Platform check failing on a Dell PowerEdge R730xd #76

malexander6 · 2024-01-28T23:32:23Z

I just updated and now it is not booting up. "/!\ Your server isn't a Dell product. Exiting." is logged twice.

I'm running this container on Unraid on a Poweredge R730xd.

This project has solved a problem for me and many of us, I'm sure. Thanks!

tigerblue77 · 2024-01-28T23:36:20Z

Hello,
Thanks for your feedback and issue. Are you able to :

run previous version of this docker image then open a command line on it
OR
install ipmitool on your host (only for this debugging)

then run ipmitool fru and show me the output please ?

malexander6 · 2024-01-28T23:49:08Z

I'm having trouble installing a previous version. Says it can't find the image.

jsimcina · 2024-01-29T00:21:13Z

I have a hunch...
`
function get_Dell_server_model () {
IPMI_FRU_content=$(ipmitool fru 2>/dev/null) # FRU stands for "Field Replaceable Unit"

SERVER_MANUFACTURER=$(echo "$IPMI_FRU_content" | grep "Product Manufacturer" | awk -F ': ' '{print $2}')
SERVER_MODEL=$(echo "$IPMI_FRU_content" | grep "Product Name" | awk -F ': ' '{print $2}')
}
`
ipmitool is being called without passing any connection or authentication information for network connected iDrac configs. At least that's how it appears to me

malexander6 · 2024-01-29T01:28:19Z

OK, so I had to reinstall a plugin, but now ipmitool is working on the host directly, without authentication. However I'm still having the same issue.

Here's the output from ipmitool fru:
`root@uNAS:~# ipmitool fru
FRU Device Description : Builtin FRU Device (ID 0)
Board Mfg Date : Tue Jul 19 23:30:00 2016
Board Mfg : DELL
Board Product : PowerEdge R730xd
Board Serial : CN7792167I00LE
Board Part Number : 072T6DA01
Product Manufacturer : DELL
Product Name : PowerEdge R730xd
Product Version : 01
Product Serial : 782SRD2

FRU Device Description : PS1 (ID 1)
Board Mfg Date : Thu Apr 14 17:03:00 2016
Board Mfg : DELL
Board Product : PWR SPLY,750W,RDNT,EMSN
Board Serial : PH1629864E0040
Board Part Number : 00XW8WA03

FRU Device Description : PS2 (ID 2)
Board Mfg Date : Thu Apr 14 22:10:00 2016
Board Mfg : DELL
Board Product : PWR SPLY,750W,RDNT,EMSN
Board Serial : PH1629864E00CF
Board Part Number : 00XW8WA03

FRU Device Description : BP0 (ID 12)
Board Mfg Date : Sat Aug 27 03:23:00 2016
Board Mfg : DELL
Board Product : DRIVE BACKPLANE
Board Serial : CN7792168M032H
Board Part Number : 0NHDXGA01

FRU Device Description : BP1 (ID 13)
Board Mfg Date : Mon Jul 4 06:49:00 2016
Board Mfg : DELL
Board Product : DRIVE BACKPLANE
Board Serial : CN7792166R011U
Board Part Number : 0CDVF9A03

FRU Device Description : BP2 (ID 14)
Device not present (Timeout)

FRU Device Description : BP3 (ID 15)
Device not present (Timeout)

FRU Device Description : NDC (ID 4)
Board Mfg Date : Wed Jul 20 06:00:00 2016
Board Mfg : DELL
Board Product : Intel(R) 2P X520/2P I350 rNDC
Board Serial : MY1240267M001W
Board Part Number : 0C63DVA01

FRU Device Description : PERC1 (ID 10)
Board Mfg Date : Wed Aug 3 18:04:00 2016
Board Mfg : DELL
Board Product : Dell Storage Cntlr. H730 -Mini
Board Serial : CN7792168204BT
Board Part Number : 0KMCCDA04

FRU Device Description : OEM fru (ID 17)
root@uNAS:~# ipmitool fru
FRU Device Description : Builtin FRU Device (ID 0)
Board Mfg Date : Tue Jul 19 23:30:00 2016
Board Mfg : DELL
Board Product : PowerEdge R730xd
Board Serial : CN7792167I00LE
Board Part Number : 072T6DA01
Product Manufacturer : DELL
Product Name : PowerEdge R730xd
Product Version : 01
Product Serial : 782SRD2