cannot use SMTP by using AWS SES

[liver16]

cannot use SMTP for sending email by using AWS SES

Tried setup with https://forums.uvdesk.com/topic/2122/definitive-amazon-ses-help-for-smtp-open-source-version
and https://forums.uvdesk.com/topic/1892/amazon-aws-ses-email-imap-smtp-configuration

I can send email by using "php bin/console swiftmailer:email:send", but no email by using the uvdesk ticket system.

Any log/code I can look at?

Thanks!

[512514]

Hi liver16, I faced a similar issue when trying to use AWS SES SMTP with UVDesk. Since you can send emails using the command line, it sounds like the issue might be with the configuration of your UVDesk ticket system. Check the SMTP settings in UVDesk carefully, ensuring that the SMTP host, port, and authentication credentials are correct. Also, reviewing the error logs in your server or UVDesk system might give more insight into what’s going wrong. Let me know if you need more help with the error logs or debugging!