Community support Q&A

[carlisia]

👋 Welcome!

This is what we do in this category:

• Ask questions about how to use Velero.
• Ask how to troubleshoot.
• Answer questions and help each other.

This is our support process: https://velero.io/docs/v1.5/support-process/.

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Please include the information below

What steps did you take and what happened:
[A clear and concise description of what the bug is, and what commands you ran.)

What did you expect to happen:

The output of the following commands will help us better understand what's going on:
(Pasting long output into a GitHub gist or other pastebin is fine.)

• kubectl logs deployment/velero -n velero
• velero backup describe <backupname> or kubectl get backup/<backupname> -n velero -o yaml
• velero backup logs <backupname>
• velero restore describe <restorename> or kubectl get restore/<restorename> -n velero -o yaml
• velero restore logs <restorename>

Anything else you would like to add:
[Miscellaneous information that will assist in solving the issue.]

Environment:

• Velero version (use velero version):
• Velero features (use velero client config get features):
• Kubernetes version (use kubectl version):
• Kubernetes installer & version:
• Cloud provider or hardware configuration:
• OS (e.g. from /etc/os-release):