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Messages: Finding Names/Handles #863

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hhkitsune opened this issue Jan 17, 2023 · 1 comment
Open
3 tasks

Messages: Finding Names/Handles #863

hhkitsune opened this issue Jan 17, 2023 · 1 comment
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under-po-review Tickets that are under review by the PO for whether they should be considered for work or not

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@hhkitsune
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Description

The message feature allows direct messages using the @ sign with a specific person's official Princeton handle. This may present a problem if we want to message someone and know their name (or role, such as to message the curator), but don't know their handle.

User Story

Lilavati, a researcher in mathematics, has submitted a dataset to the repository. A curator has returned a message for Lilavati and she can see the curator's name is Sarah. However, she cannot directly message Sarah to return correspondence without knowing Sarah's Princeton handle. The system does allow her to look up a handle from a limited listing, but it doesn't show an associated name. This frustrates her as she simply wants to respond to Sarah's message.

Image shows current message feature (note the @ Princeton handles)

Screen Shot 2023-01-17 at 10 43 40 AM

Considerations for changes

  • Users should be able to directly message a member of a curatorial team (main collection) or reviewer (PPPL) especially when someone has directly messaged them first.

Acceptance Criteria

  • Hannah will check with PRDS for feedback to refine this ticket
  • For discussion with RDSS at the feature refinement on 1/18
  • Ticket will be refined and handed off to RDSS
@hectorcorrea
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We should be able to reuse some of the autocomplete functionality that we are using for Creators (see #1995)

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