Some intents need a certain context to be valid. E.g. if the user asks for a rerouting of a parcel you could require a context containing information about the parcel for the intent to be a valid possibility. You would not expect a user to ask for rerouting if he did not ask for the current status before.
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Add outgoing context at "Parcel Status" intent, name it "parcel" and leave the default 5 minute lifespan as it is.
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Create a new intent "Reroute Parcel" and require the parcel context you just created as input context.
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Define a location parameter, make it required and choose
@sys.locationas entity. See the Dialogflow documentation for more information about system entities. -
Define a response like "Alright, we will reroute your parcel with the id #parcel.parcel_id to $location!", note that you can access
#parcel.parcel_idfrom your input context.