From 78356701948338fec70398c6bc36a594eed17bfa Mon Sep 17 00:00:00 2001 From: Luke Watts Date: Mon, 22 Jan 2024 16:12:20 +0100 Subject: [PATCH 1/2] docs: add SUPPORT.md --- SUPPORT.md | 4 ++++ 1 file changed, 4 insertions(+) create mode 100644 SUPPORT.md diff --git a/SUPPORT.md b/SUPPORT.md new file mode 100644 index 0000000000..d2f66c8b0a --- /dev/null +++ b/SUPPORT.md @@ -0,0 +1,4 @@ +# Support + +Please report bugs at https://support.snyk.io/. +We will try to fix them as soon as possible. \ No newline at end of file From 84694cecac481f712e05240ea6ed2da0713c72fc Mon Sep 17 00:00:00 2001 From: Luke Watts Date: Mon, 22 Jan 2024 16:16:33 +0100 Subject: [PATCH 2/2] chore: remove GitHub issues mention --- .../ISSUE_TEMPLATE/stop--don-t-use-github-issues.md | 11 ----------- README.md | 2 -- SUPPORT.md | 2 +- 3 files changed, 1 insertion(+), 14 deletions(-) delete mode 100644 .github/ISSUE_TEMPLATE/stop--don-t-use-github-issues.md diff --git a/.github/ISSUE_TEMPLATE/stop--don-t-use-github-issues.md b/.github/ISSUE_TEMPLATE/stop--don-t-use-github-issues.md deleted file mode 100644 index 5c15e4c3a6..0000000000 --- a/.github/ISSUE_TEMPLATE/stop--don-t-use-github-issues.md +++ /dev/null @@ -1,11 +0,0 @@ ---- -name: Please don't use GitHub Issues for support requests -about: Email us at support@snyk.io -title: Stop, this is not a support channel -labels: '' -assignees: '' ---- - -[Contact Snyk Support on the web](http://support.snyk.io) or email us at support@snyk.io - -**GitHub Issues are not monited by Snyk Support** diff --git a/README.md b/README.md index 1a7810852b..8fed1f37a3 100644 --- a/README.md +++ b/README.md @@ -295,8 +295,6 @@ snyk code --help If you need support using Snyk CLI, please [contact support](https://support.snyk.io). -We do not actively monitor GitHub Issues so any issues there may go unnoticed. - # Contributing If you are an external contributor, before working on any contributions, please first [contact support](https://support.snyk.io) to discuss the issue or feature request with us. diff --git a/SUPPORT.md b/SUPPORT.md index d2f66c8b0a..bdc4f09b51 100644 --- a/SUPPORT.md +++ b/SUPPORT.md @@ -1,4 +1,4 @@ # Support Please report bugs at https://support.snyk.io/. -We will try to fix them as soon as possible. \ No newline at end of file +We will try to fix them as soon as possible.