diff --git a/novice/teaching/01-general.md b/novice/teaching/01-general.md
index f4f8e1751..47f73858e 100644
--- a/novice/teaching/01-general.md
+++ b/novice/teaching/01-general.md
@@ -156,6 +156,10 @@ see [this wiki page](https://github.com/swcarpentry/bc/wiki/Configuration-Proble
     because they have to watch you type
     then type it all in again themselves.
 
+*   Repeat questions loudly and clearly to make sure that everybody
+    hears and understands them before proceeding with answering them.
+
+
 #### Pitfalls
 
 Instructing at a workshop isn't trivial.