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API CRUD #40

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5 tasks
aydreeihn opened this issue Jan 26, 2023 · 2 comments
Open
5 tasks

API CRUD #40

aydreeihn opened this issue Jan 26, 2023 · 2 comments
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infrastructure Projects with tasks that don't have to have full UI to work on Todo

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@aydreeihn
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aydreeihn commented Jan 26, 2023 •
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Feature Summary

Basic CRUD functionality for the API Key table.

  • Create
  • Delete
  • Enable
  • Disable
  • Update
@aydreeihn aydreeihn added the Todo label Jan 26, 2023
@aydreeihn aydreeihn moved this to Todo in osTicket 2.0 Jan 26, 2023
@aydreeihn aydreeihn added the infrastructure Projects with tasks that don't have to have full UI to work on label Jan 30, 2023
@aydreeihn aydreeihn moved this from Todo to Coding in osTicket 2.0 Sep 5, 2023
@cortkny2
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It would be really nice if we can have an API call to get specific report such as:

  1. Report of cases resolved, closed, received, reopened per Department for a particular timeframe.
  2. Report of cases resolved, closed, received, reopened per Team for a particular timeframe.
  3. Report of cases resolved, closed, received, reopened per Agent for a particular timeframe.

Thank you!

@aydreeihn aydreeihn moved this from Coding to Done in osTicket 2.0 May 7, 2024
@mainmind83
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It would be very useful to be able to consult tickets by user data (phone, email...), company to which they belong...

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infrastructure Projects with tasks that don't have to have full UI to work on Todo
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osTicket 2.0
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@mainmind83 @aydreeihn @cortkny2