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Assistant not connecting to OpenAI #205

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JohnHolway opened this issue Dec 3, 2024 · 3 comments
Open

Assistant not connecting to OpenAI #205

JohnHolway opened this issue Dec 3, 2024 · 3 comments
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bug Something isn't working

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@JohnHolway
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Trying to use the assistant for the first time. I have no clue what it's capable of, but I'm hoping I can give it direction for editing an interview and it will make selections based on the transcript? With the hope being that I can export those selections/edits out as an xml? That aside, when I make a selection in the transcription window, "Send to Assistant" is grayed out. And when I try to make commands in the assistant window, it returns the error:

Error code: 404 - {'error': {'message': 'The model gpt-4o-2024-05-13 does not exist or you do not have access to it.', 'type': 'invalid_request_error', 'param': None, 'code': 'model_not_found'}}There seems to be a problem with the connection to OpenAI. Please check the logs or try again later.

I tried two different openAI keys. Restarted resolve and python, still doesn't work. Any ideas?

  • Mac15.0.1
  • Python version 3.12.7
  • StoryToolkitAI Version 0.24.3

app.log
Screenshot 2024-12-03 at 3 30 36 PM
Screenshot 2024-12-03 at 3 31 05 PM

@JohnHolway JohnHolway added the bug Something isn't working label Dec 3, 2024
@octimot
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octimot commented Dec 9, 2024

Hello

This works on our side, so I assume it has something to do with your API Key. Maybe you don't have permissions to use that particular model? How are you creating your API key in the OpenAI dashboard?

Cheers

@JohnHolway
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JohnHolway commented Dec 9, 2024 via email

@octimot
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octimot commented Dec 9, 2024

Oh, thanks!

Could you try to use this same model in the OpenAI playground? The link is on the top left.

Also, please make sure to delete the keys that you've showed in the video, as they might be used by others!

Cheers!

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