点云端录制返回Remote Error

[cwg31825]

https://api.agora.io/edu/v1/apps/${this.appID}/room/${this.roomId}/record/start
msg: "Remote Error"
code: 10005

[plutoless]

看起来是地址有问题？看一下network tab里这个请求长什么样？

[cwg31825]

@plutoless
Request URL: https://api.agora.io/edu/v1/apps/24e968a57b874af085d5cc433dcb3d31/room/18480180901183488/record/start
Request Method: POST
Status Code: 200
Remote Address: 47.100.226.149:443
Referrer Policy: no-referrer-when-downgrade
Accept: /
Accept-Encoding: gzip, deflate, br
Accept-Language: zh-CN,zh;q=0.9,en;q=0.8
Authorization: Basic ZWExNWY0ZTNhNGM1NDkwM2IyMjU3Mjc2ZjlhOGNhNWE6NGY0ZmEzOWEwYjExNGUzYjg0MWUyZmM4MTM5NDcyM2M=
Connection: keep-alive
Content-Length: 2
Content-Type: application/json
Host: api.agora.io
Origin: http://localhost:3000
Referer: http://localhost:3000/
Sec-Fetch-Dest: empty
Sec-Fetch-Mode: cors
Sec-Fetch-Site: cross-site
token: eyJhbGciOiJIUzI1NiJ9.eyJwYXNzcG9ydFJvbGUiOjMsInVzZXJJZCI6MTg0ODAxODU4MjUyOTYzODQsImlhdCI6MTU5MDQ2NTU4M30.WDNFgSLHEPkU4vlZCyq61g4e76p2Q0FV_g5U6sPCWhw
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36

[srs888001]

我们在后面版本有规划这部分，但目前你还无法直接使用该项目来运行你自己的回放。
目前如果你需要这个功能，你可以参考https://docs.agora.io/cn/cloud-recording/cloud_recording_rest?platform=All%20Platforms

[lanbaba]

@srs888001 这个是通用版接口文档，请问教育版接口文档有没有？接口前缀应该是：https://api.agora.io/edu/v1，而不是：https://api.agora.io/v1/

[srs888001]

云录制这部分是通用版接口文档， 这部分没有对应的教育版接口文档。
你现在是什么问题？

[jitenderbadoni]

@srs888001 I used this project in demo deployed in the server is working fine and cloud recording working perfectly fine. But when it comes to use it our own server with our configuration it cloud recording doesn't work. As soon as i start to record it throw the error Remote Error and error code is 10005. FYI, i did configuration as per document mention.

Any help will be appreciated.

[plutoless]

@jitenderbadoni unfortunately cloud recording feature works with our appid only due to some of its backend dependencies. we are working on clearing the dependency and can make this work on your environment as well with our next release. it should happen at around next month.

[jitenderbadoni]

Sounds good! Thanks for the update!

[manishchawla]

@plutoless cloud recording still not working in our environment..

[plutoless]

@manishchawla sorry our release was delayed due to workload. the target release date is mid august