diff --git a/DESCRIPTION.md b/DESCRIPTION.md
index 482c60239..9513fa71f 100644
--- a/DESCRIPTION.md
+++ b/DESCRIPTION.md
@@ -10,6 +10,7 @@ Source code is also available at: https://github.com/snowflakedb/snowflake-conne
 
 - v3.12.4(TBD)
   - Fixed a bug where multipart uploads to Azure would be missing their MD5 hashes.
+  - Fixed a bug where OpenTelemetry header injection would sometimes cause Exceptions to be thrown.
 
 - v3.12.3(October 25,2024)
   - Improved the error message for SSL-related issues to provide clearer guidance when an SSL error occurs.
diff --git a/src/snowflake/connector/network.py b/src/snowflake/connector/network.py
index a00cc6588..18b28e061 100644
--- a/src/snowflake/connector/network.py
+++ b/src/snowflake/connector/network.py
@@ -481,11 +481,19 @@ def request(
             HTTP_HEADER_USER_AGENT: PYTHON_CONNECTOR_USER_AGENT,
         }
         try:
-            from opentelemetry.propagate import inject
+            # SNOW-1763555: inject OpenTelemetry headers if available specifically in WC3 format
+            #  into our request headers in case tracing is enabled. This should make sure that
+            #  our requests are accounted for properly if OpenTelemetry is used by users.
+            from opentelemetry.trace.propagation.tracecontext import (
+                TraceContextTextMapPropagator,
+            )
 
-            inject(headers)
-        except ModuleNotFoundError as e:
-            logger.debug(f"Opentelemtry otel injection failed because of: {e}")
+            TraceContextTextMapPropagator().inject(headers)
+        except Exception:
+            logger.debug(
+                "Opentelemtry otel injection failed",
+                exc_info=True,
+            )
         if self._connection.service_name:
             headers[HTTP_HEADER_SERVICE_NAME] = self._connection.service_name
         if method == "post":
diff --git a/test/unit/test_connection.py b/test/unit/test_connection.py
index 89398fd86..d3c0c3259 100644
--- a/test/unit/test_connection.py
+++ b/test/unit/test_connection.py
@@ -572,3 +572,19 @@ def test_ssl_error_hint(caplog):
         exc.value, OperationalError
     )
     assert "SSL error" in caplog.text and _CONNECTIVITY_ERR_MSG in caplog.text
+
+
+def test_otel_error_message(caplog, mock_post_requests):
+    """This test assumes that OpenTelemetry is not installed when tests are running."""
+    with mock.patch("snowflake.connector.network.SnowflakeRestful._post_request"):
+        with caplog.at_level(logging.DEBUG):
+            with fake_connector():
+                ...
+    assert caplog.records
+    important_records = [
+        record
+        for record in caplog.records
+        if "Opentelemtry otel injection failed" in record.message
+    ]
+    assert len(important_records) == 1
+    assert important_records[0].exc_text is not None