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Does not open in Windows 8 #17

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GoogleCodeExporter opened this issue Mar 14, 2015 · 3 comments
Open

Does not open in Windows 8 #17

GoogleCodeExporter opened this issue Mar 14, 2015 · 3 comments

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@GoogleCodeExporter
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What steps will reproduce the problem?
1.I click on the Icon and get the desktop 
2.
3.

What is the expected output? What do you see instead?
The expected outcome is for the program to open

What version of the product are you using? On what operating system?
Datasoul 2.0v1 on Windows 8

Please provide any additional information below.


Original issue reported on code.google.com by [email protected] on 5 Dec 2012 at 8:16

@GoogleCodeExporter
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Which java version do you have installed?

Original comment by [email protected] on 5 Dec 2012 at 10:19

@GoogleCodeExporter
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Dear Samuel,

I'm also having this same issue.

I have the latest Java installed (1.7.0_11).

Best regards,

Original comment by [email protected] on 17 Jan 2013 at 11:43

@GoogleCodeExporter
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I do not have a windows 8 machine to try it right now,
Can you please collect some more diagnostics for us? Try to open the icon 
properties and copy the command line (should be something begining with 
"javaw"). Then open a command prompt, change to datasoul directory and paste 
the copied command. It should print out some additional information on why it 
does not open, please send this output for us.

I think for next version it would be a good idea to have some logging mechanism 
by default...

Original comment by [email protected] on 18 Jan 2013 at 6:42

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