Responsive Design for Twilio Help Center

[tonge495]

Background

Twilio Help Center is the customer-facing platform for all support requests. We have seen in the past quarter that about 40% of our customers are using the Help Center on a mobile device and will therefore be focusing on making the system responsive in the next quarter.

Feedback

• How to make the ungated and gated navigation responsive?
• What are the recommended min/max widths?

Stage of design

Exploration

Research

No response

Relevant links

https://www.figma.com/design/CU55hOqWHhk4ZOggANG9Vv/Wise-Owl-on-OSC?node-id=2864-56202&t=LUHPdxehdEpgGut9-0

Are you looking for visual design support?

• Yes

Additional Information

No response

[TwilioPasteBot]

Disclaimer: This is a very experimental bot using OpenAI's GPT-4. The answers may not be correct, a human will review the answer and update it if necessary.

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Sorry, I don't know how to help with that.

I did do a search though, and I managed to find these other Discussions that might be similar or related to your question. Give them a read to see if they answer your question. If they do, head back here and update this discussion and mark it as answered, pointing others to the related discussion:

• One Support Center Navigation after Login (updated: 05/10/2023, similarity score: 89%)
• One Twilio Theme for Support Centers (updated: 03/22/2023, similarity score: 88%)
• Office hours: 20th April (updated: 04/24/2023, similarity score: 86%)

[krisantrobus]

Hi @tonge495, I see you've signed up for our office hours too. Thank you and we look forward to discussing this further with you!

[nkrantz]

Hey @tonge495 - here's the link to our Spacing and Layout guidelines. Thanks for coming today!