remove Account provisioning

[Tealk]

Steps to reproduce

1. delete a previously created Account provisioning
2. opening the mail app
3. no way to delete the mail account

Expected behavior

that the account is automatically removed or a delete button would be available

Actual behavior

a mailbox is displayed which cannot be deleted

Mail app version

1.13.6

Mailserver or service

No response

Operating system

Debian

PHP engine version

PHP 8.1

Web server

Nginx

Database

MariaDB

Additional info

No response

[miaulalala]

Hi, can you elaborate a bit?
Are these the steps you take?

1. You create an provisioning config
2. Existing accounts are provisioned.
3. Then you delete the provisioning via the "Delete & unprovision, but the accounts are not deleted.

Can you have a look at your logs please to see if there are any errors?

[Tealk]

Are these the steps you take?

1. You create an provisioning config

2. Existing accounts are provisioned.

3. Then you delete the provisioning via the "Delete & unprovision, but the accounts are not deleted.

yes

because of the log I must look later whether I still find that

[Tealk]

Can you have a look at your logs please to see if there are any errors?

I don't have the logs from that time anymore, I set logrotate very short

[miaulalala]

Can you reproduce the error and then look at your logs?

[Tealk]

So just create a configuration again and delete it?
What happens to the one that is still displayed?

[ryomahostingph]

how to fix these? we experiencing this also

[Tealk]

I use PostgreSQL and have uninstalled the app and then cleaned the database and then reinstalled the app.

occ app:remove mail

sudo -u postgres psql

\c nextcloud

DROP TABLE
   oc_mail_accounts,
   oc_mail_aliases,
   oc_mail_attachments,
   oc_mail_classifiers,
   oc_mail_coll_addresses,
   oc_mail_local_messages,
   oc_mail_mailboxes,
   oc_mail_message_tags,
   oc_mail_messages,
   oc_mail_provisionings,
   oc_mail_recipients,
   oc_mail_tags,
   oc_mail_trusted_senders
CASCADE;

DELETE FROM oc_migrations WHERE app='mail';

DELETE FROM oc_appconfig WHERE appid = 'mail';

occ app:install mail

[ryomahostingph]

im using nextcloud AIO can i delete it here?
nextcloud-aio-database

sudo docker exec -it nextcloud-aio-database php occ app:remove mail?

[Tealk]

I don't know enough about docker to give you any tips; don't want to destroy anything.

[pgaufillet]

I confirm this incorrect behaviour still occur in 25.0.4. No specific message seen in the journal.

[ChristophWurst]

It happens because of #6325. The provisioning is deleted but kept in cache. Thus the app recreates the accounts. And eventually they are dangling provisioned accounts with no associated config.

[ChristophWurst]

Fixed by #8993.