Previews under Linux Mint

[brentgl]

I moved from Windows to Linux Mint (latest) and all is good only issue with the Linux version (running 3.10.1

No preview of videos load JPG and PNG are just fine (some toppers, wheels, etc)
From what I read it is a Java problem

my java (if it matters)
openjdk version "21.0.5" 2024-10-15
OpenJDK Runtime Environment (build 21.0.5+11-Ubuntu-1ubuntu124.04)
OpenJDK 64-Bit Server VM (build 21.0.5+11-Ubuntu-1ubuntu124.04, mixed mode, sharing)

No problems apart from the occasional glitch in Windows but just under Linux

Thanks
Brent

[syd711]

I think the problem here is a missing codec pack to make Java running these videos. I would try to see if some mp4 codec packages can be installed, hoping that this fixes the issue. But it's more a guess.
The Studio run with it's own JDK, that's why I assume it is OS related.

[brentgl]

Checked just about every MP4 codec I could find and yeah I understand about it's own JDK.

Are there any other linux users out there? If so do you get previews? What distro are you on?

Thanks btw for a great program and great support!

Brent

[syd711]

I only test with WSL2/Ubuntu from time to time. It's been a while so I can't recall if I saw a preview there too. I'll test this there again.

[brentgl]

To elaborate on this a bit

I have tried with debian and arch same thing - I also installed just about every codec known and unknown to man lol
Same thing no preview.

Possibly interesting:

21-11 10:09:48.823 WARN [JavaFX Application Thread] d.m.v.c.u.m.VideoMediaPlayer - Media player error: MediaException: MEDIA_UNSUPPORTED : [] ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED: ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED, URL: http://192.168.1.184:8089/api/v1/media/423/Topper 21-11 10:09:48.839 WARN [JavaFX Application Thread] d.m.v.c.u.m.VideoMediaPlayer - Media player error: MediaException: MEDIA_UNSUPPORTED : [] ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED: ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED, URL: http://192.168.1.184:8089/api/v1/media/423/BackGlass 21-11 10:09:48.840 WARN [JavaFX Application Thread] d.m.v.c.u.m.VideoMediaPlayer - Media player error: MediaException: MEDIA_UNSUPPORTED : [] ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED: ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED, URL: http://192.168.1.184:8089/api/v1/media/423/Menu 21-11 10:09:48.840 WARN [JavaFX Application Thread] d.m.v.c.u.m.VideoMediaPlayer - Media player error: MediaException: MEDIA_UNSUPPORTED : [] ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED: ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED, URL: http://192.168.1.184:8089/api/v1/media/423/Loading 21-11 10:09:48.842 WARN [JavaFX Application Thread] d.m.v.c.u.m.VideoMediaPlayer - Media player error: MediaException: MEDIA_UNSUPPORTED : [] ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED: ERROR_MEDIA_AUDIO_FORMAT_UNSUPPORTED, URL: http://192.168.1.184:8089/api/v1/media/423/PlayField

The error message constantly being reported is the audio format isn't supported - is there any way of muting/disabling or not even requesting that for the Linux version? - most of the recordings apart from loading ones don't have audio anyway yet it still reports this error on all.

Thanks
Brent