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stop getting notify #707

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babebort opened this issue Oct 29, 2024 · 3 comments
Open

stop getting notify #707

babebort opened this issue Oct 29, 2024 · 3 comments

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@babebort
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Hello.

Suddenly ElectronMail stop sending me notify about new mail, after playing with settings I got
Invocation timeout of calling "resolveUnreadNotificationMessage" method on "electron-mail:ipcMain-api" channel with 25000ms timeout but still couldn't enable notify

@vladimiry
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To get rid of the error, you will need to disable the "Custom notification content" switch located in the "Desktop Notifications" collapsible account settings section (see screenshot for details). This is an opt-in feature, which is not yet optimized for processing many messages (as apparently occurs in your case).

custom-ns2

@babebort
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Error got rid but still have not notify about new messages...

@vladimiry
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vladimiry commented Oct 29, 2024

If you have enabled the local store mode for the account (which I think you did, as the "Custom notification content" switch is only available in this mode), then a green blinking indication icon on the account handle should stop blinking before the notification starts working since in this mode the unread counter gets derived from the local store/database. Stopped blinking means the app completed initial data load/bootstrap. If there are many mail messages, the initial data load process can take hours. If the "local store" is not enabled for the account, the notification should just work (unless Proton has changed the data format of some APIs).

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