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whitelist.html
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---
layout: page
title: Whitelist WTF Just Happened Today
description: How to whitelist WTF Just Happened Today so you're sure you always get your WTFs daily.
image:
twitter: /public/wtfjht-t.jpg
facebook: /public/wtfjht-f.jpg
---
<p><strong>Did you miss your daily WTFs?</strong> Sometimes email providers hate me – it's not you, it's them. Let's fix that:</p>
<ol>
<li>1/ Search your email for a message from <strong>[email protected]</strong></li>
<li>2/ Drag the email to your inbox and/or mark it as “not spam.” </li>
<li>3/ <a href="http://whatthefuckjusthappenedtoday.us7.list-manage.com/vcard?u=104aa3abb9fec8b4d037ed51d&id=9813b73b1a">Add <strong>[email protected]</strong> to your Address Book or Contact list</a>.</li>
</ol>
<p>If your email still isn’t arriving or it's getting trapped in your spam folder, please follow the instructions below, or <a href="mailto:[email protected]">send me an email</a> and I'll walk you through it.</p>
<h2 class="headingBorder">Popular Apps</h2>
<ul class="submenu">
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmail">Gmail</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailapp">Gmail App</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailtabs">Gmail Tabs</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#yahoo">Yahoo</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#iphoneapp">iPhone Mail</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#outlookapp">Outlook App</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#outlook">Outlook</a></div></li>
<li style="serviceProvider"><div class="submenuPopularAppBtn"><a href="#gmailinbox">Inbox by Gmail</a></div></li>
</ul>
<h2 class="headingBorder">Email Clients</h2>
<ul class="submenu">
<li style="emailClients"><div class="submenuEmailClientBtn"><a href="#outlookdotcom">Outlook.com</a></div></li>
<li style="emailClients"><div class="submenuEmailClientBtn"><a href="#aol">AOL Web Mail</a></div></li>
<li style="emailClients"><div class="submenuEmailClientBtn"><a href="#comcast">Comcast</a></div></li>
<li style="emailClients"><div class="submenuEmailClientBtn"><a href="#earthlink">EarthLink</a></div></li>
<li style="emailClients"><div class="submenuEmailClientBtn"><a href="#att">AT&T</a></div></li>
</ul>
<hr>
<!-- Begin Gmail -->
<h2 id="gmail">Gmail</h2>
<p>To make sure our email gets delivered to your Inbox, you must add <strong>Matt from WTFJHT</strong> to your contacts list.</p>
<br/>
<p>If you do not readily find an email from <strong>Matt from WTFJHT</strong>...</p>
<p>Please check your <strong>Gmail Spam Folder:</strong></p>
<ol>
<li> - If you see the email from <strong> Matt from WTFJHT</strong>: Open the Email.</li>
<li> - Click the button on the toolbar, labeled <span style="border: 1px solid #CCCCCC; padding: 3px; background-color: #f4f4f4;"> Not spam </span></li>
</ol>
<p>Next please, add Matt from WTFJHT to your Contacts list:</p>
<br/>
<table cellspacing="0" cellpadding="0">
<tr>
<td>
<hr/>
<p style="font-family: roboto; font-weight: bold;">(2 minutes ago)</span> <img src="https://s3.amazonaws.com/wlist-images/gmail-dropdown.png" /></p>
</td>
</tr>
<table style="border: 1px solid #CCCCCC;">
<tr>
<td>
<p> Reply</p>
</td>
</tr>
<tr>
<td>
<p> Forward</p>
</td>
</tr>
<tr>
<td>
<p> Filter messages like these </p>
</td>
</tr>
<tr>
<td>
<p> Print</p>
</td>
</tr>
<tr>
<td style="background-color: #EEEEEE;">
<p> Add Matt from WTFJHT to Contacts list </p>
</td>
</tr>
<tr>
<td>
<p> Delete this message</p>
</td>
</tr>
</table>
</td>
</tr>
</table>
<ol>
<li> - Open the email from <strong>Matt from WTFJHT</strong>.</li>
<li> - Click the drop down arrow next to "Reply" in the upper right side the email from header.</li>
<li> - Click the "Add <strong> Matt from WTFJHT</strong> to Contacts List" from the list that appears.</li>
<li> - If <strong>Matt from WTFJHT</strong> does not appear in the dropdown list? Then you probably have already added <strong>Matt from WTFJHT</strong> to Contacts.</li>
</ol>
<!-- End Gmail -->
<hr>
<!-- Begin Gmail App -->
<h2 id="gmailapp">Gmail Mobile App</h2>
<p> - If you are using the Gmail Mobile App on your mobile device, please open the app now.</p>
<br/>
<p>If you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.</p>
<p>If you do not find an email from <strong>Matt from WTFJHT</strong>, please check the Spam Folder:</p>
<ol>
<li>When you find the email from <strong>Matt from WTFJHT</strong></li>
<li>Tap the <img src="https://s3.amazonaws.com/wlist-images/gmail-app-dots.png" /> menu icon - top right.</li>
<li>Then select <strong>Move to</strong>.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/gmail-app-dropdown.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of the Gmail App dropdown menu" />
<br/>
<li>Then select <strong>Primary</strong> from the list.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/gmail-app-moveto.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of the Gmail app move to menu" />
</ol>
<br/>
<p>This way you will always see <strong>Matt from WTFJHT</strong> in your Primary Inbox tab...</p>
<p>NOTE: <strong>My Preferred Folder</strong> does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.</p>
<!-- End Gmail App -->
<hr>
<!-- Begin Gmail Tabs -->
<h2 id="gmailtabs">Gmail Tabs</h2>
<p> - If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.</p>
<br/>
<ol>
<li> - If you find an email from <strong>Matt from WTFJHT</strong> in your Gmail Promotions tab:</li>
<li> - Grab and drag my email to the Primary Inbox Tab.</li>
<li> - After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.</li>
<br/>
<br/>
<div style="background-color: #f9edbe; border: #f0c36d 1px solid;">
<center>
<p>The conversation has been moved to "Primary"
<br/>
Do this for future messages from [email protected]? <u>Yes</u></p>
</center>
</div>
<br/>
<li> - Click <u>Yes</u> in the yellow alert box at Gmail.</li>
<li> - This way you will always see <strong>Matt from WTFJHT</strong> in your Primary Inbox tab...</li>
</ol>
<!-- End Gmail Tabs -->
<hr>
<!-- Begin Yahoo -->
<h2 id="yahoo">Yahoo! Mail</h2>
<p>If you have not received an email from <strong>Matt from WTFJHT</strong>...</p>
<p>Check your Spam Folder. If you see an email from <strong>Matt from WTFJHT</strong>:</p>
<ol>
<li> - Please open the email.</li>
<li> - Next click the <strong>Not Spam</strong> button on the top toolbar.</li>
</ol>
<p>To ensure delivery: Create a filter to automatically send email from <strong>Matt from WTFJHT</strong> to your Inbox.</p>
<ol>
<li> - Move your mouse over or tap the <strong>Gear</strong> icon in the top right navigation bar.</li>
<li> - Select <strong>Settings</strong> from the list that drops down.</li>
<li> - Choose <strong>Filters</strong> located on the left side of the page.</li>
<li> - Click the <strong>Add</strong> button on the Filters page.</li>
<li> - Create a name such as <strong>Whitelist</strong> in the <strong>Filter name</strong> field.</li>
<li> - In the <strong>From</strong> field leave the default <strong>contains</strong> selected.</li>
<li> - Enter our email address <strong>[email protected]</strong> in the text box next to <strong>Contains...</strong></li>
<li> - Choose the destination folder to which you would like the message delivered. For example: Inbox.</li>
<li> - Click or tap <strong>Save...</strong></li>
<li> - You will see in the next screen -Deliver to <strong>Inbox</strong> if From contains <strong>Matt from WTFJHT</strong>-</li>
<li> - Click or tap <strong>Save</strong> on this screen.</li>
<li> - You will be returned to your Yahoo! Inbox.</li>
</ol>
<!-- End Yahoo -->
<hr>
<!-- Begin iPhone Mail -->
<h2 id="iphoneapp">iPhone Mail App</h2>
<p>iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.</p>
<p>Periodically check the Junk folder for email messages that were marked as junk mistakenly.</p>
<p>To indicate that an email message from <strong>Matt from WTFJHT</strong> isn’t junk:</p>
<ol>
<li> - Open your Mail app and go to the Mailboxes screen</li>
<li> - Scroll down to the folders area</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/iphone-mailboxes.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone mailboxes screen" />
<br/>
<br/>
<li> - Select the <strong>Junk</strong> folder.</li>
<li> - Find the email from <strong>Matt from WTFJHT</strong> and slide it left to see options.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/iphone-swipe-left.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone swipe left screen" />
<br/>
<br/>
<li> - Tap the <strong>More</strong> button.</li>
<li> - Tap the <strong>Mark</strong> button.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/iphone-move-message.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone move messages screen" />
<br/>
<li> - Tap the <strong>Mark as Not Junk</strong> button.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/iphone-not-junk.png" style="border: 1px solid #CCCCCC;" alt="Screenshot of iPhone mail not junk screen" />
<br/>
</ol>
<p>
The message is moved to your Inbox. Subsequent email messages from <strong>Matt from WTFJHT</strong> will no longer be marked as junk.
</p>
<p>
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
</p>
<!-- End iPhone Mail -->
<hr>
<!-- Begin Outlook App -->
<h2 id="outlookapp">Outlook Mobile App</h2>
<p> - To add <strong>Matt from WTFJHT</strong> to you list of <strong>Focused Inbox</strong> on the Outlook App...</p>
<br/>
<p>Please open the mobile Outlook app on your Android, Microsoft or iPhone:</p>
<p>Then open the email from <strong>Matt from WTFJHT</strong>:</p>
<ol>
<li> - Click the dropdown menu
<img src="https://s3.amazonaws.com/wlist-images/outlook-app-dots.png" alt="Screenshot of Outlook App dropdown button" /> on the top right of your Inbox.</li>
<li> - On the menu displayed tap <strong>Move to Focused Inbox</strong></li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/outlook-app-focused.png" style="border: 1px solid #CCCCCC;" width="250px" alt="Screenshot of Outlook App dropdown menu" />
<br/>
<li> - Select the <strong>Move this and all future messages button</strong>.</li>
<br/>
<img src="https://s3.amazonaws.com/wlist-images/outlook-app-moveto.png" style="border: 1px solid #CCCCCC;" width="250px" alt="Screenshot of Outlook App move to screen" />
<br/>
<li> - Tap <strong>Move</strong></li>
<li>Now all future messages from <strong>Matt from WTFJHT</strong> will appear in your <strong>Focused Inbox</strong></li>
</ol>
<p>You can also remove unwanted emails from your <strong>Focused Inbox</strong> as well by repeating this process in your Focused tab.</p>
<!-- End Outlook App -->
<hr>
<!-- Begin Outlook -->
<h2 id="outlook">Outlook 2003, Outlook 2016 and Outlook Office 365</h2>
<p> - To add <strong>Matt from WTFJHT</strong> to you list of "Safe senders" on Outlook:</p>
<br/>
<ol>
<li> - Right click our email in your Inbox email list pane.</li>
<li> - On the menu displayed move your mouse over or tap <strong>Junk</strong></li>
<li> - Click or tap on <strong>Never block sender</strong> in the menu that rolls out.</li>
<li> - The resulting popup will say:</li>
<li> - "The sender of the selected message has been added to your Safe Senders List."</li>
<li> - Click <strong>OK</strong></li>
</ol>
<p><strong>To add sender to address book:</strong></p>
<ol>
<li> - Open the email</li>
<li> - Right click on the from address</li>
<li> - Choose <strong>Add to contacts</strong> option</li>
</ol>
<!-- <h2>Outlook Office 365</h2> -->
<!-- End Outlook -->
<hr>
<!-- Begin Inbox -->
<h2 id="gmailinbox">Inbox by Gmail</h2>
<p>To make sure our email gets delivered to a preferred folder or your choice in Inbox, you must add <strong>Matt from WTFJHT</strong> to your preferred folder, or a folder of your choice.</p>
<p>NOTE: "My Preferred Folder" is a demonstration. You must create your own My Preferred Folder by clicking <strong>+ Create New</strong> yourself.
<p>If you do not readily find an email from <strong>Matt from WTFJHT</strong> in one of your Inbox bundles...</p>
<p>Please check your <strong>Inbox Spam Folder</strong> or your <strong>Promotions bundle:</strong>.</p>
<ol>
<li> - When you see the email from <strong> Matt from WTFJHT</strong>: Open the Email.</li>
<li> - Then click the <img src="https://s3.amazonaws.com/wlist-images/inbox-dots.png" alt="Screenshot of Inbox by Gmail icon" /> icon.</li>
<li> - Next please add <strong>Matt from WTFJHT</strong> to your My Preferred Folder.</li>
<img src="https://s3.amazonaws.com/wlist-images/inbox-dropdown.png" alt="Screenshot of Inbox by Gmail" />
<li> - If you have not already created a My Preferred Folder, you may do so by clicking <strong>+ Create new...</strong>"</li>
<li> - You may also move <strong>Matt from WTFJHT</strong> to any folder of your choice.</li>
</ol>
<!-- End Inbox -->
<hr>
<!-- Begin Outlook.com -->
<h2 id="outlookdotcom">Outlook.com</h2>
<p>Previously "Hotmail", "Live", "Windows Live" and "MSN"...</p>
<p>In the new Outlook.com you must click the <strong>Wait it's safe</strong> link if you find emails incorrectly identified as spam.</p>
<p>Entering the email contact in the address book or contacts no longer whitelists the sender.</p>
<p>To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:</p>
<ol>
<li> - Check the <strong>Junk</strong> folder. If you see the <strong>Matt from WTFJHT</strong> email in your Inbox</li>
<li> - Open the email from <strong>Matt from WTFJHT</strong>...</li>
<li> - Click the "Wait it's safe" link</li>
</ol>
<p><strong>Mark Sender as "Wait it's safe!</strong></p>
<div>
<hr/>
<p>Matt from WTFJHT ([email protected])
<br/>To: [email protected]</p>
<div>
<div style="border: 1px #CCCCCC solid; padding: 5px;">
<p>
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
<br/>
<span style="color: #187fcb;">Wait, it's safe!</span> | <span style="color: #187fcb;">I'm not sure. Let me check</span>
</p>
</div>
<br/>
<p><strong>Manually Add to Safe List</strong></p>
<ol>
<li> - Click gear the icon on the top right.</li>
<li> - Select <strong>Options</strong> in the drop down list.</li>
<li> - On the Options page under <strong>Preventing junk email</strong> click <strong>Safe and blocked senders</strong></li>
<li> - Click the link <strong>Safe senders</strong> on the next page.</li>
<li> - Enter the email address <strong>[email protected]</strong> in the text box.</li>
<li> - Click <strong>Add to list</strong></li>
<li> - <strong> Matt from WTFJHT</strong> will now be added to your list of <strong>Safe senders</strong></li>
<li> - Emails added to your <strong>Safe senders</strong> will not be delivered by mistake to your <strong>Junk</strong> folder.
</ol>
<!-- End Outlook.com -->
<br/>
<br/>
<!-- Begin AOL -->
<h2 id="aol">AOL Webmail</h2>
<p>To make sure our email gets delivered to your AOL Inbox- Please complete these two steps...</p>
<br/>
<p>If you find <strong>Matt from WTFJHT</strong> in your spam folder:</p>
<ol>
<li>Right click the email.</li>
<li>Click "Not spam" in the resulting list.</li>
</ol>
<p>Add <strong>[email protected]</strong> to your Address Book:</p>
<ol>
<li> - Open the email from <strong>Matt from WTFJHT</strong></li>
<li> - Click the <strong>show details</strong> link next to <strong>Matt from WTFJHT</strong> in the From field.</li>
<li> - Move your mouse over or tap <strong>[email protected]</strong> to show the menu.</li>
<li> - Click or tap <strong>Add contact</strong> in the menu displayed.</li>
<li> - Add <strong>Matt from WTFJHT</strong> to the name fields</li>
<li> - Click <strong>Add contact</strong></li>
</ol>
<p>Email from that Domain will now be delivered straight to your Inbox.</p>
<!-- End AOL -->
<br/>
<br/>
<!-- Begin Comcast -->
<h2 id="comcast">Comcast</h2>
<p>Please log into your Xfinity account and select your Comcast webmail:</p>
<br/>
<ol>
<li>Should you find an email from <strong>Matt from WTFJHT</strong> in your spam folder:</li>
<li>Open the email.</li>
<li>Click the <span style="border: 1px solid #CCCCCC; padding: 3px; background-color: #f4f4f4;">
<img src="https://s3.amazonaws.com/wlist-images/no-icon.png" alt="No icon" /> Spam</span> (not spam) icon on the top toolbar.</li>
</ol>
<p>Next please, add <strong>Matt from WTFJHT</strong> to your address book:</p>
<ol>
<li> - Please open the email from <strong>Matt from WTFJHT</strong>.</li>
<li> - Click on the button at the top left of the email that says:</li>
<br/>
<table style="background-color: #188bc8; color: #FFFFFF; padding: 10px; font-family: verdana; font-weight: bold;">
<tr>
<td>
<span style="color: #767676">[email protected]</span> </td>
</tr>
<tr>
<td>
+ Add to Address Book
</td>
</tr>
</table>
<br/>
<li> - That will open your edit contact screen.</li>
<li> - Then click <strong>Save</strong> and you're all done.</li>
</ol>
<!-- End Comcast -->
<br/>
<br/>
<!-- Begin Earthlink -->
<h2 id="earthlink">EarthLink</span></h2>
<p>If you are not receiving email at EarthLink, there are two actions you can take.</p>
<br/>
<ol>
<li> - Check <strong>Suspect Email</strong> folder</li>
<li> - Add <strong>Matt from WTFJHT</strong> to your address book.</li>
</ol>
<p>With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.
<p><strong>Suspect Email Folder:</strong></p>
<ol>
<li> - While in the <strong>Suspect Email</strong> folder, if you see <strong> Matt from WTFJHT</strong>...</li>
<li> - Select the <strong>Move to Inbox and Add Contact</strong> option from the drop down menu.</li>
<li> - This will add <strong>[email protected]</strong> to your Address Book for future email delivery assurance.</li>
</ol>
<p><strong>Address Book Inclusion:</strong></p>
<ol>
<li> - Open the email.</li>
<li> - Click </strong>Add to Address Book</strong> in the email header.</li>
<li> - Use the </strong>Address Book Editor</strong> to verify the sender's contact details and click </strong>save</strong>.</li>
<li> - Fill in <strong>[email protected]</strong> as the email address of the sender.</li>
<li> - Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.</li>
</ol>
</ol>
<br/>
<br/>
<h2 id="att">AT&T </h2>
<p>AT&T no longer maintains their own inbox.</p>
<p>Instead you can find your AT&T emails at Att.Yahoo.com</p>
<p>Please follow the Yahoo instructions for whitelisting an ATT.net email address.</p>
<p>Click or Tap here, to scoll to the <a href="#yahoo"><strong> Yahoo instructions...</strong></a></p>
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