[UX/UI] As a product person, I want to have regular user feedback, so I can make evidence based decisions

[lukasimrich]

Progress Summary

• Explored and Designed Funnel to capture insights
• Content for Landing page and Form
• Management Tool for gathering Notes/Insights, Secure and Flexible - Anytype
• Onboarded to MF, searched for relevant user research and people working with communities/brand

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• Narrow down research goal (What assumptions are the most critical?)
• Create and host Landing Page with a Form with Refined Copy
• Use Discord for community, and Discover channels to screen for the most passionate user
• Identify MINA internal community experts

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Initiative Summary: Integrating Regular User Feedback to Drive Product Decisions

This initiative aims to bridge the gap between internal product knowledge and user experience, ensuring the product evolves based on real-world usability and desirability feedback.

Problem Addressed
As product developers, we often have an in-depth understanding of our product, OpenMina Node, which makes it challenging to identify issues related to usability and desirability from an external user's perspective.

Solution
Create a closed group of passionate users to facilitate regular feedback sessions. Develop a systematic approach to gather, analyze, and iterate on user insights.

How It Works

0. Channels: Discord, Telegram and MINA project members
1. Landing Page: A dedicated page to attract and inform potential feedback participants.
2. User Detail Form: A form to collect necessary user information for follow-up.
3. Email Communication: Per user custom emails to schedule sessions based on the collected data and target initiative.
4. Feedback Sessions: Regular Google Meet (or similar) sessions focused on specific themes such as Node usability and Technical Demo desirability.
5. Knowledge Management System: A system to organize and manage notes and insights on usability and desirability.

Example Use Case: Rust Node Development

• Documentation Feedback: Understanding if the documentation is comprehensive and meets user needs.
• Usability Testing: Evaluating the ease of starting a node.
• Community Insights: Gathering community priorities regarding the Rust node.

Initiative Success Metrics

• Establish a group of approximately 20 passionate users focused on specific topics (e.g., node operators, zkApp developers, broader community).
• Generate actionable insights from regular calls tailored to specific user groups.
• Utilize insights to inform and drive product decisions.

[lukasimrich]

Week 26
Landing Page

Form

[lukasimrich]

Week 27

• Call with Zura about defining Assumption that are key to Node Architecture decisions
• Prototyped a structure for knowledge management in https://anytype.io, flexible and secure tool to store sensitive data
  • Enabled locally encrypted stored data
  • Open Sourced, Swiss Based
  • Option for using their cloud solution to enable multiuser flow

[lukasimrich]

Week 28

• Onboarded to MF, searched for relevant user research and people working with communities/brand