCase 1611,Handle Email,12.3.10 15:40,12.3.10 15:42,FL,Customer 1351,iPhone,Referred to Servicer,MaryCase 1611,Handle Email,12.3.10 15:43,12.3.10 15:43,FL,Customer 1351,iPhone,Referred to Servicer,MaryCase 1611,Handle Case,15.3.10 9:24,15.3.10 9:25,BL,Customer 1351,iPhone,Referred to Servicer,MathiasCase 1612,Inbound Call,26.3.10 7:30,26.3.10 7:32,FL,Customer 1352,iPhone,Referred to Servicer,JohanCase 1613,Inbound Call,21.3.10 17:06,21.3.10 17:10,FL,Customer 1353,iPhone,Product Assistance,SteffiCase 1614,Inbound Call,11.3.10 15:58,11.3.10 16:01,FL,Customer 1354,iPhone,Referred to Servicer,WilCase 1615,Inbound Call,19.3.10 15:33,19.3.10 15:35,FL,Customer 1355,iPhone,Product Assistance,MichaelCase 1616,Inbound Call,6.3.10 9:43,6.3.10 9:44,FL,Customer 1356,iPhone,Referred to Servicer,JohanCase 1617,Inbound Call,11.3.10 7:55,11.3.10 7:58,FL,Customer 1357,iPhone,Referred to Servicer,IrenaCase 1618,Inbound Call,28.3.10 11:59,28.3.10 12:02,FL,Customer 1358,iPhone,Referred to Servicer,WilCase 1619,Inbound Call,25.3.10 11:16,25.3.10 11:17,FL,Customer 1359,iPhone,Referred to Servicer,ErikCase 1620,Inbound Call,14.3.10 16:08,14.3.10 16:25,FL,Customer 1360,iPhone,Product Assistance,ClarkCase 1621,Inbound Call,13.3.10 7:42,13.3.10 7:44,FL,Customer 1361,iPhone,Referred to Servicer,ErikCase 1622,Inbound Call,21.3.10 8:59,21.3.10 9:03,FL,Customer 1362,iPhone,Product Assistance,JohanCase 1623,Handle Email,21.3.10 12:13,21.3.10 12:16,FL,Customer 1363,iPhone,Referred to Servicer,SamuilCase 1623,Handle Email,21.3.10 12:17,21.3.10 12:17,FL,Customer 1363,iPhone,Referred to Servicer,SamuilCase 1624,Inbound Call,14.3.10 12:34,14.3.10 12:36,FL,Customer 1364,iPhone,Referred to Servicer,IrenaCase 1625,Inbound Call,19.3.10 16:38,19.3.10 16:40,FL,Customer 3,MacBook Pro,Product Assistance,NancyCase 1626,Inbound Call,4.3.10 12:10,4.3.10 12:11,FL,Customer 1365,iPhone,Referred to Servicer,KarenCase 1627,Handle Email,20.3.10 6:27,20.3.10 6:33,FL,Customer 1366,iPhone,Product Assistance,SamuilCase 1627,Call Outbound,20.3.10 12:31,20.3.10 12:56,FL,Customer 1366,iPhone,Product Assistance,SamuilCase 1628,Inbound Call,18.3.10 9:45,18.3.10 9:48,FL,Customer 1367,iPhone,Product Assistance,JohanCase 1629,Inbound Call,20.3.10 17:55,20.3.10 17:56,FL,Customer 1368,iPhone,Referred to Servicer,HaroldCase 1630,Inbound Email,14.3.10 18:36,15.3.10 8:59,FL,Customer 1369,iPhone,Referred to Servicer,SusiCase 1630,Email Outbound,15.3.10 9:04,15.3.10 9:12,FL,Customer 1369,iPhone,Referred to Servicer,SusiCase 1630,Handle Email,15.3.10 9:12,15.3.10 9:12,FL,Customer 1369,iPhone,Referred to Servicer,SusiCase 1631,Inbound Call,28.3.10 10:25,28.3.10 10:28,FL,Customer 1370,iPhone,Product Assistance,AnneCase 1632,Inbound Call,20.3.10 16:15,20.3.10 16:16,FL,Customer 1371,MacBook Pro,Referred to Servicer,NancyCase 1632,Inbound Call,20.3.10 16:55,20.3.10 16:56,FL,Customer 1371,MacBook Pro,Referred to Servicer,MoniqueCase 1633,Inbound Email,11.3.10 18:25,13.3.10 6:28,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Call Outbound,13.3.10 6:34,13.3.10 6:36,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Call Outbound,13.3.10 6:36,13.3.10 6:36,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Handle Email,13.3.10 6:37,13.3.10 6:37,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Call Outbound,13.3.10 12:01,13.3.10 12:02,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Handle Email,15.3.10 11:21,15.3.10 11:27,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1633,Handle Email,15.3.10 11:28,15.3.10 11:28,FL,Customer 1372,MacBook Pro,Product Assistance,SamuilCase 1634,Inbound Call,26.3.10 9:48,26.3.10 9:53,FL,Customer 1373,MacBook Pro,Product Assistance,HelenCase 1634,Handle Case,26.3.10 11:55,26.3.10 11:57,FL,Customer 1373,MacBook Pro,Product Assistance,DavidCase 1634,Call Outbound,28.3.10 14:55,28.3.10 15:03,FL,Customer 1373,MacBook Pro,Product Assistance,JochemCase 1634,Call Outbound,1.4.10 11:01,1.4.10 11:02,FL,Customer 1373,MacBook Pro,Product Assistance,JochemCase 1634,Call Outbound,1.4.10 11:18,1.4.10 11:58,FL,Customer 1373,MacBook Pro,Product Assistance,JochemCase 1635,Inbound Call,14.3.10 9:43,14.3.10 9:45,FL,Customer 1374,iPhone,Referred to Servicer,MajaCase 1636,Inbound Call,4.3.10 10:47,4.3.10 10:50,FL,Customer 1375,iPhone,Product Assistance,AnneCase 1636,Inbound Call,4.3.10 17:16,4.3.10 17:35,BL,Customer 1375,iPhone,Product Assistance,SteveCase 1637,Inbound Call,19.3.10 10:23,19.3.10 10:26,FL,Customer 1376,MacBook Pro,Referred to Servicer,KennyCase 1638,Inbound Call,25.3.10 9:15,25.3.10 9:16,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 1639,Inbound Call,19.3.10 10:37,19.3.10 10:38,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1640,Inbound Call,19.3.10 10:58,19.3.10 11:03,FL,Customer 1377,MacBook Pro,Referred to Servicer,IrenaCase 1641,Inbound Call,22.3.10 8:20,22.3.10 8:22,FL,Customer 1378,iPhone,Referred to Servicer,SusiCase 1642,Inbound Call,21.3.10 15:18,21.3.10 15:19,FL,Customer 1379,iPhone,Referred to Servicer,JochemCase 1643,Inbound Call,28.3.10 16:32,28.3.10 16:35,FL,Customer 1380,MacBook Pro,Referred to Servicer,AnneCase 1643,Inbound Call,28.3.10 16:38,28.3.10 16:43,FL,Customer 1380,MacBook Pro,Referred to Servicer,KarenCase 1643,Inbound Call,16.4.10 9:13,16.4.10 9:14,FL,Customer 1380,MacBook Pro,Referred to Servicer,ClarkCase 1643,Inbound Call,16.4.10 9:17,16.4.10 9:21,FL,Customer 1380,MacBook Pro,Referred to Servicer,RichardCase 1644,Inbound Call,4.3.10 13:02,4.3.10 13:03,FL,Customer 1381,iPhone,Referred to Servicer,MajaCase 1645,Inbound Call,7.3.10 15:34,7.3.10 15:38,FL,Customer 1382,iPhone,Referred to Servicer,KarenCase 1645,Inbound Call,7.3.10 16:34,7.3.10 16:36,FL,Customer 1382,iPhone,Referred to Servicer,NancyCase 1645,Handle Case,11.3.10 12:16,11.3.10 12:17,FL,Customer 1382,iPhone,Referred to Servicer,NancyCase 1645,Handle Case,12.3.10 12:19,12.3.10 12:21,FL,Customer 1382,iPhone,Referred to Servicer,NancyCase 1646,Inbound Email,15.3.10 18:05,18.3.10 12:46,FL,Customer 1383,MacBook Pro,Product Assistance,MaryCase 1646,Email Outbound,18.3.10 12:49,18.3.10 12:54,FL,Customer 1383,MacBook Pro,Product Assistance,MaryCase 1646,Email Outbound,18.3.10 12:54,18.3.10 12:55,FL,Customer 1383,MacBook Pro,Product Assistance,MaryCase 1646,Call Outbound,18.3.10 12:55,18.3.10 12:55,FL,Customer 1383,MacBook Pro,Product Assistance,MaryCase 1647,Inbound Call,6.3.10 11:33,6.3.10 11:39,FL,Customer 1384,MacBook Pro,Referred to Servicer,WilCase 1648,Inbound Call,6.3.10 8:17,6.3.10 8:32,FL,Customer 1385,iPhone,Product Assistance,KennyCase 1648,Inbound Call,7.3.10 8:22,7.3.10 8:35,FL,Customer 1385,iPhone,Product Assistance,KennyCase 1648,Inbound Call,7.3.10 15:55,7.3.10 16:00,FL,Customer 1385,iPhone,Product Assistance,MaryCase 1648,Inbound Call,7.3.10 16:02,7.3.10 16:02,FL,Customer 1385,iPhone,Product Assistance,MaryCase 1648,Inbound Call,8.3.10 8:04,8.3.10 8:05,FL,Customer 1385,iPhone,Product Assistance,SusiCase 1648,Email Outbound,8.3.10 8:05,8.3.10 8:18,FL,Customer 1385,iPhone,Product Assistance,SusiCase 1649,Inbound Call,25.3.10 7:35,25.3.10 7:38,FL,Customer 1386,iPhone,Referred to Servicer,IrenaCase 1650,Inbound Call,15.3.10 16:19,15.3.10 16:22,FL,Customer 1387,MacBook Pro,Product Assistance,AnneCase 1651,Inbound Call,5.3.10 14:03,5.3.10 14:07,FL,Customer 1388,MacBook Pro,Referred to Servicer,NancyCase 1652,Inbound Call,12.3.10 17:43,12.3.10 17:46,FL,Customer 1389,MacBook Pro,Product Assistance,NancyCase 1653,Inbound Call,27.3.10 9:02,27.3.10 9:05,FL,Customer 1390,iPhone,Product Assistance,DavidCase 1653,Inbound Call,4.4.10 9:14,4.4.10 9:18,FL,Customer 1390,iPhone,Product Assistance,SusiCase 1654,Inbound Call,21.3.10 7:23,21.3.10 7:35,FL,Customer 1391,iPhone,Product Assistance,SamuilCase 1655,Handle Email,11.3.10 10:41,11.3.10 10:42,FL,Customer 976,iPhone,Product Assistance,MaryCase 1656,Inbound Call,19.3.10 9:19,19.3.10 9:22,FL,Customer 1392,MacBook Pro,Referred to Servicer,MajaCase 1657,Inbound Call,11.3.10 15:03,11.3.10 15:07,FL,Customer 1393,iPhone,Referred to Servicer,AnneCase 1658,Inbound Call,4.3.10 10:06,4.3.10 10:07,FL,Customer 1394,MacBook Pro,Product Assistance,HenkCase 1658,Call Outbound,5.3.10 11:45,5.3.10 11:47,FL,Customer 1394,MacBook Pro,Product Assistance,HenkCase 1658,Call Outbound,7.3.10 11:47,7.3.10 11:48,FL,Customer 1394,MacBook Pro,Product Assistance,HenkCase 1658,Call Outbound,14.3.10 11:44,14.3.10 11:46,FL,Customer 1394,MacBook Pro,Product Assistance,HenkCase 1659,Inbound Call,11.3.10 7:20,11.3.10 7:22,FL,Customer 1395,iPhone,Referred to Servicer,HenkCase 1660,Inbound Call,7.3.10 9:12,7.3.10 9:13,FL,Customer 1396,MacBook Pro,Product Assistance,KarenCase 1661,Inbound Call,26.3.10 16:37,26.3.10 16:44,FL,Customer 1397,iPhone,Product Assistance,BarbaraCase 1661,Call Outbound,17.4.10 14:10,17.4.10 14:12,FL,Customer 1397,iPhone,Product Assistance,BarbaraCase 1662,Inbound Call,14.3.10 10:00,14.3.10 10:02,FL,Customer 1398,iPhone,Referred to Servicer,AnneCase 1663,Inbound Call,13.3.10 11:44,13.3.10 11:45,FL,Customer 3,iPhone,Product Assistance,TonCase 1664,Inbound Call,18.3.10 8:04,18.3.10 8:05,FL,Customer 1399,iPhone,Referred to Servicer,ErikCase 1665,Inbound Call,12.3.10 15:20,12.3.10 15:21,FL,Customer 1400,iPhone,Product Assistance,TonCase 1666,Inbound Call,25.3.10 13:39,25.3.10 13:43,FL,Customer 1401,MacBook Pro,Referred to Servicer,TonCase 1667,Inbound Call,28.3.10 10:24,28.3.10 10:24,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 1668,Inbound Call,6.3.10 9:32,6.3.10 9:44,FL,Customer 1402,iPhone,Referred to Servicer,ErikCase 1669,Inbound Call,14.3.10 10:56,14.3.10 10:57,FL,Customer 1403,MacBook Pro,Product Assistance,IrenaCase 1670,Inbound Call,18.3.10 9:11,18.3.10 9:14,FL,Customer 1404,MacBook Pro,Referred to Servicer,KarenCase 1670,Inbound Call,26.4.10 10:21,26.4.10 10:22,FL,Customer 1404,MacBook Pro,Referred to Servicer,PatrickCase 1671,Inbound Call,4.3.10 9:30,4.3.10 9:33,FL,Customer 1405,iPhone,Product Assistance,MajaCase 1672,Inbound Call,29.3.10 11:44,29.3.10 11:46,FL,Customer 1406,iPhone,Product Assistance,IrenaCase 1673,Inbound Call,11.3.10 13:34,11.3.10 13:40,FL,Customer 1407,MacBook Pro,Product Assistance,NancyCase 1674,Inbound Call,20.3.10 10:07,20.3.10 10:14,FL,Customer 1408,iPhone,Referred to Servicer,SusiCase 1675,Inbound Email,6.3.10 15:41,8.3.10 8:43,FL,Customer 1409,iPhone,Product Assistance,MaryCase 1675,Handle Email,8.3.10 8:44,8.3.10 9:58,FL,Customer 1409,iPhone,Product Assistance,MaryCase 1675,Email Outbound,8.3.10 10:00,8.3.10 10:03,FL,Customer 1409,iPhone,Product Assistance,MaryCase 1675,Email Outbound,8.3.10 10:03,8.3.10 10:04,FL,Customer 1409,iPhone,Product Assistance,MaryCase 1676,Email Outbound,8.3.10 12:10,8.3.10 12:20,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Handle Case,8.3.10 12:20,8.3.10 12:23,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Email Outbound,8.3.10 12:23,8.3.10 12:23,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Email Outbound,8.3.10 12:23,8.3.10 12:23,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Email Outbound,8.3.10 12:23,8.3.10 12:23,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Inbound Call,8.3.10 12:24,8.3.10 12:24,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Email Outbound,8.3.10 12:24,8.3.10 12:25,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1676,Email Outbound,8.3.10 12:31,8.3.10 12:32,FL,Customer 1410,iPhone,Product Assistance,SusiCase 1677,Inbound Call,14.3.10 10:26,14.3.10 10:34,FL,Customer 1411,MacBook Pro,Product Assistance,HelenCase 1678,Inbound Call,9.3.10 9:52,9.3.10 9:54,FL,Customer 1412,MacBook Pro,Product Assistance,ChristianCase 1679,Inbound Call,26.3.10 9:06,26.3.10 9:09,FL,Customer 1413,iPhone,Referred to Servicer,SusiCase 1680,Inbound Call,27.3.10 13:05,27.3.10 13:06,FL,Customer 1414,iPhone,Referred to Servicer,WilCase 1681,Inbound Call,26.3.10 14:51,26.3.10 14:54,FL,Customer 1415,MacBook Pro,Referred to Servicer,WilCase 1682,Inbound Call,28.3.10 7:03,28.3.10 7:11,FL,Customer 1416,MacBook Pro,Referred to Servicer,RichardCase 1682,Inbound Call,28.3.10 7:56,28.3.10 7:59,FL,Customer 1416,MacBook Pro,Referred to Servicer,WilCase 1683,Inbound Email,11.3.10 12:23,11.3.10 14:34,FL,Customer 1417,iPhone,Product Assistance,MaryCase 1683,Call Outbound,11.3.10 14:35,11.3.10 14:36,FL,Customer 1417,iPhone,Product Assistance,MaryCase 1683,Call Outbound,11.3.10 14:36,11.3.10 14:36,FL,Customer 1417,iPhone,Product Assistance,MaryCase 1683,Handle Email,11.3.10 14:37,11.3.10 14:37,FL,Customer 1417,iPhone,Product Assistance,MaryCase 1684,Inbound Email,17.3.10 13:14,19.3.10 7:12,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Inbound Email,19.3.10 7:16,19.3.10 7:16,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Email Outbound,19.3.10 7:16,19.3.10 7:17,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Inbound Email,20.3.10 8:37,21.3.10 8:51,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Call Outbound,21.3.10 8:55,21.3.10 8:55,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Email Outbound,21.3.10 8:56,21.3.10 8:58,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1684,Email Outbound,21.3.10 8:58,21.3.10 8:59,FL,Customer 1418,iPhone,Referred to Servicer,SamuilCase 1685,Handle Email,18.3.10 10:20,18.3.10 10:35,FL,Customer 1419,iPhone,Product Assistance,SamuilCase 1685,Handle Email,18.3.10 10:39,18.3.10 10:39,FL,Customer 1419,iPhone,Product Assistance,SamuilCase 1685,Inbound Call,18.3.10 10:58,18.3.10 11:02,FL,Customer 1419,iPhone,Product Assistance,MajaCase 1686,Inbound Call,7.3.10 15:19,7.3.10 15:20,FL,Customer 3,iPhone,Product Assistance,KarenCase 1687,Inbound Call,13.3.10 14:47,13.3.10 14:59,FL,Customer 1420,MacBook Pro,Referred to Servicer,NancyCase 1688,Inbound Call,28.3.10 15:34,28.3.10 15:36,FL,Customer 3,MacBook Pro,Referred to Servicer,MichaelCase 1689,Inbound Call,4.3.10 15:59,4.3.10 16:03,FL,Customer 1421,iPhone,Referred to Servicer,NancyCase 1690,Inbound Email,29.3.10 19:04,2.4.10 14:19,FL,Customer 1422,iPhone,Referred to Servicer,JochemCase 1690,Call Outbound,2.4.10 14:26,2.4.10 14:26,FL,Customer 1422,iPhone,Referred to Servicer,JochemCase 1690,Email Outbound,2.4.10 14:26,2.4.10 14:27,FL,Customer 1422,iPhone,Referred to Servicer,JochemCase 1690,Handle Email,2.4.10 14:27,2.4.10 14:27,FL,Customer 1422,iPhone,Referred to Servicer,JochemCase 1690,Inbound Call,2.4.10 14:42,2.4.10 14:47,FL,Customer 1422,iPhone,Referred to Servicer,NancyCase 1691,Inbound Call,13.3.10 9:31,13.3.10 9:32,FL,Customer 1423,MacBook Pro,Product Assistance,MaryCase 1692,Inbound Call,6.3.10 16:51,6.3.10 17:02,FL,Customer 1424,MacBook Pro,Product Assistance,ClarkCase 1693,Inbound Call,20.3.10 8:29,20.3.10 8:47,FL,Customer 1425,iPhone,Product Assistance,RichardCase 1693,Handle Case,21.3.10 9:28,21.3.10 9:38,FL,Customer 1425,iPhone,Product Assistance,RichardCase 1693,Call Outbound,21.3.10 12:13,21.3.10 12:17,FL,Customer 1425,iPhone,Product Assistance,RichardCase 1693,Call Outbound,22.3.10 11:30,22.3.10 11:41,FL,Customer 1425,iPhone,Product Assistance,RichardCase 1694,Inbound Call,20.3.10 9:53,20.3.10 9:55,FL,Customer 1426,MacBook Pro,Product Assistance,SusiCase 1695,Inbound Call,11.3.10 15:11,11.3.10 15:13,FL,Customer 3,iPhone,Product Assistance,WilCase 1696,Inbound Call,16.3.10 15:17,16.3.10 15:18,FL,Customer 1427,MacBook Pro,Product Assistance,WilCase 1697,Inbound Call,5.3.10 9:35,5.3.10 9:36,FL,Customer 3,iPhone,Product Assistance,ErikCase 1698,Inbound Call,15.3.10 8:19,15.3.10 8:35,FL,Customer 1428,iPhone,Product Assistance,KennyCase 1698,Handle Case,9.4.10 11:22,9.4.10 11:24,FL,Customer 1428,iPhone,Product Assistance,KennyCase 1699,Inbound Call,4.3.10 8:09,4.3.10 8:10,FL,Customer 3,iPhone,Product Assistance,IrenaCase 1700,Inbound Call,4.3.10 9:36,4.3.10 9:39,FL,Customer 1429,iPhone,Referred to Servicer,IrenaCase 1701,Inbound Call,14.3.10 15:21,14.3.10 15:27,FL,Customer 1430,MacBook Pro,Product Assistance,MoniqueCase 1702,Inbound Call,25.3.10 9:37,25.3.10 9:39,BL,Customer 1431,MacBook Pro,Referred to Servicer,MathiasCase 1702,Handle Case,26.3.10 7:29,26.3.10 7:33,BL,Customer 1431,MacBook Pro,Referred to Servicer,MathiasCase 1702,Inbound Call,27.3.10 10:44,27.3.10 10:45,FL,Customer 1431,MacBook Pro,Referred to Servicer,FredCase 1702,Inbound Call,27.3.10 10:55,27.3.10 11:02,FL,Customer 1431,MacBook Pro,Referred to Servicer,ElenaCase 1702,Inbound Call,27.3.10 11:51,27.3.10 11:52,FL,Customer 1431,MacBook Pro,Referred to Servicer,WilCase 1703,Inbound Call,23.3.10 14:06,23.3.10 14:08,FL,Customer 1432,iPhone,Product Assistance,MoniqueCase 1704,Inbound Call,22.3.10 6:17,22.3.10 6:18,FL,Customer 1433,iPhone,Referred to Servicer,SamuilCase 1705,Inbound Call,26.3.10 8:30,26.3.10 8:33,FL,Customer 1434,MacBook Pro,Referred to Servicer,ElenaCase 1706,Inbound Call,25.3.10 10:14,25.3.10 10:19,FL,Customer 1435,iPhone,Product Assistance,KarenCase 1706,Call Outbound,26.3.10 15:07,26.3.10 15:11,FL,Customer 1435,iPhone,Product Assistance,KarenCase 1706,Inbound Call,26.3.10 16:48,26.3.10 16:50,FL,Customer 1435,iPhone,Product Assistance,JochemCase 1707,Inbound Call,7.3.10 17:18,7.3.10 17:20,FL,Customer 1436,MacBook Pro,Referred to Servicer,MoniqueCase 1708,Inbound Email,3.3.10 17:36,6.3.10 10:16,FL,Customer 1437,iPhone,Referred to Servicer,MaryCase 1708,Email Outbound,6.3.10 10:19,6.3.10 10:21,FL,Customer 1437,iPhone,Referred to Servicer,MaryCase 1708,Handle Email,6.3.10 10:22,6.3.10 10:22,FL,Customer 1437,iPhone,Referred to Servicer,MaryCase 1709,Inbound Call,18.3.10 14:02,18.3.10 14:04,FL,Customer 1438,iPhone,Product Assistance,MoniqueCase 1709,Handle Case,19.3.10 13:45,19.3.10 13:47,FL,Customer 1438,iPhone,Product Assistance,HaroldCase 1709,Handle Case,20.3.10 9:33,20.3.10 9:34,FL,Customer 1438,iPhone,Product Assistance,DavidCase 1709,Call Outbound,9.4.10 11:39,9.4.10 11:42,FL,Customer 1438,iPhone,Product Assistance,KarenCase 1709,Inbound Call,9.4.10 13:23,9.4.10 13:29,BL,Customer 1438,iPhone,Product Assistance,SteveCase 1710,Inbound Call,7.3.10 9:36,7.3.10 9:38,FL,Customer 1439,iPhone,Product Assistance,WilCase 1711,Inbound Call,6.3.10 17:09,6.3.10 17:12,FL,Customer 1440,iPhone,Referred to Servicer,SteffiCase 1712,Inbound Call,22.3.10 11:41,22.3.10 11:44,FL,Customer 1441,iPhone,Referred to Servicer,ElenaCase 1713,Inbound Call,7.3.10 9:19,7.3.10 9:28,FL,Customer 1442,MacBook Pro,Referred to Servicer,KarenCase 1713,Handle Case,8.3.10 6:45,8.3.10 6:46,FL,Customer 1442,MacBook Pro,Referred to Servicer,HelenCase 1713,Call Outbound,8.3.10 11:39,8.3.10 11:44,FL,Customer 1442,MacBook Pro,Referred to Servicer,KarenCase 1713,Handle Case,11.3.10 8:05,11.3.10 8:08,BL,Customer 1442,MacBook Pro,Referred to Servicer,MathiasCase 1713,Inbound Call,12.3.10 17:52,12.3.10 17:54,FL,Customer 1442,MacBook Pro,Referred to Servicer,BarbaraCase 1713,Inbound Call,14.3.10 12:53,14.3.10 12:56,FL,Customer 1442,MacBook Pro,Referred to Servicer,NancyCase 1713,Handle Case,15.3.10 6:49,15.3.10 6:50,BL,Customer 1442,MacBook Pro,Referred to Servicer,MathiasCase 1713,Handle Case,15.3.10 13:39,15.3.10 13:44,FL,Customer 1442,MacBook Pro,Referred to Servicer,NancyCase 1714,Inbound Call,12.3.10 17:36,12.3.10 17:38,FL,Customer 1443,iPhone,Referred to Servicer,ChristianCase 1715,Inbound Call,25.3.10 8:13,25.3.10 8:14,FL,Customer 1444,MacBook Pro,Product Assistance,JohanCase 1716,Handle Email,26.3.10 10:36,26.3.10 10:40,FL,Customer 1445,iPhone,Referred to Servicer,JochemCase 1716,Handle Email,26.3.10 10:45,26.3.10 10:45,FL,Customer 1445,iPhone,Referred to Servicer,JochemCase 1717,Inbound Call,27.3.10 17:42,27.3.10 17:46,BL,Customer 1446,iPhone,Referred to Servicer,SteveCase 1718,Inbound Call,11.3.10 10:42,11.3.10 10:44,FL,Customer 1447,iPhone,Referred to Servicer,AnneCase 1719,Inbound Call,6.3.10 9:59,6.3.10 10:00,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1720,Inbound Call,4.3.10 8:25,4.3.10 8:29,FL,Customer 1448,iPhone,Referred to Servicer,ErikCase 1721,Inbound Call,22.3.10 11:31,22.3.10 11:39,FL,Customer 1449,iPhone,Referred to Servicer,MichaelCase 1722,Inbound Call,6.3.10 16:30,6.3.10 16:31,FL,Customer 1450,iPhone,Referred to Servicer,JochemCase 1723,Inbound Call,13.3.10 15:29,13.3.10 15:30,BL,Customer 1451,iPhone,Referred to Servicer,SteveCase 1724,Inbound Call,26.3.10 10:47,26.3.10 10:48,FL,Customer 1452,iPhone,Product Assistance,WilCase 1724,Handle Case,26.3.10 11:20,26.3.10 11:22,FL,Customer 1452,iPhone,Product Assistance,WilCase 1724,Handle Case,26.3.10 12:56,26.3.10 12:57,FL,Customer 1452,iPhone,Product Assistance,WilCase 1725,Inbound Call,20.3.10 9:54,20.3.10 9:55,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1726,Inbound Call,16.3.10 14:13,16.3.10 14:14,FL,Customer 1453,iPhone,Product Assistance,WilCase 1727,Inbound Call,25.3.10 15:33,25.3.10 15:34,FL,Customer 1454,MacBook Pro,Product Assistance,HaroldCase 1728,Inbound Call,20.3.10 13:31,20.3.10 13:33,FL,Customer 3,iPhone,Product Assistance,TonCase 1729,Inbound Call,28.3.10 14:46,28.3.10 14:47,FL,Customer 1455,iPhone,Product Assistance,MoniqueCase 1729,Call Outbound,3.4.10 15:02,3.4.10 15:02,FL,Customer 1455,iPhone,Product Assistance,MoniqueCase 1729,Call Outbound,3.4.10 15:24,3.4.10 15:25,FL,Customer 1455,iPhone,Product Assistance,MoniqueCase 1729,Inbound Call,12.4.10 11:46,12.4.10 11:47,FL,Customer 1455,iPhone,Product Assistance,KarenCase 1729,Inbound Call,12.4.10 12:20,12.4.10 12:20,FL,Customer 1455,iPhone,Product Assistance,MajaCase 1730,Handle Case,3.4.10 9:48,3.4.10 10:01,FL,Customer 1456,iPhone,Product Assistance,MariskaCase 1731,Inbound Call,11.3.10 8:26,11.3.10 8:28,FL,Customer 1457,iPhone,Referred to Servicer,SusiCase 1732,Inbound Call,27.3.10 9:10,27.3.10 9:13,FL,Customer 1458,iPhone,Product Assistance,HenkCase 1732,Inbound Call,27.3.10 10:17,27.3.10 10:37,FL,Customer 1458,iPhone,Product Assistance,ChristianCase 1732,Inbound Call,27.3.10 12:11,27.3.10 12:15,FL,Customer 1458,iPhone,Product Assistance,WilCase 1733,Inbound Call,26.3.10 10:29,26.3.10 10:31,FL,Customer 1407,iPhone,Product Assistance,WilCase 1734,Inbound Call,14.3.10 16:16,14.3.10 16:17,FL,Customer 1459,iPhone,Product Assistance,HaroldCase 1735,Inbound Call,21.3.10 13:33,21.3.10 13:35,FL,Customer 1460,iPhone,Referred to Servicer,WilCase 1736,Inbound Call,28.3.10 15:01,28.3.10 15:03,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 1737,Inbound Call,27.3.10 9:03,27.3.10 9:04,FL,Customer 1461,iPhone,Referred to Servicer,HenkCase 1738,Inbound Call,21.3.10 9:16,21.3.10 9:21,FL,Customer 1462,iPhone,Product Assistance,WilCase 1738,Handle Case,21.3.10 14:51,21.3.10 14:53,FL,Customer 1462,iPhone,Product Assistance,MaryCase 1739,Inbound Call,5.3.10 13:16,5.3.10 13:19,FL,Customer 1463,iPhone,Referred to Servicer,ElenaCase 1740,Inbound Call,11.3.10 10:11,11.3.10 10:19,FL,Customer 1464,iPhone,Product Assistance,AnneCase 1740,Handle Case,11.3.10 10:49,11.3.10 10:49,FL,Customer 1464,iPhone,Product Assistance,DavidCase 1740,Handle Email,12.3.10 11:07,12.3.10 11:23,FL,Customer 1464,iPhone,Product Assistance,SamuilCase 1740,Call Outbound,12.3.10 11:24,12.3.10 11:25,FL,Customer 1464,iPhone,Product Assistance,SamuilCase 1740,Call Outbound,13.3.10 11:54,13.3.10 11:56,FL,Customer 1464,iPhone,Product Assistance,SamuilCase 1741,Inbound Call,4.3.10 13:21,4.3.10 13:24,FL,Customer 1465,iPhone,Referred to Servicer,MoniqueCase 1741,Inbound Call,5.3.10 11:58,5.3.10 12:03,FL,Customer 1465,iPhone,Referred to Servicer,MichaelCase 1742,Inbound Call,19.3.10 14:58,19.3.10 15:01,FL,Customer 1466,MacBook Pro,Referred to Servicer,NancyCase 1742,Inbound Call,19.3.10 17:29,19.3.10 17:30,FL,Customer 1466,MacBook Pro,Referred to Servicer,BarbaraCase 1742,Inbound Call,20.3.10 16:20,20.3.10 16:22,FL,Customer 1466,MacBook Pro,Referred to Servicer,NancyCase 1742,Handle Case,21.3.10 9:08,21.3.10 9:09,BL,Customer 1466,MacBook Pro,Referred to Servicer,MathiasCase 1743,Inbound Call,2.3.10 13:35,2.3.10 13:36,FL,Customer 1467,iPhone,Referred to Servicer,IrenaCase 1743,Inbound Call,4.3.10 10:17,4.3.10 10:19,FL,Customer 1467,iPhone,Referred to Servicer,MajaCase 1744,Inbound Call,22.3.10 9:20,22.3.10 9:21,FL,Customer 1468,MacBook Pro,Referred to Servicer,MajaCase 1745,Inbound Call,5.3.10 18:03,5.3.10 18:06,FL,Customer 1469,iPhone,Product Assistance,AnneCase 1746,Inbound Call,21.3.10 13:39,21.3.10 13:40,FL,Customer 1470,MacBook Pro,Referred to Servicer,MoniqueCase 1746,Inbound Call,22.3.10 8:31,22.3.10 8:32,FL,Customer 1470,MacBook Pro,Referred to Servicer,KennyCase 1747,Inbound Call,19.3.10 8:59,19.3.10 9:02,FL,Customer 1471,iPhone,Referred to Servicer,JohanCase 1748,Inbound Call,11.3.10 9:58,11.3.10 9:59,FL,Customer 1472,iPhone,Referred to Servicer,IrenaCase 1749,Inbound Call,26.3.10 13:25,26.3.10 13:27,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1750,Inbound Call,21.3.10 8:12,21.3.10 8:14,FL,Customer 1473,MacBook Pro,Product Assistance,IrenaCase 1751,Inbound Call,22.3.10 13:06,22.3.10 13:07,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1752,Inbound Call,25.3.10 10:22,25.3.10 10:24,FL,Customer 1474,iPhone,Referred to Servicer,ChristianCase 1753,Inbound Call,27.3.10 8:28,27.3.10 8:40,FL,Customer 1475,MacBook Pro,Referred to Servicer,KennyCase 1754,Inbound Call,14.3.10 14:48,14.3.10 14:49,FL,Customer 1476,MacBook Pro,Referred to Servicer,NancyCase 1755,Inbound Call,25.3.10 13:48,25.3.10 13:49,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 1756,Inbound Call,13.3.10 8:04,13.3.10 8:05,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 1757,Inbound Call,5.3.10 9:01,5.3.10 9:02,FL,Customer 1477,iPhone,Product Assistance,HenkCase 1758,Handle Email,1.4.10 15:04,1.4.10 15:10,FL,Customer 1478,MacBook Pro,Referred to Servicer,ChristianCase 1759,Inbound Call,21.3.10 13:34,21.3.10 13:39,FL,Customer 1470,MacBook Pro,Referred to Servicer,MoniqueCase 1759,Handle Case,21.3.10 14:12,21.3.10 14:13,FL,Customer 1470,MacBook Pro,Referred to Servicer,MoniqueCase 1760,Inbound Call,15.3.10 17:06,15.3.10 17:07,FL,Customer 1479,MacBook Pro,Product Assistance,MoniqueCase 1761,Inbound Call,28.3.10 11:19,28.3.10 11:27,FL,Customer 1480,MacBook Pro,Referred to Servicer,RichardCase 1761,Inbound Call,28.3.10 13:15,28.3.10 13:16,FL,Customer 1480,MacBook Pro,Referred to Servicer,WilCase 1762,Inbound Call,13.3.10 10:08,13.3.10 10:10,FL,Customer 1481,iPhone,Product Assistance,KennyCase 1763,Inbound Call,20.3.10 15:43,20.3.10 15:52,FL,Customer 1482,iPhone,Product Assistance,ClarkCase 1764,Inbound Call,11.3.10 9:28,11.3.10 9:30,FL,Customer 1483,MacBook Pro,Referred to Servicer,MajaCase 1764,Handle Case,12.3.10 9:07,12.3.10 9:09,BL,Customer 1483,MacBook Pro,Referred to Servicer,MathiasCase 1765,Inbound Call,19.3.10 7:28,19.3.10 7:29,FL,Customer 1484,iPhone,Referred to Servicer,IrenaCase 1766,Inbound Email,3.3.10 20:22,6.3.10 10:23,FL,Customer 1485,MacBook Pro,Referred to Servicer,MaryCase 1766,Email Outbound,6.3.10 10:24,6.3.10 10:26,FL,Customer 1485,MacBook Pro,Referred to Servicer,MaryCase 1766,Handle Email,6.3.10 10:26,6.3.10 10:26,FL,Customer 1485,MacBook Pro,Referred to Servicer,MaryCase 1767,Inbound Call,7.3.10 9:14,7.3.10 9:14,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 1768,Inbound Call,13.3.10 7:58,13.3.10 7:59,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1769,Inbound Email,17.3.10 15:36,19.3.10 8:03,FL,Customer 1486,iPhone,Product Assistance,SamuilCase 1769,Email Outbound,19.3.10 8:10,19.3.10 8:12,FL,Customer 1486,iPhone,Product Assistance,SamuilCase 1769,Handle Email,19.3.10 8:12,19.3.10 8:12,FL,Customer 1486,iPhone,Product Assistance,SamuilCase 1770,Inbound Call,7.3.10 12:02,7.3.10 12:11,FL,Customer 1487,iPhone,Referred to Servicer,ElenaCase 1771,Inbound Call,4.3.10 14:22,4.3.10 14:23,FL,Customer 1488,iPhone,Referred to Servicer,JochemCase 1771,Inbound Call,15.4.10 17:39,15.4.10 17:40,FL,Customer 1488,iPhone,Referred to Servicer,ChristianCase 1772,Inbound Call,21.3.10 10:38,21.3.10 10:41,FL,Customer 1489,iPhone,Referred to Servicer,SusiCase 1773,Inbound Email,13.3.10 18:43,14.3.10 12:39,FL,Customer 1490,iPhone,Referred to Servicer,SusiCase 1773,Email Outbound,14.3.10 12:45,14.3.10 12:48,FL,Customer 1490,iPhone,Referred to Servicer,SusiCase 1773,Email Outbound,14.3.10 12:48,14.3.10 12:50,FL,Customer 1490,iPhone,Referred to Servicer,SusiCase 1773,Inbound Call,19.3.10 9:15,19.3.10 9:16,FL,Customer 1490,iPhone,Referred to Servicer,DavidCase 1774,Inbound Call,14.3.10 17:05,14.3.10 17:30,FL,Customer 1491,iPhone,Product Assistance,TonCase 1775,Handle Email,6.3.10 10:11,6.3.10 10:12,FL,Customer 1492,iPhone,Product Assistance,JochemCase 1775,Handle Email,6.3.10 10:13,6.3.10 10:13,FL,Customer 1492,iPhone,Product Assistance,JochemCase 1775,Call Outbound,6.3.10 10:27,6.3.10 10:28,FL,Customer 1492,iPhone,Product Assistance,JochemCase 1775,Call Outbound,6.3.10 13:28,6.3.10 14:12,FL,Customer 1492,iPhone,Product Assistance,JochemCase 1775,Inbound Call,9.3.10 14:00,9.3.10 14:02,FL,Customer 1492,iPhone,Product Assistance,HaroldCase 1775,Handle Case,11.3.10 7:42,11.3.10 7:43,FL,Customer 1492,iPhone,Product Assistance,DavidCase 1775,Call Outbound,4.4.10 13:43,4.4.10 13:45,FL,Customer 1492,iPhone,Product Assistance,DavidCase 1776,Inbound Call,5.3.10 6:47,5.3.10 6:54,FL,Customer 1493,iPhone,Referred to Servicer,HelenCase 1777,Inbound Call,6.3.10 11:20,6.3.10 11:24,FL,Customer 1494,MacBook Pro,Referred to Servicer,WilCase 1778,Inbound Call,7.3.10 7:52,7.3.10 7:54,FL,Customer 1495,MacBook Pro,Referred to Servicer,ErikCase 1779,Inbound Call,30.3.10 8:40,30.3.10 8:41,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1780,Inbound Call,4.3.10 14:05,4.3.10 14:11,FL,Customer 1496,iPhone,Product Assistance,ClarkCase 1781,Inbound Call,4.3.10 14:04,4.3.10 14:05,FL,Customer 1497,iPhone,Referred to Servicer,JochemCase 1782,Inbound Email,14.3.10 19:42,18.3.10 11:31,FL,Customer 1498,MacBook Pro,Product Assistance,HenkCase 1782,Email Outbound,18.3.10 11:33,18.3.10 11:36,FL,Customer 1498,MacBook Pro,Product Assistance,HenkCase 1782,Handle Email,18.3.10 11:36,18.3.10 11:36,FL,Customer 1498,MacBook Pro,Product Assistance,HenkCase 1783,Inbound Call,29.3.10 8:41,29.3.10 8:43,FL,Customer 1499,iPhone,Product Assistance,HenkCase 1784,Inbound Call,22.3.10 10:22,22.3.10 10:32,FL,Customer 1500,MacBook Pro,Referred to Servicer,KennyCase 1784,Inbound Call,25.3.10 13:58,25.3.10 13:59,FL,Customer 1500,MacBook Pro,Referred to Servicer,ChristianCase 1785,Inbound Email,12.3.10 4:13,13.3.10 10:07,FL,Customer 1501,iPhone,Product Assistance,SamuilCase 1785,Email Outbound,13.3.10 10:16,13.3.10 10:17,FL,Customer 1501,iPhone,Product Assistance,SamuilCase 1785,Handle Email,13.3.10 10:17,13.3.10 10:17,FL,Customer 1501,iPhone,Product Assistance,SamuilCase 1786,Inbound Call,29.3.10 8:56,29.3.10 9:12,FL,Customer 1502,iPhone,Referred to Servicer,HelenCase 1786,Inbound Call,1.4.10 10:22,1.4.10 10:24,FL,Customer 1502,iPhone,Referred to Servicer,TonCase 1787,Inbound Call,7.3.10 7:30,7.3.10 7:30,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1788,Inbound Call,19.3.10 14:48,19.3.10 14:49,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 1789,Inbound Call,18.3.10 15:07,18.3.10 15:13,FL,Customer 1503,iPhone,Product Assistance,TonCase 1789,Inbound Call,8.4.10 14:16,8.4.10 14:25,FL,Customer 1503,iPhone,Product Assistance,WilCase 1790,Inbound Call,7.3.10 8:02,7.3.10 8:03,FL,Customer 3,iPhone,Product Assistance,ErikCase 1791,Inbound Email,31.3.10 15:42,3.4.10 11:22,FL,Customer 1504,iPhone,Product Assistance,MariskaCase 1791,Handle Case,3.4.10 11:22,3.4.10 11:27,FL,Customer 1504,iPhone,Product Assistance,MariskaCase 1791,Email Outbound,3.4.10 11:27,3.4.10 11:28,FL,Customer 1504,iPhone,Product Assistance,MariskaCase 1792,Inbound Call,6.3.10 16:39,6.3.10 16:40,FL,Customer 1505,iPhone,Referred to Servicer,MaryCase 1792,Call Outbound,7.3.10 11:25,7.3.10 11:44,FL,Customer 1505,iPhone,Referred to Servicer,MaryCase 1793,Inbound Call,12.3.10 7:57,12.3.10 7:59,FL,Customer 1506,MacBook Pro,Referred to Servicer,JohanCase 1793,Inbound Call,25.3.10 16:21,25.3.10 16:25,FL,Customer 1506,MacBook Pro,Referred to Servicer,ClarkCase 1793,Inbound Call,26.3.10 7:44,26.3.10 7:48,FL,Customer 1506,MacBook Pro,Referred to Servicer,RichardCase 1794,Inbound Call,25.3.10 11:47,25.3.10 11:49,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1795,Inbound Call,5.3.10 7:25,5.3.10 7:30,FL,Customer 1507,MacBook Pro,Referred to Servicer,HelenCase 1796,Inbound Call,28.3.10 10:44,28.3.10 10:47,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 1797,Inbound Call,13.3.10 9:01,13.3.10 9:04,FL,Customer 1508,MacBook Pro,Product Assistance,JohanCase 1798,Inbound Call,28.3.10 9:24,28.3.10 9:26,FL,Customer 1509,MacBook Pro,Referred to Servicer,SamuilCase 1799,Inbound Call,5.3.10 11:39,5.3.10 11:41,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 1800,Inbound Call,6.3.10 16:39,6.3.10 16:53,FL,Customer 1510,iPhone,Product Assistance,NancyCase 1800,Handle Case,7.3.10 14:28,7.3.10 14:31,FL,Customer 1510,iPhone,Product Assistance,NancyCase 1801,Inbound Email,5.3.10 19:41,7.3.10 13:48,FL,Customer 1511,iPhone,Product Assistance,MaryCase 1801,Email Outbound,7.3.10 13:49,7.3.10 13:51,FL,Customer 1511,iPhone,Product Assistance,MaryCase 1801,Handle Email,7.3.10 13:51,7.3.10 13:51,FL,Customer 1511,iPhone,Product Assistance,MaryCase 1802,Inbound Call,18.3.10 12:40,18.3.10 12:42,FL,Customer 1512,iPhone,Referred to Servicer,ChristianCase 1803,Inbound Email,18.3.10 9:48,18.3.10 13:03,FL,Customer 1513,iPhone,Product Assistance,RichardCase 1803,Email Outbound,18.3.10 13:10,18.3.10 13:12,FL,Customer 1513,iPhone,Product Assistance,RichardCase 1803,Email Outbound,18.3.10 13:12,18.3.10 13:13,FL,Customer 1513,iPhone,Product Assistance,RichardCase 1804,Inbound Call,4.3.10 14:45,4.3.10 14:56,FL,Customer 1514,iPhone,Product Assistance,TonCase 1805,Inbound Call,15.3.10 10:16,15.3.10 10:18,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1806,Inbound Call,21.3.10 15:11,21.3.10 15:12,FL,Customer 1515,iPhone,Referred to Servicer,JochemCase 1807,Inbound Call,13.3.10 11:06,13.3.10 11:08,FL,Customer 1516,MacBook Pro,Referred to Servicer,MajaCase 1807,Handle Case,14.3.10 6:57,14.3.10 7:03,BL,Customer 1516,MacBook Pro,Referred to Servicer,MathiasCase 1807,Inbound Call,14.3.10 8:24,14.3.10 8:25,FL,Customer 1516,MacBook Pro,Referred to Servicer,KennyCase 1808,Inbound Email,18.3.10 9:46,19.3.10 11:54,FL,Customer 1517,MacBook Pro,Product Assistance,JochemCase 1808,Email Outbound,19.3.10 11:56,19.3.10 11:57,FL,Customer 1517,MacBook Pro,Product Assistance,JochemCase 1808,Email Outbound,19.3.10 11:57,19.3.10 12:02,FL,Customer 1517,MacBook Pro,Product Assistance,JochemCase 1808,Handle Case,19.3.10 12:05,19.3.10 12:10,FL,Customer 1517,MacBook Pro,Product Assistance,MaryCase 1809,Inbound Call,19.3.10 10:35,19.3.10 10:36,FL,Customer 1518,MacBook Pro,Referred to Servicer,JochemCase 1809,Call Outbound,19.3.10 10:40,19.3.10 10:41,FL,Customer 1518,MacBook Pro,Referred to Servicer,JochemCase 1810,Inbound Call,25.3.10 13:09,25.3.10 13:14,FL,Customer 3,iPhone,Product Assistance,CorinnaCase 1811,Inbound Call,30.3.10 9:36,30.3.10 9:39,FL,Customer 1519,iPhone,Referred to Servicer,AnneCase 1812,Inbound Call,6.3.10 11:16,6.3.10 11:21,FL,Customer 1520,iPhone,Product Assistance,KennyCase 1813,Inbound Email,25.3.10 9:21,27.3.10 11:24,FL,Customer 1521,MacBook Pro,Product Assistance,JochemCase 1813,Handle Email,27.3.10 11:24,27.3.10 11:25,FL,Customer 1521,MacBook Pro,Product Assistance,JochemCase 1813,Email Outbound,27.3.10 11:25,27.3.10 11:28,FL,Customer 1521,MacBook Pro,Product Assistance,JochemCase 1813,Email Outbound,27.3.10 11:28,27.3.10 11:29,FL,Customer 1521,MacBook Pro,Product Assistance,JochemCase 1814,Inbound Call,25.3.10 15:25,25.3.10 15:31,FL,Customer 1522,iPhone,Referred to Servicer,SteffiCase 1815,Inbound Call,11.3.10 10:56,11.3.10 10:59,FL,Customer 1523,MacBook Pro,Referred to Servicer,ElenaCase 1816,Inbound Call,18.3.10 9:38,18.3.10 9:38,FL,Customer 1524,MacBook Pro,Product Assistance,KarenCase 1817,Inbound Call,25.3.10 15:19,25.3.10 15:20,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 1818,Handle Email,13.3.10 14:17,13.3.10 14:18,FL,Customer 1486,iPhone,Product Assistance,MaryCase 1818,Call Outbound,13.3.10 14:22,13.3.10 14:23,FL,Customer 1486,iPhone,Product Assistance,MaryCase 1819,Handle Email,21.3.10 14:45,21.3.10 14:51,FL,Customer 1525,MacBook Pro,Product Assistance,SteffiCase 1819,Handle Email,21.3.10 14:53,21.3.10 14:53,FL,Customer 1525,MacBook Pro,Product Assistance,SteffiCase 1820,Inbound Call,22.3.10 7:14,22.3.10 7:26,FL,Customer 1526,iPhone,Product Assistance,HelenCase 1821,Inbound Call,7.3.10 15:25,7.3.10 15:42,FL,Customer 1527,iPhone,Product Assistance,WilCase 1822,Inbound Call,8.3.10 10:13,8.3.10 10:20,FL,Customer 1528,MacBook Pro,Referred to Servicer,SusiCase 1823,Inbound Call,7.3.10 8:28,7.3.10 8:33,FL,Customer 1529,iPhone,Referred to Servicer,RichardCase 1824,Inbound Call,19.3.10 8:37,19.3.10 8:43,FL,Customer 1530,iPhone,Referred to Servicer,SusiCase 1825,Inbound Call,23.3.10 9:04,23.3.10 9:07,FL,Customer 1531,iPhone,Referred to Servicer,ErikCase 1826,Inbound Email,11.3.10 11:37,13.3.10 6:43,FL,Customer 1532,iPhone,Product Assistance,SamuilCase 1826,Call Outbound,13.3.10 6:49,13.3.10 6:49,FL,Customer 1532,iPhone,Product Assistance,SamuilCase 1826,Email Outbound,13.3.10 6:49,13.3.10 6:55,FL,Customer 1532,iPhone,Product Assistance,SamuilCase 1826,Handle Email,13.3.10 6:55,13.3.10 6:55,FL,Customer 1532,iPhone,Product Assistance,SamuilCase 1827,Inbound Call,6.3.10 16:25,6.3.10 16:26,FL,Customer 3,iPhone,Product Assistance,ChristianCase 1828,Inbound Call,4.3.10 16:27,4.3.10 16:33,FL,Customer 1533,MacBook Pro,Product Assistance,AnneCase 1828,Handle Case,6.3.10 10:39,6.3.10 10:45,FL,Customer 1533,MacBook Pro,Product Assistance,HaroldCase 1828,Handle Case,7.3.10 7:51,7.3.10 7:52,FL,Customer 1533,MacBook Pro,Product Assistance,DavidCase 1828,Call Outbound,27.3.10 13:15,27.3.10 13:18,FL,Customer 1533,MacBook Pro,Product Assistance,KarenCase 1828,Call Outbound,4.4.10 13:33,4.4.10 13:33,FL,Customer 1533,MacBook Pro,Product Assistance,DavidCase 1828,Call Outbound,4.4.10 15:27,4.4.10 15:28,FL,Customer 1533,MacBook Pro,Product Assistance,DavidCase 1829,Inbound Call,12.3.10 14:43,12.3.10 14:46,BL,Customer 1534,MacBook Pro,Referred to Servicer,SteveCase 1830,Handle Email,5.3.10 13:29,5.3.10 13:35,FL,Customer 1535,iPhone,Product Assistance,SamuilCase 1830,Call Outbound,5.3.10 13:37,5.3.10 13:38,FL,Customer 1535,iPhone,Product Assistance,SamuilCase 1831,Inbound Call,26.3.10 8:16,26.3.10 8:26,FL,Customer 1536,MacBook Pro,Referred to Servicer,HenkCase 1831,Inbound Call,11.4.10 10:54,11.4.10 10:55,FL,Customer 1536,MacBook Pro,Referred to Servicer,IrenaCase 1831,Inbound Call,25.4.10 8:33,25.4.10 8:35,FL,Customer 1536,MacBook Pro,Referred to Servicer,SusiCase 1832,Inbound Call,27.3.10 9:09,27.3.10 9:09,FL,Customer 1537,iPhone,Referred to Servicer,ErikCase 1833,Inbound Call,26.3.10 12:14,26.3.10 12:15,FL,Customer 3,iPhone,Referred to Servicer,TonCase 1834,Inbound Call,4.3.10 7:04,4.3.10 7:07,FL,Customer 1538,MacBook Pro,Product Assistance,HenkCase 1834,Handle Case,4.3.10 7:18,4.3.10 7:23,FL,Customer 1538,MacBook Pro,Product Assistance,HenkCase 1834,Handle Case,4.3.10 7:26,4.3.10 7:26,FL,Customer 1538,MacBook Pro,Product Assistance,HenkCase 1834,Inbound Call,20.3.10 16:46,20.3.10 16:49,FL,Customer 1538,MacBook Pro,Product Assistance,ClarkCase 1834,Handle Case,21.3.10 14:44,21.3.10 14:54,FL,Customer 1538,MacBook Pro,Product Assistance,ClarkCase 1834,Inbound Call,21.3.10 16:49,21.3.10 16:50,FL,Customer 1538,MacBook Pro,Product Assistance,JochemCase 1834,Handle Case,26.3.10 8:40,26.3.10 14:22,BL,Customer 1538,MacBook Pro,Product Assistance,TeaCase 1834,Call Outbound,26.3.10 14:29,26.3.10 14:30,FL,Customer 1538,MacBook Pro,Product Assistance,JochemCase 1835,Inbound Call,28.3.10 11:31,28.3.10 11:31,FL,Customer 1539,iPhone,Product Assistance,HenkCase 1836,Inbound Call,18.3.10 6:15,18.3.10 6:19,FL,Customer 1540,iPhone,Referred to Servicer,SamuilCase 1837,Inbound Call,19.3.10 17:26,19.3.10 17:31,FL,Customer 1541,iPhone,Referred to Servicer,TonCase 1838,Inbound Call,12.3.10 16:19,12.3.10 16:28,FL,Customer 1542,iPhone,Referred to Servicer,SteffiCase 1838,Email Outbound,12.3.10 16:28,12.3.10 16:36,FL,Customer 1542,iPhone,Referred to Servicer,SteffiCase 1838,Email Outbound,12.3.10 16:36,12.3.10 16:37,FL,Customer 1542,iPhone,Referred to Servicer,SteffiCase 1839,Inbound Call,19.3.10 7:24,19.3.10 7:25,FL,Customer 1543,iPhone,Referred to Servicer,MajaCase 1839,Inbound Call,19.3.10 9:09,19.3.10 9:25,FL,Customer 1543,iPhone,Referred to Servicer,RichardCase 1839,Handle Case,20.3.10 7:08,20.3.10 7:38,FL,Customer 1543,iPhone,Referred to Servicer,RichardCase 1839,Handle Case,20.3.10 7:43,20.3.10 12:20,FL,Customer 1543,iPhone,Referred to Servicer,RichardCase 1839,Handle Case,20.3.10 12:25,20.3.10 12:25,FL,Customer 1543,iPhone,Referred to Servicer,RichardCase 1840,Inbound Call,12.3.10 9:26,12.3.10 9:28,FL,Customer 1544,MacBook Pro,Referred to Servicer,WilCase 1841,Inbound Call,11.3.10 14:00,11.3.10 14:07,FL,Customer 1545,iPhone,Referred to Servicer,MoniqueCase 1842,Inbound Call,13.3.10 10:16,13.3.10 10:18,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1843,Inbound Call,7.3.10 16:34,7.3.10 16:36,FL,Customer 1546,iPhone,Referred to Servicer,SteffiCase 1844,Inbound Call,25.3.10 11:18,25.3.10 11:21,FL,Customer 1547,MacBook Pro,Referred to Servicer,HenkCase 1845,Inbound Call,13.3.10 10:30,13.3.10 10:33,FL,Customer 1548,iPhone,Product Assistance,ClarkCase 1846,Inbound Call,11.3.10 6:57,11.3.10 6:59,FL,Customer 1549,iPhone,Referred to Servicer,SamuilCase 1847,Inbound Call,19.3.10 7:43,19.3.10 7:46,FL,Customer 1550,MacBook Pro,Referred to Servicer,HenkCase 1848,Inbound Call,2.3.10 8:20,2.3.10 8:26,FL,Customer 1551,iPhone,Product Assistance,KennyCase 1849,Inbound Email,21.3.10 20:16,22.3.10 15:06,FL,Customer 1552,MacBook Pro,Referred to Servicer,MaryCase 1849,Email Outbound,22.3.10 15:08,22.3.10 15:10,FL,Customer 1552,MacBook Pro,Referred to Servicer,MaryCase 1849,Handle Email,22.3.10 15:10,22.3.10 15:10,FL,Customer 1552,MacBook Pro,Referred to Servicer,MaryCase 1850,Inbound Email,14.3.10 10:47,18.3.10 7:54,FL,Customer 1553,iPhone,Product Assistance,SamuilCase 1850,Email Outbound,18.3.10 7:56,18.3.10 8:02,FL,Customer 1553,iPhone,Product Assistance,SamuilCase 1850,Email Outbound,18.3.10 8:02,18.3.10 8:04,FL,Customer 1553,iPhone,Product Assistance,SamuilCase 1851,Inbound Email,19.3.10 17:25,20.3.10 8:43,FL,Customer 1554,iPhone,Referred to Servicer,SamuilCase 1851,Email Outbound,20.3.10 8:46,20.3.10 8:48,FL,Customer 1554,iPhone,Referred to Servicer,SamuilCase 1851,Handle Email,20.3.10 8:49,20.3.10 8:49,FL,Customer 1554,iPhone,Referred to Servicer,SamuilCase 1852,Inbound Call,28.3.10 17:38,28.3.10 17:40,FL,Customer 1555,MacBook Pro,Referred to Servicer,MichaelCase 1853,Inbound Call,19.3.10 15:07,19.3.10 15:13,FL,Customer 1556,MacBook Pro,Referred to Servicer,NancyCase 1854,Inbound Email,20.3.10 8:57,20.3.10 9:05,FL,Customer 1557,MacBook Pro,Product Assistance,DavidCase 1854,Email Outbound,20.3.10 9:06,20.3.10 9:08,FL,Customer 1557,MacBook Pro,Product Assistance,DavidCase 1854,Handle Case,20.3.10 9:08,20.3.10 9:08,FL,Customer 1557,MacBook Pro,Product Assistance,DavidCase 1855,Inbound Call,13.3.10 7:54,13.3.10 7:55,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1856,Inbound Call,22.3.10 17:35,22.3.10 17:46,FL,Customer 1558,iPhone,Product Assistance,HaroldCase 1857,Inbound Call,26.3.10 12:05,26.3.10 12:07,FL,Customer 1559,MacBook Pro,Product Assistance,AnneCase 1858,Inbound Call,13.3.10 10:55,13.3.10 10:56,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1859,Inbound Call,19.3.10 13:37,19.3.10 13:39,FL,Customer 1560,MacBook Pro,Referred to Servicer,WilCase 1860,Inbound Call,15.3.10 9:57,15.3.10 9:58,FL,Customer 1561,MacBook Pro,Product Assistance,MajaCase 1861,Inbound Call,6.3.10 17:57,6.3.10 18:06,FL,Customer 1562,iPhone,Product Assistance,HaroldCase 1862,Inbound Call,9.3.10 9:15,9.3.10 9:17,BL,Customer 1563,MacBook Pro,Referred to Servicer,MathiasCase 1863,Inbound Call,6.3.10 16:35,6.3.10 16:36,FL,Customer 1564,iPhone,Referred to Servicer,ChristianCase 1864,Inbound Call,22.3.10 10:20,22.3.10 10:22,FL,Customer 1565,iPhone,Referred to Servicer,JochemCase 1865,Inbound Call,21.3.10 11:14,21.3.10 11:16,FL,Customer 1566,iPhone,Referred to Servicer,WilCase 1865,Inbound Call,21.3.10 17:23,21.3.10 17:26,FL,Customer 1566,iPhone,Referred to Servicer,ChristianCase 1866,Inbound Call,12.3.10 15:55,12.3.10 16:03,FL,Customer 1567,MacBook Pro,Referred to Servicer,PatrickCase 1866,Handle Case,13.3.10 7:30,13.3.10 7:49,BL,Customer 1567,MacBook Pro,Referred to Servicer,MathiasCase 1867,Inbound Call,7.3.10 7:48,7.3.10 7:57,FL,Customer 1568,MacBook Pro,Referred to Servicer,FredCase 1868,Inbound Call,6.3.10 9:31,6.3.10 9:33,FL,Customer 1569,MacBook Pro,Referred to Servicer,KennyCase 1869,Inbound Email,12.3.10 19:50,13.3.10 12:43,FL,Customer 1570,MacBook Pro,Product Assistance,MaryCase 1869,Handle Email,13.3.10 12:43,13.3.10 12:44,FL,Customer 1570,MacBook Pro,Product Assistance,MaryCase 1869,Email Outbound,13.3.10 12:45,13.3.10 12:45,FL,Customer 1570,MacBook Pro,Product Assistance,MaryCase 1870,Handle Email,26.3.10 12:15,26.3.10 12:32,FL,Customer 1571,iPhone,Product Assistance,SamuilCase 1870,Handle Email,26.3.10 12:33,26.3.10 12:33,FL,Customer 1571,iPhone,Product Assistance,SamuilCase 1871,Inbound Call,11.3.10 8:16,11.3.10 8:20,FL,Customer 3,MacBook Pro,Referred to Servicer,SusiCase 1872,Inbound Call,15.3.10 10:58,15.3.10 11:05,FL,Customer 1572,iPhone,Referred to Servicer,RichardCase 1872,Inbound Call,15.3.10 11:16,15.3.10 11:19,FL,Customer 1572,iPhone,Referred to Servicer,SusiCase 1873,Inbound Call,25.3.10 15:13,25.3.10 15:19,FL,Customer 463,MacBook Pro,Referred to Servicer,SteffiCase 1874,Inbound Call,8.3.10 8:31,8.3.10 8:33,FL,Customer 1573,MacBook Pro,Referred to Servicer,WilCase 1875,Inbound Call,6.3.10 7:58,6.3.10 8:00,FL,Customer 1574,MacBook Pro,Product Assistance,MajaCase 1876,Inbound Call,13.3.10 8:42,13.3.10 8:44,FL,Customer 1575,MacBook Pro,Referred to Servicer,SusiCase 1877,Inbound Call,11.3.10 16:01,11.3.10 16:04,BL,Customer 1576,MacBook Pro,Referred to Servicer,SteveCase 1878,Inbound Call,11.3.10 8:30,11.3.10 8:33,FL,Customer 1577,MacBook Pro,Referred to Servicer,SusiCase 1879,Inbound Call,26.3.10 9:32,26.3.10 9:34,FL,Customer 1578,MacBook Pro,Product Assistance,AnneCase 1880,Inbound Email,24.3.10 12:18,26.3.10 6:55,FL,Customer 1579,iPhone,Product Assistance,SamuilCase 1880,Handle Email,26.3.10 6:55,26.3.10 6:56,FL,Customer 1579,iPhone,Product Assistance,SamuilCase 1880,Email Outbound,26.3.10 6:57,26.3.10 6:57,FL,Customer 1579,iPhone,Product Assistance,SamuilCase 1881,Inbound Call,12.3.10 17:15,12.3.10 17:15,FL,Customer 1580,MacBook Pro,Referred to Servicer,MoniqueCase 1882,Inbound Call,28.3.10 10:38,28.3.10 10:52,FL,Customer 1581,iPhone,Product Assistance,SteffiCase 1882,Email Outbound,28.3.10 10:52,28.3.10 10:53,FL,Customer 1581,iPhone,Product Assistance,SteffiCase 1882,Inbound Call,28.3.10 10:56,28.3.10 10:56,FL,Customer 1581,iPhone,Product Assistance,SteffiCase 1882,Email Outbound,28.3.10 10:56,28.3.10 10:56,FL,Customer 1581,iPhone,Product Assistance,SteffiCase 1883,Inbound Call,20.3.10 11:19,20.3.10 11:21,FL,Customer 1582,iPhone,Referred to Servicer,SusiCase 1884,Inbound Email,28.3.10 11:33,28.3.10 12:39,FL,Customer 1583,iPhone,Product Assistance,SusiCase 1884,Email Outbound,28.3.10 12:56,28.3.10 13:02,FL,Customer 1583,iPhone,Product Assistance,SusiCase 1884,Email Outbound,28.3.10 13:02,28.3.10 13:05,FL,Customer 1583,iPhone,Product Assistance,SusiCase 1885,Inbound Call,12.3.10 10:52,12.3.10 10:54,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 1886,Inbound Call,18.3.10 17:29,18.3.10 17:33,BL,Customer 1584,iPhone,Referred to Servicer,SteveCase 1887,Inbound Call,18.3.10 13:34,18.3.10 13:35,FL,Customer 1585,iPhone,Referred to Servicer,WilCase 1888,Inbound Call,19.3.10 16:58,19.3.10 17:10,FL,Customer 1586,iPhone,Product Assistance,NancyCase 1888,Handle Case,20.3.10 9:23,20.3.10 9:50,BL,Customer 1586,iPhone,Product Assistance,MarianneCase 1888,Call Outbound,26.3.10 12:51,26.3.10 13:11,FL,Customer 1586,iPhone,Product Assistance,NancyCase 1888,Handle Case,26.3.10 13:12,26.3.10 13:12,FL,Customer 1586,iPhone,Product Assistance,NancyCase 1888,Inbound Call,26.3.10 13:27,26.3.10 13:32,FL,Customer 1586,iPhone,Product Assistance,SteffiCase 1888,Handle Email,26.3.10 13:36,26.3.10 14:01,FL,Customer 1586,iPhone,Product Assistance,ClarkCase 1889,Inbound Call,21.3.10 9:36,21.3.10 9:39,FL,Customer 1587,MacBook Pro,Product Assistance,IrenaCase 1890,Inbound Call,5.3.10 15:35,5.3.10 15:41,FL,Customer 1588,iPhone,Referred to Servicer,ClarkCase 1891,Inbound Call,28.3.10 9:31,28.3.10 9:34,FL,Customer 1589,iPhone,Referred to Servicer,SusiCase 1892,Inbound Call,28.3.10 8:56,28.3.10 9:01,FL,Customer 1590,MacBook Pro,Referred to Servicer,ElenaCase 1893,Inbound Call,5.3.10 10:05,5.3.10 10:11,FL,Customer 1591,iPhone,Product Assistance,KennyCase 1894,Inbound Call,4.3.10 13:25,4.3.10 13:27,FL,Customer 1592,iPhone,Referred to Servicer,KarenCase 1895,Inbound Call,6.3.10 11:40,6.3.10 11:47,FL,Customer 1593,iPhone,Product Assistance,TonCase 1896,Inbound Email,5.3.10 23:01,7.3.10 16:13,FL,Customer 1594,iPhone,Product Assistance,JochemCase 1896,Call Outbound,7.3.10 16:15,7.3.10 16:20,FL,Customer 1594,iPhone,Product Assistance,JochemCase 1896,Inbound Email,7.3.10 16:21,7.3.10 16:21,FL,Customer 1594,iPhone,Product Assistance,JochemCase 1896,Email Outbound,7.3.10 16:21,7.3.10 16:21,FL,Customer 1594,iPhone,Product Assistance,JochemCase 1896,Handle Email,11.3.10 11:52,11.3.10 11:55,FL,Customer 1594,iPhone,Product Assistance,MaryCase 1896,Call Outbound,11.3.10 11:57,11.3.10 11:58,FL,Customer 1594,iPhone,Product Assistance,MaryCase 1896,Handle Case,11.3.10 12:45,11.3.10 12:46,FL,Customer 1594,iPhone,Product Assistance,MaryCase 1896,Call Outbound,11.3.10 13:07,11.3.10 13:14,FL,Customer 1594,iPhone,Product Assistance,MaryCase 1897,Inbound Call,15.3.10 8:09,15.3.10 8:10,FL,Customer 1595,MacBook Pro,Product Assistance,WilCase 1898,Inbound Call,27.3.10 9:00,27.3.10 9:03,FL,Customer 1596,MacBook Pro,Product Assistance,SamuilCase 1899,Inbound Call,11.3.10 10:19,11.3.10 10:21,FL,Customer 830,MacBook Pro,Referred to Servicer,WilCase 1900,Inbound Call,27.3.10 13:39,27.3.10 13:43,FL,Customer 1597,MacBook Pro,Referred to Servicer,SteffiCase 1900,Inbound Call,27.3.10 14:07,27.3.10 14:08,FL,Customer 1597,MacBook Pro,Referred to Servicer,SteffiCase 1901,Inbound Call,22.3.10 11:48,22.3.10 11:49,FL,Customer 1598,iPhone,Referred to Servicer,SteffiCase 1902,Inbound Email,1.3.10 19:03,5.3.10 10:53,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1902,Email Outbound,5.3.10 10:54,5.3.10 10:56,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1902,Handle Email,5.3.10 10:56,5.3.10 10:56,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1902,Inbound Email,5.3.10 19:49,7.3.10 12:59,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1902,Email Outbound,7.3.10 13:00,7.3.10 13:04,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1902,Handle Email,7.3.10 13:04,7.3.10 13:04,FL,Customer 1599,iPhone,Product Assistance,MaryCase 1903,Inbound Call,19.3.10 13:22,19.3.10 13:23,FL,Customer 1600,iPhone,Referred to Servicer,WilCase 1904,Inbound Call,19.3.10 7:27,19.3.10 7:32,FL,Customer 1601,MacBook Pro,Product Assistance,HenkCase 1905,Inbound Email,25.3.10 15:03,26.3.10 11:18,FL,Customer 1602,MacBook Pro,Product Assistance,MariskaCase 1905,Email Outbound,26.3.10 11:23,26.3.10 11:30,FL,Customer 1602,MacBook Pro,Product Assistance,MariskaCase 1905,Handle Case,26.3.10 11:31,26.3.10 11:31,FL,Customer 1602,MacBook Pro,Product Assistance,MariskaCase 1906,Inbound Call,25.3.10 8:49,25.3.10 8:54,FL,Customer 1603,MacBook Pro,Referred to Servicer,DavidCase 1907,Inbound Call,25.3.10 11:33,25.3.10 11:42,FL,Customer 1604,iPhone,Product Assistance,HenkCase 1908,Inbound Email,30.3.10 18:56,2.4.10 7:12,FL,Customer 1605,MacBook Pro,Product Assistance,MariskaCase 1908,Email Outbound,2.4.10 7:23,2.4.10 7:32,FL,Customer 1605,MacBook Pro,Product Assistance,MariskaCase 1908,Email Outbound,2.4.10 7:32,2.4.10 7:33,FL,Customer 1605,MacBook Pro,Product Assistance,MariskaCase 1909,Inbound Call,26.3.10 10:18,26.3.10 10:20,FL,Customer 1606,iPhone,Referred to Servicer,HelenCase 1910,Inbound Call,21.3.10 16:15,21.3.10 16:21,FL,Customer 1607,iPhone,Referred to Servicer,TonCase 1911,Inbound Call,25.3.10 7:42,25.3.10 7:49,FL,Customer 1608,iPhone,Product Assistance,SamuilCase 1912,Inbound Call,21.3.10 7:47,21.3.10 8:09,FL,Customer 1609,MacBook Pro,Referred to Servicer,RichardCase 1913,Inbound Call,19.3.10 17:03,19.3.10 17:11,FL,Customer 1610,iPhone,Referred to Servicer,TonCase 1914,Inbound Call,25.3.10 16:47,25.3.10 16:50,FL,Customer 1611,iPhone,Referred to Servicer,NancyCase 1915,Inbound Call,9.3.10 9:48,9.3.10 9:53,FL,Customer 1612,iPhone,Product Assistance,HelenCase 1916,Inbound Call,12.3.10 9:05,12.3.10 9:25,FL,Customer 1613,iPhone,Referred to Servicer,PatrickCase 1916,Handle Case,12.3.10 11:04,12.3.10 11:05,FL,Customer 1613,iPhone,Referred to Servicer,DavidCase 1916,Call Outbound,19.3.10 14:34,19.3.10 14:36,FL,Customer 1613,iPhone,Referred to Servicer,JochemCase 1916,Call Outbound,19.3.10 16:14,19.3.10 16:44,FL,Customer 1613,iPhone,Referred to Servicer,JochemCase 1917,Inbound Call,15.3.10 8:51,15.3.10 8:54,FL,Customer 1614,MacBook Pro,Product Assistance,MajaCase 1918,Inbound Call,28.3.10 8:24,28.3.10 8:27,FL,Customer 1615,iPhone,Product Assistance,KennyCase 1919,Inbound Call,12.3.10 12:55,12.3.10 12:56,FL,Customer 1616,MacBook Pro,Product Assistance,JohanCase 1920,Inbound Call,8.3.10 8:59,8.3.10 9:02,FL,Customer 1617,iPhone,Referred to Servicer,SusiCase 1921,Inbound Call,21.3.10 10:26,21.3.10 10:27,FL,Customer 3,iPhone,Product Assistance,SusiCase 1922,Inbound Email,1.3.10 20:03,5.3.10 10:48,FL,Customer 1618,iPhone,Referred to Servicer,MaryCase 1922,Email Outbound,5.3.10 10:50,5.3.10 10:52,FL,Customer 1618,iPhone,Referred to Servicer,MaryCase 1922,Handle Email,5.3.10 10:52,5.3.10 10:52,FL,Customer 1618,iPhone,Referred to Servicer,MaryCase 1923,Inbound Call,4.3.10 16:24,4.3.10 16:24,FL,Customer 3,iPhone,Product Assistance,MaryCase 1924,Inbound Call,7.3.10 11:00,7.3.10 11:23,FL,Customer 1619,iPhone,Product Assistance,JochemCase 1925,Inbound Call,5.3.10 11:03,5.3.10 11:05,FL,Customer 1620,iPhone,Referred to Servicer,JohanCase 1926,Inbound Call,12.3.10 16:18,12.3.10 16:21,FL,Customer 3,iPhone,Product Assistance,AnneCase 1927,Inbound Call,28.3.10 10:20,28.3.10 10:41,FL,Customer 1621,iPhone,Product Assistance,FredCase 1928,Inbound Call,19.3.10 7:59,19.3.10 8:00,FL,Customer 1622,iPhone,Referred to Servicer,MajaCase 1929,Inbound Call,11.3.10 9:55,11.3.10 9:57,FL,Customer 1623,MacBook Pro,Referred to Servicer,ChristianCase 1929,Inbound Call,11.3.10 10:05,11.3.10 10:15,FL,Customer 1623,MacBook Pro,Referred to Servicer,RichardCase 1930,Inbound Call,4.3.10 7:36,4.3.10 7:46,FL,Customer 1624,MacBook Pro,Referred to Servicer,ErikCase 1930,Call Outbound,5.3.10 11:21,5.3.10 11:22,FL,Customer 1624,MacBook Pro,Referred to Servicer,ErikCase 1930,Inbound Call,8.3.10 9:48,8.3.10 10:00,FL,Customer 1624,MacBook Pro,Referred to Servicer,SteffiCase 1931,Inbound Call,4.3.10 14:36,4.3.10 14:36,FL,Customer 1625,MacBook Pro,Product Assistance,JochemCase 1932,Inbound Call,27.3.10 11:55,27.3.10 12:07,FL,Customer 1626,iPhone,Referred to Servicer,SteffiCase 1933,Inbound Call,8.3.10 8:36,8.3.10 8:37,FL,Customer 1627,MacBook Pro,Product Assistance,MajaCase 1934,Inbound Call,29.3.10 11:14,29.3.10 11:17,FL,Customer 1628,MacBook Pro,Product Assistance,IrenaCase 1935,Inbound Call,25.3.10 8:28,25.3.10 8:46,FL,Customer 1629,iPhone,Product Assistance,JohanCase 1936,Inbound Call,13.3.10 12:11,13.3.10 12:12,FL,Customer 1630,iPhone,Product Assistance,MoniqueCase 1937,Inbound Call,4.3.10 9:47,4.3.10 9:48,FL,Customer 1631,iPhone,Referred to Servicer,TonCase 1938,Inbound Call,30.3.10 9:06,30.3.10 9:09,FL,Customer 1632,iPhone,Referred to Servicer,AnneCase 1939,Inbound Call,2.3.10 10:50,2.3.10 11:44,FL,Customer 1633,iPhone,Product Assistance,TonCase 1939,Inbound Call,4.3.10 13:29,4.3.10 13:32,FL,Customer 1633,iPhone,Product Assistance,ChristianCase 1940,Inbound Call,12.3.10 18:06,12.3.10 18:11,BL,Customer 1634,MacBook Pro,Product Assistance,SteveCase 1940,Handle Case,25.3.10 15:13,25.3.10 15:22,BL,Customer 1634,MacBook Pro,Product Assistance,SteveCase 1941,Inbound Call,13.3.10 7:52,13.3.10 7:52,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 1942,Inbound Call,27.3.10 17:42,27.3.10 17:43,FL,Customer 3,iPhone,Referred to Servicer,HaroldCase 1943,Inbound Call,11.3.10 9:55,11.3.10 10:10,FL,Customer 1635,iPhone,Product Assistance,SteffiCase 1944,Inbound Call,29.3.10 14:27,29.3.10 14:32,FL,Customer 1636,iPhone,Referred to Servicer,NancyCase 1945,Inbound Call,20.3.10 17:55,20.3.10 17:57,FL,Customer 1637,MacBook Pro,Referred to Servicer,ClarkCase 1946,Handle Email,8.3.10 10:55,8.3.10 11:05,FL,Customer 1638,iPhone,Referred to Servicer,MaryCase 1946,Call Outbound,8.3.10 11:06,8.3.10 11:08,FL,Customer 1638,iPhone,Referred to Servicer,MaryCase 1946,Call Outbound,8.3.10 11:08,8.3.10 11:08,FL,Customer 1638,iPhone,Referred to Servicer,MaryCase 1946,Handle Email,8.3.10 11:09,8.3.10 11:09,FL,Customer 1638,iPhone,Referred to Servicer,MaryCase 1947,Inbound Call,27.3.10 8:51,27.3.10 8:54,FL,Customer 1639,MacBook Pro,Product Assistance,HelenCase 1947,Handle Case,27.3.10 9:33,27.3.10 9:33,FL,Customer 1639,MacBook Pro,Product Assistance,DavidCase 1947,Call Outbound,28.3.10 15:16,28.3.10 15:29,FL,Customer 1639,MacBook Pro,Product Assistance,JochemCase 1947,Call Outbound,1.4.10 12:09,1.4.10 12:13,FL,Customer 1639,MacBook Pro,Product Assistance,JochemCase 1947,Handle Case,1.4.10 12:41,1.4.10 12:43,FL,Customer 1639,MacBook Pro,Product Assistance,HaroldCase 1947,Handle Case,1.4.10 13:36,1.4.10 13:37,FL,Customer 1639,MacBook Pro,Product Assistance,DavidCase 1947,Call Outbound,18.4.10 14:32,18.4.10 14:34,FL,Customer 1639,MacBook Pro,Product Assistance,KarenCase 1948,Inbound Call,22.3.10 8:06,22.3.10 8:20,FL,Customer 1640,iPhone,Product Assistance,KennyCase 1949,Inbound Call,4.3.10 6:31,4.3.10 6:34,FL,Customer 1641,iPhone,Referred to Servicer,HenkCase 1950,Inbound Call,30.3.10 11:31,30.3.10 11:34,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1951,Inbound Call,13.3.10 14:10,13.3.10 14:12,FL,Customer 3,iPhone,Product Assistance,TonCase 1952,Inbound Call,22.3.10 12:43,22.3.10 12:50,FL,Customer 1642,iPhone,Product Assistance,NancyCase 1953,Inbound Email,11.3.10 20:31,12.3.10 12:53,FL,Customer 440,iPhone,Product Assistance,SusiCase 1953,Email Outbound,12.3.10 12:54,12.3.10 12:55,FL,Customer 440,iPhone,Product Assistance,SusiCase 1953,Email Outbound,12.3.10 12:55,12.3.10 12:58,FL,Customer 440,iPhone,Product Assistance,SusiCase 1954,Inbound Email,28.3.10 13:31,1.4.10 11:03,FL,Customer 1643,iPhone,Product Assistance,SteffiCase 1954,Email Outbound,1.4.10 11:07,1.4.10 11:13,FL,Customer 1643,iPhone,Product Assistance,SteffiCase 1954,Handle Email,1.4.10 11:14,1.4.10 11:14,FL,Customer 1643,iPhone,Product Assistance,SteffiCase 1955,Inbound Call,11.3.10 12:27,11.3.10 12:28,FL,Customer 3,iPhone,Product Assistance,AnneCase 1956,Inbound Call,23.3.10 11:11,23.3.10 11:23,FL,Customer 1644,iPhone,Product Assistance,JochemCase 1957,Inbound Call,25.3.10 9:33,25.3.10 9:34,FL,Customer 1645,iPhone,Product Assistance,JohanCase 1958,Inbound Call,5.3.10 12:59,5.3.10 13:00,FL,Customer 1646,iPhone,Referred to Servicer,IrenaCase 1959,Inbound Call,22.3.10 9:29,22.3.10 9:38,FL,Customer 1647,iPhone,Product Assistance,KennyCase 1960,Inbound Call,27.3.10 7:52,27.3.10 7:54,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 1961,Inbound Call,4.3.10 11:02,4.3.10 11:05,FL,Customer 1648,iPhone,Product Assistance,WilCase 1961,Inbound Call,14.3.10 15:08,14.3.10 15:43,FL,Customer 1648,iPhone,Product Assistance,TonCase 1961,Handle Case,18.3.10 12:15,18.3.10 12:19,FL,Customer 1648,iPhone,Product Assistance,TonCase 1961,Call Outbound,20.3.10 10:05,20.3.10 10:09,FL,Customer 1648,iPhone,Product Assistance,TonCase 1961,Call Outbound,21.3.10 9:42,21.3.10 9:47,FL,Customer 1648,iPhone,Product Assistance,TonCase 1961,Handle Case,26.3.10 10:27,26.3.10 10:30,FL,Customer 1648,iPhone,Product Assistance,TonCase 1962,Inbound Call,13.3.10 12:08,13.3.10 12:11,FL,Customer 742,MacBook Pro,Referred to Servicer,ElenaCase 1963,Inbound Call,22.3.10 11:24,22.3.10 11:27,FL,Customer 1649,MacBook Pro,Referred to Servicer,SteffiCase 1964,Inbound Call,22.3.10 12:09,22.3.10 12:10,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 1965,Inbound Call,12.3.10 16:46,12.3.10 16:49,FL,Customer 1650,iPhone,Referred to Servicer,NancyCase 1966,Inbound Call,26.3.10 10:33,26.3.10 10:38,FL,Customer 1651,MacBook Pro,Product Assistance,ErikCase 1966,Handle Case,26.3.10 12:41,26.3.10 12:44,FL,Customer 1651,MacBook Pro,Product Assistance,MaryCase 1967,Inbound Call,14.3.10 14:58,14.3.10 14:59,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1968,Inbound Call,25.3.10 13:54,25.3.10 13:55,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1969,Inbound Call,25.3.10 11:40,25.3.10 11:41,FL,Customer 3,iPhone,Product Assistance,KarenCase 1970,Inbound Email,11.3.10 18:21,12.3.10 14:06,FL,Customer 1652,MacBook Pro,Product Assistance,SteffiCase 1970,Call Outbound,12.3.10 14:14,12.3.10 14:16,FL,Customer 1652,MacBook Pro,Product Assistance,SteffiCase 1970,Email Outbound,12.3.10 14:16,12.3.10 14:18,FL,Customer 1652,MacBook Pro,Product Assistance,SteffiCase 1970,Email Outbound,12.3.10 14:18,12.3.10 14:19,FL,Customer 1652,MacBook Pro,Product Assistance,SteffiCase 1971,Inbound Call,6.3.10 8:32,6.3.10 8:37,FL,Customer 1653,MacBook Pro,Referred to Servicer,ErikCase 1972,Inbound Call,12.3.10 12:13,12.3.10 12:16,FL,Customer 1654,iPhone,Referred to Servicer,SusiCase 1972,Inbound Call,21.3.10 11:21,21.3.10 11:27,FL,Customer 1654,iPhone,Referred to Servicer,WilCase 1973,Inbound Call,23.3.10 12:08,23.3.10 12:09,FL,Customer 1655,MacBook Pro,Referred to Servicer,BarbaraCase 1974,Inbound Call,19.3.10 8:53,19.3.10 8:56,FL,Customer 1656,MacBook Pro,Referred to Servicer,RichardCase 1975,Inbound Call,14.3.10 10:25,14.3.10 10:28,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 1976,Inbound Call,4.3.10 13:32,4.3.10 13:35,FL,Customer 1657,iPhone,Referred to Servicer,AnneCase 1977,Inbound Call,30.3.10 9:14,30.3.10 9:17,FL,Customer 3,iPhone,Referred to Servicer,SteffiCase 1978,Inbound Call,18.3.10 14:49,18.3.10 14:50,FL,Customer 3,iPhone,Product Assistance,ClarkCase 1979,Inbound Call,15.3.10 10:44,15.3.10 10:45,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 1980,Inbound Call,21.3.10 9:32,21.3.10 9:33,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 1981,Inbound Call,28.3.10 15:55,28.3.10 15:57,FL,Customer 1041,MacBook Pro,Product Assistance,AnneCase 1982,Handle Email,25.3.10 9:48,25.3.10 9:56,FL,Customer 1658,iPhone,Product Assistance,SamuilCase 1982,Call Outbound,25.3.10 9:56,25.3.10 9:57,FL,Customer 1658,iPhone,Product Assistance,SamuilCase 1983,Inbound Call,6.3.10 7:55,6.3.10 8:09,FL,Customer 1659,iPhone,Referred to Servicer,PatrickCase 1984,Inbound Call,21.3.10 9:38,21.3.10 9:46,FL,Customer 1660,MacBook Pro,Product Assistance,KennyCase 1984,Handle Case,1.4.10 11:02,1.4.10 11:04,FL,Customer 1660,MacBook Pro,Product Assistance,KennyCase 1985,Inbound Call,26.3.10 8:20,26.3.10 8:28,FL,Customer 1661,iPhone,Referred to Servicer,HelenCase 1986,Inbound Call,4.3.10 16:58,4.3.10 16:59,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 1987,Inbound Call,25.3.10 12:29,25.3.10 12:33,FL,Customer 1662,iPhone,Referred to Servicer,AnneCase 1988,Inbound Call,11.3.10 9:25,11.3.10 9:26,FL,Customer 1663,MacBook Pro,Referred to Servicer,HenkCase 1988,Inbound Call,4.4.10 9:43,4.4.10 9:47,FL,Customer 1663,MacBook Pro,Referred to Servicer,ChristianCase 1988,Handle Case,4.4.10 15:17,4.4.10 15:19,BL,Customer 1663,MacBook Pro,Referred to Servicer,SteveCase 1988,Handle Case,4.4.10 17:44,4.4.10 17:46,FL,Customer 1663,MacBook Pro,Referred to Servicer,ChristianCase 1989,Inbound Call,18.3.10 11:59,18.3.10 12:04,FL,Customer 1664,MacBook Pro,Referred to Servicer,ElenaCase 1990,Inbound Call,14.3.10 8:02,14.3.10 8:04,FL,Customer 1665,MacBook Pro,Referred to Servicer,MajaCase 1990,Inbound Call,19.3.10 10:32,19.3.10 10:33,FL,Customer 1665,MacBook Pro,Referred to Servicer,MajaCase 1991,Inbound Call,28.3.10 11:15,28.3.10 11:18,FL,Customer 1666,iPhone,Referred to Servicer,JohanCase 1992,Inbound Email,4.3.10 8:56,6.3.10 12:03,FL,Customer 1667,iPhone,Product Assistance,MaryCase 1992,Email Outbound,6.3.10 12:06,6.3.10 12:07,FL,Customer 1667,iPhone,Product Assistance,MaryCase 1992,Email Outbound,6.3.10 12:07,6.3.10 12:08,FL,Customer 1667,iPhone,Product Assistance,MaryCase 1993,Inbound Call,29.3.10 17:40,29.3.10 17:52,FL,Customer 1668,iPhone,Referred to Servicer,HaroldCase 1993,Inbound Call,29.4.10 6:27,29.4.10 6:29,BL,Customer 1668,iPhone,Referred to Servicer,MathiasCase 1994,Inbound Call,8.3.10 8:41,8.3.10 8:43,FL,Customer 1669,iPhone,Referred to Servicer,SusiCase 1994,Inbound Call,8.3.10 8:43,8.3.10 8:43,FL,Customer 1669,iPhone,Referred to Servicer,SusiCase 1995,Inbound Call,15.3.10 14:35,15.3.10 14:35,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 1996,Inbound Call,27.3.10 11:26,27.3.10 11:44,FL,Customer 1670,MacBook Pro,Product Assistance,KennyCase 1996,Handle Case,8.4.10 12:04,8.4.10 12:14,FL,Customer 1670,MacBook Pro,Product Assistance,KennyCase 1996,Handle Case,11.4.10 11:00,11.4.10 11:08,FL,Customer 1670,MacBook Pro,Product Assistance,KennyCase 1996,Handle Case,11.4.10 11:23,11.4.10 11:26,FL,Customer 1670,MacBook Pro,Product Assistance,MariskaCase 1996,Handle Case,12.4.10 10:30,12.4.10 10:30,FL,Customer 1670,MacBook Pro,Product Assistance,DavidCase 1996,Inbound Call,26.4.10 10:13,26.4.10 10:14,FL,Customer 1670,MacBook Pro,Product Assistance,WilCase 1997,Inbound Call,11.3.10 15:02,11.3.10 15:07,BL,Customer 1671,iPhone,Product Assistance,SteveCase 1998,Inbound Call,9.3.10 9:58,9.3.10 10:01,BL,Customer 1672,iPhone,Product Assistance,MathiasCase 1999,Inbound Email,31.3.10 17:37,3.4.10 12:16,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Email Outbound,3.4.10 12:30,3.4.10 12:31,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Handle Case,3.4.10 12:31,3.4.10 12:31,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Handle Email,3.4.10 12:31,3.4.10 14:06,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Handle Case,3.4.10 14:06,3.4.10 14:14,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Handle Case,3.4.10 14:15,3.4.10 14:15,FL,Customer 1673,iPhone,Product Assistance,JochemCase 1999,Handle Case,12.4.10 14:38,12.4.10 14:42,FL,Customer 1673,iPhone,Product Assistance,WilCase 1999,Email Outbound,12.4.10 14:42,12.4.10 14:43,FL,Customer 1673,iPhone,Product Assistance,WilCase 2000,Inbound Call,11.3.10 11:34,11.3.10 11:35,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2001,Inbound Call,27.3.10 13:57,27.3.10 14:00,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2002,Inbound Call,11.3.10 8:37,11.3.10 8:39,FL,Customer 3,iPhone,Product Assistance,WilCase 2003,Inbound Email,30.3.10 17:06,1.4.10 12:55,FL,Customer 1674,iPhone,Referred to Servicer,MaryCase 2003,Email Outbound,1.4.10 12:57,1.4.10 13:00,FL,Customer 1674,iPhone,Referred to Servicer,MaryCase 2003,Email Outbound,1.4.10 13:00,1.4.10 13:01,FL,Customer 1674,iPhone,Referred to Servicer,MaryCase 2004,Inbound Call,11.3.10 8:34,11.3.10 8:35,FL,Customer 1675,iPhone,Referred to Servicer,WilCase 2005,Inbound Call,19.3.10 8:21,19.3.10 8:25,FL,Customer 1676,iPhone,Referred to Servicer,SusiCase 2006,Inbound Call,11.3.10 9:15,11.3.10 9:16,FL,Customer 1677,iPhone,Referred to Servicer,HenkCase 2007,Inbound Call,11.3.10 9:39,11.3.10 9:40,FL,Customer 1678,iPhone,Product Assistance,JohanCase 2008,Inbound Call,18.3.10 8:12,18.3.10 8:19,FL,Customer 1679,MacBook Pro,Referred to Servicer,ElenaCase 2008,Handle Case,18.3.10 8:20,18.3.10 8:21,FL,Customer 1679,MacBook Pro,Referred to Servicer,ElenaCase 2008,Handle Case,18.3.10 8:53,18.3.10 8:55,BL,Customer 1679,MacBook Pro,Referred to Servicer,StephanieCase 2009,Inbound Call,27.3.10 12:20,27.3.10 12:22,FL,Customer 1680,iPhone,Referred to Servicer,NancyCase 2010,Inbound Call,25.3.10 15:01,25.3.10 15:04,FL,Customer 1681,MacBook Pro,Referred to Servicer,NancyCase 2011,Inbound Email,18.3.10 19:04,19.3.10 12:35,FL,Customer 1682,MacBook Pro,Referred to Servicer,JochemCase 2011,Handle Email,19.3.10 12:41,19.3.10 13:11,FL,Customer 1682,MacBook Pro,Referred to Servicer,JochemCase 2011,Handle Case,19.3.10 13:11,19.3.10 13:14,FL,Customer 1682,MacBook Pro,Referred to Servicer,JochemCase 2011,Email Outbound,19.3.10 13:14,19.3.10 13:14,FL,Customer 1682,MacBook Pro,Referred to Servicer,JochemCase 2011,Inbound Email,19.3.10 13:23,20.3.10 6:33,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Email Outbound,20.3.10 6:34,20.3.10 6:36,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Handle Email,20.3.10 6:36,20.3.10 6:36,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Inbound Email,20.3.10 18:50,21.3.10 15:02,FL,Customer 1682,MacBook Pro,Referred to Servicer,SteffiCase 2011,Email Outbound,21.3.10 15:06,21.3.10 15:09,FL,Customer 1682,MacBook Pro,Referred to Servicer,SteffiCase 2011,Handle Email,21.3.10 15:09,21.3.10 15:09,FL,Customer 1682,MacBook Pro,Referred to Servicer,SteffiCase 2011,Inbound Email,21.3.10 15:18,25.3.10 7:28,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Call Outbound,25.3.10 7:32,25.3.10 7:34,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Inbound Email,25.3.10 7:36,25.3.10 7:36,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Call Outbound,25.3.10 7:36,25.3.10 7:36,FL,Customer 1682,MacBook Pro,Referred to Servicer,SamuilCase 2011,Handle Case,26.3.10 7:06,26.3.10 7:09,FL,Customer 1682,MacBook Pro,Referred to Servicer,MariskaCase 2011,Handle Case,26.3.10 7:12,26.3.10 7:30,FL,Customer 1682,MacBook Pro,Referred to Servicer,MariskaCase 2011,Call Outbound,26.3.10 7:39,26.3.10 7:40,FL,Customer 1682,MacBook Pro,Referred to Servicer,MariskaCase 2012,Inbound Call,26.3.10 14:23,26.3.10 14:24,FL,Customer 1683,iPhone,Referred to Servicer,NancyCase 2013,Handle Email,7.3.10 13:26,7.3.10 13:50,FL,Customer 1684,iPhone,Product Assistance,SamuilCase 2013,Call Outbound,7.3.10 13:55,7.3.10 13:56,FL,Customer 1684,iPhone,Product Assistance,SamuilCase 2014,Inbound Call,12.3.10 10:21,12.3.10 10:27,FL,Customer 1685,iPhone,Product Assistance,KennyCase 2015,Inbound Call,15.3.10 11:07,15.3.10 11:07,FL,Customer 1686,MacBook Pro,Referred to Servicer,MajaCase 2015,Inbound Call,18.3.10 8:24,18.3.10 8:37,FL,Customer 1686,MacBook Pro,Referred to Servicer,SusiCase 2016,Inbound Call,22.3.10 10:02,22.3.10 10:06,FL,Customer 1687,MacBook Pro,Referred to Servicer,MaryCase 2017,Inbound Call,6.3.10 10:14,6.3.10 10:32,FL,Customer 1688,iPhone,Referred to Servicer,SteffiCase 2018,Handle Email,11.3.10 10:47,11.3.10 10:52,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 2018,Handle Email,11.3.10 10:54,11.3.10 10:54,FL,Customer 584,MacBook Pro,Product Assistance,JochemCase 2019,Inbound Call,28.3.10 11:47,28.3.10 11:56,FL,Customer 1689,iPhone,Referred to Servicer,RichardCase 2020,Inbound Call,28.3.10 14:19,28.3.10 14:20,FL,Customer 3,MacBook Pro,Product Assistance,MoniqueCase 2021,Inbound Call,29.3.10 11:09,29.3.10 11:11,FL,Customer 1690,iPhone,Product Assistance,HenkCase 2022,Inbound Call,15.3.10 10:59,15.3.10 11:08,FL,Customer 1691,MacBook Pro,Referred to Servicer,SusiCase 2022,Handle Case,18.3.10 7:14,18.3.10 7:18,BL,Customer 1691,MacBook Pro,Referred to Servicer,MathiasCase 2022,Inbound Call,18.3.10 16:40,18.3.10 16:41,FL,Customer 1691,MacBook Pro,Referred to Servicer,MoniqueCase 2022,Inbound Call,17.4.10 14:59,17.4.10 15:00,FL,Customer 1691,MacBook Pro,Referred to Servicer,HowardCase 2023,Inbound Call,7.3.10 9:12,7.3.10 9:13,FL,Customer 1692,iPhone,Product Assistance,JochemCase 2024,Inbound Call,30.3.10 8:05,30.3.10 8:07,FL,Customer 1693,iPhone,Referred to Servicer,AnneCase 2025,Inbound Email,4.3.10 10:10,6.3.10 12:20,FL,Customer 1694,iPhone,Product Assistance,JochemCase 2025,Handle Email,6.3.10 12:20,6.3.10 12:23,FL,Customer 1694,iPhone,Product Assistance,JochemCase 2025,Email Outbound,6.3.10 12:23,6.3.10 12:25,FL,Customer 1694,iPhone,Product Assistance,JochemCase 2025,Email Outbound,6.3.10 12:25,6.3.10 12:26,FL,Customer 1694,iPhone,Product Assistance,JochemCase 2026,Inbound Email,4.3.10 9:08,6.3.10 12:32,FL,Customer 1695,iPhone,Product Assistance,MaryCase 2026,Inbound Email,6.3.10 12:33,6.3.10 12:33,FL,Customer 1695,iPhone,Product Assistance,MaryCase 2026,Email Outbound,6.3.10 12:33,6.3.10 12:33,FL,Customer 1695,iPhone,Product Assistance,MaryCase 2026,Email Outbound,6.3.10 12:34,6.3.10 12:35,FL,Customer 1695,iPhone,Product Assistance,MaryCase 2027,Inbound Call,7.3.10 17:47,7.3.10 17:52,BL,Customer 1696,iPhone,Referred to Servicer,SteveCase 2028,Inbound Call,4.3.10 15:22,4.3.10 15:24,FL,Customer 1697,MacBook Pro,Referred to Servicer,ClarkCase 2028,Inbound Call,4.3.10 16:51,4.3.10 16:53,FL,Customer 1697,MacBook Pro,Referred to Servicer,JochemCase 2028,Inbound Call,11.3.10 9:01,11.3.10 9:05,FL,Customer 1697,MacBook Pro,Referred to Servicer,RichardCase 2029,Inbound Call,6.3.10 14:15,6.3.10 14:18,FL,Customer 1698,MacBook Pro,Product Assistance,KarenCase 2030,Handle Email,26.3.10 10:11,26.3.10 10:12,FL,Customer 1699,MacBook Pro,Referred to Servicer,JochemCase 2030,Handle Email,26.3.10 10:30,26.3.10 10:30,FL,Customer 1699,MacBook Pro,Referred to Servicer,JochemCase 2030,Handle Case,27.3.10 7:04,27.3.10 7:13,BL,Customer 1699,MacBook Pro,Referred to Servicer,MathiasCase 2031,Inbound Call,4.3.10 14:16,4.3.10 14:19,FL,Customer 3,MacBook Pro,Product Assistance,AnneCase 2032,Inbound Call,15.3.10 14:16,15.3.10 14:18,FL,Customer 1700,MacBook Pro,Referred to Servicer,ClarkCase 2033,Inbound Call,11.3.10 7:55,11.3.10 7:58,FL,Customer 1701,MacBook Pro,Product Assistance,ErikCase 2034,Inbound Call,19.3.10 12:18,19.3.10 12:20,FL,Customer 1702,iPhone,Referred to Servicer,MichaelCase 2035,Handle Email,27.3.10 14:10,27.3.10 14:11,FL,Customer 1703,iPhone,Product Assistance,SamuilCase 2035,Call Outbound,27.3.10 14:12,27.3.10 14:13,FL,Customer 1703,iPhone,Product Assistance,SamuilCase 2035,Handle Case,27.3.10 14:13,27.3.10 14:13,FL,Customer 1703,iPhone,Product Assistance,SamuilCase 2035,Handle Case,28.3.10 13:39,28.3.10 13:40,FL,Customer 1703,iPhone,Product Assistance,DavidCase 2035,Call Outbound,28.3.10 14:46,28.3.10 14:54,FL,Customer 1703,iPhone,Product Assistance,JochemCase 2035,Call Outbound,28.3.10 16:35,28.3.10 16:42,FL,Customer 1703,iPhone,Product Assistance,JochemCase 2036,Inbound Call,13.3.10 9:46,13.3.10 9:48,FL,Customer 1704,iPhone,Product Assistance,MajaCase 2037,Inbound Call,22.3.10 15:10,22.3.10 15:11,FL,Customer 1705,iPhone,Referred to Servicer,JochemCase 2038,Inbound Call,13.3.10 12:09,13.3.10 12:17,FL,Customer 1706,iPhone,Referred to Servicer,NancyCase 2039,Inbound Call,4.3.10 12:59,4.3.10 13:01,FL,Customer 3,iPhone,Product Assistance,FredCase 2040,Handle Case,27.3.10 10:29,27.3.10 10:39,FL,Customer 1707,MacBook Pro,Product Assistance,MariskaCase 2041,Inbound Call,29.3.10 9:21,29.3.10 9:25,FL,Customer 1708,iPhone,Referred to Servicer,SamuilCase 2041,Call Outbound,29.3.10 9:40,29.3.10 9:48,FL,Customer 1708,iPhone,Referred to Servicer,ErikCase 2041,Call Outbound,4.4.10 9:48,4.4.10 9:52,FL,Customer 1708,iPhone,Referred to Servicer,ErikCase 2042,Inbound Call,14.3.10 10:07,14.3.10 10:11,FL,Customer 1709,MacBook Pro,Product Assistance,RichardCase 2043,Inbound Call,6.3.10 10:21,6.3.10 10:24,FL,Customer 3,iPhone,Product Assistance,RichardCase 2044,Inbound Call,7.3.10 16:48,7.3.10 16:54,BL,Customer 1710,iPhone,Product Assistance,SteveCase 2045,Inbound Call,21.3.10 16:03,21.3.10 16:05,FL,Customer 1711,iPhone,Referred to Servicer,BarbaraCase 2046,Inbound Call,18.3.10 13:07,18.3.10 13:08,FL,Customer 1712,iPhone,Product Assistance,MajaCase 2046,Inbound Call,18.3.10 13:09,18.3.10 13:22,FL,Customer 1712,iPhone,Product Assistance,NancyCase 2047,Inbound Call,7.3.10 8:27,7.3.10 8:28,FL,Customer 1713,MacBook Pro,Referred to Servicer,WilCase 2048,Inbound Call,19.3.10 15:40,19.3.10 15:44,FL,Customer 1714,MacBook Pro,Referred to Servicer,ClarkCase 2049,Inbound Call,22.3.10 17:13,22.3.10 17:16,FL,Customer 1715,iPhone,Product Assistance,TonCase 2049,Inbound Call,27.3.10 11:38,27.3.10 11:38,FL,Customer 1715,iPhone,Product Assistance,TonCase 2049,Email Outbound,27.3.10 11:38,27.3.10 11:38,FL,Customer 1715,iPhone,Product Assistance,TonCase 2050,Inbound Call,26.3.10 14:53,26.3.10 14:55,FL,Customer 1716,iPhone,Referred to Servicer,JochemCase 2051,Inbound Call,4.3.10 14:33,4.3.10 14:35,FL,Customer 1717,iPhone,Product Assistance,AnneCase 2052,Inbound Call,22.3.10 15:42,22.3.10 15:51,FL,Customer 1718,iPhone,Product Assistance,HaroldCase 2052,Inbound Call,22.3.10 15:54,22.3.10 16:02,FL,Customer 1718,iPhone,Product Assistance,ChristianCase 2053,Inbound Call,11.3.10 8:00,11.3.10 8:01,FL,Customer 1719,iPhone,Referred to Servicer,WilCase 2054,Inbound Call,28.3.10 12:11,28.3.10 12:16,FL,Customer 1720,MacBook Pro,Product Assistance,NancyCase 2055,Inbound Call,13.3.10 10:01,13.3.10 10:02,FL,Customer 1721,iPhone,Product Assistance,MajaCase 2056,Inbound Call,28.3.10 8:04,28.3.10 8:15,FL,Customer 1722,iPhone,Product Assistance,RichardCase 2057,Inbound Call,7.3.10 13:22,7.3.10 13:24,FL,Customer 1723,iPhone,Referred to Servicer,KarenCase 2058,Inbound Call,29.3.10 9:34,29.3.10 9:35,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2059,Inbound Call,5.3.10 9:30,5.3.10 9:32,FL,Customer 1724,MacBook Pro,Referred to Servicer,SamuilCase 2059,Inbound Call,5.3.10 9:33,5.3.10 9:40,FL,Customer 1724,MacBook Pro,Referred to Servicer,JochemCase 2060,Inbound Call,4.3.10 16:55,4.3.10 16:57,FL,Customer 1725,MacBook Pro,Referred to Servicer,HaroldCase 2061,Inbound Call,6.3.10 13:38,6.3.10 13:41,FL,Customer 1726,MacBook Pro,Referred to Servicer,AnneCase 2061,Inbound Call,7.3.10 11:39,7.3.10 11:39,FL,Customer 1726,MacBook Pro,Referred to Servicer,ErikCase 2061,Call Outbound,12.3.10 10:14,12.3.10 10:18,FL,Customer 1726,MacBook Pro,Referred to Servicer,ErikCase 2061,Call Outbound,12.3.10 10:19,12.3.10 10:19,FL,Customer 1726,MacBook Pro,Referred to Servicer,ErikCase 2061,Call Outbound,12.3.10 10:20,12.3.10 10:20,FL,Customer 1726,MacBook Pro,Referred to Servicer,ErikCase 2061,Handle Case,13.3.10 7:17,13.3.10 7:19,BL,Customer 1726,MacBook Pro,Referred to Servicer,MathiasCase 2062,Inbound Call,13.3.10 7:22,13.3.10 7:24,FL,Customer 1727,iPhone,Referred to Servicer,ErikCase 2063,Inbound Email,5.3.10 23:09,7.3.10 13:05,FL,Customer 1728,iPhone,Product Assistance,MaryCase 2063,Email Outbound,7.3.10 13:09,7.3.10 13:10,FL,Customer 1728,iPhone,Product Assistance,MaryCase 2063,Handle Email,7.3.10 13:10,7.3.10 13:10,FL,Customer 1728,iPhone,Product Assistance,MaryCase 2064,Inbound Call,14.3.10 7:28,14.3.10 7:35,FL,Customer 1729,MacBook Pro,Product Assistance,SamuilCase 2065,Inbound Call,19.3.10 9:50,19.3.10 9:51,FL,Customer 1730,MacBook Pro,Product Assistance,WilCase 2065,Handle Case,26.3.10 13:32,26.3.10 13:33,FL,Customer 1730,MacBook Pro,Product Assistance,WilCase 2066,Inbound Call,6.3.10 11:16,6.3.10 11:19,FL,Customer 1731,MacBook Pro,Referred to Servicer,MichaelCase 2067,Inbound Call,15.3.10 15:42,15.3.10 15:44,FL,Customer 1732,iPhone,Product Assistance,MoniqueCase 2067,Call Outbound,19.3.10 12:46,19.3.10 12:47,FL,Customer 1732,iPhone,Product Assistance,MoniqueCase 2067,Call Outbound,28.3.10 12:46,28.3.10 12:47,FL,Customer 1732,iPhone,Product Assistance,MoniqueCase 2067,Inbound Call,2.4.10 13:44,2.4.10 13:48,BL,Customer 1732,iPhone,Product Assistance,SteveCase 2068,Inbound Call,22.3.10 16:14,22.3.10 16:21,FL,Customer 1733,iPhone,Referred to Servicer,JochemCase 2069,Inbound Call,19.3.10 12:28,19.3.10 12:30,FL,Customer 1734,MacBook Pro,Referred to Servicer,MajaCase 2069,Inbound Call,19.3.10 16:47,19.3.10 16:55,FL,Customer 1734,MacBook Pro,Referred to Servicer,JochemCase 2069,Inbound Call,21.3.10 8:29,21.3.10 8:30,FL,Customer 1734,MacBook Pro,Referred to Servicer,KennyCase 2069,Inbound Call,21.3.10 8:40,21.3.10 8:41,FL,Customer 1734,MacBook Pro,Referred to Servicer,ErikCase 2070,Inbound Call,12.3.10 16:10,12.3.10 16:17,FL,Customer 1735,MacBook Pro,Referred to Servicer,NancyCase 2070,Inbound Call,13.3.10 8:57,13.3.10 9:00,FL,Customer 1735,MacBook Pro,Referred to Servicer,RichardCase 2071,Inbound Call,8.3.10 12:35,8.3.10 12:37,FL,Customer 1736,iPhone,Product Assistance,AnneCase 2072,Inbound Call,14.3.10 10:57,14.3.10 11:00,FL,Customer 1737,MacBook Pro,Referred to Servicer,JohanCase 2073,Inbound Call,7.3.10 14:17,7.3.10 14:24,FL,Customer 1738,iPhone,Referred to Servicer,PatrickCase 2073,Handle Case,7.3.10 14:32,7.3.10 14:32,FL,Customer 1738,iPhone,Referred to Servicer,PatrickCase 2073,Inbound Call,21.3.10 12:22,21.3.10 12:37,FL,Customer 1738,iPhone,Referred to Servicer,MichaelCase 2074,Inbound Call,28.3.10 16:54,28.3.10 16:55,FL,Customer 1739,iPhone,Product Assistance,MoniqueCase 2075,Inbound Call,27.3.10 11:55,27.3.10 11:57,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 2076,Handle Email,11.3.10 12:27,11.3.10 12:28,FL,Customer 1740,iPhone,Referred to Servicer,MaryCase 2076,Handle Case,11.3.10 12:28,11.3.10 12:28,FL,Customer 1740,iPhone,Referred to Servicer,MaryCase 2077,Handle Email,21.3.10 14:13,21.3.10 14:24,FL,Customer 1741,iPhone,Referred to Servicer,SamuilCase 2077,Handle Email,21.3.10 14:25,21.3.10 14:25,FL,Customer 1741,iPhone,Referred to Servicer,SamuilCase 2077,Call Outbound,27.3.10 9:50,27.3.10 9:53,FL,Customer 1741,iPhone,Referred to Servicer,SamuilCase 2078,Inbound Call,29.3.10 10:35,29.3.10 10:41,FL,Customer 1742,MacBook Pro,Product Assistance,SamuilCase 2079,Inbound Call,13.3.10 11:49,13.3.10 11:53,FL,Customer 1743,iPhone,Referred to Servicer,TonCase 2080,Inbound Email,6.3.10 8:45,7.3.10 14:52,FL,Customer 1744,iPhone,Referred to Servicer,MaryCase 2080,Email Outbound,7.3.10 14:54,7.3.10 14:56,FL,Customer 1744,iPhone,Referred to Servicer,MaryCase 2080,Handle Email,7.3.10 14:56,7.3.10 14:56,FL,Customer 1744,iPhone,Referred to Servicer,MaryCase 2081,Inbound Email,11.3.10 16:51,12.3.10 12:18,FL,Customer 1745,iPhone,Product Assistance,MaryCase 2081,Handle Email,12.3.10 12:18,12.3.10 12:19,FL,Customer 1745,iPhone,Product Assistance,MaryCase 2081,Email Outbound,12.3.10 12:19,12.3.10 12:19,FL,Customer 1745,iPhone,Product Assistance,MaryCase 2082,Inbound Call,20.3.10 11:24,20.3.10 11:29,FL,Customer 1746,MacBook Pro,Product Assistance,KennyCase 2083,Inbound Call,4.3.10 6:49,4.3.10 6:53,BL,Customer 1747,MacBook Pro,Product Assistance,MathiasCase 2084,Inbound Call,11.3.10 14:57,11.3.10 15:01,FL,Customer 1748,MacBook Pro,Referred to Servicer,SteffiCase 2084,Inbound Call,12.3.10 6:44,12.3.10 6:46,FL,Customer 1748,MacBook Pro,Referred to Servicer,HelenCase 2084,Inbound Call,12.3.10 6:49,12.3.10 6:49,FL,Customer 1748,MacBook Pro,Referred to Servicer,HenkCase 2085,Inbound Call,20.3.10 8:52,20.3.10 8:53,FL,Customer 1749,MacBook Pro,Referred to Servicer,MaryCase 2086,Inbound Call,8.3.10 10:38,8.3.10 10:41,FL,Customer 1750,MacBook Pro,Referred to Servicer,SusiCase 2087,Inbound Call,25.3.10 16:35,25.3.10 16:40,BL,Customer 1751,iPhone,Referred to Servicer,SteveCase 2088,Inbound Call,12.3.10 16:00,12.3.10 16:02,FL,Customer 1752,MacBook Pro,Referred to Servicer,TonCase 2089,Inbound Call,6.3.10 8:47,6.3.10 8:48,FL,Customer 1753,MacBook Pro,Referred to Servicer,HenkCase 2089,Inbound Call,6.3.10 9:15,6.3.10 9:15,FL,Customer 1753,MacBook Pro,Referred to Servicer,WilCase 2090,Inbound Call,12.3.10 9:57,12.3.10 9:58,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2091,Inbound Call,25.3.10 17:34,25.3.10 17:36,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 2092,Inbound Call,13.3.10 8:52,13.3.10 8:55,FL,Customer 1754,MacBook Pro,Product Assistance,JohanCase 2093,Inbound Call,8.3.10 12:32,8.3.10 12:34,FL,Customer 1343,MacBook Pro,Referred to Servicer,MoniqueCase 2094,Inbound Call,22.3.10 16:31,22.3.10 16:54,FL,Customer 1755,iPhone,Product Assistance,HaroldCase 2094,Inbound Call,22.3.10 17:14,22.3.10 17:26,BL,Customer 1755,iPhone,Product Assistance,SteveCase 2094,Inbound Call,23.3.10 7:57,23.3.10 7:59,FL,Customer 1755,iPhone,Product Assistance,ErikCase 2095,Inbound Call,18.3.10 15:38,18.3.10 15:38,FL,Customer 1756,iPhone,Referred to Servicer,ChristianCase 2096,Inbound Call,26.3.10 9:18,26.3.10 9:19,FL,Customer 1757,MacBook Pro,Product Assistance,JochemCase 2097,Inbound Email,4.3.10 23:14,5.3.10 13:06,FL,Customer 1758,iPhone,Product Assistance,RichardCase 2097,Email Outbound,5.3.10 13:09,5.3.10 13:12,FL,Customer 1758,iPhone,Product Assistance,RichardCase 2097,Email Outbound,5.3.10 13:12,5.3.10 13:14,FL,Customer 1758,iPhone,Product Assistance,RichardCase 2098,Inbound Call,15.3.10 18:02,15.3.10 18:05,FL,Customer 1759,iPhone,Product Assistance,MoniqueCase 2098,Call Outbound,19.3.10 12:48,19.3.10 12:48,FL,Customer 1759,iPhone,Product Assistance,MoniqueCase 2098,Call Outbound,28.3.10 12:52,28.3.10 12:52,FL,Customer 1759,iPhone,Product Assistance,MoniqueCase 2099,Inbound Call,12.3.10 9:21,12.3.10 9:31,FL,Customer 1760,iPhone,Product Assistance,KennyCase 2100,Inbound Call,25.3.10 16:35,25.3.10 16:42,FL,Customer 1761,iPhone,Product Assistance,NancyCase 2100,Call Outbound,27.3.10 12:38,27.3.10 12:39,FL,Customer 1761,iPhone,Product Assistance,NancyCase 2100,Call Outbound,28.3.10 14:04,28.3.10 14:05,FL,Customer 1761,iPhone,Product Assistance,NancyCase 2100,Call Outbound,29.3.10 14:38,29.3.10 14:39,FL,Customer 1761,iPhone,Product Assistance,NancyCase 2101,Inbound Call,11.3.10 16:11,11.3.10 16:14,FL,Customer 1762,iPhone,Product Assistance,NancyCase 2102,Handle Email,19.3.10 13:57,19.3.10 14:06,FL,Customer 1763,iPhone,Product Assistance,SteffiCase 2102,Call Outbound,19.3.10 14:07,19.3.10 14:09,FL,Customer 1763,iPhone,Product Assistance,SteffiCase 2103,Inbound Call,18.3.10 11:38,18.3.10 11:42,FL,Customer 1764,iPhone,Product Assistance,RichardCase 2104,Inbound Call,21.3.10 9:52,21.3.10 10:06,FL,Customer 1765,iPhone,Referred to Servicer,ElenaCase 2105,Inbound Call,28.3.10 8:42,28.3.10 9:05,FL,Customer 1766,iPhone,Product Assistance,SusiCase 2105,Inbound Call,10.4.10 9:03,10.4.10 9:04,FL,Customer 1766,iPhone,Product Assistance,IrenaCase 2106,Inbound Call,11.3.10 8:03,11.3.10 8:05,FL,Customer 1767,iPhone,Referred to Servicer,ErikCase 2107,Inbound Call,22.3.10 9:56,22.3.10 9:57,FL,Customer 1768,iPhone,Referred to Servicer,JohanCase 2108,Inbound Call,11.3.10 11:35,11.3.10 11:37,FL,Customer 1769,MacBook Pro,Product Assistance,MajaCase 2108,Handle Case,8.4.10 12:16,8.4.10 12:17,FL,Customer 1769,MacBook Pro,Product Assistance,MajaCase 2108,Handle Case,10.4.10 13:00,10.4.10 13:01,FL,Customer 1769,MacBook Pro,Product Assistance,MajaCase 2109,Inbound Call,7.3.10 14:55,7.3.10 14:58,FL,Customer 1770,MacBook Pro,Referred to Servicer,AnneCase 2109,Inbound Call,7.3.10 15:29,7.3.10 15:33,BL,Customer 1770,MacBook Pro,Referred to Servicer,SteveCase 2110,Inbound Call,6.3.10 16:10,6.3.10 16:12,FL,Customer 1771,iPhone,Product Assistance,SteffiCase 2110,Inbound Call,12.3.10 11:25,12.3.10 11:37,FL,Customer 1771,iPhone,Product Assistance,ErikCase 2110,Handle Case,12.3.10 11:38,12.3.10 11:39,FL,Customer 1771,iPhone,Product Assistance,DavidCase 2110,Call Outbound,13.3.10 13:29,13.3.10 13:31,FL,Customer 1771,iPhone,Product Assistance,SamuilCase 2110,Handle Case,14.3.10 9:54,14.3.10 9:55,FL,Customer 1771,iPhone,Product Assistance,SamuilCase 2110,Handle Email,18.3.10 11:38,18.3.10 11:46,FL,Customer 1771,iPhone,Product Assistance,SamuilCase 2110,Handle Email,18.3.10 13:28,18.3.10 13:31,FL,Customer 1771,iPhone,Product Assistance,SamuilCase 2110,Handle Case,18.3.10 14:06,18.3.10 14:06,FL,Customer 1771,iPhone,Product Assistance,DavidCase 2110,Call Outbound,22.4.10 14:02,22.4.10 14:05,FL,Customer 1771,iPhone,Product Assistance,JochemCase 2111,Inbound Call,21.3.10 16:45,21.3.10 16:51,BL,Customer 1772,MacBook Pro,Product Assistance,SteveCase 2111,Handle Case,28.3.10 14:29,28.3.10 14:30,BL,Customer 1772,MacBook Pro,Product Assistance,SteveCase 2111,Handle Case,28.3.10 14:30,28.3.10 14:30,BL,Customer 1772,MacBook Pro,Product Assistance,SteveCase 2112,Inbound Call,19.3.10 12:41,19.3.10 12:44,FL,Customer 1773,iPhone,Referred to Servicer,MichaelCase 2113,Inbound Call,12.3.10 8:13,12.3.10 8:14,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 2114,Inbound Call,18.3.10 9:35,18.3.10 9:37,FL,Customer 1774,iPhone,Product Assistance,JohanCase 2115,Inbound Email,11.3.10 11:01,11.3.10 11:25,FL,Customer 1775,iPhone,Referred to Servicer,SusiCase 2115,Handle Email,11.3.10 11:25,11.3.10 11:27,FL,Customer 1775,iPhone,Referred to Servicer,SusiCase 2115,Email Outbound,11.3.10 11:27,11.3.10 11:28,FL,Customer 1775,iPhone,Referred to Servicer,SusiCase 2116,Inbound Call,29.3.10 11:58,29.3.10 12:01,FL,Customer 1776,MacBook Pro,Product Assistance,HenkCase 2117,Inbound Call,28.3.10 14:38,28.3.10 14:40,FL,Customer 1777,MacBook Pro,Referred to Servicer,MichaelCase 2117,Inbound Call,29.3.10 10:47,29.3.10 10:47,FL,Customer 1777,MacBook Pro,Referred to Servicer,WilCase 2118,Inbound Call,14.3.10 15:58,14.3.10 16:04,BL,Customer 1778,iPhone,Product Assistance,SteveCase 2118,Handle Case,22.3.10 13:42,22.3.10 13:43,BL,Customer 1778,iPhone,Product Assistance,SteveCase 2119,Inbound Email,15.3.10 23:07,18.3.10 14:26,FL,Customer 1779,MacBook Pro,Product Assistance,WilCase 2119,Handle Email,18.3.10 14:26,18.3.10 14:32,FL,Customer 1779,MacBook Pro,Product Assistance,WilCase 2119,Email Outbound,18.3.10 14:32,18.3.10 14:32,FL,Customer 1779,MacBook Pro,Product Assistance,WilCase 2120,Inbound Call,13.3.10 12:50,13.3.10 12:52,FL,Customer 1780,MacBook Pro,Referred to Servicer,IrenaCase 2120,Handle Case,13.3.10 13:00,13.3.10 13:00,FL,Customer 1780,MacBook Pro,Referred to Servicer,IrenaCase 2120,Inbound Call,13.3.10 16:34,13.3.10 16:40,FL,Customer 1780,MacBook Pro,Referred to Servicer,MaryCase 2121,Inbound Call,5.3.10 13:00,5.3.10 13:02,FL,Customer 1781,iPhone,Referred to Servicer,JohanCase 2122,Inbound Call,25.3.10 9:05,25.3.10 9:12,FL,Customer 1782,iPhone,Referred to Servicer,ElenaCase 2123,Inbound Call,13.3.10 11:38,13.3.10 11:40,FL,Customer 1783,MacBook Pro,Referred to Servicer,ClarkCase 2123,Inbound Call,13.3.10 14:02,13.3.10 14:03,FL,Customer 1783,MacBook Pro,Referred to Servicer,AnneCase 2124,Inbound Call,14.3.10 9:29,14.3.10 9:32,FL,Customer 1784,MacBook Pro,Referred to Servicer,KarenCase 2124,Inbound Call,3.4.10 8:28,3.4.10 8:34,BL,Customer 1784,MacBook Pro,Referred to Servicer,MathiasCase 2125,Inbound Call,4.3.10 10:10,4.3.10 10:18,FL,Customer 1785,MacBook Pro,Referred to Servicer,FredCase 2125,Inbound Call,4.3.10 16:33,4.3.10 16:36,BL,Customer 1785,MacBook Pro,Referred to Servicer,SteveCase 2126,Inbound Call,20.3.10 13:48,20.3.10 13:52,FL,Customer 1786,MacBook Pro,Referred to Servicer,NancyCase 2126,Inbound Call,20.3.10 16:43,20.3.10 16:45,FL,Customer 1786,MacBook Pro,Referred to Servicer,NancyCase 2126,Handle Case,21.3.10 9:11,21.3.10 9:14,BL,Customer 1786,MacBook Pro,Referred to Servicer,MathiasCase 2127,Inbound Call,11.3.10 8:39,11.3.10 8:41,FL,Customer 3,iPhone,Referred to Servicer,KarenCase 2128,Inbound Call,28.3.10 8:21,28.3.10 8:49,FL,Customer 1787,iPhone,Referred to Servicer,FredCase 2129,Inbound Call,5.3.10 9:05,5.3.10 9:17,FL,Customer 1788,iPhone,Product Assistance,KennyCase 2130,Inbound Call,2.3.10 12:12,2.3.10 12:14,FL,Customer 1789,MacBook Pro,Referred to Servicer,IrenaCase 2130,Handle Case,4.3.10 9:59,4.3.10 10:00,BL,Customer 1789,MacBook Pro,Referred to Servicer,MathiasCase 2131,Inbound Call,11.3.10 14:28,11.3.10 14:33,BL,Customer 1790,iPhone,Product Assistance,SteveCase 2131,Inbound Call,2.4.10 9:29,2.4.10 9:33,FL,Customer 1790,iPhone,Product Assistance,IrenaCase 2132,Handle Email,18.3.10 11:41,18.3.10 11:43,FL,Customer 1791,MacBook Pro,Referred to Servicer,HenkCase 2132,Handle Email,18.3.10 11:49,18.3.10 11:49,FL,Customer 1791,MacBook Pro,Referred to Servicer,HenkCase 2133,Inbound Call,22.3.10 9:14,22.3.10 9:14,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 2134,Handle Email,15.3.10 12:22,15.3.10 12:26,FL,Customer 1792,iPhone,Product Assistance,RichardCase 2134,Call Outbound,15.3.10 12:26,15.3.10 12:26,FL,Customer 1792,iPhone,Product Assistance,RichardCase 2135,Inbound Call,13.3.10 9:27,13.3.10 9:32,FL,Customer 1793,iPhone,Referred to Servicer,ErikCase 2136,Handle Case,20.3.10 10:56,20.3.10 11:21,FL,Customer 1794,iPhone,Referred to Servicer,SamuilCase 2136,Handle Case,20.3.10 11:26,20.3.10 11:26,FL,Customer 1794,iPhone,Referred to Servicer,SamuilCase 2137,Inbound Call,29.3.10 15:22,29.3.10 15:23,FL,Customer 1795,MacBook Pro,Product Assistance,JochemCase 2137,Inbound Call,12.4.10 11:18,12.4.10 11:23,FL,Customer 1795,MacBook Pro,Product Assistance,JohanCase 2137,Handle Case,12.4.10 11:23,12.4.10 11:31,FL,Customer 1795,MacBook Pro,Product Assistance,JohanCase 2137,Handle Case,12.4.10 11:51,12.4.10 11:51,FL,Customer 1795,MacBook Pro,Product Assistance,DavidCase 2137,Call Outbound,15.4.10 12:21,15.4.10 12:23,FL,Customer 1795,MacBook Pro,Product Assistance,JohanCase 2137,Inbound Call,15.4.10 15:41,15.4.10 15:42,FL,Customer 1795,MacBook Pro,Product Assistance,MoniqueCase 2138,Inbound Call,27.3.10 11:52,27.3.10 11:53,FL,Customer 1796,MacBook Pro,Referred to Servicer,IrenaCase 2139,Inbound Call,20.3.10 18:04,20.3.10 18:09,FL,Customer 1797,MacBook Pro,Referred to Servicer,TonCase 2140,Inbound Call,18.3.10 7:57,18.3.10 8:06,FL,Customer 1798,iPhone,Product Assistance,FredCase 2140,Inbound Call,18.3.10 17:46,18.3.10 17:56,BL,Customer 1798,iPhone,Product Assistance,SteveCase 2141,Inbound Call,26.3.10 16:55,26.3.10 16:56,FL,Customer 1799,MacBook Pro,Referred to Servicer,NancyCase 2142,Inbound Call,5.3.10 13:41,5.3.10 13:42,FL,Customer 3,iPhone,Product Assistance,RachelCase 2142,Handle Case,12.3.10 12:14,12.3.10 12:14,FL,Customer 3,iPhone,Product Assistance,RachelCase 2143,Inbound Call,28.3.10 8:31,28.3.10 8:34,FL,Customer 1800,iPhone,Product Assistance,HelenCase 2143,Inbound Call,4.4.10 8:35,4.4.10 8:38,FL,Customer 1800,iPhone,Product Assistance,SusiCase 2144,Inbound Call,13.3.10 16:58,13.3.10 16:58,BL,Customer 1801,iPhone,Product Assistance,SteveCase 2145,Inbound Call,5.3.10 13:43,5.3.10 13:45,FL,Customer 1802,iPhone,Product Assistance,RachelCase 2145,Email Outbound,5.3.10 13:46,5.3.10 13:47,FL,Customer 1802,iPhone,Product Assistance,RachelCase 2145,Handle Case,12.3.10 12:14,12.3.10 12:14,FL,Customer 1802,iPhone,Product Assistance,RachelCase 2146,Inbound Call,4.3.10 16:19,4.3.10 16:20,FL,Customer 3,iPhone,Product Assistance,JochemCase 2147,Inbound Email,6.3.10 9:33,7.3.10 14:25,FL,Customer 1803,MacBook Pro,Product Assistance,MaryCase 2147,Email Outbound,7.3.10 14:27,7.3.10 14:35,FL,Customer 1803,MacBook Pro,Product Assistance,MaryCase 2147,Handle Email,7.3.10 14:35,7.3.10 14:35,FL,Customer 1803,MacBook Pro,Product Assistance,MaryCase 2148,Inbound Email,11.3.10 19:55,12.3.10 15:51,FL,Customer 1804,MacBook Pro,Product Assistance,MaryCase 2148,Email Outbound,12.3.10 16:05,12.3.10 16:06,FL,Customer 1804,MacBook Pro,Product Assistance,MaryCase 2148,Handle Email,12.3.10 16:06,12.3.10 16:06,FL,Customer 1804,MacBook Pro,Product Assistance,MaryCase 2148,Handle Case,13.3.10 8:24,13.3.10 8:28,FL,Customer 1804,MacBook Pro,Product Assistance,MaryCase 2148,Handle Case,13.3.10 8:30,13.3.10 8:30,FL,Customer 1804,MacBook Pro,Product Assistance,MaryCase 2149,Inbound Call,5.3.10 14:59,5.3.10 15:00,FL,Customer 1805,iPhone,Product Assistance,JochemCase 2150,Inbound Call,6.3.10 15:45,6.3.10 15:54,FL,Customer 1806,iPhone,Product Assistance,SteffiCase 2151,Inbound Call,28.3.10 16:36,28.3.10 16:47,FL,Customer 1807,iPhone,Product Assistance,BarbaraCase 2152,Inbound Call,5.3.10 13:21,5.3.10 13:23,FL,Customer 1808,iPhone,Referred to Servicer,AnneCase 2153,Inbound Call,21.3.10 9:52,21.3.10 9:55,FL,Customer 1809,MacBook Pro,Product Assistance,JochemCase 2154,Inbound Email,10.3.10 17:48,11.3.10 10:16,FL,Customer 1810,iPhone,Product Assistance,SusiCase 2154,Email Outbound,11.3.10 10:32,11.3.10 10:49,FL,Customer 1810,iPhone,Product Assistance,SusiCase 2154,Email Outbound,11.3.10 10:49,11.3.10 10:49,FL,Customer 1810,iPhone,Product Assistance,SusiCase 2154,Email Outbound,11.3.10 10:51,11.3.10 10:51,FL,Customer 1810,iPhone,Product Assistance,SusiCase 2155,Inbound Call,14.3.10 9:07,14.3.10 9:10,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2156,Inbound Call,15.3.10 15:25,15.3.10 15:26,FL,Customer 3,iPhone,Product Assistance,KarenCase 2157,Inbound Call,20.3.10 17:56,20.3.10 17:59,FL,Customer 3,iPhone,Referred to Servicer,TonCase 2158,Inbound Email,22.3.10 9:26,25.3.10 11:20,FL,Customer 1811,iPhone,Referred to Servicer,SamuilCase 2158,Email Outbound,25.3.10 11:23,25.3.10 11:24,FL,Customer 1811,iPhone,Referred to Servicer,SamuilCase 2158,Handle Email,25.3.10 11:24,25.3.10 11:24,FL,Customer 1811,iPhone,Referred to Servicer,SamuilCase 2159,Inbound Call,4.3.10 13:23,4.3.10 13:38,FL,Customer 1812,iPhone,Product Assistance,SamuilCase 2160,Inbound Call,12.3.10 14:01,12.3.10 14:04,FL,Customer 1813,iPhone,Referred to Servicer,NancyCase 2161,Inbound Call,19.3.10 9:06,19.3.10 9:07,FL,Customer 1814,iPhone,Product Assistance,JohanCase 2161,Call Outbound,19.3.10 9:10,19.3.10 9:12,FL,Customer 1814,iPhone,Product Assistance,HenkCase 2162,Inbound Call,4.3.10 7:52,4.3.10 8:03,FL,Customer 1815,iPhone,Referred to Servicer,SusiCase 2163,Inbound Call,15.3.10 10:02,15.3.10 10:03,FL,Customer 1816,iPhone,Referred to Servicer,HenkCase 2164,Inbound Call,11.3.10 9:57,11.3.10 10:01,FL,Customer 1817,iPhone,Referred to Servicer,HenkCase 2164,Handle Case,15.3.10 12:51,15.3.10 12:53,FL,Customer 1817,iPhone,Referred to Servicer,HaroldCase 2164,Handle Case,18.3.10 14:39,18.3.10 14:40,FL,Customer 1817,iPhone,Referred to Servicer,DavidCase 2164,Call Outbound,8.4.10 14:26,8.4.10 14:29,FL,Customer 1817,iPhone,Referred to Servicer,KarenCase 2164,Call Outbound,15.4.10 11:20,15.4.10 11:22,FL,Customer 1817,iPhone,Referred to Servicer,KarenCase 2164,Call Outbound,16.4.10 10:52,16.4.10 10:56,FL,Customer 1817,iPhone,Referred to Servicer,KarenCase 2164,Call Outbound,22.4.10 15:28,22.4.10 15:31,FL,Customer 1817,iPhone,Referred to Servicer,KarenCase 2164,Call Outbound,23.4.10 12:53,23.4.10 12:56,FL,Customer 1817,iPhone,Referred to Servicer,KarenCase 2164,Inbound Call,23.4.10 13:48,23.4.10 13:49,FL,Customer 1817,iPhone,Referred to Servicer,NancyCase 2165,Inbound Call,12.3.10 8:31,12.3.10 8:32,FL,Customer 3,iPhone,Product Assistance,WilCase 2166,Inbound Call,21.3.10 11:10,21.3.10 11:11,FL,Customer 1818,iPhone,Product Assistance,MaryCase 2166,Handle Case,21.3.10 14:48,21.3.10 14:50,FL,Customer 1818,iPhone,Product Assistance,MaryCase 2167,Call Outbound,21.3.10 10:06,21.3.10 10:06,FL,Customer 1819,MacBook Pro,Product Assistance,JochemCase 2167,Call Outbound,21.3.10 10:11,21.3.10 10:15,FL,Customer 1819,MacBook Pro,Product Assistance,JochemCase 2168,Inbound Call,8.3.10 8:21,8.3.10 8:23,FL,Customer 1820,iPhone,Referred to Servicer,JohanCase 2169,Inbound Call,20.3.10 16:19,20.3.10 16:26,FL,Customer 1821,MacBook Pro,Referred to Servicer,TonCase 2170,Inbound Call,5.3.10 8:46,5.3.10 8:54,FL,Customer 1822,MacBook Pro,Referred to Servicer,RichardCase 2170,Inbound Call,5.3.10 16:24,5.3.10 16:41,FL,Customer 1822,MacBook Pro,Referred to Servicer,SteffiCase 2170,Handle Case,6.3.10 6:51,6.3.10 6:52,BL,Customer 1822,MacBook Pro,Referred to Servicer,MathiasCase 2171,Inbound Call,21.3.10 16:40,21.3.10 16:41,FL,Customer 1823,iPhone,Product Assistance,MoniqueCase 2172,Inbound Call,13.3.10 12:22,13.3.10 12:28,FL,Customer 1824,iPhone,Referred to Servicer,TonCase 2173,Inbound Call,26.3.10 14:22,26.3.10 14:23,FL,Customer 1825,MacBook Pro,Referred to Servicer,WilCase 2173,Inbound Call,26.3.10 14:45,26.3.10 14:56,FL,Customer 1825,MacBook Pro,Referred to Servicer,MichaelCase 2173,Handle Case,27.3.10 7:42,27.3.10 7:48,BL,Customer 1825,MacBook Pro,Referred to Servicer,MathiasCase 2174,Inbound Call,11.3.10 9:55,11.3.10 10:03,FL,Customer 1826,iPhone,Product Assistance,RichardCase 2175,Inbound Call,28.3.10 12:18,28.3.10 12:23,FL,Customer 1827,iPhone,Referred to Servicer,JohanCase 2176,Inbound Call,27.3.10 11:43,27.3.10 11:49,FL,Customer 1828,iPhone,Product Assistance,ChristianCase 2177,Inbound Call,6.3.10 16:43,6.3.10 16:46,BL,Customer 1829,MacBook Pro,Referred to Servicer,SteveCase 2178,Inbound Call,21.3.10 17:00,21.3.10 17:04,FL,Customer 1830,MacBook Pro,Referred to Servicer,KarenCase 2178,Inbound Call,21.3.10 18:00,21.3.10 18:10,FL,Customer 1830,MacBook Pro,Referred to Servicer,MoniqueCase 2178,Handle Case,21.3.10 18:13,21.3.10 18:14,FL,Customer 1830,MacBook Pro,Referred to Servicer,MoniqueCase 2178,Handle Case,22.3.10 8:46,22.3.10 8:53,BL,Customer 1830,MacBook Pro,Referred to Servicer,MathiasCase 2178,Inbound Call,25.3.10 17:50,25.3.10 17:51,FL,Customer 1830,MacBook Pro,Referred to Servicer,MoniqueCase 2179,Inbound Call,12.3.10 17:04,12.3.10 17:38,FL,Customer 1831,MacBook Pro,Product Assistance,TonCase 2179,Call Outbound,18.3.10 9:31,18.3.10 9:46,FL,Customer 1831,MacBook Pro,Product Assistance,TonCase 2179,Handle Case,18.3.10 9:46,18.3.10 9:47,FL,Customer 1831,MacBook Pro,Product Assistance,TonCase 2180,Inbound Email,16.3.10 11:23,18.3.10 14:57,FL,Customer 1832,MacBook Pro,Referred to Servicer,WilCase 2180,Handle Email,18.3.10 14:57,18.3.10 14:59,FL,Customer 1832,MacBook Pro,Referred to Servicer,WilCase 2180,Email Outbound,18.3.10 14:59,18.3.10 15:00,FL,Customer 1832,MacBook Pro,Referred to Servicer,WilCase 2181,Inbound Call,29.3.10 11:38,29.3.10 11:40,FL,Customer 1833,MacBook Pro,Referred to Servicer,TonCase 2182,Inbound Call,15.3.10 16:20,15.3.10 16:26,BL,Customer 1834,MacBook Pro,Product Assistance,SteveCase 2183,Inbound Call,12.3.10 15:36,12.3.10 15:37,FL,Customer 1835,iPhone,Product Assistance,MoniqueCase 2184,Inbound Call,5.3.10 9:00,5.3.10 9:03,FL,Customer 1836,MacBook Pro,Referred to Servicer,IrenaCase 2185,Inbound Call,25.3.10 7:48,25.3.10 7:57,FL,Customer 1837,iPhone,Referred to Servicer,FredCase 2185,Inbound Call,25.3.10 8:39,25.3.10 8:39,FL,Customer 1837,iPhone,Referred to Servicer,FredCase 2186,Inbound Call,6.3.10 7:20,6.3.10 7:24,FL,Customer 1838,MacBook Pro,Referred to Servicer,IrenaCase 2187,Inbound Call,30.3.10 10:48,30.3.10 11:02,FL,Customer 1839,MacBook Pro,Product Assistance,SusiCase 2188,Inbound Call,5.3.10 8:38,5.3.10 8:40,FL,Customer 1840,iPhone,Product Assistance,PatrickCase 2189,Inbound Call,23.3.10 10:26,23.3.10 10:27,FL,Customer 3,MacBook Pro,Product Assistance,MoniqueCase 2190,Inbound Call,12.3.10 12:01,12.3.10 12:19,FL,Customer 1841,MacBook Pro,Referred to Servicer,RichardCase 2191,Inbound Call,5.3.10 11:50,5.3.10 12:04,FL,Customer 1842,MacBook Pro,Product Assistance,KennyCase 2191,Handle Case,6.3.10 10:51,6.3.10 11:13,FL,Customer 1842,MacBook Pro,Product Assistance,KennyCase 2192,Inbound Call,22.3.10 9:36,22.3.10 9:43,FL,Customer 1843,iPhone,Product Assistance,SusiCase 2193,Inbound Call,11.3.10 9:20,11.3.10 9:21,FL,Customer 1844,iPhone,Referred to Servicer,JochemCase 2194,Inbound Call,28.3.10 14:04,28.3.10 14:06,FL,Customer 1845,iPhone,Referred to Servicer,AnneCase 2195,Inbound Email,5.3.10 12:04,5.3.10 12:50,FL,Customer 1846,iPhone,Product Assistance,RichardCase 2195,Call Outbound,5.3.10 12:51,5.3.10 12:57,FL,Customer 1846,iPhone,Product Assistance,RichardCase 2195,Inbound Email,5.3.10 13:01,5.3.10 13:01,FL,Customer 1846,iPhone,Product Assistance,RichardCase 2195,Email Outbound,5.3.10 13:01,5.3.10 13:03,FL,Customer 1846,iPhone,Product Assistance,RichardCase 2196,Inbound Call,18.3.10 9:06,18.3.10 9:07,FL,Customer 1847,iPhone,Referred to Servicer,DavidCase 2197,Inbound Call,26.3.10 9:36,26.3.10 9:47,FL,Customer 390,iPhone,Referred to Servicer,SteffiCase 2197,Inbound Call,3.4.10 18:04,3.4.10 18:07,FL,Customer 390,iPhone,Referred to Servicer,MoniqueCase 2197,Inbound Call,4.4.10 14:05,4.4.10 14:06,FL,Customer 390,iPhone,Referred to Servicer,MoniqueCase 2198,Inbound Call,22.3.10 10:21,22.3.10 10:31,FL,Customer 1848,MacBook Pro,Referred to Servicer,SteffiCase 2199,Inbound Email,13.3.10 8:03,15.3.10 8:30,FL,Customer 1849,iPhone,Referred to Servicer,SamuilCase 2199,Call Outbound,15.3.10 8:34,15.3.10 8:34,FL,Customer 1849,iPhone,Referred to Servicer,SamuilCase 2199,Inbound Email,15.3.10 8:35,15.3.10 8:35,FL,Customer 1849,iPhone,Referred to Servicer,SamuilCase 2199,Handle Email,15.3.10 8:36,15.3.10 8:36,FL,Customer 1849,iPhone,Referred to Servicer,SamuilCase 2199,Handle Email,15.3.10 12:40,15.3.10 12:41,FL,Customer 1849,iPhone,Referred to Servicer,RichardCase 2199,Call Outbound,15.3.10 12:50,15.3.10 12:52,FL,Customer 1849,iPhone,Referred to Servicer,RichardCase 2200,Inbound Call,13.3.10 17:00,13.3.10 17:07,BL,Customer 1850,iPhone,Referred to Servicer,SteveCase 2201,Inbound Email,29.3.10 10:09,1.4.10 14:01,FL,Customer 1851,MacBook Pro,Product Assistance,ChristianCase 2201,Inbound Email,1.4.10 14:28,1.4.10 14:28,FL,Customer 1851,MacBook Pro,Product Assistance,ChristianCase 2201,Call Outbound,1.4.10 14:28,1.4.10 14:28,FL,Customer 1851,MacBook Pro,Product Assistance,ChristianCase 2201,Handle Case,1.4.10 14:28,1.4.10 14:29,FL,Customer 1851,MacBook Pro,Product Assistance,ChristianCase 2202,Inbound Call,22.3.10 12:33,22.3.10 12:35,FL,Customer 1852,iPhone,Product Assistance,TonCase 2203,Inbound Call,20.3.10 16:07,20.3.10 16:08,FL,Customer 1853,iPhone,Product Assistance,ClarkCase 2204,Inbound Call,11.3.10 7:56,11.3.10 7:57,FL,Customer 1854,iPhone,Referred to Servicer,MajaCase 2205,Inbound Call,21.3.10 12:01,21.3.10 12:02,FL,Customer 3,iPhone,Product Assistance,KarenCase 2206,Inbound Call,26.3.10 10:05,26.3.10 10:06,FL,Customer 3,iPhone,Product Assistance,KarenCase 2207,Inbound Call,26.3.10 8:21,26.3.10 8:26,FL,Customer 1855,iPhone,Product Assistance,MaryCase 2208,Inbound Call,15.3.10 10:02,15.3.10 10:05,FL,Customer 1856,iPhone,Product Assistance,IrenaCase 2209,Inbound Call,22.3.10 7:34,22.3.10 7:41,FL,Customer 1857,iPhone,Product Assistance,JohanCase 2210,Inbound Call,26.3.10 15:51,26.3.10 15:52,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 2211,Inbound Call,14.3.10 11:07,14.3.10 11:08,FL,Customer 1858,MacBook Pro,Referred to Servicer,ChristianCase 2212,Inbound Call,20.3.10 11:07,20.3.10 11:08,FL,Customer 3,iPhone,Product Assistance,MajaCase 2213,Inbound Call,18.3.10 14:35,18.3.10 14:39,FL,Customer 1859,MacBook Pro,Referred to Servicer,NancyCase 2213,Handle Case,19.3.10 7:43,19.3.10 7:44,BL,Customer 1859,MacBook Pro,Referred to Servicer,MathiasCase 2213,Inbound Call,20.3.10 15:23,20.3.10 15:23,FL,Customer 1859,MacBook Pro,Referred to Servicer,NancyCase 2214,Inbound Call,6.3.10 14:51,6.3.10 14:53,FL,Customer 1860,iPhone,Referred to Servicer,WilCase 2215,Inbound Call,28.3.10 7:05,28.3.10 7:11,FL,Customer 1861,iPhone,Product Assistance,HelenCase 2216,Inbound Call,11.3.10 9:24,11.3.10 9:25,FL,Customer 3,iPhone,Product Assistance,JochemCase 2217,Inbound Call,21.3.10 11:43,21.3.10 11:44,FL,Customer 1862,iPhone,Product Assistance,TonCase 2218,Inbound Call,27.3.10 16:19,27.3.10 16:20,FL,Customer 1863,MacBook Pro,Referred to Servicer,NancyCase 2218,Inbound Call,27.3.10 16:56,27.3.10 17:04,FL,Customer 1863,MacBook Pro,Referred to Servicer,SteffiCase 2219,Inbound Call,20.3.10 17:34,20.3.10 17:40,FL,Customer 1864,iPhone,Referred to Servicer,MichaelCase 2219,Inbound Call,23.4.10 12:16,23.4.10 12:19,FL,Customer 1864,iPhone,Referred to Servicer,MajaCase 2220,Inbound Call,4.3.10 12:46,4.3.10 12:56,FL,Customer 1865,iPhone,Product Assistance,SusiCase 2221,Inbound Email,14.3.10 11:18,14.3.10 12:46,FL,Customer 1866,iPhone,Product Assistance,RichardCase 2221,Call Outbound,14.3.10 13:00,14.3.10 13:05,FL,Customer 1866,iPhone,Product Assistance,RichardCase 2221,Inbound Email,14.3.10 13:08,14.3.10 13:08,FL,Customer 1866,iPhone,Product Assistance,RichardCase 2221,Email Outbound,14.3.10 13:08,14.3.10 13:09,FL,Customer 1866,iPhone,Product Assistance,RichardCase 2221,Handle Email,20.3.10 6:20,20.3.10 6:23,FL,Customer 1866,iPhone,Product Assistance,SamuilCase 2222,Inbound Call,27.3.10 8:44,27.3.10 8:53,FL,Customer 1867,MacBook Pro,Product Assistance,KennyCase 2223,Inbound Call,12.3.10 10:02,12.3.10 10:05,FL,Customer 1868,iPhone,Product Assistance,WilCase 2224,Inbound Call,19.3.10 12:22,19.3.10 12:24,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 2225,Handle Email,6.3.10 14:59,6.3.10 15:01,FL,Customer 1869,MacBook Pro,Product Assistance,JochemCase 2225,Handle Email,6.3.10 15:05,6.3.10 15:05,FL,Customer 1869,MacBook Pro,Product Assistance,JochemCase 2225,Handle Email,13.3.10 6:17,13.3.10 6:20,FL,Customer 1869,MacBook Pro,Product Assistance,SamuilCase 2225,Handle Email,13.3.10 6:26,13.3.10 6:26,FL,Customer 1869,MacBook Pro,Product Assistance,SamuilCase 2225,Handle Email,14.3.10 9:07,14.3.10 9:11,FL,Customer 1869,MacBook Pro,Product Assistance,SamuilCase 2225,Handle Case,15.3.10 10:05,15.3.10 10:08,FL,Customer 1869,MacBook Pro,Product Assistance,AshleyCase 2225,Handle Email,20.3.10 10:33,20.3.10 10:34,FL,Customer 1869,MacBook Pro,Product Assistance,SamuilCase 2225,Call Outbound,20.3.10 10:37,20.3.10 10:38,FL,Customer 1869,MacBook Pro,Product Assistance,SamuilCase 2226,Inbound Call,18.3.10 17:12,18.3.10 17:16,FL,Customer 1870,MacBook Pro,Referred to Servicer,HaroldCase 2227,Inbound Call,13.3.10 11:39,13.3.10 11:52,FL,Customer 1871,iPhone,Product Assistance,SusiCase 2228,Inbound Call,21.3.10 11:49,21.3.10 11:51,FL,Customer 1872,iPhone,Product Assistance,KarenCase 2229,Inbound Call,12.3.10 17:44,12.3.10 17:45,FL,Customer 1873,iPhone,Product Assistance,MoniqueCase 2230,Inbound Call,29.3.10 10:04,29.3.10 10:06,FL,Customer 1874,MacBook Pro,Referred to Servicer,JohanCase 2231,Inbound Call,21.3.10 12:30,21.3.10 12:38,FL,Customer 1875,iPhone,Product Assistance,SusiCase 2232,Inbound Call,20.3.10 13:30,20.3.10 13:32,FL,Customer 1876,iPhone,Referred to Servicer,WilCase 2232,Inbound Call,20.3.10 15:53,20.3.10 15:55,FL,Customer 1876,iPhone,Referred to Servicer,MichaelCase 2233,Inbound Call,26.3.10 11:36,26.3.10 11:38,FL,Customer 1877,MacBook Pro,Product Assistance,ElenaCase 2234,Inbound Email,1.3.10 1:05,4.3.10 8:24,FL,Customer 1878,iPhone,Product Assistance,SamuilCase 2234,Handle Email,4.3.10 8:25,4.3.10 11:20,FL,Customer 1878,iPhone,Product Assistance,SamuilCase 2234,Email Outbound,4.3.10 11:21,4.3.10 11:22,FL,Customer 1878,iPhone,Product Assistance,SamuilCase 2234,Handle Case,4.3.10 11:23,4.3.10 11:23,FL,Customer 1878,iPhone,Product Assistance,SamuilCase 2235,Inbound Call,13.3.10 16:52,13.3.10 16:58,FL,Customer 1879,MacBook Pro,Referred to Servicer,TonCase 2236,Inbound Call,14.3.10 13:57,14.3.10 13:59,FL,Customer 1880,iPhone,Referred to Servicer,BarbaraCase 2237,Inbound Email,16.3.10 19:33,18.3.10 16:01,FL,Customer 1881,MacBook Pro,Product Assistance,MaryCase 2237,Handle Email,18.3.10 16:01,18.3.10 16:05,FL,Customer 1881,MacBook Pro,Product Assistance,MaryCase 2237,Email Outbound,18.3.10 16:05,18.3.10 16:05,FL,Customer 1881,MacBook Pro,Product Assistance,MaryCase 2237,Inbound Email,18.3.10 16:44,19.3.10 12:24,FL,Customer 1881,MacBook Pro,Product Assistance,JochemCase 2237,Call Outbound,19.3.10 12:26,19.3.10 12:30,FL,Customer 1881,MacBook Pro,Product Assistance,JochemCase 2237,Email Outbound,19.3.10 12:30,19.3.10 12:34,FL,Customer 1881,MacBook Pro,Product Assistance,JochemCase 2237,Email Outbound,19.3.10 12:34,19.3.10 12:35,FL,Customer 1881,MacBook Pro,Product Assistance,JochemCase 2238,Inbound Call,12.3.10 8:50,12.3.10 8:53,FL,Customer 1882,MacBook Pro,Referred to Servicer,FredCase 2238,Handle Case,14.3.10 7:59,14.3.10 8:00,BL,Customer 1882,MacBook Pro,Referred to Servicer,MathiasCase 2239,Inbound Email,6.3.10 18:25,8.3.10 8:15,FL,Customer 1883,iPhone,Product Assistance,MaryCase 2239,Email Outbound,8.3.10 8:16,8.3.10 8:19,FL,Customer 1883,iPhone,Product Assistance,MaryCase 2239,Handle Email,8.3.10 8:19,8.3.10 8:19,FL,Customer 1883,iPhone,Product Assistance,MaryCase 2240,Inbound Call,20.3.10 11:15,20.3.10 11:16,FL,Customer 1884,MacBook Pro,Referred to Servicer,SusiCase 2240,Handle Case,20.3.10 11:16,20.3.10 11:17,FL,Customer 1884,MacBook Pro,Referred to Servicer,SusiCase 2241,Inbound Email,4.3.10 21:44,6.3.10 12:35,FL,Customer 1885,iPhone,Referred to Servicer,MaryCase 2241,Call Outbound,6.3.10 12:37,6.3.10 12:37,FL,Customer 1885,iPhone,Referred to Servicer,MaryCase 2241,Email Outbound,6.3.10 12:37,6.3.10 12:41,FL,Customer 1885,iPhone,Referred to Servicer,MaryCase 2241,Handle Email,6.3.10 12:41,6.3.10 12:41,FL,Customer 1885,iPhone,Referred to Servicer,MaryCase 2242,Inbound Call,19.3.10 11:27,19.3.10 11:32,FL,Customer 1886,iPhone,Product Assistance,PatrickCase 2243,Inbound Call,6.3.10 10:51,6.3.10 10:56,FL,Customer 1887,MacBook Pro,Product Assistance,ErikCase 2243,Call Outbound,12.3.10 10:00,12.3.10 10:00,FL,Customer 1887,MacBook Pro,Product Assistance,ErikCase 2243,Call Outbound,18.3.10 11:59,18.3.10 12:02,FL,Customer 1887,MacBook Pro,Product Assistance,ErikCase 2243,Call Outbound,29.3.10 11:53,29.3.10 11:55,FL,Customer 1887,MacBook Pro,Product Assistance,ErikCase 2244,Inbound Call,14.3.10 15:02,14.3.10 15:04,FL,Customer 3,MacBook Pro,Product Assistance,AnneCase 2245,Inbound Call,13.3.10 11:55,13.3.10 11:57,BL,Customer 1888,iPhone,Product Assistance,MathiasCase 2246,Handle Case,25.3.10 13:13,25.3.10 13:22,FL,Customer 1889,iPhone,Product Assistance,SamuilCase 2246,Handle Case,25.3.10 13:27,25.3.10 13:27,FL,Customer 1889,iPhone,Product Assistance,SamuilCase 2247,Inbound Call,2.3.10 8:23,2.3.10 8:24,FL,Customer 1890,MacBook Pro,Referred to Servicer,JohanCase 2248,Inbound Call,13.3.10 16:42,13.3.10 16:56,BL,Customer 1891,iPhone,Product Assistance,SteveCase 2248,Handle Case,15.3.10 14:46,15.3.10 14:46,BL,Customer 1891,iPhone,Product Assistance,SteveCase 2249,Inbound Email,11.3.10 9:09,11.3.10 10:04,FL,Customer 1892,iPhone,Product Assistance,SamuilCase 2249,Inbound Email,11.3.10 10:05,11.3.10 10:05,FL,Customer 1892,iPhone,Product Assistance,SamuilCase 2249,Email Outbound,11.3.10 10:05,11.3.10 10:05,FL,Customer 1892,iPhone,Product Assistance,SamuilCase 2250,Inbound Call,26.3.10 17:46,26.3.10 17:49,FL,Customer 1893,MacBook Pro,Product Assistance,MoniqueCase 2251,Inbound Call,7.3.10 10:04,7.3.10 10:05,FL,Customer 1894,MacBook Pro,Referred to Servicer,ErikCase 2251,Inbound Call,7.3.10 10:08,7.3.10 10:08,FL,Customer 1894,MacBook Pro,Referred to Servicer,ErikCase 2251,Inbound Call,21.3.10 11:47,21.3.10 11:56,FL,Customer 1894,MacBook Pro,Referred to Servicer,ErikCase 2252,Inbound Call,26.3.10 8:00,26.3.10 8:06,FL,Customer 1895,iPhone,Referred to Servicer,IrenaCase 2252,Handle Case,26.3.10 10:47,26.3.10 10:49,FL,Customer 1895,iPhone,Referred to Servicer,HaroldCase 2252,Inbound Call,26.3.10 12:39,26.3.10 12:42,FL,Customer 1895,iPhone,Referred to Servicer,IrenaCase 2253,Inbound Call,13.3.10 9:14,13.3.10 9:18,FL,Customer 1896,MacBook Pro,Referred to Servicer,AnneCase 2253,Inbound Call,13.3.10 11:07,13.3.10 11:09,FL,Customer 1896,MacBook Pro,Referred to Servicer,KennyCase 2253,Inbound Call,18.3.10 13:15,18.3.10 13:20,FL,Customer 1896,MacBook Pro,Referred to Servicer,WilCase 2254,Inbound Call,14.3.10 8:14,14.3.10 8:17,FL,Customer 1897,iPhone,Product Assistance,MajaCase 2254,Inbound Call,14.3.10 12:21,14.3.10 12:30,FL,Customer 1897,iPhone,Product Assistance,MajaCase 2254,Handle Case,14.3.10 14:41,14.3.10 14:46,FL,Customer 1897,iPhone,Product Assistance,RossCase 2254,Handle Case,5.4.10 12:23,5.4.10 12:26,FL,Customer 1897,iPhone,Product Assistance,MajaCase 2254,Handle Case,5.4.10 12:26,5.4.10 12:27,FL,Customer 1897,iPhone,Product Assistance,MajaCase 2254,Handle Case,5.4.10 12:39,5.4.10 12:40,FL,Customer 1897,iPhone,Product Assistance,MajaCase 2255,Inbound Call,19.3.10 8:59,19.3.10 9:01,FL,Customer 1898,iPhone,Product Assistance,KarenCase 2256,Inbound Call,21.3.10 15:22,21.3.10 15:26,FL,Customer 1899,iPhone,Referred to Servicer,ClarkCase 2257,Inbound Call,15.3.10 6:26,15.3.10 6:30,FL,Customer 1900,iPhone,Referred to Servicer,HelenCase 2258,Inbound Call,15.3.10 8:52,15.3.10 9:02,FL,Customer 1901,iPhone,Product Assistance,RichardCase 2258,Handle Case,15.3.10 13:02,15.3.10 13:04,FL,Customer 1901,iPhone,Product Assistance,HaroldCase 2258,Handle Case,18.3.10 14:45,18.3.10 14:45,FL,Customer 1901,iPhone,Product Assistance,DavidCase 2258,Call Outbound,8.4.10 15:11,8.4.10 15:13,FL,Customer 1901,iPhone,Product Assistance,KarenCase 2259,Inbound Call,11.3.10 10:41,11.3.10 10:42,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 2260,Inbound Call,13.3.10 17:35,13.3.10 17:36,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2261,Inbound Call,18.3.10 12:03,18.3.10 12:04,FL,Customer 1902,iPhone,Referred to Servicer,ChristianCase 2261,Handle Case,18.3.10 14:47,18.3.10 14:47,FL,Customer 1902,iPhone,Referred to Servicer,ChristianCase 2262,Inbound Call,22.3.10 7:14,22.3.10 7:30,FL,Customer 1903,MacBook Pro,Referred to Servicer,KennyCase 2262,Handle Case,26.3.10 6:21,26.3.10 6:25,BL,Customer 1903,MacBook Pro,Referred to Servicer,MathiasCase 2263,Inbound Call,11.3.10 8:46,11.3.10 8:51,FL,Customer 1904,iPhone,Product Assistance,RichardCase 2264,Inbound Call,20.3.10 16:14,20.3.10 16:21,FL,Customer 1905,iPhone,Referred to Servicer,ClarkCase 2264,Handle Case,25.3.10 11:17,25.3.10 11:19,BL,Customer 1905,iPhone,Referred to Servicer,MathiasCase 2264,Call Outbound,25.3.10 14:56,25.3.10 15:01,FL,Customer 1905,iPhone,Referred to Servicer,ClarkCase 2264,Inbound Call,26.3.10 8:29,26.3.10 8:35,FL,Customer 1905,iPhone,Referred to Servicer,FredCase 2264,Handle Case,27.3.10 9:43,27.3.10 9:51,BL,Customer 1905,iPhone,Referred to Servicer,MathiasCase 2265,Inbound Call,2.3.10 8:31,2.3.10 8:36,FL,Customer 1906,iPhone,Referred to Servicer,JohanCase 2265,Inbound Call,2.3.10 8:50,2.3.10 8:55,FL,Customer 1906,iPhone,Referred to Servicer,MichaelCase 2265,Inbound Call,2.3.10 10:22,2.3.10 10:26,FL,Customer 1906,iPhone,Referred to Servicer,IrenaCase 2266,Inbound Call,12.3.10 14:35,12.3.10 14:37,FL,Customer 1907,iPhone,Product Assistance,NancyCase 2267,Inbound Call,27.3.10 15:30,27.3.10 15:48,FL,Customer 1908,iPhone,Product Assistance,WilCase 2268,Inbound Call,14.3.10 10:42,14.3.10 10:50,FL,Customer 1909,MacBook Pro,Referred to Servicer,RichardCase 2269,Inbound Call,11.3.10 7:46,11.3.10 7:47,FL,Customer 1910,MacBook Pro,Referred to Servicer,WilCase 2270,Inbound Call,22.3.10 10:23,22.3.10 10:31,FL,Customer 1911,MacBook Pro,Referred to Servicer,JohanCase 2270,Inbound Call,25.3.10 9:52,25.3.10 10:01,FL,Customer 1911,MacBook Pro,Referred to Servicer,ChristianCase 2271,Inbound Call,20.3.10 10:19,20.3.10 10:25,FL,Customer 171,iPhone,Referred to Servicer,RichardCase 2272,Inbound Call,4.3.10 13:52,4.3.10 13:54,BL,Customer 1912,iPhone,Referred to Servicer,SteveCase 2273,Inbound Call,5.3.10 17:24,5.3.10 17:35,FL,Customer 1913,iPhone,Product Assistance,TonCase 2273,Inbound Call,6.3.10 10:49,6.3.10 11:06,FL,Customer 1913,iPhone,Product Assistance,TonCase 2273,Handle Case,6.3.10 12:03,6.3.10 12:03,FL,Customer 1913,iPhone,Product Assistance,AshleyCase 2273,Handle Case,6.3.10 15:10,6.3.10 15:12,FL,Customer 1913,iPhone,Product Assistance,TonCase 2273,Handle Case,7.3.10 7:33,7.3.10 7:34,FL,Customer 1913,iPhone,Product Assistance,RossCase 2273,Handle Case,18.3.10 9:19,18.3.10 9:20,FL,Customer 1913,iPhone,Product Assistance,RossCase 2273,Handle Case,18.3.10 13:33,18.3.10 13:55,FL,Customer 1913,iPhone,Product Assistance,TonCase 2273,Handle Case,18.3.10 14:49,18.3.10 14:49,FL,Customer 1913,iPhone,Product Assistance,RossCase 2273,Handle Case,17.4.10 13:25,17.4.10 13:26,FL,Customer 1913,iPhone,Product Assistance,RossCase 2274,Inbound Email,15.3.10 10:59,15.3.10 14:27,FL,Customer 1914,MacBook Pro,Product Assistance,SamuilCase 2274,Email Outbound,15.3.10 14:30,15.3.10 14:31,FL,Customer 1914,MacBook Pro,Product Assistance,SamuilCase 2274,Email Outbound,15.3.10 14:31,15.3.10 14:37,FL,Customer 1914,MacBook Pro,Product Assistance,SamuilCase 2275,Inbound Call,21.3.10 9:17,21.3.10 9:20,FL,Customer 1915,iPhone,Product Assistance,MajaCase 2276,Inbound Call,5.3.10 9:34,5.3.10 9:38,FL,Customer 1916,MacBook Pro,Product Assistance,IrenaCase 2277,Inbound Call,30.3.10 9:18,30.3.10 9:19,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 2278,Inbound Call,5.3.10 17:50,5.3.10 17:51,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 2279,Inbound Call,21.3.10 7:46,21.3.10 7:47,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 2280,Inbound Call,5.3.10 14:45,5.3.10 14:46,FL,Customer 1917,MacBook Pro,Referred to Servicer,MoniqueCase 2281,Inbound Call,5.3.10 10:16,5.3.10 10:22,FL,Customer 1918,iPhone,Product Assistance,SusiCase 2282,Inbound Call,27.3.10 8:57,27.3.10 9:04,FL,Customer 1919,iPhone,Product Assistance,KennyCase 2283,Inbound Call,28.3.10 16:00,28.3.10 16:06,FL,Customer 1920,iPhone,Referred to Servicer,SteffiCase 2284,Inbound Call,11.3.10 15:37,11.3.10 15:40,FL,Customer 295,MacBook Pro,Referred to Servicer,ClarkCase 2284,Inbound Call,11.3.10 15:46,11.3.10 15:47,FL,Customer 295,MacBook Pro,Referred to Servicer,MaryCase 2285,Handle Email,2.4.10 14:43,2.4.10 14:49,FL,Customer 1921,iPhone,Product Assistance,JochemCase 2285,Handle Email,2.4.10 14:54,2.4.10 14:54,FL,Customer 1921,iPhone,Product Assistance,JochemCase 2286,Inbound Call,6.3.10 12:11,6.3.10 12:13,FL,Customer 1922,MacBook Pro,Referred to Servicer,JohanCase 2287,Inbound Call,4.3.10 14:03,4.3.10 14:35,FL,Customer 1923,MacBook Pro,Product Assistance,TonCase 2287,Handle Case,6.3.10 10:32,6.3.10 10:34,FL,Customer 1923,MacBook Pro,Product Assistance,HaroldCase 2287,Handle Case,7.3.10 7:49,7.3.10 7:49,FL,Customer 1923,MacBook Pro,Product Assistance,DavidCase 2287,Call Outbound,27.3.10 13:02,27.3.10 13:06,FL,Customer 1923,MacBook Pro,Product Assistance,KarenCase 2288,Inbound Call,11.3.10 12:22,11.3.10 12:24,FL,Customer 1924,iPhone,Product Assistance,MajaCase 2289,Inbound Call,5.3.10 8:38,5.3.10 8:39,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2290,Inbound Email,21.3.10 17:38,22.3.10 11:36,FL,Customer 1925,iPhone,Product Assistance,SamuilCase 2290,Email Outbound,22.3.10 11:40,22.3.10 11:41,FL,Customer 1925,iPhone,Product Assistance,SamuilCase 2290,Email Outbound,22.3.10 11:41,22.3.10 11:42,FL,Customer 1925,iPhone,Product Assistance,SamuilCase 2291,Inbound Call,18.3.10 8:55,18.3.10 8:56,FL,Customer 1926,MacBook Pro,Product Assistance,IrenaCase 2292,Handle Email,25.3.10 11:45,25.3.10 11:46,FL,Customer 1927,iPhone,Product Assistance,JochemCase 2292,Handle Email,25.3.10 11:50,25.3.10 11:50,FL,Customer 1927,iPhone,Product Assistance,JochemCase 2293,Inbound Call,11.3.10 14:29,11.3.10 14:34,FL,Customer 1928,MacBook Pro,Referred to Servicer,ChristianCase 2294,Inbound Call,28.3.10 16:04,28.3.10 16:05,FL,Customer 1929,MacBook Pro,Product Assistance,AnneCase 2295,Handle Email,11.3.10 12:45,11.3.10 13:05,FL,Customer 1930,MacBook Pro,Referred to Servicer,SteffiCase 2295,Handle Email,11.3.10 13:07,11.3.10 13:07,FL,Customer 1930,MacBook Pro,Referred to Servicer,SteffiCase 2296,Inbound Call,4.3.10 10:31,4.3.10 10:34,FL,Customer 1931,MacBook Pro,Referred to Servicer,ErikCase 2296,Inbound Call,7.3.10 11:06,7.3.10 11:06,FL,Customer 1931,MacBook Pro,Referred to Servicer,KarenCase 2297,Inbound Call,4.3.10 6:19,4.3.10 6:20,FL,Customer 1932,iPhone,Product Assistance,SamuilCase 2297,Inbound Call,6.3.10 16:13,6.3.10 16:16,FL,Customer 1932,iPhone,Product Assistance,JochemCase 2298,Inbound Call,8.3.10 12:01,8.3.10 12:03,FL,Customer 3,iPhone,Product Assistance,AnneCase 2299,Inbound Call,4.3.10 14:37,4.3.10 14:40,FL,Customer 1933,iPhone,Referred to Servicer,TonCase 2300,Inbound Call,13.3.10 11:46,13.3.10 12:05,FL,Customer 1934,MacBook Pro,Product Assistance,KennyCase 2301,Inbound Call,21.3.10 10:13,21.3.10 10:15,FL,Customer 1935,MacBook Pro,Referred to Servicer,SusiCase 2302,Inbound Call,27.3.10 15:56,27.3.10 16:00,FL,Customer 1936,MacBook Pro,Referred to Servicer,HaroldCase 2302,Inbound Call,28.3.10 16:12,28.3.10 16:14,FL,Customer 1936,MacBook Pro,Referred to Servicer,BarbaraCase 2303,Inbound Email,25.3.10 18:21,26.3.10 11:05,FL,Customer 1937,iPhone,Product Assistance,SusiCase 2303,Email Outbound,26.3.10 11:07,26.3.10 11:09,FL,Customer 1937,iPhone,Product Assistance,SusiCase 2303,Email Outbound,26.3.10 11:09,26.3.10 11:10,FL,Customer 1937,iPhone,Product Assistance,SusiCase 2304,Inbound Call,7.3.10 7:29,7.3.10 7:35,FL,Customer 1938,MacBook Pro,Referred to Servicer,KennyCase 2305,Inbound Call,25.3.10 8:09,25.3.10 8:10,FL,Customer 1939,iPhone,Referred to Servicer,SamuilCase 2306,Inbound Call,29.3.10 10:45,29.3.10 10:48,FL,Customer 1940,MacBook Pro,Referred to Servicer,HenkCase 2307,Inbound Call,13.3.10 15:17,13.3.10 15:23,BL,Customer 1941,iPhone,Referred to Servicer,SteveCase 2308,Inbound Call,13.3.10 7:42,13.3.10 7:44,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 2309,Inbound Call,13.3.10 17:47,13.3.10 17:57,FL,Customer 1942,iPhone,Referred to Servicer,AnneCase 2309,Call Outbound,14.3.10 13:32,14.3.10 13:33,FL,Customer 1942,iPhone,Referred to Servicer,AnneCase 2310,Inbound Call,27.3.10 9:00,27.3.10 9:02,FL,Customer 1943,iPhone,Referred to Servicer,WilCase 2311,Inbound Call,15.3.10 12:19,15.3.10 12:20,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 2312,Inbound Call,5.3.10 9:00,5.3.10 9:02,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 2313,Inbound Call,30.3.10 14:10,30.3.10 14:14,FL,Customer 1944,iPhone,Referred to Servicer,MaryCase 2314,Inbound Call,16.3.10 12:27,16.3.10 12:28,FL,Customer 3,iPhone,Product Assistance,DavidCase 2315,Inbound Call,28.3.10 7:14,28.3.10 7:17,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 2316,Inbound Call,18.3.10 11:45,18.3.10 11:47,FL,Customer 1945,iPhone,Referred to Servicer,WilCase 2317,Inbound Call,21.3.10 9:52,21.3.10 9:54,FL,Customer 3,iPhone,Product Assistance,KennyCase 2318,Inbound Call,4.3.10 10:37,4.3.10 10:42,FL,Customer 1946,MacBook Pro,Referred to Servicer,ErikCase 2319,Inbound Call,8.3.10 11:54,8.3.10 11:56,FL,Customer 1947,iPhone,Product Assistance,AnneCase 2320,Inbound Call,4.3.10 8:32,4.3.10 8:34,FL,Customer 1948,MacBook Pro,Product Assistance,JohanCase 2321,Inbound Email,17.3.10 18:52,19.3.10 11:03,FL,Customer 1949,MacBook Pro,Product Assistance,JochemCase 2321,Handle Email,19.3.10 11:03,19.3.10 11:17,FL,Customer 1949,MacBook Pro,Product Assistance,JochemCase 2321,Email Outbound,19.3.10 11:20,19.3.10 11:23,FL,Customer 1949,MacBook Pro,Product Assistance,JochemCase 2321,Handle Case,19.3.10 11:23,19.3.10 11:23,FL,Customer 1949,MacBook Pro,Product Assistance,JochemCase 2322,Inbound Call,5.3.10 9:02,5.3.10 9:09,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 2323,Inbound Call,25.3.10 8:07,25.3.10 8:08,FL,Customer 1950,MacBook Pro,Product Assistance,DavidCase 2323,Inbound Call,25.3.10 15:58,25.3.10 16:00,FL,Customer 1950,MacBook Pro,Product Assistance,HaroldCase 2324,Inbound Call,19.3.10 17:36,19.3.10 17:37,FL,Customer 1951,iPhone,Product Assistance,BarbaraCase 2325,Inbound Call,19.3.10 10:59,19.3.10 11:01,FL,Customer 1952,MacBook Pro,Referred to Servicer,SusiCase 2325,Inbound Call,19.3.10 11:22,19.3.10 11:23,FL,Customer 1952,MacBook Pro,Referred to Servicer,SteffiCase 2326,Inbound Email,25.3.10 17:01,26.3.10 12:00,FL,Customer 1953,iPhone,Product Assistance,JochemCase 2326,Email Outbound,26.3.10 12:01,26.3.10 12:04,FL,Customer 1953,iPhone,Product Assistance,JochemCase 2326,Handle Email,26.3.10 12:05,26.3.10 12:05,FL,Customer 1953,iPhone,Product Assistance,JochemCase 2326,Handle Case,4.4.10 11:46,4.4.10 11:46,FL,Customer 1953,iPhone,Product Assistance,JochemCase 2327,Handle Email,25.3.10 12:04,25.3.10 12:06,FL,Customer 1954,iPhone,Product Assistance,JochemCase 2327,Call Outbound,25.3.10 12:08,25.3.10 12:09,FL,Customer 1954,iPhone,Product Assistance,JochemCase 2328,Inbound Call,12.3.10 13:19,12.3.10 13:23,FL,Customer 1955,iPhone,Referred to Servicer,KarenCase 2329,Inbound Call,13.3.10 12:35,13.3.10 12:37,FL,Customer 1956,MacBook Pro,Referred to Servicer,IrenaCase 2330,Handle Email,18.3.10 13:05,18.3.10 13:16,FL,Customer 1957,iPhone,Product Assistance,SteffiCase 2330,Call Outbound,18.3.10 13:17,18.3.10 13:18,FL,Customer 1957,iPhone,Product Assistance,SteffiCase 2331,Inbound Call,8.3.10 11:56,8.3.10 11:58,FL,Customer 3,iPhone,Product Assistance,IrenaCase 2332,Inbound Call,26.3.10 12:37,26.3.10 12:42,FL,Customer 1958,iPhone,Referred to Servicer,NancyCase 2333,Inbound Call,5.3.10 13:36,5.3.10 13:38,FL,Customer 1959,iPhone,Referred to Servicer,AnneCase 2334,Inbound Call,25.3.10 9:05,25.3.10 9:06,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 2335,Inbound Call,4.3.10 8:23,4.3.10 8:26,FL,Customer 1960,iPhone,Referred to Servicer,JohanCase 2336,Inbound Call,28.3.10 12:37,28.3.10 12:42,FL,Customer 1961,iPhone,Referred to Servicer,NancyCase 2336,Inbound Call,9.4.10 17:56,9.4.10 17:58,FL,Customer 1961,iPhone,Referred to Servicer,MoniqueCase 2336,Inbound Call,9.4.10 18:01,9.4.10 18:02,FL,Customer 1961,iPhone,Referred to Servicer,MoniqueCase 2336,Inbound Call,9.4.10 18:03,9.4.10 18:06,FL,Customer 1961,iPhone,Referred to Servicer,MichaelCase 2337,Inbound Call,5.3.10 8:36,5.3.10 8:37,FL,Customer 1962,iPhone,Referred to Servicer,MajaCase 2338,Inbound Call,21.3.10 9:14,21.3.10 9:16,FL,Customer 1963,iPhone,Product Assistance,JochemCase 2339,Inbound Call,18.3.10 8:09,18.3.10 8:13,FL,Customer 1964,MacBook Pro,Product Assistance,ErikCase 2339,Inbound Call,4.4.10 15:23,4.4.10 15:25,FL,Customer 1964,MacBook Pro,Product Assistance,ChristianCase 2339,Inbound Call,9.4.10 17:07,9.4.10 17:12,BL,Customer 1964,MacBook Pro,Product Assistance,SteveCase 2339,Inbound Call,18.4.10 17:40,18.4.10 17:42,FL,Customer 1964,MacBook Pro,Product Assistance,ChristianCase 2339,Inbound Call,19.4.10 15:01,19.4.10 15:08,FL,Customer 1964,MacBook Pro,Product Assistance,SteffiCase 2340,Inbound Call,13.3.10 7:36,13.3.10 7:39,FL,Customer 1965,MacBook Pro,Product Assistance,SusiCase 2341,Inbound Call,19.3.10 15:17,19.3.10 15:24,FL,Customer 1966,MacBook Pro,Product Assistance,JochemCase 2342,Handle Email,25.3.10 14:38,25.3.10 14:39,FL,Customer 1967,MacBook Pro,Referred to Servicer,MaryCase 2342,Handle Email,25.3.10 14:45,25.3.10 14:45,FL,Customer 1967,MacBook Pro,Referred to Servicer,MaryCase 2342,Handle Case,26.3.10 9:12,26.3.10 9:22,BL,Customer 1967,MacBook Pro,Referred to Servicer,MathiasCase 2342,Inbound Call,27.3.10 11:46,27.3.10 11:53,FL,Customer 1967,MacBook Pro,Referred to Servicer,MichaelCase 2343,Inbound Call,15.3.10 14:59,15.3.10 15:00,FL,Customer 1968,MacBook Pro,Referred to Servicer,KarenCase 2343,Handle Case,18.3.10 8:02,18.3.10 8:04,BL,Customer 1968,MacBook Pro,Referred to Servicer,MathiasCase 2343,Inbound Call,18.3.10 11:13,18.3.10 11:16,FL,Customer 1968,MacBook Pro,Referred to Servicer,ErikCase 2343,Inbound Call,27.3.10 11:09,27.3.10 11:11,FL,Customer 1968,MacBook Pro,Referred to Servicer,TonCase 2343,Inbound Call,27.3.10 14:59,27.3.10 14:59,FL,Customer 1968,MacBook Pro,Referred to Servicer,TonCase 2343,Inbound Call,27.3.10 14:59,27.3.10 15:10,FL,Customer 1968,MacBook Pro,Referred to Servicer,TonCase 2343,Inbound Call,28.3.10 15:49,28.3.10 15:57,FL,Customer 1968,MacBook Pro,Referred to Servicer,MichaelCase 2344,Inbound Call,9.3.10 7:25,9.3.10 7:35,FL,Customer 1969,iPhone,Product Assistance,SamuilCase 2344,Inbound Call,9.3.10 9:37,9.3.10 9:43,FL,Customer 1969,iPhone,Product Assistance,HaroldCase 2344,Handle Case,15.3.10 10:03,15.3.10 10:09,BL,Customer 1969,iPhone,Product Assistance,MathiasCase 2344,Handle Case,15.3.10 10:46,15.3.10 10:49,FL,Customer 1969,iPhone,Product Assistance,HaroldCase 2344,Handle Case,15.3.10 13:05,15.3.10 13:06,FL,Customer 1969,iPhone,Product Assistance,HaroldCase 2345,Inbound Call,13.3.10 9:03,13.3.10 9:05,FL,Customer 1970,MacBook Pro,Referred to Servicer,ClarkCase 2346,Inbound Email,2.3.10 7:01,5.3.10 11:35,FL,Customer 1971,iPhone,Product Assistance,SamuilCase 2346,Email Outbound,5.3.10 11:38,5.3.10 11:50,FL,Customer 1971,iPhone,Product Assistance,SamuilCase 2346,Handle Email,5.3.10 11:51,5.3.10 11:51,FL,Customer 1971,iPhone,Product Assistance,SamuilCase 2347,Inbound Call,5.3.10 9:15,5.3.10 9:25,FL,Customer 1972,iPhone,Referred to Servicer,RichardCase 2348,Inbound Call,4.3.10 16:16,4.3.10 16:18,FL,Customer 1973,iPhone,Referred to Servicer,ChristianCase 2349,Inbound Call,6.3.10 9:02,6.3.10 9:03,FL,Customer 1974,MacBook Pro,Product Assistance,HenkCase 2350,Inbound Call,25.3.10 11:36,25.3.10 11:38,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 2351,Inbound Call,7.3.10 8:14,7.3.10 8:16,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2352,Inbound Call,13.3.10 17:08,13.3.10 17:14,FL,Customer 1975,iPhone,Referred to Servicer,BarbaraCase 2353,Inbound Email,17.3.10 8:44,19.3.10 6:48,FL,Customer 1976,iPhone,Product Assistance,SamuilCase 2353,Email Outbound,19.3.10 6:53,19.3.10 6:57,FL,Customer 1976,iPhone,Product Assistance,SamuilCase 2353,Handle Email,19.3.10 6:57,19.3.10 6:57,FL,Customer 1976,iPhone,Product Assistance,SamuilCase 2354,Inbound Call,12.3.10 9:48,12.3.10 9:53,FL,Customer 1977,iPhone,Product Assistance,JohanCase 2355,Inbound Call,11.3.10 9:17,11.3.10 9:20,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 2356,Inbound Call,6.3.10 15:25,6.3.10 15:28,FL,Customer 1978,iPhone,Product Assistance,MoniqueCase 2357,Inbound Call,18.3.10 14:41,18.3.10 14:43,FL,Customer 1979,MacBook Pro,Product Assistance,MichaelCase 2358,Inbound Call,22.3.10 8:23,22.3.10 8:24,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 2359,Inbound Call,25.3.10 7:56,25.3.10 8:06,FL,Customer 1980,iPhone,Referred to Servicer,ElenaCase 2360,Inbound Call,12.3.10 7:56,12.3.10 7:57,FL,Customer 1981,iPhone,Product Assistance,WilCase 2360,Inbound Call,12.3.10 7:58,12.3.10 8:04,FL,Customer 1981,iPhone,Product Assistance,DavidCase 2361,Handle Email,11.3.10 10:04,11.3.10 10:05,FL,Customer 1982,iPhone,Product Assistance,JochemCase 2361,Handle Email,11.3.10 10:07,11.3.10 10:07,FL,Customer 1982,iPhone,Product Assistance,JochemCase 2361,Call Outbound,11.3.10 11:57,11.3.10 11:57,FL,Customer 1982,iPhone,Product Assistance,JochemCase 2361,Call Outbound,11.3.10 12:01,11.3.10 12:02,FL,Customer 1982,iPhone,Product Assistance,JochemCase 2362,Inbound Email,31.3.10 21:45,3.4.10 14:27,FL,Customer 1983,iPhone,Product Assistance,JochemCase 2362,Email Outbound,3.4.10 14:28,3.4.10 14:33,FL,Customer 1983,iPhone,Product Assistance,JochemCase 2362,Handle Email,3.4.10 14:33,3.4.10 14:33,FL,Customer 1983,iPhone,Product Assistance,JochemCase 2363,Inbound Call,29.3.10 9:36,29.3.10 9:39,FL,Customer 3,iPhone,Product Assistance,WilCase 2364,Inbound Call,6.3.10 11:31,6.3.10 11:32,FL,Customer 1984,iPhone,Referred to Servicer,ErikCase 2365,Inbound Call,25.3.10 16:11,25.3.10 16:12,FL,Customer 1985,MacBook Pro,Product Assistance,MoniqueCase 2366,Handle Email,1.4.10 15:05,1.4.10 15:07,FL,Customer 1986,iPhone,Referred to Servicer,JochemCase 2366,Handle Email,1.4.10 15:09,1.4.10 15:09,FL,Customer 1986,iPhone,Referred to Servicer,JochemCase 2367,Inbound Email,27.3.10 11:26,28.3.10 7:47,FL,Customer 1987,MacBook Pro,Product Assistance,SamuilCase 2367,Email Outbound,28.3.10 7:51,28.3.10 7:54,FL,Customer 1987,MacBook Pro,Product Assistance,SamuilCase 2367,Email Outbound,28.3.10 7:54,28.3.10 7:55,FL,Customer 1987,MacBook Pro,Product Assistance,SamuilCase 2368,Inbound Call,5.3.10 14:54,5.3.10 14:56,FL,Customer 1988,iPhone,Referred to Servicer,MichaelCase 2368,Call Outbound,6.3.10 15:05,6.3.10 15:07,FL,Customer 1988,iPhone,Referred to Servicer,MichaelCase 2368,Call Outbound,8.3.10 12:41,8.3.10 12:44,FL,Customer 1988,iPhone,Referred to Servicer,MichaelCase 2368,Handle Case,11.3.10 16:36,11.3.10 16:40,FL,Customer 1988,iPhone,Referred to Servicer,MichaelCase 2368,Inbound Call,20.3.10 16:13,20.3.10 16:19,FL,Customer 1988,iPhone,Referred to Servicer,JochemCase 2368,Email Outbound,20.3.10 16:20,20.3.10 16:21,FL,Customer 1988,iPhone,Referred to Servicer,JochemCase 2368,Call Outbound,21.3.10 14:43,21.3.10 14:46,FL,Customer 1988,iPhone,Referred to Servicer,JochemCase 2368,Handle Case,22.3.10 13:35,22.3.10 13:35,FL,Customer 1988,iPhone,Referred to Servicer,JochemCase 2369,Handle Case,26.3.10 9:36,26.3.10 9:46,FL,Customer 1989,MacBook Pro,Referred to Servicer,MariskaCase 2370,Inbound Call,6.3.10 10:32,6.3.10 10:33,FL,Customer 1990,iPhone,Referred to Servicer,RichardCase 2371,Inbound Call,8.3.10 9:28,8.3.10 9:30,FL,Customer 1991,iPhone,Referred to Servicer,KarenCase 2372,Inbound Call,20.3.10 15:35,20.3.10 15:37,FL,Customer 1992,iPhone,Referred to Servicer,ChristianCase 2373,Inbound Call,16.3.10 11:15,16.3.10 11:19,FL,Customer 1993,iPhone,Referred to Servicer,ClarkCase 2374,Inbound Call,13.3.10 9:23,13.3.10 9:25,FL,Customer 1994,MacBook Pro,Referred to Servicer,AnneCase 2375,Inbound Call,12.3.10 7:25,12.3.10 7:27,FL,Customer 1995,iPhone,Product Assistance,HenkCase 2375,Call Outbound,14.3.10 11:52,14.3.10 11:54,FL,Customer 1995,iPhone,Product Assistance,HenkCase 2375,Call Outbound,19.3.10 11:22,19.3.10 11:28,FL,Customer 1995,iPhone,Product Assistance,HenkCase 2376,Inbound Email,15.3.10 9:33,18.3.10 12:08,FL,Customer 1996,iPhone,Product Assistance,SamuilCase 2376,Call Outbound,18.3.10 12:14,18.3.10 12:14,FL,Customer 1996,iPhone,Product Assistance,SamuilCase 2376,Inbound Email,18.3.10 12:16,18.3.10 12:16,FL,Customer 1996,iPhone,Product Assistance,SamuilCase 2376,Call Outbound,18.3.10 12:16,18.3.10 12:16,FL,Customer 1996,iPhone,Product Assistance,SamuilCase 2377,Inbound Email,7.3.10 21:20,8.3.10 10:50,FL,Customer 1997,iPhone,Product Assistance,MaryCase 2377,Call Outbound,8.3.10 10:51,8.3.10 10:52,FL,Customer 1997,iPhone,Product Assistance,MaryCase 2377,Email Outbound,8.3.10 10:52,8.3.10 10:54,FL,Customer 1997,iPhone,Product Assistance,MaryCase 2377,Handle Email,8.3.10 10:54,8.3.10 10:54,FL,Customer 1997,iPhone,Product Assistance,MaryCase 2378,Inbound Call,14.3.10 18:11,14.3.10 18:12,FL,Customer 1998,iPhone,Referred to Servicer,MoniqueCase 2379,Inbound Call,19.3.10 9:59,19.3.10 10:24,FL,Customer 1999,iPhone,Referred to Servicer,RichardCase 2379,Inbound Call,8.4.10 9:13,8.4.10 9:24,FL,Customer 1999,iPhone,Referred to Servicer,KennyCase 2380,Inbound Call,12.3.10 10:15,12.3.10 10:18,FL,Customer 2000,iPhone,Referred to Servicer,SusiCase 2381,Inbound Call,11.3.10 8:33,11.3.10 8:35,FL,Customer 2001,iPhone,Referred to Servicer,HenkCase 2381,Inbound Call,11.3.10 15:47,11.3.10 15:48,FL,Customer 2001,iPhone,Referred to Servicer,ChristianCase 2382,Inbound Email,19.3.10 19:13,20.3.10 9:15,FL,Customer 2002,iPhone,Referred to Servicer,SamuilCase 2382,Email Outbound,20.3.10 9:22,20.3.10 9:25,FL,Customer 2002,iPhone,Referred to Servicer,SamuilCase 2382,Handle Email,20.3.10 9:25,20.3.10 9:25,FL,Customer 2002,iPhone,Referred to Servicer,SamuilCase 2382,Handle Email,21.3.10 11:00,21.3.10 11:09,FL,Customer 2002,iPhone,Referred to Servicer,SamuilCase 2382,Handle Email,21.3.10 11:11,21.3.10 11:11,FL,Customer 2002,iPhone,Referred to Servicer,SamuilCase 2382,Inbound Call,29.3.10 16:29,29.3.10 16:36,FL,Customer 2002,iPhone,Referred to Servicer,HaroldCase 2383,Inbound Call,21.3.10 10:47,21.3.10 10:48,FL,Customer 2003,MacBook Pro,Product Assistance,IrenaCase 2383,Inbound Call,4.4.10 11:04,4.4.10 11:05,FL,Customer 2003,MacBook Pro,Product Assistance,HenkCase 2384,Inbound Call,28.3.10 14:56,28.3.10 14:59,FL,Customer 2004,iPhone,Referred to Servicer,NancyCase 2385,Inbound Call,7.3.10 9:43,7.3.10 9:44,FL,Customer 2005,iPhone,Referred to Servicer,MajaCase 2386,Inbound Call,6.3.10 15:40,6.3.10 15:42,FL,Customer 2006,iPhone,Product Assistance,MoniqueCase 2387,Inbound Call,5.3.10 7:56,5.3.10 7:58,FL,Customer 3,iPhone,Product Assistance,KennyCase 2388,Inbound Call,20.3.10 13:07,20.3.10 13:08,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 2389,Handle Email,6.3.10 10:13,6.3.10 10:17,FL,Customer 2007,MacBook Pro,Product Assistance,JochemCase 2389,Handle Email,6.3.10 10:27,6.3.10 10:27,FL,Customer 2007,MacBook Pro,Product Assistance,JochemCase 2390,Inbound Call,19.3.10 11:34,19.3.10 11:43,FL,Customer 2008,iPhone,Referred to Servicer,ElenaCase 2391,Inbound Call,14.3.10 9:53,14.3.10 9:54,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 2392,Inbound Email,24.3.10 12:14,26.3.10 6:48,FL,Customer 2009,iPhone,Referred to Servicer,SamuilCase 2392,Email Outbound,26.3.10 6:49,26.3.10 6:51,FL,Customer 2009,iPhone,Referred to Servicer,SamuilCase 2392,Handle Email,26.3.10 6:51,26.3.10 6:51,FL,Customer 2009,iPhone,Referred to Servicer,SamuilCase 2393,Inbound Call,7.3.10 16:02,7.3.10 16:03,FL,Customer 2010,iPhone,Product Assistance,WilCase 2393,Call Outbound,11.3.10 14:23,11.3.10 14:25,FL,Customer 2010,iPhone,Product Assistance,WilCase 2393,Handle Case,14.3.10 11:45,14.3.10 11:45,FL,Customer 2010,iPhone,Product Assistance,WilCase 2393,Inbound Call,16.3.10 9:12,16.3.10 9:13,FL,Customer 2010,iPhone,Product Assistance,KarenCase 2394,Inbound Call,7.3.10 16:02,7.3.10 16:03,FL,Customer 2011,MacBook Pro,Referred to Servicer,JochemCase 2394,Inbound Call,3.4.10 14:45,3.4.10 14:49,BL,Customer 2011,MacBook Pro,Referred to Servicer,SteveCase 2394,Handle Case,4.4.10 7:17,4.4.10 7:19,BL,Customer 2011,MacBook Pro,Referred to Servicer,MathiasCase 2394,Inbound Call,25.4.10 9:05,25.4.10 9:07,FL,Customer 2011,MacBook Pro,Referred to Servicer,WilCase 2394,Handle Case,25.4.10 10:29,25.4.10 10:38,BL,Customer 2011,MacBook Pro,Referred to Servicer,MelanieCase 2395,Inbound Call,27.3.10 17:55,27.3.10 17:56,FL,Customer 3,MacBook Pro,Product Assistance,HaroldCase 2396,Inbound Call,20.3.10 17:34,20.3.10 17:37,FL,Customer 2012,MacBook Pro,Referred to Servicer,JochemCase 2396,Handle Case,21.3.10 9:14,21.3.10 9:16,BL,Customer 2012,MacBook Pro,Referred to Servicer,MathiasCase 2396,Inbound Call,21.3.10 16:00,21.3.10 16:01,FL,Customer 2012,MacBook Pro,Referred to Servicer,KarenCase 2396,Inbound Call,22.3.10 7:26,22.3.10 7:28,FL,Customer 2012,MacBook Pro,Referred to Servicer,SusiCase 2396,Inbound Call,29.3.10 16:46,29.3.10 16:48,FL,Customer 2012,MacBook Pro,Referred to Servicer,TonCase 2396,Handle Case,29.3.10 17:02,29.3.10 17:03,FL,Customer 2012,MacBook Pro,Referred to Servicer,TonCase 2397,Inbound Call,6.3.10 9:27,6.3.10 9:31,FL,Customer 2013,MacBook Pro,Referred to Servicer,AnneCase 2397,Inbound Call,6.3.10 11:32,6.3.10 11:34,FL,Customer 2013,MacBook Pro,Referred to Servicer,HenkCase 2398,Handle Email,27.3.10 12:26,27.3.10 12:27,FL,Customer 2014,MacBook Pro,Referred to Servicer,JochemCase 2398,Handle Email,27.3.10 12:29,27.3.10 12:29,FL,Customer 2014,MacBook Pro,Referred to Servicer,JochemCase 2399,Inbound Call,29.3.10 9:47,29.3.10 9:48,FL,Customer 3,iPhone,Product Assistance,SamuilCase 2400,Inbound Call,4.3.10 11:26,4.3.10 11:27,FL,Customer 2015,iPhone,Referred to Servicer,JohanCase 2401,Inbound Call,30.3.10 9:53,30.3.10 10:02,FL,Customer 2016,MacBook Pro,Referred to Servicer,SusiCase 2402,Inbound Call,5.3.10 10:46,5.3.10 10:48,FL,Customer 2017,iPhone,Product Assistance,KennyCase 2403,Call Outbound,8.3.10 8:17,8.3.10 8:22,FL,Customer 2018,MacBook Pro,Product Assistance,DavidCase 2404,Inbound Call,4.3.10 9:07,4.3.10 9:08,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 2405,Inbound Call,13.3.10 8:44,13.3.10 8:48,FL,Customer 2019,iPhone,Product Assistance,HelenCase 2406,Inbound Call,5.3.10 10:32,5.3.10 10:33,FL,Customer 2020,MacBook Pro,Referred to Servicer,MajaCase 2407,Inbound Call,19.3.10 9:48,19.3.10 9:56,FL,Customer 2021,iPhone,Referred to Servicer,ElenaCase 2408,Inbound Email,25.3.10 23:17,26.3.10 13:40,FL,Customer 2022,iPhone,Referred to Servicer,SamuilCase 2408,Email Outbound,26.3.10 13:46,26.3.10 13:47,FL,Customer 2022,iPhone,Referred to Servicer,SamuilCase 2408,Email Outbound,26.3.10 13:47,26.3.10 13:48,FL,Customer 2022,iPhone,Referred to Servicer,SamuilCase 2408,Call Outbound,1.4.10 9:52,1.4.10 10:12,FL,Customer 2022,iPhone,Referred to Servicer,SteffiCase 2409,Inbound Call,12.3.10 14:45,12.3.10 14:46,FL,Customer 2023,iPhone,Referred to Servicer,KarenCase 2409,Inbound Call,1.4.10 8:01,1.4.10 8:03,FL,Customer 2023,iPhone,Referred to Servicer,IrenaCase 2410,Inbound Email,15.3.10 20:57,18.3.10 14:23,FL,Customer 2024,MacBook Pro,Product Assistance,WilCase 2410,Handle Email,18.3.10 14:23,18.3.10 14:24,FL,Customer 2024,MacBook Pro,Product Assistance,WilCase 2410,Email Outbound,18.3.10 14:24,18.3.10 14:25,FL,Customer 2024,MacBook Pro,Product Assistance,WilCase 2410,Inbound Call,20.3.10 9:33,20.3.10 9:36,FL,Customer 2024,MacBook Pro,Product Assistance,IrenaCase 2411,Inbound Call,7.3.10 8:21,7.3.10 8:22,FL,Customer 2025,iPhone,Product Assistance,MaryCase 2412,Inbound Call,5.3.10 13:22,5.3.10 13:31,FL,Customer 2026,iPhone,Product Assistance,ClarkCase 2412,Call Outbound,5.3.10 16:31,5.3.10 16:31,FL,Customer 2026,iPhone,Product Assistance,ClarkCase 2412,Call Outbound,7.3.10 14:02,7.3.10 14:11,FL,Customer 2026,iPhone,Product Assistance,ClarkCase 2413,Inbound Call,20.3.10 11:40,20.3.10 11:41,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 2414,Inbound Call,12.3.10 10:45,12.3.10 10:46,FL,Customer 2027,iPhone,Referred to Servicer,TonCase 2415,Inbound Call,20.3.10 13:52,20.3.10 13:57,FL,Customer 2028,iPhone,Product Assistance,ClarkCase 2416,Inbound Call,6.3.10 10:27,6.3.10 10:28,FL,Customer 2029,MacBook Pro,Product Assistance,AnneCase 2417,Inbound Call,18.3.10 16:00,18.3.10 16:03,BL,Customer 2030,iPhone,Product Assistance,SteveCase 2418,Inbound Call,4.3.10 15:09,4.3.10 15:09,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 2419,Inbound Call,5.3.10 17:43,5.3.10 17:47,FL,Customer 2031,iPhone,Referred to Servicer,ClarkCase 2420,Inbound Call,7.3.10 6:35,7.3.10 6:37,FL,Customer 2032,MacBook Pro,Referred to Servicer,RichardCase 2421,Inbound Call,19.3.10 15:23,19.3.10 15:24,FL,Customer 2033,iPhone,Referred to Servicer,MoniqueCase 2421,Inbound Call,19.3.10 15:40,19.3.10 15:42,FL,Customer 2033,iPhone,Referred to Servicer,MoniqueCase 2421,Handle Case,25.3.10 12:29,25.3.10 12:30,FL,Customer 2033,iPhone,Referred to Servicer,MoniqueCase 2422,Inbound Call,14.3.10 16:09,14.3.10 16:13,FL,Customer 2034,iPhone,Product Assistance,AnneCase 2422,Call Outbound,15.3.10 11:37,15.3.10 11:40,FL,Customer 2034,iPhone,Product Assistance,AnneCase 2422,Handle Case,15.3.10 12:38,15.3.10 12:39,FL,Customer 2034,iPhone,Product Assistance,MajaCase 2422,Handle Case,5.4.10 12:20,5.4.10 12:20,FL,Customer 2034,iPhone,Product Assistance,MajaCase 2423,Handle Email,27.3.10 12:29,27.3.10 12:31,FL,Customer 2035,MacBook Pro,Product Assistance,JochemCase 2423,Handle Email,27.3.10 12:37,27.3.10 12:37,FL,Customer 2035,MacBook Pro,Product Assistance,JochemCase 2424,Inbound Call,4.3.10 10:19,4.3.10 10:22,FL,Customer 2036,iPhone,Product Assistance,ChristianCase 2424,Inbound Call,5.3.10 11:00,5.3.10 11:02,FL,Customer 2036,iPhone,Product Assistance,IrenaCase 2424,Handle Case,5.3.10 11:54,5.3.10 11:58,BL,Customer 2036,iPhone,Product Assistance,StephanieCase 2424,Handle Case,6.3.10 12:51,6.3.10 12:52,BL,Customer 2036,iPhone,Product Assistance,MeganCase 2424,Handle Case,7.3.10 12:32,7.3.10 12:32,BL,Customer 2036,iPhone,Product Assistance,StephanieCase 2425,Inbound Call,28.3.10 15:25,28.3.10 15:26,FL,Customer 2037,iPhone,Referred to Servicer,WilCase 2426,Inbound Call,13.3.10 6:25,13.3.10 6:26,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 2427,Inbound Call,12.3.10 9:42,12.3.10 9:51,FL,Customer 2038,MacBook Pro,Referred to Servicer,KennyCase 2427,Handle Case,13.3.10 7:13,13.3.10 7:16,BL,Customer 2038,MacBook Pro,Referred to Servicer,MathiasCase 2428,Handle Email,11.3.10 13:13,11.3.10 13:15,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2428,Handle Email,11.3.10 13:21,11.3.10 13:21,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2428,Call Outbound,12.3.10 12:07,12.3.10 12:08,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2428,Inbound Call,12.3.10 13:44,12.3.10 13:50,FL,Customer 2039,iPhone,Referred to Servicer,WilCase 2428,Call Outbound,12.3.10 13:57,12.3.10 14:05,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2428,Inbound Call,12.3.10 14:06,12.3.10 14:46,FL,Customer 2039,iPhone,Referred to Servicer,WilCase 2428,Handle Case,13.3.10 11:58,13.3.10 14:30,BL,Customer 2039,iPhone,Referred to Servicer,MarianneCase 2428,Handle Case,13.3.10 14:31,13.3.10 14:31,BL,Customer 2039,iPhone,Referred to Servicer,MarianneCase 2428,Handle Case,14.3.10 9:50,14.3.10 9:54,FL,Customer 2039,iPhone,Referred to Servicer,TonCase 2428,Call Outbound,14.3.10 9:58,14.3.10 10:07,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2429,Inbound Call,4.3.10 15:33,4.3.10 15:34,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2430,Inbound Call,5.3.10 11:31,5.3.10 12:01,FL,Customer 2040,iPhone,Referred to Servicer,TonCase 2430,Inbound Call,5.3.10 12:29,5.3.10 12:40,FL,Customer 2040,iPhone,Referred to Servicer,TonCase 2430,Inbound Call,5.3.10 17:53,5.3.10 17:58,FL,Customer 2040,iPhone,Referred to Servicer,NancyCase 2430,Handle Case,6.3.10 16:09,6.3.10 16:14,FL,Customer 2040,iPhone,Referred to Servicer,NancyCase 2431,Inbound Call,26.3.10 12:51,26.3.10 12:55,FL,Customer 2041,iPhone,Referred to Servicer,SteffiCase 2432,Inbound Call,13.3.10 8:46,13.3.10 8:48,FL,Customer 2042,iPhone,Referred to Servicer,KennyCase 2433,Inbound Call,12.3.10 10:00,12.3.10 10:01,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 2434,Inbound Call,5.3.10 17:22,5.3.10 17:24,FL,Customer 2043,iPhone,Referred to Servicer,MoniqueCase 2434,Inbound Call,3.4.10 11:49,3.4.10 11:57,FL,Customer 2043,iPhone,Referred to Servicer,ElenaCase 2435,Inbound Call,18.3.10 7:40,18.3.10 7:41,FL,Customer 2044,iPhone,Referred to Servicer,MajaCase 2436,Inbound Call,16.3.10 13:50,16.3.10 13:52,FL,Customer 2045,MacBook Pro,Referred to Servicer,WilCase 2437,Inbound Call,18.3.10 13:23,18.3.10 13:24,FL,Customer 2046,iPhone,Referred to Servicer,KarenCase 2438,Inbound Email,1.3.10 11:17,6.3.10 8:42,FL,Customer 2047,MacBook Pro,Product Assistance,MaryCase 2438,Call Outbound,6.3.10 8:43,6.3.10 8:43,FL,Customer 2047,MacBook Pro,Product Assistance,MaryCase 2438,Email Outbound,6.3.10 8:44,6.3.10 8:51,FL,Customer 2047,MacBook Pro,Product Assistance,MaryCase 2438,Email Outbound,6.3.10 8:51,6.3.10 8:52,FL,Customer 2047,MacBook Pro,Product Assistance,MaryCase 2439,Inbound Call,4.3.10 15:45,4.3.10 15:46,FL,Customer 2048,iPhone,Referred to Servicer,TonCase 2440,Inbound Call,22.3.10 15:27,22.3.10 15:28,FL,Customer 3,MacBook Pro,Product Assistance,MaryCase 2441,Inbound Call,26.3.10 8:46,26.3.10 8:47,FL,Customer 2049,iPhone,Product Assistance,MaryCase 2442,Inbound Email,10.3.10 10:42,12.3.10 10:09,FL,Customer 2050,iPhone,Product Assistance,SamuilCase 2442,Call Outbound,12.3.10 10:11,12.3.10 10:12,FL,Customer 2050,iPhone,Product Assistance,SamuilCase 2442,Handle Email,12.3.10 10:12,12.3.10 10:12,FL,Customer 2050,iPhone,Product Assistance,SamuilCase 2442,Call Outbound,13.3.10 11:34,13.3.10 11:38,FL,Customer 2050,iPhone,Product Assistance,SamuilCase 2442,Email Outbound,13.3.10 11:38,13.3.10 11:39,FL,Customer 2050,iPhone,Product Assistance,SamuilCase 2442,Inbound Call,14.3.10 12:20,14.3.10 12:22,FL,Customer 2050,iPhone,Product Assistance,AnneCase 2443,Inbound Call,12.3.10 9:49,12.3.10 9:50,FL,Customer 2051,MacBook Pro,Product Assistance,MichaelCase 2444,Inbound Call,11.3.10 7:36,11.3.10 7:39,FL,Customer 2052,MacBook Pro,Referred to Servicer,SusiCase 2445,Inbound Call,28.3.10 13:01,28.3.10 13:11,FL,Customer 2053,iPhone,Referred to Servicer,FredCase 2446,Handle Email,19.3.10 9:38,19.3.10 9:45,FL,Customer 2054,iPhone,Product Assistance,SamuilCase 2446,Handle Email,19.3.10 9:46,19.3.10 9:46,FL,Customer 2054,iPhone,Product Assistance,SamuilCase 2447,Inbound Email,9.3.10 21:04,11.3.10 14:44,FL,Customer 2055,iPhone,Product Assistance,MaryCase 2447,Email Outbound,11.3.10 14:46,11.3.10 14:51,FL,Customer 2055,iPhone,Product Assistance,MaryCase 2447,Handle Email,11.3.10 14:51,11.3.10 14:51,FL,Customer 2055,iPhone,Product Assistance,MaryCase 2448,Inbound Call,27.3.10 14:47,27.3.10 14:56,FL,Customer 2056,MacBook Pro,Referred to Servicer,SteffiCase 2448,Inbound Call,27.3.10 15:04,27.3.10 15:08,FL,Customer 2056,MacBook Pro,Referred to Servicer,ChristianCase 2448,Inbound Call,5.4.10 12:30,5.4.10 12:31,FL,Customer 2056,MacBook Pro,Referred to Servicer,AnneCase 2448,Inbound Call,10.4.10 12:22,10.4.10 12:27,FL,Customer 2056,MacBook Pro,Referred to Servicer,AnneCase 2449,Inbound Call,28.3.10 12:25,28.3.10 12:33,FL,Customer 2057,iPhone,Referred to Servicer,ElenaCase 2450,Inbound Call,11.3.10 10:20,11.3.10 10:29,FL,Customer 2058,MacBook Pro,Product Assistance,RichardCase 2450,Inbound Call,13.3.10 11:47,13.3.10 11:49,FL,Customer 2058,MacBook Pro,Product Assistance,HenkCase 2450,Inbound Call,25.3.10 16:17,25.3.10 16:20,BL,Customer 2058,MacBook Pro,Product Assistance,SteveCase 2451,Inbound Call,25.3.10 10:49,25.3.10 10:50,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2452,Inbound Call,13.3.10 10:30,13.3.10 10:48,FL,Customer 2059,iPhone,Product Assistance,FredCase 2453,Inbound Call,18.3.10 11:07,18.3.10 11:22,FL,Customer 2060,iPhone,Product Assistance,ElenaCase 2454,Inbound Call,7.3.10 17:00,7.3.10 17:16,BL,Customer 2061,MacBook Pro,Referred to Servicer,SteveCase 2454,Handle Case,8.3.10 6:34,8.3.10 6:37,FL,Customer 2061,MacBook Pro,Referred to Servicer,HelenCase 2454,Inbound Call,13.3.10 11:52,13.3.10 11:53,FL,Customer 2061,MacBook Pro,Referred to Servicer,HenkCase 2454,Inbound Call,5.4.10 17:08,5.4.10 17:10,BL,Customer 2061,MacBook Pro,Referred to Servicer,SteveCase 2454,Handle Case,8.4.10 9:34,8.4.10 9:39,BL,Customer 2061,MacBook Pro,Referred to Servicer,MathiasCase 2454,Handle Case,8.4.10 13:17,8.4.10 13:23,BL,Customer 2061,MacBook Pro,Referred to Servicer,SteveCase 2455,Inbound Email,4.3.10 14:03,6.3.10 14:16,FL,Customer 2062,MacBook Pro,Product Assistance,MaryCase 2455,Call Outbound,6.3.10 14:17,6.3.10 14:24,FL,Customer 2062,MacBook Pro,Product Assistance,MaryCase 2455,Email Outbound,6.3.10 14:24,6.3.10 14:28,FL,Customer 2062,MacBook Pro,Product Assistance,MaryCase 2455,Handle Email,6.3.10 14:28,6.3.10 14:28,FL,Customer 2062,MacBook Pro,Product Assistance,MaryCase 2456,Inbound Email,26.3.10 15:34,28.3.10 11:45,FL,Customer 2063,MacBook Pro,Product Assistance,SteffiCase 2456,Handle Case,28.3.10 11:53,28.3.10 11:58,FL,Customer 2063,MacBook Pro,Product Assistance,SteffiCase 2456,Handle Case,28.3.10 11:58,28.3.10 11:58,FL,Customer 2063,MacBook Pro,Product Assistance,SteffiCase 2456,Email Outbound,28.3.10 12:00,28.3.10 12:01,FL,Customer 2063,MacBook Pro,Product Assistance,SteffiCase 2456,Handle Email,28.3.10 12:02,28.3.10 12:02,FL,Customer 2063,MacBook Pro,Product Assistance,SteffiCase 2457,Inbound Call,7.3.10 14:32,7.3.10 14:33,FL,Customer 2064,iPhone,Product Assistance,WilCase 2458,Inbound Call,18.3.10 9:39,18.3.10 9:40,FL,Customer 2065,MacBook Pro,Referred to Servicer,HaroldCase 2458,Handle Case,18.3.10 9:41,18.3.10 9:42,FL,Customer 2065,MacBook Pro,Referred to Servicer,HaroldCase 2458,Inbound Call,18.3.10 14:45,18.3.10 15:02,FL,Customer 2065,MacBook Pro,Referred to Servicer,KarenCase 2458,Handle Case,19.3.10 7:47,19.3.10 7:51,BL,Customer 2065,MacBook Pro,Referred to Servicer,MathiasCase 2459,Inbound Call,14.3.10 8:58,14.3.10 9:00,FL,Customer 2066,iPhone,Referred to Servicer,HenkCase 2460,Inbound Email,19.3.10 12:19,19.3.10 15:00,FL,Customer 2067,MacBook Pro,Referred to Servicer,JochemCase 2460,Email Outbound,19.3.10 15:01,19.3.10 15:02,FL,Customer 2067,MacBook Pro,Referred to Servicer,JochemCase 2460,Email Outbound,19.3.10 15:02,19.3.10 15:03,FL,Customer 2067,MacBook Pro,Referred to Servicer,JochemCase 2461,Inbound Call,21.3.10 10:07,21.3.10 10:08,FL,Customer 3,iPhone,Product Assistance,IrenaCase 2462,Inbound Call,19.3.10 10:49,19.3.10 10:49,FL,Customer 2068,MacBook Pro,Product Assistance,WilCase 2463,Inbound Call,6.3.10 10:04,6.3.10 10:09,FL,Customer 2069,iPhone,Referred to Servicer,TonCase 2464,Inbound Call,6.3.10 10:52,6.3.10 10:54,FL,Customer 2070,iPhone,Referred to Servicer,RichardCase 2465,Inbound Call,27.3.10 11:24,27.3.10 11:27,FL,Customer 2071,MacBook Pro,Product Assistance,HenkCase 2466,Inbound Call,28.3.10 11:08,28.3.10 11:25,FL,Customer 2072,iPhone,Product Assistance,TonCase 2467,Handle Case,27.3.10 11:18,27.3.10 11:19,FL,Customer 3,iPhone,Product Assistance,SamuilCase 2468,Inbound Call,4.3.10 7:28,4.3.10 7:30,FL,Customer 2073,iPhone,Referred to Servicer,ErikCase 2469,Inbound Call,25.3.10 16:15,25.3.10 16:16,FL,Customer 3,MacBook Pro,Product Assistance,MaryCase 2470,Inbound Call,19.3.10 14:57,19.3.10 15:04,FL,Customer 2074,MacBook Pro,Referred to Servicer,ClarkCase 2471,Inbound Call,7.3.10 9:51,7.3.10 9:52,FL,Customer 3,iPhone,Referred to Servicer,MajaCase 2472,Inbound Call,6.3.10 11:17,6.3.10 11:18,FL,Customer 2075,MacBook Pro,Referred to Servicer,MajaCase 2473,Inbound Call,21.3.10 14:17,21.3.10 14:19,FL,Customer 3,iPhone,Product Assistance,TonCase 2474,Inbound Call,13.3.10 10:30,13.3.10 10:33,FL,Customer 2076,MacBook Pro,Referred to Servicer,JohanCase 2474,Inbound Call,13.3.10 10:36,13.3.10 10:37,FL,Customer 2076,MacBook Pro,Referred to Servicer,ClarkCase 2475,Inbound Call,28.3.10 13:22,28.3.10 13:26,FL,Customer 2077,MacBook Pro,Referred to Servicer,MichaelCase 2475,Inbound Call,15.4.10 7:51,15.4.10 7:51,FL,Customer 2077,MacBook Pro,Referred to Servicer,ClarkCase 2476,Inbound Call,26.3.10 12:30,26.3.10 12:32,FL,Customer 2078,iPhone,Product Assistance,MichaelCase 2477,Inbound Email,3.3.10 12:34,6.3.10 10:46,FL,Customer 2079,iPhone,Referred to Servicer,MaryCase 2477,Email Outbound,6.3.10 10:47,6.3.10 10:48,FL,Customer 2079,iPhone,Referred to Servicer,MaryCase 2477,Email Outbound,6.3.10 10:48,6.3.10 10:49,FL,Customer 2079,iPhone,Referred to Servicer,MaryCase 2478,Inbound Call,22.3.10 17:38,22.3.10 17:38,FL,Customer 3,iPhone,Product Assistance,SteffiCase 2479,Inbound Call,28.3.10 10:22,28.3.10 10:23,FL,Customer 2080,MacBook Pro,Referred to Servicer,WilCase 2479,Inbound Call,28.3.10 10:27,28.3.10 10:35,FL,Customer 2080,MacBook Pro,Referred to Servicer,RichardCase 2480,Inbound Call,29.3.10 9:09,29.3.10 9:11,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 2481,Inbound Call,5.3.10 8:56,5.3.10 8:58,FL,Customer 2081,MacBook Pro,Product Assistance,SamuilCase 2482,Inbound Call,25.3.10 10:19,25.3.10 10:24,FL,Customer 2082,MacBook Pro,Product Assistance,MichaelCase 2482,Handle Case,25.3.10 13:58,25.3.10 13:58,FL,Customer 2082,MacBook Pro,Product Assistance,MichaelCase 2483,Inbound Call,25.3.10 8:57,25.3.10 8:59,FL,Customer 2083,iPhone,Product Assistance,SamuilCase 2483,Inbound Call,25.3.10 17:03,25.3.10 17:23,FL,Customer 2083,iPhone,Product Assistance,ChristianCase 2483,Inbound Call,26.3.10 17:30,26.3.10 17:34,FL,Customer 2083,iPhone,Product Assistance,MichaelCase 2483,Call Outbound,28.3.10 11:32,28.3.10 11:34,FL,Customer 2083,iPhone,Product Assistance,MichaelCase 2484,Inbound Call,15.3.10 16:04,15.3.10 16:09,FL,Customer 2084,MacBook Pro,Referred to Servicer,TonCase 2484,Handle Case,18.3.10 8:07,18.3.10 8:13,BL,Customer 2084,MacBook Pro,Referred to Servicer,MathiasCase 2485,Inbound Call,7.3.10 6:55,7.3.10 7:16,FL,Customer 2085,iPhone,Referred to Servicer,RichardCase 2486,Inbound Email,28.3.10 22:09,1.4.10 14:11,FL,Customer 2086,iPhone,Product Assistance,JochemCase 2486,Call Outbound,1.4.10 14:18,1.4.10 14:19,FL,Customer 2086,iPhone,Product Assistance,JochemCase 2486,Email Outbound,1.4.10 14:19,1.4.10 14:21,FL,Customer 2086,iPhone,Product Assistance,JochemCase 2486,Handle Email,1.4.10 14:21,1.4.10 14:21,FL,Customer 2086,iPhone,Product Assistance,JochemCase 2487,Inbound Call,5.3.10 15:37,5.3.10 15:42,FL,Customer 2087,iPhone,Product Assistance,MaryCase 2488,Inbound Call,6.3.10 14:48,6.3.10 14:48,FL,Customer 2088,iPhone,Product Assistance,HaroldCase 2489,Inbound Call,25.3.10 18:01,25.3.10 18:09,BL,Customer 2089,MacBook Pro,Product Assistance,SteveCase 2490,Inbound Call,18.3.10 10:48,18.3.10 10:58,FL,Customer 2090,iPhone,Referred to Servicer,JohanCase 2491,Handle Email,7.3.10 14:58,7.3.10 15:00,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Handle Email,7.3.10 15:05,7.3.10 15:05,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Inbound Email,13.3.10 9:53,19.3.10 10:17,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Handle Case,19.3.10 10:17,19.3.10 10:19,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Email Outbound,19.3.10 10:20,19.3.10 10:20,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Inbound Email,19.3.10 12:15,19.3.10 13:14,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Email Outbound,19.3.10 13:15,19.3.10 13:17,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2491,Handle Case,19.3.10 13:17,19.3.10 13:17,FL,Customer 2091,MacBook Pro,Referred to Servicer,JochemCase 2492,Inbound Call,5.3.10 14:27,5.3.10 14:36,FL,Customer 2092,MacBook Pro,Referred to Servicer,NancyCase 2492,Inbound Call,5.3.10 16:11,5.3.10 16:11,FL,Customer 2092,MacBook Pro,Referred to Servicer,KarenCase 2492,Inbound Call,9.3.10 14:04,9.3.10 14:05,FL,Customer 2092,MacBook Pro,Referred to Servicer,HaroldCase 2492,Handle Case,11.3.10 14:03,11.3.10 14:04,FL,Customer 2092,MacBook Pro,Referred to Servicer,HaroldCase 2492,Handle Case,12.3.10 11:32,12.3.10 11:34,FL,Customer 2092,MacBook Pro,Referred to Servicer,HaroldCase 2492,Inbound Call,12.3.10 12:35,12.3.10 12:39,FL,Customer 2092,MacBook Pro,Referred to Servicer,JohanCase 2492,Inbound Call,12.3.10 14:40,12.3.10 14:41,FL,Customer 2092,MacBook Pro,Referred to Servicer,WilCase 2492,Inbound Call,13.3.10 9:45,13.3.10 9:47,FL,Customer 2092,MacBook Pro,Referred to Servicer,SusiCase 2493,Inbound Call,22.3.10 11:05,22.3.10 11:20,FL,Customer 2093,iPhone,Referred to Servicer,RichardCase 2494,Inbound Call,7.3.10 10:45,7.3.10 10:48,FL,Customer 2094,MacBook Pro,Referred to Servicer,AnneCase 2494,Inbound Call,7.3.10 13:39,7.3.10 13:41,FL,Customer 2094,MacBook Pro,Referred to Servicer,ClarkCase 2494,Inbound Call,7.3.10 17:06,7.3.10 17:06,FL,Customer 2094,MacBook Pro,Referred to Servicer,ClarkCase 2495,Inbound Call,22.3.10 14:12,22.3.10 14:16,FL,Customer 2095,iPhone,Product Assistance,BarbaraCase 2496,Inbound Email,22.3.10 15:11,25.3.10 11:29,FL,Customer 2096,iPhone,Product Assistance,MaryCase 2496,Email Outbound,25.3.10 11:30,25.3.10 11:34,FL,Customer 2096,iPhone,Product Assistance,MaryCase 2496,Handle Email,25.3.10 11:34,25.3.10 11:34,FL,Customer 2096,iPhone,Product Assistance,MaryCase 2497,Inbound Call,28.3.10 9:27,28.3.10 9:30,FL,Customer 2097,iPhone,Product Assistance,WilCase 2497,Inbound Call,28.3.10 9:34,28.3.10 9:34,FL,Customer 2097,iPhone,Product Assistance,WilCase 2497,Handle Case,28.3.10 13:20,28.3.10 13:21,FL,Customer 2097,iPhone,Product Assistance,WilCase 2498,Inbound Call,19.3.10 16:15,19.3.10 16:19,FL,Customer 377,MacBook Pro,Product Assistance,ClarkCase 2499,Inbound Call,12.3.10 10:32,12.3.10 10:34,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 2500,Inbound Call,4.3.10 7:57,4.3.10 7:59,FL,Customer 2098,iPhone,Product Assistance,MajaCase 2500,Inbound Call,7.3.10 10:49,7.3.10 10:51,FL,Customer 2098,iPhone,Product Assistance,ErikCase 2501,Inbound Call,4.3.10 10:49,4.3.10 10:51,FL,Customer 2099,MacBook Pro,Referred to Servicer,JochemCase 2502,Inbound Call,11.3.10 9:19,11.3.10 9:25,FL,Customer 2100,iPhone,Referred to Servicer,PatrickCase 2502,Inbound Call,12.3.10 15:23,12.3.10 15:24,FL,Customer 2100,iPhone,Referred to Servicer,MoniqueCase 2503,Inbound Call,20.3.10 11:30,20.3.10 11:33,FL,Customer 2101,MacBook Pro,Referred to Servicer,SusiCase 2503,Inbound Call,9.4.10 17:01,9.4.10 17:01,FL,Customer 2101,MacBook Pro,Referred to Servicer,MoniqueCase 2504,Inbound Call,25.3.10 8:22,25.3.10 8:29,FL,Customer 2102,MacBook Pro,Referred to Servicer,FredCase 2504,Inbound Call,25.3.10 8:40,25.3.10 8:41,FL,Customer 2102,MacBook Pro,Referred to Servicer,FredCase 2504,Inbound Call,25.4.10 12:02,25.4.10 12:03,FL,Customer 2102,MacBook Pro,Referred to Servicer,WilCase 2505,Inbound Call,25.3.10 17:51,25.3.10 17:58,BL,Customer 2103,iPhone,Product Assistance,SteveCase 2505,Inbound Call,26.3.10 10:32,26.3.10 10:32,FL,Customer 2103,iPhone,Product Assistance,HenkCase 2505,Call Outbound,26.3.10 10:33,26.3.10 10:34,FL,Customer 2103,iPhone,Product Assistance,HenkCase 2506,Inbound Call,13.3.10 12:46,13.3.10 12:49,FL,Customer 2104,MacBook Pro,Referred to Servicer,RichardCase 2507,Inbound Call,18.3.10 7:26,18.3.10 7:29,FL,Customer 2105,iPhone,Referred to Servicer,DavidCase 2508,Inbound Call,18.3.10 11:09,18.3.10 11:11,FL,Customer 2106,MacBook Pro,Referred to Servicer,MajaCase 2509,Inbound Call,18.3.10 17:50,18.3.10 17:52,FL,Customer 2107,MacBook Pro,Product Assistance,MoniqueCase 2510,Inbound Call,13.3.10 16:41,13.3.10 16:45,FL,Customer 2108,MacBook Pro,Referred to Servicer,HaroldCase 2510,Handle Case,14.3.10 7:32,14.3.10 7:35,BL,Customer 2108,MacBook Pro,Referred to Servicer,MathiasCase 2511,Inbound Call,27.3.10 10:16,27.3.10 10:22,FL,Customer 2109,MacBook Pro,Referred to Servicer,SusiCase 2512,Inbound Call,18.3.10 13:08,18.3.10 13:09,FL,Customer 2110,iPhone,Referred to Servicer,IrenaCase 2513,Inbound Call,19.3.10 17:33,19.3.10 17:37,FL,Customer 2111,iPhone,Product Assistance,TonCase 2514,Inbound Call,5.3.10 16:15,5.3.10 16:18,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 2515,Inbound Call,11.3.10 15:25,11.3.10 15:26,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2516,Inbound Email,15.3.10 11:19,15.3.10 11:23,FL,Customer 2112,iPhone,Product Assistance,RichardCase 2516,Call Outbound,15.3.10 11:24,15.3.10 11:26,FL,Customer 2112,iPhone,Product Assistance,RichardCase 2516,Inbound Email,15.3.10 11:42,15.3.10 11:42,FL,Customer 2112,iPhone,Product Assistance,RichardCase 2516,Call Outbound,15.3.10 11:42,15.3.10 11:42,FL,Customer 2112,iPhone,Product Assistance,RichardCase 2517,Inbound Call,15.3.10 14:51,15.3.10 14:54,FL,Customer 2113,iPhone,Referred to Servicer,ClarkCase 2518,Inbound Call,18.3.10 15:54,18.3.10 16:02,FL,Customer 2114,iPhone,Referred to Servicer,TonCase 2519,Inbound Call,25.3.10 8:45,25.3.10 8:48,FL,Customer 2115,iPhone,Referred to Servicer,WilCase 2520,Inbound Call,21.3.10 14:43,21.3.10 14:44,FL,Customer 2116,iPhone,Referred to Servicer,WilCase 2521,Inbound Call,12.3.10 14:16,12.3.10 14:17,FL,Customer 2117,MacBook Pro,Product Assistance,MoniqueCase 2522,Inbound Call,27.3.10 10:13,27.3.10 10:18,FL,Customer 2118,MacBook Pro,Product Assistance,KarenCase 2523,Inbound Call,15.3.10 17:07,15.3.10 17:10,FL,Customer 2119,MacBook Pro,Referred to Servicer,AnneCase 2523,Handle Case,18.3.10 9:11,18.3.10 9:15,BL,Customer 2119,MacBook Pro,Referred to Servicer,MathiasCase 2523,Inbound Call,18.3.10 13:23,18.3.10 13:23,FL,Customer 2119,MacBook Pro,Referred to Servicer,WilCase 2524,Inbound Call,12.3.10 12:02,12.3.10 12:03,FL,Customer 3,iPhone,Product Assistance,ErikCase 2525,Inbound Call,20.3.10 8:57,20.3.10 8:58,FL,Customer 2120,MacBook Pro,Referred to Servicer,JohanCase 2525,Inbound Call,20.3.10 9:10,20.3.10 9:12,FL,Customer 2120,MacBook Pro,Referred to Servicer,KarenCase 2526,Inbound Call,25.3.10 7:36,25.3.10 7:47,FL,Customer 2121,iPhone,Referred to Servicer,SusiCase 2526,Handle Case,25.3.10 12:05,25.3.10 12:05,FL,Customer 2121,iPhone,Referred to Servicer,SusiCase 2527,Inbound Email,7.3.10 13:17,8.3.10 12:27,FL,Customer 2122,MacBook Pro,Product Assistance,MaryCase 2527,Email Outbound,8.3.10 12:28,8.3.10 12:32,FL,Customer 2122,MacBook Pro,Product Assistance,MaryCase 2527,Handle Email,8.3.10 12:32,8.3.10 12:32,FL,Customer 2122,MacBook Pro,Product Assistance,MaryCase 2528,Inbound Call,13.3.10 7:32,13.3.10 7:39,FL,Customer 2123,iPhone,Referred to Servicer,KennyCase 2528,Inbound Call,22.3.10 8:46,22.3.10 8:48,FL,Customer 2123,iPhone,Referred to Servicer,ErikCase 2528,Inbound Call,22.3.10 8:56,22.3.10 8:58,FL,Customer 2123,iPhone,Referred to Servicer,ErikCase 2529,Inbound Call,22.3.10 11:29,22.3.10 11:32,FL,Customer 2124,iPhone,Product Assistance,MaryCase 2530,Inbound Call,7.3.10 18:01,7.3.10 18:07,BL,Customer 2125,MacBook Pro,Product Assistance,SteveCase 2531,Handle Email,11.3.10 12:24,11.3.10 12:27,FL,Customer 2126,iPhone,Referred to Servicer,SamuilCase 2531,Handle Email,11.3.10 12:30,11.3.10 12:30,FL,Customer 2126,iPhone,Referred to Servicer,SamuilCase 2532,Inbound Call,14.3.10 16:08,14.3.10 16:10,FL,Customer 2127,MacBook Pro,Referred to Servicer,MoniqueCase 2532,Inbound Call,15.3.10 12:04,15.3.10 12:06,FL,Customer 2127,MacBook Pro,Referred to Servicer,WilCase 2532,Handle Case,18.3.10 7:46,18.3.10 7:47,BL,Customer 2127,MacBook Pro,Referred to Servicer,MathiasCase 2533,Inbound Call,13.3.10 8:47,13.3.10 8:58,FL,Customer 2128,MacBook Pro,Referred to Servicer,FredCase 2533,Inbound Call,15.3.10 7:11,15.3.10 7:36,FL,Customer 2128,MacBook Pro,Referred to Servicer,RichardCase 2533,Inbound Call,18.3.10 8:33,18.3.10 8:33,FL,Customer 2128,MacBook Pro,Referred to Servicer,MajaCase 2533,Inbound Call,18.3.10 8:39,18.3.10 8:40,FL,Customer 2128,MacBook Pro,Referred to Servicer,SusiCase 2533,Inbound Call,18.3.10 8:46,18.3.10 8:50,FL,Customer 2128,MacBook Pro,Referred to Servicer,FredCase 2533,Inbound Call,18.3.10 15:28,18.3.10 15:36,FL,Customer 2128,MacBook Pro,Referred to Servicer,WilCase 2533,Handle Case,19.3.10 7:54,19.3.10 7:56,BL,Customer 2128,MacBook Pro,Referred to Servicer,MathiasCase 2533,Inbound Call,19.3.10 10:13,19.3.10 10:17,FL,Customer 2128,MacBook Pro,Referred to Servicer,FredCase 2533,Inbound Call,19.3.10 11:35,19.3.10 11:36,FL,Customer 2128,MacBook Pro,Referred to Servicer,FredCase 2533,Inbound Call,28.3.10 9:48,28.3.10 9:54,FL,Customer 2128,MacBook Pro,Referred to Servicer,IrenaCase 2533,Handle Case,28.3.10 10:07,28.3.10 10:17,BL,Customer 2128,MacBook Pro,Referred to Servicer,MathiasCase 2533,Handle Case,29.3.10 12:04,29.3.10 12:08,BL,Customer 2128,MacBook Pro,Referred to Servicer,MathiasCase 2533,Call Outbound,29.3.10 13:03,29.3.10 13:05,FL,Customer 2128,MacBook Pro,Referred to Servicer,IrenaCase 2533,Handle Case,1.4.10 11:56,1.4.10 11:57,FL,Customer 2128,MacBook Pro,Referred to Servicer,DavidCase 2533,Call Outbound,11.4.10 9:56,11.4.10 9:56,FL,Customer 2128,MacBook Pro,Referred to Servicer,DavidCase 2533,Call Outbound,16.4.10 16:40,16.4.10 16:41,FL,Customer 2128,MacBook Pro,Referred to Servicer,KarenCase 2534,Inbound Call,20.3.10 9:14,20.3.10 9:17,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 2535,Inbound Email,6.3.10 17:43,8.3.10 8:38,FL,Customer 2129,iPhone,Referred to Servicer,MaryCase 2535,Email Outbound,8.3.10 8:41,8.3.10 8:42,FL,Customer 2129,iPhone,Referred to Servicer,MaryCase 2535,Handle Email,8.3.10 8:42,8.3.10 8:42,FL,Customer 2129,iPhone,Referred to Servicer,MaryCase 2536,Inbound Call,22.3.10 14:18,22.3.10 14:20,FL,Customer 3,iPhone,Product Assistance,JochemCase 2537,Inbound Call,9.3.10 7:37,9.3.10 7:42,FL,Customer 2130,MacBook Pro,Referred to Servicer,SamuilCase 2537,Handle Case,15.3.10 7:06,15.3.10 7:06,FL,Customer 2130,MacBook Pro,Referred to Servicer,SamuilCase 2538,Inbound Call,6.3.10 9:58,6.3.10 10:01,FL,Customer 2131,iPhone,Referred to Servicer,IrenaCase 2539,Inbound Call,7.3.10 10:14,7.3.10 10:16,FL,Customer 2132,MacBook Pro,Product Assistance,WilCase 2539,Handle Case,26.3.10 13:08,26.3.10 13:10,FL,Customer 2132,MacBook Pro,Product Assistance,WilCase 2539,Email Outbound,16.4.10 14:00,16.4.10 14:03,FL,Customer 2132,MacBook Pro,Product Assistance,WilCase 2539,Handle Case,16.4.10 14:03,16.4.10 14:03,FL,Customer 2132,MacBook Pro,Product Assistance,WilCase 2540,Inbound Call,20.3.10 15:42,20.3.10 15:44,FL,Customer 2133,MacBook Pro,Referred to Servicer,KarenCase 2541,Inbound Call,6.3.10 11:05,6.3.10 11:09,FL,Customer 3,iPhone,Product Assistance,ErikCase 2542,Inbound Call,28.3.10 10:40,28.3.10 10:41,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2543,Inbound Call,11.3.10 9:15,11.3.10 9:19,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 2544,Inbound Email,31.3.10 10:04,2.4.10 12:47,FL,Customer 2134,iPhone,Product Assistance,MaryCase 2544,Call Outbound,2.4.10 12:49,2.4.10 12:50,FL,Customer 2134,iPhone,Product Assistance,MaryCase 2544,Inbound Email,2.4.10 12:54,2.4.10 12:54,FL,Customer 2134,iPhone,Product Assistance,MaryCase 2544,Call Outbound,2.4.10 12:54,2.4.10 12:54,FL,Customer 2134,iPhone,Product Assistance,MaryCase 2545,Inbound Call,23.3.10 15:45,23.3.10 15:45,FL,Customer 2135,iPhone,Referred to Servicer,JochemCase 2546,Inbound Call,25.3.10 11:01,25.3.10 11:01,FL,Customer 2136,iPhone,Product Assistance,ChristianCase 2547,Inbound Call,11.3.10 9:12,11.3.10 9:13,FL,Customer 2137,MacBook Pro,Referred to Servicer,JochemCase 2548,Inbound Call,6.3.10 15:57,6.3.10 15:59,FL,Customer 2138,iPhone,Product Assistance,WilCase 2548,Handle Case,7.3.10 9:59,7.3.10 10:00,FL,Customer 2138,iPhone,Product Assistance,WilCase 2548,Handle Case,8.3.10 11:22,8.3.10 11:24,FL,Customer 2138,iPhone,Product Assistance,WilCase 2548,Handle Case,11.3.10 14:28,11.3.10 14:33,FL,Customer 2138,iPhone,Product Assistance,WilCase 2549,Inbound Call,4.3.10 6:45,4.3.10 6:54,FL,Customer 2139,iPhone,Referred to Servicer,HelenCase 2550,Inbound Call,27.3.10 12:10,27.3.10 12:17,FL,Customer 2140,MacBook Pro,Referred to Servicer,SusiCase 2551,Inbound Call,6.3.10 15:38,6.3.10 15:39,FL,Customer 2141,MacBook Pro,Referred to Servicer,WilCase 2552,Inbound Call,21.3.10 13:08,21.3.10 13:18,FL,Customer 2142,iPhone,Referred to Servicer,SteffiCase 2552,Inbound Call,21.3.10 16:21,21.3.10 16:23,FL,Customer 2142,iPhone,Referred to Servicer,NancyCase 2553,Inbound Call,15.3.10 9:33,15.3.10 9:42,FL,Customer 2143,MacBook Pro,Product Assistance,FredCase 2554,Inbound Call,5.3.10 8:16,5.3.10 8:28,FL,Customer 2144,MacBook Pro,Product Assistance,KennyCase 2554,Handle Case,11.3.10 11:12,11.3.10 11:14,FL,Customer 2144,MacBook Pro,Product Assistance,KennyCase 2555,Inbound Call,6.3.10 7:36,6.3.10 7:46,FL,Customer 2145,iPhone,Product Assistance,KennyCase 2555,Handle Case,8.3.10 11:19,8.3.10 11:20,FL,Customer 2145,iPhone,Product Assistance,KennyCase 2556,Inbound Call,29.3.10 8:32,29.3.10 8:34,FL,Customer 2146,iPhone,Referred to Servicer,JohanCase 2557,Inbound Call,14.3.10 16:32,14.3.10 16:34,BL,Customer 2147,iPhone,Product Assistance,SteveCase 2558,Inbound Call,5.3.10 10:15,5.3.10 10:17,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 2559,Inbound Call,18.3.10 8:19,18.3.10 8:23,FL,Customer 2148,MacBook Pro,Referred to Servicer,ErikCase 2559,Handle Case,19.3.10 13:19,19.3.10 13:21,FL,Customer 2148,MacBook Pro,Referred to Servicer,HaroldCase 2559,Handle Case,20.3.10 9:29,20.3.10 9:29,FL,Customer 2148,MacBook Pro,Referred to Servicer,DavidCase 2559,Inbound Call,29.3.10 18:02,29.3.10 18:03,FL,Customer 2148,MacBook Pro,Referred to Servicer,MichaelCase 2559,Inbound Call,29.3.10 18:05,29.3.10 18:06,FL,Customer 2148,MacBook Pro,Referred to Servicer,HaroldCase 2559,Inbound Call,2.4.10 8:07,2.4.10 8:09,FL,Customer 2148,MacBook Pro,Referred to Servicer,IrenaCase 2559,Inbound Call,2.4.10 11:42,2.4.10 11:46,FL,Customer 2148,MacBook Pro,Referred to Servicer,SteffiCase 2559,Inbound Call,2.4.10 15:51,2.4.10 15:51,FL,Customer 2148,MacBook Pro,Referred to Servicer,WilCase 2559,Call Outbound,9.4.10 11:26,9.4.10 11:28,FL,Customer 2148,MacBook Pro,Referred to Servicer,KarenCase 2560,Inbound Call,21.3.10 16:21,21.3.10 16:47,FL,Customer 2149,MacBook Pro,Product Assistance,ClarkCase 2560,Inbound Call,23.3.10 9:38,23.3.10 10:31,FL,Customer 2149,MacBook Pro,Product Assistance,JochemCase 2560,Handle Case,23.3.10 10:45,23.3.10 10:45,FL,Customer 2149,MacBook Pro,Product Assistance,JochemCase 2560,Inbound Call,23.3.10 10:54,23.3.10 10:54,FL,Customer 2149,MacBook Pro,Product Assistance,JochemCase 2561,Inbound Call,27.3.10 9:55,27.3.10 9:57,FL,Customer 2150,MacBook Pro,Referred to Servicer,IrenaCase 2561,Inbound Call,4.4.10 9:35,4.4.10 9:41,FL,Customer 2150,MacBook Pro,Referred to Servicer,HenkCase 2561,Handle Case,5.4.10 6:27,5.4.10 6:29,BL,Customer 2150,MacBook Pro,Referred to Servicer,MathiasCase 2562,Inbound Call,18.3.10 9:51,18.3.10 10:00,FL,Customer 2151,iPhone,Product Assistance,JohanCase 2562,Handle Case,19.3.10 13:24,19.3.10 13:25,FL,Customer 2151,iPhone,Product Assistance,HaroldCase 2562,Handle Case,20.3.10 9:31,20.3.10 9:31,FL,Customer 2151,iPhone,Product Assistance,DavidCase 2562,Call Outbound,9.4.10 11:33,9.4.10 11:36,FL,Customer 2151,iPhone,Product Assistance,KarenCase 2562,Call Outbound,15.4.10 12:53,15.4.10 12:55,FL,Customer 2151,iPhone,Product Assistance,KarenCase 2562,Call Outbound,16.4.10 11:09,16.4.10 11:15,FL,Customer 2151,iPhone,Product Assistance,KarenCase 2563,Inbound Call,19.3.10 9:49,19.3.10 10:02,FL,Customer 2152,MacBook Pro,Referred to Servicer,HelenCase 2564,Inbound Call,25.3.10 11:08,25.3.10 11:13,FL,Customer 2153,iPhone,Referred to Servicer,RichardCase 2565,Inbound Call,29.3.10 9:34,29.3.10 9:36,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 2566,Inbound Call,8.3.10 10:50,8.3.10 10:52,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 2567,Inbound Call,20.3.10 14:31,20.3.10 14:32,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2567,Handle Case,20.3.10 14:34,20.3.10 14:34,FL,Customer 3,iPhone,Product Assistance,ChristianCase 2568,Inbound Call,27.3.10 7:14,27.3.10 7:16,BL,Customer 2154,iPhone,Product Assistance,MathiasCase 2569,Inbound Call,5.3.10 7:40,5.3.10 7:43,FL,Customer 2155,MacBook Pro,Referred to Servicer,HelenCase 2569,Inbound Call,5.3.10 7:50,5.3.10 7:54,FL,Customer 2155,MacBook Pro,Referred to Servicer,FredCase 2569,Inbound Call,5.3.10 8:05,5.3.10 8:05,FL,Customer 2155,MacBook Pro,Referred to Servicer,FredCase 2570,Inbound Call,2.3.10 10:18,2.3.10 10:31,FL,Customer 2156,iPhone,Referred to Servicer,KennyCase 2571,Inbound Call,18.3.10 8:00,18.3.10 8:02,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 2572,Inbound Call,7.3.10 15:36,7.3.10 16:05,FL,Customer 2157,iPhone,Referred to Servicer,NancyCase 2573,Handle Email,13.3.10 14:11,13.3.10 14:12,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2573,Handle Case,15.3.10 7:37,15.3.10 7:42,FL,Customer 2039,iPhone,Referred to Servicer,SamuilCase 2574,Inbound Call,25.3.10 8:54,25.3.10 9:05,FL,Customer 2158,iPhone,Product Assistance,SusiCase 2575,Inbound Call,26.3.10 10:48,26.3.10 10:52,FL,Customer 2159,MacBook Pro,Referred to Servicer,IrenaCase 2575,Inbound Call,26.3.10 11:43,26.3.10 11:47,FL,Customer 2159,MacBook Pro,Referred to Servicer,RichardCase 2576,Inbound Call,20.3.10 11:12,20.3.10 11:17,FL,Customer 2160,iPhone,Product Assistance,RichardCase 2577,Inbound Call,29.3.10 14:25,29.3.10 14:28,FL,Customer 2161,iPhone,Referred to Servicer,SamuilCase 2578,Inbound Call,14.3.10 10:03,14.3.10 10:04,FL,Customer 2162,iPhone,Referred to Servicer,IrenaCase 2579,Inbound Call,12.3.10 14:17,12.3.10 14:18,FL,Customer 2163,iPhone,Referred to Servicer,WilCase 2579,Inbound Call,13.3.10 11:34,13.3.10 11:34,FL,Customer 2163,iPhone,Referred to Servicer,MajaCase 2580,Inbound Call,4.3.10 14:35,4.3.10 14:36,FL,Customer 2164,MacBook Pro,Referred to Servicer,MaryCase 2581,Inbound Call,28.3.10 8:46,28.3.10 8:51,FL,Customer 3,iPhone,Product Assistance,RichardCase 2582,Inbound Email,31.3.10 13:12,3.4.10 11:38,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2582,Email Outbound,3.4.10 11:50,3.4.10 11:51,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2582,Handle Email,3.4.10 11:51,3.4.10 11:51,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2582,Handle Case,3.4.10 11:51,3.4.10 11:53,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2582,Email Outbound,3.4.10 11:54,3.4.10 11:54,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2582,Handle Case,4.4.10 14:36,4.4.10 14:36,FL,Customer 2165,iPhone,Product Assistance,JochemCase 2583,Inbound Call,14.3.10 17:46,14.3.10 18:01,BL,Customer 2166,iPhone,Product Assistance,SteveCase 2583,Handle Case,15.3.10 14:38,15.3.10 14:38,BL,Customer 2166,iPhone,Product Assistance,SteveCase 2584,Inbound Call,15.3.10 8:43,15.3.10 8:44,FL,Customer 2167,MacBook Pro,Referred to Servicer,HenkCase 2584,Inbound Call,15.3.10 9:15,15.3.10 9:21,FL,Customer 2167,MacBook Pro,Referred to Servicer,ElenaCase 2584,Handle Case,19.3.10 7:04,19.3.10 7:05,BL,Customer 2167,MacBook Pro,Referred to Servicer,MathiasCase 2585,Inbound Call,8.3.10 11:17,8.3.10 11:20,FL,Customer 3,iPhone,Product Assistance,IrenaCase 2586,Inbound Call,25.3.10 16:30,25.3.10 16:31,FL,Customer 2168,MacBook Pro,Referred to Servicer,ChristianCase 2587,Inbound Call,13.3.10 12:17,13.3.10 12:22,FL,Customer 1300,iPhone,Product Assistance,SusiCase 2588,Inbound Call,11.3.10 13:43,11.3.10 13:44,BL,Customer 2169,iPhone,Referred to Servicer,SteveCase 2589,Inbound Call,26.3.10 15:49,26.3.10 15:51,FL,Customer 2170,iPhone,Referred to Servicer,WilCase 2590,Inbound Call,6.3.10 9:12,6.3.10 9:13,FL,Customer 2171,MacBook Pro,Product Assistance,WilCase 2590,Inbound Call,6.3.10 9:16,6.3.10 9:20,FL,Customer 2171,MacBook Pro,Product Assistance,ErikCase 2590,Inbound Call,6.3.10 14:16,6.3.10 14:32,FL,Customer 2171,MacBook Pro,Product Assistance,ClarkCase 2590,Inbound Call,6.3.10 14:34,6.3.10 14:38,FL,Customer 2171,MacBook Pro,Product Assistance,NancyCase 2590,Handle Case,7.3.10 7:26,7.3.10 7:27,BL,Customer 2171,MacBook Pro,Product Assistance,MathiasCase 2590,Inbound Call,27.3.10 17:30,27.3.10 17:53,FL,Customer 2171,MacBook Pro,Product Assistance,TonCase 2590,Inbound Call,29.3.10 17:36,29.3.10 17:36,FL,Customer 2171,MacBook Pro,Product Assistance,NancyCase 2590,Inbound Call,29.3.10 18:10,29.3.10 18:11,FL,Customer 2171,MacBook Pro,Product Assistance,AnneCase 2590,Inbound Call,3.4.10 16:51,3.4.10 17:09,FL,Customer 2171,MacBook Pro,Product Assistance,ChristianCase 2591,Inbound Call,6.3.10 10:16,6.3.10 10:18,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2592,Inbound Call,7.3.10 13:29,7.3.10 13:39,FL,Customer 2172,MacBook Pro,Referred to Servicer,TonCase 2593,Inbound Call,27.3.10 9:45,27.3.10 9:47,FL,Customer 2173,iPhone,Referred to Servicer,MichaelCase 2594,Inbound Email,10.3.10 20:55,11.3.10 10:04,FL,Customer 2174,iPhone,Product Assistance,SusiCase 2594,Handle Case,11.3.10 10:04,11.3.10 10:11,FL,Customer 2174,iPhone,Product Assistance,SusiCase 2594,Email Outbound,11.3.10 10:12,11.3.10 10:13,FL,Customer 2174,iPhone,Product Assistance,SusiCase 2595,Call Outbound,6.3.10 12:37,6.3.10 12:37,FL,Customer 2175,iPhone,Referred to Servicer,RichardCase 2595,Call Outbound,6.3.10 13:06,6.3.10 13:07,FL,Customer 2175,iPhone,Referred to Servicer,RichardCase 2595,Inbound Call,29.4.10 15:20,29.4.10 15:24,FL,Customer 2175,iPhone,Referred to Servicer,TonCase 2596,Inbound Email,16.3.10 12:17,18.3.10 15:55,FL,Customer 2176,iPhone,Product Assistance,SteffiCase 2596,Call Outbound,18.3.10 16:00,18.3.10 16:02,FL,Customer 2176,iPhone,Product Assistance,SteffiCase 2596,Handle Email,18.3.10 16:02,18.3.10 16:02,FL,Customer 2176,iPhone,Product Assistance,SteffiCase 2597,Inbound Call,25.3.10 9:05,25.3.10 9:08,FL,Customer 2177,iPhone,Product Assistance,RichardCase 2597,Call Outbound,25.3.10 9:09,25.3.10 9:26,FL,Customer 2177,iPhone,Product Assistance,RichardCase 2598,Inbound Call,27.3.10 8:52,27.3.10 8:55,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 2599,Inbound Call,15.3.10 8:56,15.3.10 8:57,FL,Customer 3,iPhone,Product Assistance,SamuilCase 2600,Inbound Call,6.3.10 11:37,6.3.10 11:46,FL,Customer 2178,MacBook Pro,Product Assistance,ErikCase 2600,Handle Case,6.3.10 11:47,6.3.10 11:49,FL,Customer 2178,MacBook Pro,Product Assistance,HaroldCase 2600,Handle Case,7.3.10 7:56,7.3.10 7:56,FL,Customer 2178,MacBook Pro,Product Assistance,DavidCase 2600,Inbound Call,19.3.10 10:58,19.3.10 11:04,FL,Customer 2178,MacBook Pro,Product Assistance,HenkCase 2600,Handle Case,19.3.10 13:16,19.3.10 13:17,FL,Customer 2178,MacBook Pro,Product Assistance,HaroldCase 2600,Call Outbound,27.3.10 13:26,27.3.10 13:28,FL,Customer 2178,MacBook Pro,Product Assistance,KarenCase 2600,Call Outbound,4.4.10 13:37,4.4.10 13:38,FL,Customer 2178,MacBook Pro,Product Assistance,DavidCase 2601,Inbound Call,6.3.10 7:21,6.3.10 7:24,FL,Customer 2179,iPhone,Referred to Servicer,HenkCase 2602,Inbound Call,25.3.10 9:33,25.3.10 9:38,FL,Customer 2180,MacBook Pro,Product Assistance,ElenaCase 2603,Inbound Call,12.3.10 11:19,12.3.10 11:28,FL,Customer 2181,MacBook Pro,Referred to Servicer,FredCase 2604,Inbound Call,25.3.10 7:32,25.3.10 7:55,FL,Customer 2182,iPhone,Product Assistance,PatrickCase 2604,Handle Case,1.4.10 14:41,1.4.10 14:48,FL,Customer 2182,iPhone,Product Assistance,PatrickCase 2605,Inbound Call,12.3.10 16:10,12.3.10 16:12,FL,Customer 2183,iPhone,Referred to Servicer,KarenCase 2606,Handle Email,11.3.10 12:47,11.3.10 12:50,FL,Customer 2184,MacBook Pro,Product Assistance,MaryCase 2606,Call Outbound,11.3.10 12:50,11.3.10 12:51,FL,Customer 2184,MacBook Pro,Product Assistance,MaryCase 2607,Inbound Call,20.3.10 8:34,20.3.10 8:35,FL,Customer 2185,MacBook Pro,Referred to Servicer,HenkCase 2608,Handle Email,21.3.10 15:44,21.3.10 16:12,FL,Customer 2186,iPhone,Product Assistance,SteffiCase 2608,Call Outbound,21.3.10 16:17,21.3.10 16:18,FL,Customer 2186,iPhone,Product Assistance,SteffiCase 2609,Inbound Call,5.3.10 10:33,5.3.10 10:34,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 2610,Inbound Call,28.3.10 11:29,28.3.10 11:34,FL,Customer 2187,iPhone,Product Assistance,JochemCase 2610,Handle Case,1.4.10 14:06,1.4.10 14:06,FL,Customer 2187,iPhone,Product Assistance,JochemCase 2611,Handle Email,6.3.10 13:07,6.3.10 13:08,FL,Customer 2188,iPhone,Referred to Servicer,RichardCase 2611,Handle Email,6.3.10 13:09,6.3.10 13:09,FL,Customer 2188,iPhone,Referred to Servicer,RichardCase 2611,Inbound Call,22.4.10 17:24,22.4.10 17:27,FL,Customer 2188,iPhone,Referred to Servicer,CindyCase 2612,Handle Email,8.3.10 10:16,8.3.10 10:19,FL,Customer 2189,iPhone,Product Assistance,MaryCase 2612,Call Outbound,8.3.10 10:24,8.3.10 10:25,FL,Customer 2189,iPhone,Product Assistance,MaryCase 2613,Inbound Call,25.3.10 10:08,25.3.10 10:17,FL,Customer 2190,iPhone,Referred to Servicer,SteffiCase 2614,Inbound Call,26.3.10 10:30,26.3.10 10:31,FL,Customer 2191,iPhone,Referred to Servicer,ChristianCase 2615,Inbound Call,23.3.10 9:57,23.3.10 10:00,FL,Customer 2192,iPhone,Product Assistance,ErikCase 2615,Inbound Call,25.3.10 15:05,25.3.10 15:09,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Inbound Call,27.3.10 11:39,27.3.10 12:12,FL,Customer 2192,iPhone,Product Assistance,RichardCase 2615,Call Outbound,27.3.10 12:39,27.3.10 12:42,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Inbound Call,28.3.10 16:37,28.3.10 16:39,BL,Customer 2192,iPhone,Product Assistance,SteveCase 2615,Inbound Call,28.3.10 16:41,28.3.10 16:41,BL,Customer 2192,iPhone,Product Assistance,SteveCase 2615,Handle Case,1.4.10 7:14,1.4.10 7:16,FL,Customer 2192,iPhone,Product Assistance,RossCase 2615,Call Outbound,2.4.10 14:10,2.4.10 14:11,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,3.4.10 14:32,3.4.10 14:35,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,4.4.10 13:39,4.4.10 13:39,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,5.4.10 17:32,5.4.10 17:43,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,11.4.10 12:41,11.4.10 12:42,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,18.4.10 13:36,18.4.10 13:38,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2615,Call Outbound,29.4.10 13:50,29.4.10 13:53,FL,Customer 2192,iPhone,Product Assistance,MoniqueCase 2616,Inbound Call,21.3.10 15:12,21.3.10 15:17,FL,Customer 2193,iPhone,Referred to Servicer,ClarkCase 2617,Inbound Email,21.3.10 12:20,21.3.10 13:00,FL,Customer 2194,iPhone,Product Assistance,RichardCase 2617,Email Outbound,21.3.10 13:01,21.3.10 13:10,FL,Customer 2194,iPhone,Product Assistance,RichardCase 2617,Email Outbound,21.3.10 13:11,21.3.10 13:16,FL,Customer 2194,iPhone,Product Assistance,RichardCase 2618,Inbound Call,29.3.10 16:44,29.3.10 16:46,FL,Customer 2195,MacBook Pro,Product Assistance,ClarkCase 2619,Inbound Call,11.3.10 11:02,11.3.10 11:03,FL,Customer 2196,MacBook Pro,Referred to Servicer,MajaCase 2620,Inbound Call,13.3.10 16:43,13.3.10 16:45,FL,Customer 2197,iPhone,Product Assistance,NancyCase 2621,Inbound Call,11.3.10 9:31,11.3.10 9:36,FL,Customer 2198,MacBook Pro,Referred to Servicer,KennyCase 2621,Inbound Call,12.3.10 9:43,12.3.10 9:47,FL,Customer 2198,MacBook Pro,Referred to Servicer,ChristianCase 2621,Handle Case,13.3.10 6:57,13.3.10 7:01,BL,Customer 2198,MacBook Pro,Referred to Servicer,MathiasCase 2622,Inbound Call,4.3.10 11:37,4.3.10 11:43,FL,Customer 2199,iPhone,Product Assistance,IrenaCase 2623,Inbound Call,22.3.10 16:42,22.3.10 16:46,FL,Customer 2200,iPhone,Product Assistance,SteffiCase 2624,Inbound Call,4.3.10 16:09,4.3.10 16:10,FL,Customer 2201,MacBook Pro,Referred to Servicer,JochemCase 2624,Inbound Call,12.3.10 17:49,12.3.10 17:50,FL,Customer 2201,MacBook Pro,Referred to Servicer,BarbaraCase 2625,Inbound Call,22.3.10 14:56,22.3.10 15:06,FL,Customer 2202,iPhone,Product Assistance,JochemCase 2625,Call Outbound,25.3.10 13:30,25.3.10 13:37,FL,Customer 2202,iPhone,Product Assistance,JochemCase 2626,Inbound Call,23.3.10 10:17,23.3.10 10:18,FL,Customer 2203,iPhone,Referred to Servicer,MoniqueCase 2627,Inbound Call,15.3.10 16:50,15.3.10 16:51,FL,Customer 2204,iPhone,Referred to Servicer,BarbaraCase 2628,Inbound Call,26.3.10 8:25,26.3.10 8:26,FL,Customer 3,iPhone,Product Assistance,ErikCase 2629,Handle Case,12.3.10 12:39,12.3.10 12:40,FL,Customer 2205,iPhone,Product Assistance,MaryCase 2629,Handle Case,12.3.10 12:46,12.3.10 12:46,FL,Customer 2205,iPhone,Product Assistance,MaryCase 2630,Handle Email,1.4.10 14:22,1.4.10 14:23,FL,Customer 2206,iPhone,Product Assistance,JochemCase 2630,Handle Email,1.4.10 14:26,1.4.10 14:26,FL,Customer 2206,iPhone,Product Assistance,JochemCase 2631,Inbound Call,13.3.10 17:00,13.3.10 17:07,FL,Customer 2207,MacBook Pro,Referred to Servicer,TonCase 2632,Inbound Call,28.3.10 12:31,28.3.10 12:36,FL,Customer 2208,iPhone,Product Assistance,FredCase 2632,Inbound Call,28.3.10 12:37,28.3.10 12:43,FL,Customer 2208,iPhone,Product Assistance,BarbaraCase 2633,Inbound Call,11.3.10 12:05,11.3.10 12:06,FL,Customer 2209,iPhone,Referred to Servicer,KarenCase 2634,Inbound Call,6.3.10 17:21,6.3.10 17:24,FL,Customer 2210,iPhone,Referred to Servicer,MichaelCase 2635,Inbound Call,21.3.10 10:41,21.3.10 10:47,FL,Customer 2211,MacBook Pro,Referred to Servicer,RichardCase 2636,Inbound Call,27.3.10 9:42,27.3.10 9:44,FL,Customer 2212,iPhone,Referred to Servicer,ErikCase 2637,Inbound Call,6.3.10 11:44,6.3.10 12:12,FL,Customer 2213,MacBook Pro,Product Assistance,KennyCase 2637,Inbound Call,7.3.10 9:12,7.3.10 9:42,FL,Customer 2213,MacBook Pro,Product Assistance,RichardCase 2637,Inbound Call,8.3.10 8:51,8.3.10 8:52,FL,Customer 2213,MacBook Pro,Product Assistance,SusiCase 2638,Inbound Call,9.3.10 8:53,9.3.10 8:53,FL,Customer 2214,MacBook Pro,Referred to Servicer,HaroldCase 2639,Inbound Call,4.3.10 10:14,4.3.10 10:18,FL,Customer 2215,MacBook Pro,Product Assistance,WilCase 2639,Handle Case,8.3.10 11:57,8.3.10 11:59,BL,Customer 2215,MacBook Pro,Product Assistance,StephanieCase 2640,Inbound Call,28.3.10 9:54,28.3.10 9:55,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2641,Handle Email,13.3.10 7:07,13.3.10 7:14,FL,Customer 2216,iPhone,Referred to Servicer,SamuilCase 2641,Call Outbound,13.3.10 7:15,13.3.10 7:21,FL,Customer 2216,iPhone,Referred to Servicer,SamuilCase 2642,Inbound Call,22.3.10 9:59,22.3.10 10:05,FL,Customer 2217,MacBook Pro,Product Assistance,JohanCase 2642,Handle Case,25.3.10 15:16,25.3.10 15:17,FL,Customer 2217,MacBook Pro,Product Assistance,HaroldCase 2642,Handle Case,26.3.10 14:36,26.3.10 14:37,FL,Customer 2217,MacBook Pro,Product Assistance,DavidCase 2642,Call Outbound,16.4.10 13:22,16.4.10 13:28,FL,Customer 2217,MacBook Pro,Product Assistance,KarenCase 2643,Inbound Email,18.3.10 19:08,19.3.10 14:09,FL,Customer 2218,iPhone,Product Assistance,SteffiCase 2643,Email Outbound,19.3.10 14:16,19.3.10 14:24,FL,Customer 2218,iPhone,Product Assistance,SteffiCase 2643,Email Outbound,19.3.10 14:24,19.3.10 14:25,FL,Customer 2218,iPhone,Product Assistance,SteffiCase 2644,Inbound Call,19.3.10 12:23,19.3.10 12:36,FL,Customer 2219,iPhone,Referred to Servicer,NancyCase 2645,Inbound Call,21.3.10 12:14,21.3.10 12:15,FL,Customer 2220,MacBook Pro,Referred to Servicer,IrenaCase 2646,Inbound Call,14.3.10 8:16,14.3.10 8:18,FL,Customer 2221,MacBook Pro,Referred to Servicer,SusiCase 2646,Inbound Call,3.4.10 14:22,3.4.10 14:27,FL,Customer 2221,MacBook Pro,Referred to Servicer,TonCase 2647,Inbound Call,4.3.10 10:24,4.3.10 10:26,FL,Customer 2222,iPhone,Referred to Servicer,HaroldCase 2648,Inbound Call,4.3.10 17:37,4.3.10 17:38,FL,Customer 2223,iPhone,Referred to Servicer,JochemCase 2649,Inbound Call,26.3.10 14:26,26.3.10 14:27,FL,Customer 2224,MacBook Pro,Product Assistance,MoniqueCase 2650,Inbound Email,13.3.10 22:15,15.3.10 11:21,FL,Customer 2225,MacBook Pro,Product Assistance,HenkCase 2650,Email Outbound,15.3.10 11:24,15.3.10 11:25,FL,Customer 2225,MacBook Pro,Product Assistance,HenkCase 2650,Handle Email,15.3.10 11:25,15.3.10 11:25,FL,Customer 2225,MacBook Pro,Product Assistance,HenkCase 2651,Inbound Call,5.3.10 14:49,5.3.10 14:50,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2652,Inbound Email,17.3.10 17:10,19.3.10 11:02,FL,Customer 274,MacBook Pro,Product Assistance,SamuilCase 2652,Call Outbound,19.3.10 11:03,19.3.10 11:08,FL,Customer 274,MacBook Pro,Product Assistance,SamuilCase 2652,Inbound Email,19.3.10 11:12,19.3.10 11:12,FL,Customer 274,MacBook Pro,Product Assistance,SamuilCase 2652,Handle Email,19.3.10 11:13,19.3.10 11:13,FL,Customer 274,MacBook Pro,Product Assistance,SamuilCase 2653,Inbound Call,19.3.10 15:08,19.3.10 15:10,FL,Customer 2226,iPhone,Referred to Servicer,ChristianCase 2654,Inbound Call,14.3.10 13:15,14.3.10 13:20,FL,Customer 2227,iPhone,Product Assistance,ClarkCase 2654,Inbound Call,15.3.10 13:23,15.3.10 13:31,FL,Customer 2227,iPhone,Product Assistance,MichaelCase 2654,Handle Case,15.3.10 14:40,15.3.10 14:42,FL,Customer 2227,iPhone,Product Assistance,HaroldCase 2654,Handle Case,18.3.10 15:24,18.3.10 15:25,FL,Customer 2227,iPhone,Product Assistance,DavidCase 2654,Call Outbound,9.4.10 10:20,9.4.10 10:22,FL,Customer 2227,iPhone,Product Assistance,KarenCase 2654,Call Outbound,11.4.10 11:27,11.4.10 11:29,FL,Customer 2227,iPhone,Product Assistance,KarenCase 2654,Call Outbound,22.4.10 15:57,22.4.10 15:59,FL,Customer 2227,iPhone,Product Assistance,KarenCase 2655,Inbound Call,29.3.10 16:12,29.3.10 16:22,FL,Customer 2228,MacBook Pro,Product Assistance,ClarkCase 2655,Handle Case,4.4.10 14:18,4.4.10 14:20,FL,Customer 2228,MacBook Pro,Product Assistance,ClarkCase 2655,Call Outbound,5.4.10 17:18,5.4.10 17:20,FL,Customer 2228,MacBook Pro,Product Assistance,ClarkCase 2655,Call Outbound,5.4.10 17:35,5.4.10 17:52,FL,Customer 2228,MacBook Pro,Product Assistance,ClarkCase 2655,Handle Case,8.4.10 10:13,8.4.10 10:15,FL,Customer 2228,MacBook Pro,Product Assistance,AshleyCase 2655,Call Outbound,9.4.10 10:33,9.4.10 10:36,FL,Customer 2228,MacBook Pro,Product Assistance,ClarkCase 2656,Inbound Call,14.3.10 10:36,14.3.10 10:37,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 2657,Inbound Call,19.3.10 9:47,19.3.10 9:52,FL,Customer 2229,iPhone,Referred to Servicer,TonCase 2658,Inbound Call,11.3.10 18:05,11.3.10 18:06,FL,Customer 2230,iPhone,Product Assistance,MoniqueCase 2659,Inbound Call,11.3.10 9:10,11.3.10 9:12,FL,Customer 2231,iPhone,Referred to Servicer,RichardCase 2660,Inbound Call,8.3.10 11:12,8.3.10 11:17,FL,Customer 2232,MacBook Pro,Product Assistance,AnneCase 2661,Inbound Call,8.3.10 12:04,8.3.10 12:06,FL,Customer 2233,MacBook Pro,Referred to Servicer,MajaCase 2662,Inbound Email,29.3.10 19:50,2.4.10 14:20,FL,Customer 2234,iPhone,Product Assistance,SteffiCase 2662,Email Outbound,2.4.10 14:29,2.4.10 14:36,FL,Customer 2234,iPhone,Product Assistance,SteffiCase 2662,Email Outbound,2.4.10 14:36,2.4.10 14:38,FL,Customer 2234,iPhone,Product Assistance,SteffiCase 2662,Handle Case,2.4.10 14:38,2.4.10 14:38,FL,Customer 2234,iPhone,Product Assistance,SteffiCase 2662,Inbound Call,2.4.10 15:24,2.4.10 15:31,FL,Customer 2234,iPhone,Product Assistance,AnneCase 2662,Handle Email,4.4.10 13:45,4.4.10 13:46,FL,Customer 2234,iPhone,Product Assistance,MaryCase 2663,Inbound Call,5.3.10 16:12,5.3.10 16:14,FL,Customer 2235,MacBook Pro,Referred to Servicer,NancyCase 2663,Inbound Call,5.3.10 16:28,5.3.10 16:31,FL,Customer 2235,MacBook Pro,Referred to Servicer,JochemCase 2664,Inbound Email,30.3.10 21:12,3.4.10 10:01,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2664,Email Outbound,3.4.10 10:17,3.4.10 10:19,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2664,Email Outbound,3.4.10 10:19,3.4.10 10:19,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2664,Handle Case,3.4.10 10:26,3.4.10 10:27,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2664,Handle Case,3.4.10 10:27,3.4.10 10:27,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2664,Handle Case,3.4.10 14:25,3.4.10 14:27,FL,Customer 2236,iPhone,Product Assistance,RossCase 2664,Call Outbound,3.4.10 15:19,3.4.10 15:37,FL,Customer 2236,iPhone,Product Assistance,SteffiCase 2665,Inbound Call,5.3.10 16:31,5.3.10 16:35,FL,Customer 2237,iPhone,Referred to Servicer,TonCase 2666,Inbound Call,27.3.10 16:37,27.3.10 16:38,FL,Customer 2238,iPhone,Referred to Servicer,HaroldCase 2666,Inbound Call,28.3.10 9:40,28.3.10 9:45,FL,Customer 2238,iPhone,Referred to Servicer,ErikCase 2667,Inbound Call,21.3.10 12:03,21.3.10 12:04,FL,Customer 3,iPhone,Product Assistance,KennyCase 2668,Inbound Call,7.3.10 9:49,7.3.10 9:50,FL,Customer 2239,iPhone,Product Assistance,HenkCase 2668,Handle Case,9.3.10 14:37,9.3.10 14:38,FL,Customer 2239,iPhone,Product Assistance,HaroldCase 2668,Handle Case,11.3.10 7:50,11.3.10 7:50,FL,Customer 2239,iPhone,Product Assistance,DavidCase 2668,Call Outbound,4.4.10 14:20,4.4.10 14:22,FL,Customer 2239,iPhone,Product Assistance,DavidCase 2668,Inbound Call,17.4.10 6:50,17.4.10 6:57,FL,Customer 2239,iPhone,Product Assistance,RichardCase 2668,Inbound Call,17.4.10 7:29,17.4.10 7:41,FL,Customer 2239,iPhone,Product Assistance,DavidCase 2669,Inbound Call,25.3.10 8:30,25.3.10 8:31,FL,Customer 2240,iPhone,Referred to Servicer,HenkCase 2669,Inbound Call,25.3.10 10:02,25.3.10 10:06,FL,Customer 2240,iPhone,Referred to Servicer,MichaelCase 2669,Handle Case,28.3.10 12:18,28.3.10 12:18,FL,Customer 2240,iPhone,Referred to Servicer,MichaelCase 2670,Inbound Call,23.3.10 10:04,23.3.10 10:07,FL,Customer 2241,MacBook Pro,Referred to Servicer,ErikCase 2670,Handle Case,26.3.10 12:20,26.3.10 12:20,FL,Customer 2241,MacBook Pro,Referred to Servicer,MaryCase 2670,Handle Case,27.3.10 7:23,27.3.10 7:28,BL,Customer 2241,MacBook Pro,Referred to Servicer,MathiasCase 2670,Handle Case,29.3.10 10:50,29.3.10 10:52,BL,Customer 2241,MacBook Pro,Referred to Servicer,MathiasCase 2670,Call Outbound,29.3.10 11:58,29.3.10 12:00,FL,Customer 2241,MacBook Pro,Referred to Servicer,ErikCase 2670,Inbound Call,4.4.10 14:46,4.4.10 14:48,FL,Customer 2241,MacBook Pro,Referred to Servicer,NancyCase 2670,Handle Case,5.4.10 14:35,5.4.10 14:35,FL,Customer 2241,MacBook Pro,Referred to Servicer,DavidCase 2670,Handle Case,19.4.10 8:06,19.4.10 8:07,BL,Customer 2241,MacBook Pro,Referred to Servicer,MathiasCase 2670,Handle Case,22.4.10 14:12,22.4.10 14:17,FL,Customer 2241,MacBook Pro,Referred to Servicer,NancyCase 2671,Inbound Call,21.3.10 15:05,21.3.10 15:08,FL,Customer 2242,iPhone,Referred to Servicer,ClarkCase 2672,Inbound Call,6.3.10 12:30,6.3.10 12:55,FL,Customer 2243,MacBook Pro,Product Assistance,TonCase 2672,Inbound Call,6.3.10 13:28,6.3.10 13:31,FL,Customer 2243,MacBook Pro,Product Assistance,TonCase 2673,Inbound Call,28.3.10 11:06,28.3.10 11:11,FL,Customer 2244,iPhone,Product Assistance,AnneCase 2674,Inbound Call,9.3.10 8:47,9.3.10 8:49,FL,Customer 2245,iPhone,Product Assistance,HaroldCase 2674,Inbound Call,9.3.10 10:14,9.3.10 10:26,BL,Customer 2245,iPhone,Product Assistance,MathiasCase 2675,Email Outbound,7.3.10 14:48,7.3.10 14:48,FL,Customer 2246,iPhone,Referred to Servicer,JochemCase 2675,Email Outbound,7.3.10 14:56,7.3.10 14:56,FL,Customer 2246,iPhone,Referred to Servicer,JochemCase 2676,Inbound Call,18.3.10 15:57,18.3.10 15:57,FL,Customer 3,MacBook Pro,Product Assistance,HaroldCase 2677,Inbound Call,19.3.10 7:38,19.3.10 7:42,FL,Customer 2247,iPhone,Product Assistance,RichardCase 2678,Inbound Call,20.3.10 13:51,20.3.10 13:58,FL,Customer 2248,iPhone,Referred to Servicer,TonCase 2678,Inbound Call,23.4.10 12:48,23.4.10 12:49,FL,Customer 2248,iPhone,Referred to Servicer,NancyCase 2679,Inbound Call,25.3.10 13:52,25.3.10 13:56,BL,Customer 2249,iPhone,Product Assistance,SteveCase 2679,Inbound Call,25.3.10 14:18,25.3.10 14:22,FL,Customer 2249,iPhone,Product Assistance,SteffiCase 2680,Inbound Call,20.3.10 16:34,20.3.10 16:36,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 2681,Inbound Call,7.3.10 12:48,7.3.10 12:49,FL,Customer 2250,iPhone,Referred to Servicer,MaryCase 2682,Inbound Call,18.3.10 16:24,18.3.10 16:28,BL,Customer 2251,MacBook Pro,Referred to Servicer,SteveCase 2683,Inbound Call,4.3.10 17:20,4.3.10 17:22,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 2684,Inbound Call,27.3.10 7:30,27.3.10 7:42,FL,Customer 2252,iPhone,Product Assistance,RichardCase 2685,Inbound Call,6.3.10 15:25,6.3.10 15:26,FL,Customer 325,MacBook Pro,Referred to Servicer,HaroldCase 2686,Inbound Call,29.3.10 8:07,29.3.10 8:08,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 2687,Inbound Email,19.3.10 22:45,21.3.10 8:00,FL,Customer 2253,iPhone,Product Assistance,SamuilCase 2687,Email Outbound,21.3.10 8:02,21.3.10 8:03,FL,Customer 2253,iPhone,Product Assistance,SamuilCase 2687,Handle Email,21.3.10 8:03,21.3.10 8:03,FL,Customer 2253,iPhone,Product Assistance,SamuilCase 2688,Inbound Call,18.3.10 9:14,18.3.10 9:17,FL,Customer 2254,MacBook Pro,Referred to Servicer,ErikCase 2688,Inbound Call,18.3.10 10:32,18.3.10 10:39,FL,Customer 2254,MacBook Pro,Referred to Servicer,SusiCase 2688,Handle Case,19.3.10 13:22,19.3.10 13:23,FL,Customer 2254,MacBook Pro,Referred to Servicer,HaroldCase 2688,Handle Case,20.3.10 9:30,20.3.10 9:30,FL,Customer 2254,MacBook Pro,Referred to Servicer,DavidCase 2688,Call Outbound,9.4.10 11:28,9.4.10 11:33,FL,Customer 2254,MacBook Pro,Referred to Servicer,KarenCase 2688,Call Outbound,11.4.10 12:40,11.4.10 12:41,FL,Customer 2254,MacBook Pro,Referred to Servicer,KarenCase 2688,Call Outbound,12.4.10 14:29,12.4.10 14:35,FL,Customer 2254,MacBook Pro,Referred to Servicer,KarenCase 2688,Inbound Call,16.4.10 15:45,16.4.10 15:51,FL,Customer 2254,MacBook Pro,Referred to Servicer,MichaelCase 2688,Inbound Call,16.4.10 15:53,16.4.10 15:53,FL,Customer 2254,MacBook Pro,Referred to Servicer,WilCase 2689,Inbound Call,18.3.10 9:07,18.3.10 9:09,FL,Customer 2255,MacBook Pro,Product Assistance,HenkCase 2690,Inbound Call,26.3.10 17:51,26.3.10 17:56,FL,Customer 2256,iPhone,Referred to Servicer,ClarkCase 2690,Inbound Call,25.4.10 16:06,25.4.10 16:17,FL,Customer 2256,iPhone,Referred to Servicer,TonCase 2691,Inbound Call,12.3.10 9:14,12.3.10 9:17,FL,Customer 2257,MacBook Pro,Referred to Servicer,KarenCase 2691,Inbound Call,13.3.10 8:54,13.3.10 8:57,FL,Customer 2257,MacBook Pro,Referred to Servicer,AnneCase 2692,Inbound Email,5.3.10 9:36,7.3.10 11:58,FL,Customer 2258,iPhone,Product Assistance,JochemCase 2692,Call Outbound,7.3.10 11:59,7.3.10 12:00,FL,Customer 2258,iPhone,Product Assistance,JochemCase 2692,Email Outbound,7.3.10 12:00,7.3.10 12:06,FL,Customer 2258,iPhone,Product Assistance,JochemCase 2692,Handle Email,7.3.10 12:06,7.3.10 12:06,FL,Customer 2258,iPhone,Product Assistance,JochemCase 2693,Inbound Call,11.3.10 10:42,11.3.10 10:46,FL,Customer 2259,MacBook Pro,Product Assistance,JohanCase 2694,Inbound Call,20.3.10 8:58,20.3.10 9:11,FL,Customer 2260,iPhone,Referred to Servicer,HenkCase 2694,Inbound Call,20.3.10 9:59,20.3.10 10:02,FL,Customer 2260,iPhone,Referred to Servicer,WilCase 2695,Inbound Call,5.3.10 11:36,5.3.10 11:36,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 2696,Inbound Call,19.3.10 16:54,19.3.10 16:55,FL,Customer 2261,iPhone,Referred to Servicer,MoniqueCase 2696,Inbound Call,20.3.10 10:45,20.3.10 10:46,FL,Customer 2261,iPhone,Referred to Servicer,MajaCase 2697,Inbound Call,21.3.10 12:07,21.3.10 12:07,FL,Customer 2262,iPhone,Referred to Servicer,ChristianCase 2698,Inbound Call,21.3.10 10:12,21.3.10 10:16,FL,Customer 2263,MacBook Pro,Referred to Servicer,RichardCase 2699,Inbound Call,18.3.10 12:25,18.3.10 12:36,FL,Customer 2264,MacBook Pro,Product Assistance,NancyCase 2700,Inbound Call,5.3.10 10:18,5.3.10 10:25,FL,Customer 2265,MacBook Pro,Referred to Servicer,TonCase 2701,Inbound Call,14.3.10 15:05,14.3.10 15:09,FL,Customer 2266,MacBook Pro,Referred to Servicer,WilCase 2701,Handle Case,15.3.10 6:51,15.3.10 6:52,BL,Customer 2266,MacBook Pro,Referred to Servicer,MathiasCase 2701,Inbound Call,18.3.10 16:29,18.3.10 16:31,FL,Customer 2266,MacBook Pro,Referred to Servicer,MoniqueCase 2701,Inbound Call,22.3.10 10:23,22.3.10 10:24,FL,Customer 2266,MacBook Pro,Referred to Servicer,MajaCase 2701,Inbound Call,24.4.10 12:46,24.4.10 12:49,FL,Customer 2266,MacBook Pro,Referred to Servicer,MichaelCase 2701,Inbound Call,24.4.10 12:52,24.4.10 12:52,FL,Customer 2266,MacBook Pro,Referred to Servicer,NancyCase 2702,Inbound Call,18.3.10 16:00,18.3.10 16:01,FL,Customer 2267,MacBook Pro,Referred to Servicer,MoniqueCase 2702,Handle Case,19.3.10 8:02,19.3.10 8:04,BL,Customer 2267,MacBook Pro,Referred to Servicer,MathiasCase 2703,Inbound Call,27.3.10 10:59,27.3.10 11:04,FL,Customer 2268,MacBook Pro,Referred to Servicer,RichardCase 2704,Inbound Call,26.3.10 17:10,26.3.10 17:14,FL,Customer 3,iPhone,Product Assistance,SteffiCase 2705,Inbound Call,18.3.10 15:54,18.3.10 16:06,FL,Customer 2269,iPhone,Referred to Servicer,ClarkCase 2706,Inbound Call,8.3.10 11:11,8.3.10 11:16,FL,Customer 2270,iPhone,Product Assistance,SusiCase 2707,Inbound Call,25.3.10 13:14,25.3.10 13:28,FL,Customer 2271,iPhone,Referred to Servicer,ElenaCase 2708,Inbound Call,15.3.10 12:33,15.3.10 12:35,FL,Customer 2272,MacBook Pro,Product Assistance,MajaCase 2708,Inbound Call,28.3.10 16:39,28.3.10 16:43,FL,Customer 2272,MacBook Pro,Product Assistance,MoniqueCase 2709,Inbound Call,25.3.10 14:47,25.3.10 14:48,FL,Customer 2273,iPhone,Product Assistance,MoniqueCase 2710,Inbound Call,18.3.10 6:51,18.3.10 6:52,FL,Customer 2274,MacBook Pro,Referred to Servicer,RichardCase 2710,Inbound Call,18.3.10 9:44,18.3.10 9:46,FL,Customer 2274,MacBook Pro,Referred to Servicer,ChristianCase 2711,Inbound Email,21.3.10 12:24,22.3.10 9:21,FL,Customer 2275,iPhone,Product Assistance,SamuilCase 2711,Inbound Email,22.3.10 9:25,22.3.10 9:25,FL,Customer 2275,iPhone,Product Assistance,SamuilCase 2711,Email Outbound,22.3.10 9:26,22.3.10 9:34,FL,Customer 2275,iPhone,Product Assistance,SamuilCase 2711,Handle Email,22.3.10 12:12,22.3.10 12:15,FL,Customer 2275,iPhone,Product Assistance,SamuilCase 2711,Handle Email,22.3.10 12:16,22.3.10 12:16,FL,Customer 2275,iPhone,Product Assistance,SamuilCase 2712,Handle Email,15.3.10 7:49,15.3.10 7:59,FL,Customer 2276,MacBook Pro,Product Assistance,SamuilCase 2712,Call Outbound,15.3.10 7:59,15.3.10 7:59,FL,Customer 2276,MacBook Pro,Product Assistance,SamuilCase 2713,Inbound Call,28.3.10 16:47,28.3.10 16:52,BL,Customer 2277,iPhone,Referred to Servicer,SteveCase 2714,Inbound Call,12.3.10 11:23,12.3.10 11:29,FL,Customer 2278,iPhone,Referred to Servicer,JohanCase 2715,Inbound Call,22.3.10 12:20,22.3.10 12:29,FL,Customer 2279,iPhone,Referred to Servicer,SteffiCase 2716,Handle Case,11.3.10 16:31,11.3.10 16:31,FL,Customer 2280,iPhone,Product Assistance,MaryCase 2716,Inbound Call,11.3.10 16:31,11.3.10 16:31,FL,Customer 2280,iPhone,Product Assistance,MaryCase 2717,Inbound Call,12.3.10 9:06,12.3.10 9:06,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2718,Inbound Call,18.3.10 14:02,18.3.10 14:05,FL,Customer 2281,iPhone,Referred to Servicer,TonCase 2719,Inbound Call,27.3.10 17:29,27.3.10 17:41,FL,Customer 2282,MacBook Pro,Referred to Servicer,ClarkCase 2719,Inbound Call,27.3.10 17:43,27.3.10 17:43,FL,Customer 2282,MacBook Pro,Referred to Servicer,NancyCase 2719,Inbound Call,11.4.10 7:54,11.4.10 7:56,FL,Customer 2282,MacBook Pro,Referred to Servicer,SusiCase 2719,Inbound Call,12.4.10 9:31,12.4.10 9:31,FL,Customer 2282,MacBook Pro,Referred to Servicer,WilCase 2719,Inbound Call,16.4.10 9:42,16.4.10 9:44,FL,Customer 2282,MacBook Pro,Referred to Servicer,SusiCase 2720,Inbound Call,7.3.10 9:42,7.3.10 9:43,FL,Customer 2283,iPhone,Product Assistance,MaryCase 2720,Inbound Call,7.3.10 9:45,7.3.10 9:45,FL,Customer 2283,iPhone,Product Assistance,MaryCase 2720,Inbound Call,7.3.10 10:03,7.3.10 10:06,FL,Customer 2283,iPhone,Product Assistance,AnneCase 2720,Handle Case,7.3.10 12:16,7.3.10 12:19,FL,Customer 2283,iPhone,Product Assistance,AnneCase 2720,Inbound Call,7.3.10 17:34,7.3.10 17:47,FL,Customer 2283,iPhone,Product Assistance,HaroldCase 2720,Email Outbound,7.3.10 17:49,7.3.10 17:49,FL,Customer 2283,iPhone,Product Assistance,HaroldCase 2720,Email Outbound,7.3.10 17:53,7.3.10 17:54,FL,Customer 2283,iPhone,Product Assistance,HaroldCase 2720,Handle Case,18.3.10 15:08,18.3.10 15:09,FL,Customer 2283,iPhone,Product Assistance,HaroldCase 2721,Inbound Call,29.3.10 16:02,29.3.10 16:05,FL,Customer 2284,MacBook Pro,Referred to Servicer,AnneCase 2722,Inbound Call,18.3.10 9:57,18.3.10 10:02,FL,Customer 2285,iPhone,Product Assistance,FredCase 2723,Inbound Call,13.3.10 10:38,13.3.10 10:41,FL,Customer 2286,MacBook Pro,Referred to Servicer,JohanCase 2723,Inbound Call,15.3.10 9:07,15.3.10 9:11,FL,Customer 2286,MacBook Pro,Referred to Servicer,JohanCase 2724,Inbound Call,13.3.10 10:44,13.3.10 10:46,FL,Customer 1627,MacBook Pro,Referred to Servicer,MajaCase 2725,Inbound Email,14.3.10 22:04,15.3.10 8:22,FL,Customer 2287,iPhone,Referred to Servicer,SusiCase 2725,Handle Email,15.3.10 8:22,15.3.10 8:24,FL,Customer 2287,iPhone,Referred to Servicer,SusiCase 2725,Email Outbound,15.3.10 8:24,15.3.10 8:30,FL,Customer 2287,iPhone,Referred to Servicer,SusiCase 2726,Inbound Call,7.3.10 15:57,7.3.10 16:00,FL,Customer 2288,MacBook Pro,Referred to Servicer,AnneCase 2726,Handle Case,7.3.10 16:00,7.3.10 16:01,FL,Customer 2288,MacBook Pro,Referred to Servicer,AnneCase 2726,Inbound Call,7.3.10 16:02,7.3.10 16:03,BL,Customer 2288,MacBook Pro,Referred to Servicer,SteveCase 2727,Inbound Call,6.3.10 13:08,6.3.10 13:10,FL,Customer 2289,iPhone,Referred to Servicer,IrenaCase 2728,Inbound Call,11.3.10 8:13,11.3.10 8:14,FL,Customer 2290,iPhone,Referred to Servicer,MajaCase 2729,Inbound Call,22.3.10 7:52,22.3.10 7:59,FL,Customer 652,iPhone,Product Assistance,SusiCase 2730,Inbound Call,19.3.10 7:14,19.3.10 7:17,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2731,Inbound Call,23.3.10 9:05,23.3.10 9:16,FL,Customer 2291,iPhone,Referred to Servicer,BarbaraCase 2732,Inbound Call,28.3.10 11:10,28.3.10 11:26,FL,Customer 3,iPhone,Product Assistance,ErikCase 2733,Inbound Email,7.3.10 12:01,7.3.10 14:41,FL,Customer 2292,MacBook Pro,Product Assistance,DavidCase 2733,Inbound Email,7.3.10 14:42,7.3.10 14:42,FL,Customer 2292,MacBook Pro,Product Assistance,DavidCase 2733,Email Outbound,7.3.10 14:42,7.3.10 14:43,FL,Customer 2292,MacBook Pro,Product Assistance,DavidCase 2734,Inbound Call,13.3.10 16:24,13.3.10 16:42,FL,Customer 2293,iPhone,Referred to Servicer,NancyCase 2735,Inbound Call,6.3.10 9:37,6.3.10 9:39,FL,Customer 2294,MacBook Pro,Referred to Servicer,MajaCase 2735,Handle Case,7.3.10 6:34,7.3.10 6:36,BL,Customer 2294,MacBook Pro,Referred to Servicer,MathiasCase 2735,Inbound Call,28.3.10 13:21,28.3.10 13:27,FL,Customer 2294,MacBook Pro,Referred to Servicer,TonCase 2735,Inbound Call,1.4.10 9:16,1.4.10 9:16,FL,Customer 2294,MacBook Pro,Referred to Servicer,MajaCase 2735,Inbound Call,1.4.10 9:48,1.4.10 9:48,FL,Customer 2294,MacBook Pro,Referred to Servicer,MajaCase 2735,Inbound Call,1.4.10 9:51,1.4.10 9:54,FL,Customer 2294,MacBook Pro,Referred to Servicer,MichaelCase 2735,Inbound Call,1.4.10 10:40,1.4.10 10:40,FL,Customer 2294,MacBook Pro,Referred to Servicer,JochemCase 2735,Inbound Call,1.4.10 10:48,1.4.10 10:49,FL,Customer 2294,MacBook Pro,Referred to Servicer,JohanCase 2736,Inbound Call,15.3.10 17:24,15.3.10 17:39,FL,Customer 210,iPhone,Referred to Servicer,NancyCase 2736,Inbound Call,19.3.10 17:19,19.3.10 17:29,BL,Customer 210,iPhone,Referred to Servicer,SteveCase 2736,Handle Case,20.3.10 12:03,20.3.10 12:05,FL,Customer 210,iPhone,Referred to Servicer,HaroldCase 2736,Handle Case,20.3.10 12:07,20.3.10 12:07,FL,Customer 210,iPhone,Referred to Servicer,DavidCase 2736,Inbound Call,27.3.10 17:33,27.3.10 17:34,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,28.3.10 9:50,28.3.10 9:54,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,28.3.10 17:06,28.3.10 17:07,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,28.3.10 17:09,28.3.10 17:10,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,29.3.10 12:59,29.3.10 13:01,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,1.4.10 11:31,1.4.10 11:33,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Handle Case,2.4.10 10:46,2.4.10 10:48,FL,Customer 210,iPhone,Referred to Servicer,ChristianCase 2736,Inbound Call,2.4.10 17:14,2.4.10 17:25,FL,Customer 210,iPhone,Referred to Servicer,MichaelCase 2736,Call Outbound,9.4.10 13:44,9.4.10 13:49,FL,Customer 210,iPhone,Referred to Servicer,KarenCase 2736,Handle Case,10.4.10 9:02,10.4.10 9:03,FL,Customer 210,iPhone,Referred to Servicer,DavidCase 2736,Call Outbound,22.4.10 16:56,22.4.10 16:59,FL,Customer 210,iPhone,Referred to Servicer,KarenCase 2736,Call Outbound,23.4.10 13:41,23.4.10 13:47,FL,Customer 210,iPhone,Referred to Servicer,KarenCase 2737,Inbound Email,5.3.10 9:16,7.3.10 9:47,FL,Customer 2295,MacBook Pro,Product Assistance,SamuilCase 2737,Email Outbound,7.3.10 9:59,7.3.10 10:17,FL,Customer 2295,MacBook Pro,Product Assistance,SamuilCase 2737,Handle Email,7.3.10 10:17,7.3.10 10:17,FL,Customer 2295,MacBook Pro,Product Assistance,SamuilCase 2737,Handle Case,7.3.10 10:17,7.3.10 10:17,FL,Customer 2295,MacBook Pro,Product Assistance,SamuilCase 2738,Inbound Call,26.3.10 8:50,26.3.10 8:52,FL,Customer 2296,iPhone,Product Assistance,AnneCase 2739,Inbound Call,18.3.10 12:38,18.3.10 12:48,FL,Customer 2297,iPhone,Referred to Servicer,MoniqueCase 2739,Inbound Call,18.3.10 13:02,18.3.10 13:03,FL,Customer 2297,iPhone,Referred to Servicer,FredCase 2739,Inbound Call,20.3.10 16:37,20.3.10 16:38,FL,Customer 2297,iPhone,Referred to Servicer,NancyCase 2740,Inbound Call,20.3.10 9:38,20.3.10 9:41,FL,Customer 2298,iPhone,Product Assistance,HenkCase 2741,Inbound Email,10.3.10 8:56,12.3.10 8:07,FL,Customer 2299,iPhone,Product Assistance,SamuilCase 2741,Email Outbound,12.3.10 8:08,12.3.10 8:12,FL,Customer 2299,iPhone,Product Assistance,SamuilCase 2741,Handle Email,12.3.10 8:13,12.3.10 8:13,FL,Customer 2299,iPhone,Product Assistance,SamuilCase 2742,Inbound Call,11.3.10 8:13,11.3.10 8:19,FL,Customer 2300,iPhone,Referred to Servicer,WilCase 2743,Inbound Call,27.3.10 8:22,27.3.10 8:23,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 2744,Inbound Email,27.3.10 10:40,28.3.10 7:14,FL,Customer 2301,MacBook Pro,Referred to Servicer,SamuilCase 2744,Email Outbound,28.3.10 7:16,28.3.10 7:17,FL,Customer 2301,MacBook Pro,Referred to Servicer,SamuilCase 2744,Handle Email,28.3.10 7:17,28.3.10 7:17,FL,Customer 2301,MacBook Pro,Referred to Servicer,SamuilCase 2745,Inbound Call,23.3.10 11:44,23.3.10 11:46,FL,Customer 2302,MacBook Pro,Referred to Servicer,ElenaCase 2746,Inbound Call,5.3.10 14:38,5.3.10 14:40,FL,Customer 2303,MacBook Pro,Product Assistance,NancyCase 2747,Inbound Call,25.3.10 9:31,25.3.10 9:33,FL,Customer 2304,MacBook Pro,Referred to Servicer,HenkCase 2747,Handle Case,25.3.10 15:22,25.3.10 15:23,FL,Customer 2304,MacBook Pro,Referred to Servicer,HaroldCase 2747,Handle Case,26.3.10 14:40,26.3.10 14:40,FL,Customer 2304,MacBook Pro,Referred to Servicer,DavidCase 2747,Inbound Call,4.4.10 9:18,4.4.10 9:19,FL,Customer 2304,MacBook Pro,Referred to Servicer,JochemCase 2747,Inbound Call,4.4.10 12:16,4.4.10 12:20,FL,Customer 2304,MacBook Pro,Referred to Servicer,RichardCase 2747,Inbound Call,4.4.10 13:59,4.4.10 14:06,FL,Customer 2304,MacBook Pro,Referred to Servicer,ChristianCase 2747,Inbound Call,4.4.10 15:34,4.4.10 15:38,FL,Customer 2304,MacBook Pro,Referred to Servicer,NancyCase 2747,Handle Case,5.4.10 7:49,5.4.10 7:51,BL,Customer 2304,MacBook Pro,Referred to Servicer,MathiasCase 2747,Inbound Call,9.4.10 10:18,9.4.10 10:19,FL,Customer 2304,MacBook Pro,Referred to Servicer,MichaelCase 2748,Inbound Call,27.3.10 10:23,27.3.10 10:25,FL,Customer 2305,iPhone,Referred to Servicer,SusiCase 2748,Inbound Call,27.3.10 10:26,27.3.10 10:30,FL,Customer 2305,iPhone,Referred to Servicer,SteffiCase 2749,Inbound Call,11.3.10 7:59,11.3.10 8:04,FL,Customer 2306,iPhone,Referred to Servicer,KennyCase 2750,Handle Email,19.3.10 13:35,19.3.10 13:36,FL,Customer 2307,iPhone,Referred to Servicer,JochemCase 2750,Handle Email,19.3.10 13:40,19.3.10 13:40,FL,Customer 2307,iPhone,Referred to Servicer,JochemCase 2751,Inbound Call,28.3.10 9:10,28.3.10 9:14,FL,Customer 2308,iPhone,Referred to Servicer,WilCase 2751,Inbound Call,28.3.10 9:28,28.3.10 9:53,FL,Customer 2308,iPhone,Referred to Servicer,ElenaCase 2752,Inbound Call,25.3.10 8:10,25.3.10 8:13,FL,Customer 2309,iPhone,Referred to Servicer,WilCase 2753,Inbound Call,11.3.10 11:21,11.3.10 11:22,FL,Customer 2310,iPhone,Referred to Servicer,HenkCase 2753,Handle Case,11.3.10 11:41,11.3.10 11:41,FL,Customer 2310,iPhone,Referred to Servicer,HenkCase 2754,Inbound Call,11.3.10 15:56,11.3.10 15:57,FL,Customer 2311,iPhone,Referred to Servicer,HaroldCase 2755,Inbound Call,7.3.10 11:38,7.3.10 11:41,FL,Customer 2312,MacBook Pro,Product Assistance,WilCase 2756,Handle Email,11.3.10 13:09,11.3.10 13:20,FL,Customer 2313,MacBook Pro,Referred to Servicer,SteffiCase 2756,Handle Email,11.3.10 13:26,11.3.10 13:26,FL,Customer 2313,MacBook Pro,Referred to Servicer,SteffiCase 2757,Inbound Email,13.3.10 17:15,18.3.10 6:53,FL,Customer 2314,iPhone,Product Assistance,SamuilCase 2757,Inbound Email,18.3.10 6:55,18.3.10 6:55,FL,Customer 2314,iPhone,Product Assistance,SamuilCase 2757,Email Outbound,18.3.10 6:55,18.3.10 6:55,FL,Customer 2314,iPhone,Product Assistance,SamuilCase 2757,Handle Case,18.3.10 6:57,18.3.10 6:58,FL,Customer 2314,iPhone,Product Assistance,SamuilCase 2758,Inbound Call,26.3.10 12:43,26.3.10 12:44,FL,Customer 2315,iPhone,Referred to Servicer,ElenaCase 2759,Inbound Call,13.3.10 12:53,13.3.10 12:55,FL,Customer 2316,iPhone,Referred to Servicer,MoniqueCase 2760,Inbound Call,26.3.10 16:45,26.3.10 16:54,FL,Customer 1799,iPhone,Referred to Servicer,NancyCase 2760,Call Outbound,27.3.10 12:30,27.3.10 12:31,FL,Customer 1799,iPhone,Referred to Servicer,NancyCase 2760,Call Outbound,28.3.10 13:53,28.3.10 13:57,FL,Customer 1799,iPhone,Referred to Servicer,NancyCase 2761,Inbound Call,27.3.10 17:37,27.3.10 17:38,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 2762,Inbound Call,27.3.10 9:08,27.3.10 9:10,FL,Customer 2317,iPhone,Referred to Servicer,WilCase 2763,Inbound Call,26.3.10 13:57,26.3.10 14:00,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 2764,Inbound Call,29.3.10 17:03,29.3.10 17:07,FL,Customer 2318,iPhone,Referred to Servicer,HaroldCase 2765,Inbound Call,13.3.10 17:22,13.3.10 17:23,FL,Customer 2319,iPhone,Referred to Servicer,AnneCase 2765,Inbound Call,15.3.10 17:05,15.3.10 17:25,FL,Customer 2319,iPhone,Referred to Servicer,ClarkCase 2766,Inbound Call,20.3.10 16:34,20.3.10 16:35,FL,Customer 2320,iPhone,Referred to Servicer,JochemCase 2766,Handle Case,21.3.10 14:46,21.3.10 14:47,FL,Customer 2320,iPhone,Referred to Servicer,JochemCase 2767,Inbound Call,6.3.10 16:34,6.3.10 16:35,FL,Customer 2321,MacBook Pro,Product Assistance,HaroldCase 2767,Handle Case,9.3.10 7:46,9.3.10 7:47,FL,Customer 2321,MacBook Pro,Product Assistance,HaroldCase 2768,Inbound Call,7.3.10 9:15,7.3.10 9:16,FL,Customer 2322,iPhone,Referred to Servicer,MaryCase 2769,Inbound Call,29.3.10 17:05,29.3.10 17:13,FL,Customer 2323,iPhone,Referred to Servicer,BarbaraCase 2770,Inbound Call,29.3.10 17:34,29.3.10 17:37,FL,Customer 2324,MacBook Pro,Referred to Servicer,MichaelCase 2770,Inbound Call,4.4.10 14:02,4.4.10 14:03,FL,Customer 2324,MacBook Pro,Referred to Servicer,MoniqueCase 2770,Inbound Call,17.4.10 14:15,17.4.10 14:17,FL,Customer 2324,MacBook Pro,Referred to Servicer,HowardCase 2770,Inbound Call,17.4.10 14:25,17.4.10 14:25,FL,Customer 2324,MacBook Pro,Referred to Servicer,ChristianCase 2771,Inbound Call,13.3.10 8:19,13.3.10 8:20,FL,Customer 2325,MacBook Pro,Product Assistance,HenkCase 2771,Inbound Call,13.3.10 8:27,13.3.10 8:34,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,20.3.10 11:01,20.3.10 11:07,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,21.3.10 10:52,21.3.10 10:53,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,26.3.10 11:12,26.3.10 11:14,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,8.4.10 11:49,8.4.10 11:50,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,9.4.10 11:15,9.4.10 11:16,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2771,Handle Case,10.4.10 10:53,10.4.10 10:55,FL,Customer 2325,MacBook Pro,Product Assistance,KennyCase 2772,Inbound Call,26.3.10 15:43,26.3.10 15:54,FL,Customer 2326,iPhone,Referred to Servicer,AnneCase 2773,Inbound Call,28.3.10 9:05,28.3.10 9:07,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 2774,Inbound Call,26.3.10 10:23,26.3.10 10:33,FL,Customer 2327,iPhone,Referred to Servicer,KennyCase 2775,Inbound Call,4.3.10 10:01,4.3.10 10:03,FL,Customer 2328,iPhone,Referred to Servicer,WilCase 2776,Inbound Call,11.3.10 16:18,11.3.10 16:20,FL,Customer 2329,iPhone,Referred to Servicer,MaryCase 2777,Inbound Email,12.3.10 15:46,14.3.10 8:32,FL,Customer 2330,iPhone,Referred to Servicer,SamuilCase 2777,Email Outbound,14.3.10 8:38,14.3.10 8:40,FL,Customer 2330,iPhone,Referred to Servicer,SamuilCase 2777,Email Outbound,14.3.10 8:40,14.3.10 8:41,FL,Customer 2330,iPhone,Referred to Servicer,SamuilCase 2778,Inbound Call,19.3.10 9:48,19.3.10 10:02,FL,Customer 2331,MacBook Pro,Product Assistance,SusiCase 2779,Inbound Call,13.3.10 8:00,13.3.10 8:04,FL,Customer 2332,iPhone,Product Assistance,KennyCase 2780,Handle Email,19.3.10 13:21,19.3.10 13:37,FL,Customer 2333,iPhone,Referred to Servicer,SamuilCase 2780,Handle Email,19.3.10 13:38,19.3.10 13:38,FL,Customer 2333,iPhone,Referred to Servicer,SamuilCase 2781,Inbound Call,16.3.10 9:13,16.3.10 9:17,FL,Customer 2334,iPhone,Referred to Servicer,ClarkCase 2782,Inbound Call,6.3.10 11:15,6.3.10 11:18,FL,Customer 2335,iPhone,Referred to Servicer,AnneCase 2783,Inbound Call,18.3.10 17:22,18.3.10 17:25,FL,Customer 2336,MacBook Pro,Product Assistance,SteffiCase 2784,Inbound Call,27.3.10 18:02,27.3.10 18:04,FL,Customer 2337,iPhone,Product Assistance,MoniqueCase 2784,Call Outbound,29.3.10 13:46,29.3.10 13:47,FL,Customer 2337,iPhone,Product Assistance,MoniqueCase 2785,Handle Email,26.3.10 12:38,26.3.10 12:44,FL,Customer 2338,iPhone,Referred to Servicer,RichardCase 2785,Handle Email,26.3.10 12:52,26.3.10 12:52,FL,Customer 2338,iPhone,Referred to Servicer,RichardCase 2786,Inbound Call,29.3.10 6:57,29.3.10 6:58,FL,Customer 2339,iPhone,Product Assistance,HenkCase 2787,Inbound Call,13.3.10 11:13,13.3.10 11:24,FL,Customer 2340,MacBook Pro,Product Assistance,HenkCase 2787,Inbound Call,13.3.10 11:25,13.3.10 11:26,FL,Customer 2340,MacBook Pro,Product Assistance,HenkCase 2788,Inbound Call,13.3.10 8:06,13.3.10 8:07,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2789,Inbound Call,22.3.10 11:37,22.3.10 11:41,FL,Customer 2341,MacBook Pro,Referred to Servicer,ErikCase 2789,Inbound Call,25.3.10 16:00,25.3.10 16:10,FL,Customer 2341,MacBook Pro,Referred to Servicer,SteffiCase 2790,Inbound Email,19.3.10 16:21,20.3.10 7:37,FL,Customer 2342,iPhone,Product Assistance,SamuilCase 2790,Email Outbound,20.3.10 7:44,20.3.10 7:45,FL,Customer 2342,iPhone,Product Assistance,SamuilCase 2790,Handle Email,20.3.10 7:45,20.3.10 7:45,FL,Customer 2342,iPhone,Product Assistance,SamuilCase 2791,Inbound Call,21.3.10 10:20,21.3.10 10:23,FL,Customer 2343,iPhone,Product Assistance,MajaCase 2791,Inbound Call,21.3.10 10:28,21.3.10 10:42,FL,Customer 2343,iPhone,Product Assistance,MajaCase 2791,Inbound Call,21.3.10 13:12,21.3.10 13:13,FL,Customer 2343,iPhone,Product Assistance,WilCase 2792,Inbound Call,11.3.10 17:48,11.3.10 17:50,FL,Customer 2344,iPhone,Referred to Servicer,AnneCase 2792,Inbound Call,12.3.10 13:02,12.3.10 13:04,FL,Customer 2344,iPhone,Referred to Servicer,NancyCase 2793,Inbound Call,11.3.10 9:37,11.3.10 9:39,FL,Customer 2345,iPhone,Referred to Servicer,JochemCase 2794,Inbound Call,5.3.10 16:51,5.3.10 17:03,FL,Customer 2346,iPhone,Referred to Servicer,TonCase 2795,Inbound Call,27.3.10 17:50,27.3.10 17:56,FL,Customer 2347,iPhone,Product Assistance,ClarkCase 2796,Inbound Call,15.3.10 13:02,15.3.10 13:03,FL,Customer 2348,iPhone,Referred to Servicer,MajaCase 2797,Inbound Call,27.3.10 16:29,27.3.10 16:35,FL,Customer 2349,MacBook Pro,Referred to Servicer,TonCase 2797,Call Outbound,2.4.10 13:48,2.4.10 13:50,FL,Customer 2349,MacBook Pro,Referred to Servicer,TonCase 2797,Inbound Call,2.4.10 14:26,2.4.10 14:28,FL,Customer 2349,MacBook Pro,Referred to Servicer,MichaelCase 2797,Inbound Call,10.4.10 14:06,10.4.10 14:07,FL,Customer 2349,MacBook Pro,Referred to Servicer,WilCase 2798,Inbound Call,19.3.10 15:18,19.3.10 15:19,FL,Customer 2350,iPhone,Product Assistance,WilCase 2799,Inbound Call,18.3.10 12:57,18.3.10 13:15,FL,Customer 2351,iPhone,Referred to Servicer,ElenaCase 2800,Inbound Call,25.3.10 11:50,25.3.10 12:00,FL,Customer 2352,MacBook Pro,Referred to Servicer,RichardCase 2800,Inbound Call,25.3.10 12:23,25.3.10 12:25,FL,Customer 2352,MacBook Pro,Referred to Servicer,IrenaCase 2801,Inbound Call,7.3.10 8:50,7.3.10 8:51,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 2802,Inbound Call,9.3.10 14:45,9.3.10 14:46,FL,Customer 3,iPhone,Product Assistance,SamuilCase 2803,Inbound Call,19.3.10 15:50,19.3.10 16:06,FL,Customer 2353,iPhone,Referred to Servicer,HaroldCase 2804,Inbound Call,30.3.10 9:38,30.3.10 9:45,FL,Customer 2354,iPhone,Referred to Servicer,SusiCase 2805,Inbound Call,28.3.10 14:41,28.3.10 15:07,FL,Customer 2355,iPhone,Referred to Servicer,HaroldCase 2806,Inbound Call,18.3.10 16:16,18.3.10 16:40,FL,Customer 2356,iPhone,Product Assistance,ClarkCase 2807,Inbound Call,13.3.10 17:25,13.3.10 17:30,FL,Customer 2357,iPhone,Referred to Servicer,NancyCase 2808,Inbound Call,15.3.10 10:13,15.3.10 10:15,FL,Customer 2358,iPhone,Product Assistance,JohanCase 2809,Inbound Email,30.3.10 17:20,3.4.10 9:36,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2809,Email Outbound,3.4.10 9:41,3.4.10 9:42,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2809,Email Outbound,3.4.10 9:42,3.4.10 9:42,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2809,Handle Email,3.4.10 9:44,3.4.10 14:18,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2809,Handle Case,3.4.10 14:19,3.4.10 14:58,FL,Customer 2359,iPhone,Product Assistance,RossCase 2809,Handle Case,3.4.10 14:58,3.4.10 15:01,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2809,Email Outbound,3.4.10 15:01,3.4.10 15:01,FL,Customer 2359,iPhone,Product Assistance,JochemCase 2810,Inbound Call,29.3.10 14:54,29.3.10 14:56,FL,Customer 3,iPhone,Product Assistance,KarenCase 2811,Inbound Email,19.3.10 18:59,20.3.10 8:52,FL,Customer 2360,iPhone,Product Assistance,SamuilCase 2811,Email Outbound,20.3.10 8:56,20.3.10 9:01,FL,Customer 2360,iPhone,Product Assistance,SamuilCase 2811,Email Outbound,20.3.10 9:01,20.3.10 9:02,FL,Customer 2360,iPhone,Product Assistance,SamuilCase 2812,Inbound Call,15.3.10 6:57,15.3.10 6:58,FL,Customer 2361,iPhone,Product Assistance,HenkCase 2812,Inbound Call,15.3.10 7:35,15.3.10 7:42,FL,Customer 2361,iPhone,Product Assistance,HenkCase 2813,Handle Email,6.3.10 11:07,6.3.10 11:07,FL,Customer 1265,iPhone,Product Assistance,MaryCase 2814,Inbound Call,27.3.10 7:49,27.3.10 8:00,FL,Customer 2362,iPhone,Product Assistance,JohanCase 2815,Inbound Call,20.3.10 7:43,20.3.10 7:44,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 2816,Inbound Call,11.3.10 9:33,11.3.10 9:34,FL,Customer 2363,iPhone,Product Assistance,JochemCase 2817,Inbound Email,13.3.10 10:17,15.3.10 13:45,FL,Customer 2364,MacBook Pro,Referred to Servicer,SamuilCase 2817,Email Outbound,15.3.10 13:50,15.3.10 13:51,FL,Customer 2364,MacBook Pro,Referred to Servicer,SamuilCase 2817,Handle Email,15.3.10 13:51,15.3.10 13:51,FL,Customer 2364,MacBook Pro,Referred to Servicer,SamuilCase 2818,Inbound Call,14.3.10 11:40,14.3.10 11:45,FL,Customer 2365,MacBook Pro,Referred to Servicer,TonCase 2818,Inbound Call,14.3.10 12:20,14.3.10 12:22,FL,Customer 2365,MacBook Pro,Referred to Servicer,MoniqueCase 2818,Inbound Call,14.3.10 17:03,14.3.10 17:05,FL,Customer 2365,MacBook Pro,Referred to Servicer,NancyCase 2818,Handle Case,15.3.10 10:54,15.3.10 10:54,FL,Customer 2365,MacBook Pro,Referred to Servicer,HaroldCase 2818,Handle Case,18.3.10 7:04,18.3.10 7:08,BL,Customer 2365,MacBook Pro,Referred to Servicer,MathiasCase 2819,Inbound Call,22.3.10 6:23,22.3.10 6:25,FL,Customer 2366,iPhone,Referred to Servicer,HenkCase 2820,Inbound Call,26.3.10 10:21,26.3.10 10:28,FL,Customer 2367,iPhone,Referred to Servicer,ElenaCase 2820,Inbound Call,26.3.10 17:10,26.3.10 17:17,FL,Customer 2367,iPhone,Referred to Servicer,HaroldCase 2820,Handle Case,27.3.10 16:06,27.3.10 16:10,FL,Customer 2367,iPhone,Referred to Servicer,HaroldCase 2821,Handle Email,11.3.10 10:08,11.3.10 10:10,FL,Customer 2368,iPhone,Product Assistance,JochemCase 2821,Call Outbound,11.3.10 10:13,11.3.10 10:14,FL,Customer 2368,iPhone,Product Assistance,JochemCase 2822,Inbound Call,20.3.10 17:51,20.3.10 17:56,FL,Customer 2369,iPhone,Referred to Servicer,ChristianCase 2823,Inbound Call,15.3.10 16:35,15.3.10 16:37,FL,Customer 2370,iPhone,Product Assistance,BarbaraCase 2823,Inbound Call,28.3.10 12:40,28.3.10 12:40,FL,Customer 2370,iPhone,Product Assistance,RichardCase 2824,Inbound Email,18.3.10 21:34,19.3.10 12:56,FL,Customer 2371,iPhone,Product Assistance,RichardCase 2824,Call Outbound,19.3.10 12:58,19.3.10 12:58,FL,Customer 2371,iPhone,Product Assistance,RichardCase 2824,Inbound Email,19.3.10 13:01,19.3.10 13:01,FL,Customer 2371,iPhone,Product Assistance,RichardCase 2824,Email Outbound,19.3.10 13:01,19.3.10 13:02,FL,Customer 2371,iPhone,Product Assistance,RichardCase 2825,Inbound Call,21.3.10 11:54,21.3.10 11:55,FL,Customer 2372,iPhone,Referred to Servicer,WilCase 2826,Inbound Call,19.3.10 10:02,19.3.10 10:07,FL,Customer 2373,iPhone,Referred to Servicer,HaroldCase 2827,Inbound Call,4.3.10 8:28,4.3.10 8:35,FL,Customer 2374,iPhone,Referred to Servicer,SamuilCase 2828,Handle Email,12.3.10 9:33,12.3.10 9:37,FL,Customer 2375,MacBook Pro,Referred to Servicer,SamuilCase 2828,Handle Email,12.3.10 9:40,12.3.10 9:40,FL,Customer 2375,MacBook Pro,Referred to Servicer,SamuilCase 2828,Inbound Call,12.3.10 16:50,12.3.10 16:55,FL,Customer 2375,MacBook Pro,Referred to Servicer,ChristianCase 2829,Inbound Call,26.3.10 9:48,26.3.10 9:50,FL,Customer 2376,MacBook Pro,Referred to Servicer,WilCase 2830,Inbound Call,11.3.10 16:21,11.3.10 16:23,FL,Customer 2377,MacBook Pro,Product Assistance,ChristianCase 2831,Inbound Call,27.3.10 14:33,27.3.10 14:34,FL,Customer 2378,iPhone,Product Assistance,NancyCase 2832,Inbound Call,18.3.10 16:02,18.3.10 16:04,FL,Customer 2379,iPhone,Product Assistance,KarenCase 2833,Inbound Call,20.3.10 15:28,20.3.10 15:29,FL,Customer 2380,iPhone,Product Assistance,KarenCase 2834,Inbound Call,28.3.10 9:47,28.3.10 9:58,FL,Customer 2381,iPhone,Referred to Servicer,SusiCase 2835,Inbound Call,5.3.10 11:29,5.3.10 11:32,FL,Customer 2382,iPhone,Product Assistance,RichardCase 2836,Inbound Call,4.3.10 8:45,4.3.10 8:46,FL,Customer 2383,MacBook Pro,Referred to Servicer,MaryCase 2836,Handle Case,4.3.10 8:52,4.3.10 8:57,FL,Customer 2383,MacBook Pro,Referred to Servicer,MaryCase 2836,Inbound Call,4.3.10 9:57,4.3.10 10:12,FL,Customer 2383,MacBook Pro,Referred to Servicer,PatrickCase 2836,Inbound Call,4.3.10 10:27,4.3.10 10:34,FL,Customer 2383,MacBook Pro,Referred to Servicer,FredCase 2836,Inbound Call,4.3.10 10:35,4.3.10 10:39,FL,Customer 2383,MacBook Pro,Referred to Servicer,KarenCase 2836,Inbound Call,4.3.10 10:41,4.3.10 10:43,FL,Customer 2383,MacBook Pro,Referred to Servicer,JohanCase 2837,Inbound Call,28.3.10 16:28,28.3.10 16:31,FL,Customer 2384,iPhone,Product Assistance,NancyCase 2838,Inbound Call,4.3.10 15:08,4.3.10 15:13,FL,Customer 2385,MacBook Pro,Product Assistance,MaryCase 2839,Inbound Email,23.3.10 9:39,25.3.10 12:21,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Call Outbound,25.3.10 12:22,25.3.10 12:26,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Email Outbound,25.3.10 12:26,25.3.10 12:39,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Handle Email,25.3.10 12:39,25.3.10 12:39,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Inbound Email,5.4.10 9:01,9.4.10 10:09,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Call Outbound,9.4.10 10:09,9.4.10 10:19,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Inbound Email,9.4.10 10:35,9.4.10 10:35,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Email Outbound,9.4.10 10:35,9.4.10 10:41,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Email Outbound,9.4.10 10:42,9.4.10 10:45,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2839,Call Outbound,17.4.10 12:29,17.4.10 12:30,FL,Customer 2386,iPhone,Product Assistance,SamuilCase 2839,Call Outbound,17.4.10 12:31,17.4.10 12:31,FL,Customer 2386,iPhone,Product Assistance,JochemCase 2840,Inbound Call,6.3.10 9:40,6.3.10 9:41,FL,Customer 2387,iPhone,Product Assistance,HenkCase 2840,Call Outbound,11.3.10 11:56,11.3.10 11:58,FL,Customer 2387,iPhone,Product Assistance,HenkCase 2840,Call Outbound,18.3.10 11:54,18.3.10 11:56,FL,Customer 2387,iPhone,Product Assistance,HenkCase 2841,Inbound Call,7.3.10 7:44,7.3.10 7:45,FL,Customer 2388,iPhone,Referred to Servicer,MajaCase 2842,Handle Email,19.3.10 10:47,19.3.10 10:48,FL,Customer 2389,iPhone,Referred to Servicer,JochemCase 2842,Call Outbound,19.3.10 10:50,19.3.10 10:50,FL,Customer 2389,iPhone,Referred to Servicer,JochemCase 2842,Email Outbound,19.3.10 10:52,19.3.10 10:53,FL,Customer 2389,iPhone,Referred to Servicer,JochemCase 2843,Handle Email,11.3.10 10:20,11.3.10 10:21,FL,Customer 2390,iPhone,Referred to Servicer,JochemCase 2843,Handle Email,11.3.10 10:23,11.3.10 10:23,FL,Customer 2390,iPhone,Referred to Servicer,JochemCase 2844,Inbound Call,22.3.10 8:57,22.3.10 9:05,FL,Customer 2391,iPhone,Product Assistance,SteffiCase 2844,Inbound Call,22.3.10 9:32,22.3.10 9:35,FL,Customer 2391,iPhone,Product Assistance,HenkCase 2845,Inbound Call,28.3.10 14:00,28.3.10 14:01,FL,Customer 3,iPhone,Referred to Servicer,TonCase 2846,Inbound Call,11.3.10 16:13,11.3.10 16:17,BL,Customer 2392,MacBook Pro,Referred to Servicer,SteveCase 2846,Handle Case,12.3.10 10:15,12.3.10 10:20,BL,Customer 2392,MacBook Pro,Referred to Servicer,MathiasCase 2846,Inbound Call,12.3.10 16:20,12.3.10 16:23,BL,Customer 2392,MacBook Pro,Referred to Servicer,SteveCase 2847,Inbound Call,29.3.10 8:31,29.3.10 8:33,FL,Customer 2393,MacBook Pro,Referred to Servicer,WilCase 2848,Inbound Call,16.3.10 8:27,16.3.10 8:29,FL,Customer 2394,MacBook Pro,Product Assistance,WilCase 2848,Inbound Call,16.3.10 8:52,16.3.10 8:53,FL,Customer 2394,MacBook Pro,Product Assistance,KarenCase 2848,Handle Case,19.3.10 13:18,19.3.10 13:19,FL,Customer 2394,MacBook Pro,Product Assistance,HaroldCase 2848,Handle Case,20.3.10 9:27,20.3.10 9:28,FL,Customer 2394,MacBook Pro,Product Assistance,DavidCase 2848,Call Outbound,9.4.10 11:24,9.4.10 11:26,FL,Customer 2394,MacBook Pro,Product Assistance,KarenCase 2848,Call Outbound,11.4.10 12:37,11.4.10 12:39,FL,Customer 2394,MacBook Pro,Product Assistance,KarenCase 2848,Call Outbound,12.4.10 14:25,12.4.10 14:28,FL,Customer 2394,MacBook Pro,Product Assistance,KarenCase 2849,Inbound Call,26.3.10 9:59,26.3.10 10:01,FL,Customer 2395,iPhone,Product Assistance,IrenaCase 2850,Inbound Call,6.3.10 10:55,6.3.10 10:55,FL,Customer 2396,iPhone,Product Assistance,KarenCase 2851,Inbound Call,8.3.10 12:36,8.3.10 12:40,FL,Customer 2397,MacBook Pro,Product Assistance,TonCase 2852,Inbound Call,28.3.10 15:16,28.3.10 15:18,FL,Customer 2398,iPhone,Product Assistance,MoniqueCase 2852,Inbound Call,28.3.10 15:22,28.3.10 15:22,FL,Customer 2398,iPhone,Product Assistance,MoniqueCase 2852,Call Outbound,2.4.10 14:05,2.4.10 14:05,FL,Customer 2398,iPhone,Product Assistance,MoniqueCase 2852,Call Outbound,3.4.10 14:47,3.4.10 14:47,FL,Customer 2398,iPhone,Product Assistance,MoniqueCase 2852,Inbound Call,4.4.10 17:52,4.4.10 17:54,BL,Customer 2398,iPhone,Product Assistance,SteveCase 2852,Inbound Call,10.4.10 7:41,10.4.10 7:52,FL,Customer 2398,iPhone,Product Assistance,MajaCase 2853,Inbound Call,22.3.10 8:37,22.3.10 8:42,FL,Customer 2399,MacBook Pro,Product Assistance,SusiCase 2853,Inbound Call,22.3.10 9:17,22.3.10 9:27,FL,Customer 2399,MacBook Pro,Product Assistance,KennyCase 2853,Handle Case,25.3.10 15:14,25.3.10 15:15,FL,Customer 2399,MacBook Pro,Product Assistance,HaroldCase 2853,Handle Case,26.3.10 14:35,26.3.10 14:35,FL,Customer 2399,MacBook Pro,Product Assistance,DavidCase 2853,Call Outbound,16.4.10 13:20,16.4.10 13:22,FL,Customer 2399,MacBook Pro,Product Assistance,KarenCase 2853,Call Outbound,17.4.10 13:16,17.4.10 13:20,FL,Customer 2399,MacBook Pro,Product Assistance,KarenCase 2854,Inbound Call,6.3.10 15:13,6.3.10 15:14,FL,Customer 3,iPhone,Product Assistance,KarenCase 2855,Inbound Call,25.3.10 7:49,25.3.10 7:52,FL,Customer 2400,iPhone,Referred to Servicer,SusiCase 2856,Inbound Email,13.3.10 15:23,15.3.10 11:06,FL,Customer 2401,iPhone,Product Assistance,SamuilCase 2856,Call Outbound,15.3.10 11:09,15.3.10 11:13,FL,Customer 2401,iPhone,Product Assistance,SamuilCase 2856,Email Outbound,15.3.10 11:13,15.3.10 11:15,FL,Customer 2401,iPhone,Product Assistance,SamuilCase 2856,Handle Email,15.3.10 11:15,15.3.10 11:15,FL,Customer 2401,iPhone,Product Assistance,SamuilCase 2857,Inbound Call,19.3.10 15:13,19.3.10 15:20,FL,Customer 2402,iPhone,Referred to Servicer,BarbaraCase 2857,Inbound Call,26.3.10 16:55,26.3.10 17:00,FL,Customer 2402,iPhone,Referred to Servicer,SteffiCase 2858,Inbound Email,12.3.10 14:58,13.3.10 14:27,FL,Customer 1498,MacBook Pro,Referred to Servicer,MaryCase 2858,Handle Email,13.3.10 14:27,13.3.10 14:31,FL,Customer 1498,MacBook Pro,Referred to Servicer,MaryCase 2858,Email Outbound,13.3.10 14:31,13.3.10 14:31,FL,Customer 1498,MacBook Pro,Referred to Servicer,MaryCase 2858,Inbound Email,14.3.10 13:30,18.3.10 11:06,FL,Customer 1498,MacBook Pro,Referred to Servicer,SamuilCase 2858,Email Outbound,18.3.10 11:11,18.3.10 11:13,FL,Customer 1498,MacBook Pro,Referred to Servicer,SamuilCase 2858,Handle Email,18.3.10 11:13,18.3.10 11:13,FL,Customer 1498,MacBook Pro,Referred to Servicer,SamuilCase 2859,Inbound Call,13.3.10 15:39,13.3.10 15:40,FL,Customer 2403,iPhone,Product Assistance,NancyCase 2860,Inbound Call,6.3.10 8:43,6.3.10 8:45,FL,Customer 2404,MacBook Pro,Referred to Servicer,WilCase 2861,Inbound Call,28.3.10 15:09,28.3.10 15:11,FL,Customer 3,MacBook Pro,Product Assistance,NancyCase 2862,Inbound Call,29.3.10 10:45,29.3.10 10:48,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 2863,Inbound Call,7.3.10 8:29,7.3.10 8:32,FL,Customer 2405,iPhone,Referred to Servicer,ErikCase 2863,Inbound Call,7.3.10 10:33,7.3.10 10:35,FL,Customer 2405,iPhone,Referred to Servicer,AnneCase 2863,Inbound Call,7.3.10 11:19,7.3.10 11:24,FL,Customer 2405,iPhone,Referred to Servicer,RichardCase 2864,Inbound Call,12.3.10 17:34,12.3.10 17:47,BL,Customer 2406,iPhone,Product Assistance,SteveCase 2864,Handle Case,15.3.10 15:56,15.3.10 16:00,BL,Customer 2406,iPhone,Product Assistance,SteveCase 2864,Call Outbound,15.3.10 16:04,15.3.10 16:05,BL,Customer 2406,iPhone,Product Assistance,SteveCase 2865,Handle Email,7.3.10 7:49,7.3.10 7:59,FL,Customer 2407,iPhone,Product Assistance,SamuilCase 2865,Handle Email,7.3.10 8:05,7.3.10 8:05,FL,Customer 2407,iPhone,Product Assistance,SamuilCase 2866,Inbound Call,23.3.10 8:48,23.3.10 8:54,FL,Customer 2408,iPhone,Product Assistance,HenkCase 2866,Handle Case,26.3.10 10:37,26.3.10 11:07,FL,Customer 2408,iPhone,Product Assistance,HenkCase 2866,Call Outbound,26.3.10 11:10,26.3.10 11:12,FL,Customer 2408,iPhone,Product Assistance,HenkCase 2867,Inbound Email,2.3.10 8:51,5.3.10 11:45,FL,Customer 2409,MacBook Pro,Product Assistance,JochemCase 2867,Handle Email,5.3.10 11:45,5.3.10 11:46,FL,Customer 2409,MacBook Pro,Product Assistance,JochemCase 2867,Email Outbound,5.3.10 11:46,5.3.10 11:48,FL,Customer 2409,MacBook Pro,Product Assistance,JochemCase 2867,Handle Email,5.3.10 11:48,5.3.10 11:48,FL,Customer 2409,MacBook Pro,Product Assistance,JochemCase 2868,Inbound Email,4.3.10 19:32,6.3.10 12:55,FL,Customer 2410,iPhone,Product Assistance,MaryCase 2868,Email Outbound,6.3.10 12:57,6.3.10 12:57,FL,Customer 2410,iPhone,Product Assistance,MaryCase 2868,Inbound Email,6.3.10 13:11,6.3.10 13:11,FL,Customer 2410,iPhone,Product Assistance,MaryCase 2868,Email Outbound,6.3.10 13:11,6.3.10 13:12,FL,Customer 2410,iPhone,Product Assistance,MaryCase 2869,Inbound Call,28.3.10 9:16,28.3.10 9:21,FL,Customer 2411,MacBook Pro,Referred to Servicer,HelenCase 2869,Handle Case,28.3.10 13:42,28.3.10 13:43,FL,Customer 2411,MacBook Pro,Referred to Servicer,DavidCase 2869,Call Outbound,1.4.10 11:59,1.4.10 12:07,FL,Customer 2411,MacBook Pro,Referred to Servicer,JochemCase 2869,Handle Case,1.4.10 12:08,1.4.10 12:44,FL,Customer 2411,MacBook Pro,Referred to Servicer,JochemCase 2869,Handle Case,1.4.10 12:45,1.4.10 13:38,FL,Customer 2411,MacBook Pro,Referred to Servicer,HaroldCase 2869,Handle Case,1.4.10 13:38,1.4.10 13:39,FL,Customer 2411,MacBook Pro,Referred to Servicer,DavidCase 2869,Inbound Call,8.4.10 9:59,8.4.10 10:01,FL,Customer 2411,MacBook Pro,Referred to Servicer,KennyCase 2869,Handle Case,8.4.10 11:43,8.4.10 11:43,FL,Customer 2411,MacBook Pro,Referred to Servicer,KennyCase 2869,Inbound Call,15.4.10 12:32,15.4.10 12:33,FL,Customer 2411,MacBook Pro,Referred to Servicer,AnneCase 2869,Inbound Call,16.4.10 10:09,16.4.10 10:10,FL,Customer 2411,MacBook Pro,Referred to Servicer,KennyCase 2869,Inbound Call,17.4.10 9:19,17.4.10 9:28,FL,Customer 2411,MacBook Pro,Referred to Servicer,HenkCase 2869,Inbound Call,17.4.10 9:31,17.4.10 9:32,FL,Customer 2411,MacBook Pro,Referred to Servicer,HenkCase 2870,Inbound Call,14.3.10 15:39,14.3.10 15:39,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2871,Inbound Call,30.3.10 12:39,30.3.10 12:44,BL,Customer 2412,MacBook Pro,Referred to Servicer,SteveCase 2872,Inbound Call,21.3.10 16:26,21.3.10 16:26,FL,Customer 2413,MacBook Pro,Product Assistance,KarenCase 2873,Inbound Call,13.3.10 14:50,13.3.10 14:54,BL,Customer 2414,iPhone,Referred to Servicer,SteveCase 2874,Inbound Email,6.3.10 16:19,8.3.10 10:33,FL,Customer 2415,MacBook Pro,Referred to Servicer,MaryCase 2874,Handle Email,8.3.10 10:33,8.3.10 10:43,FL,Customer 2415,MacBook Pro,Referred to Servicer,MaryCase 2874,Email Outbound,8.3.10 10:43,8.3.10 10:43,FL,Customer 2415,MacBook Pro,Referred to Servicer,MaryCase 2875,Inbound Call,12.3.10 11:48,12.3.10 11:49,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2876,Inbound Call,11.3.10 10:58,11.3.10 11:01,FL,Customer 2416,iPhone,Referred to Servicer,HenkCase 2877,Inbound Call,19.3.10 11:52,19.3.10 11:53,FL,Customer 2417,iPhone,Referred to Servicer,WilCase 2878,Inbound Call,19.3.10 17:14,19.3.10 17:15,FL,Customer 2418,iPhone,Referred to Servicer,ChristianCase 2879,Inbound Call,7.3.10 8:12,7.3.10 8:13,FL,Customer 2419,MacBook Pro,Referred to Servicer,MaryCase 2880,Inbound Call,15.3.10 16:13,15.3.10 16:15,FL,Customer 2420,iPhone,Referred to Servicer,MichaelCase 2881,Inbound Call,11.3.10 9:20,11.3.10 9:23,FL,Customer 2421,iPhone,Product Assistance,RichardCase 2882,Inbound Email,1.3.10 17:55,6.3.10 8:19,FL,Customer 2422,MacBook Pro,Product Assistance,MaryCase 2882,Email Outbound,6.3.10 8:21,6.3.10 8:26,FL,Customer 2422,MacBook Pro,Product Assistance,MaryCase 2882,Handle Email,6.3.10 8:26,6.3.10 8:26,FL,Customer 2422,MacBook Pro,Product Assistance,MaryCase 2882,Inbound Email,7.3.10 18:14,11.3.10 11:43,FL,Customer 2422,MacBook Pro,Product Assistance,SteffiCase 2882,Email Outbound,11.3.10 11:48,11.3.10 11:52,FL,Customer 2422,MacBook Pro,Product Assistance,SteffiCase 2882,Inbound Call,12.3.10 13:45,12.3.10 13:47,FL,Customer 2422,MacBook Pro,Product Assistance,MoniqueCase 2882,Email Outbound,14.3.10 14:05,14.3.10 14:05,FL,Customer 2422,MacBook Pro,Product Assistance,MoniqueCase 2882,Email Outbound,14.3.10 14:13,14.3.10 14:14,FL,Customer 2422,MacBook Pro,Product Assistance,MoniqueCase 2882,Inbound Email,14.3.10 16:12,15.3.10 14:20,FL,Customer 2422,MacBook Pro,Product Assistance,SamuilCase 2882,Email Outbound,15.3.10 14:23,15.3.10 14:24,FL,Customer 2422,MacBook Pro,Product Assistance,SamuilCase 2882,Handle Case,15.3.10 14:24,15.3.10 14:24,FL,Customer 2422,MacBook Pro,Product Assistance,SamuilCase 2883,Inbound Call,19.3.10 18:00,19.3.10 18:00,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2884,Inbound Call,19.3.10 15:24,19.3.10 15:26,FL,Customer 2423,iPhone,Referred to Servicer,ChristianCase 2885,Inbound Call,7.3.10 11:14,7.3.10 11:17,FL,Customer 2424,iPhone,Product Assistance,ErikCase 2886,Inbound Email,18.3.10 10:58,18.3.10 12:30,FL,Customer 2425,iPhone,Product Assistance,SusiCase 2886,Email Outbound,18.3.10 12:32,18.3.10 12:34,FL,Customer 2425,iPhone,Product Assistance,SusiCase 2886,Email Outbound,18.3.10 12:34,18.3.10 12:36,FL,Customer 2425,iPhone,Product Assistance,SusiCase 2886,Handle Email,18.3.10 12:37,18.3.10 13:28,FL,Customer 2425,iPhone,Product Assistance,SusiCase 2886,Call Outbound,18.3.10 13:29,18.3.10 13:29,FL,Customer 2425,iPhone,Product Assistance,SusiCase 2887,Inbound Call,18.3.10 9:48,18.3.10 9:56,FL,Customer 1519,MacBook Pro,Referred to Servicer,SamuilCase 2887,Handle Case,18.3.10 9:56,18.3.10 9:56,FL,Customer 1519,MacBook Pro,Referred to Servicer,SamuilCase 2887,Handle Case,19.3.10 7:06,19.3.10 7:07,BL,Customer 1519,MacBook Pro,Referred to Servicer,MathiasCase 2888,Inbound Call,12.3.10 10:50,12.3.10 10:55,FL,Customer 2426,iPhone,Product Assistance,ErikCase 2889,Inbound Call,27.3.10 8:19,27.3.10 8:23,FL,Customer 2427,iPhone,Referred to Servicer,RichardCase 2890,Inbound Call,2.3.10 7:20,2.3.10 7:44,FL,Customer 2428,iPhone,Product Assistance,KennyCase 2891,Inbound Call,9.3.10 8:01,9.3.10 8:04,FL,Customer 2429,iPhone,Referred to Servicer,SamuilCase 2892,Inbound Call,6.3.10 16:56,6.3.10 17:06,FL,Customer 2430,MacBook Pro,Referred to Servicer,NancyCase 2892,Inbound Call,6.3.10 17:48,6.3.10 17:54,FL,Customer 2430,MacBook Pro,Referred to Servicer,MichaelCase 2892,Handle Case,7.3.10 11:04,7.3.10 11:10,BL,Customer 2430,MacBook Pro,Referred to Servicer,StephanieCase 2892,Handle Case,7.3.10 14:19,7.3.10 14:23,FL,Customer 2430,MacBook Pro,Referred to Servicer,NancyCase 2893,Inbound Call,14.3.10 16:35,14.3.10 16:38,BL,Customer 2147,iPhone,Product Assistance,SteveCase 2894,Inbound Call,13.3.10 8:23,13.3.10 8:25,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 2895,Inbound Call,18.3.10 10:51,18.3.10 10:52,FL,Customer 2431,iPhone,Referred to Servicer,SusiCase 2896,Inbound Call,14.3.10 9:58,14.3.10 10:01,FL,Customer 3,iPhone,Referred to Servicer,SusiCase 2897,Inbound Call,19.3.10 6:55,19.3.10 6:57,FL,Customer 2432,iPhone,Referred to Servicer,HenkCase 2898,Inbound Call,5.3.10 6:37,5.3.10 6:39,FL,Customer 2433,MacBook Pro,Product Assistance,HenkCase 2898,Handle Case,6.3.10 10:27,6.3.10 10:29,FL,Customer 2433,MacBook Pro,Product Assistance,HaroldCase 2898,Handle Case,6.3.10 10:30,6.3.10 10:31,FL,Customer 2433,MacBook Pro,Product Assistance,HaroldCase 2898,Handle Case,7.3.10 7:48,7.3.10 7:48,FL,Customer 2433,MacBook Pro,Product Assistance,DavidCase 2898,Call Outbound,27.3.10 12:58,27.3.10 13:01,FL,Customer 2433,MacBook Pro,Product Assistance,KarenCase 2899,Inbound Call,28.3.10 11:11,28.3.10 11:14,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 2900,Inbound Call,25.3.10 14:35,25.3.10 14:37,FL,Customer 2434,iPhone,Referred to Servicer,NancyCase 2901,Inbound Email,10.3.10 15:42,12.3.10 11:41,FL,Customer 2435,MacBook Pro,Product Assistance,SteffiCase 2901,Email Outbound,12.3.10 11:52,12.3.10 11:59,FL,Customer 2435,MacBook Pro,Product Assistance,SteffiCase 2901,Email Outbound,12.3.10 11:59,12.3.10 12:00,FL,Customer 2435,MacBook Pro,Product Assistance,SteffiCase 2902,Inbound Call,21.3.10 11:45,21.3.10 11:48,FL,Customer 2436,iPhone,Referred to Servicer,WilCase 2903,Inbound Call,19.3.10 10:08,19.3.10 10:09,FL,Customer 2437,iPhone,Product Assistance,KennyCase 2904,Inbound Call,21.3.10 16:28,21.3.10 16:30,FL,Customer 2438,iPhone,Referred to Servicer,ChristianCase 2905,Inbound Call,15.3.10 8:22,15.3.10 8:24,FL,Customer 2439,MacBook Pro,Referred to Servicer,MajaCase 2905,Handle Case,19.3.10 6:51,19.3.10 6:52,BL,Customer 2439,MacBook Pro,Referred to Servicer,MathiasCase 2906,Inbound Call,4.3.10 9:00,4.3.10 9:01,FL,Customer 3,iPhone,Product Assistance,SamuilCase 2907,Inbound Call,8.3.10 9:35,8.3.10 9:35,FL,Customer 2440,iPhone,Product Assistance,MaryCase 2908,Inbound Call,16.3.10 11:56,16.3.10 12:00,FL,Customer 2441,iPhone,Product Assistance,ClarkCase 2909,Inbound Call,12.3.10 15:56,12.3.10 16:04,FL,Customer 2442,MacBook Pro,Referred to Servicer,SteffiCase 2910,Inbound Call,11.3.10 11:54,11.3.10 12:04,FL,Customer 2443,iPhone,Referred to Servicer,KennyCase 2911,Inbound Call,26.3.10 16:17,26.3.10 16:19,FL,Customer 2444,MacBook Pro,Referred to Servicer,AnneCase 2912,Inbound Call,21.3.10 8:20,21.3.10 8:31,FL,Customer 2445,MacBook Pro,Referred to Servicer,RichardCase 2913,Inbound Call,4.3.10 10:00,4.3.10 10:02,FL,Customer 2446,iPhone,Referred to Servicer,IrenaCase 2913,Inbound Call,4.3.10 17:39,4.3.10 17:41,FL,Customer 2446,iPhone,Referred to Servicer,ClarkCase 2914,Inbound Email,3.3.10 16:58,5.3.10 12:26,FL,Customer 2447,MacBook Pro,Referred to Servicer,JochemCase 2914,Call Outbound,5.3.10 12:28,5.3.10 12:31,FL,Customer 2447,MacBook Pro,Referred to Servicer,JochemCase 2914,Inbound Email,5.3.10 12:33,5.3.10 12:33,FL,Customer 2447,MacBook Pro,Referred to Servicer,JochemCase 2914,Handle Email,5.3.10 12:34,5.3.10 12:34,FL,Customer 2447,MacBook Pro,Referred to Servicer,JochemCase 2915,Inbound Call,27.3.10 17:08,27.3.10 17:10,FL,Customer 3,iPhone,Product Assistance,ClarkCase 2916,Inbound Call,11.3.10 16:36,11.3.10 16:38,FL,Customer 2448,MacBook Pro,Referred to Servicer,MaryCase 2916,Handle Case,12.3.10 10:28,12.3.10 10:29,BL,Customer 2448,MacBook Pro,Referred to Servicer,MathiasCase 2917,Inbound Call,21.3.10 10:11,21.3.10 10:13,FL,Customer 2449,iPhone,Product Assistance,SteffiCase 2918,Inbound Call,19.3.10 15:17,19.3.10 15:18,FL,Customer 2450,iPhone,Referred to Servicer,ClarkCase 2919,Inbound Call,19.3.10 11:14,19.3.10 11:16,FL,Customer 2451,MacBook Pro,Referred to Servicer,HenkCase 2920,Inbound Call,15.3.10 13:42,15.3.10 13:43,FL,Customer 2452,iPhone,Product Assistance,WilCase 2921,Handle Email,19.3.10 10:08,19.3.10 10:27,FL,Customer 2453,MacBook Pro,Product Assistance,SteffiCase 2921,Call Outbound,19.3.10 10:34,19.3.10 10:35,FL,Customer 2453,MacBook Pro,Product Assistance,SteffiCase 2922,Inbound Call,14.3.10 9:39,14.3.10 9:43,FL,Customer 2454,iPhone,Referred to Servicer,SusiCase 2923,Inbound Call,5.3.10 7:19,5.3.10 7:30,FL,Customer 2455,MacBook Pro,Referred to Servicer,KennyCase 2923,Inbound Call,6.3.10 16:46,6.3.10 16:52,FL,Customer 2455,MacBook Pro,Referred to Servicer,SteffiCase 2923,Inbound Call,8.3.10 12:17,8.3.10 12:17,FL,Customer 2455,MacBook Pro,Referred to Servicer,MajaCase 2923,Inbound Call,8.3.10 12:19,8.3.10 12:22,FL,Customer 2455,MacBook Pro,Referred to Servicer,JohanCase 2924,Inbound Call,8.3.10 12:03,8.3.10 12:37,FL,Customer 2456,MacBook Pro,Referred to Servicer,FredCase 2924,Handle Case,11.3.10 8:23,11.3.10 8:24,BL,Customer 2456,MacBook Pro,Referred to Servicer,MathiasCase 2925,Inbound Email,7.3.10 7:29,8.3.10 11:11,FL,Customer 1015,MacBook Pro,Product Assistance,SamuilCase 2925,Email Outbound,8.3.10 11:12,8.3.10 11:13,FL,Customer 1015,MacBook Pro,Product Assistance,SamuilCase 2925,Inbound Email,8.3.10 11:16,8.3.10 11:16,FL,Customer 1015,MacBook Pro,Product Assistance,SamuilCase 2925,Handle Email,8.3.10 11:17,8.3.10 11:17,FL,Customer 1015,MacBook Pro,Product Assistance,SamuilCase 2926,Inbound Call,23.3.10 8:31,23.3.10 8:32,FL,Customer 2457,iPhone,Referred to Servicer,HenkCase 2927,Inbound Call,27.3.10 10:09,27.3.10 10:10,FL,Customer 2458,MacBook Pro,Referred to Servicer,ChristianCase 2928,Inbound Call,5.3.10 16:53,5.3.10 16:56,FL,Customer 2459,iPhone,Referred to Servicer,ChristianCase 2929,Inbound Email,15.3.10 22:05,18.3.10 12:18,FL,Customer 2460,iPhone,Product Assistance,MaryCase 2929,Email Outbound,18.3.10 12:21,18.3.10 12:23,FL,Customer 2460,iPhone,Product Assistance,MaryCase 2929,Handle Email,18.3.10 12:23,18.3.10 12:23,FL,Customer 2460,iPhone,Product Assistance,MaryCase 2930,Inbound Call,22.3.10 16:10,22.3.10 16:14,FL,Customer 2461,iPhone,Product Assistance,ChristianCase 2931,Inbound Call,19.3.10 8:54,19.3.10 8:58,FL,Customer 2462,iPhone,Referred to Servicer,WilCase 2931,Inbound Call,19.3.10 11:10,19.3.10 11:12,FL,Customer 2462,iPhone,Referred to Servicer,MichaelCase 2932,Inbound Call,12.3.10 10:02,12.3.10 10:03,FL,Customer 2463,iPhone,Referred to Servicer,DavidCase 2933,Inbound Call,14.3.10 6:44,14.3.10 6:46,FL,Customer 2464,iPhone,Referred to Servicer,RichardCase 2934,Inbound Call,11.3.10 8:22,11.3.10 8:24,FL,Customer 2465,MacBook Pro,Referred to Servicer,HenkCase 2935,Inbound Call,26.3.10 12:09,26.3.10 12:14,FL,Customer 2466,MacBook Pro,Referred to Servicer,IrenaCase 2936,Inbound Call,20.3.10 13:45,20.3.10 13:49,FL,Customer 2467,MacBook Pro,Referred to Servicer,WilCase 2937,Inbound Call,2.3.10 16:04,2.3.10 16:06,FL,Customer 3,iPhone,Product Assistance,IrenaCase 2938,Inbound Call,14.3.10 9:13,14.3.10 9:16,FL,Customer 3,iPhone,Product Assistance,HelenCase 2939,Inbound Call,27.3.10 11:27,27.3.10 11:34,FL,Customer 2468,MacBook Pro,Referred to Servicer,SamuilCase 2940,Inbound Call,25.3.10 12:22,25.3.10 12:23,FL,Customer 3,iPhone,Product Assistance,RichardCase 2941,Inbound Email,21.3.10 19:08,22.3.10 13:04,FL,Customer 2469,MacBook Pro,Product Assistance,MaryCase 2941,Handle Case,22.3.10 13:04,22.3.10 13:05,FL,Customer 2469,MacBook Pro,Product Assistance,DavidCase 2941,Handle Email,25.3.10 12:11,25.3.10 12:12,FL,Customer 2469,MacBook Pro,Product Assistance,MaryCase 2941,Handle Email,25.3.10 12:16,25.3.10 12:16,FL,Customer 2469,MacBook Pro,Product Assistance,MaryCase 2942,Inbound Call,15.3.10 11:29,15.3.10 11:33,FL,Customer 2470,MacBook Pro,Product Assistance,ElenaCase 2942,Email Outbound,15.3.10 11:34,15.3.10 11:37,FL,Customer 2470,MacBook Pro,Product Assistance,ElenaCase 2942,Email Outbound,9.4.10 10:33,9.4.10 10:33,FL,Customer 2470,MacBook Pro,Product Assistance,ElenaCase 2943,Inbound Call,4.3.10 10:20,4.3.10 10:22,FL,Customer 2471,iPhone,Referred to Servicer,KarenCase 2944,Inbound Call,22.3.10 9:06,22.3.10 9:08,FL,Customer 2472,MacBook Pro,Product Assistance,HenkCase 2945,Inbound Call,21.3.10 14:12,21.3.10 14:13,FL,Customer 2473,iPhone,Product Assistance,KarenCase 2946,Inbound Call,26.3.10 8:45,26.3.10 8:57,FL,Customer 2474,MacBook Pro,Product Assistance,JohanCase 2947,Inbound Call,20.3.10 7:52,20.3.10 8:05,FL,Customer 2475,iPhone,Referred to Servicer,FredCase 2948,Inbound Call,4.3.10 9:26,4.3.10 9:27,FL,Customer 2476,iPhone,Referred to Servicer,JohanCase 2948,Inbound Call,4.3.10 9:42,4.3.10 9:52,FL,Customer 2476,iPhone,Referred to Servicer,JochemCase 2948,Inbound Call,4.3.10 16:35,4.3.10 16:35,FL,Customer 2476,iPhone,Referred to Servicer,MaryCase 2949,Inbound Call,20.3.10 14:23,20.3.10 14:25,FL,Customer 2477,MacBook Pro,Product Assistance,JochemCase 2950,Inbound Call,13.3.10 11:26,13.3.10 11:27,FL,Customer 3,iPhone,Product Assistance,RichardCase 2951,Inbound Call,4.3.10 18:02,4.3.10 18:11,FL,Customer 2478,MacBook Pro,Referred to Servicer,TonCase 2952,Inbound Call,19.3.10 8:48,19.3.10 8:53,FL,Customer 2479,MacBook Pro,Referred to Servicer,HenkCase 2952,Handle Case,20.3.10 7:05,20.3.10 7:07,BL,Customer 2479,MacBook Pro,Referred to Servicer,MathiasCase 2953,Inbound Call,11.3.10 15:57,11.3.10 15:58,FL,Customer 2480,iPhone,Referred to Servicer,MaryCase 2953,Handle Case,12.3.10 8:27,12.3.10 8:27,FL,Customer 2480,iPhone,Referred to Servicer,MaryCase 2953,Inbound Call,12.3.10 10:04,12.3.10 10:07,FL,Customer 2480,iPhone,Referred to Servicer,KennyCase 2954,Inbound Call,19.3.10 8:18,19.3.10 8:25,FL,Customer 2213,MacBook Pro,Product Assistance,JohanCase 2954,Inbound Call,21.3.10 8:13,21.3.10 8:18,FL,Customer 2213,MacBook Pro,Product Assistance,WilCase 2955,Inbound Call,11.3.10 10:16,11.3.10 10:18,FL,Customer 2481,iPhone,Referred to Servicer,MajaCase 2956,Inbound Call,2.3.10 12:12,2.3.10 12:23,FL,Customer 2482,iPhone,Referred to Servicer,TonCase 2957,Handle Case,3.4.10 6:33,3.4.10 6:34,FL,Customer 2483,MacBook Pro,Product Assistance,MariskaCase 2957,Handle Case,3.4.10 7:00,3.4.10 7:00,FL,Customer 2483,MacBook Pro,Product Assistance,MariskaCase 2957,Handle Case,4.4.10 10:01,4.4.10 10:12,FL,Customer 2483,MacBook Pro,Product Assistance,MariskaCase 2957,Inbound Call,4.4.10 10:18,4.4.10 10:29,FL,Customer 2483,MacBook Pro,Product Assistance,SusiCase 2958,Inbound Call,28.3.10 12:25,28.3.10 12:26,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 2959,Inbound Call,22.3.10 17:05,22.3.10 17:10,BL,Customer 2484,iPhone,Referred to Servicer,SteveCase 2960,Inbound Email,11.3.10 19:17,13.3.10 12:34,FL,Customer 2485,MacBook Pro,Product Assistance,MaryCase 2960,Email Outbound,13.3.10 12:36,13.3.10 12:38,FL,Customer 2485,MacBook Pro,Product Assistance,MaryCase 2960,Handle Email,13.3.10 12:38,13.3.10 12:38,FL,Customer 2485,MacBook Pro,Product Assistance,MaryCase 2961,Inbound Call,15.3.10 13:36,15.3.10 13:36,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 2962,Inbound Call,25.3.10 15:18,25.3.10 15:20,FL,Customer 2486,MacBook Pro,Referred to Servicer,WilCase 2963,Inbound Call,19.3.10 16:06,19.3.10 16:08,FL,Customer 3,iPhone,Product Assistance,KarenCase 2964,Inbound Call,14.3.10 18:02,14.3.10 18:08,FL,Customer 2487,MacBook Pro,Referred to Servicer,NancyCase 2964,Call Outbound,15.3.10 13:32,15.3.10 13:34,FL,Customer 2487,MacBook Pro,Referred to Servicer,NancyCase 2964,Inbound Call,16.3.10 11:09,16.3.10 11:10,FL,Customer 2487,MacBook Pro,Referred to Servicer,KarenCase 2964,Handle Case,18.3.10 9:46,18.3.10 9:48,BL,Customer 2487,MacBook Pro,Referred to Servicer,MathiasCase 2964,Inbound Call,18.3.10 14:05,18.3.10 14:13,FL,Customer 2487,MacBook Pro,Referred to Servicer,KarenCase 2964,Inbound Call,18.3.10 17:33,18.3.10 17:36,FL,Customer 2487,MacBook Pro,Referred to Servicer,HaroldCase 2964,Handle Case,19.3.10 8:13,19.3.10 8:14,BL,Customer 2487,MacBook Pro,Referred to Servicer,MathiasCase 2964,Inbound Call,19.3.10 13:26,19.3.10 13:27,FL,Customer 2487,MacBook Pro,Referred to Servicer,TonCase 2964,Inbound Call,19.3.10 16:50,19.3.10 16:51,FL,Customer 2487,MacBook Pro,Referred to Servicer,NancyCase 2964,Inbound Call,22.3.10 16:36,22.3.10 16:36,FL,Customer 2487,MacBook Pro,Referred to Servicer,JochemCase 2965,Inbound Call,29.3.10 10:03,29.3.10 10:46,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,29.3.10 11:43,29.3.10 12:09,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,1.4.10 10:56,1.4.10 11:01,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,1.4.10 11:43,1.4.10 11:44,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,1.4.10 12:34,1.4.10 12:38,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,2.4.10 9:19,2.4.10 9:54,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2965,Call Outbound,3.4.10 11:40,3.4.10 11:51,FL,Customer 2488,iPhone,Product Assistance,RichardCase 2966,Inbound Email,6.3.10 16:19,8.3.10 10:43,FL,Customer 2489,MacBook Pro,Product Assistance,MaryCase 2966,Email Outbound,8.3.10 10:47,8.3.10 10:48,FL,Customer 2489,MacBook Pro,Product Assistance,MaryCase 2966,Handle Email,8.3.10 10:49,8.3.10 10:49,FL,Customer 2489,MacBook Pro,Product Assistance,MaryCase 2966,Call Outbound,11.3.10 12:54,11.3.10 12:58,FL,Customer 2489,MacBook Pro,Product Assistance,MaryCase 2967,Inbound Call,13.3.10 16:53,13.3.10 16:55,FL,Customer 2490,MacBook Pro,Referred to Servicer,AnneCase 2967,Inbound Call,25.3.10 12:40,25.3.10 12:45,FL,Customer 2490,MacBook Pro,Referred to Servicer,MaryCase 2968,Inbound Call,4.3.10 14:43,4.3.10 14:45,FL,Customer 2491,iPhone,Referred to Servicer,KarenCase 2969,Inbound Call,11.3.10 9:08,11.3.10 9:09,FL,Customer 2492,iPhone,Referred to Servicer,WilCase 2970,Inbound Call,4.3.10 12:10,4.3.10 12:10,FL,Customer 2493,iPhone,Product Assistance,JochemCase 2971,Inbound Call,26.3.10 16:16,26.3.10 16:18,FL,Customer 2494,iPhone,Referred to Servicer,ChristianCase 2972,Inbound Call,20.3.10 7:09,20.3.10 7:10,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 2973,Inbound Call,11.3.10 16:52,11.3.10 16:58,FL,Customer 2495,iPhone,Product Assistance,HaroldCase 2973,Handle Case,12.3.10 15:02,12.3.10 15:07,FL,Customer 2495,iPhone,Product Assistance,HaroldCase 2973,Handle Case,12.3.10 15:44,12.3.10 15:48,FL,Customer 2495,iPhone,Product Assistance,HaroldCase 2974,Inbound Call,13.3.10 7:49,13.3.10 8:03,FL,Customer 2496,iPhone,Product Assistance,HelenCase 2975,Inbound Call,27.3.10 11:05,27.3.10 11:27,FL,Customer 2497,iPhone,Referred to Servicer,ElenaCase 2976,Inbound Call,28.3.10 17:31,28.3.10 17:38,BL,Customer 2498,iPhone,Product Assistance,SteveCase 2976,Inbound Call,2.4.10 17:14,2.4.10 17:24,FL,Customer 2498,iPhone,Product Assistance,ClarkCase 2977,Inbound Call,14.3.10 8:24,14.3.10 8:26,FL,Customer 2499,MacBook Pro,Referred to Servicer,JohanCase 2978,Inbound Call,26.3.10 10:26,26.3.10 10:28,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 2979,Inbound Call,18.3.10 7:44,18.3.10 7:48,FL,Customer 2500,MacBook Pro,Referred to Servicer,ErikCase 2980,Inbound Call,26.3.10 11:06,26.3.10 11:07,FL,Customer 3,iPhone,Product Assistance,RichardCase 2981,Inbound Call,22.3.10 14:58,22.3.10 15:03,FL,Customer 2501,iPhone,Product Assistance,ClarkCase 2981,Handle Case,22.3.10 15:03,22.3.10 15:04,FL,Customer 2501,iPhone,Product Assistance,ClarkCase 2982,Inbound Call,13.3.10 15:57,13.3.10 15:59,FL,Customer 2502,MacBook Pro,Referred to Servicer,MaryCase 2982,Handle Case,18.3.10 10:15,18.3.10 10:17,FL,Customer 2502,MacBook Pro,Referred to Servicer,MaryCase 2982,Handle Case,4.4.10 11:09,4.4.10 11:12,FL,Customer 2502,MacBook Pro,Referred to Servicer,MaryCase 2982,Inbound Call,24.4.10 14:25,24.4.10 14:34,FL,Customer 2502,MacBook Pro,Referred to Servicer,SeanCase 2982,Call Outbound,24.4.10 14:52,24.4.10 14:54,FL,Customer 2502,MacBook Pro,Referred to Servicer,SeanCase 2983,Inbound Email,13.3.10 18:25,18.3.10 6:59,FL,Customer 2503,iPhone,Product Assistance,SamuilCase 2983,Handle Email,18.3.10 7:00,18.3.10 7:24,FL,Customer 2503,iPhone,Product Assistance,SamuilCase 2983,Email Outbound,18.3.10 7:25,18.3.10 7:30,FL,Customer 2503,iPhone,Product Assistance,SamuilCase 2983,Email Outbound,18.3.10 7:30,18.3.10 7:31,FL,Customer 2503,iPhone,Product Assistance,SamuilCase 2984,Inbound Call,4.3.10 12:40,4.3.10 12:41,FL,Customer 2504,MacBook Pro,Referred to Servicer,IrenaCase 2984,Inbound Call,1.4.10 14:40,1.4.10 14:40,FL,Customer 2504,MacBook Pro,Referred to Servicer,TonCase 2985,Inbound Call,4.3.10 13:37,4.3.10 13:38,FL,Customer 2505,iPhone,Product Assistance,NancyCase 2986,Inbound Call,4.3.10 16:02,4.3.10 16:03,FL,Customer 2506,iPhone,Product Assistance,HaroldCase 2987,Inbound Email,13.3.10 18:25,15.3.10 13:51,FL,Customer 2507,MacBook Pro,Product Assistance,SamuilCase 2987,Email Outbound,15.3.10 13:54,15.3.10 14:08,FL,Customer 2507,MacBook Pro,Product Assistance,SamuilCase 2987,Handle Email,15.3.10 14:08,15.3.10 14:08,FL,Customer 2507,MacBook Pro,Product Assistance,SamuilCase 2988,Inbound Call,12.3.10 17:26,12.3.10 17:31,FL,Customer 2508,MacBook Pro,Referred to Servicer,SteffiCase 2989,Inbound Call,25.3.10 10:32,25.3.10 10:34,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 2990,Inbound Call,28.3.10 18:01,28.3.10 18:03,FL,Customer 2509,iPhone,Product Assistance,MichaelCase 2990,Handle Case,29.3.10 16:15,29.3.10 16:24,FL,Customer 2509,iPhone,Product Assistance,MichaelCase 2991,Inbound Call,25.3.10 10:11,25.3.10 10:13,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 2992,Inbound Call,4.3.10 15:29,4.3.10 15:34,BL,Customer 2510,iPhone,Referred to Servicer,SteveCase 2992,Inbound Call,4.3.10 15:41,4.3.10 15:42,FL,Customer 2510,iPhone,Referred to Servicer,MichaelCase 2993,Inbound Call,8.3.10 6:20,8.3.10 6:34,FL,Customer 2511,MacBook Pro,Product Assistance,SamuilCase 2993,Handle Case,11.3.10 8:29,11.3.10 8:32,FL,Customer 2511,MacBook Pro,Product Assistance,AshleyCase 2993,Call Outbound,12.3.10 11:54,12.3.10 11:58,FL,Customer 2511,MacBook Pro,Product Assistance,SamuilCase 2994,Inbound Call,23.3.10 12:02,23.3.10 12:04,FL,Customer 2512,iPhone,Product Assistance,MoniqueCase 2994,Call Outbound,25.3.10 13:23,25.3.10 13:24,FL,Customer 2512,iPhone,Product Assistance,MoniqueCase 2994,Handle Case,28.3.10 12:32,28.3.10 12:33,FL,Customer 2512,iPhone,Product Assistance,MoniqueCase 2995,Inbound Call,19.3.10 11:25,19.3.10 11:28,FL,Customer 2513,iPhone,Referred to Servicer,ElenaCase 2996,Inbound Call,12.3.10 14:21,12.3.10 14:22,FL,Customer 2514,iPhone,Product Assistance,MoniqueCase 2997,Inbound Call,26.3.10 9:52,26.3.10 9:54,FL,Customer 3,iPhone,Product Assistance,WilCase 2998,Inbound Call,26.3.10 11:23,26.3.10 11:35,FL,Customer 2515,iPhone,Product Assistance,RichardCase 2999,Inbound Call,28.3.10 16:59,28.3.10 17:02,FL,Customer 2516,iPhone,Product Assistance,MichaelCase 2999,Inbound Call,29.3.10 15:59,29.3.10 16:01,FL,Customer 2516,iPhone,Product Assistance,HaroldCase 2999,Handle Case,1.4.10 12:59,1.4.10 13:00,FL,Customer 2516,iPhone,Product Assistance,DavidCase 2999,Inbound Call,9.4.10 11:24,9.4.10 11:29,FL,Customer 2516,iPhone,Product Assistance,MichaelCase 2999,Handle Case,11.4.10 9:47,11.4.10 9:53,FL,Customer 2516,iPhone,Product Assistance,MariskaCase 2999,Handle Case,11.4.10 9:53,11.4.10 9:54,FL,Customer 2516,iPhone,Product Assistance,MariskaCase 2999,Handle Case,12.4.10 10:22,12.4.10 10:22,FL,Customer 2516,iPhone,Product Assistance,DavidCase 2999,Call Outbound,17.4.10 15:01,17.4.10 15:04,FL,Customer 2516,iPhone,Product Assistance,KarenCase 2999,Call Outbound,24.4.10 13:49,24.4.10 13:52,FL,Customer 2516,iPhone,Product Assistance,KarenCase 3000,Inbound Call,22.3.10 13:21,22.3.10 13:24,FL,Customer 2517,iPhone,Referred to Servicer,ClarkCase 3001,Inbound Call,19.3.10 9:19,19.3.10 9:22,FL,Customer 876,MacBook Pro,Referred to Servicer,IrenaCase 3001,Inbound Call,19.3.10 9:24,19.3.10 9:24,FL,Customer 876,MacBook Pro,Referred to Servicer,IrenaCase 3002,Inbound Call,21.3.10 8:13,21.3.10 8:23,FL,Customer 2500,MacBook Pro,Referred to Servicer,KennyCase 3002,Inbound Call,21.3.10 14:37,21.3.10 14:37,FL,Customer 2500,MacBook Pro,Referred to Servicer,WilCase 3003,Inbound Call,18.3.10 8:14,18.3.10 8:17,FL,Customer 2518,MacBook Pro,Referred to Servicer,RichardCase 3004,Inbound Call,6.3.10 12:38,6.3.10 12:41,FL,Customer 2519,iPhone,Product Assistance,AnneCase 3005,Inbound Call,28.3.10 9:13,28.3.10 9:15,FL,Customer 2520,MacBook Pro,Referred to Servicer,JochemCase 3005,Inbound Call,4.4.10 10:01,4.4.10 10:02,FL,Customer 2520,MacBook Pro,Referred to Servicer,SusiCase 3005,Inbound Call,4.4.10 10:55,4.4.10 10:55,FL,Customer 2520,MacBook Pro,Referred to Servicer,ChristianCase 3006,Inbound Email,4.3.10 17:38,7.3.10 7:43,FL,Customer 2521,MacBook Pro,Referred to Servicer,SamuilCase 3006,Handle Email,7.3.10 7:43,7.3.10 7:45,FL,Customer 2521,MacBook Pro,Referred to Servicer,SamuilCase 3006,Email Outbound,7.3.10 7:45,7.3.10 7:45,FL,Customer 2521,MacBook Pro,Referred to Servicer,SamuilCase 3006,Inbound Call,7.3.10 9:28,7.3.10 9:33,FL,Customer 2521,MacBook Pro,Referred to Servicer,WilCase 3007,Inbound Call,28.3.10 8:53,28.3.10 9:02,FL,Customer 2522,MacBook Pro,Referred to Servicer,KennyCase 3007,Handle Case,1.4.10 11:15,1.4.10 11:19,FL,Customer 2522,MacBook Pro,Referred to Servicer,KennyCase 3007,Handle Case,2.4.10 7:36,2.4.10 7:38,BL,Customer 2522,MacBook Pro,Referred to Servicer,MathiasCase 3007,Inbound Call,3.4.10 8:47,3.4.10 8:50,FL,Customer 2522,MacBook Pro,Referred to Servicer,SteffiCase 3008,Inbound Email,4.3.10 15:50,6.3.10 12:47,FL,Customer 2523,iPhone,Product Assistance,MaryCase 3008,Handle Email,6.3.10 12:47,6.3.10 12:54,FL,Customer 2523,iPhone,Product Assistance,MaryCase 3008,Email Outbound,6.3.10 12:54,6.3.10 12:54,FL,Customer 2523,iPhone,Product Assistance,MaryCase 3009,Inbound Call,28.3.10 11:07,28.3.10 11:09,FL,Customer 2524,iPhone,Product Assistance,RichardCase 3010,Inbound Call,18.3.10 9:53,18.3.10 9:55,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3011,Inbound Call,6.3.10 8:10,6.3.10 8:11,FL,Customer 2525,iPhone,Product Assistance,WilCase 3011,Call Outbound,6.3.10 8:16,6.3.10 8:19,FL,Customer 2525,iPhone,Product Assistance,WilCase 3011,Inbound Call,8.4.10 9:48,8.4.10 9:50,FL,Customer 2525,iPhone,Product Assistance,WilCase 3012,Inbound Call,6.3.10 15:50,6.3.10 15:51,FL,Customer 2526,iPhone,Product Assistance,TonCase 3013,Inbound Call,15.3.10 10:59,15.3.10 11:00,FL,Customer 2527,MacBook Pro,Referred to Servicer,ElenaCase 3013,Inbound Call,3.4.10 9:49,3.4.10 9:51,FL,Customer 2527,MacBook Pro,Referred to Servicer,HenkCase 3013,Inbound Call,8.4.10 8:40,8.4.10 8:43,FL,Customer 2527,MacBook Pro,Referred to Servicer,WilCase 3014,Inbound Call,18.3.10 9:50,18.3.10 9:54,FL,Customer 2528,iPhone,Referred to Servicer,MichaelCase 3014,Inbound Call,18.3.10 9:56,18.3.10 9:58,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Handle Case,18.3.10 14:10,18.3.10 14:15,FL,Customer 2528,iPhone,Referred to Servicer,MaryCase 3014,Handle Case,19.3.10 8:08,19.3.10 8:09,FL,Customer 2528,iPhone,Referred to Servicer,DavidCase 3014,Inbound Call,19.3.10 14:30,19.3.10 14:30,FL,Customer 2528,iPhone,Referred to Servicer,WilCase 3014,Inbound Call,22.3.10 17:20,22.3.10 17:21,FL,Customer 2528,iPhone,Referred to Servicer,NancyCase 3014,Handle Case,1.4.10 15:42,1.4.10 15:57,BL,Customer 2528,iPhone,Referred to Servicer,KristinCase 3014,Call Outbound,9.4.10 10:59,9.4.10 11:01,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Handle Case,10.4.10 8:43,10.4.10 8:44,FL,Customer 2528,iPhone,Referred to Servicer,DavidCase 3014,Call Outbound,18.4.10 11:09,18.4.10 11:10,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Call Outbound,22.4.10 16:26,22.4.10 16:27,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Call Outbound,23.4.10 13:09,23.4.10 13:10,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Call Outbound,24.4.10 10:41,24.4.10 10:43,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Call Outbound,24.4.10 10:47,24.4.10 10:47,FL,Customer 2528,iPhone,Referred to Servicer,KarenCase 3014,Handle Case,30.4.10 13:23,30.4.10 13:24,FL,Customer 2528,iPhone,Referred to Servicer,MichaelCase 3015,Handle Case,1.4.10 11:57,1.4.10 11:58,FL,Customer 2529,iPhone,Product Assistance,MaryCase 3015,Call Outbound,1.4.10 12:00,1.4.10 12:01,FL,Customer 2529,iPhone,Product Assistance,MaryCase 3016,Inbound Email,12.3.10 11:20,12.3.10 12:31,FL,Customer 2530,iPhone,Referred to Servicer,SusiCase 3016,Email Outbound,12.3.10 12:43,12.3.10 12:48,FL,Customer 2530,iPhone,Referred to Servicer,SusiCase 3016,Handle Case,12.3.10 12:48,12.3.10 12:48,FL,Customer 2530,iPhone,Referred to Servicer,SusiCase 3017,Inbound Call,5.3.10 15:18,5.3.10 15:23,FL,Customer 2531,iPhone,Product Assistance,NancyCase 3017,Handle Case,7.3.10 14:32,7.3.10 14:33,FL,Customer 2531,iPhone,Product Assistance,NancyCase 3018,Inbound Call,7.3.10 7:04,7.3.10 7:06,BL,Customer 3,MacBook Pro,Product Assistance,MathiasCase 3019,Inbound Call,6.3.10 8:09,6.3.10 8:14,FL,Customer 2532,MacBook Pro,Referred to Servicer,ErikCase 3020,Inbound Call,5.3.10 16:04,5.3.10 16:06,FL,Customer 2533,MacBook Pro,Product Assistance,JochemCase 3021,Inbound Call,19.3.10 14:26,19.3.10 14:31,FL,Customer 2534,MacBook Pro,Referred to Servicer,BarbaraCase 3021,Inbound Call,21.3.10 7:25,21.3.10 7:26,FL,Customer 2534,MacBook Pro,Referred to Servicer,MajaCase 3021,Inbound Call,21.3.10 13:22,21.3.10 13:24,FL,Customer 2534,MacBook Pro,Referred to Servicer,ChristianCase 3021,Inbound Call,2.4.10 10:58,2.4.10 11:02,FL,Customer 2534,MacBook Pro,Referred to Servicer,RichardCase 3022,Inbound Call,14.3.10 10:16,14.3.10 10:19,FL,Customer 2535,MacBook Pro,Referred to Servicer,WilCase 3023,Inbound Call,14.3.10 14:33,14.3.10 14:52,FL,Customer 2536,MacBook Pro,Product Assistance,HaroldCase 3024,Inbound Email,15.3.10 21:39,18.3.10 15:03,FL,Customer 2537,iPhone,Product Assistance,SteffiCase 3024,Call Outbound,18.3.10 15:33,18.3.10 15:46,FL,Customer 2537,iPhone,Product Assistance,SteffiCase 3024,Email Outbound,18.3.10 15:46,18.3.10 15:54,FL,Customer 2537,iPhone,Product Assistance,SteffiCase 3024,Email Outbound,18.3.10 15:54,18.3.10 15:55,FL,Customer 2537,iPhone,Product Assistance,SteffiCase 3025,Inbound Call,11.3.10 11:21,11.3.10 11:24,FL,Customer 2538,iPhone,Product Assistance,RichardCase 3026,Handle Email,15.3.10 9:40,15.3.10 9:47,FL,Customer 2539,iPhone,Product Assistance,SusiCase 3026,Handle Email,15.3.10 9:48,15.3.10 9:48,FL,Customer 2539,iPhone,Product Assistance,SusiCase 3027,Inbound Email,17.3.10 16:18,19.3.10 8:32,FL,Customer 2540,iPhone,Product Assistance,SamuilCase 3027,Email Outbound,19.3.10 8:33,19.3.10 8:36,FL,Customer 2540,iPhone,Product Assistance,SamuilCase 3027,Email Outbound,19.3.10 8:36,19.3.10 8:37,FL,Customer 2540,iPhone,Product Assistance,SamuilCase 3027,Handle Email,21.3.10 10:24,21.3.10 10:26,FL,Customer 2540,iPhone,Product Assistance,JochemCase 3027,Call Outbound,21.3.10 10:29,21.3.10 10:30,FL,Customer 2540,iPhone,Product Assistance,JochemCase 3027,Call Outbound,21.3.10 14:47,21.3.10 14:49,FL,Customer 2540,iPhone,Product Assistance,JochemCase 3027,Handle Email,26.3.10 11:54,26.3.10 12:00,FL,Customer 2540,iPhone,Product Assistance,SteffiCase 3027,Call Outbound,26.3.10 12:02,26.3.10 12:03,FL,Customer 2540,iPhone,Product Assistance,SteffiCase 3028,Inbound Call,6.3.10 13:57,6.3.10 13:58,FL,Customer 2541,iPhone,Product Assistance,MichaelCase 3029,Handle Email,13.3.10 14:05,13.3.10 14:06,FL,Customer 2542,MacBook Pro,Referred to Servicer,MaryCase 3029,Inbound Call,1.4.10 17:09,1.4.10 17:15,FL,Customer 2542,MacBook Pro,Referred to Servicer,HaroldCase 3029,Inbound Call,1.4.10 17:20,1.4.10 17:27,FL,Customer 2542,MacBook Pro,Referred to Servicer,ClarkCase 3029,Call Outbound,5.4.10 17:21,5.4.10 17:27,FL,Customer 2542,MacBook Pro,Referred to Servicer,ClarkCase 3030,Inbound Call,4.3.10 10:38,4.3.10 10:47,FL,Customer 2543,iPhone,Referred to Servicer,HaroldCase 3030,Handle Case,11.3.10 15:39,11.3.10 15:49,FL,Customer 2543,iPhone,Referred to Servicer,HaroldCase 3031,Inbound Email,27.3.10 9:18,28.3.10 6:49,FL,Customer 2544,MacBook Pro,Product Assistance,SamuilCase 3031,Inbound Email,28.3.10 6:59,28.3.10 6:59,FL,Customer 2544,MacBook Pro,Product Assistance,SamuilCase 3031,Email Outbound,28.3.10 6:59,28.3.10 6:59,FL,Customer 2544,MacBook Pro,Product Assistance,SamuilCase 3031,Handle Case,28.3.10 7:23,28.3.10 7:24,BL,Customer 2544,MacBook Pro,Product Assistance,TeaCase 3031,Email Outbound,15.4.10 8:42,15.4.10 8:42,FL,Customer 2544,MacBook Pro,Product Assistance,SamuilCase 3031,Email Outbound,15.4.10 8:43,15.4.10 8:43,FL,Customer 2544,MacBook Pro,Product Assistance,SamuilCase 3032,Inbound Call,2.3.10 10:45,2.3.10 10:48,FL,Customer 3,iPhone,Product Assistance,IrenaCase 3033,Inbound Call,13.3.10 7:40,13.3.10 7:41,FL,Customer 2545,iPhone,Referred to Servicer,HenkCase 3034,Inbound Call,27.3.10 11:16,27.3.10 11:26,FL,Customer 2546,MacBook Pro,Product Assistance,SusiCase 3035,Handle Email,28.3.10 12:43,28.3.10 13:08,FL,Customer 2547,MacBook Pro,Product Assistance,SteffiCase 3035,Call Outbound,28.3.10 13:13,28.3.10 13:14,FL,Customer 2547,MacBook Pro,Product Assistance,SteffiCase 3035,Handle Email,28.3.10 13:15,28.3.10 13:38,FL,Customer 2547,MacBook Pro,Product Assistance,SteffiCase 3035,Call Outbound,28.3.10 14:33,28.3.10 14:33,FL,Customer 2547,MacBook Pro,Product Assistance,SteffiCase 3036,Inbound Call,18.3.10 16:33,18.3.10 16:33,FL,Customer 3,iPhone,Product Assistance,NancyCase 3037,Inbound Call,5.3.10 6:47,5.3.10 6:55,FL,Customer 2548,iPhone,Referred to Servicer,SamuilCase 3038,Inbound Call,26.3.10 10:35,26.3.10 10:37,FL,Customer 3,iPhone,Referred to Servicer,MichaelCase 3039,Inbound Email,25.3.10 22:59,26.3.10 9:59,FL,Customer 2549,iPhone,Product Assistance,SusiCase 3039,Email Outbound,26.3.10 10:13,26.3.10 10:17,FL,Customer 2549,iPhone,Product Assistance,SusiCase 3039,Email Outbound,26.3.10 10:17,26.3.10 10:18,FL,Customer 2549,iPhone,Product Assistance,SusiCase 3039,Handle Email,26.3.10 10:19,26.3.10 10:19,FL,Customer 2549,iPhone,Product Assistance,SusiCase 3040,Inbound Call,25.3.10 16:12,25.3.10 16:13,FL,Customer 2550,MacBook Pro,Referred to Servicer,MichaelCase 3041,Inbound Call,5.3.10 10:06,5.3.10 10:33,FL,Customer 2551,iPhone,Product Assistance,FredCase 3042,Handle Case,7.3.10 14:19,7.3.10 14:23,FL,Customer 841,MacBook Pro,Product Assistance,MaryCase 3043,Inbound Call,25.3.10 16:17,25.3.10 16:18,FL,Customer 2552,MacBook Pro,Product Assistance,JochemCase 3043,Inbound Call,25.3.10 18:03,25.3.10 18:07,FL,Customer 2552,MacBook Pro,Product Assistance,MichaelCase 3043,Inbound Call,26.3.10 13:40,26.3.10 14:13,FL,Customer 2552,MacBook Pro,Product Assistance,MoniqueCase 3043,Call Outbound,3.4.10 14:59,3.4.10 15:00,FL,Customer 2552,MacBook Pro,Product Assistance,MoniqueCase 3043,Inbound Call,8.4.10 16:25,8.4.10 16:26,FL,Customer 2552,MacBook Pro,Product Assistance,NancyCase 3044,Inbound Call,5.3.10 16:34,5.3.10 16:40,BL,Customer 2553,MacBook Pro,Referred to Servicer,SteveCase 3045,Inbound Call,28.3.10 11:04,28.3.10 11:07,FL,Customer 2554,MacBook Pro,Product Assistance,JochemCase 3046,Inbound Email,23.3.10 18:17,25.3.10 14:26,FL,Customer 2555,MacBook Pro,Product Assistance,JochemCase 3046,Email Outbound,25.3.10 14:29,25.3.10 14:31,FL,Customer 2555,MacBook Pro,Product Assistance,JochemCase 3046,Handle Email,25.3.10 14:31,25.3.10 14:31,FL,Customer 2555,MacBook Pro,Product Assistance,JochemCase 3047,Inbound Call,11.3.10 7:50,11.3.10 7:52,FL,Customer 3,iPhone,Product Assistance,HelenCase 3048,Inbound Call,12.3.10 7:16,12.3.10 7:19,FL,Customer 2556,iPhone,Referred to Servicer,RichardCase 3049,Handle Email,29.3.10 11:59,29.3.10 12:06,FL,Customer 2557,iPhone,Product Assistance,SamuilCase 3049,Handle Email,29.3.10 12:08,29.3.10 12:08,FL,Customer 2557,iPhone,Product Assistance,SamuilCase 3050,Handle Email,19.3.10 13:40,19.3.10 13:41,FL,Customer 2558,iPhone,Product Assistance,JochemCase 3050,Call Outbound,19.3.10 13:52,19.3.10 14:09,FL,Customer 2558,iPhone,Product Assistance,JochemCase 3051,Inbound Call,5.3.10 16:58,5.3.10 16:59,FL,Customer 2559,iPhone,Referred to Servicer,ClarkCase 3052,Inbound Call,19.3.10 9:27,19.3.10 9:28,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 3053,Inbound Call,16.3.10 7:33,16.3.10 7:34,FL,Customer 2560,iPhone,Referred to Servicer,DavidCase 3054,Inbound Call,12.3.10 17:13,12.3.10 17:22,BL,Customer 2561,iPhone,Product Assistance,SteveCase 3054,Handle Case,15.3.10 14:47,15.3.10 14:51,BL,Customer 2561,iPhone,Product Assistance,SteveCase 3054,Handle Case,29.3.10 13:19,29.3.10 13:19,BL,Customer 2561,iPhone,Product Assistance,SteveCase 3054,Handle Case,29.3.10 15:35,29.3.10 15:36,BL,Customer 2561,iPhone,Product Assistance,SteveCase 3055,Inbound Call,8.3.10 9:47,8.3.10 9:48,FL,Customer 2562,MacBook Pro,Product Assistance,JohanCase 3056,Inbound Email,4.3.10 12:11,6.3.10 14:08,FL,Customer 2563,iPhone,Referred to Servicer,MaryCase 3056,Email Outbound,6.3.10 14:09,6.3.10 14:10,FL,Customer 2563,iPhone,Referred to Servicer,MaryCase 3056,Handle Email,6.3.10 14:11,6.3.10 14:11,FL,Customer 2563,iPhone,Referred to Servicer,MaryCase 3057,Inbound Email,5.3.10 19:23,7.3.10 14:01,FL,Customer 2564,iPhone,Referred to Servicer,MaryCase 3057,Handle Email,7.3.10 14:04,7.3.10 14:04,FL,Customer 2564,iPhone,Referred to Servicer,MaryCase 3057,Handle Email,7.3.10 16:13,7.3.10 16:14,FL,Customer 2564,iPhone,Referred to Servicer,MaryCase 3057,Email Outbound,7.3.10 16:14,7.3.10 16:18,FL,Customer 2564,iPhone,Referred to Servicer,MaryCase 3057,Handle Email,7.3.10 16:18,7.3.10 16:18,FL,Customer 2564,iPhone,Referred to Servicer,MaryCase 3058,Inbound Call,5.3.10 11:30,5.3.10 11:32,FL,Customer 2565,MacBook Pro,Product Assistance,IrenaCase 3059,Inbound Call,20.3.10 11:00,20.3.10 11:01,FL,Customer 2566,MacBook Pro,Product Assistance,TonCase 3060,Inbound Call,13.3.10 9:38,13.3.10 9:41,FL,Customer 2567,iPhone,Referred to Servicer,ErikCase 3061,Handle Email,14.3.10 13:06,14.3.10 13:12,FL,Customer 2568,MacBook Pro,Product Assistance,SamuilCase 3061,Handle Email,14.3.10 13:13,14.3.10 13:13,FL,Customer 2568,MacBook Pro,Product Assistance,SamuilCase 3062,Inbound Email,26.3.10 16:56,27.3.10 12:09,FL,Customer 440,iPhone,Product Assistance,JochemCase 3062,Email Outbound,27.3.10 12:11,27.3.10 12:25,FL,Customer 440,iPhone,Product Assistance,JochemCase 3062,Handle Email,27.3.10 12:25,27.3.10 12:25,FL,Customer 440,iPhone,Product Assistance,JochemCase 3063,Inbound Call,27.3.10 9:39,27.3.10 9:49,FL,Customer 2569,MacBook Pro,Referred to Servicer,ElenaCase 3064,Inbound Call,30.3.10 8:21,30.3.10 8:25,FL,Customer 2570,iPhone,Product Assistance,ClarkCase 3065,Inbound Call,12.3.10 8:51,12.3.10 8:56,FL,Customer 2571,iPhone,Referred to Servicer,SusiCase 3066,Inbound Call,30.3.10 10:38,30.3.10 10:41,FL,Customer 2572,iPhone,Referred to Servicer,AnneCase 3067,Inbound Call,29.3.10 7:18,29.3.10 7:19,FL,Customer 3,iPhone,Referred to Servicer,SamuilCase 3068,Inbound Call,11.3.10 9:57,11.3.10 9:59,FL,Customer 2573,MacBook Pro,Referred to Servicer,MajaCase 3068,Inbound Call,22.3.10 11:33,22.3.10 11:38,FL,Customer 2573,MacBook Pro,Referred to Servicer,IrenaCase 3068,Handle Case,26.3.10 6:35,26.3.10 6:41,BL,Customer 2573,MacBook Pro,Referred to Servicer,MathiasCase 3068,Call Outbound,26.3.10 12:29,26.3.10 12:37,FL,Customer 2573,MacBook Pro,Referred to Servicer,IrenaCase 3069,Inbound Call,5.3.10 6:45,5.3.10 6:47,FL,Customer 2574,iPhone,Referred to Servicer,HenkCase 3070,Inbound Call,19.3.10 11:17,19.3.10 11:25,FL,Customer 2575,iPhone,Referred to Servicer,KennyCase 3071,Inbound Call,2.3.10 9:46,2.3.10 9:49,FL,Customer 2576,MacBook Pro,Referred to Servicer,TonCase 3071,Handle Case,4.3.10 8:34,4.3.10 8:38,BL,Customer 2576,MacBook Pro,Referred to Servicer,MathiasCase 3071,Inbound Call,22.3.10 8:31,22.3.10 8:33,FL,Customer 2576,MacBook Pro,Referred to Servicer,SusiCase 3072,Inbound Call,18.3.10 10:15,18.3.10 10:19,FL,Customer 2577,iPhone,Referred to Servicer,ElenaCase 3073,Inbound Call,15.3.10 17:47,15.3.10 17:48,FL,Customer 3,MacBook Pro,Product Assistance,ClarkCase 3074,Inbound Call,21.3.10 7:17,21.3.10 7:34,FL,Customer 2578,MacBook Pro,Referred to Servicer,KennyCase 3075,Inbound Call,12.3.10 14:57,12.3.10 14:58,FL,Customer 2195,MacBook Pro,Product Assistance,WilCase 3076,Inbound Call,15.3.10 7:17,15.3.10 7:18,FL,Customer 2579,MacBook Pro,Referred to Servicer,MajaCase 3076,Inbound Call,18.3.10 15:19,18.3.10 15:23,FL,Customer 2579,MacBook Pro,Referred to Servicer,MoniqueCase 3076,Handle Case,19.3.10 7:52,19.3.10 7:54,BL,Customer 2579,MacBook Pro,Referred to Servicer,MathiasCase 3077,Call Outbound,7.3.10 11:52,7.3.10 11:52,FL,Customer 2580,iPhone,Referred to Servicer,JochemCase 3077,Call Outbound,7.3.10 11:55,7.3.10 11:55,FL,Customer 2580,iPhone,Referred to Servicer,JochemCase 3077,Call Outbound,7.3.10 14:13,7.3.10 14:32,FL,Customer 2580,iPhone,Referred to Servicer,JochemCase 3078,Inbound Email,28.3.10 22:37,1.4.10 13:16,FL,Customer 2581,MacBook Pro,Product Assistance,ChristianCase 3078,Email Outbound,1.4.10 13:21,1.4.10 13:33,FL,Customer 2581,MacBook Pro,Product Assistance,ChristianCase 3078,Email Outbound,1.4.10 13:33,1.4.10 13:34,FL,Customer 2581,MacBook Pro,Product Assistance,ChristianCase 3079,Inbound Call,5.3.10 15:26,5.3.10 15:27,FL,Customer 2582,iPhone,Referred to Servicer,MoniqueCase 3080,Inbound Call,20.3.10 7:44,20.3.10 7:45,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 3081,Inbound Call,11.3.10 13:19,11.3.10 13:21,FL,Customer 2583,iPhone,Product Assistance,KarenCase 3082,Inbound Call,29.3.10 8:09,29.3.10 8:10,FL,Customer 3,iPhone,Product Assistance,ErikCase 3083,Inbound Call,12.3.10 8:58,12.3.10 9:03,FL,Customer 2584,MacBook Pro,Product Assistance,SusiCase 3084,Inbound Call,7.3.10 15:59,7.3.10 16:01,BL,Customer 2585,MacBook Pro,Referred to Servicer,SteveCase 3085,Inbound Call,28.3.10 14:45,28.3.10 14:46,FL,Customer 2586,MacBook Pro,Referred to Servicer,WilCase 3085,Inbound Call,29.3.10 7:20,29.3.10 7:24,FL,Customer 2586,MacBook Pro,Referred to Servicer,ErikCase 3085,Inbound Call,29.3.10 7:48,29.3.10 7:49,FL,Customer 2586,MacBook Pro,Referred to Servicer,SamuilCase 3086,Inbound Call,5.3.10 11:48,5.3.10 11:51,FL,Customer 2587,iPhone,Referred to Servicer,MichaelCase 3087,Inbound Call,27.3.10 14:41,27.3.10 14:42,FL,Customer 2588,iPhone,Product Assistance,MoniqueCase 3087,Inbound Call,28.3.10 8:11,28.3.10 8:20,FL,Customer 2588,iPhone,Product Assistance,SusiCase 3088,Inbound Email,25.3.10 7:37,26.3.10 12:35,FL,Customer 2589,MacBook Pro,Product Assistance,JochemCase 3088,Email Outbound,26.3.10 12:37,26.3.10 12:40,FL,Customer 2589,MacBook Pro,Product Assistance,JochemCase 3088,Email Outbound,26.3.10 12:40,26.3.10 12:41,FL,Customer 2589,MacBook Pro,Product Assistance,JochemCase 3089,Inbound Call,4.3.10 17:33,4.3.10 17:36,FL,Customer 2590,MacBook Pro,Referred to Servicer,MichaelCase 3090,Inbound Call,19.3.10 9:14,19.3.10 9:15,FL,Customer 2591,MacBook Pro,Referred to Servicer,JochemCase 3091,Inbound Call,28.3.10 7:36,28.3.10 7:40,FL,Customer 2592,iPhone,Referred to Servicer,KennyCase 3091,Handle Case,28.3.10 9:29,28.3.10 9:43,BL,Customer 2592,iPhone,Referred to Servicer,MathiasCase 3092,Inbound Call,28.3.10 9:20,28.3.10 9:21,FL,Customer 2593,MacBook Pro,Referred to Servicer,JochemCase 3092,Inbound Call,28.3.10 9:37,28.3.10 9:38,FL,Customer 2593,MacBook Pro,Referred to Servicer,ErikCase 3092,Inbound Call,28.3.10 10:21,28.3.10 10:22,FL,Customer 2593,MacBook Pro,Referred to Servicer,KennyCase 3092,Inbound Call,29.3.10 9:58,29.3.10 10:00,FL,Customer 2593,MacBook Pro,Referred to Servicer,ErikCase 3092,Inbound Call,23.4.10 7:15,23.4.10 7:15,FL,Customer 2593,MacBook Pro,Referred to Servicer,MajaCase 3093,Inbound Call,27.3.10 9:06,27.3.10 9:09,FL,Customer 2594,MacBook Pro,Referred to Servicer,KennyCase 3093,Inbound Call,27.3.10 9:27,27.3.10 9:30,FL,Customer 2594,MacBook Pro,Referred to Servicer,JochemCase 3094,Inbound Call,8.3.10 8:52,8.3.10 8:54,FL,Customer 993,iPhone,Referred to Servicer,KarenCase 3095,Inbound Call,12.3.10 12:06,12.3.10 12:08,FL,Customer 2595,iPhone,Product Assistance,JohanCase 3096,Inbound Call,29.3.10 7:41,29.3.10 7:41,FL,Customer 3,iPhone,Product Assistance,ErikCase 3097,Inbound Call,19.3.10 9:02,19.3.10 9:05,FL,Customer 2596,iPhone,Referred to Servicer,SusiCase 3097,Inbound Call,19.3.10 9:08,19.3.10 9:10,FL,Customer 2596,iPhone,Referred to Servicer,JohanCase 3098,Inbound Call,15.3.10 17:27,15.3.10 17:30,FL,Customer 2597,iPhone,Product Assistance,ClarkCase 3099,Inbound Call,19.3.10 17:31,19.3.10 17:37,BL,Customer 2598,iPhone,Product Assistance,SteveCase 3099,Inbound Call,19.3.10 17:38,19.3.10 18:05,FL,Customer 2598,iPhone,Product Assistance,TonCase 3099,Call Outbound,26.3.10 16:02,26.3.10 16:05,FL,Customer 2598,iPhone,Product Assistance,TonCase 3100,Inbound Call,18.3.10 15:30,18.3.10 15:35,BL,Customer 2599,iPhone,Referred to Servicer,SteveCase 3101,Inbound Call,18.3.10 14:54,18.3.10 14:56,FL,Customer 2600,iPhone,Referred to Servicer,ClarkCase 3102,Inbound Call,27.3.10 9:31,27.3.10 10:02,FL,Customer 2601,iPhone,Product Assistance,KennyCase 3102,Handle Case,27.3.10 11:46,27.3.10 11:50,FL,Customer 2601,iPhone,Product Assistance,KennyCase 3102,Handle Case,2.4.10 11:03,2.4.10 11:05,FL,Customer 2601,iPhone,Product Assistance,KennyCase 3102,Inbound Call,11.4.10 10:56,11.4.10 11:02,FL,Customer 2601,iPhone,Product Assistance,HenkCase 3103,Inbound Call,26.3.10 11:32,26.3.10 11:33,FL,Customer 2602,MacBook Pro,Product Assistance,HenkCase 3104,Inbound Call,29.3.10 11:05,29.3.10 11:07,FL,Customer 2603,iPhone,Product Assistance,FredCase 3105,Inbound Call,28.3.10 12:56,28.3.10 12:57,FL,Customer 2604,iPhone,Product Assistance,NancyCase 3106,Inbound Call,28.3.10 14:36,28.3.10 14:37,FL,Customer 2605,iPhone,Referred to Servicer,WilCase 3107,Inbound Call,11.3.10 10:59,11.3.10 11:00,FL,Customer 1340,MacBook Pro,Product Assistance,JochemCase 3108,Inbound Call,25.3.10 8:21,25.3.10 8:23,FL,Customer 2606,iPhone,Product Assistance,HenkCase 3109,Inbound Call,14.3.10 9:00,14.3.10 9:03,FL,Customer 2607,iPhone,Referred to Servicer,JohanCase 3110,Inbound Email,24.3.10 11:45,26.3.10 7:16,FL,Customer 2608,MacBook Pro,Product Assistance,MariskaCase 3110,Email Outbound,26.3.10 7:17,26.3.10 7:33,FL,Customer 2608,MacBook Pro,Product Assistance,MariskaCase 3110,Handle Case,26.3.10 7:33,26.3.10 7:33,FL,Customer 2608,MacBook Pro,Product Assistance,MariskaCase 3111,Inbound Call,11.3.10 15:26,11.3.10 15:28,FL,Customer 2609,iPhone,Referred to Servicer,WilCase 3112,Inbound Call,19.3.10 9:10,19.3.10 9:11,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 3113,Inbound Call,11.3.10 9:53,11.3.10 9:55,FL,Customer 3,iPhone,Product Assistance,MichaelCase 3114,Inbound Call,23.3.10 9:11,23.3.10 9:13,FL,Customer 3,iPhone,Product Assistance,ErikCase 3115,Handle Email,28.3.10 6:23,28.3.10 6:28,FL,Customer 2610,iPhone,Product Assistance,SamuilCase 3115,Inbound Call,28.3.10 15:38,28.3.10 15:48,FL,Customer 2610,iPhone,Product Assistance,ChristianCase 3115,Inbound Call,28.3.10 16:40,28.3.10 16:42,FL,Customer 2610,iPhone,Product Assistance,NancyCase 3116,Inbound Call,18.3.10 16:23,18.3.10 16:24,FL,Customer 2611,MacBook Pro,Referred to Servicer,ChristianCase 3116,Inbound Call,18.3.10 16:26,18.3.10 16:29,FL,Customer 2611,MacBook Pro,Referred to Servicer,ChristianCase 3116,Inbound Call,18.3.10 16:30,18.3.10 16:37,BL,Customer 2611,MacBook Pro,Referred to Servicer,SteveCase 3116,Inbound Call,18.3.10 16:48,18.3.10 16:52,BL,Customer 2611,MacBook Pro,Referred to Servicer,SteveCase 3117,Inbound Call,18.3.10 15:23,18.3.10 15:26,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3117,Call Outbound,19.3.10 14:06,19.3.10 14:07,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3117,Call Outbound,20.3.10 14:12,20.3.10 14:13,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3117,Call Outbound,20.3.10 14:28,20.3.10 14:29,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3117,Call Outbound,21.3.10 14:08,21.3.10 14:09,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3117,Call Outbound,27.3.10 12:43,27.3.10 12:45,FL,Customer 2612,iPhone,Product Assistance,NancyCase 3118,Inbound Call,28.3.10 11:16,28.3.10 11:18,FL,Customer 2613,iPhone,Referred to Servicer,MichaelCase 3119,Inbound Call,12.3.10 14:51,12.3.10 14:53,FL,Customer 2614,MacBook Pro,Referred to Servicer,WilCase 3120,Inbound Call,5.3.10 10:23,5.3.10 10:28,FL,Customer 2615,MacBook Pro,Referred to Servicer,AnneCase 3120,Handle Case,6.3.10 6:26,6.3.10 6:28,BL,Customer 2615,MacBook Pro,Referred to Servicer,MathiasCase 3120,Call Outbound,6.3.10 10:54,6.3.10 10:55,FL,Customer 2615,MacBook Pro,Referred to Servicer,AnneCase 3120,Handle Case,7.3.10 6:58,7.3.10 7:04,BL,Customer 2615,MacBook Pro,Referred to Servicer,MathiasCase 3120,Handle Case,12.3.10 7:44,12.3.10 7:47,BL,Customer 2615,MacBook Pro,Referred to Servicer,MathiasCase 3120,Inbound Call,12.3.10 10:20,12.3.10 10:20,FL,Customer 2615,MacBook Pro,Referred to Servicer,WilCase 3120,Inbound Call,13.3.10 9:04,13.3.10 9:08,FL,Customer 2615,MacBook Pro,Referred to Servicer,AnneCase 3120,Handle Case,14.3.10 6:46,14.3.10 6:48,BL,Customer 2615,MacBook Pro,Referred to Servicer,MathiasCase 3120,Inbound Call,14.3.10 9:16,14.3.10 9:17,FL,Customer 2615,MacBook Pro,Referred to Servicer,AnneCase 3120,Call Outbound,14.3.10 10:56,14.3.10 10:57,FL,Customer 2615,MacBook Pro,Referred to Servicer,AnneCase 3121,Inbound Call,14.3.10 16:32,14.3.10 16:35,FL,Customer 2616,iPhone,Product Assistance,ChristianCase 3121,Inbound Call,15.3.10 12:20,15.3.10 12:25,FL,Customer 2616,iPhone,Product Assistance,SusiCase 3121,Inbound Call,25.3.10 15:58,25.3.10 16:17,FL,Customer 2616,iPhone,Product Assistance,TonCase 3122,Inbound Call,13.3.10 9:06,13.3.10 9:09,FL,Customer 2617,iPhone,Referred to Servicer,RichardCase 3123,Inbound Call,8.3.10 9:29,8.3.10 9:30,FL,Customer 2618,iPhone,Referred to Servicer,WilCase 3124,Inbound Email,3.3.10 15:20,6.3.10 10:57,FL,Customer 2619,iPhone,Product Assistance,MaryCase 3124,Email Outbound,6.3.10 10:58,6.3.10 11:01,FL,Customer 2619,iPhone,Product Assistance,MaryCase 3124,Handle Email,6.3.10 11:02,6.3.10 11:02,FL,Customer 2619,iPhone,Product Assistance,MaryCase 3125,Inbound Email,21.3.10 20:44,22.3.10 14:59,FL,Customer 2620,iPhone,Product Assistance,MaryCase 3125,Email Outbound,22.3.10 15:00,22.3.10 15:01,FL,Customer 2620,iPhone,Product Assistance,MaryCase 3125,Email Outbound,22.3.10 15:01,22.3.10 15:05,FL,Customer 2620,iPhone,Product Assistance,MaryCase 3126,Inbound Call,11.3.10 17:07,11.3.10 17:09,FL,Customer 2621,iPhone,Referred to Servicer,ChristianCase 3127,Inbound Call,8.3.10 8:27,8.3.10 8:39,FL,Customer 2622,iPhone,Referred to Servicer,ErikCase 3128,Inbound Call,12.3.10 14:56,12.3.10 14:58,FL,Customer 2623,MacBook Pro,Product Assistance,NancyCase 3129,Inbound Call,28.3.10 9:17,28.3.10 9:24,FL,Customer 2624,MacBook Pro,Product Assistance,KennyCase 3130,Inbound Call,12.3.10 6:54,12.3.10 6:57,FL,Customer 2625,iPhone,Referred to Servicer,RichardCase 3130,Inbound Call,12.3.10 8:05,12.3.10 8:08,FL,Customer 2625,iPhone,Referred to Servicer,SusiCase 3131,Inbound Call,14.3.10 17:54,14.3.10 17:59,FL,Customer 2626,MacBook Pro,Product Assistance,ClarkCase 3132,Inbound Call,21.3.10 13:31,21.3.10 13:33,FL,Customer 2627,iPhone,Referred to Servicer,ChristianCase 3133,Inbound Call,11.3.10 15:31,11.3.10 15:33,FL,Customer 2628,iPhone,Product Assistance,WilCase 3134,Inbound Call,16.3.10 9:48,16.3.10 9:59,FL,Customer 2629,iPhone,Referred to Servicer,FredCase 3135,Inbound Call,12.3.10 16:31,12.3.10 16:32,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 3136,Inbound Call,14.3.10 13:07,14.3.10 13:12,FL,Customer 2630,iPhone,Referred to Servicer,NancyCase 3137,Inbound Call,28.3.10 13:05,28.3.10 13:07,FL,Customer 2631,iPhone,Product Assistance,WilCase 3137,Inbound Call,28.3.10 17:33,28.3.10 17:51,FL,Customer 2631,iPhone,Product Assistance,SteffiCase 3138,Inbound Email,25.3.10 7:29,26.3.10 11:04,FL,Customer 2632,iPhone,Product Assistance,SteffiCase 3138,Email Outbound,26.3.10 11:06,26.3.10 11:07,FL,Customer 2632,iPhone,Product Assistance,SteffiCase 3138,Email Outbound,26.3.10 11:07,26.3.10 11:08,FL,Customer 2632,iPhone,Product Assistance,SteffiCase 3138,Inbound Email,28.3.10 13:23,29.3.10 7:42,FL,Customer 2632,iPhone,Product Assistance,MariskaCase 3138,Email Outbound,29.3.10 7:43,29.3.10 7:52,FL,Customer 2632,iPhone,Product Assistance,MariskaCase 3138,Email Outbound,29.3.10 7:52,29.3.10 7:54,FL,Customer 2632,iPhone,Product Assistance,MariskaCase 3139,Inbound Call,8.3.10 10:00,8.3.10 10:05,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3139,Handle Case,14.3.10 13:00,14.3.10 13:01,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3140,Inbound Call,27.3.10 10:24,27.3.10 10:32,FL,Customer 2633,MacBook Pro,Referred to Servicer,ElenaCase 3140,Handle Case,27.3.10 10:32,27.3.10 10:33,FL,Customer 2633,MacBook Pro,Referred to Servicer,ElenaCase 3141,Inbound Call,5.3.10 12:11,5.3.10 12:13,FL,Customer 2634,MacBook Pro,Referred to Servicer,AnneCase 3141,Inbound Call,5.3.10 12:19,5.3.10 12:20,FL,Customer 2634,MacBook Pro,Referred to Servicer,MajaCase 3141,Inbound Call,18.4.10 16:43,18.4.10 16:50,FL,Customer 2634,MacBook Pro,Referred to Servicer,TonCase 3141,Inbound Call,19.4.10 17:02,19.4.10 17:14,FL,Customer 2634,MacBook Pro,Referred to Servicer,TonCase 3141,Handle Case,22.4.10 7:03,22.4.10 7:04,BL,Customer 2634,MacBook Pro,Referred to Servicer,MathiasCase 3142,Inbound Call,13.3.10 12:46,13.3.10 13:18,FL,Customer 2635,MacBook Pro,Product Assistance,ElenaCase 3143,Inbound Call,22.3.10 15:34,22.3.10 15:42,FL,Customer 2636,iPhone,Referred to Servicer,SteffiCase 3143,Inbound Call,28.3.10 9:35,28.3.10 9:36,FL,Customer 2636,iPhone,Referred to Servicer,JohanCase 3144,Inbound Email,25.3.10 21:11,26.3.10 10:30,FL,Customer 2637,iPhone,Referred to Servicer,SusiCase 3144,Handle Email,26.3.10 10:30,26.3.10 10:35,FL,Customer 2637,iPhone,Referred to Servicer,SusiCase 3144,Email Outbound,26.3.10 10:35,26.3.10 10:35,FL,Customer 2637,iPhone,Referred to Servicer,SusiCase 3145,Inbound Call,11.3.10 12:41,11.3.10 12:43,FL,Customer 2638,MacBook Pro,Referred to Servicer,IrenaCase 3146,Inbound Call,6.3.10 9:08,6.3.10 9:09,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 3147,Inbound Call,27.3.10 9:19,27.3.10 9:20,FL,Customer 2639,iPhone,Referred to Servicer,ErikCase 3147,Inbound Call,28.3.10 9:50,28.3.10 9:52,FL,Customer 2639,iPhone,Referred to Servicer,SamuilCase 3148,Inbound Call,13.3.10 10:01,13.3.10 10:02,FL,Customer 2640,iPhone,Product Assistance,HenkCase 3148,Inbound Call,13.3.10 15:55,13.3.10 15:56,BL,Customer 2640,iPhone,Product Assistance,SteveCase 3149,Call Outbound,3.4.10 12:32,3.4.10 12:32,FL,Customer 2641,iPhone,Product Assistance,JochemCase 3149,Call Outbound,3.4.10 12:35,3.4.10 12:37,FL,Customer 2641,iPhone,Product Assistance,JochemCase 3150,Inbound Call,14.3.10 10:13,14.3.10 10:17,FL,Customer 3,iPhone,Product Assistance,HelenCase 3151,Inbound Call,19.3.10 10:59,19.3.10 11:02,FL,Customer 2642,iPhone,Referred to Servicer,MichaelCase 3152,Inbound Email,28.3.10 17:25,1.4.10 11:46,FL,Customer 2643,iPhone,Product Assistance,SteffiCase 3152,Email Outbound,1.4.10 11:51,1.4.10 12:05,FL,Customer 2643,iPhone,Product Assistance,SteffiCase 3152,Handle Email,1.4.10 12:05,1.4.10 12:05,FL,Customer 2643,iPhone,Product Assistance,SteffiCase 3153,Inbound Email,6.3.10 8:37,7.3.10 14:05,FL,Customer 2644,MacBook Pro,Product Assistance,MaryCase 3153,Email Outbound,7.3.10 14:06,7.3.10 14:09,FL,Customer 2644,MacBook Pro,Product Assistance,MaryCase 3153,Handle Email,7.3.10 14:09,7.3.10 14:09,FL,Customer 2644,MacBook Pro,Product Assistance,MaryCase 3154,Inbound Call,5.3.10 11:57,5.3.10 12:00,FL,Customer 2645,iPhone,Product Assistance,IrenaCase 3155,Inbound Call,19.3.10 12:53,19.3.10 12:55,FL,Customer 2646,iPhone,Product Assistance,MajaCase 3156,Inbound Call,21.3.10 8:19,21.3.10 8:19,FL,Customer 2647,MacBook Pro,Referred to Servicer,JohanCase 3156,Inbound Call,21.3.10 14:12,21.3.10 14:29,FL,Customer 2647,MacBook Pro,Referred to Servicer,BarbaraCase 3156,Inbound Call,21.3.10 14:49,21.3.10 14:49,FL,Customer 2647,MacBook Pro,Referred to Servicer,MoniqueCase 3157,Inbound Email,13.3.10 14:23,15.3.10 10:54,FL,Customer 2648,MacBook Pro,Product Assistance,HenkCase 3157,Inbound Email,15.3.10 10:59,15.3.10 10:59,FL,Customer 2648,MacBook Pro,Product Assistance,HenkCase 3157,Call Outbound,15.3.10 10:59,15.3.10 10:59,FL,Customer 2648,MacBook Pro,Product Assistance,HenkCase 3157,Handle Email,15.3.10 11:00,15.3.10 11:00,FL,Customer 2648,MacBook Pro,Product Assistance,HenkCase 3157,Handle Email,18.3.10 14:06,18.3.10 14:19,FL,Customer 2648,MacBook Pro,Product Assistance,SteffiCase 3157,Call Outbound,18.3.10 14:21,18.3.10 14:22,FL,Customer 2648,MacBook Pro,Product Assistance,SteffiCase 3157,Handle Email,20.3.10 12:12,20.3.10 12:12,FL,Customer 2648,MacBook Pro,Product Assistance,MaryCase 3158,Inbound Call,19.3.10 12:02,19.3.10 12:03,FL,Customer 2649,MacBook Pro,Product Assistance,WilCase 3158,Inbound Call,19.3.10 12:05,19.3.10 12:05,FL,Customer 2649,MacBook Pro,Product Assistance,WilCase 3159,Inbound Call,21.3.10 11:42,21.3.10 11:47,FL,Customer 2650,iPhone,Referred to Servicer,ElenaCase 3160,Inbound Email,25.3.10 20:03,26.3.10 13:29,FL,Customer 2651,iPhone,Referred to Servicer,SamuilCase 3160,Email Outbound,26.3.10 13:32,26.3.10 13:33,FL,Customer 2651,iPhone,Referred to Servicer,SamuilCase 3160,Handle Email,26.3.10 13:33,26.3.10 13:33,FL,Customer 2651,iPhone,Referred to Servicer,SamuilCase 3160,Inbound Call,26.3.10 15:04,26.3.10 15:06,FL,Customer 2651,iPhone,Referred to Servicer,WilCase 3161,Handle Email,26.3.10 10:43,26.3.10 10:43,FL,Customer 2652,iPhone,Product Assistance,SusiCase 3161,Call Outbound,27.3.10 12:44,27.3.10 12:44,FL,Customer 2652,iPhone,Product Assistance,SusiCase 3162,Inbound Call,7.3.10 11:25,7.3.10 11:26,FL,Customer 2653,MacBook Pro,Referred to Servicer,WilCase 3163,Inbound Call,30.3.10 15:09,30.3.10 15:11,FL,Customer 2654,MacBook Pro,Referred to Servicer,AnneCase 3164,Inbound Call,21.3.10 8:24,21.3.10 8:28,FL,Customer 2655,iPhone,Referred to Servicer,JohanCase 3165,Inbound Call,12.3.10 16:10,12.3.10 16:13,FL,Customer 2656,MacBook Pro,Product Assistance,SteffiCase 3166,Inbound Call,21.3.10 18:01,21.3.10 18:08,FL,Customer 2657,iPhone,Product Assistance,BarbaraCase 3166,Handle Case,22.3.10 15:15,22.3.10 15:15,FL,Customer 2657,iPhone,Product Assistance,BarbaraCase 3167,Inbound Call,4.3.10 13:42,4.3.10 13:43,FL,Customer 2658,iPhone,Referred to Servicer,ChristianCase 3168,Handle Email,7.3.10 7:03,7.3.10 7:03,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 3169,Inbound Call,19.3.10 13:23,19.3.10 13:35,FL,Customer 2659,iPhone,Referred to Servicer,ElenaCase 3170,Handle Email,8.3.10 7:05,8.3.10 7:05,FL,Customer 283,iPhone,Product Assistance,RichardCase 3170,Handle Email,8.3.10 7:06,8.3.10 7:06,FL,Customer 283,iPhone,Product Assistance,RichardCase 3171,Inbound Call,6.3.10 17:57,6.3.10 18:07,FL,Customer 2660,iPhone,Product Assistance,NancyCase 3172,Inbound Email,16.3.10 2:11,18.3.10 14:38,FL,Customer 2661,MacBook Pro,Product Assistance,WilCase 3172,Handle Email,18.3.10 14:38,18.3.10 14:43,FL,Customer 2661,MacBook Pro,Product Assistance,WilCase 3172,Email Outbound,18.3.10 14:43,18.3.10 14:44,FL,Customer 2661,MacBook Pro,Product Assistance,WilCase 3173,Inbound Call,21.3.10 15:34,21.3.10 15:34,FL,Customer 3,iPhone,Product Assistance,ClarkCase 3174,Inbound Call,5.3.10 11:02,5.3.10 11:10,FL,Customer 3,iPhone,Referred to Servicer,RichardCase 3175,Inbound Call,4.3.10 13:16,4.3.10 13:21,FL,Customer 2662,MacBook Pro,Referred to Servicer,HaroldCase 3175,Handle Case,18.3.10 14:33,18.3.10 14:33,FL,Customer 2662,MacBook Pro,Referred to Servicer,HaroldCase 3175,Inbound Call,28.3.10 13:15,28.3.10 13:19,FL,Customer 2662,MacBook Pro,Referred to Servicer,MichaelCase 3175,Inbound Call,2.4.10 8:39,2.4.10 8:41,FL,Customer 2662,MacBook Pro,Referred to Servicer,ErikCase 3176,Inbound Call,13.3.10 18:07,13.3.10 18:08,FL,Customer 2663,iPhone,Product Assistance,MoniqueCase 3177,Inbound Call,25.3.10 17:55,25.3.10 17:56,FL,Customer 3,iPhone,Product Assistance,ClarkCase 3178,Inbound Email,22.3.10 10:20,25.3.10 10:52,FL,Customer 2664,MacBook Pro,Product Assistance,MaryCase 3178,Email Outbound,25.3.10 10:53,25.3.10 10:55,FL,Customer 2664,MacBook Pro,Product Assistance,MaryCase 3178,Handle Email,25.3.10 10:55,25.3.10 10:55,FL,Customer 2664,MacBook Pro,Product Assistance,MaryCase 3179,Inbound Call,12.3.10 12:44,12.3.10 12:46,FL,Customer 2665,iPhone,Product Assistance,BarbaraCase 3180,Inbound Call,4.3.10 8:20,4.3.10 8:22,FL,Customer 2666,iPhone,Referred to Servicer,IrenaCase 3181,Inbound Call,29.3.10 15:35,29.3.10 15:41,FL,Customer 2667,iPhone,Referred to Servicer,NancyCase 3182,Inbound Call,28.3.10 9:44,28.3.10 9:45,FL,Customer 2668,iPhone,Product Assistance,KarenCase 3183,Inbound Call,15.3.10 8:39,15.3.10 8:40,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 3184,Inbound Call,4.3.10 8:48,4.3.10 8:52,FL,Customer 2669,MacBook Pro,Referred to Servicer,JohanCase 3184,Call Outbound,12.3.10 12:29,12.3.10 12:32,FL,Customer 2669,MacBook Pro,Referred to Servicer,JohanCase 3184,Call Outbound,13.3.10 11:35,13.3.10 11:35,FL,Customer 2669,MacBook Pro,Referred to Servicer,JohanCase 3184,Call Outbound,14.3.10 12:45,14.3.10 12:46,FL,Customer 2669,MacBook Pro,Referred to Servicer,JohanCase 3185,Inbound Call,5.3.10 9:44,5.3.10 9:55,FL,Customer 2670,MacBook Pro,Referred to Servicer,SteffiCase 3186,Inbound Call,5.3.10 10:42,5.3.10 10:42,FL,Customer 2671,iPhone,Product Assistance,RichardCase 3187,Inbound Call,27.3.10 9:36,27.3.10 9:42,FL,Customer 2672,iPhone,Referred to Servicer,SteffiCase 3187,Inbound Call,27.3.10 15:08,27.3.10 15:44,FL,Customer 2672,iPhone,Referred to Servicer,MoniqueCase 3187,Inbound Call,27.3.10 17:27,27.3.10 17:29,FL,Customer 2672,iPhone,Referred to Servicer,MoniqueCase 3187,Call Outbound,28.3.10 15:28,28.3.10 15:45,FL,Customer 2672,iPhone,Referred to Servicer,MoniqueCase 3187,Handle Case,29.3.10 16:26,29.3.10 16:31,FL,Customer 2672,iPhone,Referred to Servicer,MoniqueCase 3187,Handle Case,1.4.10 6:59,1.4.10 6:59,FL,Customer 2672,iPhone,Referred to Servicer,RossCase 3187,Inbound Call,8.4.10 14:30,8.4.10 14:40,FL,Customer 2672,iPhone,Referred to Servicer,WilCase 3188,Inbound Email,3.3.10 17:00,5.3.10 13:50,FL,Customer 2673,MacBook Pro,Product Assistance,JochemCase 3188,Email Outbound,5.3.10 13:53,5.3.10 13:55,FL,Customer 2673,MacBook Pro,Product Assistance,JochemCase 3188,Handle Email,5.3.10 13:55,5.3.10 13:55,FL,Customer 2673,MacBook Pro,Product Assistance,JochemCase 3189,Inbound Call,6.3.10 11:29,6.3.10 11:32,FL,Customer 2674,iPhone,Product Assistance,RichardCase 3190,Inbound Call,4.3.10 13:13,4.3.10 13:24,FL,Customer 2675,iPhone,Product Assistance,ClarkCase 3191,Inbound Email,6.3.10 18:19,8.3.10 10:26,FL,Customer 1883,MacBook Pro,Product Assistance,MaryCase 3191,Email Outbound,8.3.10 10:27,8.3.10 10:29,FL,Customer 1883,MacBook Pro,Product Assistance,MaryCase 3191,Handle Email,8.3.10 10:30,8.3.10 10:30,FL,Customer 1883,MacBook Pro,Product Assistance,MaryCase 3192,Inbound Call,19.3.10 15:14,19.3.10 15:17,FL,Customer 2676,MacBook Pro,Product Assistance,ChristianCase 3193,Inbound Call,30.3.10 8:44,30.3.10 8:54,FL,Customer 2677,iPhone,Product Assistance,MaryCase 3193,Inbound Call,1.4.10 8:34,1.4.10 8:55,FL,Customer 2677,iPhone,Product Assistance,KennyCase 3193,Handle Case,1.4.10 11:59,1.4.10 12:01,FL,Customer 2677,iPhone,Product Assistance,HaroldCase 3193,Handle Case,1.4.10 13:30,1.4.10 13:31,FL,Customer 2677,iPhone,Product Assistance,DavidCase 3193,Call Outbound,18.4.10 14:19,18.4.10 14:22,FL,Customer 2677,iPhone,Product Assistance,KarenCase 3193,Call Outbound,24.4.10 14:08,24.4.10 14:11,FL,Customer 2677,iPhone,Product Assistance,KarenCase 3193,Call Outbound,29.4.10 16:04,29.4.10 16:06,FL,Customer 2677,iPhone,Product Assistance,KarenCase 3193,Call Outbound,30.4.10 12:04,30.4.10 12:06,FL,Customer 2677,iPhone,Product Assistance,KarenCase 3194,Inbound Call,11.3.10 11:59,11.3.10 12:03,FL,Customer 2678,MacBook Pro,Referred to Servicer,RichardCase 3194,Handle Case,12.3.10 9:16,12.3.10 9:17,BL,Customer 2678,MacBook Pro,Referred to Servicer,MathiasCase 3195,Inbound Call,5.3.10 11:28,5.3.10 11:28,FL,Customer 2679,MacBook Pro,Product Assistance,KarenCase 3196,Inbound Email,27.3.10 18:52,28.3.10 14:52,FL,Customer 2680,MacBook Pro,Product Assistance,SteffiCase 3196,Email Outbound,28.3.10 14:58,28.3.10 15:08,FL,Customer 2680,MacBook Pro,Product Assistance,SteffiCase 3196,Handle Email,28.3.10 15:08,28.3.10 15:08,FL,Customer 2680,MacBook Pro,Product Assistance,SteffiCase 3196,Inbound Call,28.3.10 17:47,28.3.10 17:50,FL,Customer 2680,MacBook Pro,Product Assistance,AnneCase 3196,Call Outbound,29.3.10 12:32,29.3.10 12:35,FL,Customer 2680,MacBook Pro,Product Assistance,AnneCase 3196,Handle Case,29.3.10 14:09,29.3.10 14:11,FL,Customer 2680,MacBook Pro,Product Assistance,HaroldCase 3196,Handle Case,1.4.10 12:04,1.4.10 12:05,FL,Customer 2680,MacBook Pro,Product Assistance,DavidCase 3196,Call Outbound,18.4.10 13:32,18.4.10 13:33,FL,Customer 2680,MacBook Pro,Product Assistance,KarenCase 3196,Handle Case,18.4.10 13:48,18.4.10 13:49,FL,Customer 2680,MacBook Pro,Product Assistance,KarenCase 3196,Call Outbound,24.4.10 13:37,24.4.10 13:40,FL,Customer 2680,MacBook Pro,Product Assistance,KarenCase 3197,Inbound Call,25.3.10 18:02,25.3.10 18:07,FL,Customer 2681,MacBook Pro,Product Assistance,ClarkCase 3197,Inbound Call,26.3.10 13:39,26.3.10 13:41,FL,Customer 2681,MacBook Pro,Product Assistance,MichaelCase 3197,Call Outbound,28.3.10 11:30,28.3.10 11:32,FL,Customer 2681,MacBook Pro,Product Assistance,MichaelCase 3197,Inbound Call,29.3.10 11:04,29.3.10 11:08,FL,Customer 2681,MacBook Pro,Product Assistance,AnneCase 3197,Inbound Call,29.3.10 11:20,29.3.10 11:41,FL,Customer 2681,MacBook Pro,Product Assistance,RichardCase 3198,Inbound Call,15.3.10 8:28,15.3.10 8:29,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 3199,Call Outbound,21.3.10 11:37,21.3.10 11:37,FL,Customer 2682,MacBook Pro,Product Assistance,JochemCase 3199,Call Outbound,21.3.10 11:40,21.3.10 11:40,FL,Customer 2682,MacBook Pro,Product Assistance,JochemCase 3200,Inbound Call,26.3.10 15:52,26.3.10 15:53,FL,Customer 3,iPhone,Product Assistance,ChristianCase 3201,Inbound Email,8.3.10 7:44,8.3.10 12:22,FL,Customer 2683,iPhone,Product Assistance,RichardCase 3201,Email Outbound,8.3.10 12:30,8.3.10 12:38,FL,Customer 2683,iPhone,Product Assistance,RichardCase 3201,Email Outbound,8.3.10 12:38,8.3.10 12:39,FL,Customer 2683,iPhone,Product Assistance,RichardCase 3202,Inbound Call,11.3.10 10:15,11.3.10 10:16,FL,Customer 2684,iPhone,Product Assistance,KarenCase 3202,Inbound Call,11.3.10 14:57,11.3.10 14:57,FL,Customer 2684,iPhone,Product Assistance,KarenCase 3203,Inbound Call,6.3.10 10:55,6.3.10 10:56,FL,Customer 2685,MacBook Pro,Referred to Servicer,HenkCase 3203,Inbound Call,15.4.10 7:18,15.4.10 7:22,FL,Customer 2685,MacBook Pro,Referred to Servicer,PatrickCase 3203,Inbound Call,15.4.10 7:27,15.4.10 7:31,FL,Customer 2685,MacBook Pro,Referred to Servicer,HenkCase 3203,Inbound Call,16.4.10 11:33,16.4.10 11:34,FL,Customer 2685,MacBook Pro,Referred to Servicer,PatrickCase 3204,Inbound Email,9.3.10 19:36,11.3.10 14:42,FL,Customer 2055,iPhone,Product Assistance,MaryCase 3204,Email Outbound,11.3.10 14:43,11.3.10 14:44,FL,Customer 2055,iPhone,Product Assistance,MaryCase 3204,Handle Email,11.3.10 14:44,11.3.10 14:44,FL,Customer 2055,iPhone,Product Assistance,MaryCase 3205,Inbound Email,24.3.10 11:45,25.3.10 14:52,FL,Customer 2686,MacBook Pro,Product Assistance,JochemCase 3205,Email Outbound,25.3.10 14:53,25.3.10 14:54,FL,Customer 2686,MacBook Pro,Product Assistance,JochemCase 3205,Handle Email,25.3.10 14:54,25.3.10 14:54,FL,Customer 2686,MacBook Pro,Product Assistance,JochemCase 3206,Inbound Email,8.3.10 15:13,11.3.10 11:42,FL,Customer 2687,iPhone,Product Assistance,MaryCase 3206,Email Outbound,11.3.10 11:43,11.3.10 11:48,FL,Customer 2687,iPhone,Product Assistance,MaryCase 3206,Handle Email,11.3.10 11:49,11.3.10 12:40,FL,Customer 2687,iPhone,Product Assistance,MaryCase 3206,Email Outbound,11.3.10 12:41,11.3.10 12:41,FL,Customer 2687,iPhone,Product Assistance,MaryCase 3207,Inbound Call,26.3.10 16:44,26.3.10 16:46,FL,Customer 2688,iPhone,Product Assistance,JochemCase 3208,Inbound Call,11.3.10 13:59,11.3.10 14:04,FL,Customer 2689,MacBook Pro,Referred to Servicer,ClarkCase 3208,Inbound Call,11.3.10 14:55,11.3.10 15:03,FL,Customer 2689,MacBook Pro,Referred to Servicer,ChristianCase 3209,Inbound Call,6.3.10 7:23,6.3.10 7:25,FL,Customer 2690,iPhone,Referred to Servicer,RichardCase 3210,Inbound Call,22.3.10 10:08,22.3.10 10:10,FL,Customer 2691,iPhone,Referred to Servicer,IrenaCase 3211,Inbound Call,26.3.10 10:40,26.3.10 10:45,FL,Customer 2692,iPhone,Referred to Servicer,ElenaCase 3212,Inbound Email,14.3.10 17:12,18.3.10 8:44,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Inbound Email,18.3.10 8:52,18.3.10 8:52,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Email Outbound,18.3.10 8:52,18.3.10 8:55,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,18.3.10 9:13,18.3.10 9:13,FL,Customer 2693,iPhone,Product Assistance,RossCase 3212,Handle Case,18.3.10 9:20,18.3.10 9:21,FL,Customer 2693,iPhone,Product Assistance,RossCase 3212,Handle Case,20.3.10 13:55,20.3.10 14:01,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,20.3.10 14:06,20.3.10 14:06,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,22.3.10 8:34,22.3.10 8:35,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Email Outbound,22.3.10 8:42,22.3.10 8:42,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,22.3.10 8:43,22.3.10 10:42,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,17.4.10 13:30,17.4.10 13:37,FL,Customer 2693,iPhone,Product Assistance,RossCase 3212,Email Outbound,17.4.10 13:47,17.4.10 13:54,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3212,Handle Case,17.4.10 13:54,17.4.10 13:54,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3213,Inbound Call,12.3.10 11:18,12.3.10 11:20,FL,Customer 2694,MacBook Pro,Product Assistance,JohanCase 3214,Inbound Call,19.3.10 15:19,19.3.10 15:23,FL,Customer 2695,MacBook Pro,Referred to Servicer,HaroldCase 3215,Inbound Email,11.3.10 19:33,13.3.10 12:21,FL,Customer 2696,MacBook Pro,Product Assistance,MaryCase 3215,Handle Case,13.3.10 12:21,13.3.10 12:22,FL,Customer 2696,MacBook Pro,Product Assistance,MaryCase 3215,Email Outbound,13.3.10 12:22,13.3.10 12:23,FL,Customer 2696,MacBook Pro,Product Assistance,MaryCase 3216,Inbound Call,4.3.10 13:10,4.3.10 13:12,FL,Customer 2697,iPhone,Product Assistance,MajaCase 3217,Inbound Call,29.3.10 15:12,29.3.10 15:15,FL,Customer 2698,iPhone,Product Assistance,NancyCase 3218,Inbound Call,19.3.10 12:01,19.3.10 12:07,FL,Customer 2699,iPhone,Product Assistance,SusiCase 3219,Inbound Call,18.3.10 9:49,18.3.10 9:50,FL,Customer 2700,iPhone,Referred to Servicer,WilCase 3219,Inbound Call,17.4.10 15:34,17.4.10 15:34,FL,Customer 2700,iPhone,Referred to Servicer,HaroldCase 3220,Inbound Call,22.3.10 7:27,22.3.10 7:29,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 3221,Inbound Call,7.3.10 10:37,7.3.10 10:49,FL,Customer 3,iPhone,Product Assistance,AnneCase 3221,Handle Case,7.3.10 10:49,7.3.10 10:49,FL,Customer 3,iPhone,Product Assistance,AnneCase 3222,Inbound Call,25.3.10 13:23,25.3.10 13:25,FL,Customer 2701,MacBook Pro,Referred to Servicer,WilCase 3222,Inbound Call,25.3.10 13:51,25.3.10 13:52,FL,Customer 2701,MacBook Pro,Referred to Servicer,MoniqueCase 3223,Inbound Call,20.3.10 17:38,20.3.10 17:39,FL,Customer 3,iPhone,Product Assistance,BarbaraCase 3224,Inbound Call,12.3.10 11:37,12.3.10 11:38,FL,Customer 2702,iPhone,Product Assistance,WilCase 3225,Inbound Call,18.3.10 9:19,18.3.10 9:27,FL,Customer 2703,MacBook Pro,Referred to Servicer,ErikCase 3226,Inbound Call,7.3.10 9:25,7.3.10 9:27,FL,Customer 1342,iPhone,Product Assistance,WilCase 3226,Inbound Call,7.3.10 9:51,7.3.10 10:03,FL,Customer 1342,iPhone,Product Assistance,TonCase 3227,Handle Email,11.3.10 11:34,11.3.10 11:36,FL,Customer 2704,iPhone,Product Assistance,JochemCase 3227,Inbound Call,12.3.10 10:32,12.3.10 10:34,FL,Customer 2704,iPhone,Product Assistance,TonCase 3228,Inbound Call,15.3.10 15:00,15.3.10 15:02,FL,Customer 2705,iPhone,Product Assistance,WilCase 3228,Handle Case,15.3.10 15:26,15.3.10 15:34,FL,Customer 2705,iPhone,Product Assistance,HaroldCase 3228,Handle Case,18.3.10 15:27,18.3.10 15:27,FL,Customer 2705,iPhone,Product Assistance,DavidCase 3228,Call Outbound,9.4.10 10:28,9.4.10 10:30,FL,Customer 2705,iPhone,Product Assistance,KarenCase 3228,Call Outbound,11.4.10 11:33,11.4.10 11:44,FL,Customer 2705,iPhone,Product Assistance,KarenCase 3229,Inbound Call,26.3.10 10:47,26.3.10 10:51,FL,Customer 2706,iPhone,Referred to Servicer,JohanCase 3230,Inbound Call,12.3.10 13:55,12.3.10 14:00,FL,Customer 2707,iPhone,Product Assistance,TonCase 3231,Inbound Email,19.3.10 9:11,21.3.10 10:40,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Call Outbound,21.3.10 10:42,21.3.10 10:49,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Handle Email,21.3.10 10:49,21.3.10 10:49,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Handle Case,21.3.10 14:49,21.3.10 14:50,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Call Outbound,22.3.10 13:26,22.3.10 13:29,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Email Outbound,22.3.10 13:29,22.3.10 13:30,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3231,Call Outbound,25.3.10 13:26,25.3.10 13:29,FL,Customer 2708,MacBook Pro,Product Assistance,JochemCase 3232,Inbound Call,23.3.10 9:36,23.3.10 9:37,FL,Customer 2709,iPhone,Product Assistance,HenkCase 3233,Inbound Call,27.3.10 14:08,27.3.10 14:10,FL,Customer 2710,MacBook Pro,Product Assistance,WilCase 3234,Inbound Call,22.3.10 7:21,22.3.10 7:24,FL,Customer 2711,MacBook Pro,Referred to Servicer,ErikCase 3235,Inbound Call,11.3.10 17:02,11.3.10 17:04,FL,Customer 2712,iPhone,Referred to Servicer,KarenCase 3236,Inbound Call,16.3.10 12:48,16.3.10 12:50,FL,Customer 2713,MacBook Pro,Referred to Servicer,WilCase 3237,Inbound Call,7.3.10 15:35,7.3.10 15:40,BL,Customer 2714,iPhone,Referred to Servicer,SteveCase 3238,Inbound Call,4.3.10 10:21,4.3.10 10:22,FL,Customer 3,iPhone,Referred to Servicer,WilCase 3239,Inbound Call,4.3.10 11:19,4.3.10 11:23,FL,Customer 2715,iPhone,Product Assistance,MajaCase 3239,Inbound Call,4.3.10 12:06,4.3.10 12:07,FL,Customer 2715,iPhone,Product Assistance,ChristianCase 3240,Inbound Email,14.3.10 21:54,15.3.10 8:31,FL,Customer 2716,iPhone,Referred to Servicer,SusiCase 3240,Handle Email,15.3.10 8:31,15.3.10 8:37,FL,Customer 2716,iPhone,Referred to Servicer,SusiCase 3240,Email Outbound,15.3.10 8:37,15.3.10 8:37,FL,Customer 2716,iPhone,Referred to Servicer,SusiCase 3241,Inbound Email,6.3.10 12:45,7.3.10 15:48,FL,Customer 2717,iPhone,Product Assistance,MaryCase 3241,Handle Email,7.3.10 15:50,7.3.10 16:03,FL,Customer 2717,iPhone,Product Assistance,MaryCase 3241,Email Outbound,7.3.10 16:08,7.3.10 16:09,FL,Customer 2717,iPhone,Product Assistance,MaryCase 3241,Call Outbound,7.3.10 16:09,7.3.10 16:09,FL,Customer 2717,iPhone,Product Assistance,MaryCase 3242,Inbound Call,21.3.10 8:38,21.3.10 8:57,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Handle Case,21.3.10 9:25,21.3.10 9:26,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Call Outbound,21.3.10 12:21,21.3.10 12:32,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Handle Case,22.3.10 11:45,22.3.10 11:47,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Handle Case,22.3.10 12:31,22.3.10 12:33,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Handle Case,22.3.10 12:39,22.3.10 12:39,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Handle Case,25.3.10 12:34,25.3.10 12:35,FL,Customer 2718,iPhone,Product Assistance,RossCase 3242,Handle Case,25.3.10 12:36,25.3.10 12:37,FL,Customer 2718,iPhone,Product Assistance,RossCase 3242,Inbound Call,26.3.10 12:20,26.3.10 12:21,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3242,Inbound Call,26.3.10 12:23,26.3.10 12:23,FL,Customer 2718,iPhone,Product Assistance,RichardCase 3243,Inbound Email,7.3.10 20:06,11.3.10 10:32,FL,Customer 2719,iPhone,Product Assistance,JochemCase 3243,Call Outbound,11.3.10 10:33,11.3.10 10:37,FL,Customer 2719,iPhone,Product Assistance,JochemCase 3243,Email Outbound,11.3.10 10:37,11.3.10 10:45,FL,Customer 2719,iPhone,Product Assistance,JochemCase 3243,Handle Email,11.3.10 10:46,11.3.10 10:46,FL,Customer 2719,iPhone,Product Assistance,JochemCase 3244,Inbound Call,6.3.10 8:03,6.3.10 8:17,FL,Customer 2720,iPhone,Referred to Servicer,RichardCase 3245,Inbound Call,11.3.10 16:24,11.3.10 16:27,BL,Customer 2721,MacBook Pro,Referred to Servicer,SteveCase 3245,Handle Case,12.3.10 10:20,12.3.10 10:23,BL,Customer 2721,MacBook Pro,Referred to Servicer,MathiasCase 3245,Inbound Call,14.3.10 9:25,14.3.10 9:26,FL,Customer 2721,MacBook Pro,Referred to Servicer,HenkCase 3246,Inbound Call,13.3.10 7:39,13.3.10 7:40,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 3247,Inbound Call,28.3.10 13:48,28.3.10 13:56,FL,Customer 2722,iPhone,Referred to Servicer,TonCase 3248,Inbound Call,6.3.10 16:01,6.3.10 16:02,FL,Customer 3,iPhone,Product Assistance,ClarkCase 3249,Inbound Call,29.3.10 15:39,29.3.10 15:42,FL,Customer 2723,iPhone,Referred to Servicer,ClarkCase 3250,Inbound Call,7.3.10 17:19,7.3.10 17:26,BL,Customer 2724,MacBook Pro,Referred to Servicer,SteveCase 3250,Inbound Call,18.3.10 8:39,18.3.10 8:41,FL,Customer 2724,MacBook Pro,Referred to Servicer,KennyCase 3250,Handle Case,26.3.10 11:30,26.3.10 11:32,FL,Customer 2724,MacBook Pro,Referred to Servicer,KennyCase 3251,Inbound Call,29.3.10 16:33,29.3.10 16:35,FL,Customer 2725,iPhone,Product Assistance,AnneCase 3252,Inbound Call,14.3.10 11:03,14.3.10 11:11,FL,Customer 2726,iPhone,Product Assistance,HaroldCase 3252,Inbound Call,14.3.10 13:56,14.3.10 14:06,FL,Customer 2726,iPhone,Product Assistance,NancyCase 3252,Inbound Call,15.3.10 8:14,15.3.10 8:15,FL,Customer 2726,iPhone,Product Assistance,MajaCase 3253,Inbound Call,11.3.10 12:34,11.3.10 12:35,FL,Customer 2727,MacBook Pro,Referred to Servicer,MajaCase 3254,Inbound Call,14.3.10 16:48,14.3.10 16:52,FL,Customer 2728,iPhone,Referred to Servicer,KarenCase 3255,Inbound Call,4.3.10 16:59,4.3.10 17:01,FL,Customer 2729,MacBook Pro,Referred to Servicer,MoniqueCase 3256,Inbound Call,27.3.10 9:07,27.3.10 9:10,FL,Customer 2730,MacBook Pro,Referred to Servicer,IrenaCase 3256,Inbound Call,27.3.10 13:32,27.3.10 13:36,FL,Customer 2730,MacBook Pro,Referred to Servicer,MichaelCase 3256,Inbound Call,15.4.10 14:54,15.4.10 14:56,FL,Customer 2730,MacBook Pro,Referred to Servicer,CindyCase 3257,Inbound Call,7.3.10 17:27,7.3.10 17:35,FL,Customer 2731,MacBook Pro,Referred to Servicer,NancyCase 3257,Handle Case,8.3.10 6:38,8.3.10 6:39,FL,Customer 2731,MacBook Pro,Referred to Servicer,HelenCase 3258,Inbound Email,6.3.10 17:21,7.3.10 15:02,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Email Outbound,7.3.10 15:05,7.3.10 15:06,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Handle Email,7.3.10 15:06,7.3.10 15:06,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Inbound Email,7.3.10 16:08,7.3.10 16:21,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Call Outbound,7.3.10 16:24,7.3.10 16:25,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Inbound Email,7.3.10 16:28,7.3.10 16:28,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3258,Call Outbound,7.3.10 16:28,7.3.10 16:28,FL,Customer 2732,MacBook Pro,Product Assistance,MaryCase 3259,Inbound Call,6.3.10 16:07,6.3.10 16:11,FL,Customer 2733,MacBook Pro,Referred to Servicer,AnneCase 3260,Inbound Call,6.3.10 15:50,6.3.10 15:59,FL,Customer 2734,iPhone,Product Assistance,ClarkCase 3261,Inbound Call,7.3.10 15:36,7.3.10 15:42,FL,Customer 2735,MacBook Pro,Referred to Servicer,MichaelCase 3261,Inbound Call,8.3.10 7:23,8.3.10 7:26,FL,Customer 2735,MacBook Pro,Referred to Servicer,SusiCase 3261,Handle Case,8.3.10 7:26,8.3.10 7:26,FL,Customer 2735,MacBook Pro,Referred to Servicer,SusiCase 3262,Inbound Call,19.3.10 12:02,19.3.10 12:05,FL,Customer 3,iPhone,Product Assistance,SteffiCase 3263,Inbound Call,27.3.10 10:03,27.3.10 10:11,FL,Customer 2736,iPhone,Referred to Servicer,ElenaCase 3264,Inbound Call,12.3.10 8:02,12.3.10 8:03,FL,Customer 3,MacBook Pro,Product Assistance,SusiCase 3265,Inbound Call,26.3.10 12:39,26.3.10 12:53,FL,Customer 1253,iPhone,Referred to Servicer,SusiCase 3266,Inbound Call,27.3.10 8:32,27.3.10 8:38,FL,Customer 2737,MacBook Pro,Referred to Servicer,SamuilCase 3267,Inbound Email,12.3.10 22:08,14.3.10 14:24,FL,Customer 2738,iPhone,Referred to Servicer,WilCase 3267,Handle Email,14.3.10 14:24,14.3.10 14:26,FL,Customer 2738,iPhone,Referred to Servicer,WilCase 3267,Email Outbound,14.3.10 14:26,14.3.10 14:26,FL,Customer 2738,iPhone,Referred to Servicer,WilCase 3268,Inbound Call,23.3.10 8:30,23.3.10 8:31,FL,Customer 2739,MacBook Pro,Referred to Servicer,JochemCase 3268,Handle Case,26.3.10 6:52,26.3.10 6:54,BL,Customer 2739,MacBook Pro,Referred to Servicer,MathiasCase 3268,Inbound Call,29.3.10 14:22,29.3.10 14:24,FL,Customer 2739,MacBook Pro,Referred to Servicer,AnneCase 3268,Handle Case,1.4.10 7:17,1.4.10 7:21,BL,Customer 2739,MacBook Pro,Referred to Servicer,MathiasCase 3268,Inbound Call,2.4.10 17:35,2.4.10 17:38,BL,Customer 2739,MacBook Pro,Referred to Servicer,SteveCase 3268,Handle Case,3.4.10 10:11,3.4.10 10:12,BL,Customer 2739,MacBook Pro,Referred to Servicer,MathiasCase 3268,Handle Case,3.4.10 10:12,3.4.10 10:15,BL,Customer 2739,MacBook Pro,Referred to Servicer,MathiasCase 3268,Handle Case,3.4.10 14:35,3.4.10 14:40,BL,Customer 2739,MacBook Pro,Referred to Servicer,SteveCase 3269,Inbound Call,11.3.10 17:52,11.3.10 18:06,BL,Customer 2740,iPhone,Product Assistance,SteveCase 3270,Inbound Call,12.3.10 7:13,12.3.10 7:18,FL,Customer 2741,MacBook Pro,Referred to Servicer,KennyCase 3270,Handle Case,12.3.10 7:18,12.3.10 7:18,FL,Customer 2741,MacBook Pro,Referred to Servicer,KennyCase 3271,Inbound Call,28.3.10 9:27,28.3.10 9:28,FL,Customer 1509,MacBook Pro,Referred to Servicer,SamuilCase 3272,Handle Email,14.3.10 14:16,14.3.10 14:23,FL,Customer 2742,iPhone,Referred to Servicer,WilCase 3273,Inbound Call,11.3.10 10:27,11.3.10 10:34,FL,Customer 2743,iPhone,Referred to Servicer,ErikCase 3274,Inbound Call,23.3.10 10:06,23.3.10 10:08,FL,Customer 2744,iPhone,Referred to Servicer,MoniqueCase 3275,Inbound Call,12.3.10 14:23,12.3.10 14:31,FL,Customer 2745,iPhone,Referred to Servicer,NancyCase 3275,Inbound Call,12.3.10 14:38,12.3.10 14:40,FL,Customer 2745,iPhone,Referred to Servicer,KarenCase 3276,Inbound Call,18.3.10 12:54,18.3.10 12:58,FL,Customer 3,iPhone,Product Assistance,IrenaCase 3277,Handle Email,1.4.10 14:26,1.4.10 14:28,FL,Customer 2746,iPhone,Referred to Servicer,JochemCase 3277,Call Outbound,1.4.10 14:39,1.4.10 14:39,FL,Customer 2746,iPhone,Referred to Servicer,JochemCase 3277,Handle Case,2.4.10 6:57,2.4.10 6:57,FL,Customer 2746,iPhone,Referred to Servicer,JochemCase 3277,Call Outbound,2.4.10 12:09,2.4.10 12:17,FL,Customer 2746,iPhone,Referred to Servicer,RichardCase 3278,Inbound Email,19.3.10 18:41,21.3.10 10:49,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Call Outbound,21.3.10 10:51,21.3.10 10:52,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Email Outbound,21.3.10 10:52,21.3.10 10:53,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Handle Email,21.3.10 10:53,21.3.10 10:53,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Call Outbound,22.3.10 13:38,22.3.10 13:44,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Call Outbound,22.3.10 13:46,22.3.10 13:46,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Handle Case,25.3.10 13:29,25.3.10 13:30,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Call Outbound,26.3.10 13:26,26.3.10 13:57,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Call Outbound,27.3.10 14:08,27.3.10 14:16,FL,Customer 2747,MacBook Pro,Product Assistance,JochemCase 3278,Handle Case,27.3.10 15:01,27.3.10 15:02,FL,Customer 2747,MacBook Pro,Product Assistance,HaroldCase 3278,Handle Case,29.3.10 8:53,29.3.10 8:53,FL,Customer 2747,MacBook Pro,Product Assistance,DavidCase 3278,Call Outbound,23.4.10 9:55,23.4.10 9:55,FL,Customer 2747,MacBook Pro,Product Assistance,DavidCase 3278,Call Outbound,24.4.10 11:53,24.4.10 11:55,FL,Customer 2747,MacBook Pro,Product Assistance,KarenCase 3278,Call Outbound,25.4.10 11:07,25.4.10 11:07,FL,Customer 2747,MacBook Pro,Product Assistance,KarenCase 3278,Call Outbound,29.4.10 14:55,29.4.10 14:57,FL,Customer 2747,MacBook Pro,Product Assistance,KarenCase 3279,Inbound Call,5.3.10 8:30,5.3.10 8:36,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:39,5.3.10 8:40,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:41,5.3.10 8:41,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:44,5.3.10 8:45,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:45,5.3.10 8:52,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:52,5.3.10 8:53,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3279,Email Outbound,5.3.10 8:53,5.3.10 8:53,FL,Customer 2748,iPhone,Product Assistance,SamuilCase 3280,Inbound Email,11.3.10 22:05,13.3.10 9:55,FL,Customer 734,iPhone,Product Assistance,SamuilCase 3280,Email Outbound,13.3.10 10:01,13.3.10 10:03,FL,Customer 734,iPhone,Product Assistance,SamuilCase 3280,Email Outbound,13.3.10 10:03,13.3.10 10:05,FL,Customer 734,iPhone,Product Assistance,SamuilCase 3281,Inbound Call,25.3.10 8:48,25.3.10 8:50,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3282,Inbound Call,22.3.10 10:46,22.3.10 10:47,FL,Customer 2749,iPhone,Product Assistance,MajaCase 3283,Inbound Call,9.3.10 13:59,9.3.10 14:15,FL,Customer 2750,iPhone,Product Assistance,SamuilCase 3284,Inbound Call,4.3.10 12:03,4.3.10 12:05,FL,Customer 2751,MacBook Pro,Referred to Servicer,JochemCase 3285,Inbound Call,11.3.10 16:33,11.3.10 16:46,FL,Customer 2752,iPhone,Referred to Servicer,HaroldCase 3285,Inbound Call,12.3.10 15:49,12.3.10 15:49,FL,Customer 2752,iPhone,Referred to Servicer,WilCase 3286,Inbound Call,18.3.10 9:41,18.3.10 9:45,FL,Customer 2753,MacBook Pro,Referred to Servicer,KennyCase 3286,Inbound Call,18.3.10 9:46,18.3.10 9:50,FL,Customer 2753,MacBook Pro,Referred to Servicer,SteffiCase 3287,Inbound Call,13.3.10 9:05,13.3.10 9:11,FL,Customer 2754,iPhone,Product Assistance,PatrickCase 3287,Inbound Call,13.3.10 9:14,13.3.10 9:42,FL,Customer 2754,iPhone,Product Assistance,RichardCase 3288,Inbound Call,4.3.10 12:28,4.3.10 12:30,FL,Customer 2755,MacBook Pro,Product Assistance,NancyCase 3289,Inbound Call,8.3.10 12:38,8.3.10 12:39,FL,Customer 2756,MacBook Pro,Referred to Servicer,MaryCase 3290,Inbound Call,6.3.10 11:52,6.3.10 11:54,FL,Customer 2757,iPhone,Referred to Servicer,ErikCase 3291,Inbound Call,18.3.10 11:02,18.3.10 11:13,FL,Customer 2758,MacBook Pro,Referred to Servicer,JohanCase 3292,Inbound Call,21.3.10 9:54,21.3.10 9:56,FL,Customer 3,iPhone,Product Assistance,MajaCase 3293,Inbound Call,28.3.10 7:44,28.3.10 7:48,FL,Customer 2759,MacBook Pro,Referred to Servicer,SusiCase 3293,Inbound Call,28.3.10 15:18,28.3.10 15:24,FL,Customer 2759,MacBook Pro,Referred to Servicer,HaroldCase 3294,Inbound Call,27.3.10 15:13,27.3.10 15:19,FL,Customer 2760,iPhone,Referred to Servicer,NancyCase 3295,Inbound Call,5.3.10 16:44,5.3.10 16:48,BL,Customer 2761,iPhone,Referred to Servicer,SteveCase 3296,Handle Email,27.3.10 7:38,27.3.10 7:43,FL,Customer 2762,MacBook Pro,Referred to Servicer,IrenaCase 3296,Call Outbound,27.3.10 12:21,27.3.10 12:27,FL,Customer 2762,MacBook Pro,Referred to Servicer,IrenaCase 3296,Call Outbound,28.3.10 12:02,28.3.10 12:03,FL,Customer 2762,MacBook Pro,Referred to Servicer,IrenaCase 3296,Call Outbound,1.4.10 11:28,1.4.10 11:46,FL,Customer 2762,MacBook Pro,Referred to Servicer,IrenaCase 3296,Call Outbound,2.4.10 11:44,2.4.10 11:53,FL,Customer 2762,MacBook Pro,Referred to Servicer,IrenaCase 3296,Handle Case,3.4.10 9:46,3.4.10 9:50,BL,Customer 2762,MacBook Pro,Referred to Servicer,MathiasCase 3296,Inbound Call,3.4.10 14:56,3.4.10 15:04,FL,Customer 2762,MacBook Pro,Referred to Servicer,ClarkCase 3296,Handle Case,4.4.10 7:20,4.4.10 7:21,BL,Customer 2762,MacBook Pro,Referred to Servicer,MathiasCase 3296,Inbound Call,16.4.10 16:16,16.4.10 16:18,FL,Customer 2762,MacBook Pro,Referred to Servicer,TonCase 3297,Inbound Email,24.3.10 11:45,25.3.10 15:36,FL,Customer 2763,MacBook Pro,Product Assistance,MaryCase 3297,Email Outbound,25.3.10 15:38,25.3.10 15:45,FL,Customer 2763,MacBook Pro,Product Assistance,MaryCase 3297,Handle Email,25.3.10 15:45,25.3.10 15:45,FL,Customer 2763,MacBook Pro,Product Assistance,MaryCase 3298,Inbound Call,27.3.10 10:04,27.3.10 10:11,FL,Customer 2301,MacBook Pro,Referred to Servicer,KennyCase 3298,Email Outbound,27.3.10 10:12,27.3.10 10:21,FL,Customer 2301,MacBook Pro,Referred to Servicer,KennyCase 3298,Email Outbound,27.3.10 10:21,27.3.10 10:22,FL,Customer 2301,MacBook Pro,Referred to Servicer,KennyCase 3299,Inbound Call,19.3.10 8:45,19.3.10 8:50,FL,Customer 2764,iPhone,Referred to Servicer,ElenaCase 3299,Inbound Call,19.3.10 8:59,19.3.10 9:01,FL,Customer 2764,iPhone,Referred to Servicer,RichardCase 3300,Inbound Call,6.3.10 11:35,6.3.10 11:39,FL,Customer 2765,iPhone,Product Assistance,AnneCase 3300,Inbound Call,29.4.10 16:00,29.4.10 16:01,FL,Customer 2765,iPhone,Product Assistance,HowardCase 3301,Inbound Call,14.3.10 12:17,14.3.10 12:19,FL,Customer 2766,iPhone,Referred to Servicer,ChristianCase 3302,Inbound Call,29.3.10 10:35,29.3.10 10:39,FL,Customer 2767,MacBook Pro,Referred to Servicer,IrenaCase 3303,Inbound Call,6.3.10 15:41,6.3.10 15:45,FL,Customer 2768,iPhone,Referred to Servicer,AnneCase 3303,Inbound Call,15.3.10 16:13,15.3.10 16:36,FL,Customer 2768,iPhone,Referred to Servicer,TonCase 3303,Inbound Call,15.3.10 17:12,15.3.10 17:15,FL,Customer 2768,iPhone,Referred to Servicer,ChristianCase 3304,Inbound Email,11.3.10 19:45,13.3.10 12:52,FL,Customer 2769,MacBook Pro,Product Assistance,MaryCase 3304,Email Outbound,13.3.10 12:56,13.3.10 12:58,FL,Customer 2769,MacBook Pro,Product Assistance,MaryCase 3304,Handle Email,13.3.10 12:59,13.3.10 12:59,FL,Customer 2769,MacBook Pro,Product Assistance,MaryCase 3305,Inbound Call,19.3.10 16:06,19.3.10 16:07,FL,Customer 2770,iPhone,Referred to Servicer,HaroldCase 3305,Handle Case,20.3.10 10:38,20.3.10 10:38,FL,Customer 2770,iPhone,Referred to Servicer,HaroldCase 3305,Handle Case,2.4.10 10:36,2.4.10 10:36,BL,Customer 2770,iPhone,Referred to Servicer,MathiasCase 3306,Inbound Call,18.3.10 11:02,18.3.10 11:07,FL,Customer 2771,iPhone,Product Assistance,MaryCase 3306,Inbound Call,4.4.10 10:24,4.4.10 10:32,FL,Customer 2771,iPhone,Product Assistance,MaryCase 3306,Inbound Call,4.4.10 10:59,4.4.10 11:01,FL,Customer 2771,iPhone,Product Assistance,IrenaCase 3306,Inbound Call,4.4.10 11:18,4.4.10 11:21,FL,Customer 2771,iPhone,Product Assistance,SusiCase 3306,Inbound Call,9.4.10 16:55,9.4.10 16:58,FL,Customer 2771,iPhone,Product Assistance,NancyCase 3307,Inbound Call,22.3.10 10:47,22.3.10 10:52,FL,Customer 2772,iPhone,Referred to Servicer,MaryCase 3308,Inbound Call,21.3.10 15:58,21.3.10 16:00,FL,Customer 3,iPhone,Referred to Servicer,MichaelCase 3309,Inbound Call,28.3.10 13:50,28.3.10 13:51,FL,Customer 2773,iPhone,Referred to Servicer,WilCase 3310,Inbound Call,30.3.10 11:48,30.3.10 11:54,FL,Customer 2774,iPhone,Product Assistance,ClarkCase 3311,Inbound Call,7.3.10 9:42,7.3.10 9:52,FL,Customer 2775,MacBook Pro,Product Assistance,ErikCase 3312,Inbound Call,27.3.10 11:01,27.3.10 11:16,FL,Customer 2776,MacBook Pro,Product Assistance,JohanCase 3313,Inbound Call,22.3.10 11:04,22.3.10 11:08,FL,Customer 2777,iPhone,Product Assistance,HenkCase 3314,Inbound Call,18.3.10 8:15,18.3.10 8:16,FL,Customer 2778,iPhone,Referred to Servicer,WilCase 3315,Inbound Call,5.3.10 8:31,5.3.10 8:33,FL,Customer 3,iPhone,Product Assistance,JohanCase 3316,Inbound Email,15.3.10 22:35,18.3.10 15:54,FL,Customer 2779,iPhone,Referred to Servicer,MaryCase 3316,Email Outbound,18.3.10 15:56,18.3.10 15:59,FL,Customer 2779,iPhone,Referred to Servicer,MaryCase 3316,Handle Email,18.3.10 15:59,18.3.10 15:59,FL,Customer 2779,iPhone,Referred to Servicer,MaryCase 3317,Inbound Call,18.3.10 8:46,18.3.10 8:49,FL,Customer 2780,MacBook Pro,Product Assistance,SusiCase 3318,Inbound Call,7.3.10 10:42,7.3.10 10:43,FL,Customer 3,iPhone,Referred to Servicer,RichardCase 3319,Inbound Call,22.3.10 15:11,22.3.10 15:29,FL,Customer 2781,iPhone,Referred to Servicer,SteffiCase 3320,Inbound Call,27.3.10 11:16,27.3.10 11:17,FL,Customer 2776,MacBook Pro,Product Assistance,JohanCase 3320,Handle Case,27.3.10 15:07,27.3.10 15:08,FL,Customer 2776,MacBook Pro,Product Assistance,HaroldCase 3320,Handle Case,29.3.10 8:54,29.3.10 8:54,FL,Customer 2776,MacBook Pro,Product Assistance,DavidCase 3320,Inbound Call,5.4.10 10:34,5.4.10 10:36,FL,Customer 2776,MacBook Pro,Product Assistance,JochemCase 3320,Inbound Call,10.4.10 10:31,10.4.10 10:43,FL,Customer 2776,MacBook Pro,Product Assistance,HenkCase 3320,Handle Case,11.4.10 9:02,11.4.10 9:05,FL,Customer 2776,MacBook Pro,Product Assistance,MariskaCase 3320,Handle Case,12.4.10 10:08,12.4.10 10:11,FL,Customer 2776,MacBook Pro,Product Assistance,DavidCase 3320,Inbound Call,17.4.10 11:03,17.4.10 11:06,FL,Customer 2776,MacBook Pro,Product Assistance,SteffiCase 3320,Call Outbound,29.4.10 15:01,29.4.10 15:02,FL,Customer 2776,MacBook Pro,Product Assistance,KarenCase 3321,Inbound Call,14.3.10 7:48,14.3.10 7:49,FL,Customer 3,iPhone,Referred to Servicer,SusiCase 3322,Inbound Call,29.3.10 10:59,29.3.10 11:03,FL,Customer 3,iPhone,Product Assistance,IrenaCase 3323,Call Outbound,18.3.10 12:40,18.3.10 12:46,FL,Customer 2782,iPhone,Product Assistance,SusiCase 3324,Inbound Call,15.3.10 15:14,15.3.10 15:15,FL,Customer 2783,iPhone,Product Assistance,MoniqueCase 3325,Inbound Call,23.3.10 7:58,23.3.10 8:00,FL,Customer 2784,iPhone,Referred to Servicer,HenkCase 3326,Handle Email,18.3.10 11:52,18.3.10 11:53,FL,Customer 2785,iPhone,Product Assistance,SamuilCase 3327,Inbound Call,21.3.10 8:55,21.3.10 8:56,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 3328,Inbound Email,27.3.10 9:24,28.3.10 6:29,FL,Customer 2786,iPhone,Product Assistance,SamuilCase 3328,Email Outbound,28.3.10 6:34,28.3.10 6:36,FL,Customer 2786,iPhone,Product Assistance,SamuilCase 3328,Email Outbound,28.3.10 6:36,28.3.10 6:37,FL,Customer 2786,iPhone,Product Assistance,SamuilCase 3329,Inbound Call,25.3.10 9:29,25.3.10 9:31,FL,Customer 3,iPhone,Product Assistance,JochemCase 3330,Inbound Call,12.3.10 17:24,12.3.10 17:30,BL,Customer 2787,iPhone,Product Assistance,SteveCase 3331,Inbound Call,18.3.10 13:50,18.3.10 13:51,FL,Customer 3,iPhone,Product Assistance,ClarkCase 3332,Inbound Call,27.3.10 10:38,27.3.10 10:40,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3333,Inbound Call,26.3.10 7:39,26.3.10 7:43,FL,Customer 2788,MacBook Pro,Referred to Servicer,IrenaCase 3333,Inbound Call,26.3.10 9:36,26.3.10 9:40,FL,Customer 2788,MacBook Pro,Referred to Servicer,SusiCase 3333,Inbound Call,27.3.10 14:39,27.3.10 14:45,FL,Customer 2788,MacBook Pro,Referred to Servicer,ClarkCase 3334,Inbound Call,11.3.10 9:58,11.3.10 10:00,FL,Customer 742,MacBook Pro,Referred to Servicer,WilCase 3335,Inbound Call,27.3.10 11:30,27.3.10 11:41,FL,Customer 2789,iPhone,Product Assistance,SteffiCase 3336,Inbound Call,20.3.10 11:35,20.3.10 11:38,FL,Customer 3,MacBook Pro,Referred to Servicer,SusiCase 3337,Inbound Call,22.3.10 11:08,22.3.10 11:10,FL,Customer 2790,MacBook Pro,Referred to Servicer,JochemCase 3338,Inbound Call,19.3.10 10:53,19.3.10 10:55,FL,Customer 2791,MacBook Pro,Referred to Servicer,JohanCase 3339,Inbound Call,27.3.10 13:17,27.3.10 13:18,FL,Customer 2792,iPhone,Referred to Servicer,HaroldCase 3340,Handle Case,4.3.10 11:39,4.3.10 11:48,FL,Customer 2793,iPhone,Product Assistance,SamuilCase 3340,Call Outbound,4.3.10 11:48,4.3.10 11:49,FL,Customer 2793,iPhone,Product Assistance,SamuilCase 3341,Inbound Call,27.3.10 12:40,27.3.10 12:42,FL,Customer 2794,MacBook Pro,Referred to Servicer,JohanCase 3342,Inbound Call,22.3.10 7:48,22.3.10 7:53,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 3343,Inbound Call,15.3.10 16:32,15.3.10 16:43,FL,Customer 2795,iPhone,Product Assistance,NancyCase 3343,Handle Case,19.3.10 13:55,19.3.10 14:05,FL,Customer 2795,iPhone,Product Assistance,NancyCase 3343,Inbound Call,19.3.10 16:28,19.3.10 16:47,FL,Customer 2795,iPhone,Product Assistance,ChristianCase 3343,Handle Case,20.3.10 10:47,20.3.10 10:48,FL,Customer 2795,iPhone,Product Assistance,HaroldCase 3343,Handle Case,20.3.10 10:50,20.3.10 10:52,FL,Customer 2795,iPhone,Product Assistance,ChristianCase 3343,Handle Case,20.3.10 12:00,20.3.10 12:02,FL,Customer 2795,iPhone,Product Assistance,HaroldCase 3343,Handle Case,20.3.10 12:05,20.3.10 12:06,FL,Customer 2795,iPhone,Product Assistance,DavidCase 3343,Inbound Call,3.4.10 7:52,3.4.10 7:55,FL,Customer 2795,iPhone,Product Assistance,IrenaCase 3343,Handle Case,3.4.10 12:04,3.4.10 12:06,FL,Customer 2795,iPhone,Product Assistance,HaroldCase 3343,Handle Case,4.4.10 11:30,4.4.10 11:30,FL,Customer 2795,iPhone,Product Assistance,DavidCase 3343,Call Outbound,23.4.10 11:19,23.4.10 11:20,FL,Customer 2795,iPhone,Product Assistance,DavidCase 3344,Inbound Call,12.3.10 15:06,12.3.10 15:10,FL,Customer 2796,MacBook Pro,Product Assistance,MoniqueCase 3345,Inbound Call,5.3.10 9:06,5.3.10 9:07,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 3346,Inbound Call,29.3.10 9:32,29.3.10 9:36,FL,Customer 2797,iPhone,Referred to Servicer,ElenaCase 3347,Inbound Call,28.3.10 8:57,28.3.10 9:11,FL,Customer 3,iPhone,Product Assistance,RichardCase 3348,Inbound Call,4.3.10 9:35,4.3.10 9:36,FL,Customer 2798,iPhone,Referred to Servicer,JochemCase 3349,Inbound Call,30.3.10 10:41,30.3.10 10:43,FL,Customer 3,iPhone,Product Assistance,ClarkCase 3350,Inbound Call,26.3.10 11:25,26.3.10 11:29,FL,Customer 2799,iPhone,Product Assistance,HelenCase 3351,Inbound Call,25.3.10 12:49,25.3.10 12:51,FL,Customer 2800,iPhone,Referred to Servicer,ChristianCase 3351,Inbound Call,19.4.10 16:40,19.4.10 16:42,FL,Customer 2800,iPhone,Referred to Servicer,MichaelCase 3352,Inbound Email,11.3.10 19:19,13.3.10 12:23,FL,Customer 2801,MacBook Pro,Product Assistance,MaryCase 3352,Call Outbound,13.3.10 12:24,13.3.10 12:26,FL,Customer 2801,MacBook Pro,Product Assistance,MaryCase 3352,Email Outbound,13.3.10 12:26,13.3.10 12:33,FL,Customer 2801,MacBook Pro,Product Assistance,MaryCase 3352,Handle Email,13.3.10 12:34,13.3.10 12:34,FL,Customer 2801,MacBook Pro,Product Assistance,MaryCase 3352,Handle Email,18.3.10 11:27,18.3.10 11:29,FL,Customer 2801,MacBook Pro,Product Assistance,SteffiCase 3352,Handle Email,18.3.10 11:30,18.3.10 11:30,FL,Customer 2801,MacBook Pro,Product Assistance,SteffiCase 3353,Inbound Call,18.3.10 9:41,18.3.10 9:43,FL,Customer 2802,MacBook Pro,Product Assistance,ErikCase 3354,Inbound Call,29.3.10 7:13,29.3.10 7:21,FL,Customer 2803,MacBook Pro,Referred to Servicer,RichardCase 3355,Inbound Call,19.3.10 11:10,19.3.10 11:13,FL,Customer 2804,MacBook Pro,Product Assistance,FredCase 3356,Inbound Call,8.3.10 10:49,8.3.10 10:59,FL,Customer 2805,MacBook Pro,Product Assistance,FredCase 3357,Inbound Email,23.3.10 18:21,25.3.10 12:17,FL,Customer 2806,MacBook Pro,Referred to Servicer,MaryCase 3357,Email Outbound,25.3.10 12:20,25.3.10 12:21,FL,Customer 2806,MacBook Pro,Referred to Servicer,MaryCase 3357,Email Outbound,25.3.10 12:22,25.3.10 12:23,FL,Customer 2806,MacBook Pro,Referred to Servicer,MaryCase 3358,Handle Email,26.3.10 12:28,26.3.10 12:33,FL,Customer 2807,iPhone,Referred to Servicer,JochemCase 3358,Handle Email,26.3.10 12:34,26.3.10 12:34,FL,Customer 2807,iPhone,Referred to Servicer,JochemCase 3359,Inbound Call,14.3.10 10:08,14.3.10 10:15,FL,Customer 2808,MacBook Pro,Referred to Servicer,JohanCase 3359,Handle Case,15.3.10 12:54,15.3.10 12:56,FL,Customer 2808,MacBook Pro,Referred to Servicer,HaroldCase 3359,Handle Case,18.3.10 14:41,18.3.10 14:41,FL,Customer 2808,MacBook Pro,Referred to Servicer,DavidCase 3359,Inbound Call,28.3.10 8:21,28.3.10 8:23,FL,Customer 2808,MacBook Pro,Referred to Servicer,ErikCase 3359,Call Outbound,8.4.10 14:55,8.4.10 15:03,FL,Customer 2808,MacBook Pro,Referred to Servicer,KarenCase 3359,Handle Case,8.4.10 15:03,8.4.10 15:04,FL,Customer 2808,MacBook Pro,Referred to Servicer,KarenCase 3360,Inbound Call,9.3.10 10:38,9.3.10 10:40,FL,Customer 2216,iPhone,Referred to Servicer,ChristianCase 3360,Inbound Call,11.3.10 14:41,11.3.10 14:43,BL,Customer 2216,iPhone,Referred to Servicer,SteveCase 3361,Inbound Call,28.3.10 14:12,28.3.10 14:19,FL,Customer 2809,iPhone,Referred to Servicer,HaroldCase 3361,Handle Case,28.3.10 15:24,28.3.10 15:25,FL,Customer 2809,iPhone,Referred to Servicer,HaroldCase 3362,Inbound Email,10.3.10 20:23,12.3.10 12:50,FL,Customer 2810,iPhone,Product Assistance,SteffiCase 3362,Email Outbound,12.3.10 13:01,12.3.10 13:09,FL,Customer 2810,iPhone,Product Assistance,SteffiCase 3362,Handle Email,12.3.10 13:09,12.3.10 13:09,FL,Customer 2810,iPhone,Product Assistance,SteffiCase 3363,Handle Email,27.3.10 12:30,27.3.10 12:33,FL,Customer 2811,iPhone,Referred to Servicer,SamuilCase 3363,Handle Email,27.3.10 12:35,27.3.10 12:35,FL,Customer 2811,iPhone,Referred to Servicer,SamuilCase 3364,Inbound Call,13.3.10 10:02,13.3.10 10:07,FL,Customer 2812,MacBook Pro,Referred to Servicer,ClarkCase 3365,Inbound Call,6.3.10 17:14,6.3.10 17:16,FL,Customer 2813,iPhone,Referred to Servicer,ChristianCase 3366,Inbound Call,13.3.10 10:49,13.3.10 10:51,FL,Customer 2814,iPhone,Referred to Servicer,MajaCase 3366,Handle Case,13.3.10 10:51,13.3.10 10:51,FL,Customer 2814,iPhone,Referred to Servicer,MajaCase 3367,Inbound Call,26.3.10 9:31,26.3.10 9:38,FL,Customer 2815,iPhone,Referred to Servicer,KarenCase 3367,Inbound Call,27.3.10 9:18,27.3.10 9:23,FL,Customer 2815,iPhone,Referred to Servicer,WilCase 3368,Inbound Call,12.3.10 7:00,12.3.10 7:03,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3369,Inbound Email,29.3.10 16:10,1.4.10 14:42,FL,Customer 2816,MacBook Pro,Product Assistance,ChristianCase 3369,Email Outbound,1.4.10 14:49,1.4.10 14:52,FL,Customer 2816,MacBook Pro,Product Assistance,ChristianCase 3369,Handle Email,1.4.10 14:52,1.4.10 14:52,FL,Customer 2816,MacBook Pro,Product Assistance,ChristianCase 3370,Inbound Call,4.3.10 11:04,4.3.10 11:05,FL,Customer 2817,MacBook Pro,Referred to Servicer,ErikCase 3371,Inbound Call,25.3.10 9:27,25.3.10 9:28,FL,Customer 3,iPhone,Product Assistance,JochemCase 3372,Inbound Call,21.3.10 7:36,21.3.10 7:45,FL,Customer 2818,iPhone,Referred to Servicer,ErikCase 3373,Inbound Call,7.3.10 18:08,7.3.10 18:10,FL,Customer 28,MacBook Pro,Referred to Servicer,MoniqueCase 3373,Handle Case,15.3.10 13:49,15.3.10 13:49,FL,Customer 28,MacBook Pro,Referred to Servicer,MoniqueCase 3374,Inbound Call,21.3.10 9:15,21.3.10 9:16,FL,Customer 2819,iPhone,Referred to Servicer,KarenCase 3375,Inbound Call,28.3.10 9:33,28.3.10 9:39,FL,Customer 2820,MacBook Pro,Referred to Servicer,SamuilCase 3376,Inbound Call,7.3.10 9:24,7.3.10 9:26,FL,Customer 2821,iPhone,Referred to Servicer,DavidCase 3377,Inbound Call,19.3.10 9:45,19.3.10 9:48,FL,Customer 2822,MacBook Pro,Product Assistance,SteffiCase 3378,Inbound Call,22.3.10 15:59,22.3.10 16:00,FL,Customer 2823,iPhone,Referred to Servicer,ClarkCase 3379,Inbound Call,29.3.10 8:49,29.3.10 8:51,FL,Customer 2824,MacBook Pro,Referred to Servicer,ErikCase 3380,Inbound Call,21.3.10 9:43,21.3.10 9:44,FL,Customer 2825,MacBook Pro,Product Assistance,WilCase 3381,Inbound Call,18.3.10 14:07,18.3.10 14:08,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 3382,Inbound Call,26.3.10 9:20,26.3.10 9:30,FL,Customer 2826,iPhone,Product Assistance,RichardCase 3383,Inbound Call,21.3.10 9:32,21.3.10 9:33,FL,Customer 2827,MacBook Pro,Referred to Servicer,ErikCase 3384,Inbound Call,2.3.10 9:22,2.3.10 9:39,FL,Customer 2828,iPhone,Product Assistance,KennyCase 3385,Inbound Call,18.3.10 6:46,18.3.10 6:49,FL,Customer 3,iPhone,Product Assistance,HenkCase 3386,Inbound Call,19.3.10 10:14,19.3.10 10:21,FL,Customer 2829,MacBook Pro,Referred to Servicer,KennyCase 3387,Inbound Call,26.3.10 8:12,26.3.10 8:21,FL,Customer 2813,iPhone,Referred to Servicer,ErikCase 3387,Inbound Call,5.4.10 14:34,5.4.10 14:45,FL,Customer 2813,iPhone,Referred to Servicer,TonCase 3387,Handle Case,10.4.10 13:36,10.4.10 13:40,BL,Customer 2813,iPhone,Referred to Servicer,SteveCase 3387,Handle Case,10.4.10 13:47,10.4.10 13:48,FL,Customer 2813,iPhone,Referred to Servicer,TonCase 3388,Inbound Call,5.3.10 13:00,5.3.10 13:01,FL,Customer 2830,iPhone,Product Assistance,MoniqueCase 3389,Inbound Call,21.3.10 6:53,21.3.10 7:04,FL,Customer 2831,iPhone,Product Assistance,RichardCase 3390,Inbound Call,13.3.10 6:42,13.3.10 6:42,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3391,Inbound Call,4.3.10 8:40,4.3.10 8:44,FL,Customer 2832,iPhone,Referred to Servicer,ErikCase 3392,Inbound Call,22.3.10 9:23,22.3.10 9:24,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 3393,Inbound Call,13.3.10 8:39,13.3.10 8:44,FL,Customer 2833,MacBook Pro,Referred to Servicer,RichardCase 3394,Inbound Call,7.3.10 15:53,7.3.10 15:53,FL,Customer 2834,iPhone,Product Assistance,ClarkCase 3395,Inbound Call,20.3.10 10:52,20.3.10 10:54,FL,Customer 2835,MacBook Pro,Referred to Servicer,JochemCase 3395,Inbound Call,20.3.10 10:55,20.3.10 10:55,FL,Customer 2835,MacBook Pro,Referred to Servicer,JochemCase 3395,Inbound Call,20.3.10 15:51,20.3.10 15:57,FL,Customer 2835,MacBook Pro,Referred to Servicer,WilCase 3396,Inbound Call,11.3.10 10:20,11.3.10 10:21,FL,Customer 2213,MacBook Pro,Product Assistance,MaryCase 3397,Inbound Call,13.3.10 11:33,13.3.10 11:34,FL,Customer 2836,MacBook Pro,Referred to Servicer,HenkCase 3398,Inbound Call,8.3.10 8:59,8.3.10 9:00,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3399,Inbound Call,14.3.10 9:50,14.3.10 9:53,FL,Customer 2837,iPhone,Product Assistance,ChristianCase 3399,Handle Case,14.3.10 9:55,14.3.10 9:55,FL,Customer 2837,iPhone,Product Assistance,ChristianCase 3399,Handle Case,14.3.10 10:03,14.3.10 10:04,FL,Customer 2837,iPhone,Product Assistance,HaroldCase 3399,Handle Case,15.3.10 12:58,15.3.10 12:59,FL,Customer 2837,iPhone,Product Assistance,HaroldCase 3399,Handle Case,18.3.10 14:43,18.3.10 14:43,FL,Customer 2837,iPhone,Product Assistance,DavidCase 3399,Call Outbound,8.4.10 15:05,8.4.10 15:08,FL,Customer 2837,iPhone,Product Assistance,KarenCase 3399,Call Outbound,15.4.10 11:23,15.4.10 11:24,FL,Customer 2837,iPhone,Product Assistance,KarenCase 3400,Inbound Email,18.3.10 7:04,18.3.10 11:28,FL,Customer 2838,iPhone,Product Assistance,SusiCase 3400,Handle Email,18.3.10 11:28,18.3.10 11:38,FL,Customer 2838,iPhone,Product Assistance,SusiCase 3400,Email Outbound,18.3.10 11:38,18.3.10 11:39,FL,Customer 2838,iPhone,Product Assistance,SusiCase 3401,Call Outbound,3.4.10 11:55,3.4.10 11:55,FL,Customer 2839,iPhone,Product Assistance,JochemCase 3401,Call Outbound,3.4.10 11:57,3.4.10 11:57,FL,Customer 2839,iPhone,Product Assistance,JochemCase 3402,Inbound Call,12.3.10 16:29,12.3.10 16:31,FL,Customer 2840,iPhone,Referred to Servicer,MaryCase 3403,Inbound Call,4.3.10 8:11,4.3.10 8:13,FL,Customer 3,iPhone,Product Assistance,ErikCase 3404,Inbound Email,22.3.10 13:19,25.3.10 10:42,FL,Customer 2841,iPhone,Product Assistance,MaryCase 3404,Email Outbound,25.3.10 10:43,25.3.10 10:45,FL,Customer 2841,iPhone,Product Assistance,MaryCase 3404,Handle Email,25.3.10 10:45,25.3.10 10:45,FL,Customer 2841,iPhone,Product Assistance,MaryCase 3405,Inbound Call,28.3.10 15:33,28.3.10 15:36,FL,Customer 2842,MacBook Pro,Product Assistance,HaroldCase 3406,Inbound Email,31.3.10 17:33,3.4.10 11:59,FL,Customer 2843,iPhone,Product Assistance,JochemCase 3406,Call Outbound,3.4.10 12:05,3.4.10 12:09,FL,Customer 2843,iPhone,Product Assistance,JochemCase 3406,Email Outbound,3.4.10 12:09,3.4.10 12:14,FL,Customer 2843,iPhone,Product Assistance,JochemCase 3406,Handle Email,3.4.10 12:14,3.4.10 12:14,FL,Customer 2843,iPhone,Product Assistance,JochemCase 3407,Inbound Call,28.3.10 11:44,28.3.10 11:54,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 3408,Inbound Call,22.3.10 15:00,22.3.10 15:18,BL,Customer 2844,iPhone,Product Assistance,SteveCase 3409,Inbound Call,28.3.10 16:01,28.3.10 16:02,FL,Customer 2845,MacBook Pro,Product Assistance,KarenCase 3410,Inbound Call,26.3.10 16:28,26.3.10 16:30,FL,Customer 2846,MacBook Pro,Referred to Servicer,MaryCase 3411,Inbound Call,12.3.10 17:10,12.3.10 17:20,FL,Customer 2847,iPhone,Referred to Servicer,NancyCase 3411,Handle Case,13.3.10 14:20,13.3.10 14:22,FL,Customer 2847,iPhone,Referred to Servicer,NancyCase 3411,Handle Case,14.3.10 12:09,14.3.10 12:17,FL,Customer 2847,iPhone,Referred to Servicer,NancyCase 3412,Inbound Call,29.3.10 15:01,29.3.10 15:02,FL,Customer 2848,iPhone,Product Assistance,NancyCase 3413,Inbound Call,4.3.10 14:43,4.3.10 14:43,FL,Customer 2849,MacBook Pro,Referred to Servicer,JochemCase 3414,Inbound Call,25.3.10 15:42,25.3.10 15:51,FL,Customer 2850,iPhone,Product Assistance,HaroldCase 3415,Inbound Call,13.3.10 8:33,13.3.10 8:38,FL,Customer 1181,iPhone,Product Assistance,SusiCase 3416,Inbound Call,25.3.10 15:24,25.3.10 15:24,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 3417,Handle Email,15.3.10 10:33,15.3.10 10:36,FL,Customer 2851,iPhone,Referred to Servicer,HenkCase 3417,Call Outbound,15.3.10 10:40,15.3.10 10:41,FL,Customer 2851,iPhone,Referred to Servicer,HenkCase 3417,Inbound Call,15.3.10 11:41,15.3.10 11:54,FL,Customer 2851,iPhone,Referred to Servicer,WilCase 3418,Inbound Call,28.3.10 16:13,28.3.10 16:16,FL,Customer 3,MacBook Pro,Product Assistance,ChristianCase 3419,Inbound Call,13.3.10 10:45,13.3.10 10:49,FL,Customer 2852,MacBook Pro,Referred to Servicer,ClarkCase 3420,Inbound Call,11.3.10 13:52,11.3.10 13:52,BL,Customer 2853,MacBook Pro,Product Assistance,SteveCase 3421,Inbound Call,25.3.10 11:37,25.3.10 11:41,FL,Customer 2854,iPhone,Referred to Servicer,WilCase 3422,Inbound Call,25.3.10 14:23,25.3.10 14:28,BL,Customer 2855,iPhone,Referred to Servicer,SteveCase 3423,Inbound Email,20.3.10 11:17,20.3.10 12:38,FL,Customer 2856,iPhone,Referred to Servicer,RichardCase 3423,Call Outbound,20.3.10 12:40,20.3.10 13:07,FL,Customer 2856,iPhone,Referred to Servicer,RichardCase 3423,Inbound Email,20.3.10 13:09,20.3.10 13:09,FL,Customer 2856,iPhone,Referred to Servicer,RichardCase 3423,Call Outbound,20.3.10 13:09,20.3.10 13:09,FL,Customer 2856,iPhone,Referred to Servicer,RichardCase 3424,Inbound Call,12.3.10 9:41,12.3.10 9:49,FL,Customer 2857,iPhone,Referred to Servicer,SusiCase 3425,Inbound Call,15.3.10 11:29,15.3.10 11:34,FL,Customer 2858,iPhone,Referred to Servicer,PatrickCase 3426,Inbound Email,5.3.10 11:40,7.3.10 10:20,FL,Customer 2859,MacBook Pro,Product Assistance,SamuilCase 3426,Call Outbound,7.3.10 10:23,7.3.10 10:25,FL,Customer 2859,MacBook Pro,Product Assistance,SamuilCase 3426,Handle Email,7.3.10 10:25,7.3.10 10:25,FL,Customer 2859,MacBook Pro,Product Assistance,SamuilCase 3426,Call Outbound,8.3.10 12:16,8.3.10 12:16,FL,Customer 2859,MacBook Pro,Product Assistance,SamuilCase 3427,Inbound Call,4.3.10 15:07,4.3.10 15:10,FL,Customer 2860,MacBook Pro,Referred to Servicer,JochemCase 3428,Inbound Call,6.3.10 10:03,6.3.10 10:06,FL,Customer 2861,iPhone,Referred to Servicer,ErikCase 3428,Inbound Call,7.3.10 16:18,7.3.10 16:18,FL,Customer 2861,iPhone,Referred to Servicer,TonCase 3429,Inbound Call,20.3.10 10:01,20.3.10 10:01,FL,Customer 2862,iPhone,Referred to Servicer,MajaCase 3430,Handle Email,1.4.10 12:45,1.4.10 12:54,FL,Customer 2863,MacBook Pro,Product Assistance,ChristianCase 3430,Call Outbound,1.4.10 12:54,1.4.10 12:55,FL,Customer 2863,MacBook Pro,Product Assistance,ChristianCase 3431,Inbound Call,7.3.10 15:43,7.3.10 15:48,FL,Customer 2864,MacBook Pro,Referred to Servicer,ClarkCase 3431,Inbound Call,7.3.10 17:11,7.3.10 17:15,FL,Customer 2864,MacBook Pro,Referred to Servicer,AnneCase 3431,Handle Case,8.3.10 6:40,8.3.10 6:43,FL,Customer 2864,MacBook Pro,Referred to Servicer,HelenCase 3432,Handle Email,6.3.10 14:58,6.3.10 14:59,FL,Customer 2865,iPhone,Product Assistance,MaryCase 3433,Inbound Call,22.3.10 14:53,22.3.10 14:53,FL,Customer 3,iPhone,Product Assistance,NancyCase 3434,Inbound Call,11.3.10 8:10,11.3.10 8:13,FL,Customer 2866,MacBook Pro,Referred to Servicer,JohanCase 3435,Inbound Call,23.3.10 8:32,23.3.10 9:03,FL,Customer 2867,iPhone,Product Assistance,BarbaraCase 3436,Inbound Email,4.3.10 19:26,6.3.10 14:52,FL,Customer 2868,iPhone,Product Assistance,MaryCase 3436,Call Outbound,6.3.10 14:54,6.3.10 14:55,FL,Customer 2868,iPhone,Product Assistance,MaryCase 3436,Email Outbound,6.3.10 14:56,6.3.10 14:58,FL,Customer 2868,iPhone,Product Assistance,MaryCase 3436,Handle Email,6.3.10 14:58,6.3.10 14:58,FL,Customer 2868,iPhone,Product Assistance,MaryCase 3437,Inbound Call,6.3.10 17:56,6.3.10 17:59,FL,Customer 2869,iPhone,Product Assistance,AnneCase 3438,Inbound Call,2.3.10 9:42,2.3.10 9:45,FL,Customer 2870,iPhone,Product Assistance,JohanCase 3439,Inbound Call,15.3.10 8:42,15.3.10 8:44,FL,Customer 2871,iPhone,Referred to Servicer,JohanCase 3439,Inbound Call,15.3.10 8:57,15.3.10 8:57,FL,Customer 2871,iPhone,Referred to Servicer,HenkCase 3440,Inbound Call,27.3.10 13:06,27.3.10 13:07,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 3441,Inbound Call,5.3.10 7:58,5.3.10 8:00,FL,Customer 2872,iPhone,Product Assistance,IrenaCase 3442,Inbound Call,12.3.10 16:11,12.3.10 16:14,FL,Customer 2505,MacBook Pro,Referred to Servicer,MaryCase 3443,Inbound Call,8.3.10 11:35,8.3.10 11:39,FL,Customer 2873,MacBook Pro,Referred to Servicer,ErikCase 3444,Inbound Call,6.3.10 10:17,6.3.10 10:19,FL,Customer 2874,MacBook Pro,Product Assistance,JohanCase 3445,Inbound Call,19.3.10 8:40,19.3.10 8:46,FL,Customer 2875,MacBook Pro,Referred to Servicer,RichardCase 3446,Inbound Call,12.3.10 14:39,12.3.10 14:40,FL,Customer 2876,iPhone,Product Assistance,ChristianCase 3447,Inbound Call,4.3.10 17:04,4.3.10 17:06,FL,Customer 1036,MacBook Pro,Referred to Servicer,JochemCase 3448,Inbound Call,6.3.10 17:12,6.3.10 17:13,FL,Customer 3,MacBook Pro,Product Assistance,ClarkCase 3449,Inbound Call,7.3.10 7:38,7.3.10 7:39,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3450,Inbound Call,20.3.10 15:03,20.3.10 15:03,FL,Customer 2877,MacBook Pro,Referred to Servicer,WilCase 3451,Inbound Call,21.3.10 11:47,21.3.10 12:00,FL,Customer 2878,iPhone,Product Assistance,TonCase 3451,Handle Case,21.3.10 12:06,21.3.10 12:06,FL,Customer 2878,iPhone,Product Assistance,HaroldCase 3451,Handle Case,21.3.10 15:04,21.3.10 15:05,FL,Customer 2878,iPhone,Product Assistance,TonCase 3451,Handle Case,27.3.10 10:04,27.3.10 10:08,FL,Customer 2878,iPhone,Product Assistance,TonCase 3451,Handle Case,27.3.10 14:53,27.3.10 14:55,FL,Customer 2878,iPhone,Product Assistance,HaroldCase 3451,Handle Case,29.3.10 8:50,29.3.10 8:52,FL,Customer 2878,iPhone,Product Assistance,DavidCase 3451,Inbound Call,2.4.10 11:35,2.4.10 11:38,FL,Customer 2878,iPhone,Product Assistance,SusiCase 3451,Handle Case,2.4.10 13:24,2.4.10 13:24,FL,Customer 2878,iPhone,Product Assistance,DavidCase 3451,Inbound Call,15.4.10 10:53,15.4.10 10:55,FL,Customer 2878,iPhone,Product Assistance,AnneCase 3451,Inbound Call,18.4.10 10:36,18.4.10 10:41,FL,Customer 2878,iPhone,Product Assistance,SusiCase 3452,Inbound Call,23.3.10 12:55,23.3.10 13:11,FL,Customer 2879,MacBook Pro,Referred to Servicer,ElenaCase 3453,Inbound Call,6.3.10 17:11,6.3.10 17:19,FL,Customer 2571,iPhone,Product Assistance,TonCase 3454,Inbound Email,7.3.10 1:43,9.3.10 12:23,FL,Customer 2880,iPhone,Product Assistance,SamuilCase 3454,Email Outbound,9.3.10 12:29,9.3.10 12:35,FL,Customer 2880,iPhone,Product Assistance,SamuilCase 3454,Handle Email,9.3.10 12:35,9.3.10 12:35,FL,Customer 2880,iPhone,Product Assistance,SamuilCase 3455,Inbound Call,25.3.10 11:01,25.3.10 11:03,FL,Customer 3,MacBook Pro,Product Assistance,TonCase 3456,Handle Email,12.3.10 8:40,12.3.10 8:46,FL,Customer 2881,iPhone,Referred to Servicer,SamuilCase 3456,Call Outbound,12.3.10 8:46,12.3.10 8:46,FL,Customer 2881,iPhone,Referred to Servicer,SamuilCase 3457,Inbound Call,18.3.10 12:51,18.3.10 12:53,FL,Customer 2882,iPhone,Referred to Servicer,MajaCase 3458,Inbound Call,29.3.10 8:35,29.3.10 8:40,FL,Customer 2883,iPhone,Product Assistance,RichardCase 3458,Handle Case,1.4.10 11:51,1.4.10 11:53,FL,Customer 2883,iPhone,Product Assistance,HaroldCase 3458,Handle Case,1.4.10 13:29,1.4.10 13:30,FL,Customer 2883,iPhone,Product Assistance,DavidCase 3458,Call Outbound,18.4.10 14:10,18.4.10 14:11,FL,Customer 2883,iPhone,Product Assistance,KarenCase 3458,Call Outbound,24.4.10 14:04,24.4.10 14:06,FL,Customer 2883,iPhone,Product Assistance,KarenCase 3458,Call Outbound,25.4.10 11:28,25.4.10 11:31,FL,Customer 2883,iPhone,Product Assistance,KarenCase 3459,Inbound Call,13.3.10 8:39,13.3.10 8:42,FL,Customer 3,iPhone,Product Assistance,KennyCase 3460,Inbound Call,28.3.10 9:01,28.3.10 9:06,FL,Customer 1904,iPhone,Product Assistance,HelenCase 3461,Inbound Call,22.3.10 10:45,22.3.10 11:02,FL,Customer 2884,MacBook Pro,Referred to Servicer,SteffiCase 3462,Inbound Call,8.3.10 9:52,8.3.10 9:53,FL,Customer 3,iPhone,Product Assistance,WilCase 3463,Inbound Call,5.3.10 12:47,5.3.10 12:48,FL,Customer 2885,iPhone,Product Assistance,NancyCase 3464,Inbound Call,22.3.10 9:15,22.3.10 9:17,FL,Customer 2886,iPhone,Referred to Servicer,KarenCase 3465,Inbound Call,26.3.10 10:30,26.3.10 10:42,FL,Customer 2887,MacBook Pro,Referred to Servicer,AnneCase 3466,Inbound Call,8.3.10 12:11,8.3.10 12:14,FL,Customer 2888,MacBook Pro,Referred to Servicer,ElenaCase 3466,Inbound Call,13.3.10 17:51,13.3.10 17:59,BL,Customer 2888,MacBook Pro,Referred to Servicer,SteveCase 3467,Inbound Call,29.3.10 17:26,29.3.10 17:29,FL,Customer 2889,MacBook Pro,Referred to Servicer,ClarkCase 3468,Inbound Call,12.3.10 7:39,12.3.10 7:41,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3469,Inbound Call,7.3.10 9:09,7.3.10 9:10,FL,Customer 2890,iPhone,Referred to Servicer,MaryCase 3469,Handle Case,7.3.10 9:10,7.3.10 9:10,FL,Customer 2890,iPhone,Referred to Servicer,MaryCase 3470,Handle Email,27.3.10 10:38,27.3.10 10:40,FL,Customer 2891,MacBook Pro,Referred to Servicer,JochemCase 3470,Handle Email,27.3.10 10:44,27.3.10 10:44,FL,Customer 2891,MacBook Pro,Referred to Servicer,JochemCase 3471,Inbound Call,19.3.10 16:16,19.3.10 16:17,FL,Customer 3,MacBook Pro,Product Assistance,HaroldCase 3472,Inbound Call,22.3.10 14:14,22.3.10 14:15,FL,Customer 2892,iPhone,Referred to Servicer,JochemCase 3473,Inbound Call,25.3.10 12:26,25.3.10 12:29,FL,Customer 2893,iPhone,Product Assistance,ElenaCase 3474,Inbound Call,13.3.10 14:35,13.3.10 14:43,FL,Customer 2894,iPhone,Product Assistance,BarbaraCase 3474,Inbound Call,19.3.10 10:23,19.3.10 10:29,FL,Customer 2894,iPhone,Product Assistance,KarenCase 3474,Inbound Call,27.3.10 12:19,27.3.10 12:29,FL,Customer 2894,iPhone,Product Assistance,WilCase 3474,Handle Case,27.3.10 16:27,27.3.10 16:38,BL,Customer 2894,iPhone,Product Assistance,SteveCase 3474,Inbound Call,8.4.10 8:45,8.4.10 8:53,FL,Customer 2894,iPhone,Product Assistance,ElenaCase 3474,Handle Case,8.4.10 14:06,8.4.10 14:10,BL,Customer 2894,iPhone,Product Assistance,SteveCase 3474,Call Outbound,9.4.10 13:57,9.4.10 14:05,BL,Customer 2894,iPhone,Product Assistance,SteveCase 3474,Inbound Call,9.4.10 14:10,9.4.10 14:14,FL,Customer 2894,iPhone,Product Assistance,MoniqueCase 3474,Handle Case,10.4.10 9:05,10.4.10 9:06,FL,Customer 2894,iPhone,Product Assistance,DavidCase 3474,Inbound Call,16.4.10 10:47,16.4.10 10:59,FL,Customer 2894,iPhone,Product Assistance,TonCase 3474,Call Outbound,26.4.10 12:44,26.4.10 12:46,FL,Customer 2894,iPhone,Product Assistance,KarenCase 3475,Inbound Call,20.3.10 16:26,20.3.10 16:40,FL,Customer 2895,MacBook Pro,Referred to Servicer,KarenCase 3475,Handle Case,21.3.10 9:10,21.3.10 9:11,BL,Customer 2895,MacBook Pro,Referred to Servicer,MathiasCase 3476,Inbound Call,27.3.10 16:20,27.3.10 16:21,FL,Customer 2896,MacBook Pro,Product Assistance,JochemCase 3477,Inbound Call,11.3.10 13:07,11.3.10 13:09,FL,Customer 2897,iPhone,Referred to Servicer,ElenaCase 3478,Inbound Email,1.3.10 10:21,5.3.10 11:02,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Email Outbound,5.3.10 11:05,5.3.10 11:06,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Email Outbound,5.3.10 11:06,5.3.10 11:06,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Call Outbound,5.3.10 11:06,5.3.10 11:07,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Call Outbound,8.3.10 11:37,8.3.10 11:40,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Handle Case,12.3.10 11:36,12.3.10 11:41,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Handle Case,12.3.10 11:42,12.3.10 11:42,FL,Customer 2898,MacBook Pro,Referred to Servicer,SamuilCase 3478,Inbound Call,18.3.10 17:19,18.3.10 17:24,BL,Customer 2898,MacBook Pro,Referred to Servicer,SteveCase 3478,Handle Case,28.3.10 14:34,28.3.10 14:35,BL,Customer 2898,MacBook Pro,Referred to Servicer,SteveCase 3478,Inbound Call,29.4.10 11:47,29.4.10 11:49,FL,Customer 2898,MacBook Pro,Referred to Servicer,MichaelCase 3479,Inbound Call,14.3.10 9:31,14.3.10 9:32,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 3480,Inbound Call,5.3.10 13:50,5.3.10 14:03,FL,Customer 2899,MacBook Pro,Product Assistance,ClarkCase 3480,Call Outbound,7.3.10 13:22,7.3.10 13:28,FL,Customer 2899,MacBook Pro,Product Assistance,ClarkCase 3481,Inbound Call,18.3.10 12:41,18.3.10 12:44,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3482,Inbound Call,18.3.10 15:17,18.3.10 15:18,FL,Customer 2900,iPhone,Product Assistance,MoniqueCase 3483,Inbound Call,7.3.10 7:10,7.3.10 7:13,BL,Customer 2901,iPhone,Product Assistance,MathiasCase 3484,Inbound Call,18.3.10 15:57,18.3.10 15:58,BL,Customer 3,iPhone,Product Assistance,SteveCase 3485,Inbound Call,7.3.10 7:07,7.3.10 7:16,FL,Customer 2902,iPhone,Product Assistance,KennyCase 3485,Inbound Call,8.3.10 6:48,8.3.10 7:05,FL,Customer 2902,iPhone,Product Assistance,RichardCase 3485,Call Outbound,8.3.10 7:27,8.3.10 7:38,FL,Customer 2902,iPhone,Product Assistance,RichardCase 3485,Email Outbound,8.3.10 7:42,8.3.10 7:44,FL,Customer 2902,iPhone,Product Assistance,RichardCase 3485,Email Outbound,8.3.10 7:45,8.3.10 7:47,FL,Customer 2902,iPhone,Product Assistance,RichardCase 3486,Inbound Call,8.3.10 9:44,8.3.10 9:47,FL,Customer 2903,MacBook Pro,Referred to Servicer,WilCase 3487,Inbound Call,22.3.10 15:27,22.3.10 15:29,FL,Customer 2904,iPhone,Product Assistance,TonCase 3488,Inbound Call,4.3.10 12:19,4.3.10 12:22,FL,Customer 2905,iPhone,Product Assistance,IrenaCase 3489,Inbound Call,8.3.10 9:05,8.3.10 9:06,FL,Customer 2906,iPhone,Product Assistance,WilCase 3490,Inbound Call,4.3.10 15:48,4.3.10 15:54,FL,Customer 2907,MacBook Pro,Referred to Servicer,TonCase 3491,Inbound Call,19.3.10 14:28,19.3.10 14:29,FL,Customer 2908,iPhone,Referred to Servicer,MichaelCase 3492,Inbound Call,29.3.10 9:54,29.3.10 9:57,FL,Customer 2909,MacBook Pro,Product Assistance,TonCase 3493,Inbound Call,14.3.10 11:11,14.3.10 11:12,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 3494,Inbound Call,12.3.10 14:45,12.3.10 14:46,FL,Customer 3,MacBook Pro,Product Assistance,SteffiCase 3495,Handle Email,26.3.10 12:05,26.3.10 12:06,FL,Customer 2910,iPhone,Product Assistance,JochemCase 3495,Handle Email,26.3.10 12:11,26.3.10 12:11,FL,Customer 2910,iPhone,Product Assistance,JochemCase 3496,Inbound Call,7.3.10 10:24,7.3.10 10:29,FL,Customer 2911,iPhone,Referred to Servicer,SteffiCase 3497,Inbound Call,13.3.10 14:13,13.3.10 14:14,FL,Customer 2912,iPhone,Product Assistance,MichaelCase 3497,Call Outbound,13.3.10 14:18,13.3.10 14:19,FL,Customer 2912,iPhone,Product Assistance,MichaelCase 3498,Inbound Call,26.3.10 16:33,26.3.10 16:41,FL,Customer 2913,iPhone,Product Assistance,TonCase 3499,Inbound Email,3.3.10 21:30,6.3.10 10:38,FL,Customer 2914,MacBook Pro,Product Assistance,MaryCase 3499,Handle Email,6.3.10 10:38,6.3.10 10:39,FL,Customer 2914,MacBook Pro,Product Assistance,MaryCase 3499,Email Outbound,6.3.10 10:39,6.3.10 10:39,FL,Customer 2914,MacBook Pro,Product Assistance,MaryCase 3500,Inbound Call,11.3.10 12:03,11.3.10 12:07,FL,Customer 2915,MacBook Pro,Product Assistance,IrenaCase 3500,Call Outbound,20.3.10 12:11,20.3.10 12:16,FL,Customer 2915,MacBook Pro,Product Assistance,IrenaCase 3501,Inbound Call,6.3.10 9:44,6.3.10 9:55,FL,Customer 2916,iPhone,Referred to Servicer,FredCase 3502,Inbound Email,11.3.10 15:09,12.3.10 12:21,FL,Customer 2917,MacBook Pro,Product Assistance,MaryCase 3502,Handle Email,12.3.10 12:21,12.3.10 12:22,FL,Customer 2917,MacBook Pro,Product Assistance,MaryCase 3502,Email Outbound,12.3.10 12:22,12.3.10 12:23,FL,Customer 2917,MacBook Pro,Product Assistance,MaryCase 3503,Inbound Call,22.3.10 10:19,22.3.10 10:23,FL,Customer 2918,MacBook Pro,Referred to Servicer,MaryCase 3504,Inbound Call,14.3.10 14:41,14.3.10 14:48,FL,Customer 2919,MacBook Pro,Referred to Servicer,DavidCase 3504,Inbound Call,16.4.10 10:15,16.4.10 10:16,FL,Customer 2919,MacBook Pro,Referred to Servicer,ChristianCase 3505,Inbound Call,15.3.10 12:54,15.3.10 12:58,FL,Customer 2920,iPhone,Referred to Servicer,NancyCase 3506,Inbound Call,26.3.10 8:55,26.3.10 9:00,FL,Customer 2921,MacBook Pro,Product Assistance,FredCase 3507,Inbound Call,19.3.10 9:09,19.3.10 9:12,FL,Customer 2922,MacBook Pro,Product Assistance,IrenaCase 3507,Call Outbound,2.4.10 12:08,2.4.10 12:13,FL,Customer 2922,MacBook Pro,Product Assistance,IrenaCase 3507,Call Outbound,4.4.10 12:02,4.4.10 12:05,FL,Customer 2922,MacBook Pro,Product Assistance,IrenaCase 3507,Call Outbound,10.4.10 11:47,10.4.10 11:49,FL,Customer 2922,MacBook Pro,Product Assistance,IrenaCase 3508,Inbound Call,25.3.10 16:51,25.3.10 17:28,FL,Customer 2923,iPhone,Product Assistance,SteffiCase 3509,Inbound Call,6.3.10 16:10,6.3.10 16:20,FL,Customer 2924,iPhone,Product Assistance,ClarkCase 3510,Inbound Email,27.3.10 12:06,28.3.10 8:23,FL,Customer 2925,MacBook Pro,Product Assistance,SamuilCase 3510,Email Outbound,28.3.10 8:25,28.3.10 8:26,FL,Customer 2925,MacBook Pro,Product Assistance,SamuilCase 3510,Handle Email,28.3.10 8:26,28.3.10 8:26,FL,Customer 2925,MacBook Pro,Product Assistance,SamuilCase 3510,Inbound Email,28.3.10 10:49,1.4.10 12:15,FL,Customer 2925,MacBook Pro,Product Assistance,JochemCase 3510,Email Outbound,1.4.10 12:20,1.4.10 12:21,FL,Customer 2925,MacBook Pro,Product Assistance,JochemCase 3510,Email Outbound,1.4.10 12:21,1.4.10 12:22,FL,Customer 2925,MacBook Pro,Product Assistance,JochemCase 3510,Handle Email,1.4.10 12:27,1.4.10 12:27,FL,Customer 2925,MacBook Pro,Product Assistance,JochemCase 3510,Call Outbound,3.4.10 14:49,3.4.10 14:51,FL,Customer 2925,MacBook Pro,Product Assistance,JochemCase 3511,Inbound Call,15.3.10 10:43,15.3.10 10:55,FL,Customer 2926,iPhone,Referred to Servicer,SusiCase 3512,Inbound Call,8.3.10 9:03,8.3.10 9:04,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 3513,Inbound Call,4.3.10 12:19,4.3.10 12:21,FL,Customer 2927,iPhone,Product Assistance,MaryCase 3514,Inbound Call,28.3.10 11:48,28.3.10 12:02,FL,Customer 2928,MacBook Pro,Referred to Servicer,KennyCase 3514,Inbound Call,12.4.10 9:44,12.4.10 9:50,FL,Customer 2928,MacBook Pro,Referred to Servicer,WilCase 3515,Inbound Call,6.3.10 16:23,6.3.10 16:38,FL,Customer 2929,iPhone,Product Assistance,TonCase 3515,Handle Case,6.3.10 16:55,6.3.10 16:55,FL,Customer 2929,iPhone,Product Assistance,TonCase 3515,Handle Case,7.3.10 10:29,7.3.10 10:40,FL,Customer 2929,iPhone,Product Assistance,TonCase 3515,Inbound Call,14.3.10 11:55,14.3.10 11:58,FL,Customer 2929,iPhone,Product Assistance,TonCase 3515,Handle Case,19.3.10 10:26,19.3.10 10:28,FL,Customer 2929,iPhone,Product Assistance,TonCase 3515,Inbound Call,3.4.10 16:13,3.4.10 16:42,FL,Customer 2929,iPhone,Product Assistance,TonCase 3516,Inbound Email,8.3.10 15:23,11.3.10 13:43,FL,Customer 2930,MacBook Pro,Product Assistance,MaryCase 3516,Call Outbound,11.3.10 13:45,11.3.10 13:47,FL,Customer 2930,MacBook Pro,Product Assistance,MaryCase 3516,Email Outbound,11.3.10 13:47,11.3.10 13:49,FL,Customer 2930,MacBook Pro,Product Assistance,MaryCase 3516,Handle Email,11.3.10 13:49,11.3.10 13:49,FL,Customer 2930,MacBook Pro,Product Assistance,MaryCase 3517,Inbound Call,6.3.10 10:43,6.3.10 10:44,FL,Customer 3,MacBook Pro,Product Assistance,JohanCase 3518,Inbound Call,21.3.10 9:05,21.3.10 9:23,FL,Customer 2931,iPhone,Product Assistance,MaryCase 3518,Handle Case,21.3.10 9:23,21.3.10 9:23,FL,Customer 2931,iPhone,Product Assistance,MaryCase 3519,Inbound Call,7.3.10 13:32,7.3.10 13:34,FL,Customer 2932,iPhone,Referred to Servicer,AnneCase 3520,Inbound Call,21.3.10 17:33,21.3.10 17:37,FL,Customer 2933,iPhone,Product Assistance,ClarkCase 3521,Inbound Call,4.3.10 15:51,4.3.10 16:00,FL,Customer 2934,MacBook Pro,Referred to Servicer,ClarkCase 3521,Handle Case,5.3.10 7:40,5.3.10 7:42,BL,Customer 2934,MacBook Pro,Referred to Servicer,MathiasCase 3522,Inbound Call,18.3.10 10:28,18.3.10 10:31,FL,Customer 2935,iPhone,Product Assistance,ErikCase 3523,Inbound Call,15.3.10 7:16,15.3.10 7:20,FL,Customer 2936,iPhone,Referred to Servicer,SusiCase 3524,Inbound Call,8.3.10 11:06,8.3.10 11:08,FL,Customer 2937,MacBook Pro,Product Assistance,IrenaCase 3524,Call Outbound,20.3.10 12:04,20.3.10 12:08,FL,Customer 2937,MacBook Pro,Product Assistance,IrenaCase 3525,Inbound Call,19.3.10 10:38,19.3.10 10:40,FL,Customer 2938,iPhone,Referred to Servicer,MichaelCase 3526,Inbound Call,18.3.10 15:57,18.3.10 16:00,FL,Customer 2939,MacBook Pro,Referred to Servicer,WilCase 3526,Inbound Call,20.3.10 13:48,20.3.10 13:49,FL,Customer 2939,MacBook Pro,Referred to Servicer,MoniqueCase 3527,Handle Case,3.4.10 10:04,3.4.10 10:28,FL,Customer 2940,iPhone,Product Assistance,MariskaCase 3527,Handle Case,3.4.10 10:34,3.4.10 10:39,FL,Customer 2940,iPhone,Product Assistance,MariskaCase 3528,Inbound Call,11.3.10 13:47,11.3.10 13:49,FL,Customer 2941,iPhone,Product Assistance,NancyCase 3529,Inbound Email,10.3.10 15:32,11.3.10 10:58,FL,Customer 2942,iPhone,Referred to Servicer,SusiCase 3529,Email Outbound,11.3.10 11:02,11.3.10 11:04,FL,Customer 2942,iPhone,Referred to Servicer,SusiCase 3529,Handle Case,11.3.10 11:12,11.3.10 12:44,FL,Customer 2942,iPhone,Referred to Servicer,SusiCase 3529,Email Outbound,11.3.10 12:45,11.3.10 12:45,FL,Customer 2942,iPhone,Referred to Servicer,SusiCase 3530,Inbound Email,21.3.10 21:36,22.3.10 14:47,FL,Customer 2943,MacBook Pro,Referred to Servicer,MaryCase 3530,Call Outbound,22.3.10 14:50,22.3.10 14:56,FL,Customer 2943,MacBook Pro,Referred to Servicer,MaryCase 3530,Inbound Email,22.3.10 14:57,22.3.10 14:57,FL,Customer 2943,MacBook Pro,Referred to Servicer,MaryCase 3530,Call Outbound,22.3.10 14:57,22.3.10 14:57,FL,Customer 2943,MacBook Pro,Referred to Servicer,MaryCase 3530,Inbound Call,17.4.10 14:53,17.4.10 15:01,FL,Customer 2943,MacBook Pro,Referred to Servicer,TomCase 3530,Inbound Call,17.4.10 15:21,17.4.10 15:23,FL,Customer 2943,MacBook Pro,Referred to Servicer,SeanCase 3530,Handle Case,19.4.10 13:59,19.4.10 14:03,BL,Customer 2943,MacBook Pro,Referred to Servicer,SteveCase 3530,Handle Case,24.4.10 11:01,24.4.10 11:07,BL,Customer 2943,MacBook Pro,Referred to Servicer,StephanieCase 3530,Handle Case,24.4.10 14:31,24.4.10 14:33,BL,Customer 2943,MacBook Pro,Referred to Servicer,SteveCase 3530,Handle Case,25.4.10 6:50,25.4.10 6:51,FL,Customer 2943,MacBook Pro,Referred to Servicer,RossCase 3530,Handle Case,25.4.10 14:02,25.4.10 14:08,BL,Customer 2943,MacBook Pro,Referred to Servicer,SteveCase 3530,Handle Case,25.4.10 17:22,25.4.10 17:30,FL,Customer 2943,MacBook Pro,Referred to Servicer,TomCase 3531,Inbound Call,28.3.10 15:41,28.3.10 15:43,FL,Customer 2944,iPhone,Product Assistance,BarbaraCase 3531,Call Outbound,17.4.10 14:50,17.4.10 14:52,FL,Customer 2944,iPhone,Product Assistance,BarbaraCase 3532,Inbound Call,9.3.10 9:33,9.3.10 9:36,FL,Customer 2945,MacBook Pro,Referred to Servicer,HaroldCase 3532,Handle Case,11.3.10 9:14,11.3.10 9:18,BL,Customer 2945,MacBook Pro,Referred to Servicer,MathiasCase 3533,Inbound Call,28.3.10 18:05,28.3.10 18:07,FL,Customer 2946,MacBook Pro,Product Assistance,AnneCase 3534,Inbound Call,25.3.10 9:44,25.3.10 9:54,FL,Customer 2947,MacBook Pro,Referred to Servicer,HelenCase 3535,Inbound Call,28.3.10 14:10,28.3.10 14:12,FL,Customer 2948,iPhone,Product Assistance,TonCase 3536,Inbound Call,28.3.10 15:35,28.3.10 15:35,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 3537,Inbound Call,5.3.10 17:43,5.3.10 17:51,FL,Customer 2949,MacBook Pro,Referred to Servicer,SteffiCase 3538,Inbound Call,16.3.10 12:37,16.3.10 12:38,FL,Customer 2950,iPhone,Referred to Servicer,KarenCase 3539,Inbound Call,12.3.10 9:18,12.3.10 9:30,FL,Customer 2951,iPhone,Referred to Servicer,FredCase 3539,Inbound Call,12.3.10 10:30,12.3.10 10:31,FL,Customer 2951,iPhone,Referred to Servicer,ElenaCase 3540,Inbound Email,3.3.10 17:20,6.3.10 10:29,FL,Customer 2952,MacBook Pro,Product Assistance,JochemCase 3540,Handle Email,6.3.10 10:29,6.3.10 10:35,FL,Customer 2952,MacBook Pro,Product Assistance,JochemCase 3540,Email Outbound,6.3.10 10:35,6.3.10 10:42,FL,Customer 2952,MacBook Pro,Product Assistance,JochemCase 3540,Handle Email,6.3.10 10:42,6.3.10 10:42,FL,Customer 2952,MacBook Pro,Product Assistance,JochemCase 3541,Inbound Email,29.3.10 15:53,1.4.10 12:40,FL,Customer 1137,iPhone,Product Assistance,MaryCase 3541,Email Outbound,1.4.10 12:41,1.4.10 12:42,FL,Customer 1137,iPhone,Product Assistance,MaryCase 3541,Email Outbound,1.4.10 12:42,1.4.10 12:47,FL,Customer 1137,iPhone,Product Assistance,MaryCase 3541,Inbound Email,1.4.10 17:33,4.4.10 11:32,FL,Customer 1137,iPhone,Product Assistance,JochemCase 3541,Email Outbound,4.4.10 11:34,4.4.10 11:36,FL,Customer 1137,iPhone,Product Assistance,JochemCase 3541,Handle Email,4.4.10 11:36,4.4.10 11:36,FL,Customer 1137,iPhone,Product Assistance,JochemCase 3542,Inbound Call,23.3.10 10:56,23.3.10 10:59,FL,Customer 2953,iPhone,Product Assistance,BarbaraCase 3543,Handle Case,13.3.10 15:16,13.3.10 15:17,FL,Customer 836,MacBook Pro,Product Assistance,DavidCase 3544,Inbound Email,28.3.10 17:27,29.3.10 15:19,FL,Customer 2954,iPhone,Referred to Servicer,MaryCase 3544,Handle Email,29.3.10 15:19,29.3.10 15:21,FL,Customer 2954,iPhone,Referred to Servicer,MaryCase 3544,Email Outbound,29.3.10 15:22,29.3.10 15:22,FL,Customer 2954,iPhone,Referred to Servicer,MaryCase 3545,Inbound Email,3.3.10 20:50,6.3.10 12:34,FL,Customer 2955,iPhone,Product Assistance,JochemCase 3545,Handle Email,6.3.10 12:34,6.3.10 12:37,FL,Customer 2955,iPhone,Product Assistance,JochemCase 3545,Email Outbound,6.3.10 12:37,6.3.10 12:37,FL,Customer 2955,iPhone,Product Assistance,JochemCase 3546,Inbound Call,18.3.10 7:13,18.3.10 7:13,FL,Customer 3,iPhone,Product Assistance,SamuilCase 3547,Inbound Call,22.3.10 17:28,22.3.10 17:32,BL,Customer 2956,MacBook Pro,Referred to Servicer,SteveCase 3548,Inbound Email,14.3.10 11:32,14.3.10 11:57,FL,Customer 2693,iPhone,Product Assistance,RichardCase 3548,Email Outbound,14.3.10 11:59,14.3.10 12:15,FL,Customer 2693,iPhone,Product Assistance,RichardCase 3548,Handle Email,14.3.10 12:15,14.3.10 12:15,FL,Customer 2693,iPhone,Product Assistance,RichardCase 3549,Inbound Email,6.3.10 10:51,7.3.10 15:07,FL,Customer 2957,iPhone,Product Assistance,MaryCase 3549,Email Outbound,7.3.10 15:08,7.3.10 15:11,FL,Customer 2957,iPhone,Product Assistance,MaryCase 3549,Handle Email,7.3.10 15:11,7.3.10 15:11,FL,Customer 2957,iPhone,Product Assistance,MaryCase 3550,Inbound Call,27.3.10 16:23,27.3.10 16:27,FL,Customer 2958,MacBook Pro,Referred to Servicer,ClarkCase 3550,Inbound Call,28.3.10 10:08,28.3.10 10:17,FL,Customer 2958,MacBook Pro,Referred to Servicer,RichardCase 3551,Inbound Call,12.3.10 10:51,12.3.10 10:53,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3552,Inbound Call,11.3.10 14:47,11.3.10 14:48,FL,Customer 2959,iPhone,Product Assistance,KarenCase 3553,Inbound Call,6.3.10 11:59,6.3.10 12:03,FL,Customer 2960,iPhone,Referred to Servicer,WilCase 3553,Inbound Call,7.3.10 12:22,7.3.10 12:35,FL,Customer 2960,iPhone,Referred to Servicer,MoniqueCase 3554,Inbound Call,12.3.10 9:16,12.3.10 9:19,FL,Customer 2961,iPhone,Product Assistance,SamuilCase 3555,Inbound Email,22.3.10 17:33,25.3.10 11:16,FL,Customer 2461,iPhone,Referred to Servicer,MaryCase 3555,Email Outbound,25.3.10 11:17,25.3.10 11:28,FL,Customer 2461,iPhone,Referred to Servicer,MaryCase 3555,Handle Email,25.3.10 11:28,25.3.10 11:28,FL,Customer 2461,iPhone,Referred to Servicer,MaryCase 3556,Inbound Call,14.3.10 13:05,14.3.10 13:06,FL,Customer 2962,MacBook Pro,Product Assistance,NancyCase 3557,Inbound Call,18.3.10 8:55,18.3.10 9:03,FL,Customer 2963,MacBook Pro,Product Assistance,SusiCase 3558,Inbound Call,21.3.10 8:46,21.3.10 8:56,FL,Customer 2964,iPhone,Product Assistance,JohanCase 3559,Inbound Call,11.3.10 14:35,11.3.10 14:39,FL,Customer 2965,iPhone,Product Assistance,MoniqueCase 3559,Inbound Call,11.3.10 14:54,11.3.10 14:59,BL,Customer 2965,iPhone,Product Assistance,SteveCase 3559,Handle Case,12.3.10 10:28,12.3.10 10:30,FL,Customer 2965,iPhone,Product Assistance,HaroldCase 3559,Handle Case,12.3.10 11:29,12.3.10 11:30,FL,Customer 2965,iPhone,Product Assistance,DavidCase 3559,Inbound Call,23.3.10 7:17,23.3.10 7:19,FL,Customer 2965,iPhone,Product Assistance,ErikCase 3559,Inbound Call,25.3.10 10:26,25.3.10 10:55,FL,Customer 2965,iPhone,Product Assistance,TonCase 3559,Inbound Call,5.4.10 11:23,5.4.10 11:24,FL,Customer 2965,iPhone,Product Assistance,IrenaCase 3560,Inbound Call,2.3.10 15:06,2.3.10 15:43,FL,Customer 2966,iPhone,Product Assistance,TonCase 3560,Inbound Call,2.3.10 15:49,2.3.10 16:06,FL,Customer 2966,iPhone,Product Assistance,TonCase 3561,Inbound Call,13.3.10 15:00,13.3.10 15:01,FL,Customer 2967,iPhone,Product Assistance,MaryCase 3561,Handle Case,13.3.10 15:01,13.3.10 15:02,FL,Customer 2967,iPhone,Product Assistance,MaryCase 3562,Inbound Call,19.3.10 14:24,19.3.10 14:24,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 3563,Inbound Call,12.3.10 8:49,12.3.10 8:50,FL,Customer 2968,iPhone,Referred to Servicer,RichardCase 3564,Inbound Call,11.3.10 10:51,11.3.10 10:53,FL,Customer 2969,MacBook Pro,Referred to Servicer,IrenaCase 3564,Inbound Call,11.3.10 11:03,11.3.10 11:14,FL,Customer 2969,MacBook Pro,Referred to Servicer,MaryCase 3565,Inbound Email,12.3.10 7:43,14.3.10 10:39,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,14.3.10 10:41,14.3.10 10:41,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Email Outbound,14.3.10 10:41,14.3.10 10:43,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Handle Email,14.3.10 10:44,14.3.10 11:15,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,18.3.10 11:57,18.3.10 11:59,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,18.3.10 12:05,18.3.10 12:05,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,25.3.10 12:00,25.3.10 12:02,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,28.3.10 11:59,28.3.10 12:00,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3565,Call Outbound,2.4.10 11:56,2.4.10 12:01,FL,Customer 2970,MacBook Pro,Product Assistance,HenkCase 3566,Inbound Call,19.3.10 12:25,19.3.10 12:37,FL,Customer 2971,iPhone,Referred to Servicer,FredCase 3567,Inbound Call,7.3.10 9:42,7.3.10 9:44,FL,Customer 2972,MacBook Pro,Product Assistance,JochemCase 3567,Handle Case,9.3.10 14:14,9.3.10 14:16,FL,Customer 2972,MacBook Pro,Product Assistance,HaroldCase 3567,Handle Case,11.3.10 7:45,11.3.10 7:45,FL,Customer 2972,MacBook Pro,Product Assistance,DavidCase 3567,Call Outbound,4.4.10 14:09,4.4.10 14:11,FL,Customer 2972,MacBook Pro,Product Assistance,DavidCase 3568,Inbound Call,7.3.10 6:36,7.3.10 6:36,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3569,Inbound Call,11.3.10 9:42,11.3.10 9:43,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3570,Inbound Call,21.3.10 17:15,21.3.10 17:21,FL,Customer 3,iPhone,Product Assistance,JochemCase 3571,Inbound Call,21.3.10 14:26,21.3.10 14:28,FL,Customer 2973,iPhone,Product Assistance,MoniqueCase 3572,Inbound Call,5.3.10 9:28,5.3.10 9:29,FL,Customer 2974,iPhone,Product Assistance,JochemCase 3572,Inbound Call,5.3.10 9:31,5.3.10 9:31,FL,Customer 2974,iPhone,Product Assistance,JochemCase 3572,Inbound Call,5.3.10 15:39,5.3.10 15:43,FL,Customer 2974,iPhone,Product Assistance,NancyCase 3572,Email Outbound,5.3.10 15:43,5.3.10 15:48,FL,Customer 2974,iPhone,Product Assistance,NancyCase 3572,Inbound Call,6.3.10 8:38,6.3.10 8:41,FL,Customer 2974,iPhone,Product Assistance,IrenaCase 3572,Inbound Call,7.3.10 11:12,7.3.10 11:16,FL,Customer 2974,iPhone,Product Assistance,RichardCase 3572,Inbound Call,12.3.10 15:58,12.3.10 15:59,FL,Customer 2974,iPhone,Product Assistance,MoniqueCase 3572,Inbound Call,19.3.10 8:50,19.3.10 8:52,FL,Customer 2974,iPhone,Product Assistance,IrenaCase 3572,Inbound Call,28.3.10 10:42,28.3.10 10:43,FL,Customer 2974,iPhone,Product Assistance,WilCase 3572,Inbound Call,1.4.10 14:10,1.4.10 14:14,FL,Customer 2974,iPhone,Product Assistance,TonCase 3572,Inbound Call,4.4.10 8:08,4.4.10 8:10,FL,Customer 2974,iPhone,Product Assistance,WilCase 3573,Inbound Call,4.3.10 11:40,4.3.10 11:44,FL,Customer 2975,MacBook Pro,Referred to Servicer,ElenaCase 3573,Inbound Call,4.3.10 11:47,4.3.10 11:49,FL,Customer 2975,MacBook Pro,Referred to Servicer,AnneCase 3574,Inbound Call,18.3.10 11:25,18.3.10 11:27,FL,Customer 2976,MacBook Pro,Referred to Servicer,WilCase 3575,Inbound Call,25.3.10 9:08,25.3.10 9:09,FL,Customer 2977,iPhone,Referred to Servicer,MaryCase 3576,Inbound Call,27.3.10 12:41,27.3.10 12:42,FL,Customer 3,MacBook Pro,Product Assistance,BarbaraCase 3577,Inbound Call,23.3.10 10:46,23.3.10 10:52,FL,Customer 2978,iPhone,Product Assistance,BarbaraCase 3578,Inbound Call,28.3.10 13:04,28.3.10 13:06,FL,Customer 2979,iPhone,Product Assistance,MoniqueCase 3579,Inbound Call,13.3.10 15:42,13.3.10 15:46,FL,Customer 2980,MacBook Pro,Referred to Servicer,ChristianCase 3579,Handle Case,14.3.10 7:28,14.3.10 7:30,BL,Customer 2980,MacBook Pro,Referred to Servicer,MathiasCase 3580,Inbound Call,18.3.10 17:39,18.3.10 17:41,FL,Customer 2981,MacBook Pro,Referred to Servicer,KarenCase 3581,Inbound Call,12.3.10 9:27,12.3.10 9:31,FL,Customer 2982,iPhone,Referred to Servicer,HenkCase 3582,Inbound Call,5.3.10 8:38,5.3.10 8:39,FL,Customer 3,iPhone,Product Assistance,RichardCase 3583,Inbound Email,11.3.10 20:55,13.3.10 9:48,FL,Customer 2983,iPhone,Product Assistance,SamuilCase 3583,Inbound Email,13.3.10 9:54,13.3.10 9:54,FL,Customer 2983,iPhone,Product Assistance,SamuilCase 3583,Email Outbound,13.3.10 9:54,13.3.10 9:55,FL,Customer 2983,iPhone,Product Assistance,SamuilCase 3584,Inbound Call,11.3.10 14:36,11.3.10 14:40,BL,Customer 2984,MacBook Pro,Product Assistance,SteveCase 3585,Inbound Call,18.3.10 8:27,18.3.10 8:33,FL,Customer 3,iPhone,Product Assistance,RichardCase 3586,Inbound Call,28.3.10 7:33,28.3.10 7:36,FL,Customer 2985,MacBook Pro,Referred to Servicer,SusiCase 3586,Inbound Call,4.4.10 15:53,4.4.10 15:55,FL,Customer 2985,MacBook Pro,Referred to Servicer,ChristianCase 3586,Handle Case,5.4.10 8:13,5.4.10 8:17,BL,Customer 2985,MacBook Pro,Referred to Servicer,MathiasCase 3587,Inbound Call,11.3.10 9:56,11.3.10 9:57,FL,Customer 2986,MacBook Pro,Product Assistance,MaryCase 3588,Inbound Call,4.3.10 16:07,4.3.10 16:15,BL,Customer 2987,iPhone,Product Assistance,SteveCase 3589,Handle Email,19.3.10 12:10,19.3.10 12:15,FL,Customer 2988,MacBook Pro,Referred to Servicer,JochemCase 3589,Call Outbound,19.3.10 12:19,19.3.10 12:20,FL,Customer 2988,MacBook Pro,Referred to Servicer,JochemCase 3590,Inbound Call,4.3.10 13:55,4.3.10 13:57,FL,Customer 2989,MacBook Pro,Referred to Servicer,JochemCase 3591,Inbound Call,21.3.10 15:40,21.3.10 15:42,FL,Customer 2990,iPhone,Referred to Servicer,MoniqueCase 3592,Inbound Call,21.3.10 14:53,21.3.10 14:53,FL,Customer 3,MacBook Pro,Product Assistance,MoniqueCase 3593,Inbound Call,21.3.10 17:55,21.3.10 17:59,FL,Customer 2991,MacBook Pro,Referred to Servicer,NancyCase 3593,Inbound Call,22.3.10 15:33,22.3.10 15:41,FL,Customer 2991,MacBook Pro,Referred to Servicer,JochemCase 3593,Inbound Call,22.3.10 15:43,22.3.10 15:43,FL,Customer 2991,MacBook Pro,Referred to Servicer,SteffiCase 3594,Inbound Call,20.3.10 11:50,20.3.10 11:51,FL,Customer 3,iPhone,Product Assistance,KennyCase 3595,Inbound Call,4.3.10 11:33,4.3.10 11:36,FL,Customer 2992,iPhone,Referred to Servicer,ErikCase 3596,Inbound Call,5.3.10 9:21,5.3.10 9:25,FL,Customer 2993,iPhone,Product Assistance,SamuilCase 3597,Inbound Call,5.3.10 10:02,5.3.10 10:05,FL,Customer 2994,iPhone,Referred to Servicer,MichaelCase 3597,Inbound Call,5.3.10 11:01,5.3.10 11:05,FL,Customer 2994,iPhone,Referred to Servicer,ElenaCase 3598,Inbound Call,13.3.10 15:32,13.3.10 15:35,FL,Customer 2995,MacBook Pro,Referred to Servicer,MaryCase 3599,Inbound Call,12.3.10 16:11,12.3.10 16:13,FL,Customer 2996,MacBook Pro,Referred to Servicer,AnneCase 3600,Inbound Call,28.3.10 18:00,28.3.10 18:07,FL,Customer 2997,MacBook Pro,Referred to Servicer,HaroldCase 3600,Inbound Call,18.4.10 15:33,18.4.10 15:33,FL,Customer 2997,MacBook Pro,Referred to Servicer,PatrickCase 3601,Inbound Call,11.3.10 10:54,11.3.10 11:01,FL,Customer 2998,iPhone,Product Assistance,ErikCase 3602,Inbound Call,20.3.10 7:39,20.3.10 7:41,FL,Customer 2999,iPhone,Product Assistance,HenkCase 3603,Handle Email,4.4.10 8:11,4.4.10 8:33,FL,Customer 3000,MacBook Pro,Product Assistance,SteffiCase 3603,Handle Case,4.4.10 8:38,4.4.10 8:38,FL,Customer 3000,MacBook Pro,Product Assistance,SteffiCase 3603,Handle Email,4.4.10 8:41,4.4.10 10:17,FL,Customer 3000,MacBook Pro,Product Assistance,SteffiCase 3603,Handle Case,4.4.10 15:32,4.4.10 15:36,FL,Customer 3000,MacBook Pro,Product Assistance,SteffiCase 3603,Inbound Call,5.4.10 8:52,5.4.10 8:54,FL,Customer 3000,MacBook Pro,Product Assistance,DavidCase 3604,Handle Email,11.3.10 12:23,11.3.10 12:25,FL,Customer 3001,iPhone,Product Assistance,JochemCase 3604,Handle Email,11.3.10 12:29,11.3.10 12:29,FL,Customer 3001,iPhone,Product Assistance,JochemCase 3605,Inbound Call,16.3.10 14:09,16.3.10 14:10,FL,Customer 3002,MacBook Pro,Referred to Servicer,KarenCase 3606,Inbound Call,20.3.10 16:10,20.3.10 16:18,BL,Customer 3003,iPhone,Referred to Servicer,SteveCase 3607,Inbound Call,30.3.10 11:56,30.3.10 12:00,FL,Customer 3004,iPhone,Referred to Servicer,AnneCase 3608,Handle Case,14.3.10 12:11,14.3.10 12:11,FL,Customer 3005,iPhone,Product Assistance,SusiCase 3609,Inbound Call,18.3.10 17:15,18.3.10 17:17,BL,Customer 3006,iPhone,Referred to Servicer,SteveCase 3610,Inbound Call,6.3.10 11:37,6.3.10 11:40,FL,Customer 3007,iPhone,Referred to Servicer,IrenaCase 3611,Inbound Call,14.3.10 7:43,14.3.10 7:49,FL,Customer 3008,iPhone,Product Assistance,IrenaCase 3612,Inbound Call,4.3.10 13:43,4.3.10 13:45,FL,Customer 3009,iPhone,Product Assistance,JochemCase 3613,Inbound Call,5.3.10 10:04,5.3.10 10:05,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3614,Inbound Call,11.3.10 13:41,11.3.10 13:43,FL,Customer 3010,iPhone,Referred to Servicer,WilCase 3615,Inbound Call,6.3.10 8:26,6.3.10 8:29,FL,Customer 3011,iPhone,Referred to Servicer,JohanCase 3616,Inbound Call,12.3.10 10:30,12.3.10 10:34,FL,Customer 3012,iPhone,Product Assistance,FredCase 3617,Call Outbound,13.3.10 13:13,13.3.10 13:13,FL,Customer 3013,iPhone,Product Assistance,SamuilCase 3617,Call Outbound,13.3.10 13:15,13.3.10 13:19,FL,Customer 3013,iPhone,Product Assistance,SamuilCase 3618,Inbound Call,21.3.10 10:13,21.3.10 10:15,FL,Customer 3014,iPhone,Product Assistance,KennyCase 3619,Inbound Call,18.3.10 10:37,18.3.10 10:38,FL,Customer 3015,iPhone,Referred to Servicer,WilCase 3620,Handle Email,21.3.10 11:10,21.3.10 11:12,FL,Customer 3016,MacBook Pro,Product Assistance,JochemCase 3620,Handle Email,21.3.10 11:15,21.3.10 11:15,FL,Customer 3016,MacBook Pro,Product Assistance,JochemCase 3621,Inbound Call,7.3.10 16:37,7.3.10 16:38,FL,Customer 3017,iPhone,Product Assistance,KarenCase 3622,Inbound Call,19.3.10 12:02,19.3.10 12:03,FL,Customer 3018,iPhone,Referred to Servicer,JohanCase 3623,Inbound Call,28.3.10 8:24,28.3.10 8:28,FL,Customer 3019,iPhone,Referred to Servicer,SusiCase 3624,Inbound Call,27.3.10 10:49,27.3.10 10:51,FL,Customer 3020,iPhone,Referred to Servicer,IrenaCase 3625,Inbound Call,19.3.10 9:26,19.3.10 9:27,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3626,Inbound Call,14.3.10 8:16,14.3.10 8:16,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 3627,Inbound Call,26.3.10 16:13,26.3.10 16:17,FL,Customer 3021,iPhone,Product Assistance,TonCase 3628,Inbound Call,7.3.10 10:23,7.3.10 10:29,FL,Customer 3022,iPhone,Referred to Servicer,MaryCase 3628,Inbound Call,15.3.10 7:29,15.3.10 7:36,FL,Customer 3022,iPhone,Referred to Servicer,JohanCase 3629,Inbound Call,21.3.10 10:17,21.3.10 10:18,FL,Customer 3023,iPhone,Product Assistance,JohanCase 3629,Inbound Call,2.4.10 9:55,2.4.10 9:56,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Handle Case,4.4.10 11:44,4.4.10 11:45,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Handle Case,10.4.10 11:53,10.4.10 11:53,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Call Outbound,10.4.10 11:55,10.4.10 12:02,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Call Outbound,10.4.10 12:03,10.4.10 12:03,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Call Outbound,15.4.10 11:48,15.4.10 11:49,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Call Outbound,18.4.10 11:48,18.4.10 11:59,FL,Customer 3023,iPhone,Product Assistance,HenkCase 3629,Inbound Call,19.4.10 9:21,19.4.10 9:23,FL,Customer 3023,iPhone,Product Assistance,KarenCase 3630,Inbound Email,6.3.10 8:49,7.3.10 14:23,FL,Customer 841,MacBook Pro,Product Assistance,MaryCase 3630,Handle Email,7.3.10 14:23,7.3.10 14:24,FL,Customer 841,MacBook Pro,Product Assistance,MaryCase 3630,Email Outbound,7.3.10 14:24,7.3.10 14:24,FL,Customer 841,MacBook Pro,Product Assistance,MaryCase 3631,Inbound Call,16.3.10 7:52,16.3.10 7:58,FL,Customer 3024,iPhone,Referred to Servicer,PatrickCase 3631,Inbound Call,16.3.10 8:16,16.3.10 8:24,FL,Customer 3024,iPhone,Referred to Servicer,ClarkCase 3631,Inbound Call,18.3.10 15:02,18.3.10 15:03,FL,Customer 3024,iPhone,Referred to Servicer,TonCase 3631,Inbound Call,18.3.10 15:32,18.3.10 15:35,FL,Customer 3024,iPhone,Referred to Servicer,MoniqueCase 3632,Inbound Call,20.3.10 7:36,20.3.10 7:36,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3633,Inbound Email,17.3.10 19:20,18.3.10 7:51,FL,Customer 3025,iPhone,Referred to Servicer,SusiCase 3633,Handle Email,18.3.10 7:51,18.3.10 7:54,FL,Customer 3025,iPhone,Referred to Servicer,SusiCase 3633,Email Outbound,18.3.10 7:54,18.3.10 7:55,FL,Customer 3025,iPhone,Referred to Servicer,SusiCase 3634,Inbound Call,7.3.10 10:05,7.3.10 10:05,FL,Customer 3,iPhone,Product Assistance,JochemCase 3635,Email Outbound,7.3.10 14:36,7.3.10 14:36,FL,Customer 3026,iPhone,Referred to Servicer,JochemCase 3635,Email Outbound,7.3.10 14:45,7.3.10 14:45,FL,Customer 3026,iPhone,Referred to Servicer,JochemCase 3636,Inbound Call,26.3.10 7:50,26.3.10 7:58,FL,Customer 3027,iPhone,Product Assistance,HelenCase 3637,Inbound Call,29.3.10 10:22,29.3.10 10:23,FL,Customer 3028,iPhone,Product Assistance,ErikCase 3638,Inbound Call,26.3.10 8:45,26.3.10 8:46,FL,Customer 3,iPhone,Product Assistance,WilCase 3639,Inbound Call,18.3.10 10:27,18.3.10 10:31,FL,Customer 3029,iPhone,Referred to Servicer,PatrickCase 3640,Inbound Call,13.3.10 14:31,13.3.10 14:36,BL,Customer 3030,iPhone,Product Assistance,SteveCase 3640,Inbound Call,14.3.10 14:53,14.3.10 14:56,FL,Customer 3030,iPhone,Product Assistance,WilCase 3640,Handle Case,18.3.10 14:56,18.3.10 15:01,FL,Customer 3030,iPhone,Product Assistance,MaryCase 3640,Handle Case,20.3.10 12:56,20.3.10 12:58,FL,Customer 3030,iPhone,Product Assistance,WilCase 3640,Handle Case,21.3.10 11:17,21.3.10 11:17,FL,Customer 3030,iPhone,Product Assistance,DavidCase 3640,Inbound Call,8.4.10 11:38,8.4.10 11:40,FL,Customer 3030,iPhone,Product Assistance,ClarkCase 3640,Call Outbound,9.4.10 13:56,9.4.10 13:57,FL,Customer 3030,iPhone,Product Assistance,KarenCase 3640,Handle Case,9.4.10 13:57,9.4.10 13:57,FL,Customer 3030,iPhone,Product Assistance,WilCase 3641,Inbound Call,20.3.10 9:26,20.3.10 9:27,FL,Customer 3031,iPhone,Product Assistance,JochemCase 3641,Inbound Call,20.3.10 9:29,20.3.10 9:29,FL,Customer 3031,iPhone,Product Assistance,JochemCase 3642,Inbound Call,6.3.10 8:55,6.3.10 8:56,FL,Customer 3,MacBook Pro,Product Assistance,HelenCase 3643,Call Outbound,21.3.10 13:11,21.3.10 13:11,FL,Customer 3032,iPhone,Referred to Servicer,SamuilCase 3643,Call Outbound,21.3.10 13:19,21.3.10 13:19,FL,Customer 3032,iPhone,Referred to Servicer,SamuilCase 3643,Call Outbound,27.3.10 9:46,27.3.10 9:48,FL,Customer 3032,iPhone,Referred to Servicer,SamuilCase 3643,Call Outbound,27.3.10 11:53,27.3.10 11:55,FL,Customer 3032,iPhone,Referred to Servicer,SamuilCase 3644,Inbound Call,11.3.10 11:59,11.3.10 12:07,FL,Customer 3033,MacBook Pro,Referred to Servicer,ErikCase 3644,Inbound Call,13.3.10 8:26,13.3.10 8:27,FL,Customer 3033,MacBook Pro,Referred to Servicer,ClarkCase 3644,Inbound Call,26.3.10 15:31,26.3.10 15:32,FL,Customer 3033,MacBook Pro,Referred to Servicer,MichaelCase 3644,Inbound Call,26.3.10 15:38,26.3.10 15:39,FL,Customer 3033,MacBook Pro,Referred to Servicer,MichaelCase 3645,Inbound Email,15.3.10 18:57,18.3.10 12:11,FL,Customer 3034,iPhone,Product Assistance,MaryCase 3645,Inbound Email,18.3.10 12:12,18.3.10 12:12,FL,Customer 3034,iPhone,Product Assistance,MaryCase 3645,Email Outbound,18.3.10 12:12,18.3.10 12:12,FL,Customer 3034,iPhone,Product Assistance,MaryCase 3646,Inbound Call,4.3.10 16:46,4.3.10 16:48,FL,Customer 3035,iPhone,Product Assistance,ClarkCase 3647,Inbound Call,18.3.10 12:03,18.3.10 12:05,FL,Customer 3036,iPhone,Referred to Servicer,JohanCase 3647,Inbound Call,25.3.10 9:17,25.3.10 9:21,FL,Customer 3036,iPhone,Referred to Servicer,ErikCase 3647,Call Outbound,4.4.10 10:28,4.4.10 10:33,FL,Customer 3036,iPhone,Referred to Servicer,ErikCase 3648,Inbound Call,15.3.10 11:22,15.3.10 11:27,FL,Customer 3037,MacBook Pro,Referred to Servicer,SusiCase 3648,Handle Case,18.3.10 7:20,18.3.10 7:24,BL,Customer 3037,MacBook Pro,Referred to Servicer,MathiasCase 3648,Inbound Call,22.3.10 10:09,22.3.10 10:11,FL,Customer 3037,MacBook Pro,Referred to Servicer,SteffiCase 3648,Inbound Call,8.4.10 17:02,8.4.10 17:06,FL,Customer 3037,MacBook Pro,Referred to Servicer,MoniqueCase 3648,Handle Case,9.4.10 8:23,9.4.10 8:29,BL,Customer 3037,MacBook Pro,Referred to Servicer,MathiasCase 3648,Inbound Call,9.4.10 9:19,9.4.10 9:20,FL,Customer 3037,MacBook Pro,Referred to Servicer,MajaCase 3649,Inbound Call,21.3.10 10:39,21.3.10 10:42,FL,Customer 3038,MacBook Pro,Referred to Servicer,JohanCase 3650,Inbound Call,26.3.10 7:44,26.3.10 7:44,FL,Customer 3039,iPhone,Referred to Servicer,HenkCase 3651,Inbound Call,11.3.10 11:24,11.3.10 11:26,FL,Customer 3,MacBook Pro,Product Assistance,WilCase 3652,Handle Email,1.4.10 15:37,1.4.10 17:44,FL,Customer 3040,MacBook Pro,Product Assistance,ChristianCase 3652,Handle Email,1.4.10 17:54,1.4.10 17:54,FL,Customer 3040,MacBook Pro,Product Assistance,ChristianCase 3652,Call Outbound,1.4.10 17:54,1.4.10 17:54,FL,Customer 3040,MacBook Pro,Product Assistance,ChristianCase 3652,Handle Case,1.4.10 17:55,1.4.10 17:55,FL,Customer 3040,MacBook Pro,Product Assistance,ChristianCase 3653,Inbound Call,28.3.10 12:23,28.3.10 12:37,FL,Customer 3041,iPhone,Product Assistance,AnneCase 3653,Inbound Call,28.3.10 15:37,28.3.10 15:47,FL,Customer 3041,iPhone,Product Assistance,HaroldCase 3653,Handle Case,28.3.10 17:21,28.3.10 17:29,FL,Customer 3041,iPhone,Product Assistance,HaroldCase 3654,Handle Email,1.4.10 14:34,1.4.10 14:41,FL,Customer 3042,MacBook Pro,Product Assistance,ChristianCase 3654,Handle Case,1.4.10 15:21,1.4.10 15:21,FL,Customer 3042,MacBook Pro,Product Assistance,DavidCase 3654,Handle Case,23.4.10 11:05,23.4.10 11:06,FL,Customer 3042,MacBook Pro,Product Assistance,DavidCase 3654,Inbound Email,26.4.10 11:38,29.4.10 12:11,FL,Customer 3042,MacBook Pro,Product Assistance,SamuilCase 3654,Handle Email,29.4.10 12:11,29.4.10 12:14,FL,Customer 3042,MacBook Pro,Product Assistance,SamuilCase 3654,Email Outbound,29.4.10 12:14,29.4.10 12:22,FL,Customer 3042,MacBook Pro,Product Assistance,SamuilCase 3655,Inbound Call,14.3.10 12:58,14.3.10 12:59,FL,Customer 3043,MacBook Pro,Product Assistance,JohanCase 3655,Inbound Call,14.3.10 13:07,14.3.10 13:15,FL,Customer 3043,MacBook Pro,Product Assistance,FredCase 3656,Inbound Call,11.3.10 15:40,11.3.10 15:42,FL,Customer 3044,iPhone,Referred to Servicer,WilCase 3657,Inbound Call,4.3.10 16:53,4.3.10 16:54,FL,Customer 3045,MacBook Pro,Referred to Servicer,NancyCase 3657,Handle Case,7.3.10 14:36,7.3.10 14:36,FL,Customer 3045,MacBook Pro,Referred to Servicer,NancyCase 3657,Inbound Call,12.4.10 8:19,12.4.10 8:23,FL,Customer 3045,MacBook Pro,Referred to Servicer,HelenCase 3657,Call Outbound,15.4.10 11:48,15.4.10 11:50,FL,Customer 3045,MacBook Pro,Referred to Servicer,HelenCase 3657,Inbound Call,19.4.10 6:28,19.4.10 6:30,FL,Customer 3045,MacBook Pro,Referred to Servicer,SamuilCase 3658,Inbound Call,27.3.10 9:30,27.3.10 9:37,FL,Customer 3046,iPhone,Product Assistance,FredCase 3659,Inbound Call,4.3.10 15:47,4.3.10 15:49,FL,Customer 3047,MacBook Pro,Referred to Servicer,ChristianCase 3659,Handle Case,6.3.10 9:57,6.3.10 9:57,FL,Customer 3047,MacBook Pro,Referred to Servicer,ChristianCase 3660,Inbound Email,10.3.10 13:58,12.3.10 7:13,FL,Customer 3048,MacBook Pro,Product Assistance,SamuilCase 3660,Handle Email,12.3.10 7:13,12.3.10 7:15,FL,Customer 3048,MacBook Pro,Product Assistance,SamuilCase 3660,Email Outbound,12.3.10 7:15,12.3.10 7:15,FL,Customer 3048,MacBook Pro,Product Assistance,SamuilCase 3661,Inbound Call,15.3.10 14:41,15.3.10 14:42,FL,Customer 3049,iPhone,Product Assistance,WilCase 3662,Inbound Call,26.3.10 15:49,26.3.10 15:51,FL,Customer 3050,iPhone,Referred to Servicer,MoniqueCase 3663,Inbound Call,20.3.10 13:42,20.3.10 13:49,FL,Customer 3051,MacBook Pro,Referred to Servicer,TonCase 3664,Inbound Call,21.3.10 12:38,21.3.10 12:42,FL,Customer 3052,iPhone,Product Assistance,MaryCase 3664,Email Outbound,21.3.10 12:42,21.3.10 12:43,FL,Customer 3052,iPhone,Product Assistance,MaryCase 3665,Inbound Call,8.3.10 8:31,8.3.10 8:34,FL,Customer 3053,MacBook Pro,Referred to Servicer,SusiCase 3665,Handle Case,8.3.10 8:34,8.3.10 8:34,FL,Customer 3053,MacBook Pro,Referred to Servicer,SusiCase 3665,Inbound Call,14.3.10 15:34,14.3.10 15:35,FL,Customer 3053,MacBook Pro,Referred to Servicer,WilCase 3666,Inbound Call,15.3.10 14:32,15.3.10 14:34,FL,Customer 3054,iPhone,Referred to Servicer,WilCase 3667,Inbound Call,12.3.10 17:56,12.3.10 17:58,FL,Customer 3055,MacBook Pro,Referred to Servicer,ChristianCase 3668,Inbound Email,21.3.10 20:22,25.3.10 10:22,FL,Customer 3056,MacBook Pro,Product Assistance,JochemCase 3668,Call Outbound,25.3.10 10:26,25.3.10 10:28,FL,Customer 3056,MacBook Pro,Product Assistance,JochemCase 3668,Email Outbound,25.3.10 10:29,25.3.10 10:32,FL,Customer 3056,MacBook Pro,Product Assistance,JochemCase 3668,Email Outbound,25.3.10 10:32,25.3.10 10:35,FL,Customer 3056,MacBook Pro,Product Assistance,JochemCase 3669,Inbound Call,19.3.10 10:41,19.3.10 11:10,FL,Customer 3057,MacBook Pro,Product Assistance,RichardCase 3670,Inbound Call,2.3.10 8:38,2.3.10 8:42,FL,Customer 3058,MacBook Pro,Referred to Servicer,KennyCase 3671,Inbound Call,6.3.10 11:33,6.3.10 11:35,FL,Customer 3059,iPhone,Referred to Servicer,JohanCase 3672,Inbound Call,18.3.10 11:33,18.3.10 11:50,FL,Customer 3060,MacBook Pro,Referred to Servicer,KennyCase 3672,Inbound Call,18.3.10 16:20,18.3.10 16:23,FL,Customer 3060,MacBook Pro,Referred to Servicer,TonCase 3672,Call Outbound,18.3.10 17:17,18.3.10 17:18,FL,Customer 3060,MacBook Pro,Referred to Servicer,TonCase 3672,Email Outbound,18.3.10 17:18,18.3.10 17:19,FL,Customer 3060,MacBook Pro,Referred to Servicer,TonCase 3672,Inbound Call,18.3.10 17:21,18.3.10 17:21,FL,Customer 3060,MacBook Pro,Referred to Servicer,TonCase 3672,Inbound Call,21.3.10 11:50,21.3.10 11:56,FL,Customer 3060,MacBook Pro,Referred to Servicer,MaryCase 3673,Inbound Call,27.3.10 7:47,27.3.10 7:48,FL,Customer 3061,iPhone,Referred to Servicer,DavidCase 3674,Inbound Call,13.3.10 10:02,13.3.10 10:04,FL,Customer 3062,MacBook Pro,Referred to Servicer,KennyCase 3675,Inbound Call,27.3.10 14:42,27.3.10 14:44,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 3676,Inbound Call,8.3.10 9:17,8.3.10 9:22,FL,Customer 3,iPhone,Product Assistance,RichardCase 3677,Inbound Call,22.3.10 10:53,22.3.10 10:57,FL,Customer 3063,iPhone,Referred to Servicer,JohanCase 3678,Inbound Call,4.3.10 18:07,4.3.10 18:08,FL,Customer 3064,iPhone,Product Assistance,MoniqueCase 3678,Inbound Call,4.3.10 18:09,4.3.10 18:09,FL,Customer 3064,iPhone,Product Assistance,MoniqueCase 3679,Inbound Call,14.3.10 14:19,14.3.10 14:26,FL,Customer 3065,iPhone,Product Assistance,ClarkCase 3679,Handle Case,15.3.10 14:37,15.3.10 14:40,FL,Customer 3065,iPhone,Product Assistance,HaroldCase 3679,Handle Case,18.3.10 15:05,18.3.10 15:05,FL,Customer 3065,iPhone,Product Assistance,DavidCase 3679,Inbound Call,4.4.10 13:43,4.4.10 13:45,FL,Customer 3065,iPhone,Product Assistance,MichaelCase 3679,Handle Case,4.4.10 14:08,4.4.10 14:10,FL,Customer 3065,iPhone,Product Assistance,HaroldCase 3679,Call Outbound,9.4.10 10:11,9.4.10 10:15,FL,Customer 3065,iPhone,Product Assistance,KarenCase 3679,Call Outbound,18.4.10 11:06,18.4.10 11:08,FL,Customer 3065,iPhone,Product Assistance,KarenCase 3679,Call Outbound,19.4.10 16:02,19.4.10 16:09,FL,Customer 3065,iPhone,Product Assistance,KarenCase 3679,Call Outbound,24.4.10 10:30,24.4.10 10:38,FL,Customer 3065,iPhone,Product Assistance,KarenCase 3680,Inbound Call,29.3.10 13:09,29.3.10 13:33,FL,Customer 3066,MacBook Pro,Referred to Servicer,WilCase 3680,Inbound Call,11.4.10 17:08,11.4.10 17:22,FL,Customer 3066,MacBook Pro,Referred to Servicer,MichaelCase 3680,Call Outbound,12.4.10 12:06,12.4.10 12:08,FL,Customer 3066,MacBook Pro,Referred to Servicer,MichaelCase 3680,Call Outbound,12.4.10 14:38,12.4.10 14:38,FL,Customer 3066,MacBook Pro,Referred to Servicer,MichaelCase 3680,Inbound Call,12.4.10 17:59,12.4.10 18:06,FL,Customer 3066,MacBook Pro,Referred to Servicer,NancyCase 3681,Inbound Call,5.3.10 6:58,5.3.10 6:59,FL,Customer 3067,iPhone,Referred to Servicer,HenkCase 3681,Handle Case,5.3.10 6:59,5.3.10 6:59,FL,Customer 3067,iPhone,Referred to Servicer,HenkCase 3682,Inbound Call,27.3.10 8:59,27.3.10 9:02,FL,Customer 3068,MacBook Pro,Referred to Servicer,HelenCase 3682,Inbound Call,27.3.10 9:08,27.3.10 9:11,FL,Customer 3068,MacBook Pro,Referred to Servicer,DavidCase 3682,Handle Case,28.3.10 6:35,28.3.10 6:47,BL,Customer 3068,MacBook Pro,Referred to Servicer,MathiasCase 3682,Inbound Call,28.3.10 8:27,28.3.10 8:28,FL,Customer 3068,MacBook Pro,Referred to Servicer,WilCase 3682,Inbound Call,28.3.10 8:29,28.3.10 8:31,FL,Customer 3068,MacBook Pro,Referred to Servicer,SamuilCase 3683,Inbound Call,21.3.10 14:21,21.3.10 14:26,FL,Customer 3069,MacBook Pro,Product Assistance,NancyCase 3684,Inbound Call,26.3.10 10:20,26.3.10 10:23,FL,Customer 3070,iPhone,Referred to Servicer,RichardCase 3685,Inbound Call,22.3.10 12:02,22.3.10 12:04,FL,Customer 3071,iPhone,Referred to Servicer,ChristianCase 3686,Inbound Call,16.3.10 8:51,16.3.10 8:52,FL,Customer 3072,MacBook Pro,Referred to Servicer,WilCase 3687,Inbound Call,25.3.10 17:14,25.3.10 17:15,FL,Customer 3073,MacBook Pro,Product Assistance,JochemCase 3688,Inbound Email,22.3.10 23:15,25.3.10 12:10,FL,Customer 3074,MacBook Pro,Product Assistance,JochemCase 3688,Email Outbound,25.3.10 12:13,25.3.10 12:19,FL,Customer 3074,MacBook Pro,Product Assistance,JochemCase 3688,Handle Email,25.3.10 12:20,25.3.10 12:20,FL,Customer 3074,MacBook Pro,Product Assistance,JochemCase 3689,Handle Email,22.3.10 8:32,22.3.10 8:34,FL,Customer 2693,iPhone,Product Assistance,SamuilCase 3690,Inbound Call,13.3.10 11:57,13.3.10 12:00,FL,Customer 3075,MacBook Pro,Referred to Servicer,TonCase 3690,Inbound Call,14.3.10 16:02,14.3.10 16:06,FL,Customer 3075,MacBook Pro,Referred to Servicer,ChristianCase 3691,Inbound Call,4.3.10 10:14,4.3.10 10:16,FL,Customer 3076,MacBook Pro,Product Assistance,IrenaCase 3692,Inbound Call,18.3.10 8:34,18.3.10 8:35,FL,Customer 3077,MacBook Pro,Referred to Servicer,WilCase 3693,Inbound Call,12.3.10 11:22,12.3.10 11:26,FL,Customer 3078,iPhone,Product Assistance,TonCase 3694,Inbound Call,5.3.10 10:25,5.3.10 10:26,FL,Customer 3079,iPhone,Referred to Servicer,KennyCase 3695,Inbound Call,11.3.10 9:37,11.3.10 9:48,FL,Customer 3080,iPhone,Referred to Servicer,SusiCase 3696,Inbound Call,7.3.10 10:07,7.3.10 10:08,FL,Customer 3081,MacBook Pro,Product Assistance,DavidCase 3697,Inbound Call,5.3.10 12:09,5.3.10 12:20,FL,Customer 3082,iPhone,Referred to Servicer,ElenaCase 3698,Inbound Call,25.3.10 10:58,25.3.10 11:09,FL,Customer 3083,MacBook Pro,Product Assistance,FredCase 3698,Inbound Call,25.3.10 17:11,25.3.10 17:19,FL,Customer 3083,MacBook Pro,Product Assistance,ClarkCase 3698,Call Outbound,26.3.10 15:08,26.3.10 15:10,FL,Customer 3083,MacBook Pro,Product Assistance,ClarkCase 3699,Inbound Call,19.3.10 9:18,19.3.10 9:18,FL,Customer 3,MacBook Pro,Product Assistance,JochemCase 3700,Inbound Call,11.3.10 13:52,11.3.10 13:54,FL,Customer 3,iPhone,Product Assistance,MichaelCase 3701,Inbound Call,20.3.10 9:51,20.3.10 9:54,FL,Customer 3084,iPhone,Product Assistance,IrenaCase 3702,Inbound Email,25.3.10 9:55,26.3.10 11:37,FL,Customer 3085,iPhone,Product Assistance,SamuilCase 3702,Inbound Email,26.3.10 11:42,26.3.10 11:42,FL,Customer 3085,iPhone,Product Assistance,SamuilCase 3702,Handle Email,26.3.10 11:43,26.3.10 11:43,FL,Customer 3085,iPhone,Product Assistance,SamuilCase 3703,Inbound Call,6.3.10 8:12,6.3.10 8:13,FL,Customer 3086,MacBook Pro,Referred to Servicer,MaryCase 3704,Inbound Call,16.3.10 11:36,16.3.10 11:37,FL,Customer 3087,iPhone,Product Assistance,WilCase 3705,Handle Email,12.3.10 7:38,12.3.10 7:58,FL,Customer 3088,iPhone,Product Assistance,SamuilCase 3705,Call Outbound,12.3.10 7:58,12.3.10 7:58,FL,Customer 3088,iPhone,Product Assistance,SamuilCase 3705,Inbound Call,14.3.10 17:12,14.3.10 17:25,BL,Customer 3088,iPhone,Product Assistance,SteveCase 3706,Inbound Call,2.3.10 7:46,2.3.10 8:14,FL,Customer 3089,MacBook Pro,Product Assistance,MajaCase 3706,Inbound Call,2.3.10 8:17,2.3.10 8:17,FL,Customer 3089,MacBook Pro,Product Assistance,MajaCase 3706,Handle Case,2.3.10 8:18,2.3.10 8:47,FL,Customer 3089,MacBook Pro,Product Assistance,MajaCase 3706,Handle Case,2.3.10 8:47,2.3.10 8:52,FL,Customer 3089,MacBook Pro,Product Assistance,MajaCase 3706,Handle Case,8.3.10 12:42,8.3.10 12:42,FL,Customer 3089,MacBook Pro,Product Assistance,MajaCase 3706,Handle Case,11.3.10 13:22,11.3.10 13:22,BL,Customer 3089,MacBook Pro,Product Assistance,SteveCase 3707,Inbound Call,22.3.10 9:29,22.3.10 9:39,FL,Customer 3090,iPhone,Referred to Servicer,SteffiCase 3707,Inbound Call,22.3.10 10:32,22.3.10 11:01,FL,Customer 3090,iPhone,Referred to Servicer,ElenaCase 3707,Handle Case,22.3.10 12:07,22.3.10 12:08,FL,Customer 3090,iPhone,Referred to Servicer,ElenaCase 3707,Handle Case,22.3.10 12:20,22.3.10 12:23,FL,Customer 3090,iPhone,Referred to Servicer,RossCase 3707,Handle Case,22.3.10 12:50,22.3.10 12:53,FL,Customer 3090,iPhone,Referred to Servicer,ElenaCase 3707,Inbound Call,25.3.10 8:25,25.3.10 8:33,FL,Customer 3090,iPhone,Referred to Servicer,ElenaCase 3708,Inbound Call,25.3.10 9:55,25.3.10 9:56,FL,Customer 3,iPhone,Product Assistance,ErikCase 3709,Inbound Call,18.3.10 8:00,18.3.10 8:02,FL,Customer 3091,MacBook Pro,Referred to Servicer,JohanCase 3709,Inbound Call,26.3.10 13:46,26.3.10 14:02,FL,Customer 3091,MacBook Pro,Referred to Servicer,TonCase 3710,Inbound Call,18.3.10 17:01,18.3.10 17:06,FL,Customer 3092,MacBook Pro,Referred to Servicer,ClarkCase 3711,Inbound Call,26.3.10 16:11,26.3.10 16:12,FL,Customer 3093,MacBook Pro,Product Assistance,JochemCase 3712,Inbound Call,18.3.10 17:54,18.3.10 17:59,FL,Customer 3094,iPhone,Product Assistance,NancyCase 3712,Call Outbound,19.3.10 13:52,19.3.10 13:54,FL,Customer 3094,iPhone,Product Assistance,NancyCase 3712,Call Outbound,20.3.10 14:10,20.3.10 14:11,FL,Customer 3094,iPhone,Product Assistance,NancyCase 3712,Inbound Call,20.3.10 17:00,20.3.10 17:06,BL,Customer 3094,iPhone,Product Assistance,SteveCase 3712,Handle Case,20.3.10 17:07,20.3.10 17:07,BL,Customer 3094,iPhone,Product Assistance,SteveCase 3713,Inbound Email,28.3.10 22:05,1.4.10 13:11,FL,Customer 3095,MacBook Pro,Product Assistance,SteffiCase 3713,Email Outbound,1.4.10 13:25,1.4.10 13:32,FL,Customer 3095,MacBook Pro,Product Assistance,SteffiCase 3713,Handle Email,1.4.10 13:32,1.4.10 13:32,FL,Customer 3095,MacBook Pro,Product Assistance,SteffiCase 3714,Inbound Call,13.3.10 16:37,13.3.10 16:40,FL,Customer 3096,iPhone,Referred to Servicer,HaroldCase 3715,Inbound Call,18.3.10 18:02,18.3.10 18:03,FL,Customer 3097,MacBook Pro,Referred to Servicer,MoniqueCase 3716,Inbound Call,25.3.10 7:53,25.3.10 7:55,FL,Customer 3098,iPhone,Referred to Servicer,SamuilCase 3717,Inbound Call,28.3.10 10:39,28.3.10 10:40,FL,Customer 3,iPhone,Product Assistance,SamuilCase 3718,Inbound Call,14.3.10 14:55,14.3.10 15:00,FL,Customer 3099,iPhone,Referred to Servicer,BarbaraCase 3718,Inbound Call,15.3.10 7:48,15.3.10 8:00,FL,Customer 3099,iPhone,Referred to Servicer,KennyCase 3718,Handle Case,15.3.10 8:04,15.3.10 8:18,BL,Customer 3099,iPhone,Referred to Servicer,MathiasCase 3719,Inbound Call,11.3.10 17:17,11.3.10 17:26,FL,Customer 3100,MacBook Pro,Referred to Servicer,SteffiCase 3719,Handle Case,12.3.10 10:37,12.3.10 10:39,BL,Customer 3100,MacBook Pro,Referred to Servicer,MathiasCase 3719,Inbound Call,27.3.10 9:47,27.3.10 9:59,FL,Customer 3100,MacBook Pro,Referred to Servicer,SteffiCase 3720,Inbound Call,7.3.10 11:41,7.3.10 11:42,FL,Customer 3,MacBook Pro,Product Assistance,KennyCase 3721,Inbound Call,5.3.10 15:55,5.3.10 15:57,FL,Customer 3101,iPhone,Product Assistance,AnneCase 3722,Inbound Call,6.3.10 12:17,6.3.10 12:19,FL,Customer 3102,iPhone,Product Assistance,AnneCase 3723,Inbound Call,25.3.10 8:10,25.3.10 8:10,FL,Customer 3103,iPhone,Referred to Servicer,MaryCase 3724,Inbound Call,22.3.10 14:49,22.3.10 14:52,BL,Customer 3104,MacBook Pro,Referred to Servicer,SteveCase 3725,Inbound Call,4.3.10 10:46,4.3.10 10:49,FL,Customer 3105,iPhone,Product Assistance,WilCase 3725,Handle Case,12.3.10 13:50,12.3.10 13:53,BL,Customer 3105,iPhone,Product Assistance,SteveCase 3725,Handle Case,14.3.10 11:37,14.3.10 11:44,FL,Customer 3105,iPhone,Product Assistance,WilCase 3725,Handle Case,15.3.10 15:14,15.3.10 15:17,BL,Customer 3105,iPhone,Product Assistance,SteveCase 3725,Handle Case,19.3.10 14:51,19.3.10 14:52,FL,Customer 3105,iPhone,Product Assistance,WilCase 3726,Inbound Call,15.3.10 12:14,15.3.10 12:22,FL,Customer 3106,iPhone,Referred to Servicer,FredCase 3727,Inbound Call,27.3.10 11:33,27.3.10 11:35,FL,Customer 3107,iPhone,Referred to Servicer,JohanCase 3728,Inbound Email,1.3.10 13:47,5.3.10 12:00,FL,Customer 3108,MacBook Pro,Product Assistance,MaryCase 3728,Email Outbound,5.3.10 12:04,5.3.10 12:07,FL,Customer 3108,MacBook Pro,Product Assistance,MaryCase 3728,Handle Email,5.3.10 12:07,5.3.10 12:07,FL,Customer 3108,MacBook Pro,Product Assistance,MaryCase 3729,Inbound Call,15.3.10 17:29,15.3.10 17:37,FL,Customer 3109,MacBook Pro,Referred to Servicer,MichaelCase 3729,Handle Case,18.3.10 9:15,18.3.10 9:17,BL,Customer 3109,MacBook Pro,Referred to Servicer,MathiasCase 3729,Inbound Call,18.3.10 12:26,18.3.10 12:26,FL,Customer 3109,MacBook Pro,Referred to Servicer,MoniqueCase 3730,Inbound Call,18.3.10 9:01,18.3.10 9:03,FL,Customer 3110,MacBook Pro,Product Assistance,WilCase 3731,Inbound Call,21.3.10 8:56,21.3.10 8:57,FL,Customer 3111,MacBook Pro,Referred to Servicer,MaryCase 3731,Inbound Call,4.4.10 8:41,4.4.10 8:41,FL,Customer 3111,MacBook Pro,Referred to Servicer,WilCase 3732,Inbound Call,25.3.10 14:43,25.3.10 14:44,FL,Customer 3112,iPhone,Referred to Servicer,ChristianCase 3733,Handle Email,11.3.10 10:23,11.3.10 10:32,FL,Customer 3113,iPhone,Product Assistance,SamuilCase 3733,Handle Email,11.3.10 10:33,11.3.10 10:33,FL,Customer 3113,iPhone,Product Assistance,SamuilCase 3734,Inbound Call,11.3.10 8:39,11.3.10 8:39,FL,Customer 3,MacBook Pro,Product Assistance,MaryCase 3735,Inbound Call,5.3.10 10:52,5.3.10 10:52,FL,Customer 3114,MacBook Pro,Product Assistance,HenkCase 3736,Inbound Call,19.3.10 15:52,19.3.10 15:58,BL,Customer 3115,iPhone,Referred to Servicer,SteveCase 3737,Inbound Call,6.3.10 7:58,6.3.10 8:03,FL,Customer 3116,MacBook Pro,Referred to Servicer,KennyCase 3737,Handle Case,8.4.10 11:45,8.4.10 11:48,FL,Customer 3116,MacBook Pro,Referred to Servicer,KennyCase 3737,Handle Case,15.4.10 12:00,15.4.10 12:04,FL,Customer 3116,MacBook Pro,Referred to Servicer,KennyCase 3738,Inbound Call,8.3.10 10:57,8.3.10 10:58,FL,Customer 3117,MacBook Pro,Product Assistance,MajaCase 3739,Inbound Call,5.3.10 11:39,5.3.10 11:40,FL,Customer 3118,iPhone,Product Assistance,HenkCase 3740,Inbound Call,8.3.10 11:08,8.3.10 11:08,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3741,Inbound Email,12.3.10 9:23,13.3.10 13:54,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3741,Handle Email,13.3.10 13:54,13.3.10 13:55,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3741,Email Outbound,13.3.10 13:56,13.3.10 13:56,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3741,Handle Case,14.3.10 7:21,14.3.10 7:23,BL,Customer 3119,MacBook Pro,Referred to Servicer,MathiasCase 3741,Inbound Email,12.4.10 14:44,12.4.10 15:33,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3741,Email Outbound,12.4.10 15:41,12.4.10 15:44,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3741,Handle Email,12.4.10 15:44,12.4.10 15:44,FL,Customer 3119,MacBook Pro,Referred to Servicer,MaryCase 3742,Inbound Call,27.3.10 14:51,27.3.10 14:52,FL,Customer 3120,MacBook Pro,Referred to Servicer,ClarkCase 3743,Inbound Call,2.3.10 7:38,2.3.10 7:39,FL,Customer 3121,MacBook Pro,Product Assistance,MajaCase 3743,Inbound Call,2.3.10 8:15,2.3.10 8:21,FL,Customer 3121,MacBook Pro,Product Assistance,JohanCase 3744,Inbound Call,5.3.10 7:31,5.3.10 7:35,FL,Customer 3,iPhone,Referred to Servicer,SusiCase 3745,Inbound Call,11.3.10 14:11,11.3.10 14:13,FL,Customer 3122,iPhone,Referred to Servicer,MichaelCase 3746,Inbound Call,29.3.10 8:51,29.3.10 8:55,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 3747,Inbound Email,21.3.10 19:58,25.3.10 10:14,FL,Customer 3123,iPhone,Referred to Servicer,SamuilCase 3747,Call Outbound,25.3.10 10:20,25.3.10 10:21,FL,Customer 3123,iPhone,Referred to Servicer,SamuilCase 3747,Inbound Email,25.3.10 10:24,25.3.10 10:24,FL,Customer 3123,iPhone,Referred to Servicer,SamuilCase 3747,Call Outbound,27.3.10 15:32,27.3.10 15:35,FL,Customer 3123,iPhone,Referred to Servicer,JochemCase 3747,Call Outbound,27.3.10 15:35,27.3.10 15:36,FL,Customer 3123,iPhone,Referred to Servicer,JochemCase 3748,Inbound Call,13.3.10 16:58,13.3.10 16:59,FL,Customer 3124,iPhone,Referred to Servicer,ChristianCase 3749,Inbound Email,7.3.10 20:32,11.3.10 11:00,FL,Customer 3125,MacBook Pro,Product Assistance,SteffiCase 3749,Call Outbound,11.3.10 11:15,11.3.10 11:25,FL,Customer 3125,MacBook Pro,Product Assistance,SteffiCase 3749,Email Outbound,11.3.10 11:25,11.3.10 11:42,FL,Customer 3125,MacBook Pro,Product Assistance,SteffiCase 3749,Handle Email,11.3.10 11:42,11.3.10 11:42,FL,Customer 3125,MacBook Pro,Product Assistance,SteffiCase 3750,Inbound Call,4.3.10 10:39,4.3.10 10:43,FL,Customer 3126,MacBook Pro,Product Assistance,MaryCase 3751,Inbound Email,12.3.10 19:54,13.3.10 14:06,FL,Customer 3127,MacBook Pro,Referred to Servicer,MaryCase 3751,Email Outbound,13.3.10 14:08,13.3.10 14:09,FL,Customer 3127,MacBook Pro,Referred to Servicer,MaryCase 3751,Handle Email,13.3.10 14:09,13.3.10 14:09,FL,Customer 3127,MacBook Pro,Referred to Servicer,MaryCase 3752,Inbound Call,7.3.10 16:35,7.3.10 16:49,FL,Customer 3128,MacBook Pro,Product Assistance,TonCase 3753,Inbound Call,20.3.10 10:43,20.3.10 10:46,FL,Customer 3129,iPhone,Referred to Servicer,JohanCase 3753,Inbound Call,29.4.10 17:09,29.4.10 17:13,BL,Customer 3129,iPhone,Referred to Servicer,SteveCase 3754,Inbound Call,15.3.10 17:40,15.3.10 17:42,FL,Customer 3130,MacBook Pro,Referred to Servicer,MoniqueCase 3755,Handle Email,26.3.10 10:46,26.3.10 10:57,FL,Customer 3131,MacBook Pro,Product Assistance,JochemCase 3755,Call Outbound,26.3.10 11:05,26.3.10 11:08,FL,Customer 3131,MacBook Pro,Product Assistance,JochemCase 3755,Call Outbound,26.3.10 11:21,26.3.10 11:56,FL,Customer 3131,MacBook Pro,Product Assistance,JochemCase 3755,Handle Case,5.4.10 13:29,5.4.10 13:29,FL,Customer 3131,MacBook Pro,Product Assistance,JochemCase 3756,Inbound Call,20.3.10 8:38,20.3.10 8:39,FL,Customer 3132,iPhone,Product Assistance,MaryCase 3756,Handle Case,20.3.10 8:39,20.3.10 8:39,FL,Customer 3132,iPhone,Product Assistance,MaryCase 3757,Inbound Call,28.3.10 8:17,28.3.10 8:18,FL,Customer 3133,MacBook Pro,Referred to Servicer,WilCase 3758,Inbound Call,4.3.10 8:30,4.3.10 8:31,FL,Customer 3134,iPhone,Referred to Servicer,MaryCase 3759,Inbound Call,19.3.10 13:04,19.3.10 13:05,FL,Customer 3135,iPhone,Product Assistance,JohanCase 3760,Inbound Call,25.3.10 14:50,25.3.10 14:55,FL,Customer 3136,iPhone,Referred to Servicer,SteffiCase 3760,Inbound Call,2.4.10 15:46,2.4.10 15:47,FL,Customer 3136,iPhone,Referred to Servicer,WilCase 3761,Inbound Call,12.3.10 7:40,12.3.10 7:52,FL,Customer 3137,iPhone,Referred to Servicer,KennyCase 3762,Inbound Call,5.3.10 16:16,5.3.10 16:19,FL,Customer 3138,iPhone,Referred to Servicer,AnneCase 3762,Inbound Call,6.3.10 16:38,6.3.10 16:40,FL,Customer 3138,iPhone,Referred to Servicer,JochemCase 3762,Inbound Call,6.3.10 16:42,6.3.10 16:51,FL,Customer 3138,iPhone,Referred to Servicer,JochemCase 3763,Inbound Call,15.3.10 10:55,15.3.10 11:02,FL,Customer 3139,MacBook Pro,Referred to Servicer,TonCase 3763,Handle Case,18.3.10 7:12,18.3.10 7:13,BL,Customer 3139,MacBook Pro,Referred to Servicer,MathiasCase 3763,Inbound Call,22.3.10 9:48,22.3.10 9:49,FL,Customer 3139,MacBook Pro,Referred to Servicer,TonCase 3763,Inbound Call,22.3.10 10:03,22.3.10 10:06,FL,Customer 3139,MacBook Pro,Referred to Servicer,KarenCase 3764,Inbound Call,15.3.10 8:31,15.3.10 8:39,FL,Customer 3140,MacBook Pro,Referred to Servicer,ElenaCase 3764,Handle Case,19.3.10 6:53,19.3.10 6:55,BL,Customer 3140,MacBook Pro,Referred to Servicer,MathiasCase 3765,Inbound Call,9.3.10 15:39,9.3.10 15:43,FL,Customer 3141,iPhone,Referred to Servicer,NancyCase 3766,Inbound Call,5.3.10 17:17,5.3.10 17:28,BL,Customer 3142,iPhone,Product Assistance,SteveCase 3766,Handle Case,7.3.10 11:54,7.3.10 12:12,BL,Customer 3142,iPhone,Product Assistance,StephanieCase 3766,Call Outbound,7.3.10 13:26,7.3.10 13:31,BL,Customer 3142,iPhone,Product Assistance,SteveCase 3766,Call Outbound,7.3.10 13:31,7.3.10 13:31,BL,Customer 3142,iPhone,Product Assistance,SteveCase 3766,Handle Case,7.3.10 14:50,7.3.10 14:51,BL,Customer 3142,iPhone,Product Assistance,SteveCase 3766,Handle Case,11.3.10 15:12,11.3.10 15:13,BL,Customer 3142,iPhone,Product Assistance,SteveCase 3767,Inbound Call,25.3.10 10:16,25.3.10 10:19,FL,Customer 3143,iPhone,Referred to Servicer,RichardCase 3768,Inbound Call,12.3.10 11:11,12.3.10 11:12,FL,Customer 3,iPhone,Product Assistance,KarenCase 3769,Inbound Call,26.3.10 15:53,26.3.10 15:54,FL,Customer 1194,MacBook Pro,Referred to Servicer,MaryCase 3770,Inbound Call,6.3.10 11:56,6.3.10 12:01,FL,Customer 3144,MacBook Pro,Referred to Servicer,KarenCase 3771,Inbound Call,18.3.10 16:48,18.3.10 16:49,FL,Customer 3145,MacBook Pro,Referred to Servicer,MoniqueCase 3772,Inbound Email,21.3.10 11:56,21.3.10 14:20,FL,Customer 2615,MacBook Pro,Product Assistance,MaryCase 3772,Email Outbound,21.3.10 14:21,21.3.10 14:26,FL,Customer 2615,MacBook Pro,Product Assistance,MaryCase 3772,Email Outbound,21.3.10 14:26,21.3.10 14:26,FL,Customer 2615,MacBook Pro,Product Assistance,MaryCase 3772,Email Outbound,21.3.10 14:26,21.3.10 14:27,FL,Customer 2615,MacBook Pro,Product Assistance,MaryCase 3772,Inbound Call,29.4.10 11:31,29.4.10 11:37,FL,Customer 2615,MacBook Pro,Product Assistance,MajaCase 3773,Inbound Call,11.3.10 8:28,11.3.10 8:38,FL,Customer 3146,iPhone,Referred to Servicer,ErikCase 3774,Inbound Email,9.3.10 11:16,12.3.10 7:34,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3774,Email Outbound,12.3.10 13:42,12.3.10 13:46,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3774,Email Outbound,12.3.10 13:46,12.3.10 13:47,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3774,Inbound Email,13.3.10 8:13,15.3.10 8:40,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3774,Email Outbound,15.3.10 8:52,15.3.10 8:53,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3774,Email Outbound,15.3.10 8:53,15.3.10 8:55,FL,Customer 3147,iPhone,Product Assistance,SamuilCase 3775,Inbound Call,29.3.10 9:29,29.3.10 9:30,FL,Customer 3148,iPhone,Product Assistance,ErikCase 3776,Inbound Call,14.3.10 9:19,14.3.10 9:20,BL,Customer 3149,iPhone,Referred to Servicer,MathiasCase 3777,Inbound Call,15.3.10 14:56,15.3.10 14:57,FL,Customer 3150,iPhone,Product Assistance,NancyCase 3778,Inbound Call,11.3.10 13:54,11.3.10 13:55,BL,Customer 3151,iPhone,Product Assistance,SteveCase 3779,Handle Email,11.3.10 12:09,11.3.10 12:15,FL,Customer 3152,MacBook Pro,Referred to Servicer,MaryCase 3779,Call Outbound,11.3.10 12:16,11.3.10 12:17,FL,Customer 3152,MacBook Pro,Referred to Servicer,MaryCase 3780,Inbound Call,4.3.10 14:06,4.3.10 14:09,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Handle Case,6.3.10 16:27,6.3.10 16:37,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Handle Case,7.3.10 14:43,7.3.10 14:49,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Call Outbound,12.3.10 12:31,12.3.10 12:32,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Handle Case,12.3.10 17:05,12.3.10 17:06,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Email Outbound,15.3.10 13:35,15.3.10 13:35,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3780,Email Outbound,15.3.10 13:38,15.3.10 13:39,FL,Customer 3153,iPhone,Product Assistance,MoniqueCase 3781,Inbound Call,21.3.10 15:34,21.3.10 15:35,FL,Customer 3154,iPhone,Referred to Servicer,MoniqueCase 3782,Inbound Call,27.3.10 8:43,27.3.10 8:48,FL,Customer 3155,MacBook Pro,Referred to Servicer,IrenaCase 3783,Inbound Email,4.3.10 20:04,7.3.10 10:19,FL,Customer 3156,iPhone,Referred to Servicer,JochemCase 3783,Handle Email,7.3.10 10:19,7.3.10 10:20,FL,Customer 3156,iPhone,Referred to Servicer,JochemCase 3783,Email Outbound,7.3.10 10:21,7.3.10 10:22,FL,Customer 3156,iPhone,Referred to Servicer,JochemCase 3783,Handle Email,7.3.10 10:23,7.3.10 10:23,FL,Customer 3156,iPhone,Referred to Servicer,JochemCase 3783,Inbound Email,7.3.10 15:24,9.3.10 12:40,FL,Customer 3156,iPhone,Referred to Servicer,SamuilCase 3783,Handle Email,9.3.10 12:40,9.3.10 12:53,FL,Customer 3156,iPhone,Referred to Servicer,SamuilCase 3783,Email Outbound,9.3.10 12:53,9.3.10 12:53,FL,Customer 3156,iPhone,Referred to Servicer,SamuilCase 3784,Inbound Call,12.3.10 10:16,12.3.10 10:26,FL,Customer 3157,MacBook Pro,Referred to Servicer,TonCase 3784,Handle Case,19.3.10 13:21,19.3.10 13:23,FL,Customer 3157,MacBook Pro,Referred to Servicer,TonCase 3785,Inbound Call,6.3.10 13:14,6.3.10 13:15,FL,Customer 3158,iPhone,Product Assistance,WilCase 3786,Inbound Call,21.3.10 10:05,21.3.10 10:06,FL,Customer 2990,iPhone,Product Assistance,KennyCase 3787,Inbound Call,11.3.10 8:59,11.3.10 8:59,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3788,Inbound Call,13.3.10 7:53,13.3.10 7:54,FL,Customer 3,MacBook Pro,Product Assistance,MajaCase 3789,Inbound Call,7.3.10 12:46,7.3.10 12:52,FL,Customer 3159,iPhone,Referred to Servicer,NancyCase 3789,Handle Case,7.3.10 12:53,7.3.10 12:55,FL,Customer 3159,iPhone,Referred to Servicer,NancyCase 3790,Inbound Call,26.3.10 7:02,26.3.10 7:04,FL,Customer 3160,iPhone,Referred to Servicer,HenkCase 3791,Inbound Email,14.3.10 17:30,18.3.10 9:10,FL,Customer 3161,iPhone,Product Assistance,SamuilCase 3791,Email Outbound,18.3.10 9:16,18.3.10 9:19,FL,Customer 3161,iPhone,Product Assistance,SamuilCase 3791,Handle Email,18.3.10 9:19,18.3.10 9:19,FL,Customer 3161,iPhone,Product Assistance,SamuilCase 3792,Inbound Call,25.3.10 13:55,25.3.10 13:57,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 3792,Handle Case,25.3.10 14:26,25.3.10 14:26,FL,Customer 3,MacBook Pro,Product Assistance,MichaelCase 3793,Inbound Call,29.3.10 9:12,29.3.10 9:27,FL,Customer 3162,iPhone,Referred to Servicer,RichardCase 3794,Inbound Call,12.3.10 15:37,12.3.10 15:38,FL,Customer 3163,MacBook Pro,Product Assistance,KarenCase 3795,Inbound Call,15.3.10 8:41,15.3.10 8:42,FL,Customer 3164,iPhone,Product Assistance,KarenCase 3796,Inbound Call,19.3.10 8:23,19.3.10 8:24,FL,Customer 3165,iPhone,Referred to Servicer,MajaCase 3797,Inbound Call,16.3.10 10:53,16.3.10 10:57,FL,Customer 3166,iPhone,Referred to Servicer,DavidCase 3798,Inbound Call,26.3.10 9:43,26.3.10 9:48,FL,Customer 3,MacBook Pro,Product Assistance,FredCase 3799,Inbound Call,4.3.10 10:30,4.3.10 10:33,FL,Customer 3167,iPhone,Referred to Servicer,JochemCase 3800,Inbound Call,8.3.10 9:58,8.3.10 10:18,FL,Customer 3168,MacBook Pro,Referred to Servicer,ErikCase 3800,Call Outbound,8.3.10 10:34,8.3.10 10:40,FL,Customer 3168,MacBook Pro,Referred to Servicer,ErikCase 3800,Handle Case,11.3.10 8:21,11.3.10 8:22,FL,Customer 3168,MacBook Pro,Referred to Servicer,AshleyCase 3800,Handle Case,12.3.10 9:38,12.3.10 9:40,FL,Customer 3168,MacBook Pro,Referred to Servicer,ErikCase 3800,Handle Case,12.3.10 9:41,12.3.10 9:47,FL,Customer 3168,MacBook Pro,Referred to Servicer,ErikCase 3800,Handle Case,13.3.10 7:02,13.3.10 7:12,BL,Customer 3168,MacBook Pro,Referred to Servicer,MathiasCase 3800,Inbound Call,3.4.10 12:58,3.4.10 13:01,FL,Customer 3168,MacBook Pro,Referred to Servicer,MoniqueCase 3800,Handle Case,4.4.10 11:40,4.4.10 11:41,FL,Customer 3168,MacBook Pro,Referred to Servicer,MaryCase 3800,Handle Case,5.4.10 6:53,5.4.10 6:56,BL,Customer 3168,MacBook Pro,Referred to Servicer,MathiasCase 3800,Handle Case,15.4.10 6:56,15.4.10 6:59,BL,Customer 3168,MacBook Pro,Referred to Servicer,MathiasCase 3800,Call Outbound,15.4.10 12:54,15.4.10 12:57,FL,Customer 3168,MacBook Pro,Referred to Servicer,MoniqueCase 3800,Inbound Call,22.4.10 10:04,22.4.10 10:12,FL,Customer 3168,MacBook Pro,Referred to Servicer,ChristianCase 3800,Inbound Call,22.4.10 10:13,22.4.10 10:14,FL,Customer 3168,MacBook Pro,Referred to Servicer,HaroldCase 3800,Inbound Call,22.4.10 10:15,22.4.10 10:16,FL,Customer 3168,MacBook Pro,Referred to Servicer,ChristianCase 3800,Inbound Call,22.4.10 10:28,22.4.10 10:33,FL,Customer 3168,MacBook Pro,Referred to Servicer,HaroldCase 3801,Inbound Call,4.3.10 12:15,4.3.10 12:22,FL,Customer 3169,iPhone,Referred to Servicer,TonCase 3802,Inbound Call,26.3.10 11:47,26.3.10 11:50,FL,Customer 3170,iPhone,Product Assistance,WilCase 3803,Inbound Email,19.3.10 14:13,19.3.10 15:01,FL,Customer 3171,MacBook Pro,Product Assistance,MaryCase 3803,Email Outbound,19.3.10 15:02,19.3.10 15:03,FL,Customer 3171,MacBook Pro,Product Assistance,MaryCase 3803,Handle Email,19.3.10 15:03,19.3.10 15:03,FL,Customer 3171,MacBook Pro,Product Assistance,MaryCase 3804,Inbound Call,27.3.10 8:44,27.3.10 8:46,FL,Customer 3172,MacBook Pro,Product Assistance,JohanCase 3805,Inbound Call,22.3.10 11:48,22.3.10 11:54,FL,Customer 3173,MacBook Pro,Referred to Servicer,ElenaCase 3806,Inbound Email,25.3.10 11:41,26.3.10 11:48,FL,Customer 3174,iPhone,Product Assistance,SamuilCase 3806,Email Outbound,26.3.10 11:51,26.3.10 11:53,FL,Customer 3174,iPhone,Product Assistance,SamuilCase 3806,Email Outbound,26.3.10 11:53,26.3.10 11:54,FL,Customer 3174,iPhone,Product Assistance,SamuilCase 3807,Inbound Call,27.3.10 14:48,27.3.10 14:51,FL,Customer 3175,iPhone,Referred to Servicer,TonCase 3808,Inbound Call,14.3.10 10:58,14.3.10 11:10,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 3808,Handle Case,18.3.10 11:41,18.3.10 11:45,FL,Customer 3,MacBook Pro,Product Assistance,ErikCase 3809,Inbound Call,29.3.10 15:30,29.3.10 15:32,FL,Customer 3176,iPhone,Product Assistance,MichaelCase 3810,Inbound Call,27.3.10 12:12,27.3.10 12:16,FL,Customer 3177,MacBook Pro,Product Assistance,MichaelCase 3810,Call Outbound,27.3.10 17:49,27.3.10 17:50,FL,Customer 3177,MacBook Pro,Product Assistance,MichaelCase 3810,Inbound Call,16.4.10 11:06,16.4.10 11:12,FL,Customer 3177,MacBook Pro,Product Assistance,IrenaCase 3810,Handle Case,16.4.10 11:13,16.4.10 11:13,FL,Customer 3177,MacBook Pro,Product Assistance,IrenaCase 3811,Inbound Call,7.3.10 15:34,7.3.10 15:35,FL,Customer 3178,iPhone,Product Assistance,MoniqueCase 3811,Inbound Call,7.3.10 15:55,7.3.10 16:14,FL,Customer 3178,iPhone,Product Assistance,ClarkCase 3811,Handle Case,9.3.10 14:17,9.3.10 14:19,FL,Customer 3178,iPhone,Product Assistance,HaroldCase 3811,Handle Case,11.3.10 7:46,11.3.10 7:46,FL,Customer 3178,iPhone,Product Assistance,DavidCase 3811,Call Outbound,4.4.10 14:11,4.4.10 14:12,FL,Customer 3178,iPhone,Product Assistance,DavidCase 3811,Call Outbound,5.4.10 8:23,5.4.10 8:24,FL,Customer 3178,iPhone,Product Assistance,DavidCase 3811,Call Outbound,8.4.10 11:55,8.4.10 11:56,FL,Customer 3178,iPhone,Product Assistance,KarenCase 3811,Call Outbound,11.4.10 10:24,11.4.10 10:26,FL,Customer 3178,iPhone,Product Assistance,KarenCase 3811,Call Outbound,19.4.10 14:14,19.4.10 14:16,FL,Customer 3178,iPhone,Product Assistance,KarenCase 3811,Call Outbound,22.4.10 14:43,22.4.10 14:46,FL,Customer 3178,iPhone,Product Assistance,KarenCase 3812,Handle Email,19.3.10 12:36,19.3.10 12:47,FL,Customer 3179,iPhone,Product Assistance,RichardCase 3812,Call Outbound,19.3.10 12:54,19.3.10 12:55,FL,Customer 3179,iPhone,Product Assistance,RichardCase 3813,Inbound Call,7.3.10 13:26,7.3.10 13:28,FL,Customer 3180,iPhone,Product Assistance,WilCase 3814,Inbound Call,26.3.10 9:57,26.3.10 9:58,FL,Customer 3,iPhone,Product Assistance,HenkCase 3815,Inbound Call,26.3.10 9:34,26.3.10 9:34,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 3816,Inbound Call,12.3.10 14:37,12.3.10 14:38,FL,Customer 3181,iPhone,Referred to Servicer,WilCase 3817,Handle Email,1.4.10 13:01,1.4.10 13:08,FL,Customer 3182,MacBook Pro,Product Assistance,SteffiCase 3817,Handle Email,1.4.10 13:10,1.4.10 13:10,FL,Customer 3182,MacBook Pro,Product Assistance,SteffiCase 3818,Inbound Call,13.3.10 10:15,13.3.10 10:21,FL,Customer 3183,iPhone,Referred to Servicer,HelenCase 3819,Inbound Call,6.3.10 17:23,6.3.10 17:24,FL,Customer 3,iPhone,Product Assistance,HaroldCase 3820,Inbound Call,28.3.10 13:29,28.3.10 13:32,FL,Customer 3184,iPhone,Referred to Servicer,JochemCase 3820,Inbound Call,29.3.10 12:38,29.3.10 12:42,FL,Customer 3184,iPhone,Referred to Servicer,ElenaCase 3820,Handle Case,29.3.10 14:00,29.3.10 14:03,BL,Customer 3184,iPhone,Referred to Servicer,SteveCase 3820,Handle Case,1.4.10 13:29,1.4.10 13:33,FL,Customer 3184,iPhone,Referred to Servicer,ElenaCase 3820,Inbound Call,1.4.10 13:34,1.4.10 13:42,FL,Customer 3184,iPhone,Referred to Servicer,BarbaraCase 3820,Handle Case,5.4.10 11:21,5.4.10 11:23,BL,Customer 3184,iPhone,Referred to Servicer,StephanieCase 3821,Inbound Call,11.3.10 14:04,11.3.10 14:05,BL,Customer 3185,MacBook Pro,Product Assistance,SteveCase 3822,Inbound Call,27.3.10 7:16,27.3.10 7:20,FL,Customer 3186,iPhone,Product Assistance,HenkCase 3823,Inbound Call,11.3.10 8:52,11.3.10 8:53,FL,Customer 3187,MacBook Pro,Referred to Servicer,HenkCase 3823,Inbound Call,15.3.10 9:33,15.3.10 9:40,FL,Customer 3187,MacBook Pro,Referred to Servicer,KennyCase 3823,Handle Case,18.3.10 6:50,18.3.10 6:51,BL,Customer 3187,MacBook Pro,Referred to Servicer,MathiasCase 3824,Inbound Call,29.3.10 9:40,29.3.10 9:47,FL,Customer 3188,MacBook Pro,Referred to Servicer,ElenaCase 3825,Inbound Call,6.3.10 11:38,6.3.10 11:44,FL,Customer 3189,MacBook Pro,Referred to Servicer,KarenCase 3826,Inbound Call,23.3.10 10:44,23.3.10 10:45,FL,Customer 3,iPhone,Product Assistance,HenkCase 3827,Inbound Email,22.3.10 20:31,25.3.10 11:25,FL,Customer 3190,MacBook Pro,Product Assistance,JochemCase 3827,Handle Email,25.3.10 11:25,25.3.10 11:26,FL,Customer 3190,MacBook Pro,Product Assistance,JochemCase 3827,Email Outbound,25.3.10 11:26,25.3.10 11:26,FL,Customer 3190,MacBook Pro,Product Assistance,JochemCase 3827,Inbound Email,25.3.10 17:07,27.3.10 8:09,FL,Customer 3190,MacBook Pro,Product Assistance,MariskaCase 3827,Handle Case,27.3.10 8:09,27.3.10 8:22,FL,Customer 3190,MacBook Pro,Product Assistance,MariskaCase 3827,Email Outbound,27.3.10 8:22,27.3.10 8:23,FL,Customer 3190,MacBook Pro,Product Assistance,MariskaCase 3828,Inbound Call,27.3.10 7:53,27.3.10 8:00,FL,Customer 3191,iPhone,Referred to Servicer,ElenaCase 3829,Inbound Call,7.3.10 14:54,7.3.10 14:56,FL,Customer 3192,iPhone,Referred to Servicer,ClarkCase 3830,Inbound Call,25.3.10 8:44,25.3.10 8:45,FL,Customer 3,MacBook Pro,Product Assistance,SamuilCase 3831,Inbound Call,25.3.10 8:18,25.3.10 8:22,FL,Customer 2602,MacBook Pro,Referred to Servicer,KennyCase 3831,Inbound Call,26.3.10 11:34,26.3.10 11:35,FL,Customer 2602,MacBook Pro,Referred to Servicer,HenkCase 3832,Inbound Call,25.3.10 8:33,25.3.10 8:37,FL,Customer 3193,iPhone,Referred to Servicer,ErikCase 3833,Inbound Call,25.3.10 7:53,25.3.10 7:55,FL,Customer 3194,iPhone,Referred to Servicer,ErikCase 3834,Inbound Call,6.3.10 17:16,6.3.10 17:20,FL,Customer 3195,iPhone,Product Assistance,ClarkCase 3835,Inbound Call,16.3.10 9:10,16.3.10 9:15,FL,Customer 3196,iPhone,Referred to Servicer,PatrickCase 3836,Inbound Call,15.3.10 8:15,15.3.10 8:20,FL,Customer 3,MacBook Pro,Product Assistance,IrenaCase 3837,Inbound Call,5.3.10 15:27,5.3.10 15:39,BL,Customer 3197,MacBook Pro,Referred to Servicer,SteveCase 3837,Handle Case,6.3.10 6:49,6.3.10 6:50,BL,Customer 3197,MacBook Pro,Referred to Servicer,MathiasCase 3837,Inbound Call,14.3.10 8:05,14.3.10 8:08,FL,Customer 3197,MacBook Pro,Referred to Servicer,RichardCase 3838,Inbound Email,23.3.10 11:51,25.3.10 12:26,FL,Customer 3198,iPhone,Product Assistance,SamuilCase 3838,Call Outbound,25.3.10 12:30,25.3.10 12:31,FL,Customer 3198,iPhone,Product Assistance,SamuilCase 3838,Inbound Email,25.3.10 12:34,25.3.10 12:34,FL,Customer 3198,iPhone,Product Assistance,SamuilCase 3838,Call Outbound,27.3.10 9:23,27.3.10 9:32,FL,Customer 3198,iPhone,Product Assistance,SamuilCase 3838,Call Outbound,27.3.10 9:33,27.3.10 9:33,FL,Customer 3198,iPhone,Product Assistance,SamuilCase 3839,Inbound Call,13.3.10 10:15,13.3.10 10:16,FL,Customer 3,MacBook Pro,Product Assistance,RichardCase 3840,Inbound Call,16.3.10 8:24,16.3.10 8:26,FL,Customer 3,MacBook Pro,Product Assistance,DavidCase 3841,Inbound Call,27.3.10 7:53,27.3.10 7:55,FL,Customer 3199,iPhone,Product Assistance,DavidCase 3842,Inbound Call,5.3.10 9:07,5.3.10 9:09,FL,Customer 3,iPhone,Product Assistance,ErikCase 3843,Inbound Call,4.3.10 13:31,4.3.10 13:44,FL,Customer 3028,iPhone,Product Assistance,ClarkCase 3844,Inbound Call,5.3.10 10:58,5.3.10 11:02,FL,Customer 3200,iPhone,Referred to Servicer,ErikCase 3845,Inbound Call,19.3.10 15:14,19.3.10 15:19,FL,Customer 3201,iPhone,Referred to Servicer,NancyCase 3846,Inbound Call,22.3.10 15:25,22.3.10 15:31,FL,Customer 3202,MacBook Pro,Product Assistance,JochemCase 3847,Inbound Call,11.3.10 11:44,11.3.10 11:50,FL,Customer 3203,MacBook Pro,Referred to Servicer,ErikCase 3847,Call Outbound,12.3.10 10:11,12.3.10 10:12,FL,Customer 3203,MacBook Pro,Referred to Servicer,ErikCase 3847,Call Outbound,18.3.10 11:53,18.3.10 11:58,FL,Customer 3203,MacBook Pro,Referred to Servicer,ErikCase 3847,Inbound Call,27.3.10 10:03,27.3.10 10:12,FL,Customer 3203,MacBook Pro,Referred to Servicer,RichardCase 3847,Handle Case,28.3.10 6:53,28.3.10 6:54,BL,Customer 3203,MacBook Pro,Referred to Servicer,MathiasCase 3848,Inbound Call,12.3.10 16:29,12.3.10 16:30,FL,Customer 3,MacBook Pro,Product Assistance,KarenCase 3849,Inbound Call,15.3.10 14:59,15.3.10 15:03,FL,Customer 3204,iPhone,Product Assistance,NancyCase 3850,Inbound Call,6.3.10 10:02,6.3.10 10:23,FL,Customer 3205,iPhone,Product Assistance,FredCase 3851,Inbound Email,31.3.10 10:10,2.4.10 11:32,FL,Customer 3206,MacBook Pro,Product Assistance,MaryCase 3851,Email Outbound,2.4.10 11:33,2.4.10 11:42,FL,Customer 3206,MacBook Pro,Product Assistance,MaryCase 3851,Handle Email,2.4.10 11:42,2.4.10 11:42,FL,Customer 3206,MacBook Pro,Product Assistance,MaryCase 3852,Handle Email,13.3.10 15:22,13.3.10 15:26,FL,Customer 3207,MacBook Pro,Referred to Servicer,BarbaraCase 3852,Handle Case,15.3.10 12:15,15.3.10 12:17,FL,Customer 3207,MacBook Pro,Referred to Servicer,HaroldCase 3852,Handle Case,18.3.10 14:36,18.3.10 14:37,FL,Customer 3207,MacBook Pro,Referred to Servicer,DavidCase 3852,Call Outbound,8.4.10 14:13,8.4.10 14:17,FL,Customer 3207,MacBook Pro,Referred to Servicer,KarenCase 3852,Call Outbound,11.4.10 11:15,11.4.10 11:17,FL,Customer 3207,MacBook Pro,Referred to Servicer,KarenCase 3852,Call Outbound,19.4.10 15:34,19.4.10 15:36,FL,Customer 3207,MacBook Pro,Referred to Servicer,KarenCase 3852,Inbound Call,20.4.10 11:03,20.4.10 11:06,FL,Customer 3207,MacBook Pro,Referred to Servicer,HaroldCase 3852,Handle Case,22.4.10 7:49,22.4.10 7:51,BL,Customer 3207,MacBook Pro,Referred to Servicer,MathiasCase 3853,Inbound Email,14.3.10 12:50,18.3.10 8:40,FL,Customer 96,iPhone,Product Assistance,SamuilCase 3853,Inbound Email,18.3.10 8:41,18.3.10 8:41,FL,Customer 96,iPhone,Product Assistance,SamuilCase 3853,Email Outbound,18.3.10 8:41,18.3.10 8:41,FL,Customer 96,iPhone,Product Assistance,SamuilCase 3854,Inbound Call,27.3.10 16:00,27.3.10 16:03,FL,Customer 3208,MacBook Pro,Referred to Servicer,WilCase 3855,Inbound Call,25.3.10 17:44,25.3.10 17:48,BL,Customer 3209,iPhone,Referred to Servicer,SteveCase 3856,Inbound Call,4.3.10 10:09,4.3.10 10:10,FL,Customer 3210,MacBook Pro,Referred to Servicer,SamuilCase 3857,Inbound Call,4.3.10 12:27,4.3.10 12:28,FL,Customer 3211,MacBook Pro,Referred to Servicer,MajaCase 3857,Inbound Call,6.3.10 11:28,6.3.10 11:29,FL,Customer 3211,MacBook Pro,Referred to Servicer,JohanCase 3858,Inbound Call,26.3.10 8:07,26.3.10 8:09,FL,Customer 3,MacBook Pro,Product Assistance,HenkCase 3859,Inbound Call,30.3.10 14:23,30.3.10 14:29,BL,Customer 3212,iPhone,Product Assistance,SteveCase 3860,Inbound Call,5.3.10 15:02,5.3.10 15:04,FL,Customer 3213,iPhone,Referred to Servicer,MaryCase 3861,Inbound Call,28.3.10 8:19,28.3.10 8:23,FL,Customer 1823,iPhone,Product Assistance,WilCase 3862,Inbound Call,25.3.10 10:39,25.3.10 10:42,FL,Customer 3214,iPhone,Product Assistance,ErikCase 3863,Inbound Call,18.3.10 17:36,18.3.10 17:40,FL,Customer 3215,iPhone,Product Assistance,NancyCase 3864,Inbound Call,18.3.10 9:17,18.3.10 9:21,FL,Customer 3216,iPhone,Product Assistance,IrenaCase 3865,Inbound Call,14.3.10 8:45,14.3.10 8:45,FL,Customer 3217,MacBook Pro,Product Assistance,KarenCase 3865,Inbound Call,25.4.10 9:54,25.4.10 9:55,FL,Customer 3217,MacBook Pro,Product Assistance,WilCase 3866,Inbound Call,9.3.10 8:02,9.3.10 8:07,BL,Customer 3218,iPhone,Product Assistance,MathiasCase 3866,Inbound Call,11.3.10 9:36,11.3.10 9:37,FL,Customer 3218,iPhone,Product Assistance,MajaCase 3866,Inbound Call,11.3.10 13:09,11.3.10 13:10,FL,Customer 3218,iPhone,Product Assistance,MajaCase 3867,Inbound Call,16.3.10 12:01,16.3.10 12:01,FL,Customer 3,iPhone,Product Assistance,WilCase 3868,Inbound Call,5.3.10 9:37,5.3.10 9:48,FL,Customer 2644,MacBook Pro,Product Assistance,FredCase 3868,Handle Case,5.3.10 12:34,5.3.10 12:36,FL,Customer 2644,MacBook Pro,Product Assistance,FredCase 3868,Inbound Call,6.3.10 9:45,6.3.10 9:46,FL,Customer 2644,MacBook Pro,Product Assistance,PatrickCase 3869,Inbound Call,5.3.10 16:19,5.3.10 16:19,FL,Customer 3219,iPhone,Product Assistance,MaryCase 3870,Inbound Call,20.3.10 15:37,20.3.10 15:38,FL,Customer 3220,MacBook Pro,Referred to Servicer,JochemCase 3871,Inbound Call,22.3.10 12:12,22.3.10 12:16,FL,Customer 3,iPhone,Product Assistance,RichardCase 3872,Inbound Call,25.3.10 9:15,25.3.10 9:16,FL,Customer 3,MacBook Pro,Product Assistance,MaryCase 3873,Inbound Call,7.3.10 17:02,7.3.10 17:42,FL,Customer 3221,iPhone,Product Assistance,SteffiCase 3874,Inbound Call,12.3.10 12:50,12.3.10 12:55,FL,Customer 3222,iPhone,Referred to Servicer,WilCase 3875,Inbound Call,19.3.10 18:00,19.3.10 18:04,BL,Customer 3223,iPhone,Referred to Servicer,SteveCase 3876,Inbound Call,26.3.10 12:55,26.3.10 12:56,FL,Customer 3,iPhone,Product Assistance,IrenaCase 3877,Inbound Call,26.3.10 8:13,26.3.10 8:18,FL,Customer 3224,iPhone,Referred to Servicer,HelenCase 3878,Inbound Call,28.3.10 7:40,28.3.10 7:44,FL,Customer 3225,iPhone,Product Assistance,HelenCase 3879,Inbound Call,5.3.10 9:20,5.3.10 9:21,FL,Customer 3226,iPhone,Product Assistance,JochemCase 3880,Inbound Call,19.3.10 6:18,19.3.10 6:19,BL,Customer 3227,iPhone,Referred to Servicer,MathiasCase 3881,Inbound Call,9.3.10 8:19,9.3.10 8:21,BL,Customer 3228,iPhone,Referred to Servicer,MathiasCase 3882,Inbound Call,25.3.10 9:21,25.3.10 9:21,FL,Customer 3229,iPhone,Referred to Servicer,MaryCase 3883,Inbound Call,6.3.10 7:40,6.3.10 7:41,FL,Customer 3230,iPhone,Product Assistance,HenkCase 3884,Inbound Call,12.3.10 12:08,12.3.10 12:13,FL,Customer 3231,iPhone,Referred to Servicer,NancyCase 3885,Inbound Call,29.3.10 10:33,29.3.10 10:34,FL,Customer 3232,MacBook Pro,Referred to Servicer,Jochem