Can't see any event on Facebook event manager

[lkorczowski]

Hi !

With @mazenhalawi, we are trying to log events but unfortunately we couldn't succeed yet.

The Facebook SDK seems to work :

it seems that we are receiving standard evens that come with the SDK (3 events : Activate App, App Installs, Complete Registration). Note that we didn't set up anything to receive these events, and (because of that?) we have the "Missing fb_mobile_complete_registration Currency and Value Parameters" error for complete registration. But that doesn't seems the issue here, isn't it ?

Then we tried to use both Facebook event manager and test to see if we can log event without success with very simple tests, e.g. when someone click on Forgotten password

As you can see here, we also log to firebase and firestore in order to double check (and we are receiving it properly). We test with or without additional parameters without success.

Could you help us? Do you have ideas ?

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! Doctor found issues in 4 categories.

[tjerkw]

Same problem, zero events shown in Facebook Events manager. Also not in the "Test events" tab. Both for Android and iOS

[DennisAlund]

Could this be related and helped by the discussions in #122 ?

[tjerkw]

I just released my app hoping it would work. And it did. Weirdly enough.

On Wed, 15 Sep 2021 at 03:26, Dennis Alund ***@***.***> wrote: Could this be related and helped by the discussions in #122 <#122> ? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#134 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAGH5MKWCZWV4WZUD2NLOF3UB7Y25ANCNFSM5DLQW3CA> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

-- -- Tjerk Wolterink

[santiLabhouse]

Hi, I did all the steps: added all in info.plist (FacebookAppID, FacebookClientToken, FacebookAdvertiserIDCollectionEnabled, CFBundleURLSchemes, etc), I request the app transparency tracking inside the app, and also upgraded FacebookSDK to latest version, but still I don't receive events in the test event console. It's strange because I can see some standard events logged (like app install or activated app) in the general info tab on facebook business manager, but others like Subscription or Purchase are not showing. And I can't test in real time because I can't see any event logging in the test event console. Someone knows why this could be happening? Thanks

[samatzp]

Hey! Did you find the solution?