diff --git a/templates/gap-analysis/prompts.js b/templates/gap-analysis/prompts.js
index d1bd0e8..fed7db4 100755
--- a/templates/gap-analysis/prompts.js
+++ b/templates/gap-analysis/prompts.js
@@ -2,15 +2,15 @@
contentPrompts = {
-'writing_mode':'In what direction does text flow along a line and across a page? (See the Bidirectional text section if the basic direction is right-to-left.) If the script uses vertically oriented text, what are the requirements? What about if you mix vertical text with scripts that are normally only horizontal? Do you need a switch to use different characters in vertical vs. horizontal text? Does the browser support short runs of horizontal text in vertical lines (tate-chu-yoko in Japanese) as expected? Is the orientation of characters and the directional ordering of characters supported as needed?',
+'writing_mode':'In what direction does text flow along a line and across a page? (If the basic direction is right-to-left see [[[#bidi_text]]].) If the script uses vertically oriented text, what are the requirements? What about if you mix vertical text with scripts that are normally only horizontal? Do you need a switch to use different characters in vertical vs. horizontal text? Does the browser support short runs of horizontal text in vertical lines (tate-chu-yoko in Japanese) as expected? Is the orientation of characters and the directional ordering of characters supported as needed?',
'bidi_text':'If the general inline direction is right-to-left, are there any issues when handling that? Where the inline direction of text is mixed, is this bidirectional text adequately supported? What about numbers and expressions? Do the Unicode bidi controls and HTML markup provide the support needed? Is isolation of directional runs problematic?',
-"encoding":'Are there any character repertoire issues preventing use of this script on the Web? Do variation selectors need attention? Are there any other encoding-related issues?',
+"encoding":'Most languages are now supported by Unicode, but there are still occasional issues. In particular, there may be issues related to ordering of characters, or competing encodings (as in Myanmar), or standardisation of variation selectors or the encoding model (as in Mongolian). Are there any character repertoire issues preventing use of this script on the Web? Do variation selectors need attention? Are there any other encoding-related issues?',
-"fonts":'Do the standard fallback fonts used in browsers (eg. serif, sans-serif, cursive, etc.) match expectations? Or are additional generic font styles needed? Are special font or OpenType features needed for this script that are not available? What other general, font-related issues arise? The font styles described here refer to alternative types of writing style, such as naskh vs nastaliq; for oblique, italic, and weights see instead [[[#letterforms]]].',
+"fonts":'How are fonts grouped into recognisable writing styles? How is each writing style used? Do the standard fallback fonts used in browsers (eg. serif, sans-serif, cursive, etc.) match expectations? Or are additional generic font styles needed? Are special font or OpenType features needed for this script that are not available? What other general, font-related issues arise? The font styles described here refer to alternative types of writing style, such as naskh vs nastaliq; for oblique, italic, and weights see instead [[[#letterforms]]].',
-"letterforms":'This covers ways of modifying the glyphs for a range of text, such as for italicisation, bolding, oblique, etc. Do italic fonts lean in the right direction? Is synthesised italicisation or oblique problematic? Are there other problems relating to bolding or italicisation - perhaps relating to generalised assumptions of applicability? For alternative writing/font styles, see [[[#fonts]]].',
+"letterforms":'This covers ways of modifying the glyphs for a range of text, such as for italicisation, bolding, oblique, etc. Are italicisation, bolding, oblique, etc relevant? Do italic fonts lean in the right direction? Is synthesised italicisation or oblique problematic? Are there other problems relating to bolding or italicisation - perhaps relating to generalised assumptions of applicability? For alternative writing/font styles, see [[[#fonts]]].',
"glyphs":'If context-sensitive rendering support is needed to shape combinations of letters or position certain glyphs relative to others, is this adequately provided for? Does the script in question require additional user control features to support alterations to the position or shape of glyphs, for example adjusting the distance between the base text and diacritics, or changing the glyphs used in a systematic way? Do you need to be able to compose/decompose conjuncts or ligatures, or show characters that are otherwise hidden, etc? If text is cursive, see the separate section [[[#cursive]]].',
@@ -18,19 +18,19 @@ contentPrompts = {
"transforms":'Does your script need special text transforms that are not supported? For example, do you need to to convert between half-width and full-width presentation forms? Does your script convert letters to uppercase, capitalised and lowercase alternatives according to your typographic needs? How about other transforms?',
-"segmentation":'This is about how text is divided into graphemes, words, sentences, etc., and behaviour associated with that. Do Unicode grapheme clusters appropriately segment character units for your script? When you double- or triple-click on the text, is the expected range of characters highlighted? When you move through the text with the cursor, or backspace, etc. do you see the expected behaviour? (Some of the answers to these questions may be picked up in other sections, such as line-breaking, or initial-letter styling.)',
+"segmentation":'This is about how text is divided into graphemes, words, sentences, etc., and behaviour associated with that. Are there special requirements for the following operations: forwards/backwards deletion, cursor movement & selection, character counts, searching & matching, text insertion, line-breaking, justification, case conversions, sorting? Are words separated by spaces, or other characters? Are there special requirements when double-clicking or triple-clicking on the text? Are words hyphenated? (Some of the answers to these questions may be picked up in other sections, such as [[[#line_breaking]]], or [[[#initials]]].)',
-"punctuation_etc":'Are there specific problems related to punctuation or the interaction of the text with punctuation (for example, punctuation that is separated from preceding text but must not be wrapped alone to the next line)? Are there problems related to bracketing information or demarcating things such as proper nouns, etc? Some of these topics have their own sections; see also [[[#quotations]]], and [[[#abbrev]]].',
+"punctuation_etc":'What characters are used to indicate the boundaries of phrases, sentences, and sections? What about other punctuation, such as dashes, connectors, separators, etc? Are there specific problems related to punctuation or the interaction of the text with punctuation (for example, punctuation that is separated from preceding text but must not be wrapped alone to the next line)? Are there problems related to bracketing information or demarcating things such as proper nouns, etc? Some of these topics have their own sections; see also [[[#quotations]]], and [[[#abbrev]]].',
-"text_decoration": 'This section is a catch-all for inline features that don\'t fit under the previous sections (such as overlines for numeric digits in Syriac). It can also be used to describe in one place a set of general requirements related to lines or other features that are drawn alongside the text when those features appear in more than one of the sections above. For example, when talking about lines drawn alongside the text: Are there issues about the positioning or use of underlines? Some aspects related to the drawing of lines alongside or through text involve local typographic considerations. Do underlines need to be broken in special ways for this script? Do you need support for additional line shapes or widths? Does the distance or position of the lines relative to the text need to vary in ways that are not achievable? Are lines correctly drawn relative to vertical text?',
+"text_decoration": 'This section is a catch-all for inline features that don\'t fit under the previous sections. It can also be used to describe in one place a set of general requirements related to inline features when those features appear in more than one of the sections above. It covers characters or methods (eg. text decoration) that are used to convey information about a range of text. Are all needed forms of highlighting or marking of text available, such as wavy underlining, numeric overbars, etc. If lines are drawn alongside, over or through the text, do they need to be a special distance from the text itself? Is it important to skip characters when underlining, etc? How do things change for vertically set text? Are there other punctuation marks that were not covered in preceding sections? Are lines correctly drawn relative to vertical text?',
-"quotations": 'This is a subtopic of phrase & section boundaries that is worth handling separately. Are there any issues when dealing with quotations marks, especially when nested? Should block quotes be indented or handled specially? Do quotation marks take text direction into account appropriately?',
+"quotations": 'This is a subtopic of phrase & section boundaries that is worth handling separately. What characters are used to indicate quotations? Do quotations within quotations use different characters? What characters are used to indicate dialogue? Are the same mechanisms used to cite words, or for scare quotes, etc? What about citing book or article names? Are there any issues when dealing with quotations marks, especially when nested? Should block quotes be indented or handled specially? Do quotation marks take text direction into account appropriately?',
"emphasis": 'How are emphasis and highlighting achieved? If lines or marks are drawn alongside, over or through the text, do they need to be a special distance from the text itself? Is it important to skip characters when underlining, etc? How do things change for vertically set text?',
-"abbrev": 'Are there problems with characters or other methods used to indicate abbreviation, ellipsis, or repetition?',
+"abbrev": 'What characters or other methods are used to indicate abbreviation, ellipsis & repetition? Are there problems?',
-"inline_notes": 'Are the appropriate methods for inline annotations supported for this script? The ruby spec currently specifies an initial subset of requirements for fine-tuning the typography of phonetic and semantic annotations of East Asian text, including furigana, pinyin and zhuyin fuhao systems. Is is adequate for what it sets out to do? What other controls will be needed in the future? What about other types of inline annotation, such as warichu? This section deals with inline annotation approaches. For annotation methods where a marker in the text points out to another part of the document see [[[#footnotes_etc]]].',
+"inline_notes": 'What mechanisms, if any, are used to create *inline* notes and annotations? Are the appropriate methods for inline annotations supported for this script? The ruby spec currently specifies an initial subset of requirements for fine-tuning the typography of phonetic and semantic annotations of East Asian text, including furigana, pinyin and zhuyin fuhao systems. Is is adequate for what it sets out to do? What other controls will be needed in the future? What about other types of inline annotation, such as warichu? This section deals with inline annotation approaches. For annotation methods where a marker in the text points out to another part of the document see [[[#footnotes_etc]]].',
"data_formats": 'Relevant here are formats related to number, currency, dates, personal names, addresses, and so forth. If the script has its own set of number digits, are there any issues in how they are used? Does the script or language use special format patterns that are problematic (eg. 12,34,000 in India)? What about date/time formats and selection - and are non-Gregorian calendars needed? Do percent signs and other symbols associated with number work correctly, and do numbers need special decorations, (like in Ethiopic or Syriac)? How about the management of personal names, addresses, etc. in web pages: are there issues?',
@@ -44,7 +44,7 @@ contentPrompts = {
"baselines":'Does the browser support requirements for baseline alignment between mixed scripts and in general? Are there issues related to line height or inter-line spacing, etc.? Are the requirements for baseline or line height in vertical text covered?',
-"lists": 'The CSS Counter Styles specification describes a limited set of simple and complex styles for counters to be used in list numbering, chapter heading numbering, etc. The rules plus more counter styles (totalling around 120 for over 30 scripts) are listed in the document Ready-made Counter Styles. Do these cover your needs? Are the details correct (both for counters and separators)? Are there other aspects related to counters and lists that need to be addressed? Are list counters handled correctly in vertical text?',
+"lists": 'Are there list or other counter styles in use? If so, what is the format used and can that be achieved? Are the correct separators available for use after list counters? Are there other aspects related to counters and lists that need to be addressed? Are list counters handled correctly in vertical text?',
"initials": 'Does the browser or ereader correctly handle special styling of the initial letter of a line or paragraph, such as for drop caps or similar? How about the size relationship between the large letter and the lines alongide? where does the large letter anchor relative to the lines alongside? is it normal to include initial quote marks in the large letter? is the large letter really a syllable? etc. Are all of these things working as expected?',