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Marking messages as read when opening via double-click #5952

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taalas opened this issue Sep 12, 2017 · 5 comments
Closed

Marking messages as read when opening via double-click #5952

taalas opened this issue Sep 12, 2017 · 5 comments

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@taalas
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taalas commented Sep 12, 2017

When opening a message via double-click the message used to be marked as read regardless of the setting for marking messages when previewing them (in 1.1.x). On the latest version the message stays unread even when opening it. Is this planned behaviour or is the functionality missing in the latest version?

@alecpl
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alecpl commented Sep 13, 2017

You're talking about "Mark previewed messages as read" setting? Yes, in 1.3 it applies to both preview frame and full screen preview. We'll consider small rename (s/previewed/viewed/ or sth like that) to make it less confusing.

@alecpl alecpl added this to the 1.3.2 milestone Sep 13, 2017
@taalas
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taalas commented Sep 13, 2017

Thanks! Yes, that is the setting I was referring to.

So, setting this to "never" will currently prevent a status change to "read" on:

  • single clicking a message and previewing it
  • double clicking a message and viewing it in either a full screen frame or a new window/tab

The only way to mark a message as read is then to explicitely change the star icon e.g.?

Is there any plan to incorporate a distinction as in 1.1.x LTS between previewing and viewing in the future in regards to the status? We have many users that are accustomed to this behaviour (from Roundcube but also other mail clients).

alecpl added a commit that referenced this issue Sep 17, 2017
… read" (#5952)

Since we use the option not only for the preview frame the "previewed" word was confusing.
alecpl added a commit that referenced this issue Sep 17, 2017
… read" (#5952)

Since we use the option not only for the preview frame the "previewed" word was confusing.
@alecpl
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alecpl commented Sep 17, 2017

There's no plan to revert that change. Fixed wording.

@alecpl alecpl closed this as completed Sep 17, 2017
@taalas
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taalas commented Sep 22, 2017

Would you consider

  • either adding another option for this setting that allows to preview messages without marking them read but marking them as read when "opened" via double click (as many desktop mail clients do it)
  • or adding another setting that toggles this behaviour

to be able to revert the user experience to what it was in earlier Roundcube versions?

@inforpsm
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Hello. Same problem with our users. After update from 1.2.x to 1.3.x they cannot mark as read after open e-mail with double-click. They have "never" on "Mark previewed messages as read" but opening with double-click is not preview and the e-mail not changes its state and we need to mark as read manually. With 1.2.x version or olders worked fine. Just we need that works same as all e-mail apps. Thank you for your empathy.

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