diff --git a/app/views/ownership_certificate_validation_requests/edit.html.erb b/app/views/ownership_certificate_validation_requests/edit.html.erb
index afd99a3e..ac321300 100644
--- a/app/views/ownership_certificate_validation_requests/edit.html.erb
+++ b/app/views/ownership_certificate_validation_requests/edit.html.erb
@@ -27,9 +27,7 @@
     ></my-map>
   </div>
   <div class="govuk-grid-column-two-thirds govuk-!-margin-top-5">
-    <p class="govuk-body">
-      If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %> or by telephone at <%= @local_authority["telephone_number"] %>.
-    </p>
+    <%= render "shared/alternative_map" %>
     <p class="govuk-body">
       We need to confirm who owns the land for this application
     </p>
diff --git a/app/views/planning_applications/show.html.erb b/app/views/planning_applications/show.html.erb
index 9ad1669f..6fdb0870 100644
--- a/app/views/planning_applications/show.html.erb
+++ b/app/views/planning_applications/show.html.erb
@@ -30,9 +30,7 @@
   <%= @planning_application["description"] %>
 </p>
 
-<p class="govuk-body">
-  If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %> or by telephone at <%= @local_authority["telephone_number"] %>.
-</p>
+<%= render "shared/alternative_map" %>
 <hr>
 
 <%= render(ConsultationStatusComponent.new(planning_application: @planning_application)) %>
diff --git a/app/views/red_line_boundary_change_validation_requests/edit.html.erb b/app/views/red_line_boundary_change_validation_requests/edit.html.erb
index 0f7fe08b..f7f534aa 100644
--- a/app/views/red_line_boundary_change_validation_requests/edit.html.erb
+++ b/app/views/red_line_boundary_change_validation_requests/edit.html.erb
@@ -46,9 +46,9 @@
           }
         ) %>
       </div>
-      <p class="govuk-body govuk-!-margin-top-4 govuk-!-margin-bottom-0">
-        If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %> or by telephone at [telephone].
-      </p>
+      <div class="govuk-!-margin-top-4 govuk-!-margin-bottom-0">
+        <%= render "shared/alternative_map" %>
+      </div>
       <hr class="govuk-section-break govuk-section-break--xl govuk-section-break--visible">
       <%= render "form" %>
     </div>
diff --git a/app/views/red_line_boundary_change_validation_requests/show.html.erb b/app/views/red_line_boundary_change_validation_requests/show.html.erb
index 379fc6dc..1e1e053a 100644
--- a/app/views/red_line_boundary_change_validation_requests/show.html.erb
+++ b/app/views/red_line_boundary_change_validation_requests/show.html.erb
@@ -30,9 +30,9 @@
             accessibility_text: "An interactive map centred on your address where the newly proposed red line boundary lines are drawn to create the site outline."
           } %>
         </div>
-        <p class="govuk-body govuk-!-margin-top-4 govuk-!-margin-bottom-0">
-          If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %> or by telephone at <%= @local_authority["telephone_number"] %>.
-        </p>
+        <div class="govuk-!-margin-top-4 govuk-!-margin-bottom-0">
+          <%= render "shared/alternative_map" %>
+        </div>
         <hr class="govuk-section-break govuk-section-break--xl govuk-section-break--visible">
         <% if @validation_request["approved"] == false %>
           <strong class="govuk-tag govuk-tag--red">
diff --git a/app/views/shared/_alternative_map.html.erb b/app/views/shared/_alternative_map.html.erb
new file mode 100644
index 00000000..cf2a5ee0
--- /dev/null
+++ b/app/views/shared/_alternative_map.html.erb
@@ -0,0 +1,11 @@
+<% if @local_authority["feedback_email"].present? || @local_authority["telephone_number"].present? %>
+  <p class="govuk-body">
+    <% if @local_authority["feedback_email"].present? && @local_authority["phone_number"].present? %>
+      If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %> or by telephone at <%= @local_authority["telephone_number"] %>.
+    <% elsif @local_authority["feedback_email"].present? %>
+      If you need this information in an alternative format, contact your case officer on <%= @local_authority["feedback_email"] %>.
+    <% else %>
+      If you need this information in an alternative format, contact your case officer by telephone at <%= @local_authority["telephone_number"] %>.
+    <% end %>
+  </p>
+<% end %>
diff --git a/spec/system/ownership_certificate_validation_request_spec.rb b/spec/system/ownership_certificate_validation_request_spec.rb
index 42730098..b6c1526a 100644
--- a/spec/system/ownership_certificate_validation_request_spec.rb
+++ b/spec/system/ownership_certificate_validation_request_spec.rb
@@ -10,6 +10,7 @@
     Rails.configuration.api_protocol = "https"
 
     stub_successful_get_planning_application
+    stub_successful_get_local_authority
     stub_get_ownership_certificate_validation_request(
       id: 19,
       planning_id: 28,
diff --git a/spec/system/red_line_boundary_change_validation_request_spec.rb b/spec/system/red_line_boundary_change_validation_request_spec.rb
index 7ece509b..b428a7a4 100644
--- a/spec/system/red_line_boundary_change_validation_request_spec.rb
+++ b/spec/system/red_line_boundary_change_validation_request_spec.rb
@@ -10,6 +10,7 @@
     Rails.configuration.api_protocol = "https"
 
     stub_successful_get_planning_application
+    stub_successful_get_local_authority
     stub_get_red_line_boundary_change_validation_request(
       id: 10,
       planning_id: 28,